72052
9
Verklein
Vergroot
Pagina terug
1/21
Pagina verder

02'('(03/2,
$9$17'87,/,6(5/$33$5(,/
3$*( 
&216(,/63285/$3527(&7,21'(
/(19,5211(0(17
3$*( 
35e&$87,216(75(&200$1'$7,216
*e1e5$/(6
3$*( 
'(6&5,37,21'(/$33$5(,/
3$*( 
'(6&5,37,21'8%$1'($8'(
&200$1'(6
3$*( 
&200(17)$,5()21&7,211(5/(&203$57,0(17
&21*e/$7(855e)5,*e5$7(85
3$*( 
6e/(&7,21'(6',))e5(17(6)21&7,216
3$*( 
&203$57,0(175e)5,*e5$7(85
3$*( 
&203$57,0(17&21*e/$7(85
3$*( 
&200(17&216(59(5(7'e&21*(/(5'(6
$/,0(176
3$*( 
(175(7,(1(71(772<$*(
3$*( 
35e&$87,216(1&$6'$%6(1&(28'(
'e0e1$*(0(17
3$*( 
',$*1267,&5$3,'($66,67$1&(
3$*( 
6(59,&($35Ë69(17(
3$*( 

$9$17'87,/,6(5/$33$5(,/
&216(,/63285/$3527(&7,21'(
/(19,5211(0(17
/DSSDUHLOTXHYRXVYHQH]GDFKHWHUHVWXQ
FRPELQpUpIULJpUDWHXUHWFRQJpODWHXU,OHVW
H[FOXVLYHPHQWUpVHUYpjXQXVDJHPpQDJHU
3RXUXWLOLVHUDXPLHX[YRWUHDSSDUHLOQRXV
YRXVLQYLWRQVjOLUHDWWHQWLYHPHQWOHV
LQVWUXFWLRQVUHODWLYHVjVRQXWLOLVDWLRQGDQV
OHVTXHOOHVYRXVWURXYHUH]ODGHVFULSWLRQGH
YRWUHDSSDUHLOHWGHVFRQVHLOVXWLOHVVXUOD
FRQVHUYDWLRQGHVDOLPHQWV
&RQVHUYH]FHOLYUHWSRXUWRXWHFRQVXOWDWLRQ
XOWpULHXUH

$SUqVDYRLUGpEDOOpODSSDUHLODVVXUH]YRXV
TXLOQHVWSDVHQGRPPDJpHWTXHOHVSRUWHV
IHUPHQWSDUIDLWHPHQW7RXWGRPPDJH
pYHQWXHOGHYUDrWUHVLJQDOpDXUHYHQGHXUGDQV
XQGpODLGHKHXUHV

1RXVFRQVHLOORQVGDWWHQGUHDXPRLQVGHX[
KHXUHVDYDQWGHPHWWUHODSSDUHLOHQVHUYLFH
SRXUSHUPHWWUHDXFLUFXLWGHUpIULJpUDWLRQ
GrWUHSHUIRUPDQW

$VVXUH]YRXVTXHOLQVWDOODWLRQHWOH
EUDQFKHPHQWpOHFWULTXHRQWpWpUpDOLVpVSDUXQ
WHFKQLFLHQTXDOLILpFRQIRUPpPHQWDX[
LQVWUXFWLRQVGXIDEULFDQWHWDX[QRUPHVORFDOHV
HQYLJXHXUHQPDWLqUHGHVpFXULWp

1HWWR\H]OLQWpULHXUGHODSSDUHLODYDQWGHOXWLOLVHU
(PEDOODJH
/HPEDOODJHHVWUHF\FODEOHHWSRUWHOH
V\PEROHGXUHF\FODJH3RXUODPLVHDXUHEXW
VXLYH]OHVUpJOHPHQWDWLRQVORFDOHVHQYLJXHXU
/HVPDWpULDX[GHPEDOODJHVDFKHWVHQSODVWLTXH
pOpPHQWVHQSRO\VW\UqQHHWFGRLYHQWrWUH
WHQXVKRUVGHSRUWpHGHVHQIDQWVFDULOV
FRQVWLWXHQWXQHVRXUFHSRWHQWLHOOHGHGDQJHU
0LVHDXUHEXW
&HWDSSDUHLODpWpIDEULTXpDYHFGHVPDWpULDX[
UHF\FODEOHV
&HWDSSDUHLOSRUWHOHV\PEROHGXUHF\FODJH
FRQIRUPpPHQWjOD'LUHFWLYH(XURSpHQQH
&(FRQFHUQDQWOHV'pFKHWVG·eTXLSHPHQWV
eOHFWULTXHVHWeOHFWURQLTXHV'(((RX:(((
(QSURFpGDQWFRUUHFWHPHQWjODPLVHDXUHEXW
GHFHWDSSDUHLOYRXVFRQWULEXHUH]jHPSrFKHU
WRXWHFRQVpTXHQFHQXLVLEOHSRXU
O·HQYLURQQHPHQWHWODVDQWpGHO·KRPPH
/HV\PEROH SUpVHQWVXUO·DSSDUHLORXVXUOD
GRFXPHQWDWLRQTXLO·DFFRPSDJQHLQGLTXHTXHFH
SURGXLWQHSHXWHQDXFXQFDVrWUHWUDLWpFRPPH
GpFKHWPpQDJHU,OGRLWSDUFRQVpTXHQWrWUH
UHPLVjXQFHQWUHGHFROOHFWHGHVGpFKHWVFKDUJp
GXUHF\FODJHGHVpTXLSHPHQWVpOHFWULTXHVHW
pOHFWURQLTXHV
$XPRPHQWGHODPLVHDXUHEXWUHQGH]
ODSSDUHLOLQXWLOLVDEOHHQVHFWLRQQDQWOHFkEOH
GDOLPHQWDWLRQHWHQGpPRQWDQWOHVSRUWHVHWOHV
JULOOHVGHIDoRQjFHTXHOHVHQIDQWVQHSXLVVHQW
DFFpGHUIDFLOHPHQWjOLQWpULHXUGHFHOXLFL
3RXUODPLVHDXUHEXWUHVSHFWH]OHVQRUPHV
ORFDOHVHQYLJXHXUHWUHPHWWH]ODSSDUHLOjXQ
FHQWUHGHFROOHFWHVSpFLDOLVp1HODLVVH]MDPDLV
ODSSDUHLOVDQVVXUYHLOODQFHQHIXWFHTXH
TXHOTXHVMRXUVFDULOUHSUpVHQWHXQHVRXUFHGH
GDQJHUSRXUOHVHQIDQWV3RXUREWHQLUGHSOXV
DPSOHVGpWDLOVDXVXMHWGXWUDLWHPHQWGHOD
UpFXSpUDWLRQHWGXUHF\FODJHGHFHWDSSDUHLO
YHXLOOH]YRXVDGUHVVHUDXEXUHDXFRPSpWHQWGH
YRWUHFRPPXQHjODVRFLpWpGHFROOHFWHGHV
GpFKHWVRXGLUHFWHPHQWjYRWUHUHYHQGHXU
,QIRUPDWLRQ
&HWDSSDUHLOQHFRQWLHQWSDVGH&)&OHFLUFXLW
GHUHIURLGLVVHPHQWFRQWLHQWGX5DQLGH
+)&OHFLUFXLWGHUHIURLGLVVHPHQWFRQWLHQWGX
5D
3RXUOHVDSSDUHLOVDYHF,VREXWDQH5D
O·LVREXWDQHHVWXQJD]QDWXUHOTXLHVWVDQVGDQJHU
SRXUOHQYLURQQHPHQWPDLVLOHVWLQIODPPDEOH,O
HVWGRQFLQGLVSHQVDEOHGHYRXVDVVXUHUTXHOHV
WX\DX[GXFLUFXLWGHUpIULJpUDWLRQVRQWHQSDUIDLW
pWDW
672&.$*('(6'(15e(6'$16
/(65e)5,*e5$7(856(75Ë*/(6
'+<*,Ë1($/,0(17$,5(
/DFRQVRPPDWLRQFURLVVDQWHGHSODWVSUpSDUpVHW
GDXWUHVDOLPHQWVIUDJLOHVVHQVLEOHVHQSDUWLFXOLHU
DXQRQUHVSHFWGHODFKDvQHGXIURLGUHQG
QpFHVVDLUHXQHPHLOOHXUHPDvWULVHGHOD
WHPSpUDWXUHGHWUDQVSRUWHWGHVWRFNDJHGHFHV
SURGXLWV
ODPDLVRQOHERQXVDJHGXUpIULJpUDWHXUHWOH
UHVSHFWGHUqJOHVG·K\JLqQHULJRXUHXVHV
FRQWULEXHURQWGHIDoRQVLJQLILFDWLYHHWHIILFDFHj
ODPpOLRUDWLRQGHODFRQVHUYDWLRQGHVDOLPHQWV

0$Í75,6('(/$7(03e5$785(
6WRFNH]OHVDOLPHQWVOHVSOXVVHQVLEOHVGDQVOD
]RQHODSOXVIURLGHGHODSSDUHLO
FRQIRUPpPHQWDX[LQGLFDWLRQVILJXUDQWGDQV
FHWWHQRWLFH
$WWHQGH]OHFRPSOHWUHIURLGLVVHPHQWGHV
SUpSDUDWLRQVDYDQWGHOHVVWRFNHUH[HPSOH
VRXSH
/LPLWH]OHQRPEUHGRXYHUWXUHVGHODSRUWH
HWHQWRXWpWDWGHFDXVHQHSDVODODLVVHU
RXYHUWHWURSORQJWHPSVSRXUpYLWHUXQH
UHPRQWpHHQWHPSpUDWXUHGXUpIULJpUDWHXU
3RVLWLRQQH]ODFRPPDQGHGHUpJODJHGX
WKHUPRVWDWGHIDoRQjREWHQLUXQH
WHPSpUDWXUHSOXVEDVVH&HUpJODJHGRLWVH
IDLUHSURJUHVVLYHPHQWDILQGHQHSDV
SURYRTXHUOHJHOGHVGHQUpHV
/DPHVXUHGHODWHPSpUDWXUHGXQH]RQH
FOD\HWWHSDUH[HPSOHSHXWVHIDLUHDX
PR\HQGXQWKHUPRPqWUHSODFpGqVOH
GpSDUWGDQVXQUpFLSLHQWUHPSOLGHDX
YHUUH3RXUrWUHILGqOHHWUHSUpVHQWDWLYHGH
FHTXLVHSDVVHjOLQWpULHXUGHODSSDUHLOOD
OHFWXUHGHODWHPSpUDWXUHGRLWrWUHIDLWH
DSUqVTXHOTXHVKHXUHVGHVWDELOLVDWLRQGH
OHQVHPEOHSDUH[HPSOHOHPDWLQjOD
SUHPLqUHRXYHUWXUHGHODSRUWH
5(63(&7'(65Ë*/(6'+<*,Ë1(
$/,0(17$,5(
5HWLUH]OHVHPEDOODJHVGXFRPPHUFHDYDQW
GHSODFHUOHVDOLPHQWVGDQVOHUpIULJpUDWHXU
H[HPSOHHPEDOODJHVGHVSDFNVGH
\DRXUWV
(PEDOOH]V\VWpPDWLTXHPHQWODQRXUULWXUH
SRXUpYLWHUTXHOHVGHQUpHVQHVH
FRQWDPLQHQWPXWXHOOHPHQW
'LVSRVH]OHVDOLPHQWVGHWHOOHVRUWHTXHODLU
SXLVVHFLUFXOHUOLEUHPHQWWRXWDXWRXU
&RQVXOWH]ODQRWLFHGXWLOLVDWLRQGHODSSDUHLO
HQWRXWHVFLUFRQVWDQFHVHWHQSDUWLFXOLHU
SRXUOHVFRQVHLOVGHQWUHWLHQ
1HWWR\H]IUpTXHPPHQWOLQWpULHXUGX
UpIULJpUDWHXUHQXWLOLVDQWXQSURGXLW
GHQWUHWLHQGRX[VDQVHIIHWR[\GDQWVXUOHV
SDUWLHVPpWDOOLTXHVSXLVULQFHUDYHFGHOHDX
DGGLWLRQQpHGHMXVGHFLWURQGHYLQDLJUH
EODQFRXDYHFWRXWSURGXLWGpVLQIHFWDQW
DGDSWpDXUpIULJpUDWHXU
6HODYHUOHVPDLQVDYDQWGHWRXFKHUOHV
DOLPHQWVHWSOXVLHXUVIRLVSHQGDQWOD
SUpSDUDWLRQGXUHSDVVLFHOOHFLLPSOLTXHGHV
PDQLSXODWLRQVVXFFHVVLYHVGHSURGXLWV
GLIIpUHQWVHWDSUqVELHQVUDXPRPHQWGH
SDVVHUjWDEOHFRPPHOHVUqJOHVGK\JLqQH
OLPSRVHQW
1HSDVUpXWLOLVHUGHVXVWHQVLOHVD\DQWGpMj
VHUYLSDUH[HPSOHFXLOOqUHHQERLVSODQFKH
jGpFRXSHUVDQVOHVDYRLUELHQQHWWR\pVDX
SUpDODEOH


&KDvQHGXIURLGPDLQWLHQVDQVUXSWXUHGH
ODWHPSpUDWXUHUHTXLVHGXQSURGXLWGHSXLV
VDSUpSDUDWLRQHWVRQFRQGLWLRQQHPHQW
MXVTXjVRQXWLOLVDWLRQSDUOHFRQVRPPDWHXU
'pFODUDWLRQGHFRQIRUPLWp
&HWDSSDUHLOHVWGHVWLQpjrWUHPLVHQFRQWDFW
DYHFGHVGHQUpHVDOLPHQWDLUHVHWHVW
FRQIRUPHDX['LUHFWLYHV(XURSpHQQHV
&((&((&((
&HWDSSDUHLODpWpFRQoXFRQVWUXLWHWPLVVXU
OHPDUFKpFRQIRUPpPHQWDX[
REMHFWLIVGHVpFXULWpGHOD'LUHFWLYH%DVVH
7HQVLRQ&((
FRQGLWLRQVUHTXLVHVHQPDWLqUHGHSURWHFWLRQ
GHOD'LUHFWLYH´&(0µ&((PRGLILpH
SDUOD'LUHFWLYH&((
/DVpFXULWppOHFWULTXHGHODSSDUHLOHVWJDUDQWLH
XQLTXHPHQWVLFHOXLFLHVWFRUUHFWHPHQW
EUDQFKpjXQHLQVWDOODWLRQGHPLVHjODWHUUH
SHUIRUPDQWHHWUpJOHPHQWDLUH

35e&$87,216(75(&200$1'$7,216
*e1e5$/(6
1XWLOLVH]OHFRPSDUWLPHQWUpIULJpUDWHXUTXH
SRXUODFRQVHUYDWLRQGDOLPHQWVIUDLVHWOH
FRPSDUWLPHQWFRQJpODWHXUTXHSRXUOD
FRQVHUYDWLRQGDOLPHQWVVXUJHOpVOD
FRQJpODWLRQGDOLPHQWVIUDLVHWODSURGXFWLRQ
GHJODoRQV
$SUqVOLQVWDOODWLRQYpULILH]TXHOH
UpIULJpUDWHXUQHVWSDVSRVpVXUOHFkEOH
GDOLPHQWDWLRQ
1LQWURGXLVH]SDVGHUpFLSLHQWVHQYHUUH
FRQWHQDQWGHVOLTXLGHVGDQVOHFRQJpODWHXU
FDULOVSRXUUDLHQWH[SORVHU
1HPDQJH]SDVOHVJODoRQVRXOHVJODFHV
LPPpGLDWHPHQWDSUqVOHVDYRLUVRUWLVGX
FRQJpODWHXUFDULOVSRXUUDLHQWSURYRTXHUGHV
EUOXUHVGXHVDXIURLG
'pEUDQFKH]WRXMRXUVOHFkEOHRXFRXSH]OH
FRXUDQWDYDQWGLQWHUYHQLUVXUODSSDUHLOSRXU
VRQHQWUHWLHQRXVRQQHWWR\DJH
$VVXUH]YRXVTXHOHUpIULJpUDWHXUHVWORLQGH
WRXWHVRXUFHGHFKDOHXU
1HQWUHSRVH]SDVHWQXWLOLVH]SDVGHVVHQFH
GHOLTXLGHVRXGHJD]LQIODPPDEOHVj
SUR[LPLWpGXUpIULJpUDWHXURXGHWRXWDXWUH
DSSDUHLOPpQDJHU/HVpPDQDWLRQVSHXYHQW
SURYRTXHUXQULVTXHGLQFHQGLHRX
GH[SORVLRQ
/DLVVH]XQHVSDFHGHFPGHSDUWHWGDXWUH
GHODSSDUHLOHWDXGHVVXVGHFHOXLFLDILQ
GDVVXUHUXQHYHQWLODWLRQFRUUHFWH
9HLOOH]jQHMDPDLVFRXYULUOHVERXFKHV
GDpUDWLRQSUpVHQWHVVXUODSSDUHLORXGDQVOD
VWUXFWXUHGHQFDVWUHPHQW
7RXVOHVDSSDUHLOVpTXLSpVGHV\VWqPHVGH
SURGXFWLRQGHJODFHHWGHGLVWULEXWHXUVGHDX
GRLYHQWrWUHFRQQHFWpVjXQUpVHDXK\GULTXH
TXLGLVWULEXHH[FOXVLYHPHQWGHOHDXSRWDEOH
ODSUHVVLRQGXUpVHDXK\GULTXHGRLWrWUH
FRPSULVHHQWUHHWEDUHW36,
/HVV\VWqPHVGHSURGXFWLRQGHJODFHHWRX
GHDXTXLQHVRQWSDVGLUHFWHPHQWFRQQHFWpVj
XQUpVHDXGDOLPHQWDWLRQK\GULTXHGRLYHQW
rWUHUHPSOLVH[FOXVLYHPHQWDYHFGHOHDX
SRWDEOH
,QVWDOOH]OHUpIULJpUDWHXUHWPHWWH]OHGH
QLYHDXVXUXQVROTXLHQVXSSRUWHUDOHSRLGVHW
GDQVXQHSLqFHDGDSWpHjVDWDLOOHHWjVRQ
XWLOLVDWLRQ
/DSSDUHLOGRLWrWUHLQVWDOOpGDQVXQHQGURLWVHF
HWELHQDpUp/·DSSDUHLOHVWUpJOpSRXU
IRQFWLRQQHUGHIDoRQRSWLPDOHjXQH
WHPSpUDWXUHDPELDQWHFRPSULVHGDQVOHV
LQWHUYDOOHVVXLYDQWVVXUEDVHGHODFODVVH
FOLPDWLTXHGDSSDUWHQDQFHLQGLTXpHVXUOD
SODTXHVLJQDOpWLTXH/DSSDUHLOULVTXHQHGH
SDVIRQFWLRQQHUFRUUHFWHPHQWVLOUHVWH
SHQGDQWXQHORQJXHSpULRGHjXQH
WHPSpUDWXUHVXSpULHXUHRXLQIpULHXUHj
OLQWHUYDOOHSUpYX
6LYRXVGHYH]GpSODFHUODSSDUHLOYHLOOH]jQH
SDVDEvPHUOHUHFRXYUHPHQWGHVRO
SDUTXHWSDUH[
3RXUDFFpOpUHUOHSURFHVVXVGHGpJLYUDJH
QXWLOLVH]MDPDLVGHPR\HQVPpFDQLTXHVDXWUHV
TXHFHX[SUpFRQLVpVSDUOHIDEULFDQW
eYLWH]GHQGRPPDJHUOHFLUFXLWGXIOXLGH
UpIULJpUDQW
1XWLOLVH]MDPDLVGDSSDUHLOVpOHFWULTXHVj
OLQWpULHXUGHVFRPSDUWLPHQWVGHFRQVHUYDWLRQ
GHVDOLPHQWVFRQJHOpVDXWUHVTXHFHX[
UHFRPPDQGpVSDUOHIDEULFDQW
&HWDSSDUHLOQHGRLWHQDXFXQFDVrWUHXWLOLVp
SDUGHVHQIDQWVHQEDVkJHRXGHVSHUVRQQHV
KDQGLFDSpHVVDQVVXUYHLOODQFH
3RXUpYLWHUWRXWULVTXHGpWRXIIHPHQWHW
GHPSULVRQQHPHQWLQWHUGLVH]DX[HQIDQWVGH
MRXHURXGHVHFDFKHUGDQVODSSDUHLO
/HFkEOHGRLWrWUHUHPSODFpH[FOXVLYHPHQW
SDUXQWHFKQLFLHQDJUpp
1XWLOLVH]SDVGDGDSWDWHXUVGHUDOORQJHVQLGH
SULVHVPXOWLSOHV
,OGRLWrWUHSRVVLEOHGHGpFRQQHFWHU
ODOLPHQWDWLRQpOHFWULTXHHQHQOHYDQWODSULVH
RXHQDFWLRQQDQWXQLQWHUUXSWHXUELSRODLUHGH
UpVHDXVLWXpHQDPRQWGHODSULVH
&RQWU{OH]TXHOHYROWDJHLQGLTXpVXUOD
SODTXHWWHVLJQDOpWLTXHFRUUHVSRQGjODWHQVLRQ
GHOKDELWDWLRQ
1DYDOH]MDPDLVOHOLTXLGHDWR[LTXHFRQWHQX
GDQVOHVDFFXPXODWHXUVGHIURLGVLOVVRQW
SUpVHQWV
&ODVVH&OLPDWLTXH 7$PE& 7$PE)
61 'Hj 'Hj
1 'Hj 'Hj
67 'Hj 'Hj
7 'Hj 'Hj

'(6&5,37,21'(/$33$5(,/
$ &RPSDUWLPHQW5pIULJpUDWHXU

eFODLUDJH

&OD\HWWHV=RQHGHVFOD\HWWHV

&RPSDUWLPHQWIUDLV

%DFjIUXLWVHWOpJXPHV
D
5pJXODWHXUGXWDX[GKXPLGLWp

6pSDUDWHXULQWHUQHGXEDFjIUXLWVHW
OpJXPHV

&DOHERXWHLOOHVH[WUDFWLEOH

6pSDUDWHXULQWHUQH

%DOFRQQHWV

&DVLHUjRHXIV
% &RPSDUWLPHQW&RQJpODWHXU

'LVWULEXWHXUGHJODoRQV

%DFVGXFRQJpODWHXU

%DOFRQQHWVGHODSRUWHGXFRQJpODWHXU

'(6&5,37,21'8%$1'($8'(
&200$1'(6
7RXFKHVGHPLVHHQPDUFKHDUUrWGHVFRPSDUWLPHQWVQDYLJDWLRQGDQVOHPHQX
VpOHFWLRQHWYDOLGDWLRQ

7RXFKHGHPLVHHQPDUFKHGHOHQVHPEOHGH
ODSSDUHLO

7RXFKHGHQDYLJDWLRQGDQVOHPHQX

7RXFKHGDUUrWGHOHQVHPEOHGHODSSDUHLO

7RXFKHGDXJPHQWDWLRQGHODWHPSpUDWXUHGDQV
OHFRPSDUWLPHQWVpOHFWLRQQp

7RXFKHGHYDOLGDWLRQ

7RXFKHGHUpGXFWLRQGHODWHPSpUDWXUHGDQVOH
FRPSDUWLPHQWVpOHFWLRQQp
,F{QHVGHVIRQFWLRQVHWUpJODJHV
"
$
!
#
)RQFWLRQVHWUpJODJHVGLVSRQLEOHVSRXUOH
FRPSDUWLPHQWUpIULJpUDWHXU
,F{QHVGHIRQFWLRQQHPHQWGHODSSDUHLOGDODUPHRXGH
SDQQH
)RQFWLRQVHWUpJODJHVGLVSRQLEOHVSRXUOH
FRPSDUWLPHQWFRQJpODWHXU

'HVFULSWLRQGHVV\PEROHVSRXUOHFRPSDUWLPHQWUpIULJpUDWHXU
3RUWHGXFRPSDUWLPHQWUpIULJpUDWHXURXYHUWH
7HPSpUDWXUHSURJUDPPpHGDQVOHFRPSDUWLPHQWUpIULJpUDWHXU
&RPPXQLFDWLRQGHUHPSODFHPHQWGXILOWUH
)RQFWLRQ5HIURLGLVVHPHQWUDSLGH
)RQFWLRQ$EVHQFHSURORQJpHYDFDQFHV
,F{QHVGHIRQFWLRQQHPHQWGHODSSDUHLOGDODUPHRXGHSDQQH
)RQFWLRQWK6HQVH6L[LqPHVHQVDFWLYpH/DSSDUHLOHVWHQWUDLQGDWWHLQGUHOHVFRQGLWLRQV
UHTXLVHVHQYXHGHJDUDQWLUXQHFRQVHUYDWLRQRSWLPDOHGHVDOLPHQWV
)RQFWLRQ%ORFDJHFODYLHUHQFOHQFKpH
,F{QHGDODUPHJpQpUDOHPHQWDVVRFLpHDXVLJQDOVRQRUH
,F{QHGHSDQQHHWGDSSHODX6HUYLFHGDVVLVWDQFHWHFKQLTXH
'HVFULSWLRQGHVV\PEROHVSRXUOHFRPSDUWLPHQWFRQJpODWHXU
3RUWHGXFRPSDUWLPHQWFRQJpODWHXURXYHUWH
)RQFWLRQ´3DUW\µDFWLYpH
7HPSpUDWXUHSURJUDPPpHGDQVOHFRPSDUWLPHQWFRQJpODWHXU
)RQFWLRQ&RQJpODWLRQUDSLGH

&200(17)$,5()21&7,211(5/(
&203$57,0(17&21*e/$7(85
5e)5,*e5$7(85
$XPRPHQWGXEUDQFKHPHQWpOHFWULTXHOpFUDQVDOOXPHHWWRXWHVOHV
LF{QHVVDIILFKHQWSHQGDQWTXHOTXHVVHFRQGHV
,PPpGLDWHPHQWDSUqV
SHQGDQWODSKDVHGHUHIURLGLVVHPHQWMXVTXjODWHPSpUDWXUHUpJOpHHQ
XVLQHOLQGLFDWHXUGDODUPH VDOOXPHVXUOpFUDQGXFRQJpODWHXUOH
VLJQDOVRQRUHVHGpFOHQFKHHWGHX[WLUHWVFOLJQRWDQWVVDIILFKHQW&HFL
VLJQLILHTXHODSSDUHLOQDSDVHQFRUHDWWHLQWODOHVWHPSpUDWXUHV
RSWLPDOHVSRXUODFRQVHUYDWLRQFRUUHFWHGHVDOLPHQWV6LOLQGLFDWHXUGH
WHPSpUDWXUHVDIILFKHHWTXHOHVLJQDOVRQRUHHVWDFWLYpFHODVLJQLILHTXH
ODODUPHFRUUHVSRQGDQWjXQHLQWHUUXSWLRQGHFRXUDQWGHORQJXHGXUpH
DpWpHQFOHQFKpHUpIpUH]YRXVDXFKDSLWUH´$ODUPHVµjODSDJH
OHFRPSDUWLPHQWUpIULJpUDWHXUDIILFKHXQHWHPSpUDWXUHGH&UpJOpH
HQXVLQH
3RXUGpVDFWLYHUODODUPHVRQRUHpYHQWXHOOHPDLQWHQH]ODWRXFKH
/LQGLFDWHXUGDODUPH VHUDGpVDFWLYpGqVTXHOHFRPSDUWLPHQW
FRQJpODWHXUDXUDDWWHLQWXQHWHPSpUDWXUHDSSURSULpHjODFRQVHUYDWLRQGHV
DOLPHQWV/HFRQJpODWHXUHVWDORUVSUrWjUHFHYRLUGHVDOLPHQWV
5(0$548(
YRXVQHSRXUUH]DFWLYHUOHVIRQFWLRQVGXFRPSDUWLPHQWFRQJpODWHXUSDUOHELDLVGXEDQGHDX
GHFRPPDQGHVTXHORUVTXHODWHPSpUDWXUHGHFRQVHUYDWLRQDGpTXDWHDXUDpWpDWWHLQWH
$SUqVODPLVHHQPDUFKHjKHXUHVHQYLURQVRQWQpFHVVDLUHVDYDQWTXHODWHPSpUDWXUHGHFRQVHUYDWLRQ
DGpTXDWHVRLWDWWHLQWHVLOHFRPSDUWLPHQWUpIULJpUDWHXUHVWQRUPDOHPHQWFKDUJp
$77(17,21
6LYRXVLQWURGXLVH]GHVDOLPHQWVGDQVOHUpIULJpUDWHXUDYDQWVRQUHIURLGLVVHPHQWFRPSOHWFHVDOLPHQWV
SHXYHQWVHGpWpULRUHU
,OHVWLQXWLOHGHUpJOHUOHVFRPPDQGHVUpIULJpUDWHXUHWFRQJpODWHXUVXUXQHWHPSpUDWXUHLQIpULHXUHjOD
WHPSpUDWXUHUHFRPPDQGpHOHVFRPSDUWLPHQWVQHVHUHIURLGLURQWSDVSOXVUDSLGHPHQW
'DQVOHFRPSDUWLPHQWUpIULJpUDWHXUpYLWH]GHPHWWUHOHVDOLPHQWVjSUR[LPLWpGHVERXFKHVGHVRUWLHGDLU
8QGLVSRVLWLILQWpJUpGHFRQWU{OHGHOKXPLGLWpH[WpULHXUHSURWqJHFRQWUHODFFXPXODWLRQGKXPLGLWpVXU
OHVERUGVIURQWDX[LOQ\DSDVOLHXGHVLQTXLpWHUVLOHVERUGVGHODSSDUHLOVRQWSDUIRLVFKDXGVDXWRXFKHU
/pFODLUDJHLQWpULHXUVDOOXPHjORXYHUWXUHGHODSRUWHGXUpIULJpUDWHXU

6e/(&7,21'(6',))e5(17(6)21&7,216
7HPSpUDWXUHFRPSDUWLPHQWUpIULJpUDWHXU
$IILFKHODWHPSpUDWXUHSURJUDPPpHGDQVOHFRPSDUWLPHQWUpIULJpUDWHXU
/DWHPSpUDWXUHSURJUDPPpHHVWPpPRULVpHHWUpWDEOLHDXWRPDWLTXHPHQW\FRPSULVDSUqVXQH
pYHQWXHOOHFRXSXUHGHFRXUDQWRXH[WLQFWLRQGHODSSDUHLODXPR\HQGHODWRXFKH
RII
6pOHFWLRQHWUpJODJHGHODWHPSpUDWXUHGXFRPSDUWLPHQWUpIULJpUDWHXU
3RXUPRGLILHUODWHPSpUDWXUHGDQVOHFRPSDUWLPHQWUpIULJpUDWHXUDSSX\H]VXUODWRXFKH
PHQX
MXVTXj
FHTXHOLF{QHGHWHPSpUDWXUHUpIULJpUDWHXUVDIILFKH(QVXLWHUpJOH]ODWHPSpUDWXUHjODLGHGHV
WRXFKHV
8QHIRLVODWHPSpUDWXUHGpVLUpHDWWHLQWHDSSX\H]VXU
2.
SRXUYDOLGHUYRWUHVpOHFWLRQ
5HIURLGLVVHPHQWUDSLGH
&HWWHIRQFWLRQGRLWrWUHDFWLYpHDYDQWGHSURFpGHUDXUHIURLGLVVHPHQWGDOLPHQWVIUDLV3RXUDFWLYHU
FHWWHIRQFWLRQDSSX\H]SOXVLHXUVIRLVVXUODWRXFKH0HQXMXVTXjFHTXHOHV\PEROHGHUHIURLGLVVHPHQW
UDSLGH VDIILFKH
/HV\PEROHFOLJQRWHDSSX\H]VXU
2.
SRXUYDOLGHUYRWUHVpOHFWLRQ
/DIRQFWLRQVHGpVDFWLYHDXWRPDWLTXHPHQWDSUqVKHXUHVRXPDQXHOOHPHQWHQUpSpWDQWORSpUDWLRQ
7HPSpUDWXUHFRPSDUWLPHQWFRQJpODWHXU
9LVXDOLVHODWHPSpUDWXUHSURJUDPPpHjOLQWpULHXUGXFRPSDUWLPHQWFRQJpODWHXU
/DWHPSpUDWXUHSURJUDPPDEOHGDQVFHFRPSDUWLPHQWHVWFRPSULVHHQWUH&HW&
/DWHPSpUDWXUHSURJUDPPpHHVWPpPRULVpHHWUpWDEOLHDXWRPDWLTXHPHQW\FRPSULVDSUqVXQH
pYHQWXHOOHFRXSXUHGHFRXUDQWRXH[WLQFWLRQGHODSSDUHLODXPR\HQGHODWRXFKH
RII
6pOHFWLRQHWUpJXODWLRQGHODWHPSpUDWXUHGXFRPSDUWLPHQWFRQJpODWHXU
3RXUPRGLILHUODWHPSpUDWXUHGDQVOHFRPSDUWLPHQWFRQJpODWHXUDSSX\H]VXUODWRXFKH
PHQX
MXVTXjFHTXHOLF{QHGHWHPSpUDWXUHFRQJpODWHXUVDIILFKH(QVXLWHUpJOH]ODWHPSpUDWXUHjODLGH
GHVWRXFKHV
8QHIRLVODWHPSpUDWXUHGpVLUpHDWWHLQWHDSSX\H]VXU
2.
SRXUYDOLGHUYRWUHVpOHFWLRQ
&RQJpODWLRQUDSLGH
&HWWHIRQFWLRQGRLWrWUHDFWLYpHDYDQWGHSURFpGHUjODFRQJpODWLRQGDOLPHQWVIUDLV3RXUDFWLYHUFHWWH
IRQFWLRQDSSX\H]SOXVLHXUVIRLVVXUODWRXFKH
0HQX
MXVTXjFHTXHOHV\PEROHGHFRQJpODWLRQUDSLGH
VDIILFKH
/DIRQFWLRQVHGpVDFWLYHDXWRPDWLTXHPHQWDSUqVKHXUHVRXPDQXHOOHPHQWHQUpSpWDQWORSpUDWLRQ
)RQFWLRQ´
WK
6HQVHµ
/DIRQFWLRQ
WK
6HQVHVDFWLYHDXWRPDWLTXHPHQWORUVTXH
YRXVDYH]VWRFNpXQHJUDQGHTXDQWLWpGDOLPHQWVjUHIURLGLUHWRXjFRQJHOHU
ODSRUWHGXUpIULJpUDWHXUHWRXGXFRQJpODWHXUHVWUHVWpHRXYHUWHWURSORQJWHPSV
LO\DHXXQHFRXSXUHGHFRXUDQWGHORQJXHGXUpHHWODWHPSpUDWXUHLQWHUQHGHVFRPSDUWLPHQWVHVW
UHPRQWpHjGHVQLYHDX[SRXYDQWFRPSURPHWWUHODFRQVHUYDWLRQFRUUHFWHGHVDOLPHQWV
/LF{QH HVWHQPRXYHPHQWSHQGDQWXQFRXUWLQVWDQWSXLVUHVWHDOOXPpHWDQWTXHOHVFRQGLWLRQV
RSWLPDOHVGHFRQVHUYDWLRQQRQWSDVpWpUHVWDXUpHV

6e/(&7,21'(6',))e5(17(6)21&7,216
$EVHQFHYDFDQFHV
&HWWHIRQFWLRQUpGXLWODUpIULJpUDWLRQGXFRPSDUWLPHQWUpIULJpUDWHXUHQFDVGDEVHQFHSURORQJpHGH
OXWLOLVDWHXU
3RXUDFWLYHUFHWWHIRQFWLRQDSSX\H]VXUODWRXFKH
0HQX
MXVTXjFHTXHOHV\PEROH$EVHQFH
SURORQJpH VDIILFKH
/HV\PEROHFOLJQRWHDSSX\H]VXU
2.
SRXUYDOLGHUYRWUHVpOHFWLRQ3RXUUpDFWLYHUODIRQFWLRQGH
UpIULJpUDWLRQGXFRPSDUWLPHQWUpIULJpUDWHXUUpSpWH]ORSpUDWLRQRXODIRQFWLRQVHGpVDFWLYH
PLQXWHVDSUqVODFWLYDWLRQGqVTXHOXQHGHVGHX[SRUWHVGHODSSDUHLOHVWRXYHUWH
/DWHPSpUDWXUHGXFRPSDUWLPHQWFRQJpODWHXUHVWSURJUDPPpHj&VHORQOHVYHUVLRQV
$WWHQWLRQ
GqVTXHYRXVDYH]ODQFpFHWWHIRQFWLRQLOHVWQpFHVVDLUHGHUHWLUHUOHVDOLPHQWV
SpULVVDEOHVGXFRPSDUWLPHQWUpIULJpUDWHXUHWGHODLVVHUODSRUWHIHUPpHFDUOHUpIULJpUDWHXUPDLQWLHQW
XQHWHPSpUDWXUHDSWHjpYLWHUODIRUPDWLRQGRGHXUVGpVDJUpDEOHV
0RGH3DUW\
3RXUDFWLYHUFHWWHIRQFWLRQDSSX\H]SOXVLHXUVIRLVVXUODWRXFKH
0HQX
MXVTXjFHTXHOHV\PEROH
3DUW\PRGH
VDIILFKH 
/HV\PEROHFOLJQRWHDSSX\H]VXU
2.
SRXUYDOLGHUYRWUHVpOHFWLRQ
&HWWHIRQFWLRQSHUPHWGHUHIURLGLUGHVERLVVRQVGDQVOHFRPSDUWLPHQWFRQJpODWHXU
/RUVTXHODIRQFWLRQHVWDFWLYpHOLF{QHHVWHQPRXYHPHQWPLQXWHVDSUqVODFWLYDWLRQGHODIRQFWLRQ
OHWHPSVQpFHVVDLUHSRXUUHIURLGLUXQHERXWHLOOHGHOVDQVTXHOHYHUUHQHVHEULVHO·LF{QH
FOLJQRWHXQVLJQDOVRQRUHVHGpFOHQFKHHWOpFODLUDJHGHODIILFKHXUVDOOXPH5HWLUH]ODERXWHLOOHHW
GpVDFWLYH]ODIRQFWLRQHQDSSX\DQWVXUODWRXFKH
2.
$WWHQWLRQ
QHODLVVH]SDVODERXWHLOOHGDQVOHFRQJpODWHXUXQHIRLVTXHOHWHPSVGHUHIURLGLVVHPHQW
QpFHVVDLUHHVWpFRXOp
%ORFDJH&ODYLHU
&HWWHIRQFWLRQSHUPHWGpYLWHUGpYHQWXHOOHVPRGLILFDWLRQVGHVYDOHXUVSURJUDPPpHVRXXQH
H[WLQFWLRQGHODSSDUHLO
3RXULQVpUHUOHEORFDJHFODYLHUDSSX\H]VLPXOWDQpPHQWVXUOHVWRXFKHV´µ´RNµ´µSHQGDQW
VHFRQGHVMXVTXjFHTXHOHV\PEROH VDOOXPH
3RXUGpVDFWLYHUODIRQFWLRQSURFpGH]GHODPrPHIDoRQMXVTXjOH[WLQFWLRQGXV\PEROH
$UUrW2II
&HWWHWRXFKHSHUPHWGpWHLQGUHODSSDUHLO$SSX\H]VXUODWRXFKH$UUrW SHQGDQWTXHOTXHV
VHFRQGHVSRXUGpVDFWLYHUOHVFRPSDUWLPHQWVFRQJpODWHXUHWUpIULJpUDWHXUOHVWLUHWVTXLVDIILFKHQWj
OpFUDQLQGLTXHQWTXHODIRQFWLRQHVWDFWLYpH/RUVTXHODSSDUHLOHVWHQPRGH2)) OpFODLUDJH
LQWHUQHGXUpIULJpUDWHXUHWGXFRQJpODWHXUHVWpWHLQW,OHVWERQGHUDSSHOHUTXDXFRXUVGHFHWWH
RSpUDWLRQODSSDUHLOHVWPDLQWHQXVRXVWHQVLRQ
0DUFKH2Q
&HWWHWRXFKHSHUPHWGDFWLYHUOHVFRPSDUWLPHQWVFRQJpODWHXUHWUpIULJpUDWHXUOpFUDQDIILFKHUDOHV
WHPSpUDWXUHVUHODWLYHVjFKDTXHFRPSDUWLPHQW

6e/(&7,21'(6',))e5(17(6)21&7,216
$ODUPHV
&HVLQGLFDWLRQVVRQWIRXUQLHVSDUOHGpFOHQFKHPHQWGXQVLJQDOVRQRUHHWSDUODOOXPDJHGHYR\DQWV
OXPLQHX[
/pFODLUDJHGHODIILFKHXUVDOOXPHFKDTXHIRLVTXXQHVLWXDWLRQGDODUPHVHSUpVHQWH
$ODUPHWHPSpUDWXUHGXFRQJpODWHXU
8QVLJQDOVRQRUHVHGpFOHQFKHOHV\PEROHGDODUPHVDIILFKHHWGHX[WLUHWVFOLJQRWDQWVUHPSODFHQW
OLQGLFDWLRQGHWHPSpUDWXUHVXUOpFUDQ$SSX\H]VXUODWRXFKH
2.
SRXUGpVDFWLYHUOHVLJQDOVRQRUH
/DODUPHVHGpFOHQFKHTXDQG
O·DSSDUHLOHVWUHOLpSRXUODSUHPLqUHIRLVDXUpVHDXpOHFWULTXHRXDSUqVXQHSpULRGHGLQDFWLYLWp
ODWHPSpUDWXUHGXFRQJpODWHXUQHVWSDVDSSURSULpH
OHFRPSDUWLPHQWFRQJpODWHXUFRQWLHQWXQHTXDQWLWpGDOLPHQWVVXSpULHXUHjFHOOHLQGLTXpHVXUOD
SODTXHVLJQDOpWLTXH
ODSRUWHGXFRQJpODWHXUHVWUHVWpHORQJWHPSVRXYHUWH
5(0$548(
GDQVGHWHOVFDVODIRQFWLRQ SHXWrWUHDFWLYpHDXWRPDWLTXHPHQW
$ODUPH&RXSXUHGHFRXUDQW
/DIILFKHXUGXFRQJpODWHXULQGLTXHOD7PD[LPXPTXLFOLJQRWHDWWHLQWHSHQGDQWODFRXSXUHGH
FRXUDQW/LF{QHGDODUPHVDOOXPHHWOHVLJQDOVRQRUHVHGpFOHQFKHVLPXOWDQpPHQW
&HWWHDODUPHSHXWVDFWLYHUGDQVOHVFDVVXLYDQWV
ORUVTXHODSSDUHLOHVWEUDQFKpSRXUODSUHPLqUHIRLV
LO\DHXXQHSDQQHGHFRXUDQWGHORQJXHGXUpHHWOD7LQWHUQHGXFRQJpODWHXUHVWUHPRQWpHjGHV
QLYHDX[SRXYDQWFRPSURPHWWUHODFRQVHUYDWLRQFRUUHFWHGHVDOLPHQWV
3RXUGpVDFWLYHUODODUPHDSSX\H]VXUODWRXFKH2.MXVTXjFHTXHOHVLJQDOVRQRUHFHVVHGH
UHWHQWLU
5(0$548(
LOHVWFRQVHLOOpGHFRQWU{OHUOpWDWGHFRQVHUYDWLRQGHVDOLPHQWVORUVGXSUHPLHU
EUDQFKHPHQWpOHFWULTXH
$ODUPHGHIRQFWLRQQHPHQW
(QFDVGDODUPHGHIRQFWLRQQHPHQWGHVLQGLFDWLRQVGDODUPHFDUDFWqUHVDOSKDQXPpULTXHV
VDIILFKHURQWGDQVOHFRPSDUWLPHQWUpIULJpUDWHXURXFRQJpODWHXUVHORQOHQGURLWGHODSDQQHDSSHOH]
OH6HUYLFH$SUqVYHQWHHWFRPPXQLTXH]OHXUOHFRGHLQGLTXp
$ODUPHGHSRUWHVUpIULJpUDWHXUFRQJpODWHXURXYHUWHV
/HV\PEROHGHODSRUWHFRQJpODWHXUUpIULJpUDWHXURXOHVGHX[VDOOXPHHWXQVLJQDOVRQRUHVH
GpFOHQFKHVLPXOWDQpPHQW
/DODUPHVHGpFOHQFKHTXDQG
XQHSRUWHRXOHVGHX[SRUWHVVRQWUHVWpHVRXYHUWHVSHQGDQWSOXVGHPLQXWHV
$SSX\H]VXU
2.
SRXUGpVDFWLYHUODODUPHVRQRUHO
/DODUPHVRQRUHVHGpFOHQFKHUDjQRXYHDXVLODSRUWHUHVWHRXYHUWHSHQGDQWDXWUHVPLQXWHV
)HUPH]ODOHVSRUWHVHWDSSX\H]VXUODWRXFKH
2.

5(0$548(
GDQVXQWHOFDVODIRQFWLRQ SHXWrWUHDFWLYpHDXWRPDWLTXHPHQW

´$)µ&RPPXQLFDWLRQGHUHPSODFHPHQWGX´)LOWUHµ
5pIpUH]YRXVDXFKDSLWUH´'HVFULSWLRQGX)LOWUHµSRXUVDYRLUFRPPHQWOHUHPSODFHU
3RXUDQQXOHUODFRPPXQLFDWLRQHWUHSRUWHUOHUHPSODFHPHQWGXILOWUHjXQHSpULRGHXOWpULHXUH
DSSX\H]VXUODWRXFKH´2.µGHFHWWHPDQLqUHOpFUDQGXUpIULJpUDWHXULQGLTXHUDjQRXYHDXOD
WHPSpUDWXUHUpJOpH/HVFRPPXQLFDWLRQVVXFFHVVLYHVVDIILFKHURQWWRXWHVOHVKHXUHVHQYLURQ
'qVTXHYRXVDYH]UHPSODFpOHILOWUHORUVTXHODFRPPXQLFDWLRQ´$)µVXFFHVVLYHVDIILFKHUDjOpFUDQ
DSSX\H]VXUODWRXFKH2.HWPDLQWHQH]ODHQIRQFpHSHQGDQWDXPRLQVVHFRQGHV'HFHWWHIDoRQOH
V\VWqPHVHUDjPrPHGHJpUHUFRUUHFWHPHQWODGXUpHGXILOWUHHWFRPPXQLTXHUDODQpFHVVLWpGHOH
UHPSODFHUDSUqVDXWUHVPRLVGHIRQFWLRQQHPHQW
'HVFULSWLRQGXILOWUH
/HILOWUHDQWLEDFWpULHQGRWpGHODSURWHFWLRQ0LFUREDQHVWUpDOLVpHQ717GH[FHOOHQWHTXDOLWpDXTXHO
DpWpLQFRUSRUpHOH[FOXVLYHSURWHFWLRQ0LFUREDQ/RUVTXLOHVWFRUUHFWHPHQWLQVWDOOpGDQVOHORJHPHQW
SUpYXjFHWHIIHWFHILOWUHDQWLEDFWpULHQUpGXLWOHQRPEUHGHEDFWpULHVSUpVHQWHVjOLQWpULHXUGX
UpIULJpUDWHXUHWH[HUFHVRQDFWLRQGHSURWHFWLRQSHQGDQWXQHGXUpHGHPRLVDSUqVTXRLLOFRQYLHQW
GHOHUHPSODFHU&RPPDQGH]OHDXSUqVGHYRWUH6HUYLFH$SUqVYHQWH/HQXPpURGHWpOpSKRQHGX
6HUYLFH$SUqVYHQWHILJXUHVXUODFDUWHGHJDUDQWLH/HILOWUHQHQpFHVVLWHDXFXQWUDLWHPHQWVSpFLDOVD
SURWHFWLRQDQWLEDFWpULHQQHHVWDFWLYHHQSHUPDQHQFH
3RXUUHPSODFHUOHILOWUHFRQIRUPH]YRXVDX[LQVWUXFWLRQVILJXUDQWVXUOHPEDOODJH
/HUHPSODFHPHQWGXILOWUHQHVWSDVXQHRSpUDWLRQFRXYHUWHSDVODJDUDQWLH

&203$57,0(175e)5,*e5$7(85
&HWDSSDUHLOHVWGRWpGXQV\VWqPHQRQIURVWSDUFRQVpTXHQWDXFXQHRSpUDWLRQPDQXHOOHGHGpJLYUDJH
QHVWQpFHVVDLUH
'HSOXVODSSDUHLOHVWpTXLSpGXQV\VWqPHGHGLVWULEXWLRQGDLUjIURLGYHQWLOpJUkFHDXTXHOODWHPSpUDWXUH
jOLQWpULHXUGXFRPSDUWLPHQWUpIULJpUDWHXUHVWSUDWLTXHPHQWKRPRJqQH
/HVDOLPHQWVSHXYHQWrWUHGLVSRVpVVXUQLPSRUWHTXHOOHFOD\HWWHjFRQGLWLRQGHYHLOOHUVRLJQHXVHPHQWj
QHSDVREVWUXHUOHVERXFKHVGHGLVWULEXWLRQGDLUSRXUSHUPHWWUHjFHOXLFLGHFLUFXOHUOLEUHPHQW
&RQVHUYDWLRQGHVDOLPHQWVGDQVOHFRPSDUWLPHQWUpIULJpUDWHXU
5DQJH]OHVDOLPHQWVFRPPHLQGLTXpVXUODILJXUH
$
$OLPHQWVFXLWV
%
3RLVVRQYLDQGH
&
)UXLWVHWOpJXPHV
'
%RXWHLOOHV
(
%HXUUH
)
3URGXLWVODLWLHUVIURPDJHV
$ILQGHFRQVHUYHUDXPLHX[OHVYLWDPLQHVODVDYHXUODFRQVLVWDQFHHWODIUDvFKHXUGHVDOLPHQWVjFRQJHOHU
QRXVYRXVFRQVHLOORQVGHOHVHPEDOOHUSUpDODEOHPHQWGDQVGHVIHXLOOHVGDOXPLQLXPXQILOPSODVWLTXHRX
GDQVGHVUpFLSLHQWVSUpYXVjFHWHIIHWHWPXQLVGHFRXYHUFOH&HFLSHUPHWWUDHQRXWUHGpYLWHUTXHOHV
RGHXUVQHVHPpODQJHQW
5(0$548(6

/HVSDFHHQWUHOHVFOD\HWWHVHWODSDURLDUULqUHQHGRLWSDVrWUHREVWUXpDILQGHSHUPHWWUHjODLUGH
FLUFXOHUOLEUHPHQW
1HSODFH]SDVOHVDOLPHQWVHQFRQWDFWGLUHFWDYHFODSDURLDUULqUH
1HSODFH]SDVGDOLPHQWVHQFRUHFKDXGVGDQVOHVFRPSDUWLPHQWV
&RQVHUYH]OHVOLTXLGHVGDQVGHVUpFLSLHQWVIHUPpV
/DFRQVHUYDWLRQGHOpJXPHVjKDXWHWHQHXUHQHDXSHXWSURYRTXHUODIRUPDWLRQGHFRQGHQVDWLRQGDQV
OHEDFLQIpULHXUFHFLQHSRUWHSDVSUpMXGLFHDXIRQFWLRQQHPHQWFRUUHFWGHODSSDUHLO
/HGpJLYUDJHGXFRPSDUWLPHQWUpIULJpUDWHXUHVWHQWLqUHPHQWDXWRPDWLTXH
/HUpIULJpUDWHXUSHXWIRQFWLRQQHUjXQHWHPSpUDWXUHDPELDQWHFRPSULVHHQWUH&HW&
/HQRPEUHGHFOD\HWWHVHWODIRUPHGHVDFFHVVRLUHVSHXYHQWYDULHUGXQPRGqOHjODXWUH
7RXWHVOHVJDOHULHVOHVEDOFRQQHWVHWOHVFOD\HWWHVVRQWH[WUDFWLEOHV
QHODYH]SDVOHVDFFHVVRLUHVGXUpIULJpUDWHXUFRQJpODWHXUDXODYHYDLVVHOOH

&$5$&7e5,67,48(6,17(51(6'8&203$57,0(175e)5,*e5$7(85
&203$57,0(17)5$,6
&HFRPSDUWLPHQWFRXOLVVDQWUHVWHSOXVIUDLVTXHOHUHVWHGXUpIULJpUDWHXUHWFRQVHUYHSOXVORQJWHPSVOHV
DOLPHQWVIUDLV,OSHUPHWGHUHIURLGLUOHVERLVVRQVSOXVUDSLGHPHQW,OHVWSDUIDLWSRXUODFRQVHUYDWLRQGHV
SURGXLWVODLWLHUVHWGHVSODWVIURLGVGHVVDXFLVVHVHWGHODYLDQGH
&/$<(77(6&28/,66$17(6(19(55(
/HUpIULJpUDWHXUHVWGRWpGHGHX[FOD\HWWHVFRXOLVVDQWHVHQYHUUHTXLIDFLOLWHQWODFFqVDX[DOLPHQWVUDQJpV
jODUULqUHGHVFOD\HWWHVRXVXUOHVFOD\HWWHVOHVSOXVEDVVHV
/HVFOD\HWWHVVRQWHQYHUUHWUHPSpUpVLVWDQW
/HVERUGVGHODFOD\HWWHVRQWDQWLJRXWWHVLOVHPSrFKHQWGRQFTXHOHVOLTXLGHVFRXOHQWGDQVGDXWUHV
FRPSDUWLPHQWV
0RGLILFDWLRQGHODSRVLWRQGHVFOD\HWWHV
,OHVWSRVVLEOHGHPRGLILHUODSRVLWLRQGHVFOD\HWWHVHQIRQFWLRQGHVH[LJHQFHV
3RXUHQOHYHUODFOD\HWWHH[WUD\H]ODMXVTXjODEXWpH
0DLQWHQH]OHVEXWpHVDSSX\pHVYHUVOHEDVFRPPHLQGLTXpVXUOHGpWDLOGHODILJXUHHWH[WUD\H]OD
FOD\HWWHMXVTXjFHTXHOOHVHGpJDJH/HVEXWpHVSHXYHQWrWUHDSSX\pHVVpSDUpPHQW
7LUH]OHVJRXMRQVYHUVOH[WpULHXUSRXUHQOHYHUOHVUDLOV
5HPHWWH]OHVUDLOVFRPPHLQGLTXpVXUODILJXUHHWSRVLWLRQQH]OHVVHORQYRWUHFKRL[
3RXUOHSRVLWLRQQHPHQWGHVUDLOVUHVSHFWH]OHVHQV´ µYHUVOHKDXWJUDYpVXUOHUDLO
(QVXLWHSRVLWLRQQH]ODFOD\HWWHVXUOHVUDLOV
9

%$&)58,76(7/e*80(6
/HVDOLPHQWVWHOVTXHOHVIUXLWVHWOpJXPHVVHGpVK\GUDWHQWVLOVVRQWFRQVHUYpVHQFRQWDFWGLUHFWDYHFGH
ODLUIURLGHWVHF&HEDFSHUPHWGHPDLQWHQLUXQQLYHDXGHWHPSpUDWXUHHWGKXPLGLWpDGDSWpjOD
FRQVHUYDWLRQGHVIUXLWVHWOpJXPHVVDQVPRGLILHUOHXUVFDUDFWpULVWLTXHVQDWXUHOOHV/HVUDLOVPpWDOOLTXHVGX
EDFjIUXLWVHWOpJXPHVSHUPHWWHQWXQHRXYHUWXUHHWXQHIHUPHWXUHIDFLOHHWVUH3RXUGLVSRVHUOHV
DOLPHQWVGHIDoRQSOXVSUDWLTXHXWLOLVH]OHVpSDUDWHXUDSSURSULpGXEDFGLVSRQLEOHGDQVOHUpIULJpUDWHXU
5pJXODWHXUGXWDX[GKXPLGLWp
/HEDFjIUXLWVHWOpJXPHVHVWGRWpGXQUpJXODWHXUTXLSHUPHWGHFRQWU{OHUOHWDX[GKXPLGLWpGHODLU
TXLHQWUHGDQVOHEDF
,OHVWUHFRPPDQGpGHODLVVHUOHUpJXODWHXUIHUPpSRXUFRQVHUYHUOHVOpJXPHVjIHXLOOHVHWGHORXYULUSRXU
FRQVHUYHUOHVIUXLWV


&203$57,0(17&21*e/$7(85
$SUqVODPLVHHQPDUFKHGHODSSDUHLOLOIDXWHQYLURQKHXUHVSRXUTXHODWHPSpUDWXUHGHFRQVHUYDWLRQ
DGpTXDWHGHVDOLPHQWVVXUJHOpVVRLWDWWHLQWHjOLQWpULHXUGXFRPSDUWLPHQW
/HFRPSDUWLPHQWFRQJpODWHXUSHUPHWGHFRQVHUYHUOHVDOLPHQWVFRQJHOpVHWODFRQJpODWLRQGDOLPHQWVIUDLV
HWSUpFXLWV,OSHUPHWpJDOHPHQWGHIDEULTXHUGHVJODoRQV/DFRQWUHSRUWHGXFRQJpODWHXUSRUWDQWOH
V\PEROH HVWSDUWLFXOLqUHPHQWDGDSWpHSRXUODFRQVHUYDWLRQGHSL]]DVRXGDOLPHQWVVXUJHOpVj
FRQVRPPHUGDQVGHEUHIVGpODLV
/DTXDQWLWpGDOLPHQWVIUDLVTXLOHVWSRVVLEOHGHFRQJHOHUHQKHXUHVjXQHWHPSpUDWXUHDPELDQWHGH
&HVWLQGLTXpHVXUODSODTXHVLJQDOpWLTXHVLWXpHjOLQWpULHXUGXFRPSDUWLPHQWUpIULJpUDWHXU
3RXUREWHQLUXQHFRQJpODWLRQFRUUHFWHLOHVWFRQVHLOOpGHIIHFWXHUXQHSUpFRQJpODWLRQHQDSSX\DQWVXUOD
WRXFKHPHQX
IRQFWLRQGHFRQJpODWLRQUDSLGH
$WWHQGH]KHXUHVDYDQWGLQWURGXLUHOHVDOLPHQWVjFRQJHOHUGDQVOHFRPSDUWLPHQWFRQJpODWHXU
3RXUUpJOHUODWHPSpUDWXUHLQWHUQHVXLYH]OHVLQGLFDWLRQVGHVFKDSLWUHV´'HVFULSWLRQGXEDQGHDXGH
FRPPDQGHVµHW´6pOHFWLRQGHVGLIIpUHQWHVIRQFWLRQVµ
/HFRPSDUWLPHQWFRQJpODWHXUHVWpTXLSpGXQFDVLHUFRXOLVVDQWSRXUIDFLOLWHUOLQWURGXFWLRQGHVDOLPHQWVj
FRQJHOHU
*/$d216
/DSSDUHLOHVWpTXLSpGXQGLVWULEXWHXUGHJODoRQVTXLSHUPHWGHSURGXLUHGHVJODoRQVGHIDoRQSOXVUDSLGH
HWSUDWLTXH
$WWHQWLRQ
9pULILH]TXLOQ\DSDVGHJODFHVXUOHVEDFVDYDQWGHUHPSOLUODOLPHQWDWHXU
/DOLPHQWDWHXUGHVEDFVjJODoRQVHWOHSRUWHJODoRQVSHXYHQWrWUHHQOHYpVHWGDXWUHVDOLPHQWVSHXYHQW
rWUHPLVjOHXUSODFH
5(0$548(6

(QFDVGHFRXSXUHGHFRXUDQWOHFRPSDUWLPHQWFRQJpODWHXUPDLQWLHQWODWHPSpUDWXUHGHFRQVHUYDWLRQ
SHQGDQWHQYLURQjKHXUHV
(QFDVGHFRXSXUHGHFRXUDQWQRXYUH]SDVODSRUWHGXFRPSDUWLPHQWFRQJpODWHXU
$8*0(17$7,21'892/80('8&21*e/$7(85
SRXUXWLOLVHUDXPD[LPXPOHYROXPHGHFKDUJHPHQWGHYRWUHFRQJpODWHXUUHWLUH]OHVEDFVHWOHGLVWULEXWHXU
GHJODoRQVHWUDQJH]OHVDOLPHQWVGLUHFWHPHQWVXUOHVJULOOHV


&200(17&216(59(5(7'e&21*(/(5
'(6$/,0(176
35e3$5$7,21'(6$/,0(176)5$,6&21*(/(5
,OHVWLPSRUWDQWGHQYHORSSHUOHVDOLPHQWVGHIDoRQjFHTXHQLHDXQLKXPLGLWpQLYDSHXUQ\SpQqWUHQW
FHODpYLWHOHWUDQVIHUWGRGHXUVRXGHJRWVHQWUHDOLPHQWVGDQVOHUpIULJpUDWHXUHWSHUPHWXQHPHLOOHXUH
FRQVHUYDWLRQGHVDOLPHQWVFRQJHOpV,OHVWUHFRPPDQGpGXWLOLVHUGHVUpFLSLHQWVHQSODVWLTXHKHUPpWLTXHV
GHVEDUTXHWWHVHQDOXPLQLXPGHVIHXLOOHVGDOXPLQLXPGHVILOPVDOLPHQWDLUHVHWGHVHPEDOODJHVHQ
SODVWLTXHpWDQFKH
$WWHQWLRQ
$FKHWH]OHVSURGXLWVVXUJHOpVHQGHUQLHUOLHXHWXWLOLVH]GHVVDFVLVRWKHUPHVSRXUOHXUWUDQVSRUW
'qVODUULYpHjODPDLVRQSODFH]LPPpGLDWHPHQWOHVDOLPHQWVVXUJHOpVGDQVOHFRQJpODWHXU
eYLWH]RXUpGXLVH]DXPD[LPXPOHVYDULDWLRQVGHWHPSpUDWXUH
5HVSHFWH]ODGDWHGHSpUHPSWLRQLQGLTXpHVXUOHPEDOODJH
6XLYH]WRXMRXUVOHVLQVWUXFWLRQVILJXUDQWVXUOHPEDOODJHSRXUODFRQVHUYDWLRQGHVDOLPHQWVFRQJHOpV
)(50(785(+(50e7,48(
$YDQWGHPEDOOHUKHUPpWLTXHPHQWOHVDOLPHQWVGDQVGHVVDFVH[SULPH]ODLUTXLOVFRQWLHQQHQW
,QWURGXLVH]OpWLTXHWWHjOLQWpULHXUGHVVDFVWUDQVSDUHQWVDSSOLTXH]GHVpWLTXHWWHVDXWRFROODQWHVVXU
OH[WpULHXUGHVVDFVRSDTXHV
)HUPH]ODSDUWLHVXSpULHXUHGXVDFjODLGHGXQHDWWDFKH
'e&21*e/$7,21
9RLFLTXHOTXHVUHFRPPDQGDWLRQVXWLOHV
/pJXPHVFUXV
QHOHVGpFRQJHOH]SDVPDLVLPPHUJH]OHVGDQVGHOHDXERXLOODQWHHWFXLVLQH]OHVFRPPH
GKDELWXGH
9LDQGH
JURVPRUFHDX[ODLVVH]GpFRQJHOHUDXUpIULJpUDWHXUVDQVGpEDOOHU$YDQWODFXLVVRQODLVVH]OD
YLDQGHjWHPSpUDWXUHDPELDQWHSHQGDQWHQYLURQGHX[KHXUHV
9LDQGH
SHWLWVPRUFHDX[ODLVVH]GpFRQJHOHUjWHPSpUDWXUHDPELDQWHRXIDLWHVFXLUHGLUHFWHPHQW
3RLVVRQ
ODLVVH]GpFRQJHOHUDXUpIULJpUDWHXUVDQVGpEDOOHURXIDLWHVFXLUHGLUHFWHPHQWDYDQWOD
GpFRQJpODWLRQFRPSOqWH
(QFDVGHFRXSXUHGHFRXUDQWOHFRPSDUWLPHQWFRQJpODWHXUFRQVHUYHXQHWHPSpUDWXUHDGpTXDWH
SHQGDQWHQYLURQKHXUHVSHQGDQWFHWHPSVQRXVYRXVVXJJpURQVGHODLVVHUODSRUWHGXFRPSDUWLPHQW
IHUPpH1HUHFRQJHOH]SDVGHVDOLPHQWVSDUWLHOOHPHQWGpFRQJHOpV
$OLPHQWVSUpFXLWV
UpFKDXIIH]OHVDXIRXUVDQVOHVVRUWLUGHOHXUUpFLSLHQWHQDOXPLQLXP
)UXLWV
ODLVVH]GpFRQJHOHUDXUpIULJpUDWHXU
5(0$548(
QHSODFH]MDPDLVGDOLPHQWVFKDXGVGDQVOHFRQJpODWHXU/DLVVH]OHVGDERUGUHIURLGLUj
WHPSpUDWXUHDPELDQWHSHQGDQWPLQXWHVSXLVFRQGLWLRQQH]OHVDYDQWGHOHVFRQJHOHU(QSURFpGDQW
DLQVLYRXVpFRQRPLVH]GHOpQHUJLHHWSURORQJH]ODYLHGHODSSDUHLO

7$%/($8'(&216(59$7,21'(6$/,0(176
/HVWHPSVGHFRQVHUYDWLRQYDULHQWHQIRQFWLRQGHODTXDOLWpGHODOLPHQWGXW\SHGHPEDOODJHRXGHVDFKHW
KHUPpWLTXHjOKXPLGLWpHWjODYDSHXUHWGHODWHPSpUDWXUHGHFRQVHUYDWLRQTXLGRLWrWUHGH&
$/,0(176(77(036'(
&216(59$7,21
352'8,76/$,7,(56
3Ç7,66(5,((73$,1
)UXLWV
-XVGHIUXLWVFRQFHQWUpV PRLV
)UXLWVHQJpQpUDO GHjPRLV
$JUXPHVHWMXVGHIUXLWV
IUDLV
GHjPRLV
/pJXPHV
6XUJHOpV PRLV
&RQJHOpVPDLVRQ GHjPRLV
9LDQGH
6DXFLVVHV VHPDLQHVRX
PRLQV
+DPEXUJHUV PRLV
%±XIYHDXDJQHDX GHjPRLV
5{WLV
%±XI GHjPRLV
$JQHDXHWYHDX GHjPRLV
3RUF GHjPRLV
6DXFLVVHVIUDvFKHV GHjPRLV
6WHDNVHWWUDQFKHV
%±XI GHjPRLV
$JQHDXYHDXSRUF GHjPRLV
3RLVVRQ
0RUXHIOpWDQVROH PRLV
6DXPRQ GHjPRLV
0DTXHUHDXSHUFKH GHjPRLV
3RLVVRQSDQpDFKHWpGDQV
OHFRPPHUFH
PRLV
3DORXUGHVKXvWUHV GHjPRLV
3RLVVRQFXLWFUDEH GHjPRLV
&UHYHWWHVFUXHV PRLV
9RODLOOHV
3RXOHWRXGLQGHHQWLHURX
HQPRUFHDX[
PRLV
&DQDUGHWRLH PRLV
$EDWVGHYRODLOOH GHjPRLV
9RODLOOHFXLWHHQVDXFH PRLV
%ODQFVVDQVVDXFH PRLV
5DJRWV
9LDQGHYRODLOOHHWSRLVVRQ GHjPRLV
%HXUUH GHjPRLV
0DUJDULQH PRLV
)URPDJHV
&DPHPEHUWPR]]DUHOOD
IURPDJHVjWDUWLQHU
PRLV
)URPDJHVFUpPHX[ QHSDV
FRQJHOHU
%ULH(PPHQWDO*UX\qUHHWF
ODFRQJpODWLRQSHXWDOWpUHUOD
FRQVLVWDQFHGXIURPDJH
GHjPRLV
*ODFHVMXVGHIUXLWODLW PRLV
2HXIV
DMRXWHUGXVXFUHRXGXVHODX[
MDXQHVHWDX[±XIVHQWLHUV
EDWWXV
(QWLHUVEDWWXVEODQFVMDXQHV PRLV
3DLQDXOHYDLQHWSHWLWVSDLQV PRLV
3DLQQRQFXLW PRLV
&URLVVDQWV PRLV
*kWHDX[VDQVJODoDJH GHjPRLV
*kWHDX[DYHFJODoDJHHW
ELVFXLWV
GHjPRLV
7DUWHVDX[IUXLWV PRLV
3kWHjELVFXLW PRLV
3kWHjWDUWH GHjPRLV

(175(7,(1(71(772<$*(
35e&$87,216(1&$6'$%6(1&(28'(
'e0e1$*(0(17
$YDQWGHIIHFWXHUWRXWHRSpUDWLRQGHQWUHWLHQRXGHQHWWR\DJHUHWLUH]ODILFKHGHODSULVHGHFRXUDQWRX
GpEUDQFKH]ODSSDUHLO
1HWWR\H]SpULRGLTXHPHQWOHFRPSDUWLPHQWUpIULJpUDWHXUHWOHFRPSDUWLPHQWFRQJpODWHXUjODLGHGXQ
FKLIIRQHWGXQHVROXWLRQGHDXWLqGHHWGHGpWHUJHQWQHXWUHVSpFLDOSRXUUpIULJpUDWHXU1XWLOLVH]MDPDLV
GHGpWHUJHQWVRXGHSURGXLWVDEUDVLIV1HQHWWR\H]MDPDLVOHVpOpPHQWVGXUpIULJpUDWHXUDYHFGHVOLTXLGHV
LQIODPPDEOHV/HVpPDQDWLRQVSHXYHQWSURYRTXHUXQULVTXHGLQFHQGLHRXGH[SORVLRQ
1HWWR\H]OH[WpULHXUGHODSSDUHLOHWOHMRLQWGHVSRUWHVjODLGHGXQFKLIIRQKXPLGHHWHVVX\H]jODLGHGXQ
FKLIIRQGRX[
1XWLOLVH]SDVGDSSDUHLOGHQHWWR\DJHjYDSHXU
/HGpJLYUDJHGHVGHX[FRPSDUWLPHQWVUpIULJpUDWHXUHWFRQJpODWHXUHVWHQWLqUHPHQWDXWRPDWLTXH
V\VWqPHQRIURVW
1HWWR\H]UpJXOLqUHPHQWOHFRQGHQVDWHXUJULOOHVGHYHQWLODWLRQVLWXpHVjODUULqUHGHODSSDUHLODYHFXQ
DVSLUDWHXURXXQHEURVVH
5(0$548(,03257$17(
SRXUQHWWR\HUOHVWRXFKHVHWODIILFKDJHGXEDQGHDXGHFRPPDQGHV
VLWXpVXUODSRUWHGXFRQJpODWHXUQXWLOLVH]HQDXFXQFDVGHVXEVWDQFHVjEDVHGDOFRRORXGpULYpHVPDLV
XQFKLIIRQVHF
$EVHQFHGHFRXUWHGXUpH
6LYRXVYRXVDEVHQWH]SHQGDQWPRLQVGHWURLVVHPDLQHVLOQHVWSDVQpFHVVDLUHGHGpEUDQFKHUOH
UpIULJpUDWHXU&RQVRPPH]OHVDOLPHQWVSpULVVDEOHVHWFRQJHOH]OHVDXWUHV8WLOLVH]ODIRQFWLRQ´9DFDWLRQµ
VHORQOHPRGqOH
$EVHQFHSURORQJpH
6LYRXVSDUWH]SHQGDQWSOXVGHWURLVVHPDLQHVUHWLUH]WRXVOHVDOLPHQWVGXUpIULJpUDWHXU'pEUDQFKH]OH
UpIULJpUDWHXUHWQHWWR\H]OH5LQFH]OHHWHVVX\H]OHVRLJQHXVHPHQW
)L[H]GHVFDOHVGHERLVRXGHSODVWLTXHjODLGHGXQUXEDQDGKpVLIVXUODSDUWLHVXSpULHXUHGHVGHX[SRUWHV
GHIDoRQjODLVVHUXQHRXYHUWXUHVXIILVDQWHSRXUSHUPHWWUHjODLUGHFLUFXOHUGDQVOHVGHX[FRPSDUWLPHQWV
&HODpYLWHUDODIRUPDWLRQGRGHXUVHWGHPRLVLVVXUHV
'pPpQDJHPHQW
5HWLUH]WRXVOHVpOpPHQWVDPRYLEOHVHQYHORSSH]OHVVRLJQHXVHPHQWHWIL[H]OHVHQVHPEOHDYHFGH
ODGKpVLISRXUpYLWHUTXLOVQHVHQWUHFKRTXHQWRXVHGLVSHUVHQW
8WLOLVH]OHUXEDQDGKpVLISRXUVFHOOHUOHVGHX[SRUWHVGHPrPHTXHSRXUIL[HUOHFRUGRQGDOLPHQWDWLRQ
VXUODSSDUHLO
&RXSXUHGHFRXUDQW
(QFDVGHFRXSXUHGHFRXUDQWUHQVHLJQH]YRXVDXSUqVGXEXUHDXORFDOGHODVRFLpWpGHGLVWULEXWLRQ
GpOHFWULFLWpSRXUFRQQDvWUHODGXUpHGHOLQWHUUXSWLRQ

6LODFRXSXUHGHFRXUDQWHVWGXQHGXUpHPD[LPXPGHKHXUHV
PDLQWHQH]OHVGHX[SRUWHVGH
ODSSDUHLOIHUPpHV
&HODSHUPHWDX[DOLPHQWVGHUHVWHUIURLGVOHSOXVORQJWHPSVSRVVLEOH

6LODFRXSXUHGHFRXUDQWHVWVXSpULHXUHjKHXUHV{WH]WRXVOHVDOLPHQWVFRQJHOpVHWPHWWH]OHVGDQV
XQFRQJpODWHXUEDKXW6LYRXVQHGLVSRVH]SDVGHFHW\SHGHFRQJpODWHXUHWVLYRXVQDYH]SDVGHJODFH
DUWLILFLHOOHHVVD\H]GHFRQVRPPHUOHVDOLPHQWVOHVSOXVSpULVVDEOHV

6RXYHQH]YRXVTXXQFRQJpODWHXUUHPSOLGDOLPHQWVVXUJHOpVFRQVHUYHOHIURLGSOXVORQJWHPSVTXXQ
FRQJpODWHXUjPRLWLpSOHLQ

9LGH]OHEDFjJODFH
'HSOXVXQFRQJpODWHXUUHPSOLGHYLDQGHVXUJHOpHFRQVHUYHOHIURLGEHDXFRXSSOXVORQJWHPSVTXXQ
FRQJpODWHXUFRQWHQDQWGHVSODWVFXLVLQpVVXUJHOpV
6LOHVDOLPHQWVVRQWWRXMRXUVUHFRXYHUWVGHFULVWDX[GHJODFHLOHVWSRVVLEOHGHOHVUHFRQJHOHUVDQVULVTXH
,OHVWWRXWHIRLVSUREDEOHTXHOHXUDVSHFWHWOHXUJRWVHURQWPRGLILpV6LOHVDOLPHQWVQHVRQWSDVHQ
ERQQHFRQGLWLRQLOFRQYLHQWGHOHVMHWHU

',$*1267,&5$3,'($66,67$1&(
&HUWDLQVEUXLWVGRLYHQWrWUHFRQVLGpUpVFRPPHQRUPDX[ORUVTXHODSSDUHLOHVWHQPDUFKH
$YDQWGDSSHOHUOH6HUYLFHDSUqVYHQWH
/HVSUREOqPHVGHIRQFWLRQQHPHQWVRQWVRXYHQWSURYRTXpVSDUGHSHWLWVLQFLGHQWVDX[TXHOVYRXVSRXUUH]
IDFLOHPHQWUHPpGLHUSDUYRXVPrPHVDQVRXWLOSDUWLFXOLHU
/·DSSDUHLOQHIRQFWLRQQHSDV
/HFkEOHGDOLPHQWDWLRQHVWLOHQGRPPDJp"
$YH]YRXVFRQWU{OpOHVIXVLEOHVGHYRWUHLQVWDOODWLRQpOHFWULTXH"
,O\DGHOHDXDXIRQGGXFRPSDUWLPHQWUpIULJpUDWHXU
/DJRXORWWHGpYDFXDWLRQGHOHDXGHUpFXSpUDWLRQGHDXGHGpJLYUDJHHVWHOOHERXFKpH"
,O\DGHOHDXGDQVOHEDFGHGpJLYUDJH
&HODHVWQRUPDOSDUWHPSVFKDXGHWKXPLGH/HEDFSHXWPrPHrWUHjPRLWLpSOHLQ9pULILH]TXHOH
UpIULJpUDWHXUHVWGHQLYHDXDILQGpYLWHUTXHOHEDFQHGpERUGH
/HVERUGVGXUpIULJpUDWHXUTXLVRQWHQFRQWDFWDYHFOHVMRLQWVGpWDQFKpLWpGHODSRUWHVRQW
FKDXGVDXWRXFKHU
&HODHVWQRUPDOSDUWHPSVFKDXGORUVTXHOHFRPSUHVVHXUHVWHQPDUFKH
/DOXPLqUHQHVDOOXPHSDV
$YH]YRXVFRQWU{OpOHVIXVLEOHVGHYRWUHLQVWDOODWLRQpOHFWULTXH"
/HUpIULJpUDWHXUHVWLOELHQEUDQFKpjXQHSULVHVHFWHXUDOLPHQWpHSDUOHYROWDJHDGpTXDW"
/DPSRXOHHVWHOOHJULOOpH"
/DPSRXOHHVWJULOOpH
'pEUDQFKH]WRXMRXUVODSSDUHLO
5pIpUH]YRXVDXFKDSLWUH´'LDJQRVWLFUDSLGH$VVLVWDQFHµ
/HPRWHXUVHPEOHIRQFWLRQQHUVDQVDUUrW
<DWLOGHODSRXVVLqUHRXGHVPRXWRQVVXUOHFRQGHQVHXUJULOOHDUULqUH"
/HVSRUWHVIHUPHQWHOOHVFRUUHFWHPHQW"
/HVMRLQWVGHSRUWHVRQWLOVELHQpWDQFKHV"
3DUWHPSVFKDXGRXGDQVXQHSLqFHFKDXGHOHPRWHXUIRQFWLRQQHQDWXUHOOHPHQWSOXVORQJWHPSV
/·DSSDUHLOIDLWWURSGHEUXLW
/DSSDUHLOHVWLOHQFRQWDFWDYHFGDXWUHVPHXEOHVRXREMHWV"
/HVWX\DX[jODUULqUHVHWRXFKHQWLOVRXYLEUHQWLOV"
6LODSRUWHHVWUHVWpHORQJWHPSVRXYHUWHRXVLYRXVDYH]VWRFNpXQHJUDQGHTXDQWLWpGDOLPHQWVGDQV
ODSSDUHLOOHPRWHXUIRQFWLRQQHUDSOXVORQJWHPSVDILQGHUHIURLGLUOLQWpULHXUGXFRPSDUWLPHQW

6(59,&($35Ë69(17(
$YDQWGHFRQWDFWHUOH6HUYLFH$SUqVYHQWH

9pULILH]VLOQHVWSDVSRVVLEOHGpOLPLQHUOHVSDQQHV
VDQVDLGHYRLU´'LDJQRVWLFUDSLGHDVVLVWDQFHµ

5HPHWWH]ODSSDUHLOHQPDUFKHSRXUYRXVDVVXUHUTXH
OLQFRQYpQLHQWDpWppOLPLQp6LOHSUREOqPHSHUVLVWH
GpEUDQFKH]jQRXYHDXODSSDUHLOHWUpSpWH]
ORSpUDWLRQXQHKHXUHSOXVWDUG

6LOHUpVXOWDWHVWHQFRUHQpJDWLIFRQWDFWH]OH6HUYLFH
$SUqVYHQWH
&RPPXQLTXH]
OHW\SHGHSDQQH
OHPRGqOH
OHQXPpURGH6HUYLFHQXPpURTXLVHWURXYHDSUqVOH
PRW6(59,&(VXUODSODTXHVLJQDOpWLTXHSODFpHj
OLQWpULHXUGHODSSDUHLO
YRWUHDGUHVVHFRPSOqWH
YRWUHQXPpURGHWpOpSKRQHDYHFOLQGLFDWLI
5HPDUTXH
/HFKDQJHPHQWGXVHQVGHORXYHUWXUHGHODSRUWH
GHODSSDUHLOHIIHFWXpSDUOH6HUYLFH$SUqVYHQWH
QHVWSDVFRQVLGpUpFRPPHXQHLQWHUYHQWLRQVRXV
JDUDQWLH
QRWHU
/DGXUpHGHIRQFWLRQQHPHQWGXPRWHXUGpSHQGGHGLIIpUHQWVIDFWHXUVIUpTXHQFHGRXYHUWXUHGHODSRUWH
TXDQWLWpGDOLPHQWVVWRFNpVWHPSpUDWXUHGHODSLqFHUpJODJHGHVWKHUPRVWDWV
6LDSUqVDYRLUHIIHFWXpOHVYpULILFDWLRQVFLGHVVXVYRWUHDSSDUHLOQHIRQFWLRQQHWRXMRXUVSDVFRUUHFWHPHQW
SUHQH]FRQWDFWDYHFOH6HUYLFH$SUqVYHQWH([SOLTXH]FODLUHPHQWFHTXLQHYDSDVHWLQGLTXH]OHW\SHHW
OHQXPpURGHVpULHGHYRWUHDSSDUHLOFHVGRQQpHVILJXUHQWVXUODSODTXHVLJQDOpWLTXH
/DWHPSpUDWXUHGXUpIULJpUDWHXUHVWWURSpOHYpH
/DSSDUHLOHVWLOLQVWDOOpSUqVGXQHVRXUFHGHFKDOHXU"
/HVUpJODJHVGXUpIULJpUDWHXUVRQWLOVFRUUHFWV"
8QHJUDQGHTXDQWLWpGDOLPHQWVDWHOOHpWpLQWURGXLWHGDQVOHUpIULJpUDWHXURXOHFRQJpODWHXU"
/HVSRUWHVQHVRQWHOOHVSDVRXYHUWHVWURSIUpTXHPPHQW
/DIHUPHWXUHGHVSRUWHVVHIIHFWXHWHOOHFRUUHFWHPHQW
/HVERXFKHVGDpUDWLRQGXFRPSDUWLPHQWQHVRQWHOOHVSDVREVWUXpHV"&HODHPSrFKHUDLWHQHIIHWOD
FLUFXODWLRQGHODLUIURLG
'HODFRQGHQVDWLRQVHIRUPH
/HVDOLPHQWVVRQWLOVHPEDOOpVFRUUHFWHPHQW(VVX\H]WRXWHFRQGHQVDWLRQSUpVHQWHVXUOHVUpFLSLHQWV
DYDQWGHOHVSODFHUDXUpIULJpUDWHXU
/HVSRUWHVQHVRQWHOOHVSDVRXYHUWHVWURSIUpTXHPPHQW/RUVTXHODSRUWHHVWRXYHUWHOKXPLGLWpGH
ODLUDPELDQWSpQqWUHGDQVOHUpIULJpUDWHXU3OXVODSRUWHHVWRXYHUWHSOXVOKXPLGLWpVHIRUPH
UDSLGHPHQWHQSDUWLFXOLHUORUVTXHODSLqFHHVWHOOHPrPHKXPLGH
6LODSLqFHHVWWUqVKXPLGHLOHVWQRUPDOTXHGHODFRQGHQVDWLRQVHIRUPHjOLQWpULHXUGXUpIULJpUDWHXU
,OHVWQRUPDOTXHGHVJRXWWHVGHDXVHIRUPHQWVXUODSDURLDUULqUHGXUpIULJpUDWHXUjODVXLWHGXF\FOHGDXWR
GpJLYUDJH
/HVSRUWHVQHVHIHUPHQWSDVHWQHVRXYUHQWSDVFRUUHFWHPHQW
9pULILH]TXHGHVDOLPHQWVQHEORTXHQWSDVODSRUWH
&RQWU{OH]TXHOHVEDOFRQQHWVOHVFOD\HWWHVHWOHVEDFVVRQWFRUUHFWHPHQWLQVWDOOpV
9pULILH]TXHOHVMRLQWVGHVSRUWHVQHVRQWSDVVDOHVRXFROODQWV
$VVXUH]YRXVTXHODSSDUHLOHVWGHQLYHDX
$YDQWGHUHPSODFHUOHVDPSRXOHVGpEUDQFKH]WRXMRXUVODSSDUHLO
/pFODLUDJHLQWpULHXUQHIRQFWLRQQHSDV
'pEUDQFKH]ODSSDUHLO
6HORQOHPRGqOH
5HWLUH]OHFDSRWGHODPSRXOHVHORQOHPRGqOH
'pYLVVH]RXH[WUD\H]ODPSRXOH
&RQWU{OH]ODPSRXOHHWUHPSODFH]ODVLQpFHVVDLUHSDUXQHQHXYH
6LOHPRGqOHGHYRWUHDSSDUHLOHVWGRWpGXQHDPSRXOHVSpFLDOHHWTXLOHVWQpFHVVDLUHGHODUHPSODFHU
QHODGpYLVVH]SDV7LUH]YHUVO·LQWpULHXUGXUpIULJpUDWHXU&HW\SHGDPSRXOHHVWGLVSRQLEOHXQLTXHPHQW
DXSUqVGHQRV6HUYLFH$SUqVYHQWH1HGpSDVVH]SDVOHV:GHSXLVVDQFH
9

Hulp nodig? Stel uw vraag in het forum

Spelregels
1

Forum

Whirlpool-ARC-8140IX
  • Moet filter vernieuwen koelkast geeft AF aan! Maar kan die filter niet vinden! Waar zit hij? Gesteld op 30-10-2016 om 16:27

    Reageer op deze vraag Misbruik melden
    • Onderste lade ijskast uithalen en dan rechts zie je het filterkoffie zitten als je op ok blijft drukken gaat het driehoekje wel een tijd weg Geantwoord op 31-10-2016 om 12:58

      Waardeer dit antwoord Misbruik melden

Misbruik melden

Gebruikershandleiding.com neemt misbruik van zijn services uitermate serieus. U kunt hieronder aangeven waarom deze vraag ongepast is. Wij controleren de vraag en zonodig wordt deze verwijderd.

Product:

Bijvoorbeeld antisemitische inhoud, racistische inhoud, of materiaal dat gewelddadige fysieke handelingen tot gevolg kan hebben.

Bijvoorbeeld een creditcardnummer, een persoonlijk identificatienummer, of een geheim adres. E-mailadressen en volledige namen worden niet als privégegevens beschouwd.

Spelregels forum

Om tot zinvolle vragen te komen hanteren wij de volgende spelregels:

Belangrijk! Als er een antwoord wordt gegeven op uw vraag, dan is het voor de gever van het antwoord nuttig om te weten als u er wel (of niet) mee geholpen bent! Wij vragen u dus ook te reageren op een antwoord.

Belangrijk! Antwoorden worden ook per e-mail naar abonnees gestuurd. Laat uw emailadres achter op deze site, zodat u op de hoogte blijft. U krijgt dan ook andere vragen en antwoorden te zien.

Abonneren

Abonneer u voor het ontvangen van emails voor uw Whirlpool ARC 8140IX bij:


U ontvangt een email met instructies om u voor één of beide opties in te schrijven.


Ontvang uw handleiding per email

Vul uw emailadres in en ontvang de handleiding van Whirlpool ARC 8140IX in de taal/talen: Frans als bijlage per email.

De handleiding is 0,47 mb groot.

 

U ontvangt de handleiding per email binnen enkele minuten. Als u geen email heeft ontvangen, dan heeft u waarschijnlijk een verkeerd emailadres ingevuld of is uw mailbox te vol. Daarnaast kan het zijn dat uw internetprovider een maximum heeft aan de grootte per email. Omdat hier een handleiding wordt meegestuurd, kan het voorkomen dat de email groter is dan toegestaan bij uw provider.

Stel vragen via chat aan uw handleiding

Stel uw vraag over deze PDF

Andere handleiding(en) van Whirlpool ARC 8140IX

Whirlpool ARC 8140IX Gebruiksaanwijzing - Nederlands - 20 pagina's

Whirlpool ARC 8140IX Gebruiksaanwijzing - Deutsch - 20 pagina's

Whirlpool ARC 8140IX Gebruiksaanwijzing - English - 21 pagina's


Uw handleiding is per email verstuurd. Controleer uw email

Als u niet binnen een kwartier uw email met handleiding ontvangen heeft, kan het zijn dat u een verkeerd emailadres heeft ingevuld of dat uw emailprovider een maximum grootte per email heeft ingesteld die kleiner is dan de grootte van de handleiding.

Er is een email naar u verstuurd om uw inschrijving definitief te maken.

Controleer uw email en volg de aanwijzingen op om uw inschrijving definitief te maken

U heeft geen emailadres opgegeven

Als u de handleiding per email wilt ontvangen, vul dan een geldig emailadres in.

Uw vraag is op deze pagina toegevoegd

Wilt u een email ontvangen bij een antwoord en/of nieuwe vragen? Vul dan hier uw emailadres in.



Info