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Warranty
WANDERS Metaalproducten B.V. in Netterden, the Netherlands, gives a one-year guarantee after the
purchase date, provided that the fireplace is properly installed and used in accordance with the
instructions in the manual.
The guarantee includes all defects which can be reduced to flaws in material and construction, in
which case you will receive the new parts free of charge. Labor costs or other expenses are not
covered by the guarantee. You can send defect parts (carriage paid) to WANDERS Metaalproducten
B.V., Amtweg 4, 7077 AL in Netterden [The Netherlands].
The guarantee does not include: failure due to improper use; non-compliance with the installation and
operating instructions; installation by a non-certified installer; negligence of the apparatus and
converting the fireplace to be fired with another kind of gas.
Wanders cannot be held responsible for any cracks in stuccoed walls or discoloration of walls, ceilings
and/or grates after burning the fireplace. Discoloration is caused by the burning of dust particles in the
convection cover. To reduce the chance of cracks in stucco and to minimize discoloration we refer to
the advice given for decorative hearths. Your installer can give you more information.
Any complaints will be dealt with after the sales firm, the installer or the gas company filed a complaint
and sent a copy of the purchase receipt with purchase date. Any repairs do not entitle you to extend
the guarantee term. All consequential damages or loss are excluded.
