MAINTENANCE AND SERVICE
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Changing contact address
If you would like to change to another e-mail
address, you can contact a Volvo dealer.
Selecting a Volvo dealer
Select the Volvo dealer you would like to contact
for service and repairs by going to
www.volvocars.com and navigating to My Volvo.
Prerequisite for booking from car
For the car to send and receive booking informa-
tion, it must be connected to the Internet, see
section "Online car".
Using the service
When it is time for service, and in some cases
when the car is in need of repair, a message will
appear in the driver display and at the top of the
centre display. The service date is determined by
how much time has passed, hours that the
engine has been running, or distance driven
since the last service.
You can also book a workshop visit later via the
My Volvo owner's portal. To ensure that your
dealer has the latest information on your car you
can send vehicle data, see section "Sending
Vehicle Data" below.
Book service or repair
Fill in the appointment request when desired or
when a message stating that service or repairs
are needed is shown in the driver display and at
the top of the centre display.
Filling in and sending an appointment
request.
1.
Open the
Car status app from the app view
in the centre display.
2.
Press the
Appointments button.
3.
Press the
Request appointment button.
4.
Make sure that the correct
Volvo ID is filled
in.
5.
Make sure that the desired
Workshop is
filled in.
6. Fill in information for the workshop in the
field
Tap to write information to the
workshop, e.g. if there is anything you would
like done during the workshop visit or any
other important information to your work-
shop.
Or press the button and speak the informa-
tion. The information is then entered in the
information field in your appointment request.
7.
Press the
Send appointment request but-
ton.
> You will receive an appointment sugges-
tion to your car within a couple of days.
3
.
You will also receive the same communi-
cation via e-mail and when you visit My
Volvo.
In certain markets, once you have sent the
appointment request, the message that
the car needs service is extinguished in
the driver display.
8.
Press the
Cancel request button to cancel
your request.
3
This time frame may vary depending on market.
