01 Safety
Occupant safety
01
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Volvo's concern for safety
Safety is the Volvo cornerstone. Our concern
dates back to 1927 when the first Volvo rolled
off the production line. Three-point seat belts
(a Volvo invention), safety cages, and energy-
absorbing impact zones were designed into
Volvo vehicles long before it was fashionable
or required by government regulation. We will
not compromise our commitment to safety.
We continue to seek out new safety features
and to refine those already in our vehicles.
You can help. We would appreciate hearing
your suggestions about improving automobile
safety. We also want to know if you ever have
a safety concern with your vehicle. Call us in
the U.S. at: 800-458-1552 or in Canada at:
800-663-8255.
Occupant safety reminders
How safely you drive doesn't depend on how
old you are but rather on:
•
How well you see.
•
Your ability to concentrate.
•
How quickly you make decisions under
stress to avoid an accident.
The tips listed below are suggestions to help
you cope with the ever changing traffic envi-
ronment.
•
Never drink and drive.
•
If you are taking any medication, consult
your physician about its potential effects
on your driving abilities.
•
Take a driver-retraining course.
•
Have your eyes checked regularly.
•
Keep your windshield and headlights
clean.
•
Replace wiper blades when they start to
leave streaks.
•
Take into account the traffic, road, and
weather conditions, particularly with
regard to stopping distance.
•
Never send text messages while driving.
•
Refrain from using or minimize the use of
a cell phone while driving.
Recall information
Information regarding recalls or other service
campaigns is available on our website at
www.volvocars.com/us/. Select the tab
YOUR VOLVO and the heading RECALL
INFORMATION will be displayed at the lower
left side of the screen. Enter your Vehicle
Identification Number for your vehicle (found
at the base of the windshield). If your vehicle
has any open Recalls, they will be displayed
on this page.
Volvo customers in Canada
For any questions regarding open recalls for
your vehicle, please contact your authorized
Volvo retailer. If your retailer is unable to
answer your questions, please contact Volvo
Customer Relations at 905 695-9626, Mon-
day through Friday, 8:30 A.M. to 5:00 P.M.
EST or by e-mail at vclcust@volvocars.com.
You may also write us at:
Volvo Cars of Canada
National Customer Service
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
