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Troubleshooting
In purchasing this measuring unit, you have acquired a product which has been designed to the state of the art
and is operationally reliable.
Nevertheless, problems or faults may occur.
For this reason, the following is a description of how you can eliminate possible malfunctions yourself.
Please always observe the safety instructions!
Error Possible cause Remedy
The measuring device Is the battery dead? Check the battery status.
cannot be turned on. Remove the battery and insert it again
(reset).
No correct measuring Wrong measurement? Check the plane position of the
value is displayed. With non-illuminated objects, the sensor on the measuring surface.
sensor illumination is not turned on Perform an RGB calibration.
Switch on the sensor illumination.
Measuring device cannot Undefined system status. Remove the battery and insert it again
be operated. (perform a reset).
Any repair work other than that described above must be carried out by an approved specialist.
If you have questions concerning use of the measuring device, our technical support service is
available at the following telephone number:
Voltcraft, Lindenweg 15, 92242 Hirschau, tel. no. 0180 / 586 582 723 8
