Thephonecannotconnecttothenetwork(VoiceorData)
Verifyifyouhaveactiveservicewithyourserviceprovider.
Contactyourlocalnetworkserviceproviderandverifyifyouarewithinitsnetwork
coveragearea.
ThephonedisplaysaSIMError
MakesuretheSIMisproperlyinsertedandinitsintendedslot.
MakesurethattheSIMcardisnotdamagedorscratched.
ThePINcodewasenteredincorrectlythreetimes
TheSIMcardwilllockandyouwillneedtoenterthePUKcode(PINUnlockCode).
PleasecontactyourlocalserviceprovidertoobtainthePUK.
Icannotmakecalls
Makesurethatthenumberyoudialediscorrectandthedialkeyhasbeenpressed.
Usethefullnationalareacodewhendialingoutofyourareaorwhenabroad,use
countryspecificinternationalaccesscodes.
Icannotreceivecalls
Makesurethatyourphoneisconnectedtoanetwork.
ThecallerIDdoesnotdisplayonincomingcalls
ContactyourlocalnetworkserviceproviderandverifyyouhavethecallerIDfeature
enabledonyouraccountorverifyifthecallermayhaveblockedhisnumberfrom
appearing.
Thecallercannotleaveavoicemailmessage
Contactyourlocalnetworkserviceproviderandverifyifthevoicemailserviceisactive
onyouraccountorcheckifthenetworkisbusy.
Thephonedoesnotconnecttotheinternet
Ensurewithyourserviceproviderthatyouraccounthastheappropriateinternet/dataplan
enabled.
EnsureinternetAPNsettingsareconfigured(Carrierdependent).
TextMessagescannotbeSent/Received
Ensuretextmessagingisenabledwithyourserviceprovider.
EnsureAPNsettingsareconfigured(Carrierdependent).
TheinformationprovidedinthisusermanualissubjecttochangewithoutnoticeandBLU
Productsreservestherighttomodifythismanualatanygiventime.BLUProductshasmade
every effort to ensure that this user manual is accurate and disclaims responsibility and
liabilityforanyinaccuraciesoromissions.Somesoftware,userinterface,andelementsmay
varydependingonfinalversion.
VIVO SELFIE STICK
Quick Guide
BLUETOOTH CONNECTION
In order for the Selfie Stick to work, the user will have to first pair the Vivo Selfie Stick with the Vivo Selfie
handset via Bluetooth. Please follow the step below to pair the Selfie stick with the handset:
Turn on Bluetooth on the Selfie handset and set it on discoverable mode