16
Troubleshooting
This section gives solutions to some of the most likely problems you might have with your DRX-601ESM.
I can’t get any sound
Make sure your DRX-601ESM and your amplifier are switched on as explained on page 8.
Check that you have connected the DRX-601ESM to your amplifier correctly, as explained on page 6
and that your amplifier has the correct source selected.
Check that the volume on your amplifier is not too low and that you have not selected MUTE on the
remote control, see page 14 for details.
Ensure that you have completed the Autotune procedure to find digital radio services as explained on
page 8.
Remote control not functioning
Check that you have inserted the batteries correctly.
Check that you are not too far away from the main unit (not more than 7 metres recommended).
Check that the remote sensor on the main unit is not obscured.
Check if the Remote indicator LED lights up indicating that the remote signal is being received.
Display says ‘No Service Check Setup’
Check that your aerial is connected and positioned properly. Use the Autotune facility to search for
services. Try using the Full search as explained on page 8.
I can’t access secondary services
At the time of publishing not many secondary services are available. If secondary services are
available for the currently selected service the Secondary indicator LED will light up. You use the
remote control to select secondary services, see page 12 for details.
Display says ‘Memory Reset Presets Lost’
This may occur if the unit has been switched off for an extended period of time (longer than two
weeks). Use the Autotune feature as described on page 8 to refresh your stored services if necessary.
You can then re-enter your presets using the remote control, as described on page 14.
Display has gone blank
This may occur if a broadcaster changes the label of a service or removes a label whilst you are
listening to it. As the display is constantly updated it therefore may go blank. Follow the Autotune
procedure, on page 8, to restore all available services to your unit.
I’ve lost my remote control
If you lose your remote control you can still use your DRX-601ESM but you will not be able to access
your preset stations, switch between primary or secondary services or use DRC or mute facilities.
Contact VideoLogic Support to obtain a replacement remote control, see page 19 for details.
