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FREQUENTLY ASKED QUESTIONS
DEAR VENTA AIRWASHER CUSTOMER:
We thank you for the condence you have placed in the Venta
Airwasher. We are convinced that you will appreciate your Venta
Airwasher‘s trouble-free operation, its ease of cleaning and sturdy,
simple technology. The following questions and answers will help you
to fully understand the unique Venta Airwasher technology.
HOW DOES THE VENTA AIRWASHER HUMIDIFY?
The Venta Airwasher operates by the process of cold evaporation; you
will not see any white residue, vapors or mists. The disc stack rotates
in the water creating a surface area of over 4,2 m² (LW 45). When dry
air meets the surface area of the disk stack, the water evaporates and
is sent out into the room. By using the cold evaporation process, any
excess humidity can be virtually ruled out.
HOW DOES THE VENTA AIRWASHER PURIFY?
Airborne particles, such as dust, pollen, and smoke are drawn in and
passed over the rotating disk stack. The particles adhere to the wet disc
stack and are pulled down into the water. Water evaporates; dirt and
dust do not evaporate. The collected particles remain on the bottom of
the lower housing and can be rinsed/wiped out every 10-14 days.
CAN PARTICLES OR EVEN HYGIENE ADDITIVE COMPOUNDS ENTER THE
ROOM AIR WITH THE AIRWASHER SYSTEM?
The Airwasher uses the well-known, highly eective principle of cold
evaporation. Cold evaporation technology prevents particles or aerosols
from being released into room air. As proof of this statement, the TÜV
Nord was requested to carry out tests. The TÜV Nord conrmed in these
tests that no aerosols capable of entering the lungs were released into the
room air, regardless of whether or not the Hygiene Additive was used.
WHEN IS THE BEST TIME TO RUN THE VENTA AIRWASHER?
That depends on individual needs. Because the Venta Airwasher is very
energy ecient, operating costs are very low even when used all the
time. For consistent results, it should be run continuously.
WHAT LEVEL OF HUMIDITY CAN BE EXPECTED AND HOW OFTEN
SHOULD THE LOWER HOUSING BE FILLED?
Under ideal conditions, a humidity level of 40-55% can be expected.
Some factors eecting humidity level are: heating/cooling, home insula-
tion, layout of the home, air circulation and amount of water in the
appliance. For severely dry areas or during the rst days of use, you may
notice the water evaporates more quickly and/or a lower humidity level
will be reached. The water level of the lower housing should be checked
and topped o daily.
WHERE IS THE BEST PLACE FOR THE VENTA AIRWASHER?
If possible the Venta Airwasher should be placed in the center of the
room, or along a wall away from windows and a heat source. When
using your Venta Airwasher for multiple rooms (larger model Venta
Airwashers) it should be placed centrally between rooms. Allow 0,5m
above and on either side of the Venta Airwasher to allow air circulation.
WILL OPEN OUTSIDE DOORS AND WINDOWS AFFECT THE EFFICIENCY
OF THE VENTA AIRWASHER?
The appliance works best in closed rooms to maintain a consistent level
of humidity – just as windows and outside doors are closed when the air
conditioning is running! Doors between rooms may be left open to allow
for air circulation.
IS IT NECESSARY TO USE THE VENTA HYGIENE ADDITIVE?
The Hygiene Additive helps prevent mineral deposits from becoming
hard and dicult to remove – any sediment can be easily rinsed out. In
addition, the water treatment additive helps improve the eciency of the
Venta Airwasher by allowing the water to sheet on the disc stack instead
of “beading” up – allowing maximum use of every square inch of the
disk stack. The Hygiene Additive also helps prevent odors and improves
the performance of the Venta Airwasher. Not suitable for Airwasher and
Purier models with Hygiene Disc.
WHAT HAPPENS IF THE WATER EVAPORATES AND THE APPLIANCE
CONTINUES TO RUN?
First and foremost, the Venta Airwasher is only humidifying and purifying
when water is in the appliance. However, the Venta Hygiene Additive
holds dirt and dust particles down on the bottom of the lower housing.
LW 14/24/44: The motor will continue to run without water and will not
be damaged. The LW 15/ 25/45 will shut o automatically as soon as
there is insucient water in the lower housing.
SHOULD MORE HYGIENE ADDITIVE BE ADDED WHEN THE APPLIANCE
HAS RUN DRY?
No, because the ingredients of the hygiene additive do not evaporate.
Simply add fresh water to reactivate the hygiene additive. One dose will
help keep the Venta Airwasher from scaling up with mineral deposits for
10-14 days.
WHAT HAPPENS WHEN THE VENTA AIRWASHER HAS NOT BEEN RUN
FOR AN EXTENDED PERIOD OF TIME?
Simply give the appliance a general cleaning with the Venta Cleaner
before using the Venta Airwasher again. Tip: Use of the Venta Cleaner
is recommended before storing the appliance for an extended period of
time to remove any mineral deposits that can harden over time.
WHAT IS THE BEST WAY TO CLEAN THE VENTA AIRWASHER?
Every 10-14 days the lower housing should be rinsed/wiped out with a
damp sponge. The disc stack should be rinsed o and/or brushed o
with a soft brush or sponge. Periodically, the Venta Cleaner can be used
for a thorough cleaning. At all times care should be taken to keep water
away from the motor. Suitable for all Venta Airwashers and Venta Purier
LPH60 WiFi. Please see user manual for more information.
WHICH VENTA AIRWASHER IS RIGHT FOR ME?
Measure your room (length × width) and choose the corresponding
Venta Airwasher (see technical data on brochure). For factors such as
vaulted ceilings, rooms with replaces, desert conditions, higher heating
temperatures, musical instruments, exotic plants or pets, we suggest
going up one size to maintain ideal conditions.
THE VENTA HYGIENE ADDITIVE:
Designed to maintain conditions to improve the evaporation process.
One bottle of 500 ml is sucient for approximately ve months. Recom-
mended usage: every 10 - 14 days. Not suitable for Airwasher and
Purier models with Hygiene Disc.
THE VENTA CLEANER:
Designed to thoroughly clean the disc stack of your Venta Airwasher.
Each bottle contains 250 ml and is sucient for one cleaning. Recom-
mended usage: once every six months. Suitable for all Venta Airwashers
and Venta Purier LPH60 WiFi.
WHERE CAN I PURCHASE MORE VENTA HYGIENE ADDITIVE AND OTHER
VENTA PRODUCTS?
Venta products are available through participating retailers or directly
from Venta Airwasher.
Venta-Luftwäscher GmbH
Weltestraße 5, D-88250 Weingarten
Phone: +49 (0) 751 50 08 - 88, Fax: +49 (0) 751 50 08 - 20
E-Mail: info@venta-luftwaescher.de
MY VENTA AIRWASHER APPEARS TO NOT BE HUMIDIFYING MY ROOM
AS DESIRED?
Our goal is to achieve 100% customer satisfaction. Initial product per-
formance is largely based on room size and the overall humidity level
of the contents within a room. Dry furnishings (textiles, leather, wood,
books, etc.) will require a longer period of time to absorb moisture until
their humidity level is increased to a satisfactory level. Therefore, we
highly recommend that you take this into consideration when evaluat-
ing the performance of your product. Dry rooms can take up to one
week of continuous adding of humidity to achieve an optimal humidity
level. Important is that you are adding water to your unit regularly. In
the event that you are dissatised with the performance of your prod-
uct, please call us.
RAUMLUFTEXPERTEN SEIT 1981
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