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User Manual
POS TOuch 15 II WIde
YOUR VECTRON DEALER:
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USER MANUAL
POS TOuch 15 II WIde
Contents
1. Notes.................................................................................................... 9
 
 
 
2. Terms,signsandsignals................................................................ 11
 
 
 
 
 
3. Notesonsafety...............................................................................13
4. Devicedescription..........................................................................15
 
 
 
 
 
 
 
 
 
 
 
5. Technicaldata..................................................................................23
 
 
 
 5
6. Start-up............................................................................................. 27
 
 
 
 
 
7. Operation.......................................................................................... 30
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
6
USER MANUAL
POS TOuch 15 II WIde
8. Serviceandmaintenance.............................................................. 44
 
 
9. Errors,possiblereasonsandtroubleshooting......................... 45
10. Shutdown.......................................................................................... 48
11. Disposal............................................................................................ 49
12. Glossary............................................................................................ 50
13. Icons................................................................................................... 51
14. EUDeclarationofConformity....................................................... 56
15. Accessories....................................................................................... 57
 
 
 
 
 
 
 
 
 
 
 7
16. OtherVectronproducts................................................................. 63
 
 
 
 
 
 
 
 
 
 
 
 
8
USER MANUAL
POS TOuch 15 II WIde

1.Notes





1.1.Targetgroupofthisusermanual

1.2.Dealersupport




1.3.Scopeofdelivery
Vectron POS Touch 15 II Wide Stand S400 (10300001 - variant 1)
Standard shipment 









10
USER MANUAL
POS TOuch 15 II WIde
Vectron POS Touch 15 II Wide Stand S400 (10300001 - variant 1)
Optional accessories 

Vectron POS Touch 15 II Wide (10300001 - variant 2)
Standard shipment 









Optional accessories 

 11
2.Terms, signs and signals
2.1.Safety-relatedinformation


2.1.1. Warning
ASIGNAL WORD
aType and source of danger

A
2.1.2. Warning symbol
Warning
symbol
Meaning
AA
a
q
s
12
USER MANUAL
POS TOuch 15 II WIde
2.1.3. Signal words
Signal word Meaning
ADANGER 

AWARNING 

ACAUTION 

ANOTICE 

2.2.Notes
i

 13
3.Notes on safety
ADANGER
Deadly shock caused by damaged POS system components
A
A
ACAUTION
Pinching of fingers when aligning the screen

A
A
Danger of tripping and damaging device caused by device cables lying
unprotected in the room.
A
Battery warning

A

A
ANOTICE
Damage of POS system components caused by excessively high
voltages or currents
A

A
Function of RJ11 port
A

14
USER MANUAL
POS TOuch 15 II WIde
ANOTICE
Malfunctions caused by faulty programming
A
A
A

Damage of touch screen caused by unsuitable objects
A
Burn-in effect through static image content

A
A

Aggressive cleansers can damage the housing surface.
A
A


Damage to POS system components when transporting in unsuitable
packing
A
 15
4.Device description
4.1.Intendeduse
X

X

X

X

X

X

16
USER MANUAL
POS TOuch 15 II WIde
4.2.POSsystem
4.2.1. Front view
3
2
1
4
5
6

Pos.
Designation Description
 
 
 
 
 
 
 17
4.2.2. Rear view
1
4
5
3
2

Pos.
Designation Description




 

 

 
 
18
USER MANUAL
POS TOuch 15 II WIde
4.2.3. Ports and connections
321 4 5 6 7 8 9 10 11 12

Pos.
Designation Description




 
 
 
 
 
 
 

  
 


  
 
4.2.4. Dimensions (in mm and inch)
250
(9.8")
396
(15.6")
250
(9.8") 263
(10.4")
374
(14.7")
331
(13.0")
396
(15.6")

396
(15.6")
75
(3.0")
52
(2.1")
245
(9.7")
48
(1.9")
75
(3.0")

20
USER MANUAL
POS TOuch 15 II WIde
4.3.PowersuppliesandMainscable
4.3.1. Power supply Vectron PS60
4
2
1
3

Pos.
Designation Description
 

 

 

 21
4.3.2. Power supply Vectron PS61
4
2
1
3

Pos.
Designation Description
 

 

 

22
USER MANUAL
POS TOuch 15 II WIde
4.3.3. Mains cable
2
1

Pos.
Designation Description
 
 

4.4.VectronPOSsoftware




 23
5.Technical data
5.1.POSTouch15IIWidePOSsystem
Technical data of the Vectron POS Touch 15 II Wide POS system
Display diagonal 
Display type 
Display lighting 
Display size (active) 
Display resolution 
Colours 
Input 
Processor 
Main memory 
Mass storage 
Network 
USB ports 
Serial ports 
Cash drawer ports 
Audio connection 
Mounting of external
devices


SD-card slot 
SIM-card slot 
Loudspeaker 
Power supply 

Buffer battery 
Power consumption 

24
USER MANUAL
POS TOuch 15 II WIde
Technical data of the Vectron POS Touch 15 II Wide POS system

Temperature 

Dimensions (W x H x D) 



Weight 

Certified ce
5.2.PowersupplyVectronPS60/PS61
Technical data of the power supply Vectron PS60 / PS61
Input voltage 
Output voltage 
Output current 
Output power 
Power consumption 
No-load loss 
Temperature 

Air humidity 
Dimensions (W x H x D) 
Weight 
Certified 
 25
5.3.VectronPOSsoftware
Technical data of the Vectron POS software
PLUs 
Departments 
Operator 
GC/Customer memory 
Cash registers per
network

Printers per network 
Graphic user interface 


myVectron 


Specific features 












26
USER MANUAL
POS TOuch 15 II WIde
Technical data of the Vectron POS software
*





 27
6.Start-up
i


6.1.SettingupthePOSTouch15IIWide
6.1.1. Selecting the set-up site for the POS Touch 15 II Wide
X

X
X

X
X

X
X
X

28
USER MANUAL
POS TOuch 15 II WIde
6.1.2. Connecting the POS Touch 15 II Wide to the power supply
ACAUTION
Danger of tripping and damaging device caused by device cables lying
unprotected in the room.
A
A
ANOTICE
Damage of POS system components caused by excessively high
voltages or currents
A

A
X
6.1.3. Connecting devices to the POS Touch 15 II Wide
i

 
6.2.Aligningthescreen
ACAUTION
Pinching of fingers when aligning the screen

A
ANOTICE
Damage of housing by exceeding the inclination.
A
X

30
USER MANUAL
POS TOuch 15 II WIde
7. Operation
i

7.1. SwitchingthePOSTouch15IIWideonandoff
7.1.1. Switching on the POS Touch 15 II Wide


X

7.1.2. Switching off the POS Touch 15 II Wide
X
 31
7.1.3. POS Touch 15 II Wide Restart
X
X
X
7.2. Userinterface
i








ANOTICE
Damage of touch screen caused by unsuitable objects.
A
32
USER MANUAL
POS TOuch 15 II WIde
7.2.1. Registration surface
10
11121315 1416
2423 1
2
3
4
5
6
7
8
9
19
17
18
20
21
22

Pos.
Designation Description
 
 
 
 

 
 
 
 
 
  
 


  
 33
Pos.
Designation Description
  
  
  

  
  
 


  
  
  
  
  
  

34
USER MANUAL
POS TOuch 15 II WIde
7.2.2. Payment user interface
346
75 2 1
89
10 1511 141312

Pos.
Designation Description
 
 
 
 
 
 
 
 
 

 


 35
Pos.
Designation Description
  

  
  
  
  
36
USER MANUAL
POS TOuch 15 II WIde
7.3. LoginandoutatthePOSTouch15IIWide




7.3.1. Login via operator button
ANOTICE
Damage of touch screen caused by unsuitable objects.
A
X
X
X
X

Log out
X

7.3.2. Login via operator key


 37
i



X
X
X

Logout
X
7.4. Workingwithguestchecks(GC)

7.4.1. Open GC

i



X
X

X
38
USER MANUAL
POS TOuch 15 II WIde

X
7.4.2. Booking PLUs to a GC
X

X
X
X

X


7.4.3. Close GC
i



X

X
 
7.4.4. Finalizing a GC





7.4.4.1. Cash payment

X

X

X

X
i

X

40
USER MANUAL
POS TOuch 15 II WIde
7.4.4.2. Other media
X

X

X
7.4.5. Separate invoicing of groups or single persons
i


X

X
X
X

X

X
 41
7.4.6. Splitting single PLUs to another guest check
i


X

X
X
X


X

X

7.4.7. Moving all PLUs to another GC
i


X

X
X
X
42
USER MANUAL
POS TOuch 15 II WIde

7.4.8. Transferring GCs to another operator


7.5. Workingwithholdbuffers







7.6. Workingwithreports




7.7. Correctionorvoidlastentry

 43
7.8. Printdataserver








44
USER MANUAL
POS TOuch 15 II WIde
8.Service and maintenance
8.1.Cleaning
ADANGER
Deadly shock caused by liquid entry.
A
A

ACAUTION
Aggressive cleansers can damage the housing surface.
A

A

8.2.Contactingthecustomerservice



ADANGER
Deadly shock caused by improper repairs.
A
A
 45
9.Errors, possible reasons and
troubleshooting
Errors Possible reasons Troubleshooting



















 

 

























 

46
USER MANUAL
POS TOuch 15 II WIde
Errors Possible reasons Troubleshooting


















 





 


























 









 47
Errors Possible reasons Troubleshooting





 
 











48
USER MANUAL
POS TOuch 15 II WIde
10.Shutdown

X

X
X
X

 
11.Disposal
Directive 2012/19/EU (WEEE)













WEEE reg. no. DE 91733199
50
USER MANUAL
POS TOuch 15 II WIde
12.Glossary


Term Definition
Booking memory 
Button 

Flash memory 

GC server 

Icon 


LCD 
Media finalization 

Payment interface 

POS 
Registration surface 

Thin Film Transistor 
Touchscreen 

User interface 

X-report 

Z-report 

 51
13.Icons






No. Icon Meaning







No. Icon Meaning


 
 
 
 
 
52
USER MANUAL
POS TOuch 15 II WIde
No. Icon Meaning
 
 
 
 
 
 
 
 
 
 
 
No. Icon Meaning
 
 
 
 
 
 
 
 
 
 
 
 53
No. Icon Meaning
 
 
 
 
 
 

 
 
 
 
 
No. Icon Meaning
 
 
 
 
 
 
 
 
 
 
 
54
USER MANUAL
POS TOuch 15 II WIde
No. Icon Meaning
 
 
 
 
 
 
 
 
 
 
 
No. Icon Meaning
 
 
 
 
 
 
 
 
 
 
 
 55
No. Icon Meaning
 
 
 
 
 
 
 
 
 
 
 
No. Icon Meaning
 
 
 
 
 
 
56
USER MANUAL
POS TOuch 15 II WIde
14.EU Declaration of Conformity
 


 
 Vectron POS Touch 15 II Wide






Directive Standards
2014/30/EC
Directive on electroma-
gnetic compatibility


2014/35/EC
Low Voltage Directive

2011/65/EU
Restriction of the use
of certain hazardous
substances (RoHS)



Board of Management 
Board of Management
 57
15.Accessories






15.1. Operatorlocksystems


15.1.1. Lock L10 POS Touch 15 II Wide

58
USER MANUAL
POS TOuch 15 II WIde
15.1.2. Lock L21 POS Touch 15 II Wide

15.1.3. Lock L30 POS Touch 15 II Wide

 
15.2. Customerdisplays


15.2.1. Customer display Vectron C56





60
USER MANUAL
POS TOuch 15 II WIde
15.2.2. Customer display Vectron C75





 61
15.2.3. Customer display Vectron C100












62
USER MANUAL
POS TOuch 15 II WIde
15.3. ExtensioncableVectronPS60



15.4. StylusVectronPCT



 63
16.Other Vectron products





16.1. StationaryVectronPOSsystems






64
USER MANUAL
POS TOuch 15 II WIde
16.1.1. Vectron POS Touch 14 Wide



 65
16.1.2. Vectron POS Touch 15 II



66
USER MANUAL
POS TOuch 15 II WIde
16.1.3. Vectron POS Touch 12 II



 67
16.2. MobileVectronPOSsystems
16.2.1. Vectron POS MobilePro III









68
USER MANUAL
POS TOuch 15 II WIde
16.3. Software
16.3.1. Vectron Mobile App




 
16.3.2. Vectron Commander












16.3.3. Vectron Journal Tool







69

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