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Vectron POS Touch 12 Handleiding

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VECTRON SYSTEMS
POS Touch 12
POS Touch 12 II PCT
User manual
3
© 2017 by Vectron Systems AG
Vectron Systems AG
Willy-Brandt-Weg 41
www.vectron-systems.com
Vectron
Leading in POS Technology
Your Vectron dealer
Stamp
Date: 2017-02-03
Subject to error and technical modification
Manufacturer
48155 Muenster, Germany
5
Contents
1. Important information ......................................................... 9
1.1. Target group of this user manual ............................................... 9
1.2. Dealer support .............................................................................. 9
1.3. Scope of delivery ........................................................................ 10
2. Terms, signs and signals ...................................................11
2.1. Safety-related information ........................................................ 11
2.1.1. Warnings ...................................................................................... 11
2.1.2. Warning symbol .......................................................................... 11
2.1.3. Signal words ................................................................................ 12
2.2. Notes ............................................................................................12
3. Notes on safety .................................................................. 13
4. Device description .............................................................15
4.1. Intended use ................................................................................15
4.2. POS Touch 12 POS system ........................................................ 16
4.2.1. Front view .................................................................................... 16
4.2.2. Rear view ..................................................................................... 17
4.2.3. Ports and interfaces................................................................... 18
4.2.4. Dimensions incl. foot S420 (in mm and inch) ......................... 19
4.2.5. Dimensions incl. foot S500 (in mm and inch) .........................20
4.2.6. Dimensions incl. wall mount (in mm and inch)........................ 21
4.3. Power supply PS60 ....................................................................22
4.4. Power supply PS61 .....................................................................23
4.5. Mains cable .................................................................................. 24
4.6. Vectron POS software ................................................................ 24
5. Technical data ....................................................................25
5.1. POS Touch 12 POS system ........................................................ 25
5.2. POS Touch 12 II PCT POS system ............................................. 26
5.3. Power supply Vectron PS60 or PS 61......................................28
5.4. Vectron POS software (POS Touch 12)....................................29
5.5. Vectron POS software (POS Touch 12 II PCT) ........................ 29
6. Starting ...............................................................................31
6
POS TOUCH 12
POS TOUCH 12 II PCT
6.1. POS Touch 12 set up .................................................................. 31
6.1.1. Selecting the setup site for POS Touch 12 ............................. 31
6.1.2. Connecting the POS Touch 12 to the power supply ............... 32
6.1.3. Connecting devices to the POS Touch 12 ............................... 32
6.2. Aligning the screen ....................................................................33
7. Operation ............................................................................34
7.1. Switching on and off the POS Touch 12 ..................................34
7.1.1. Switching on the POS Touch 12 ................................................ 34
7.1.2. Switching off the POS Touch 12 ...............................................35
7.1.3. POS Touch 12 reboot .................................................................35
7.2. User interface .............................................................................36
7.2.1. Registration surface................................................................... 37
7.2.2. Payment interface ......................................................................39
7.3. Sign in/out at POS Touch 12 ..................................................... 40
7.3.1. Sign in via operator button .......................................................40
7.3.2. Sign in via operator key ............................................................. 41
7.4. Working with guest checks (GC) ...............................................42
7.4.1. Opening a guest check ...............................................................42
7.4.2. Booking PLUs to a GC ................................................................. 43
7.4.3. Closing a GC ................................................................................ 43
7.4.4. Finalizing a GC ............................................................................44
7.4.5. Separate invoicing of groups or single persons ..................... 45
7.4.6. Splitting single PLUs to another guest check .........................46
7.4.7. Moving all PLUs to another guest check ................................. 47
7.4.8. Transferring a GC to another operator .................................... 47
7.5. Working with hold buffers .........................................................48
7.6. Working with reports .................................................................48
7.7. Correction or void last entry ....................................................48
7.8. Print data server ........................................................................ 49
8. Service and maintenance ..................................................50
8.1. Cleaning .......................................................................................50
8.2. Contacting the customer service ............................................. 51
9. Errors, possible reasons and troubleshooting ................52
10. Shutdown ............................................................................55
11. Disposal ..............................................................................56
7
12. Glossary .............................................................................. 57
13. Icons ....................................................................................59
14. EU Declaration of Conformity ...........................................64
15. Accessories ........................................................................65
15.1. Operator lock systems ............................................................... 65
15.1.1. Operator lock L10 T15/T12 ......................................................65
15.1.2. Operator lock L21 T15/T12 ......................................................66
15.1.3. Operator lock L30 T15/T12 ......................................................66
15.1.4. Operator lock Vectron L10 ........................................................ 67
15.1.5. Operator lock Vectron L21 ...................................................... 67
15.1.6. Operator lock Vectron L30 ....................................................... 67
15.2. Customer displays ......................................................................68
15.2.1. Customer display Vectron C56 ................................................. 68
15.2.2. Customer display Vectron C75 .................................................69
15.2.3. Customer display Vectron C100 ............................................... 70
15.3. Extension cable Vectron PS60 ................................................. 71
15.4. Stylus ........................................................................................... 71
15.4.1. Vectron stylus ............................................................................. 71
15.4.2. Multifunction stylus ...................................................................72
15.4.3. Touchpen Vectron PCT ..............................................................72
16. Other Vectron products ....................................................73
16.1. Stationary Vectron POS systems .............................................73
16.1.1. Vectron POS Touch 15, POS Touch 15 PCT,
POS Touch 15 II PCT .................................................................. 74
16.1.2. Vectron POS Vario II ..................................................................75
16.1.3. Vectron POS Mini II .................................................................... 76
16.2. Mobile Vectron POS systems ....................................................77
16.2.1. Vectron POS MobilePro III ......................................................... 77
16.3. Software ...................................................................................... 78
16.3.1. Vectron Mobile App .................................................................... 78
16.3.2. Vectron Commander .................................................................. 79
16.3.3. Vectron Journal Tool .................................................................80
16.3.4. Vectron POS PC ..........................................................................80
16.4. bonVito .........................................................................................80
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1. Important information
This user manual is part of the
• POS Touch 12
or
• POS Touch 12 II PCT,
hereinafter called POS Touch 12.
Please read the whole document and in particular the chapter "Notes
on safety" before working with the product. Keep the document so
that it is available for all users at any time. Always enclose the re-
quired documents when forwarding the product to others.
1.1. Target group of this user manual
End users of the POS Touch 12.
1.2. Dealer support
Your specialist retailer has programmed the POS Touch 12
for you and is your contact partner for questions concerning
the programming. If necessary, he will be glad to support you
during initial start-up and will train you in using your POS
system.
10
POS TOUCH 12
POS TOUCH 12 II PCT
1.3. Scope of delivery
Vectron POS
Touch 12
(with foot
S400)
Vectron POS
Touch 12
(with foot
S500)
Vectron POS
Touch 12
(with wall
mount)
Standard ship-
ment
Vec tron POS
Touch 12 POS
system incl.
foot S400
Vec tron POS
Touch 12 POS
system incl.
foot S500
Vec tron POS
Touch 12 POS
system incl.
wall mount
Housing Touch
12 port cover
foot
Housing Touch
12 port cover
foot
Housing Touch
12 port cover
wall mount
Power supply
Vectron PS60
Power supply
Vectron PS61
Power supply
Vectron PS61
Operator lock Vectron L10 with four operator
keys
Two covers each for the SD-card- and SIM-
card slot
Power cord
Vectron POS software with licence
Notes on safety and installation
Dispatch box
Optional
accessories
Operator lock Vectron L21, Vectron L30
Customer display Vectron C56, Vectron C75,
Vectron C100
11
2. Terms, signs and signals
2.1. Safety-related information
These instructions contain introductory safety information
and specific warnings for your POS Touch 12 system .
2.1.1. Warnings
ASIGNAL WORD
aType and source of danger. Consequence of
non-compliance
XAverting of a danger
2.1.2. Warning symbol
Warning sym-
bol Meaning
AAWarning symbols for instructions warning of
injuries.
aGeneral warning symbol.
qWarning symbol for hazards due to
crushing.
sWarning symbol for hazards due to electric
shock.
12
POS TOUCH 12
POS TOUCH 12 II PCT
2.1.3. Signal words
ADANGER
The signal word „DANGER“ indicates a danger with high risk,
which will result in death or severe injury if it is not avoided.
AWARNING
The signal word „WARNING“ indicates a danger with medium
risk, which could result in death or severe injury if it is not
avoided.
ACAUTION
The signal word „CAUTION“ indicates a danger with low risk,
which could result in minor injuries if it is not avoided.
NOTICE
The signal word „NOTICE“ indicates a danger which could
result in material damage if it is not avoided.
2.2. Notes
iThis sign refers to information that can be
helpful when operating your POS Touch 12.
… 12 …

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