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Vectron POS MobileTouch Handleiding

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Vectron POS MobileTouch
VECTRON SYSTEMS
User manual
3
© 2011 to 2012 by Vectron Systems AG
Vectron Systems AG
Willy-Brandt-Weg 41
www.vectron.de
Vectron
Leading in POS Technology
Your Vectron dealer
Stamp
Date: 24.04.2012
Subject to error and technical modification
Manufacturer
48155 Muenster, Germany
5
Contents
1. Terms, signs and symbols .................................................11
1.1. Notes on safety............................................................................... 11
1.1.1. Signal words ....................................................................................12
1.1.2. Word message ................................................................................. 13
1.1.3. Safety symbols ............................................................................... 14
1.2. References to information ............................................................ 14
2. General notes on safety ....................................................15
3. About this manual .............................................................. 18
3.1. Target group ...................................................................................18
3.2. Purpose............................................................................................ 18
3.3. Dealer support ................................................................................ 18
3.4. Explanatory notes on content ...................................................... 19
4. Specification ......................................................................21
4.1. MobileTouch POS system ..............................................................22
4.2. Vectron POS software ...................................................................24
4.3. MobileTouch charging station.......................................................25
4.4. Use as directed ............................................................................... 26
4.5. Technical data ................................................................................. 28
4.5.1. MobileTouch POS system ..............................................................28
4.5.2. Battery B50.....................................................................................29
4.5.3. MobileTouch charging station.......................................................30
4.5.4. Power supply EA10301 .................................................................30
4.5.5. Vectron POS software ................................................................... 31
5. Device description .............................................................32
5.1. Shipment .........................................................................................32
5.2. Device description ..........................................................................33
5.2.1. MobileTouch POS system front view ............................................ 34
5.2.2. MobileTouch POS system rear view .............................................36
5.2.3. MobileTouch POS system detailed view ......................................38
5.2.4. Battery B50.....................................................................................40
5.2.5. MobileTouch charging station top view ....................................... 42
5.2.6. MobileTouch charging station bottom view ................................44
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VECTRON POS MOBILETOUCH
5.2.7. Power pack EA10301 ..................................................................... 46
5.2.8. Power cord ......................................................................................48
5.3. Dimensions ...................................................................................... 50
6. Starting ...............................................................................52
6.1. MobileTouchet up of 53 charging station ...................................53
6.1.1. Selecting the setup site for the MobileTouch charging station 53
6.1.2. Connecting the MobileTouch charging station to the voltage
supply ..............................................................................................54
6.2. Inserting and charging B50 batteries .........................................56
6.2.1. Inserting and charging B50 batteries in the MobileTouch
charging station .............................................................................56
6.2.2. Inserting a battery B50 to the MobileTouch POS system ......... 59
6.2.3. MobileTouchnserting the 62 POS system to the charging
station and charging a battery B50 .............................................62
6.3. Installing a wireless network ........................................................ 64
6.4. Installing Bluetooth .......................................................................66
6.5. Attaching the wrist strap at the MobileTouch POS system ......66
6.6. Attaching the safety strap at the MobileTouch POS system .... 69
6.7. Attaching the leather holster ....................................................... 71
6.8. Fastening the belt ..........................................................................72
6.9. Attaching the safety strap at the leather holster ......................73
7. Operation ............................................................................ 75
7.1. MobileToucholding the 75 POS system .......................................75
7.2. Transporting the MobileTouch POS system ................................ 76
7.2.1. Transporting the MobileTouch POS system with the wrist
strap ................................................................................................. 77
7.2.2. MobileTouchransporting the 78 POS system in the leather
holster..............................................................................................78
7.3. Switching on the MobileTouch POS system and switching it
to quiescent condition ...................................................................79
7.3.1. Switching on the MobileTouch POS system ................................79
7.3.2. Switching the MobileTouch POS system to quiescent
condition ..........................................................................................80
7.4. Charging the battery B50 .............................................................81
7.5. Exchanging the battery ................................................................. 82
7
7.6. Entering data to the MobileTouch POS system ..........................87
7.7. Sign in and out at the MobileTouch POS system ........................ 90
7.7.1. Sign in at the MobileTouch POS system ......................................90
7.7.2. Sign out at the MobileTouch POS system .................................... 91
7.8. Working with guest checks ...........................................................92
7.8.1. Opening a GC .................................................................................. 92
7.8.2. Booking PLUs to a guest check ....................................................93
7.8.3. Closing a GC .................................................................................... 93
7.8.4. Finalizing a GC ................................................................................94
7.8.5. Splitting PLUs of a guest check to invoice .................................95
7.8.6. Splitting single PLUs of a guest check to another guest
check ................................................................................................ 96
7.8.7. Moving all PLUs of one guest check to another guest check ... 97
7.8.8. Transferring a guest check to another operator .......................97
7.9. Working with reports .....................................................................98
7.10. Void and Correction .......................................................................99
7.11. Using a wireless network for data transfer ................................99
7.12. Restarting the MobileTouch POS system ..................................100
8. Shut down .........................................................................101
8.1. Shut down of MobileTouch POS system .....................................101
8.2. Shut down of MobileTouch charging station .............................105
9. Errors, possible reasons and troubleshooting ..............107
9.1. MobileTouch POS system ............................................................107
9.2. MobileTouch charging station.....................................................113
10. Service and maintenance ................................................117
10.1. Cleaning .........................................................................................117
10.2. Cleaning housing and display .....................................................118
10.2.1. Cleaning the contacts .................................................................. 118
10.3. Maintenance .................................................................................. 118
10.4. Contacting the customer service ............................................... 118
11. Disposal ............................................................................119
12. Glossary ............................................................................120
13. Icons ..................................................................................122
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VECTRON POS MOBILETOUCH
14. EC Declaration of conformity ..........................................131
15. Accessories ......................................................................132
15.1. Battery B50...................................................................................132
15.2. MobileTouch charging station with power pack EA10301 ......133
15.3. Vectron Touch pen .......................................................................134
15.4. Multifunction Touch pen ..............................................................134
15.5. Leather holster .............................................................................135
15.6. Belt .................................................................................................136
15.7. Safety strap ..................................................................................136
15.8. WLAN Access Point Professional ...............................................137
15.9. Network print licence for Wireless LAN ....................................137
15.10. Printer Bixolon SPP-R200 ...........................................................138
16. Other Vectron products ..................................................139
16.1. Stationary POS systems ..............................................................139
16.1.1. Vectron POS ColorTouch .............................................................140
16.1.2. Vectron POS Mini .........................................................................141
16.1.3. Vectron POS Modular ..................................................................142
16.1.4. Vectron POS SteelTouch II ..........................................................143
16.1.5. Vectron POS SteelTouch Light ...................................................144
16.1.6. Vectron POS SteelTouch PC ........................................................145
16.1.7. Vectron POS Vario II ....................................................................146
16.2. Hybrid and mobile POS systems.................................................147
16.2.1. Vectron POS MobilePad ...............................................................147
16.2.2. Vectron POS MobilePro ...............................................................148
16.2.3. Vectron POS MobileXL ................................................................. 149
16.3. Software ........................................................................................150
16.3.1. Vectron Commander ....................................................................150
16.3.2. Vectron POS software .................................................................151
16.3.3. Vectron POS PC ............................................................................151
16.4. bonVito ..........................................................................................151
11
EN
1. Terms, signs and symbols
This chapter informs you about the terms, signs and symbols that
are used in this manual.
1.1. Notes on safety
This user manual contains safety notes, which indicate
hazards when operating the Vectron POS MobileTouch, in
the following referred to as MobileTouch.
Each safety note consists of three elements, the signal
word (1), the word message (2) and the safety symbol (3).
1
3
2
Fig. 1: Example for a safety note
12
VECTRON POS MOBILETOUCH
1.1.1. Signal words
Signal words inform you about the risk of danger. The risk
contains information on how serious injuries are and how
probable it is that an injury will occur.
A DANGER
The signal word “DANGER” indicates a danger with high
risk, which will result in death or severe injury if it is not
avoided.
A WARNING
The signal word “WARNING” indicates a danger with me-
dium risk, which could result in death or severe injury if it
is not avoided.
A CAUTION
The signal word “CAUTION” indicates a danger with low
risk, which could result in minor injuries if it is not avoided.
NOTICE
The signal word “NOTICE” indicates a danger, which could
result in material damage if it is not avoided.
13
EN
1.1.2. Word message
Information of the word message for personal injury ap-
pear in the same order in every safety note.
Risk of electric shock
•
High voltage at the power supply
X
Do not open power supplies
You will die or suffer from burns
X
Only use undamaged power supplies
The word message contains the following information:
• You are told what is dangerous.
• You are told what endangers you and where the danger
is located.
• You are told what you must not do.
• You are informed about the consequences when ignor-
ing the safety note.
• You are told what you have to do to avoid the hazard.
Information of the word message for material damage ap-
pear in the same order in every safety note.
Caustic cleaners can damage the surfaces
X
Do not use caustic cleaners
X
Only use mild cleaners or water for cleaning
The word message contains the following information:
• You are told what causes the material damage.
• You are told what you must not do.
• You are told what you have to do to avoid material dam-
age.
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VECTRON POS MOBILETOUCH
1.1.3. Safety symbols
Each safety note contains a safety symbol, which marks
the hazard graphically. If no special safety symbol is avail-
able, the general safety symbol is used.
Safety symbols have the following meaning:
Symbol Meaning
A A
General safety symbols for signal word
panels, warning of personal injuries.
a
General safety symbol for hazards for
which no special safety symbol is avail-
able.
s
Special safety symbol for hazards
through electric current.
t
Special safety symbol for hazards
through high temperature.
1.2. References to information
This user manual contains information that refer to helpful
information concerning the handling of MobileTouch.
The information signal has the following meaning:
i
The information signal indicates refer-
ences to information that can be helpful
when operating the MobileTouch.
15
EN
2. General notes on safety
This chapter informs you about hazards that exist when operating
the MobileTouch.
Observe the following notes on safety by all means:
A DANGER
s
Risk of electric shock
•
High voltage at cable and power supply
X
Do not open power supplies
You will die or suffer from burns
X
Only use undamaged cables and power
supplies
X
Only use cables and power supplies in
original condition
X
Do not use liquids next to cable and
power supply
A DANGER
t
Danger through high temperatures
•
B50 batteries can catch fire
X
Do not expose B50 batteries to fire and
high temperatures
X
Do not open, drop, throw and modify B50
batteries
You will suffer from cauterization or burns
X
Charge B50 batteries at cell temperature
of 0 to 45 °C and air humidity of 45 to 85
percent
X
Discharge B50 batteries at cell
temperature of -20 to 60 °C and air
humidity of 45 to 85 percent
X
Store B50 batteries at room temperature
between -20 and 35 °C and air humidity
of 45 to 85 percent
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VECTRON POS MOBILETOUCH
A CAUTION
s
Risk of electric shock
•
Short circuit in the low-voltage circuit of
the power supply
X
Do not pour liquids over MobileTouch,
cable and power supply
You could suffer an electric shock
X
Do not use liquids next to cable and
power supply
NOTICE
a
Damage of MobileTouch
•
Dropping of MobileTouch from the set-up
area
•
Transport and dispatch of MobileTouch in
inappropriate packaging
•
Overvoltage in power supply network
•
Overvoltage through connection of a
wrong power supply
The MobileTouch could be damaged
X
Place MobileTouch on a stable, even
surface with sufficient space
X
Keep the original packaging
X
Transport and dispatch the MobileTouch
exclusively in the original packaging
X
Exclusively connect the MobileTouch to a
voltage between 100 and 240 volt
X
Exclusively use Vectron accessories or
accessories approved by Vectron
17
EN
NOTICE
a
Damage of B50 batteries
•
Short circuit of the battery electronics
B50 batteries could be damaged
X
Do not touch the contacts of the B50
batteries with metallic objects
X
Do not pour liquids over B50 batteries or
clean them with liquids
X
Do not use damaged batteries
X
Do not ship damaged batteries
X
Dispose of damaged batteries properly
NOTICE
a
Change of configuration and programming
of MobileTouch
•
Loss and unlawful change of data
•
Unlawful change of configuration and
programming
You could suffer financial damage and
criminal sanctions
X
Protect the programming by means of
passwords
X
Assign every operator exclusively his
required authorization
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VECTRON POS MOBILETOUCH
3. About this manual
This user manual is part of the MobileTouch. The user manual
must be kept together with MobileTouch. When forwarding the
MobileTouch please forward this manual as well.
3.1. Target group
This user manual is meant for end users of the
MobileTouch.
3.2. Purpose
This user manual informs you about performance and fea-
tures of the MobileTouch. It is meant to inform you about
how to start, operate and close down the MobileTouch.
3.3. Dealer support
Vectron Systems AG is the manufacturer of MobileTouch.
Vectron does not sell the MobileTouch directly to end us-
ers. The Vectron specialist dealer from whom you pur-
chased the MobileTouch is your contact partner for all
questions concerning the POS system.
The MobileTouch POS systems which Vectron sells to their
specialist dealers are neither programmed nor configured.
Your Vectron dealer should have programmed and config-
ured your MobileTouch POS system after consulting you
and according to your requests.
19
EN
For this reason, this user manual contains only the infor-
mation that applies for all MobileTouch POS systems, since
the Vectron POS software should be programmed and
configured individually for you. This user manual does not
contain information about programming and configuration
of the MobileTouch POS system.
You should have obtained detailed training and documen-
tation, adjusted to your programming and configuration of
Vectron POS software, from your Vectron dealer.
3.4. Explanatory notes on content
The chapter “Specification” gives an overview on the tasks
for which you can use the MobileTouch. In chapter “Device
description” you are informed about the components of
MobileTouch, where you find the components, their desig-
nation and the functions they have.
The chapter “Starting” explains the preparations re-
quired for starting the MobileTouch. The normal mode
of the MobileTouch is explained in chapter “Operation”.
The chapter “Shut down” describes how to shut down the
MobileTouch if you do not use it for a longer period.
The chapter “Errors, possible reasons and troubleshoot-
ing” helps you to remove errors. The chapter “Service and
maintenance” explains how to clean the MobileTouch and
how to get technical support.
The chapter “Disposal” describes how to dispose of
MobileTouch after use. The “Glossary” explains ab-
breviations and terms that are used in connection with
MobileTouch. The chapter “Icons” explains the graphical
elements of MobileTouch and their meaning.
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VECTRON POS MOBILETOUCH
The “EC Declaration of conformity” certifies the guidelines
with which MobileTouch complies and according to which
standards the MobileTouch was built.
The chapter “Accessories” informs you about addi-
tional products that you can buy and use together with
MobileTouch. The chapter “Other Vectron products”
informs you about other products, which Vectron offers in
addition to MobileTouch.
21
EN
4. Specification
This chapter informs you about the features, the technical data
and the intended use of MobileTouch.
MobileTouch is a mobile POS system, which consists of two compo-
nents, the MobileTouch POS system and the MobileTouch charging
station. You bought the components separately.
The MobileTouch POS system comprises MobileTouch POS system
and one battery B50.
The MobileTouch charging station comprises the charging station
and the power supply EA10301 with cable.
22
VECTRON POS MOBILETOUCH
4.1. MobileTouch POS system
The MobileTouch is a mobile POS system, which you can
also use without network connection.
Its light and splash-proof magnesium housing is extremely
shock-resistant.
Via the touch screen you enter data like e.g. PLUs by using
the finger or a touch pen.
The MobileTouch system transfers data per wireless LAN.
It supports the WEP security standard for data encryption.
Via the wireless network connection you can e.g. update
the Vectron POS software and read booking data.
The MobileTouch POS system can connect to several ac-
cess points. It selects the access point with the strongest
radio signal. Thanks to this function a large reception- and
transmission range is covered. Your Vectron dealer can
check for you whether the MobileTouch POS system can be
integrated in an existing Wireless LAN.
Bluetooth allows the wireless connection of devices via
short distances to the MobileTouch POS system, e.g. con-
nection of mobile printers.
When tilting the MobileTouch, a sensor recognizes the incli-
nation. Your Vectron dealer can configure the MobileTouch
so that the screen content is tilted by 180 degree, for
instance to show the customer an order or an invoice.
The MobileTouch POS system has an integrated loudspeak-
er. In case of system messages it can inform you by means
of sounds. Please ask your Vectron dealer to configure the
sounds for you.
23
EN
Your Vectron dealer can configure the MobileTouch POS
system so that the integrated vibration informs you about
incoming messages, which for instance were sent from the
ServiceCall.
Shipment of the MobileTouch comprises one battery B50.
The lithium-ion battery supplies, depending on ambient
conditions and use, power for up to ten hours. The oper-
ating time depends for instance on whether the WLAN is
switched on and the power save function is programmed.
In addition to the battery, the MobileTouch POS system has
a buffer battery installed, which supplies the system while
you exchange the battery.
Your data remains stored in the MobileTouch POS system
in case of battery exchange or when the battery is empty,
because storage is made in a flash memory.
MobileTouch possesses a power save function, which can
be used to switch off components. Thanks to the lower
power consumption you can prolong the service life of the
MobileTouch POS system depending on ambient conditions
and use.
Your Vectron dealer should have adjusted the program-
ming and configuration of your MobileTouch POS system
according to your requirements.
24
VECTRON POS MOBILETOUCH
4.2. Vectron POS software
MobileTouch is supplied with Vectron POS software, which
your Vectron dealer configured and programmed.
All Vectron POS systems use the same software. The user
interface can be adjusted individually to the different mo-
bile and stationary POS systems.
The functions that can be used with the installed Vectron
POS software depend on the applied software version, con-
figuration and programming of the MobileTouch.
25
EN
4.3. MobileTouch charging station
You can charge up to three MobileTouch batteries B50
simultaneously in the MobileTouch charging station: two
batteries in the compartments of the charging station and
another one, when it is inserted in the MobileTouch POS
system and the POS system is inserted in the charging
station. You can use the MobileTouch POS system during
charging in the charging station.
It takes about 2.5 hours to charge a discharged battery
in the MobileTouch charging station. The charging sta-
tion takes longer to charge the inserted battery when the
MobileTouch system is switched on. The operational status
lamps of MobileTouch POS system and battery compart-
ments indicate whether the B50 batteries are being
charged or are charged.
26
VECTRON POS MOBILETOUCH
4.4. Use as directed
The MobileTouch POS system may be used as mobile sys-
tem. The MobileTouch charging station may be used for
charging B50 batteries.
The MobileTouch charging station has to be connected to a
grounded socket using the supplied cable with safety plug
and the power supply EA10301. Using other power supplies
and cables is not as directed. The power supply network
must be protected with a fault current circuit breaker.
MobileTouch POS system, MobileTouch charging station,
power supply EA10301 and battery B50 must not be
opened. POS system, charging station and the accessories
must not be modified.
The operating company of the MobileTouch system is
responsible for storage and backup of data that is created
with the MobileTouch . The data is to be processed and
stored in such a way that they comply with e.g. the de-
mands of fiscal authorities.
Depending on configuration and programming of the
Vectron POS software, operators can modify the stored
data, configuration and programming of the MobileTouch,
for instance the PLU- or rights table for operators. Fur-
thermore, operators can carry out functions like void if
these are enabled in the rights management of the POS
system.
You should protect yourself against undesired changes of
the above mentioned parts of programming. This can be
achieved by using passwords.
27
EN
Each operator should be assigned his required authoriza-
tion in the rights table of the POS system. The passwords
must exclusively be known to the respective operators.
Operator rights must be assigned thoroughly, since opera-
tors - depending on their rights - can change or delete
data, configuration and programming. These changes can
cause you financial damage or lead to penal consequences,
for instance if the stored data does no longer comply with
demands of the fiscal authorities.
The operating company is responsible for assigning the op-
erator rights. Prior to starting, your Vectron dealer should
draw up a concept for the assignment of operator rights
together with you. Each operator of MobileTouch should
exclusively be granted the rights he requires.
Your Vectron dealer is responsible for programming and
configuration of the MobileTouch. Vectron advises you not
to modify the programming and configuration yourself.
Please contact your Vectron dealer for any questions and
demands concerning programming and configuration.
The MobileTouch POS system, the battery B50 and the
MobileTouch charging station must be operated under am-
bient conditions as described in chapter 4.5 “Technical da-
ta” on page 28. Operating the components out of these
ambient conditions is not as directed. The MobileTouch
charging station must not be set up in the open.
The touch screen must exclusively be touched with touch
pen or fingers.
The battery B50 may either be charged in the MobileTouch
charging station or in the MobileTouch POS system when it
is inserted in the charging station.
28
VECTRON POS MOBILETOUCH
Operation of MobileTouch is exclusively allowed with
Vec tron original accessories or accessories approved by
Vec tron. Your Vectron dealer will inform you about acces-
sories that you can use together with the MobileTouch.
Keep the packaging material for dispatch purposes. Send
the MobileTouch POS system and the MobileTouch charg-
ing station exclusively in its original packaging. Vec tron
Systems AG does not accept liability for damages due to
improper packaging.
Use as directed also includes the reading and under-
standing of this user manual. In addition, the accidental
regulations of the professional organizations have to be
observed.
Any other use than the one described is not as directed.
Vec tron Systems AG does not accept liability for damages
or injuries resulting from improper use.
4.5. Technical data
This chapter informs you about the technical data of
MobileTouch.
4.5.1. MobileTouch POS system
Technical data of the MobileTouch POS system
Display diagonal
10.9 cm (4.3")
Display type
TFT-LCD
Display backlight
LED backlight
Display size
5,4 x 9,5 cm; active
Resolution
480 x 272 pixel
Colours
up to 256
Input
touch screen
29
EN
Technical data of the MobileTouch POS system
Housing two-part magnesium housing,
splash-proof
Processor
Marvell PXA270, 416 MHz
Arbeitsspeicher
128 MB SDRAM
Main memory
1 GB Flash memory
USB port
USB Mini-B
SD-card slot for MicroSD cards up to 4 GB and
MicroSDHC cards up to 32 GB
Wireless LAN
IEEE 802.11b/g
Bluetooth
2.0 + EDR
Audio mono loudspeaker, 1 W
Orientation sensor four-way orientation sensor
Vibration alarm integrated
Power supply Lithium-ion battery, 2200 mAh
Buffer battery integrated
Power consumption
0.6 to 2.5 W
Temperature storage: -20 to 70 °C
operation: -10 to 50 °C
Air humidity 10 to 80 %, non condensing
Dimensions
(W x H x D)
8.19 x 15.99 x 2.3 cm
Weight
300 g, incl. battery
Certified CE, FCC
4.5.2. Battery B50
Technical data of the Battery B50
Type
Lithium-ion battery
Charging capacity
2200 mAh
Voltage
3.7 V
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VECTRON POS MOBILETOUCH
Technical data of the Battery B50
Temperature storage: -20 to 35 °C
charging: 0 to 45 °C cell tempera-
ture
discharging: -20 to 60 °C cell tem-
perature
Air humidity 45 to 85 %, non condensing
Service life ca. 500 charge cycles
Dimensions
(W x H x D)
5.3 x 4.2 x 1.4 cm
Weight 55 g
4.5.3. MobileTouch charging station
Technical data of the MobileTouch charging station
Input voltage 12 V direct voltage
Input current maximum 1 A
Output current maximum 3.4 A
Power consumption 4.5 to 25 W
Temperature storage: -20 to 70 °C
operation: 0 to 35 °C
Air humidity 45 to 85 %, non condensing
Dimensions
(W x H x D)
14.57 x 5.45 x 12.28 cm
Weight 265 g
4.5.4. Power supply EA10301
Technical data of the power supply EA10301
Input voltage
100 to 240 V alternating voltage
Input current
maximum 1 A
Output voltage
12 V direct current
Output current
maximum 2.5 A
Output power
maximum 30 W
31
EN
Technical data of the power supply EA10301
Power consumption
36 W; typical
No-load loss
maximum 0.5 W
Temperature storage: -20 to 85 °C
operation: 0 to 40 °C
Air humidity storage: 5 to 90 %, non condens-
ing
operation: 10 to 90 %, non con-
densing
Dimensions
(W x H x D)
4.5 x 9.8 x 3.1 cm
Weight
220 g
Certified UL/CUL, TÜV, CE, CB, FCC,
DOIR+C-TICK, SEMKO, BSMI, CCC
4.5.5. Vectron POS software
Technical data of Vectron POS software
100,000
PLUs *
65,535
Departments *
2,000
Operators *
65,535
Guest checks and customers *
200
POS systems per network *
100
Printers per network *
* Maximum values, which can only be obtained with special
programming.
32
VECTRON POS MOBILETOUCH
5. Device description
Here you are informed about the components of the MobileTouch,
where you find the components, their designation and their func-
tions.
5.1. Shipment
The MobileTouch comprises two components, which you
bought separately: the MobileTouch POS system and the
MobileTouch charging station.
Shipment of the MobileTouch POS system comprises the
parts listed below. Please check the correct delivery on
receipt.
• Vec tron POS MobileTouch POS system
• Battery B50
• Vectron POS software with licence
• Wrist strap
• User manual
• Dispatch box
Shipment of the MobileTouch charging station comprises
the parts listed below. Please check the correct delivery on
receipt.
• Vectron POS MobileTouch charging station
• External power supply EA10301
• Power cord
• Dispatch box
33
EN
5.2. Device description
Here you are informed about the components of the
MobileTouch, where you find the components and their
designation.
34
VECTRON POS MOBILETOUCH
5.2.1. MobileTouch POS system front view
2
1
5
4
3
Fig. 2: MobileTouch POS system front view
Pos. Designation
1
on/off switch
2
touch screen
3
housing front
4
housing rear
5
operational status lamp
On/off switch pos. 1
With the on-/off switch you switch on the MobileTouch POS
system and bring it to sleep mode.
35
EN
Touch screen pos. 2
Via the touch screen you enter data to the MobileTouch
POS system using a touch pen or fingers.
Operational status lamp pos. 5
The operational status lamp indicates the operating state
of the MobileTouch POS system.
MobileTouch is taken out of the charging station:
Status
WLAN
off
WLAN
permanently
on
WLAN
temporarily
on
Battery is
charged
more than 10
percent
no display
blue
permanent
flashes
blue
Battery is
charged less
than 10 per-
cent
flashes
red
flashes blue or
magenta
flashes red,
blue or ma-
genta
Battery is
charged less
than 5 per-
cent
red
perma-
nent
red
permanent
red
permanent
MobileTouch is inserted in the charging station:
Status
WLAN
off
WLAN
permanently
on
WLAN
temporarily
on
Battery is
charged
green
perma-
nent
turquoise
permanent
flashes green
or turquoise
Battery is be-
ing charged
orange
perma-
nent
pale pink
permanent
flashes orange
or pale pink
36
VECTRON POS MOBILETOUCH
5.2.2. MobileTouch POS system rear view
4
3
1, 2
5
6
7
8
Fig. 3: MobileTouch POS system rear view
Pos. Designation
1
lug
2
antenna; hidden behind housing
3
loudspeaker
4
reset key
5
battery compartment screw
6
battery compartment cover
7
lug
8
lug
37
EN
Lug pos. 1, 7, 8
At the lugs you can attach the wrist strap (included in ship-
ment) or a safety strap, which is available as accessory.
Antenna pos. 2
The MobileTouch POS system receives Bluetooth- and
WLAN radio signals via the antenna.
Loudspeaker pos. 3
Via the loudspeaker the MobileTouch can play sounds,
which e.g. indicate messages of the MobileTouch POS sys-
tems.
Reset key pos. 4
The reset key serves for starting the MobileTouch POS
system, as described in chapter 7.12 “Restarting the
MobileTouch POS system” on page 100 .
Battery compartment screw pos. 5
The battery compartment screw attaches the compartment
cover to the MobileTouch POS system.
Battery compartment cover pos. 6
The battery compartment cover closes the battery com-
partment of the MobileTouch POS system.
38
VECTRON POS MOBILETOUCH
5.2.3. MobileTouch POS system detailed view
2
1
6
4
3
5
Fig. 4: MobileTouch system detailed view
Pos. Designation
1
locking sensor
2
label
3
contacts for battery B50
4
contacts for MobileTouch charging station
5
battery compartment
6
battery release
39
EN
Locking sensor pos. 1
The locking sensor registers whether the battery compart-
ment cover is attached to the MobileTouch POS system.
If the cover is not attached, you cannot switch on the
MobileTouch POS system.
Label pos. 2
The label serves for unambiguous identification of the
MobileTouch POS system. It contains the product designa-
tion and the serial number of the MobileTouch POS system.
Contacts for battery B50 pos. 3
The MobileTouch POS system is supplied with power via the
contacts of the battery B50.
The inserted battery B50 is charged via the contacts for
the battery B50, when the MobileTouch POS system is
inserted in the charging station.
Contacts for MobileTouch charging station pos. 4
The battery B50, which is inserted in the battery compart-
ment, is charged via the contacts for the MobileTouch
charging station.
Battery compartment pos. 5
To the battery compartment you insert the battery B50,
which is included in shipment.
Battery release pos. 6
The battery release serves for removing the battery B50
from the battery compartment.
40
VECTRON POS MOBILETOUCH
5.2.4. Battery B50
1
2
3
4
Fig. 5: Battery B50
Pos. Designation
1
label
2
battery contacts
3
locking recess
4
locking recess
41
EN
Label pos. 1
The label serves for unambiguous identification of the bat-
tery B50. It contains the product designation and the serial
number of the B50.
Battery contacts pos. 2
The MobileTouch POS system is supplied with power via the
contacts of the battery B50.
The battery is charged via the contacts when being in-
serted in the compartment of the MobileTouch charging
station. The battery is charged via the contacts when being
inserted in the POS system and the POS system is inserted
in the charging station.
Locking recess pos. 3, 4
The locking recesses fix the battery B50 in the battery
compartment of the MobileTouch POS system or in one of
the compartments of the MobileTouch charging station.
42
VECTRON POS MOBILETOUCH
5.2.5. MobileTouch charging station top view
1
2
3
6
5
4
7
8
9
Fig. 6: MobileTouch charging station top view
Pos. Designation
1 battery release
2 battery compartment
3 charge indicator
4
charging station contacts for MobileTouch POS
system
5 operational status lamp
6 MobileTouch compartment
7 charge indicator
8 battery compartment
9 battery release
43
EN
Battery release pos 1, 9
The battery release serves for removing the batteries B50
from the battery compartment.
Battery compartment pos. 2, 8
In the battery compartments you charge the batteries B50.
Charge indicator pos. 3, 7
The charge indicators show the charging state of the bat-
teries B50.
Colour Interval State
orange flashing battery is being charged
orange
flashing
quickly
charging station contacts for the
MobileTouch POS system have no
contact or battery is damaged
orange
perma-
nent
battery is completely charged
Charging station contacts for the MobileTouch POS sys-
tem pos. 4
The inserted battery B50 is charged via the contacts for
the MobileTouch POS system.
Operational status lamp pos. 5
The operational status lamp is green when the MobileTouch
charging station is supplied with power.
MobileTouch compartment pos. 6
You put the MobileTouch POS system into the MobileTouch
compartment for charging the battery B50.
44
VECTRON POS MOBILETOUCH
5.2.6. MobileTouch charging station bottom view
1
2
3
Fig. 7: MobileTouch charging station bottom view
Pos. Designation
1
power cable recess
2
female jack
3
label
45
EN
Power cable recess pos. 1
The power pack cable is led through the recess.
Female jack pos. 2
The power pack cable is put into the female jack.
Label pos. 3
The label serves for unambiguous identification of the
MobileTouch charging station. It contains product des-
ignation and serial number of the MobileTouch charging
station.
46
VECTRON POS MOBILETOUCH
5.2.7. Power pack EA10301
3
2
1
4
Fig. 8: Power pack EA10301
Pos. Designation
1
power cable
2
power cable plug
3
female connector
4
label
47
EN
Power cable plug pos. 2
The power cable plug is put into the female jack of the
charging station.
Female connector pos. 3
The female connector of the power cord is put into the
mains plug.
Label pos. 4
The label serves for unambiguous identification of the
MobileTouch power pack.
48
VECTRON POS MOBILETOUCH
5.2.8. Power cord
1
2
Fig. 9: Power cord
Pos. Designation
1
Female connector
2
Safety plug
49
EN
Female connector pos. 1
The female connector is put into the mains plug of the
power pack.
Safety plug pos. 2
The safety plug is put into a grounded socket, which is pro-
tected by a fault current circuit breaker. The safety plug
may differ from the one shown in the figure.
50
VECTRON POS MOBILETOUCH
5.3. Dimensions
159.9
(6.297")
81.9
(3.226")
23.0
(0.905")
Fig. 10: MobileTouch POS system
(dimensions in millimetres and inch)
54.5
(2.144")
37.8
(1.488")
145.7
(5.737")
122.8
(4.836")
Fig. 11: MobileTouch charging station
(dimensions in millimetres and inch)
51
EN
165.9
(6.530")
Fig. 12: Total height MobileTouch POS system in
MobileTouch charging station (dimensions in millimetres)
52
VECTRON POS MOBILETOUCH
6. Starting
This chapter tells you how to start the MobileTouch.
Your Vectron dealer should have programmed and configured the
MobileTouch POS system for your prior to starting. He should sup-
port you with the starting.
Prior to starting your Vectron dealer should train you with the op-
eration of MobileTouch. Furthermore he should inform you about
the functions of the MobileTouch POS system and adjust them to
your demands.
Useful and important functions are for instance:
• setting up and configuring access points
• configuring acoustic and optical signals
• entering PLUs to PLU tables
• configuring the graphical user interface
• configuring user passwords
• configuring reports
• configuring data backup
• encrypting the wireless network
• saving energy
• charging and discharging the battery B50
• operating the MobileTouch POS system
• using the MobileTouch POS system in wireless networks
53
EN
6.1. Set up of MobileTouch charging station
This chapter tells you how to set up the MobileTouch charg-
ing station and how to connect it to the voltage supply.
6.1.1. Selecting the setup site for the
MobileTouch charging station
This chapter informs you about the setup site for the
MobileTouch charging station.
NOTICE
a
Damage of MobileTouch charging
station through dropping and
unfavourable ambient conditions
X
Set up the MobileTouch charging
station as described in this
chapter
• Set up the MobileTouch in a well-ventilated room with
a temperature between 0 and 35 °C and air humidity
between 45 and 80 percent.
• Do not cover the charging station.
• Select the setup site so that the MobileTouch charging
station is not exposed to direct sunlight.
• Place the MobileTouch charging station on a stable, even
surface with sufficient space.
• Set up the MobileTouch charging station so that no
liquids can be poured over the charging station, power
supply and cable.
• Lay out the cables so that they are not under tension.
• Lay out the cables so that you do not trip over them.
54
VECTRON POS MOBILETOUCH
6.1.2. Connecting the MobileTouch charging sta-
tion to the voltage supply
This chapter tells you how to connect the MobileTouch
charging station to the voltage supply.
• Place the MobileTouch charging station to a smooth,
stable and even surface with sufficient space.
NOTICE
a
Damage of electronics of the
MobileTouch charging station
X
Do not connect any other power
pack than the EA10301
X
Exclusively connect the power
pack EA10301
• Put the plug of the power supply to the female jack of
the charging station.
Fig. 13: Putting the plug to the female jack
• Lead the power pack cable through the recess.
55
EN
• Place the MobileTouch charging station to a site as de-
scribed in chapter 6.1.1 “Selecting the setup site for the
MobileTouch charging station” on page 53.
• Put the female connector of the power cord to the mains
plug of the power pack.
Fig. 14: Putting the female connector to the mains plug
NOTICE
a
Damage of power supply and
electronics of MobileTouch charging
station
X
Check the voltage of the mains
supply.
X
Connect the MobileTouch
exclusively to a mains supply with
AC between 100 and 240 Volt
• Put the safety plug of the power cord into a grounded
socket, which is protected by a fault current circuit
breaker.
56
VECTRON POS MOBILETOUCH
6.2. Inserting and charging B50 batteries
This chapter tells you how to insert the B50 batteries to
the MobileTouch charging station and the MobileTouch POS
system and how to charge them.
Before using the MobileTouch POS system for the first time
you have to charge the supplied battery B50 completely.
You can charge up to three batteries B50 simultaneously
in the MobileTouch charging station: two batteries in the
compartments of the charging station and another one,
when it is inserted in the MobileTouch POS system and the
POS system is inserted in the charging station.
6.2.1. Inserting and charging B50 batteries in the
MobileTouch charging station
This chapter tells you how to insert the B50 batteries to
the MobileTouch charging station and how to charge them.
The MobileTouch charging station has to be prepared as
described in chapter 6.1 “Set up of MobileTouch charging
station” on page 53 to charge B50 batteries.
You can charge up to two batteries B50 simultaneously in
the compartments of the MobileTouch charging station.
NOTICE
a
Damage of MobileTouch charging
station through unapproved batteries
X
Check the battery label prior to
insertion
X
Insert exclusively B50 batteries
57
EN
i
The MobileTouch charging station can
interrupt the charging of the batteries
B50. Charge the batteries in the ambi-
ent conditions described in chapter 4.5
“Technical data” on page 28.
• Take the battery B50.
• Hold the battery B50 so that the label points to the
bottom and the locking recesses point to the bottom
towards the MobileTouch compartment.
• Put the battery B50 into one of the battery compart-
ments of the MobileTouch charging station.
Fig. 15: Inserting the B50 to the battery compartment
58
VECTRON POS MOBILETOUCH
• Press the battery B50 near the battery release to the
bottom until it locks in place.
Fig. 16: Locking in the battery B50
• Check whether the battery is being charged.
i
The charge indicator of the MobileTouch
charging station blinks orange when the
B50 batteries are being charged.
i
The charge indicator of the MobileTouch
charging station remains orange when
the B50 batteries are completely
charged.
i
The complete charging of an empty bat-
tery B50 takes about 2.5 hours. Do not
remove the batteries before they are
completely charged.
59
EN
6.2.2. Inserting a battery B50 to the MobileTouch
POS system
This chapter tells you how to insert a battery B50 to the
MobileTouch POS system.
NOTICE
a
Damage of MobileTouch POS system
through unapproved batteries
X
Check the battery label prior to
insertion
X
Exclusively insert B50 batteries to
the MobileTouch POS system
• Place the MobileTouch POS system with the touch
screen onto a smooth surface.
• Use a coin to turn the battery compartment screw anti-
clockwise until it is released.
Fig. 17: Releasing the battery compartment screw
60
VECTRON POS MOBILETOUCH
• Lift the battery compartment cover at the screw.
Fig. 18: Lifting the battery compartment cover
• Remove the battery compartment cover.
• Take the battery B50.
• Hold the battery B50 so that the label points to the
bottom and the locking recesses point to the bottom
towards the charging contacts.
• Insert the battery B50 to the battery compartment.
Fig. 19: Inserting the battery B50 to the compartment
61
EN
• Press the battery B50 near the battery release to the
bottom until it locks in place.
Fig. 20: Locking in the battery B50
• Put the cover onto the battery compartment.
• Fasten the battery compartment screw clockwise finger-
tight with a coin.
Fig. 21: Fastening the battery compartment screw
62
VECTRON POS MOBILETOUCH
6.2.3. Inserting the MobileTouch POS system to
the charging station and charging a battery
B50
This chapter tells you how to insert the MobileTouch POS
system to the charging station in order to charge a battery
B50.
The MobileTouch charging station has to be set up as de-
scribed in chapter 6.1 “Set up of MobileTouch charging sta-
tion” on page 53. The battery B50 has to be inserted to
the MobileTouch POS system as described in chapter 6.2.2
“Inserting a battery B50 to the MobileTouch POS system”
on page 59 in order to be charged.
• Insert the MobileTouch POS system to the MobileTouch
charging station.
63
EN
Fig. 22: Inserting the MobileTouch to the charging station
• Check whether the battery is being charged.
i
The operational status lamp of the
MobileTouch POS system is permanently
orange or pale pink when the battery
B50 is being charged.
i
The operational status lamp of the
MobileTouch POS system is permanently
green or turquoise when the battery B50
is completely charged.
64
VECTRON POS MOBILETOUCH
i
Complete charging of an empty battery
B50 takes approximately 2.5 hours.
Do not remove the battery B50 from
the MobileTouch until it is completely
charged.
6.3. Installing a wireless network
Via a wireless network the MobileTouch POS system can
send data to or receive data from other POS systems.
The MobileTouch POS system has a WiFi module, for inte-
grating the POS system to a wireless network in infrastruc-
ture mode. In infrastructure mode, an access point has to
be available and configured in order to use a wireless net-
work. The access point rules the communication between
the devices in wireless networks.
You can program and configure the WiFi module in that
way that Wireless LAN is exclusively activated when data is
sent, e.g. in order to save energy.
Your Vectron dealer can install the wireless network for
you. Please read the following hints and contact your
Vectron dealer for questions and requests concerning pro-
gramming and configuration.
NOTICE
a
External access to your data
X
Do not use unencrypted network
connections
X
Data transferred in the network
has to be encrypted
X
Have the encryption installed by
your Vectron dealer in any case to
protect your data from external
access
65
EN
• The antenna of the access points, to which the
MobileTouch POS system sends data, should be mounted
at least two metres above ground to guarantee that the
radio signal between MobileTouch and access point is of
good quality.
• The access point antenna must be adjusted in such a
way that the access point can receive radio signals of
the MobileTouch POS system from the complete radius
of the operator.
• The performance of the wireless network, e.g. the range
of the radio signal, depends on the applied access point
and on obstacles. Obstacles like for instance trees, walls
and people, which stand between the antenna of the
MobileTouch POS system and the access point antenna,
reduce the range.
• The network name, the so-called SSID of the ac-
cess point, must not be covered, since otherwise the
MobileTouch POS system cannot establish communica-
tion to the access point.
• All POS systems in a network must have installed the
same Vectron POS software version.
66
VECTRON POS MOBILETOUCH
6.4. Installing Bluetooth
Bluetooth serves e.g. for wireless connection of the
MobileTouch POS system to printers.
Your Vectron dealer can install Bluetooth for you. Please
read the following hints and contact your Vectron dealer
for questions and requests concerning programming and
configuration.
The performance of Bluetooth, e.g. the range of the radio
signal, depends on the applied access point and on obsta-
cles. Obstacles like for instance trees, walls and people,
which stand between the antenna of the MobileTouch POS
system and the Bluetooth antenna, reduce the range.
6.5. Attaching the wrist strap at the MobileTouch
POS system
This chapter tells you how to attach the wrist strap at the
MobileTouch POS system.
In the following we describe how to attach the wrist strap,
when holding the MobileTouch in the left hand and operat-
ing it with the right hand.
You can attach the wrist strap at the opposite lug so that
you hold the MobileTouch in the right hand and operate it
with the left.
67
EN
• Place the MobileTouch POS system with the touch
screen on a smooth surface.
• Place the wrist strap in front of you as shown in the
figure, so that the push button points away from the
device.
• Push the loop through the lug.
Fig. 23: Pushing the loop through the lug
• Push the wrist strap through the loop.
Fig. 24: Pushing the wrist strap through the loop
68
VECTRON POS MOBILETOUCH
• Push the loop through the lug.
• Push the push button through the loop.
Fig. 25: Pushing the loop through the lug and the push
button through the loop
• Close the push button.
Fig. 26: Closing the push button
69
EN
6.6. Attaching the safety strap at the
MobileTouch POS system
This chapter tells you how to attach the safety strap at the
MobileTouch POS system, which is available as accessory.
• Place the MobileTouch POS system with the touch
screen on a smooth surface.
• Push the loop through the lug.
Fig. 27: Pushing the loop through the lug
70
VECTRON POS MOBILETOUCH
• Push the clip through the lug.
Fig. 28: Pushing the clip through the lug
• Push the safety strap through the loop.
Fig. 29: Pushing the safety strap through the loop
71
EN
6.7. Attaching the leather holster
This chapter tells you how to attach the leather holster at
your belt or at the carrying belt, which is available as ac-
cessory.
• Wrap the holder of the leather holster around the belt.
Fig. 30: Attaching the holder at the belt
• Close the Velcro
®
fastener.
Fig. 31: Closing the Velcro
®
fastener
72
VECTRON POS MOBILETOUCH
6.8. Fastening the belt
This chapter tells you how to fasten the belt, which is avail-
able as accessory.
• Put the belt around your hips.
• Close the belt as shown in the figure.
Fig. 32: Closing the belt
• Adjust the belt length so that the belt fits close to your
body.
73
EN
6.9. Attaching the safety strap at the leather
holster
This chapter tells you how to attach the safety strap at the
leather holster, which is available as accessory.
• Attach the clip of the safety strap to the lug of the
leather holster.
Fig. 33: Attaching the clip to the lug
74
VECTRON POS MOBILETOUCH
• Shortly press the ON/OFF key to switch the MobileTouch
POS system to quiescent condition.
• Put the MobileTouch POS system into the leather holster
as shown in the figure.
Fig. 34: Putting the MobileTouch into the leather holster
75
EN
7. Operation
This chapter tells you how to use the MobileTouch in normal mode.
i
This chapter describes an example configura-
tion of Vectron POS software. This may differ
from the programming and configuration of
your POS system, which your Vectron dealer
should have prepared for you.
7.1. Holding the MobileTouch POS system
This chapter tells you how to hold the MobileTouch POS
system.
i
An antenna for sending and receiving ra-
dio signals is integrated in the rear area
marked with 1 in the figure below. Radio
transmission to the access point can be
disturbed when the antenna is covered
by e.g. your hand.
76
VECTRON POS MOBILETOUCH
• Hold the MobileTouch POS system as shown in the figure
below.
1
Fig. 35: Holding the MobileTouch POS system
7.2. Transporting the MobileTouch POS system
This chapter tells you how to transport the MobileTouch
POS system.
NOTICE
a
Damage of MobileTouch POS system
through dropping
X
Transport the MobileTouch POS
system as described in this chapter
77
EN
7.2.1. Transporting the MobileTouch POS system
with the wrist strap
This chapter tells you how to transport the MobileTouch
with the wrist strap.
Prerequisite is that you attached the wrist strap as de-
scribed in chapter 6.5 “Attaching the wrist strap at the
MobileTouch POS system” on page 66 .
• Slide your hand between MobileTouch POS system and
wrist strap, as shown in the figure below.
Fig. 36: Transporting the MobileTouch with the wrist strap
• Hold the MobileTouch POS system close to your body for
transport.
78
VECTRON POS MOBILETOUCH
7.2.2. Transporting the MobileTouch POS system
in the leather holster
This chapter tells you how to transport the MobileTouch in
the leather holster, which is available as accessory.
Prerequisite is that you attached safety strap, belt and
leather holster.
• Put the MobileTouch into the leather holster for trans-
port, as shown in the figure below.
Fig. 37: Putting the MobileTouch into the leather holster
79
EN
7.3. Switching on the MobileTouch POS system
and switching it to quiescent condition
This chapter tells you how to switch on the MobileTouch
POS system and how to switch it to quiescent condition.
7.3.1. Switching on the MobileTouch POS system
After the MobileTouch was started as described in chapter
6 “Starting” on page 52, you can switch it on.
• Shortly press the ON/OFF key to switch on the
MobileTouch POS system.
Fig. 38: Switching on the MobileTouch
i
The MobileTouch POS system vibrates
when it was switched on.
80
VECTRON POS MOBILETOUCH
7.3.2. Switching the MobileTouch POS system to
quiescent condition
This chapter tells you how to switch the MobileTouch to
quiescent condition.
Energy consumption of the MobileTouch POS system is
reduced in quiescent condition because for instance the
display is switched off.
• Shortly press the ON/OFF key to switch the MobileTouch
to quiescent condition.
Fig. 39: Switching the MobileTouch to quiescent condition
81
EN
7.4. Charging the battery B50
The MobileTouch POS system displays the message
“Charge battery!“ on the screen, when the battery B50 is
charged less than ten percent. You should charge the bat-
tery when this message is displayed.
If the battery is charged less than five percent, the opera-
tional status lamp is permanently red. The MobileTouch is
switched to quiescent condition. You can only switch on
again the POS system when the battery is charged more
than five percent.
• Charge the battery B50 as described in chapter
6.2.1 “Inserting and charging B50 batteries in the
MobileTouch charging station” on page 56 or in chap-
ter 6.2.3 “Inserting the MobileTouch POS system to the
charging station and charging a battery B50” on page
62.
i
The charging capacity of the battery
B50 is reduced with each charging cycle
because the battery cells wear out. This
reduces the time during which you can
use the MobileTouch POS system. The
battery has to be charged in shorter
intervals.
i
Always charge and discharge the battery
B50 completely to preserve the charging
capacity for as long as possible.
i
Exchange the battery B50 by a new one,
if the intervals required between charg-
ing become too short
82
VECTRON POS MOBILETOUCH
7.5. Exchanging the battery
This chapter tells you how to exchange the battery B50.
• Shortly press the ON/OFF key to switch the MobileTouch
POS system to quiescent condition.
Fig. 40: Switching the MobileTouch POS system to quies-
cent condition
i
Data that you entered before will be kept
when you exchange the battery, since
they are stored in the flash memory af-
ter switching to quiescent condition.
83
EN
• Place the MobileTouch POS system with the touch
screen onto a smooth surface.
• Use a coin to turn the battery compartment screw anti-
clockwise until it is released.
Fig. 41: Releasing the battery compartment screw
• Lift the battery compartment cover at the screw.
Fig. 42: Lifting the battery compartment cover
• Remove the battery compartment cover.
84
VECTRON POS MOBILETOUCH
• Enable the battery release.
Fig. 43: Enabling the battery release
• Remove the battery B50 from the compartment.
NOTICE
a
Damage of MobileTouch POS system
by inserting unapproved batteries
X
Check the battery label prior to
insertion
X
Insert exclusively B50 batteries to
the MobileTouch POS system
85
EN
• Take a charged battery B50.
• Hold the battery B50 so that the label points to the
bottom and the locking recesses point to the bottom
towards the charging contacts.
• Insert a charged B50 to the battery compartment.
Fig. 44: Inserting the battery B50 to the compartment
• Press the battery B50 near the battery release to the
bottom until it locks in place.
Fig. 45: Locking in the battery B50
86
VECTRON POS MOBILETOUCH
• Put the battery compartment cover onto the compart-
ment.
• Fasten the battery compartment screw clockwise finger
tight with a coin.
Fig. 46: Fastening the battery compartment screw
87
EN
7.6. Entering data to the MobileTouch POS
system
This chapter tells you how to enter data to the MobileTouch
POS system by means of the touch screen. You are also
informed about the display elements.
Your display layout may differ from the one shown in this
manual, depending on programming and configuration of
your MobileTouch. Explanations in this user manual refer to
the Vectron hospitality user interface with version 1.0.1.
Prerequisite for entering data to the MobileTouch is
that MobileTouch was started as described in chapter 6
“Starting” on page 52. You also have to switch on the
MobileTouch POS system as described in chapter 7.3.1
“Switching on the MobileTouch POS system” on page 79.
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VECTRON POS MOBILETOUCH
• Touch the buttons of the touch screen with a touch pen
or your fingers.
1
2
3
4
5
6
7
Fig. 47: Data input
Pos. Designation
1
Status display
2
Receipt-, invoice- and guest check display
3
Info field
4
Input field
5
Button
6
Numeric pad
7
PLU selection
Status display pos. 1
Displays for example the currently signed in operator, the
signal strength of the WLAN and the current charging of
the battery B50 that is inserted in the MobileTouch POS
system.
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EN
Receipt- and invoice- and GC display pos. 2
Displays for example the entered PLUs, the invoice for a
customer and the booking for an open GC.
Info field pos. 3
Displays for example media-related information, e.g.
whether the customer paid cash or by credit card or the
cash he gets in return. Shows also the last entered PLU.
Input field pos. 4
Displays for example the entries you make on the numeric
pad. Shows also the price of the last entered PLU.
Button pos. 5
On the graphical user interface you find buttons, like for
example <GC> to open a guest check. With these buttons
you can call functions of the POS system.
Numeric pad pos. 6
Via the numeric pad you enter for instance the amount
that you got from a customer.
PLU selection pos. 7
With buttons <Favourites>, <Beverages> and <Food> you can
call the PLU selection. Here you select the PLUs that are
stored in PLU programming of the MobileTouch POS system
and are shown on the graphical user interface.
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VECTRON POS MOBILETOUCH
7.7. Sign in and out at the MobileTouch POS
system
This chapter tells you how to sign in and out at the
MobileTouch POS system.
i
Buttons that are mentioned in this chap-
ter and that can be displayed as graphi-
cal elements, are shown in chapter 13
“Icons” on page 122.
7.7.1. Sign in at the MobileTouch POS system
Depending on the programming and configuration of your
MobileTouch you have to sign in at the POS system. Only
then you can enter PLUs for example.
The Vectron POS software stores the entries and assigns
them to the respective operator. You can assign access
rights for every operator, which determine the functions
for which he is authorized.
• Press the button <Function.>.
• Press the button <Mod. functions 2>.
• Enter the operator number to the numeric pad.
• Press the <Operator> button to sign in this operator.
i
The profile of the selected operator may
be protected with a secret code. You
have to enter the secret code for sign-in.
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EN
• Enter the secret code to the numeric pad, if this is re-
quired.
• For confirmation press the <Tick> button or <Enter> to
sign in this operator.
7.7.2. Sign out at the MobileTouch POS system
This chapter tells you how to sign out at the MobileTouch
POS system.
i
Buttons that are mentioned in this chap-
ter and that can be displayed as graphi-
cal elements, are shown in chapter 13
“Icons” on page 122 .
i
You should sign out from the
MobileTouch POS system when you do
not use it in order to protect you from
input by others.
• Press the button <Function.>.
• Press the button <Mod. functions 2>.
• Press the <Operator> button to sign out the currently
signed in operator.
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VECTRON POS MOBILETOUCH
7.8. Working with guest checks
This chapter informs you about the guest check (GC) func-
tion. Whether or not you can use this function depends on
programming and configuration of your MobileTouch POS
system.
The GC function serves for separate storage of bookings
for several customers. It is useful for instance in hospital-
ity, to store food and drinks separately for each table in a
restaurant.
Your Vectron dealer can program and configure the num-
ber of GCs and operators according to your requests.
i
Buttons that are mentioned in this chap-
ter and that can be displayed as graphi-
cal elements, are shown in chapter 13
“Icons” on page 122.
7.8.1. Opening a GC
In order to store GC bookings you first have to open a GC.
GCs, for which an invoice was not yet generated, can be
opened again with this function.
• Enter the GC number to the numeric pad.
• Press the <GC> button to open the guest check.
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EN
7.8.2. Booking PLUs to a guest check
This chapter tells you how to enter PLUs, which the cus-
tomers ordered, to a GC.
• Open the GC to which you want to book the PLUs as de-
scribed in chapter 7.8.1 “Opening a GC” on page 92.
• Press the <Favourites> button to call the list of PLUs,
which are often ordered or press the buttons <Bever-
ages> or <Food> to call these departments.
• Press the buttons on which PLUs are stored in order to
book them.
7.8.3. Closing a GC
When you close a GC, bookings for this GC are stored.
There are several ways to close a GC.
• Press the <GC> button or open a new GC as described in
chapter 7.8.1 “Opening a GC” on page 92 to close the
currently open GC.
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VECTRON POS MOBILETOUCH
7.8.4. Finalizing a GC
With this function you generate an invoice, move the GC
bookings to the booking memory and close the GC.
• Open the GC to be finalized as described in chapter 7.8.1
“Opening a GC” on page 92 .
• Press the <Media> button to display the payment inter-
face.
• Enter the amount you got from the customer to the
numeric pad.
• Press the <Cash> key or select another media to gener-
ate an invoice.
i
The POS system moves the bookings to
the booking memory, closes the GC and
displays the amount that you have to
return to the customer.
i
After opening the GC you can directly
press <Cash> or select another media.
This is useful when you get the exact
amount from the customer.
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EN
7.8.5. Splitting PLUs of a guest check to invoice
The GC split function serves for generating separate in-
voices for one GC. This is useful if guests of one table want
to pay separately.
i
The GC split function can only be carried
out if all PLUs of a GC have been booked.
Close the open GC as described in chap-
ter 7.8.3 “Closing a GC” on page 93.
• Open the GC to be split as described in chapter 7.8.1
“Opening a GC” on page 92.
• Press the <Media> button to display the payment inter-
face.
• Press the <GC split> button.
• Select the PLUs to be split.
• For confirmation press the <tick> button.
• Press the <Cash> button or select another media to gen-
erate an invoice for the split PLUs.
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VECTRON POS MOBILETOUCH
7.8.6. Splitting single PLUs of a guest check to
another guest check
The GC split function serves for transferring single PLUs to
another guest check. This is useful if some guests want to
change the table.
i
The GC split function can only be carried
out if all PLUs of a GC have been booked.
Close the open GC as described in chap-
ter 7.8.3 “Closing a GC” on page 93.
• Open the GC to be split as described in chapter 7.8.1
“Opening a GC” on page 92 .
• Press the <Media> button to display the payment inter-
face.
• On the numeric pad enter the GC no. to which the PLUs
are to be transferred.
• Press the <GC split> button.
• Select the PLUs to be split.
• For confirmation press the <tick> button.
• Press the <GC> button to split the selected PLUs.
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EN
7.8.7. Moving all PLUs of one guest check to an-
other guest check
The move GC function serves for moving all PLUs of one GC
to another.
• Open the GC to be moved as described in chapter 7.8.1
“Opening a GC” on page 92 .
• Press the <Media> button to display the payment inter-
face.
• On the numeric pad enter the GC no. to which all PLUs
are to be transferred.
• Press the <GC move> button to move the guest check.
7.8.8. Transferring a guest check to another op-
erator
The transfer GC function serves for transferring a guest
check to another operator. This function is useful for a
shift change for example.
• Open the GC to be transferred as described in chapter
7.8.1 “Opening a GC” on page 92 .
• Press the <Functions> button.
• Press the <Mod. functions 2> button.
• Press the <Shift change> button.
• Select an operator from the list to transfer the GC to
him.
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VECTRON POS MOBILETOUCH
7.9. Working with reports
This chapter informs you about the report function. Wheth-
er or not you can use this function depends on program-
ming and configuration of your MobileTouch POS system.
In reports you can evaluate data that was stored in the
POS system. The Vectron POS software provides several
standard reports. You can display and print PLU- and op-
erator reports for example. A PLU report can contain e.g.
PLU numbers, PLU names, the number of sold PLUs, the
sales per PLU and the total sales. An operator report can
contain e.g. the proceeds of the operators and the sales
per customer.
You can create two types of reports with Vectron POS
software: X-reports and Z-reports. X-reports are intermedi-
ate reports, where the data is not deleted from the book-
ing memory. You can display, print and store X-reports as
often as you want to. Z-reports are final reports, where
the data is deleted from the booking memory. Output of
Z-reports is only possible once, since the data is deleted
from the booking memory after output.
Your Vectron dealer can program and configure reports
according to your requests.
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EN
7.10. Void and Correction
This chapter informs you about the void function. Whether
or not you can use this function depends on programming
and configuration of your MobileTouch POS system.
You can cancel bookings if for instance an operator made
false entries. Furthermore, you can program and configure
the MobileTouch so that PLUs are cancelled and the re-
spective invoice is corrected, if a customer returns items.
7.11. Using a wireless network for data transfer
This chapter tells you how to use the wireless network for
data transfer.
Prerequisite for using a wireless network is that it was
installed as described in chapter 6.3 “Installing a wireless
network” on page 64.
Functions like e.g. calling a GC only work if radio commu-
nication between MobileTouch POS system and an access
point is established. This depends on the programming of
your MobileTouch POS system, e.g. when guest checks are
stored on a GC server.
If radio communication between MobileTouch POS sys-
tem and an access point is interrupted, it is automatically
restored as soon as the radio signal is available again.
Data stored on the MobileTouch POS system is transferred
afterwards.
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VECTRON POS MOBILETOUCH
7.12. Restarting the MobileTouch POS system
Use the reset key to start the MobileTouch POS system
anew.
NOTICE
a
Sharp objects can damage the
electronics of the MobileTouch POS
system
X
Use a blunt object for pressing the
reset key
• Shortly press the reset key for restart of the
MobileTouch POS system.
Fig. 48: Pressing the reset key
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EN
8. Shut down
This chapter tells you how to shut down the MobileTouch.
Shut down the MobileTouch if you do not use MobileTouch POS
system and MobileTouch charging station for a longer period.
8.1. Shut down of MobileTouch POS system
This chapter tells you how to shut down the MobileTouch
POS system.
• Shortly press the ON/OFF key to switch the MobileTouch
to quiescent condition.
Fig. 49: Switching the MobileTouch POS system to quies-
cent condition
• Place the MobileTouch POS system with the touch
screen onto a smooth surface.
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VECTRON POS MOBILETOUCH
• Use a coin to turn the battery compartment screw anti-
clockwise until it is released.
Fig. 50: Releasing the battery compartment screw
• Lift the battery compartment cover at the screw.
Fig. 51: Lifting the battery compartment cover
• Remove the battery compartment cover.
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EN
• Enable the battery release.
Fig. 52: Enabling the battery release
• Remove the battery B50 from the compartment.
• Put the battery cover onto the compartment.
• Fasten the battery compartment screw clockwise finger
tight with a coin.
Fig. 53: Fastening the battery compartment screw
• Store MobileTouch POS system and battery B50 in the
original packaging.
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VECTRON POS MOBILETOUCH
• Store the MobileTouch POS system at a room tempera-
ture between -20 and 70 °C and air humidity between
10 and 80 percent.
• Store the battery B50 at a room temperature between
-20 and 35 °C and air humidity between 45 and 85 per-
cent.
i
B50 batteries, which you do not use for
a longer period, should be charged be-
tween 30 and 50 percent, as the life of
battery cells reduces faster when being
fully charged. The battery charging is
indicated on the display or you can ask
your Vectron dealer to charge the bat-
teries to this capacity.
i
The charging of the battery cells is
reduced during storage. Battery cells
can discharge totally and are destroyed
when you store the batteries for more
than six months. After six months charge
the batteries again to 30 to 50 percent
or ask your Vectron dealer to charge the
batteries to this capacity.
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EN
8.2. Shut down of MobileTouch charging station
This chapter tells you how to shut down the MobileTouch
charging station.
• Unplug the mains lead from the outlet.
• Unplug the power pack from the female jack of the
charging station.
Fig. 54: Unplugging the power pack
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VECTRON POS MOBILETOUCH
• Unplug the female connector from the mains plug.
Fig. 55: Unplugging the female connector from the mains
plug
• Pack the MobileTouch charging station, power pack
EA10301 and power cord in the original packaging.
• Store the MobileTouch charging station at a room
temperature between -20 and 70 °C and air humidity
between 45 and 85 percent.
• Store the power pack EA10301 at a room temperature
between -20 and 85 °C and air humidity between 5 and
90 percent.
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EN
9. Errors, possible reasons and
troubleshooting
This chapter informs you about possible reasons for errors that
occur when operating the MobileTouch POS system and the
MobileTouch charging station. You learn how to remove them
yourself. Please contact your Vectron dealer if you cannot solve
the problem yourself.
9.1. MobileTouch POS system
Errors Possible reasons Troubleshooting
The MobileTouch
POS system cannot
be switched on.
The battery B50
is not inserted in
the battery com-
partment of the
MobileTouch POS
system.
Insert the battery
B50 to the com-
partment of the
MobileTouch POS
system as described
in chapter 6.2.2
“Inserting a bat-
tery B50 to the
MobileTouch POS
system” on page
59.
The battery com-
partment cover is
not attached to the
MobileTouch POS
system.
Put the cover to
the battery com-
partment of the
MobileTouch POS
system and fasten
the battery com-
partment screw
finger tight.
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VECTRON POS MOBILETOUCH
Errors Possible reasons Troubleshooting
The MobileTouch
POS system cannot
be switched on.
The battery B50 is
not charged.
Charge the bat-
tery B50 as de-
scribed in chapter
6.2.1 “Inserting
and charging B50
batteries in the
MobileTouch charg-
ing station” on page
56 or in chapter
6.2.3 “Inserting
the MobileTouch
POS system to the
charging station
and charging a bat-
tery B50” on page
62 .
Vectron POS soft-
ware has a malfunc-
tion.
Press the reset
key as described
in chapter 7.12
“Restarting the
MobileTouch POS
system” on page
100 .
The ON/OFF key is
damaged.
Contact your Vec-
tron dealer.
The MobileTouch
POS system is dam-
aged.
Contact your Vec-
tron dealer.
The battery B50 is
damaged.
Contact your Vec-
tron dealer.
The MobileTouch
POS system does
not react to your
entries.
The MobileTouch
POS system is in
quiescent state.
Press the ON/OFF
key as described
in chapter 7.3.1
“Switching on the
MobileTouch POS
system” on page
79.
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EN
Errors Possible reasons Troubleshooting
The signed-in op-
erator is not author-
ized for the respec-
tive function.
Contact your Vec-
tron dealer.
The touch screen is
not calibrated.
Contact your Vec-
tron dealer.
Vectron POS soft-
ware has a malfunc-
tion.
Press the reset
key as described
in chapter 7.12
“Restarting the
MobileTouch POS
system” on page
100.
Programming of the
MobileTouch POS
system is faulty.
Contact your Vec-
tron dealer.
The touch screen is
damaged.
Contact your Vec-
tron dealer.
The MobileTouch
POS system is dam-
aged.
Contact your Vec-
tron dealer.
The battery B50 is
damaged.
Contact your Vec-
tron dealer.
The MobileTouch
POS system does
not display any-
thing.
The MobileTouch
POS system is in
quiescent state.
Press the ON/OFF
key as described
in chapter 7.3.1
“Switching on the
MobileTouch POS
system” on page
79.
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VECTRON POS MOBILETOUCH
Errors Possible reasons Troubleshooting
The MobileTouch
POS system does
not display any-
thing.
The battery B50 is
not inserted in the
compartment of the
MobileTouch POS
system.
Insert the battery
B50 to the com-
partment of the
MobileTouch POS
system as described
in chapter 6.2.2
“Inserting a bat-
tery B50 to the
MobileTouch POS
system” on page
59.
The battery com-
partment cover is
not attached at the
MobileTouch POS
system.
Put the cover to
the battery com-
partment of the
MobileTouch POS
system and fasten
the battery com-
partment screw
finger tight.
The battery B50 is
not charged.
Charge the bat-
tery B50 as de-
scribed in chapter
6.2.1 “Inserting
and charging B50
batteries in the
MobileTouch charg-
ing station” on page
56 or in chapter
6.2.3 “Inserting
the MobileTouch
POS system to the
charging station
and charging a bat-
tery B50” on page
62.
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EN
Errors Possible reasons Troubleshooting
Vectron POS soft-
ware has a malfunc-
tion.
Press the reset
key as described
in chapter 7.12
“Restarting the
MobileTouch POS
system” on page
100 .
The MobileTouch
POS system is dam-
aged.
Contact your
Vectron dealer.
The battery B50 is
damaged.
Contact your
Vectron dealer.
The MobileTouch
POS system pro-
cesses other entries
than those made on
the touch screen.
The touch screen is
not calibrated
Contact your
Vectron dealer.
The touch screen is
damaged.
Contact your Vec-
tron dealer.
The battery B50 is
discharged after a
short time.
The battery B50 is
is not completely
charged.
Discharge the
battery B50 com-
pletely. Afterwards
charge it completely
as described in
chapter 6.2.1 “In-
serting and charg-
ing B50 batteries
in the MobileTouch
charging station”
on page 56 or
in chapter 6.2.3
“Inserting the
MobileTouch POS
system to the
charging station
and charging a bat-
tery B50” on page
62 .
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VECTRON POS MOBILETOUCH
Errors Possible reasons Troubleshooting
The battery B50 is
discharged after a
short time.
The battery B50
has reached the
maximum number of
charging cycles as
described in chapter
4.5 “Technical data”
on page 28 .
Exchange the bat-
tery B50 against an
original battery.
The MobileTouch
POS system does
not send data to the
access point.
The hand of the
operator covers
the antenna of the
MobileTouch POS
system.
Hold the
MobileTouch POS
system as de-
scribed in chapter
7.1 “Holding the
MobileTouch POS
system” on page
75 .
The access point is
switched off.
Switch on the ac-
cess point.
The MobileTouch
POS system is out
of the radio signal
range.
Bring the
MobileTouch POS
system to radio
signal range.
Faulty configuration
of the access point.
Contact your Vec-
tron dealer.
The radio signal
does not reach the
room in which you
use the MobileTouch
POS system.
Adjust the access
point antenna so
that the radio signal
reaches the room
in which you are
working.
The radio signal
is disturbed by
devices within its
range.
Contact your Vec-
tron dealer.
The access point is
damaged.
Contact your Vec-
tron dealer.
The MobileTouch
POS system is dam-
aged.
Contact your Vec-
tron dealer.
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EN
9.2. MobileTouch charging station
Errors Possible reasons Troubleshooting
The battery B50 is
not charged when
inserted in the
MobileTouch charg-
ing station.
The safety plug is
not plugged to a
voltage-carrying
outlet.
Put the safety plug
into a voltage-
carrying outlet that
is protected by a
fault-current circuit
breaker.
The plug of the
power pack is not
plugged to the
female jack of the
charging station.
Put the power pack
plug into the female
jack of the charging
station.
The charging
contacts of the
battery B50 have
no contact to the
charging contacts
in the MobileTouch
charging station.
Insert the battery
B50 to the charging
station so that the
charging contacts
touch each other.
Clean the charging
contacts as de-
scribed in chapter
10.2.1 “Cleaning
the contacts” on
page 118 .
The temperature of
the battery B50 is
above or below the
permissible tem-
perature range.
Make sure that the
ambient tempera-
ture is as described
in chapter 4.5
“Technical data” on
page 28 . Wait
until the tempera-
ture of the battery
B50 is in the per-
missible range.
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VECTRON POS MOBILETOUCH
Errors Possible reasons Troubleshooting
The battery B50 is
not charged when
inserted in the
MobileTouch charg-
ing station.
Another power pack
than the EA10301
is connected to the
MobileTouch charg-
ing station.
Connect the power
pack EA10301 to
the MobileTouch
charging station.
The battery B50 is
damaged.
Contact your Vec-
tron dealer.
The MobileTouch
power pack is dam-
aged.
Contact your Vec-
tron dealer.
The MobileTouch
charging station is
damaged.
Contact your Vec-
tron dealer.
The battery B50 is
not charged when
being inserted in
the MobileTouch
POS system and
the MobileTouch
POS system be-
ing inserted in the
charging station.
The safety plug is
not plugged to a
voltage-carrying
outlet.
Put the safety plug
is into a voltage-
carrying outlet that
is protected by a
fault-current circuit
breaker.
The plug of the
power pack is not
plugged to the
female jack of the
charging station.
Put the power pack
plug into the female
jack of the charging
station.
The charging
contacts of the
battery B50 have
no contact to the
charging contacts
in the MobileTouch
charging station.
Insert the battery
B50 to the charging
station so that the
charging contacts
touch each other.
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EN
Errors Possible reasons Troubleshooting
Clean the charging
contacts as de-
scribed in chapter
10.2.1 “Cleaning
the contacts” on
page 118 .
The battery com-
partment cover is
not attached at the
MobileTouch POS
system.
Put the cover to
the battery com-
partment of the
MobileTouch POS
system and fasten
the battery com-
partment screw
finger tight.
The temperature of
the battery B50 is
out of the permis-
sible temperature
range
Make sure that the
ambient tempera-
ture is as described
in chapter 4.5
“Technical data” on
page 28. Wait un-
til the temperature
of the battery B50
is in the permissible
range.
Another power pack
than the EA10301
is connected to the
MobileTouch charg-
ing station.
Connect the
EA10301 to the
MobileTouch charg-
ing station.
The battery B50 is
damaged.
Contact your Vec-
tron dealer.
The MobileTouch
POS system is dam-
aged.
Contact your Vec-
tron dealer.
The MobileTouch
power pack is dam-
aged.
Contact your Vec-
tron dealer.
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VECTRON POS MOBILETOUCH
Errors Possible reasons Troubleshooting
The battery B50 is
not charged when
being inserted in
the MobileTouch
POS system and
the MobileTouch
POS system be-
ing inserted in the
charging station.
The MobileTouch
charging station is
damaged.
Contact your Vec-
tron dealer.
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EN
10. Service and maintenance
This chapter tells you how to clean the MobileTouch and how to
get technical support.
A DANGER
a
Danger through electric shock
X
High voltage at power cord and power
pack
X
Do not clean MobileTouch POS system,
MobileTouch charging station, power pack
and power cord while the mains plug is
plugged in
X
Do not open MobileTouch POS system,
MobileTouch charging station and power
pack
You will die or suffer from burns
X
Switch off the MobileTouch POS system
X
Unplug the mains plug
10.1. Cleaning
This chapter tells you how to clean the MobileTouch POS
system and the MobileTouch charging station.
NOTICE
a
Damage of surfaces through caustic
cleansers
X
Do not use caustic cleansers
X
Only use mild cleansers or water
for cleaning
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VECTRON POS MOBILETOUCH
10.2. Cleaning housing and display
Clean the housing of MobileTouch POS system, its display
and the MobileTouch charging station with a fluff-free
cloth. You can dampen the cloth with a mild, residue-free
cleanser or water.
10.2.1. Cleaning the contacts
Carefully clean the contacts of MobileTouch POS system,
MobileTouch charging station and batteries B50 with a cot-
ton bud.
10.3. Maintenance
Any maintenance work at the MobileTouch POS system and
the MobileTouch charging station must exclusively be car-
ried out by your Vec tron dealer.
10.4. Contacting the customer service
Please contact your Vectron dealer in case of ques-
tions or should you require assistance for operating the
MobileTouch POS system and the MobileTouch charging
station.
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EN
11. Disposal
Vectron Systems AG takes back waste electric and electronic
equipment that has been used for commercial purposes and that
was produced by or on behalf of the company, consistent with
article 9 of directive 2002/96/EC, last changed by directive
2003/108/EC. The company will dispose of the waste electric and
electronic equipment properly.
The legal obligation applies for devices, that will be put on the
market after August 13, 2005. In addition, the manufacturer
extends this obligation to all devices that have been put on the
market as of January 1, 2004.
The MobileTouch POS system, the MobileTouch charging and
docking station, the power supply EA10301 and the batteries B50
must not be disposed of together with household waste.
Please send back waste electric and electronic equipment that
was produced by or on behalf of Vectron Systems AG prepaid and
marked “Waste electric and electronic equipment” to Vectron
Systems AG in the original packaging.
WEEE-Reg.-no. DE 91733199
120
VECTRON POS MOBILETOUCH
12. Glossary
This chapter explains the terms that are used in context with the
MobileTouch.
Term Definition
Access Point Tool that rules the communication between
devices in wireless networks.
Barcode Information, which consists of bars with
varying widths and spaces of parallel lines.
The bar code represents data, which eg the
POS system can decode.
Bluetooth Open wireless technology standard for
exchanging data over short distances. Via a
Bluetooth-network you can address devices
like for example printers.
Booking memory Memory which stores each booking of the
operators.
Button A button is programmed in the POS system
and releases commands. The programmed
commands can be called via touch screen or
keyboard of the POS system.
Enhanced Data
Rate (EDR)
Bluetooth standard with a maximum data
transmission rate of 2.1 megabit per second.
Flash memory Memory that keeps data even after the
power supply was switched off.
GC server POS system, which is responsible for central
guest check administration in the network.
Icon Pictograph used in graphical user interfaces.
When touching or clicking on icons you can
call functions of the Vectron POS software.
LCD Liquid Crystal Display
Media Method for finalizing an invoice. Media are
for example cash and credit card payment.
Payment inter-
face
Here you make e.g. payments with different
media.
121
EN
Term Definition
POS Point Of Sale
Registration in-
terface
Here you can enter e.g. PLUs to guest
checks.
Service Set Iden-
tifier (SSID)
Name of a wireless network
Thin Film Transis-
tor (TFT)
Electronic component for control of screens.
Touch screen Input device, which releases functions in the
POS system when an operator touches the
buttons on the POS system’s display.
User interface All display elements and buttons that are ar-
ranged on the screen for displaying informa-
tion or carrying out functions.
Wireless Local
Area Network
(WLAN)
Wireless radio network for devices. Devices
can transmit data via Wi-Fi. To use Wire-
lessLAN an access point has to be installed
and configured.
Wireless network Network in which data is exchanged between
devices via radio.
X-report Intermediate report, where data is not de-
leted from the memory.
Z-report Final report, where data is deleted from the
memory.
122
VECTRON POS MOBILETOUCH
13. Icons
Icons are pictographs on the display of the MobileTouch. Icons
shown on the display are designated buttons. A touch of the dis-
play button calls functions, like e.g. generating an invoice.
This chapter lists some of the icons integrated in Vectron POS
software and explains their meaning. You can load self-created
icons to Vectron POS software, e.g. for product groups or prod-
ucts.
Please contact your Vectron dealer for questions and requests
concerning programming and configuration.
123
EN
Overview of icons that are integrated in Vectron POS software:
The numbering of lines and columns is meant to help you with the
designation of icons in this table. The icon no. of each icon that is
used in Vectron POS software can be found in the detailed table
starting page 124.
1 2 3 4 5 6 7 8 9
1
2
3
4
5
6
7
8
9
10
11
124
VECTRON POS MOBILETOUCH
Meaning of icons that are integrated in Vectron POS software:
Icon no. Icon Meaning
1 Vectron POS
2 Centered
3 Left assigned
4 Right assigned
5 Enter
6
Field up
7 Field down
8 Cursor left
9 Cursor right
10 Page up
11 Page down
12 Field left
13 Field right
14 Shift
125
EN
Icon no. Icon Meaning
15 Shift lock
16 Editor
17 New record
18 Delete records
19 Print
20 Next record
21 Prev. record
22 Goto record
23 Select
24 Mark
25 Mark
26 Browser / Mask
27 Search by text
28 Send
29 Load
126
VECTRON POS MOBILETOUCH
Icon no. Icon Meaning
30 Store
31 Network
32 Clear
33 Esc
34 Mode
101 Takeaway
102 Cancel receipt
103 Duplicate receipt
104 Guest counter
105 In-house
106 No invoice
107 Operator
108 Manager func. Only
109 Open GC/operator
110 Seat number
127
EN
Icon no. Icon Meaning
111 PLU
112 Invoice
113 Load invoice
114 Recall invoice
115 Duplicate GC
116 Split by seat no.
117 Void
118 Void last entry
119 Check
120 GC 0
121 GC split
122 Transfer GC
123 Check move
124 Table map
125 Edit GC text
128
VECTRON POS MOBILETOUCH
Icon no. Icon Meaning
126 X reports
127 Z reports
128 Subtotal GC
129 Subtotal
130 Deposit
131 Paid out
132 Operator report
133 Receipt on
134 Receipt off
135 Data entry
136 Print format shift
137 Received amount
138 VIP sale
139 Journal
140 Price
129
EN
Icon no. Icon Meaning
141 Table reservations
142 Department DPT
143 Department WG
201 Cash
202 Media no.
401 Cold drinks
402 Hot drinks
403 Side dishes
404 Beer
405 Icecream
406 Fish
407 Meat
408 Beverages
409 Main dishes
410 Desserts
130
VECTRON POS MOBILETOUCH
Icon no. Icon Meaning
411 Pizza
412 Spirits
413 Starters
414 Wine
415 Vegetables
416 Salad
131
EN
14. EC Declaration of conformity
Manufacturer Vectron Systems AG
Willy-Brandt-Weg 41
48155 Muenster, Germany
Device type Mobile POS System
Type designation Vectron POS MobileTouch
The manufacturer declares that the above designated product
complies with the fundamental standards of directive 2004/108/
EC when used as directed.
Applied standards
• EN 55022:2006 + A1:2007 class B
• EN 55024:1998 + A1:2001 + A2:2003
• EN 61000-3-2:2006 class D
• EN 61000-3-3:2008
• AS/NZS CISPR 22:2006 class B
Muenster, 15.03.2011
Jens Reckendorf
Member of the Board
Thomas Stümmler
Member of the Board
132
VECTRON POS MOBILETOUCH
15. Accessories
At this point we would like to inform you about the accessories
you can purchase for the MobileTouch. More information and the
technical data for accessories are available on the Internet at
www.vectron.de.
Please address your questions concerning our products to your
Vectron dealer.
15.1. Battery B50
In addition to the battery B50 supplied together with the
MobileTouch POS system you can purchase more batteries
as accessories.
Fig. 56: Battery B50
133
EN
15.2. MobileTouch charging station with power
pack EA10301
In the MobileTouch charging station you can charge up to
three B50 batteries simultaneously.
Fig. 57: MobileTouch Charging station
134
VECTRON POS MOBILETOUCH
15.3. Vectron Touch pen
The touch pen serves for entering data via the touch
screen of the MobileTouch POS system. The touch pen is
made of plastic.
Fig. 58: Vectron touch pen
15.4. Multifunction Touch pen
The multifunction touch pen serves for entering data via
the touch screen of the MobileTouch POS system. The mul-
tifunction touch pen has an integrated ball pen refill. By
turning the cap you can change between writing- and touch
function.
Fig. 59: Multifunction touch pen
135
EN
15.5. Leather holster
The leather holster serves for transporting the
MobileTouch POS system.
In addition to the MobileTouch POS system you can put
a touch pen or multifunction touch pen into the leather
holster. Both are available as accessories. At the lug of the
leather holster you can attach a safety strap, which is con-
nected to the MobileTouch POS system. The safety strap
prevents the MobileTouch POS system from falling down.
Fig. 60: Leather holster
136
VECTRON POS MOBILETOUCH
15.6. Belt
At the belt you can attach the leather holster, which is
available as accessory.
Fig. 61: Belt
15.7. Safety strap
The safety strap prevents the MobileTouch POS system
from falling down.
You can attach the safety belt at the MobileTouch POS
system and at the leather holster, which is available as ac-
cessory.
Fig. 62: Safety strap
137
EN
15.8. WLAN Access Point Professional
The WLAN Access Point Professional serves for the wire-
less networking of POS systems. WLAN Access Point Pro-
fessional supports WiFi standard 802.11b.
Fig. 63: WLAN Access Point Professional
15.9. Network print licence for Wireless LAN
With the network print licence for Wireless LAN you can
print from a MobileTouch POS system on a WLAN printer.
138
VECTRON POS MOBILETOUCH
15.10. Printer Bixolon SPP-R200
The MobileTouch POS system addresses the mobile thermal
printer Bixolon SPP-R200 per Blue tooth.
You can attach the printer with a clip at your belt. The
printer prints on thermal paper.
Fig. 64: Printer Bixolon SPP-R200
139
EN
16. Other Vectron products
This chapter tells you which other Vectron products you can
purchase in addition to the MobileTouch. For current and detailed
information please see the Internet at www.vectron.de.
Please address your questions concerning our products to your
Vectron dealer.
16.1. Stationary POS systems
The stationary POS systems can be used as single station
systems. Furthermore, they can be used as server in a
network, for data exchange between mobile and station-
ary systems for example. All mobile and stationary POS
systems are compatible thanks to the uniform Vectron POS
software.
140
VECTRON POS MOBILETOUCH
16.1.1. Vectron POS ColorTouch
Vectron POS ColorTouch has a 30.7 cm (12.1") display.
Input is made via the touch screen.
Fig. 65: Vectron POS ColorTouch
141
EN
16.1.2. Vectron POS Mini
Vectron POS Mini has a 14.5 cm (5.7") display. Input is
either made via the optional touch screen or via flat key-
board.
Fig. 66: Vectron POS Mini
142
VECTRON POS MOBILETOUCH
16.1.3. Vectron POS Modular
Vectron POS Modular can be combined with various moni-
tors and keyboards.
Monitors:
• Monitor Vectron D80T; 21.3 cm screen (8.4")
• Monitor Vectron D151T; 38.1 cm screen (15")
• Monitor Vectron D153T; 38.1 cm screen (15")
• Monitor Vectron D171T; 43.2 cm screen (17")
Keyboards:
• Flat keyboard Vectron K10F
• Raised keyboard Vectron K10R
Fig. 67: Vectron POS Modular
143
EN
16.1.4. Vectron POS SteelTouch II
You can order Vectron POS SteelTouch II with 38.1 cm-
(15") and 43.1 cm display (17"). Data input is made via the
touch screen.
Fig. 68: Vectron POS SteelTouch II
144
VECTRON POS MOBILETOUCH
16.1.5. Vectron POS SteelTouch Light
Vectron POS SteelTouch Light has a 38.1 cm display (15").
Data input is made via the touch screen.
Fig. 69: Vectron POS SteelTouch Light
145
EN
16.1.6. Vectron POS SteelTouch PC
Vectron POS SteelTouch PC has a 38.1 cm display (15").
The POS system is a computer with operating system Mi-
crosoft
®
Windows
®
, on which the Vectron POS software is
installed. Input is made via the touch screen.
Fig. 70: Vectron POS SteelTouch PC
146
VECTRON POS MOBILETOUCH
16.1.7. Vectron POS Vario II
Vectron POS Vario II has a 30.75 cm display (12,1"). Data
input is made via the flat keyboard and the touch screen.
Fig. 71: Vectron POS Vario II
147
EN
16.2. Hybrid and mobile POS systems
Hybrid POS systems are suitable for mobile use and for
stationary use in a charging- and docking station. You
can use the mobile systems directly on the site where
you serve your customers. All mobile and stationary POS
systems are compatible thanks to the uniform Vectron POS
software.
16.2.1. Vectron POS MobilePad
Vectron POS MobilePad is a hybrid POS system with 21.3
cm display (8,4"). It is suitable for mobile use and for
stationary use in the MobilePad charging- and docking
station. Data input is made via touch screen. Via the ports
at the MobilePad charging- and docking station you can
connect external devices like printers to the MobilePad
POS system.
Fig. 72: Vectron POS MobilePad
148
VECTRON POS MOBILETOUCH
16.2.2. Vectron POS MobilePro
Vectron POS MobilePro is a mobile system with 8.9 cm
display (3,5"). Data input is made via keyboard or touch
screen. The MobilePro charging station serves for charging
batteries.
Fig. 73: Vectron POS MobilePro
149
EN
16.2.3. Vectron POS MobileXL
Vectron POS MobileXL is a hybrid POS system with 14.5 cm
display (5.7"). It is suitable for mobile use and for station-
ary use in the MobileXL charging- and docking station.
Data input is made via touch screen. Via the ports at the
MobileXL charging- and docking station you can connect
external devices like printers to the MobileXL POS system.
Fig. 74: Vectron POS MobileXL
150
VECTRON POS MOBILETOUCH
16.3. Software
Vectron software serves for example for evaluating or
adjusting data of your POS systems.
16.3.1. Vectron Commander
Vectron Commander is a communication- and evaluation
software for Vectron POS systems. The software can be
used with computers with Microsoft
®
Windows
®
operating
system.
Via connection to the Vectron POS system the Vectron
Commander can poll, evaluate and manage the POS system
data. You are thus informed at any time about sales-, or-
der- or working time data etc.
Vectron Commander serves for display or printout of
reports. For this purpose you can use the supplied report
templates or create and adjust reports according to your
requirements.
You can poll data from or send data to several POS sys-
tems simultaneously. Furthermore you can configure
operators with individual authorizations.
The Vectron POS Anywhere function enables you to con-
nect via network or modem to POS systems and control
them remotely and to monitor operating procedures.
Vectron Commander can be used as interface between ex-
ternal software (for instance merchandise control systems)
and Vectron POS systems.
151
EN
16.3.2. Vectron POS software
Vectron POS software is the system software for Vectron
POS systems. Your Vectron dealer can program and
configure the Vectron POS software individually for you.
All mobile and stationary POS systems as well as Vectron
POS PC are compatible thanks to the uniform Vectron POS
software.
16.3.3. Vectron POS PC
With Vectron POS PC you can install the software for
Vectron POS systems on computers with operating system
Microsoft
®
Windows
®
.
In addition to Vectron POS PC you can use e.g. E-mail-,
office-, hotel- and merchandise management applications.
Vectron POS PC is compatible to all mobile and stationary
Vectron POS systems.
16.4. bonVito
bonVito is Vectron’s solution for customer retention.
Customer retention campaigns are automatically carried
out via the POS systems when booking the PLUs. bonVito
provides individual customer cards, collection and redemp-
tion of points, digital stamps, a payment function as well as
coupons per E-mail, text or receipt imprint.
… 18 …

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