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User manual
Vectron POS MobilePad
VECTRON SYSTEMS
3
Your Vectron dealer
Stamp
Date: 02.03.2012
© 2011 to 2012 by Vectron Systems AG
Subject to error and technical modification
Manufacturer
Vectron Systems AG
Willy-Brandt-Weg 41
48155 Muenster, Germany
www.vectron.de
Vectron
Leading in POS Technology
5
Contents
1. Terms, signs and symbols .................................................11
1.1. Notes on safety............................................................................... 11
1.1.1. Signal words ....................................................................................12
1.1.2. Word message ................................................................................. 13
1.1.3. Safety symbols ............................................................................... 14
1.2. References to information ............................................................ 14
2. General notes on safety ....................................................15
3. About this manual .............................................................. 18
3.1. Target group ................................................................................... 18
3.2. Purpose............................................................................................ 18
3.3. Dealer support ................................................................................ 18
3.4. Explanatory notes on content ...................................................... 19
4. Specification ......................................................................21
4.1. MobilePad POS system .................................................................. 21
4.2. Vectron POS software ...................................................................24
4.3. MobilePad charging- and docking station ...................................25
4.4. Use as directed ............................................................................... 27
4.5. Technical data .................................................................................30
4.5.1. MobilePad POS system ..................................................................30
4.5.2. Battery B40 .................................................................................... 31
4.5.3. MobilePad Charging- and docking station .................................. 32
4.5.4. Power supply Vectron PS30 ......................................................... 32
4.5.5. Vectron POS software ...................................................................33
5. Device description .............................................................34
5.1. Shipment .........................................................................................34
5.2. Device description .......................................................................... 35
5.2.1. MobilePad POS system front view ...............................................35
5.2.2. MobilePad POS system rear view ................................................. 38
5.2.3. MobilePad POS system detailed view ..........................................40
5.2.4. Battery B40 .................................................................................... 42
5.2.5. MobilePad Charging- and docking station front view ...............44
5.2.6. MobilePad charging- and docking station rear view .................46
6
VECTRON POS MOBILEPAD
5.2.7. MobilePad Charging- and docking station bottom view ............48
5.2.8. Power pack Vectron PS30 ............................................................. 50
5.2.9. Power cord ......................................................................................52
5.3. Dimensions ...................................................................................... 54
6. Starting ............................................................................... 56
6.1. Setting up the MobilePad charging- and docking station ......... 57
6.1.1. Selecting the set-up site for the MobilePad Charging-
and docking station and set up ....................................................57
6.1.2. Connecting the MobilePad charging- and docking station
to the voltage supply ..................................................................... 58
6.1.3. Connecting devices to MobilePad charging-
and docking station........................................................................60
6.2. Inserting and charging B40 batteries .........................................60
6.2.1. Inserting B40 batteries to the MobilePad charging-
and docking station and charging ................................................ 61
6.2.2. Inserting B40 batteries to the MobilePad POS system ............. 63
6.2.3. Inserting MobilePad POS system to MobilePad charging-
and docking station and charging B40 batteries .......................66
6.3. Installing a network .......................................................................68
6.3.1. Installing a wired network ............................................................. 69
6.3.2. Installing a wireless network ........................................................ 70
6.4. Installing Bluetooth ....................................................................... 71
7. Operation ............................................................................72
7.1. Holding the MobilePad POS system ............................................. 72
7.2. Transporting the MobilePad POS system ....................................73
7.3. Switching on the MobilePad POS system and switching it to
quiescent condition ........................................................................ 74
7.3.1. Switching on the MobilePad POS system .................................... 74
7.3.2. Switching the MobilePad POS system to quiescent condition . 75
7.3.3. Activating the MobilePad POS system from quiescent
condition .......................................................................................... 76
7.4. Switching off the MobilePad POS system ...................................77
7.5. Charging the B40 batteries ..........................................................78
7.6. Exchanging the B40 batteries ......................................................80
7.6.1. Battery exchange with one battery ............................................. 81
7.6.2. Battery exchange with two batteries ..........................................84
7
7.7. Entering data to the MobilePad POS system .............................. 86
7.8. Sign in to the MobilePad POS system ..........................................90
7.8.1. Sign in via operator button ........................................................... 91
7.8.2. Sign in via operator key ................................................................ 91
7.9. Sign out from the MobilePad POS system .................................. 94
7.9.1. Sign out via operator button ........................................................ 94
7.9.2. Sign out via operator key .............................................................. 95
7.10. Working with guest checks ........................................................... 96
7.10.1. Opening a guest check ..................................................................96
7.10.2. Closing a GC ....................................................................................97
7.10.3. Finalizing a GC ................................................................................ 97
7.10.4. Splitting PLUs of a guest check to invoice .................................98
7.10.5. Splitting single PLUs of a guest check to another
guest check .....................................................................................99
7.10.6. Moving all PLUs of one guest check to another guest check .100
7.10.7. Transferring a guest check .........................................................100
7.11. Working with hold buffers ........................................................... 101
7.12. Working with reports ...................................................................102
7.13. Void and Correction .....................................................................103
7.14. Using a wireless network for data transfer ..............................103
7.15. Restarting the MobilePad POS system ......................................104
8. Shut down .........................................................................105
8.1. Shutting down the MobilePad POS system ...............................105
8.2. Shut down of MobilePad charging- and docking station ......... 108
9. Errors, possible reasons and troubleshooting ..............110
9.1. MobilePad POS system ................................................................110
9.2. MobilePad Charging- and docking station ................................115
10. Service and maintenance ................................................118
10.1. Cleaning ......................................................................................... 118
10.2. Cleaning housing and display .....................................................119
10.2.1. Cleaning the contacts .................................................................. 119
10.3. Maintenance ..................................................................................119
10.4. Contacting the customer service ............................................... 119
11. Disposal ............................................................................120
8
VECTRON POS MOBILEPAD
12. Glossary ............................................................................ 121
13. Icons ..................................................................................123
14. EC Declaration of conformity ..........................................126
15. Document revision ...........................................................127
16. Accessories ......................................................................128
16.1. Battery B40 and Battery housing B40 ......................................128
16.2. MobilePad Charging- and docking station
with power pack Vectron PS30 ..................................................129
16.3. Touch pens ....................................................................................129
16.3.1. Touch pen ......................................................................................129
16.3.2. Vectron touch pen ........................................................................ 130
16.4. Multifunction touch pen ..............................................................130
16.5. WLAN Access Point Professional ...............................................131
16.6. Network print licence for Wireless LAN ....................................131
16.7. Printer Bixolon SPP-R200 ...........................................................132
17. Other Vectron products ..................................................133
17.1. Stationary Vectron POS systems ...............................................133
17.1.1. Vectron POS SteelTouch II ..........................................................134
17.1.2. Vectron POS SteelTouch PC ........................................................135
17.1.3. Vectron POS Modular ..................................................................136
17.1.4. Vectron POS ColorTouch .............................................................137
17.1.5. Vectron POS Vario .......................................................................138
17.1.6. Vectron POS Mini .........................................................................139
17.2. Mobile / hybrid Vectron POS systems .......................................140
17.2.1. Vectron POS MobilePro ...............................................................140
17.2.2. Vectron POS MobileTouch ...........................................................141
17.2.3. Vectron POS MobileXL ................................................................. 142
17.3. Vectron software .......................................................................... 143
17.3.1. Vectron POS software .................................................................143
17.3.2. Vectron POS PC ............................................................................143
17.3.3. Vectron Commander ....................................................................144
11
EN
1. Terms, signs and symbols
This chapter informs you about the terms, signs and symbols that
are used in this user manual.
1.1. Notes on safety
This user manual contains safety notes, which indicate
hazards when operating the Vectron POS MobilePad, in the
following referred to as MobilePad.
Each safety note consists of three elements, the signal
word (1), the word message (2) and the safety symbol (3).
1
3
2
Fig. 1: Example for a safety note
12
VECTRON POS MOBILEPAD
1.1.1. Signal words
Signal words inform you about the risk of danger. The risk
contains information on how serious injuries are and how
probable it is that an injury will occur.
A DANGER
The signal word “DANGER” indicates a danger with high
risk, which will result in death or severe injury if it is not
avoided.
A WARNING
The signal word “WARNING” indicates a danger with me-
dium risk, which could result in death or severe injury if it
is not avoided.
A CAUTION
The signal word “CAUTION” indicates a danger with low
risk, which could result in minor injuries if it is not avoided.
NOTICE
The signal word “NOTICE” indicates a danger, which could
result in material damage if it is not avoided.
13
EN
1.1.2. Word message
Information of the word message for personal injury ap-
pear in the same order in every safety note.
Risk of electric shock
•
High voltage at the power supply
X
Do not open power supplies
You will die or suffer from burns
X
Only use undamaged power supplies
The word message contains the following information:
• You are told what is dangerous.
• You are told what endangers you and where the danger
is located.
• You are told what you must not do.
• You are informed about the consequences when ignor-
ing the safety note.
• You are told what you have to do to avoid the hazard.
Information of the word message for material damage ap-
pear in the same order in every safety note.
Caustic cleansers can damage the surfaces
X
Do not use caustic cleansers
X
Only use mild cleansers or water for cleaning
The word message contains the following information:
• You are told what causes the material damage.
• You are told what you must not do.
• You are told what you have to do to avoid material dam-
age.
14
VECTRON POS MOBILEPAD
1.1.3. Safety symbols
Each safety note contains a safety symbol, which marks
the hazard graphically. If no special safety symbol is avail-
able, the general safety symbol is used.
Safety symbols have the following meaning:
Symbol Meaning
A A
General safety symbols for signal word
panels, warning of personal injuries.
a
General safety symbol for hazards for
which no special safety symbol is avail-
able.
s
Special safety symbol for hazards
through electric current.
t
Special safety symbol for hazards
through high temperatures
1.2. References to information
This user manual contains information that refer to helpful
information concerning the handling of MobilePad.
The information signal has the following meaning:
i
The information signal indicates refer-
ences to information that can be helpful
when operating the MobilePad.
15
EN
2. General notes on safety
This chapter informs you about hazards that exist when operating
the MobilePad.
Observe the following notes on safety by all means:
A DANGER
s
Risk of electric shock
•
High voltage at cable and power supply
X
Do not open power supplies
You will die or suffer from burns
X
Only use undamaged cables and power
supplies
X
Only use cables and power supplies in
original condition
X
Do not use liquids next to cable and
power supply
A DANGER
t
Danger through high temperatures
•
Batteries B40 can ignite
X
Do not expose batteries B40 to fire or
high temperatures
X
Do not open, drop, throw or modify
batteries B40
You will suffer from cauterization or burns
X
Charge batteries B40 between 0 and
45°C at air humidity of 45 to 85 percent
X
Discharge batteries B40 between -10 and
60°C at air humidity of 45 to 85 percent
X
Store batteries B40 between -20 and
60°C at air humidity of 45 to 85 percent
16
VECTRON POS MOBILEPAD
A CAUTION
s
Risk of electric shock
•
Short circuit in the low-voltage circuit of
the power supply
X
Do not pour liquids over MobilePad, cable
and power supply
You could suffer an electric shock
X
Do not use liquids next to cable and
power supply
NOTICE
a
Damage of MobilePad
•
Dropping of MobilePad from the set-up
area
•
Transport and dispatch of MobilePad in
inappropriate packaging
•
Overvoltage in power supply network
•
Overvoltage through connection of a
wrong power supply
The MobilePad could be damaged
X
Place MobilePad on a stable, even surface
with sufficient space
X
Keep the original packaging
X
Transport and dispatch the MobilePad
exclusively in the original packaging
X
Exclusively connect the MobilePad to a
voltage between 100 and 240 volt
X
Exclusively use Vectron accessories or
accessories approved by Vectron
17
EN
NOTICE
a
Damage of B40 batteries
•
Short circuit of battery electronics
The B40 batteries could be damaged
X
Do not touch contacts of B40 batteries
with metallic objects
X
Do not pour liquids over B40 batteries or
clean them with liquids
X
Do not use damaged batteries; return
them to Vectron in original packaging or
dispose of properly
NOTICE
a
Modification of configuration and
programming of MobilePad
•
Loss and illegal modification of data
•
Illegal modification of configuration and
programming
You could sustain financial damage and
penal consequences
X
Protect programming by passwords
X
Assign each operator exclusively his
required rights
18
VECTRON POS MOBILEPAD
3. About this manual
This user manual is part of the MobilePad. The user manual must
be kept together with MobilePad. When forwarding the MobilePad
please forward this manual as well.
3.1. Target group
This user manual is meant for end users of the MobilePad.
3.2. Purpose
This user manual informs you about performance and
features of the MobilePad. It is meant to inform you about
how to start, operate and close down the MobilePad.
3.3. Dealer support
Vectron Systems AG is the manufacturer of MobilePad.
Vectron does not sell the MobilePad directly to end users.
The Vectron specialist dealer from whom you purchased
the MobilePad is your contact partner for all questions
concerning the POS system.
The MobilePad systems which Vectron sells to their spe-
cialist dealers are neither programmed nor configured.
Your Vectron dealer should have programmed and con-
figured your MobilePad system after consulting you and
according to your requests.
19
EN
For this reason, this end user manual contains only the
information that applies for all MobilePad POS systems,
since the Vectron POS software should be programmed and
configured individually for you. This end user manual does
not contain information about programming and configura-
tion of the MobilePad POS system.
You should have obtained detailed training and documen-
tation, adjusted to your programming and configuration of
Vectron POS software, from your Vectron dealer.
3.4. Explanatory notes on content
The chapter “Specifications” gives an overview on the
tasks for which you can use the MobilePad. In chapter
“Device description” you are informed about the compo-
nents of MobilePad, where you find the components, their
designation and the functions they have.
The chapter “Starting” explains the preparations re-
quired for starting the MobilePad. The normal mode of the
MobilePad is explained in chapter “Operation”. The chapter
“Shutdown” describes how to shut down the MobilePad if
you do not use it for a longer period.
The chapter “Errors, possible reasons and troubleshoot-
ing” helps you to remove errors. The chapter “Service and
maintenance” explains how to clean the MobilePad and how
to get technical support.
The chapter “Disposal” describes how to dispose of
MobilePad after use. The “Glossary” explains abbreviations
and terms that are used in connection with MobilePad.
The chapter “Icons” explains the graphical elements of
MobilePad and their meaning.
20
VECTRON POS MOBILEPAD
The “EC Declaration of conformity” certifies the guidelines
with which MobilePad complies and according to which
standards the MobilePad was built. The “Document revi-
sion” registers modifications of the user manual’s content.
The chapter “Accessories” informs you about addi-
tional products that you can buy and use together with
MobilePad. The chapter “Other Vectron products” informs
you about other products, which Vectron offers in addition
to MobilePad.
21
EN
4. Specification
This chapter informs you about the features, the technical data
and the intended use of MobilePad.
MobilePad is a hybrid POS system that consists of two compo-
nents: MobilePad POS system and MobilePad charging- and dock-
ing station. You bought the components separately. Hybrid POS
system means that the MobilePad is suitable for mobile as well as
for stationary use in the MobilePad charging- and docking station.
The MobilePad POS system comprises the MobilePad POS system
with one battery B40 and one battery housing B40.
The MobilePad charging- and docking station comprises charging-
and docking station and power supply Vectron PS30 with power
cord.
4.1. MobilePad POS system
The MobilePad POS system is a mobile POS system, which
you can also use without network connection.
The MobilePad POS system consists of a shock- and splash-
proof magnesium housing.
Via the touch screen you enter data like bookings with your
finger or the touch pen. The display is readable even in
direct sunlight.
The MobilePad POS system transfers the entered data per
Wireless LAN. It supports the WEP safety standard for data
encryption. Via the wireless network connection you can
update the Vectron POS software or read out booking data.
22
VECTRON POS MOBILEPAD
The MobilePad POS system can connect to several Access
Points. It independently selects the Access Point with the
strongest radio signal. Thanks to this function, a large
reception- and transmission area can be covered. Your
Vectron dealer can check for you whether the MobilePad
POS system can be integrated to an existing Wireless LAN.
The MobilePad POS system has installed two WiFi antennas
to guarantee the best possible reception.
Bluetooth allows wireless connection of devices to the
MobilePad POS system via short distances, eg connection
of mobile printers.
The MobilePad POS system provides a SIM card slot. Your
Vectron dealer can insert a SIM card to the slot, eg for
encrypting data of a future fiscal memory.
A sensor recognizes when you tilt the MobilePad POS sys-
tem. Your Vectron dealer can configure the MobilePad POS
system for you so that the screen content is tilted by 180
degrees, for showing a customer his order or invoice for
example. Furthermore you can program the POS system so
that is switched to quiescent state in a defined position.
The MobilePad POS system has an integrated loudspeaker.
It can inform you about system messages by means of
sounds. Please ask your Vectron dealer to configure the
sounds for you.
Your Vectron dealer can configure the MobilePad POS sys-
tem so that the integrated vibration function informs you
about incoming messages that were sent by eg a Service-
Call.
23
EN
Shipment of the MobilePad POS system includes a bat-
tery B40. The lithium ion accumulator provides energy
for approx. four hours, depending on ambient conditions
and usage. You can insert a second battery B40 to the
MobilePad POS system, which prolongs the service life to
approx. eight hours. The service life depends for instance
on whether Wireless LAN and screen are switched on and
whether the power save function is programmed.
A battery can be exchanged during operation, when two
batteries are inserted in the MobilePad POS system and
the battery that remains in the POS system during the
exchange is charged more than five percent. The batteries
can be exchanged within short time.
The MobilePad POS system has a cache and a flash mem-
ory. In case of power failure, the cache, where data is
stored during operation of the MobilePad, is supplied with
power by means of a buffer battery. After switching off the
MobilePad data is stored in the flash memory.
The MobilePad POS system has a power save function with
which you can switch off components. Thanks to the lower
energy consumption you can prolong the service life of the
MobilePad POS system depending on ambient conditions
and usage.
The MobilePad POS system can optionally be equipped with
a transponder. You can use an RFID card eg for log in to
the POS system. Likewise, you can use the transponder for
loyalty programs. The optional transponder uses the TAG-It
HF-I plus standard with 13,56 MHz.
Your Vectron dealer should have configured and pro-
grammed the MobilePad according to your requests.
24
VECTRON POS MOBILEPAD
4.2. Vectron POS software
The MobilePad POS system is supplied with Vectron POS
software, which your Vectron dealer configured and pro-
grammed.
All Vectron POS systems use the same software. The GUI
can be adjusted individually to the different screen sizes of
the stationary and mobile POS systems.
The functions that can be used with the installed Vectron
POS software depend on the applied software version, con-
figuration and programming of the MobilePad POS system.
25
EN
4.3. MobilePad charging- and docking station
The MobilePad charging- and docking station serves for
charging B40 batteries and for connecting peripherals like
eg printers, customer displays and cash drawers to the
MobilePad POS system.
You can charge up to four B40 batteries simultaneously in
the MobilePad charging- and docking station: two batter-
ies in the compartments of charging- and docking station
and two more, if these are inserted in the MobilePad POS
system and the MobilePad is put in the charging- and dock-
ing station.
It takes about four hours to charge a discharged battery in
the MobilePad charging- and docking station. The charg-
ing- and docking station requires more time to charge
the battery inserted in the MobilePad POS system when
the POS system is switched on. The indicator lamps of
MobilePad POS system and the charge indicator at the
battery compartments tell you whether the inserted B40
batteries are charged or being charged.
To the two USB- and four serial ports at the rear of
MobilePad charging- and docking station you can connect
external devices like eg printers, customer displays and
scanners. At the front of MobilePad charging- and dock-
ing station you find another USB-port for connecting eg a
USB-stick or a USB-keyboard.
Your Vectron dealer can integrate the MobilePad into
a POS system network via a network port at the charg-
ing- and docking station. The MobilePad POS system can
receive data via the network and send data to other POS
systems when it is inserted in the charging- and docking
station.
26
VECTRON POS MOBILEPAD
The MobilePad charging- and docking station has a port to
which you can connect the cash drawers. Using a Y-cable
you can connect up to two cash drawers.
The Kensington-port serves for connecting an anti-theft
device, protecting the MobilePad charging- and docking
station against theft by means of a lock and a wire rope.
An operator lock is mounted to the housing of the
MobilePad POS system. With the suitable operator key you
can log in to the MobilePad POS system when it is inserted
in the MobilePad charging- and docking station. Your
Vectron dealer should have configured the operator lock
system for you.
27
EN
4.4. Use as directed
The MobilePad POS system may be used as hybrid POS sys-
tem. The MobilePad charging- and docking station may be
used for charging B40 batteries, for connecting approved
external devices and in connection with the MobilePad POS
system as stationary POS system.
Use the supplied cable with safety plug to connect the
MobilePad charging- and docking station and power supply
Vectron PS30 to a grounded socket. Using other power
supplies and cables is not as directed. The power supply
network must be protected with a residual current device.
MobilePad POS system, MobilePad charging- and docking
station, power supply Vectron PS30 and batteries B40
must not be opened. POS system, charging- and docking
station and their accessories must not be modified.
The operating company of MobilePad is responsible for
storage and backup of data created with the MobilePad.
The data is to be processed and stored in such a way that
they comply with eg the demands of fiscal authorities.
Depending on configuration and programming of the
Vectron POS software, operators can modify the stored
data, configuration and programming of the MobilePad, for
instance the PLU- or rights table for operators. Further-
more, operators can carry out functions like void if these
are enabled in the rights management of the POS system.
28
VECTRON POS MOBILEPAD
You should protect yourself against undesired changes of
the above mentioned parts of programming. This can be
achieved by using operator keys, RFID cards and pass-
words. Each operator should be assigned his required
authorization in the rights table of the POS system. Opera-
tor keys and RFID cards, which enable these rights, must
exclusively be accessible to the respective operators. The
passwords must exclusively be known by the respective
operators.
Operator rights must be assigned thoroughly, since opera-
tors - depending on their rights - can change or delete
data, configuration and programming. These changes can
cause you financial damage or lead to penal consequences,
for instance if the stored data does no longer comply with
demands of the fiscal authorities.
The operating company of MobilePad is responsible for
assigning the operator rights. Prior to starting, your
Vectron dealer should draw up a concept for the assign-
ment of operator rights together with you. Each operator
of MobilePad should exclusively be granted the rights he
requires.
Your Vectron dealer is responsible for programming and
configuration of the MobilePad. Vectron advises you not to
modify the programming and configuration yourself.
Please contact your Vectron dealer for any questions and
demands concerning programming and configuration.
29
EN
MobilePad POS system, MobilePad charging- and docking
station, power supply Vectron PS30 and B40 batteries
must exclusively be operated under ambient conditions
as described in chapter 4.5. “Technical data” on page 30.
Using the components in other ambient conditions is not
as directed. The MobilePad charging- and docking station
must not be set up and used in the open.
The touch screen must exclusively be touched with touch
pen or fingers.
Batteries B40 may be charged either in the MobilePad
charging- and docking station or in the MobilePad POS
system, when it is inserted in the MobilePad charging- and
docking station.
Operation of MobilePad is exclusively allowed with Vec tron
original accessories or accessories approved by Vec tron.
Your Vectron dealer will inform you about accessories that
you can use together with the MobilePad.
Keep the packaging material for dispatch purposes. Send
the MobilePad exclusively in its original packaging. Vec tron
Systems AG does not accept liability for damages due to
improper packaging.
Use as directed also includes the reading and under-
standing of this user manual. In addition, the accidental
regulations of the professional organizations have to be
observed.
Any other use than the one described is not as directed.
Vec tron Systems AG does not accept liability for damages
or injuries resulting from improper use.
30
VECTRON POS MOBILEPAD
4.5. Technical data
This chapter informs you about the technical data of
MobilePad.
4.5.1. MobilePad POS system
Technical data of the MobilePad POS system
Display
21.34 cm (8.4")-TFT-LCD
Lighting
LED-backlight
Display size (active)
17.0 x 12.8 cm; active
Resolution
600 x 800 pixel
Colours
up to 256
Input
Touch screen
Housing two-part magnesium housing,
splash-proof
Processor
64-Bit processor, 131 MHz
Main memory
64 MB SDRAM
Cache
2 MB SRAM
Mass storage
1 GB Flash memory
Ports in connection with charging- and
docking station
Wireless LAN
IEEE 802.11b
Bluetooth
2.0
Audio
mono loudspeaker, 1 W
Orientation sensor
four-way orientation sensor
Vibration alarm
integrated
Power supply up to two Lithium-ion batteries,
2600 mAh each
Buffer battery for permanent power supply of
cache
Power consumption
0.03 to 5 W
Temperature storage: -20 to 70 °C
operation: -10 to 50 °C
31
EN
Technical data of the MobilePad POS system
Air humidity
10 to 80 %, non condensing
Dimensions
(W x H x D)
24.7 x 4.5 x 17.4 cm
Weight
940 g, excl. batteries
Certified CE
4.5.2. Battery B40
Technical data of battery B40
Type Lithium-ion battery
Charging capacity 2600 mAh
Voltage 7.4 V
Temperature storage: -20 to 35°C
charging: 0 to 45°C cell tempera-
ture
discharging: -10 to 60°C cell tem-
perature
Air humidity
45 to 85 %, non condensing
Service life
ca. 500 charge cycles
Dimensions
(W x H x D)
7.6 x 2.3 x 6.5 cm
Weight
129 g
32
VECTRON POS MOBILEPAD
4.5.3. MobilePad Charging- and docking station
Technical data MobilePad charging- and docking sta-
tion
Cash drawer port 1 x port type RJ12; for up to two
cash drawers with Y-cable
Network port
1 x 10/100BASE-T; Ethernet
USB-ports 3 x USB 1.1; port type A; one of
them at the front
Serial ports 4 x RS232; port type RJ45; for
external devices
Operator lock Dallas iButton Standard; optional
Dallas iButton Magnet or Addimat
Input voltage 24 V direct voltage
Input current maximum 3.33 A
Power consumption maximum 80 W
Temperature Storage: -10 to 70°C
Operation: 0 to 45°C
Air humidity 45 to 85 %, non condensing
Dimensions
(W x H x D)
25.2 x 14.9 x 22.9 cm
Weight
1290 g
4.5.4. Power supply Vectron PS30
Technical data of power supply Vectron PS30
Input voltage 100 to 240 V alternating voltage
Input current max. 1.07 A
Output voltage + 24 V direct current
Output current max. 3.3 A
Output power max. 80 W
Power consumption max. 93 W
No-load loss 0.3 to 0.5 W
33
EN
Technical data of power supply Vectron PS30
Temperature storage: -40 to 85°C
operation: 0 to 40°C
Air humidity operation: 5 to 95 %, non con-
densing
Dimensions
(W x H x D)
7.6 x 14.6 x 4.3 cm
Weight
585 g
Certified
CE, UL
4.5.5. Vectron POS software
Technical data of Vectron POS software
100,000
PLUs *
65,535
Departments *
1,000
Operators *
65,535
Guest checks or customers *
200
Cash registers per network *
100
Printers per network *
* Maximum values, which can only be obtained with special
programming.
34
VECTRON POS MOBILEPAD
5. Device description
The MobilePad comprises two components, which you bought
separately: the MobilePad POS system and the MobilePad charg-
ing- and docking station.
5.1. Shipment
Shipment of the MobilePad POS system comprises the
parts listed below. Please check the correct delivery on
receipt.
• Vec tron POS MobilePad POS system
• Two batteries B40
• Vectron POS software with licence
• User manual
• Dispatch box
Shipment of MobilePad charging- and docking station
comprises the parts listed below. Please check the correct
delivery on receipt.
• Vectron POS MobilePad charging- and docking station
• External power supply Vectron PS30
• Power cord
• Key
• Four operator keys for operator lock Dallas iButton
Standard or Dallas iButton Magnet
• Dispatch box
35
EN
5.2. Device description
Here you are informed about the components of the
MobilePad, where you find the components and their des-
ignation.
5.2.1. MobilePad POS system front view
7
8
1 2 3 4
56
Fig. 2: MobilePad POS system front view
Pos. Designation
1
Indicator lamp 1
2
Brightness sensor
3
Indicator lamp 2
4
Touch screen
5
Housing front
6
Housing rear
7
Lug
8
ON/OFF key
36
VECTRON POS MOBILEPAD
Indicator lamps 1 and 2 pos. 1, 3
The indicator lamps show the operating state of MobilePad
POS system and the charging state of the B40 battery,
when the POS system is inserted in the MobilePad charg-
ing- and docking station.
Lamp Colour Interval State
1 2 blue
red
green
flashing
once
POS system was
switched on
1 green flashing
POS system taken
out of the charging-
and docking station;
POS system is in
quiescent state
1 blue flashing
POS system has
received a new mes-
sage
1 green
perma-
nent
POS system is in-
serted in the charg-
ing- and docking
station; batteries
inserted in the POS
system are charged
completely
1 2 yellow flashing
POS system is in-
serted in the charg-
ing- and docking
station; batteries are
being charged
1
2 blue red
flashing
once
POS system was
switched on; bat-
teries not charged
sufficiently to start
the POS system
1 2 red
flashing
three
times
Respective battery
is damaged
37
EN
Lamp Colour Interval State
1
2 blue red
perma-
nent
ON/OFF key is
pressed to switch off
the POS system
1 2 blue green flashing
ON/OFF key is
pressed; POS system
is switched off
Brightness sensor pos. 2
The brightness sensor measures the light quantity in the
environment of the MobilePad POS system and adjusts the
display brightness.
Touch screen pos. 4
Via the touch screen you enter data to the MobilePad POS
system using the touch pen or your fingers.
Lug pos. 7
At the lug you can attach a wrist strap.
ON/OFF key pos. 8
With the ON/OFF key you switch on and off the MobilePad
POS system and bring it to quiescent state.
38
VECTRON POS MOBILEPAD
5.2.2. MobilePad POS system rear view
1 2
3
4
5
Fig. 3: MobilePad POS system rear view
Pos. Designation
1
Locking groove
2
Battery B40 or battery housing B40
3
Contacts for MobilePad charging- and docking sta-
tion
4
Locking groove
5
Battery B40 or battery housing B40
39
EN
Locking groove pos. 1, 4
The locking of MobilePad charging- and docking station
engages in the locking groove of the MobilePad POS sys-
tem when you lock the MobilePad charging- and docking
station.
Battery B40 or battery housing B40 pos 2, 5
You can insert up to two B40 batteries to the MobilePad
POS system. If only one B40 battery is inserted you have
to insert the battery housing B40, which is contained in
shipment, to the other battery compartment.
Contacts for MobilePad Charging- and docking station
pos. 3
The inserted B40 batteries are charged via the contacts
for the MobilePad charging- and docking station. Further-
more, the MobilePad POS system is connected via these
contacts to the ports of MobilePad charging- and docking
station.
40
VECTRON POS MOBILEPAD
5.2.3. MobilePad POS system detailed view
3
4
7
1
5
6
2
8
9
Fig. 4: Detailed view of MobilePad POS system
Pos. Designation
1
Battery locking groove
2
Contacts for battery B40
3
Label
4
Battery locking
5
Battery compartment
6
Battery locking groove
7
Contacts for battery B40
8
Battery locking
9
Battery compartment
41
EN
Battery locking groove pos. 1, 6
Push the battery locking tongue of battery B40 or battery
housing B40 into the battery locking groove when insert-
ing a battery or battery housing.
Contacts for battery B40 pos. 2, 7
The MobilePad POS system is supplied with power via the
contacts for the B40 battery.
The inserted B40 battery is charged via the contacts when
the MobilePad POS system is inserted in the MobilePad
charging- and docking station.
Label pos. 3
The label serves for unambiguous identification of the
MobilePad POS system. It contains article number and se-
rial number of the MobilePad POS system.
Battery locking pos. 4, 8
In the battery locking you attach the battery unlocking of
battery B40 or battery housing B40.
Battery compartment pos. 5, 9
To the battery compartment you insert the B40 or battery
housing B40.
42
VECTRON POS MOBILEPAD
5.2.4. Battery B40
1
3
2
4
Fig. 5: Battery B40
Pos. Designation
1
Battery unlocking
2
Battery contacts
3
Label
4
Battery locking tongue
43
EN
Battery unlocking pos. 1
By pressing the battery unlocking you release the battery
B40 or battery housing B40 from the compartment.
Battery contacts pos. 2
The MobilePad POS system is supplied with power via the
contacts of the B40 battery.
The battery is charged via the contacts when being in-
serted in a compartment of the MobilePad charging- and
docking station. The batteries are also charged via the con-
tacts when being inserted in the POS system and the POS
system is inserted in the MobilePad Charging- and docking
station.
Label pos. 3
The label serves for unambiguous identification of the bat-
tery B40. It contains article number and serial number of
the B40.
Battery locking tongue pos. 4
The battery locking tongue fixes the B40 battery in the
compartment of the MobilePad POS system or in one of the
compartments of MobilePad charging- and docking station.
44
VECTRON POS MOBILEPAD
5.2.5. MobilePad Charging- and docking station
front view
1
3
45
6
7
2
Fig. 6: MobilePad Charging- and docking station front view
Pos. Designation
1 Locking
2 MobilePad holder
3 Operator lock
4 POS system lock
5 USB-port
6 Locking
7
Charging station contacts for MobilePad POS sys-
tem
Locking pos. 1, 6
The locking is opened or closed by turning the POS system
lock.
45
EN
MobilePad holder pos. 2
Holds the MobilePad POS system when the B40 batteries
are charged.
Operator lock pos. 3
Via the operator lock you log in to the POS system, using
an operator key.
This figure shows the Dallas iButton Standard lock. The
Addimat operator lock is mounted at the right, next to the
USB-port.
POS system lock pos. 4
With the suitable key you open and close the locking of
MobilePad charging- and docking station. POS system and
charging- and docking station are connected when the POS
system lock is closed.
USB-port pos. 5
The USB-port serves for connecting external devices and
storage media to the MobilePad charging- and docking sta-
tion.
Charging station contacts for MobilePad POS system pos.
7
Via these contacts you charge the inserted B40 batteries.
Furthermore, a data line connects the MobilePad POS sys-
tem to the ports installed in the MobilePad charging- and
docking station.
46
VECTRON POS MOBILEPAD
5.2.6. MobilePad charging- and docking station
rear view
1 5234
6789
10
11
12
Fig. 7: MobilePad charging- and docking station rear view
Pos. Designation
1 Vent
2 Charge indicator
3 Indicator lamp
4 Charge indicator
5 Vent
6 Battery locking
7 Charging contacts for battery B40
8 Battery locking groove
9 Battery compartment
10 Charging contacts for battery B40
11 Battery locking
12 Battery compartment
47
EN
Vent pos. 1, 5
Heat that develops in the MobilePad charging- and docking
station escapes through the vent.
Charge indicator pos. 2, 4
The charge indicator shows the state of charge of the B40
batteries.
Colour Interval State
orange flashing battery is being charged
orange
flashing
quickly
charging contacts for B40 have no
contact or batteries are damaged
orange permanent battery is completely charged
Indicator lamp pos. 3
The indicator lamp is green when the MobilePad charging-
and docking station is supplied with power.
Battery locking pos. 6, 11
In the battery locking you attach the battery unlocking of
battery B40 or battery housing B40.
Charging contacts for battery B40 pos. 7, 10
The B40 batteries are charged via the charging contacts.
Battery locking groove pos. 8
Push the battery locking tongue of the battery B40 into
the battery locking groove when inserting a battery.
Battery compartment pos. 9, 12
In the battery compartments you insert and charge B40
batteries.
48
VECTRON POS MOBILEPAD
5.2.7. MobilePad Charging- and docking station
bottom view
1
2
4
5
6
7
3
Fig. 8: MobilePad charging- and docking station bottom
view
Pos. Designation
1
Label
2
Kensington port
3
Four serial ports
4
Two USB ports
5
Network port
6
Cash drawer port
7
Power supply
49
EN
Label pos. 1
The label serves for unambiguous identification of the
MobilePad charging- and docking station. It contains prod-
uct designation and serial number of the MobilePad charg-
ing- and docking station.
Kensington port pos. 2
The Kensington port serves for connecting an anti-theft
device, protecting the MobilePad charging- and docking
station against theft by means of a lock and a wire rope.
Serial ports pos. 3
Via the serial ports you connect external devices to the
MobilePad charging- and docking station.
USB ports pos. 4
Via the USB ports you connect external devices and stor-
age media to the MobilePad charging- and docking station.
Network port pos. 5
You can connect a network cable to the network port.
Cash drawer port pos. 6
To the cash drawer port you can connect up to two cash
drawers by means of a Y-cable.
Power supply pos. 7
The power cable plug of the Vectron PS30 is connected to
the power supply.
50
VECTRON POS MOBILEPAD
5.2.8. Power pack Vectron PS30
3
2
1
4
Fig. 9: Power pack Vectron PS30
Pos. Designation
1
Power cable
2
Power cable plug
3
Female connector
4
Serial number label
51
EN
Power cable plug pos. 2
The power cable plug is put into the power connection of
MobilePad.
Female connector pos. 3
The female connector of the power cord is put into the
mains plug.
Serial number label pos. 4
The serial number label serves for unambiguous identifica-
tion of the power supply Vectron PS30. The label contains
the product designation and the serial no. of the Vectron
PS30.
52
VECTRON POS MOBILEPAD
5.2.9. Power cord
1
2
Fig. 10: Power cord
Pos. Designation
1
Female connector
2
Safety plug
53
EN
Female connector pos. 1
The female connector is put into the mains plug of the
power supply.
Safety plug pos. 2
The safety plug is put into a socket. The safety plug may
differ from the one shown in the figure.
54
VECTRON POS MOBILEPAD
5.3. Dimensions
247
(9.7")
45
(1.8")
174
(6.8")
213
(8.4")
Fig. 11: MobilePad POS system (dimensions in millimetres)
252
(9.9")
229
(9.0")
149
(5.9")
Fig. 12: MobilePad charging- and docking station
(dimensions in millimetres)
55
EN
252
(9.9")
233
(9.2")
162
(6.4")
Fig. 13: Total height MobilePad POS system in MobilePad
charging- and docking station
(dimensions in millimetres)
56
VECTRON POS MOBILEPAD
6. Starting
This chapter tells you how to start the MobilePad.
Your Vectron dealer should have programmed and configured the
MobilePad POS system for your prior to starting. He should sup-
port you with the starting.
Prior to starting your Vectron dealer should train you with the
operation of MobilePad. Furthermore he should inform you about
the functions of the MobilePad POS system and adjust them to
your demands.
Useful and important functions are for instance:
• Setting up and configuring Access Points
• Configuring acoustic and optical signals
• Entering PLUs to PLU tables
• Configuring the graphical user interface
• Configuring user passwords
• Configuring reports
• Configuring data backup
• Encrypting a wireless network
• Saving energy
• Charging and discharging battery B40
• Operating the MobilePad POS system
• Using the MobilePad POS system in wireless networks
• Integrating and using the MobilePad POS system in a network
• Connecting external devices to the MobilePad charging- and
docking station
57
EN
6.1. Setting up the MobilePad charging- and
docking station
This chapter tells you how to set up the MobilePad charg-
ing- and docking station, how to connect it to the voltage
supply and how to connect devices to the charging- and
docking station.
6.1.1. Selecting the set-up site for the MobilePad
Charging- and docking station and set up
This chapter informs you about the ambient conditions re-
quired for setting up the MobilePad charging- and docking
station.
NOTICE
a
Damage of MobilePad charging- and
docking station
X
Set up the MobilePad charging-
and docking station, as described
in this chapter
• Set up the MobilePad charging- and docking station in a
well ventilated room with a temperature between 0 and
40°C and air humidity between 45 and 85 percent.
• Do not cover the vents of the charging- and docking sta-
tion.
• Select the set-up site so that the MobilePad charging-
and docking station is not exposed to direct sunlight.
• Place the MobilePad charging- and docking station to a
stable and even surface with sufficient space.
58
VECTRON POS MOBILEPAD
• Place the MobilePad charging- and docking station so
that no liquids can be poured over the station, power
supply and cable.
• Lay out the cables so that they are not under tension.
• Lay out the cables so that you do not trip over them.
6.1.2. Connecting the MobilePad charging- and
docking station to the voltage supply
This chapter tells you how to connect the MobilePad charg-
ing- and docking station to the voltage supply.
• Put the power cable plug of the PS30 into the power
supply of the MobilePad Charging- and docking station.
Fig. 14: Putting the power cable plug to the power supply
• Place the MobilePad charging- and docking station to
the set-up site.
• Put the female connector of the power cord to the mains
plug of the power pack.
59
EN
Fig. 15: Putting female connector to mains plug
NOTICE
a
Overvoltage can damage the power
supply and the electronics of
MobilePad charging- and docking
station
X
Check the voltage of the power
network
X
Connect the MobilePad exclusively
to power networks with a voltage
between 100 and 240 volt
• Put the safety plug of the power cord into a grounded
socket, which is protected by a residual current oper-
ated device.
60
VECTRON POS MOBILEPAD
6.1.3. Connecting devices to MobilePad charging-
and docking station
This chapter tells you how to connect devices to the
MobilePad charging- and docking station.
• Make sure to connect only original Vec tron accessories
or accessories approved by Vec tron to the MobilePad
charging- and docking station.
• Make sure to lay out the cables so that they are not
under pressure.
• Make sure to lay out the cables so that you do not trip
over them.
6.2. Inserting and charging B40 batteries
This chapter tells you how to insert the B40 batteries to
the MobilePad charging- and docking station and to the
MobilePad POS system and how to charge them.
Before using the MobilePad POS system for the first time
you have to charge the supplied B40 completely.
You can charge up to four B40 batteries in the MobilePad
charging- and docking station simultaneously: two bat-
teries in the compartments of the charging- and dock-
ing station and two more, when they are inserted in the
MobilePad POS system and the POS system is inserted in
the charging- and docking station.
61
EN
6.2.1. Inserting B40 batteries to the MobilePad
charging- and docking station and charging
This chapter tells you how to insert and charge the B40
batteries in the MobilePad charging- and docking station.
The MobilePad charging- and docking station has to be set
up as described in chapter 6.1. “Setting up the MobilePad
charging- and docking station” on page 57 to charge B40
batteries.
You can charge up to two B40 batteries in the compart-
ments of the charging- and docking station.
NOTICE
a
Unapproved batteries can damage
the MobilePad charging- and docking
station
X
Check the battery label prior to
inserting
X
Insert exclusively B40 batteries
to the MobilePad charging- and
docking station
i
The MobilePad charging- and docking
station can interrupt the charging of the
B40 batteries. Charge the batteries
in the ambient conditions described in
chapter 4.5. “Technical data” on page
30.
• Take the battery B40.
• Hold the battery B40 so that the label of MobilePad
charging- and docking station and battery locking
tongue point towards the battery locking groove.
62
VECTRON POS MOBILEPAD
• Push the battery B40 with the battery locking tongue
into the battery locking groove.
Fig. 16: Inserting battery B40 to the battery compartment
• Press the battery B40 near the battery unlocking to-
wards the MobilePad charging- and docking station until
it locks in place.
Fig. 17: Locking in the battery B40
63
EN
• Check whether the battery is being charged.
i
The charge indicators of the MobilePad
charging- and docking station blink
orange when the batteries B40 are
being charged.
i
The charge indicators of the MobilePad
charging- and docking station are
permanently orange when the
batteries B40 are completely charged.
i
The complete charging of an empty B40
battery in the MobilePad charging-
and docking station takes about four
hours. Do not remove the batteries
until they are completely charged.
6.2.2. Inserting B40 batteries to the MobilePad
POS system
This chapter tells you how to insert B40 batteries to the
MobilePad POS system.
NOTICE
a
Unapproved batteries can damage
the MobilePad POS system
X
Check the battery label prior to
inserting
X
Insert exclusively B40 batteries to
the MobilePad POS system
64
VECTRON POS MOBILEPAD
NOTICE
a
Short circuit in low-voltage circuit
of MobilePad POS systems can
damage the POS system
X
Do not operate the POS system
with unprotected charging
contacts
X
Insert B40 batteries or battery
housing B40 in both compartments
• Take the battery B40.
• Hold the battery B40 so that the label points towards
the MobilePad POS system and the battery locking
tongue points towards the battery locking groove.
• Push the battery B40 with the battery locking tongue
into the battery locking groove.
Fig. 18: Inserting the B40 to the MobilePad POS system
65
EN
• Press the battery B40 near the battery unlocking to-
wards the MobilePad POS system until it locks in place.
Fig. 19: Locking in battery B40
• Put a B40 battery or the supplied battery housing B40
into the empty compartment.
Fig. 20: Filling the free battery compartment
66
VECTRON POS MOBILEPAD
6.2.3. Inserting MobilePad POS system to
MobilePad charging- and docking station
and charging B40 batteries
This chapter tells you how to insert the MobilePad POS sys-
tem to the charging- and docking station in order to charge
the B40 batteries.
The MobilePad Charging- and docking station has to be set
up as described in chapter 6.1. “Setting up the MobilePad
charging- and docking station” on page 57. The B40 bat-
teries have to be inserted to the MobilePad POS system as
described in chapter 6.2.2. “Inserting B40 batteries to the
MobilePad POS system” on page 63 in order to be charged.
• Insert the MobilePad POS system to the MobilePad
charging- and docking station.
Fig. 21: Inserting the MobilePad POS system to the charg-
ing- and docking station
67
EN
• Check whether the battery is being charged.
i
The indicator lamps of the MobilePad
POS system flash yellow, when B40
batteries are being charged in the
MobilePad POS system.
i
Indicator lamp 1 of the MobilePad POS
system is permanently green when the
B40 batteries in the MobilePad POS
system are completely charged.
i
Complete charging of an empty B40
battery in the MobilePad POS system
takes about four hours. Do not remove
the MobilePad POS system until the
batteries B40 are completely charged.
• If necessary connect the MobilePad POS system to the
MobilePad Charging- and docking station by locking it.
•
68
VECTRON POS MOBILEPAD
• Put the key into the lock
• Turn the key clockwise until you feel resistance.
Fig. 22: Locking the MobilePad POS system
6.3. Installing a network
Via a network the MobilePad POS system can send data to
or receive data from other POS systems.
The MobilePad POS system has a WiFi module and the
MobilePad charging- and docking station has a network
port for integrating the POS system to a network.
The MobilePad POS system can be configured and pro-
grammed to allow wired data transfer via the network
port. For this purpose the MobilePad POS system has to be
inserted in the MobilePad charging- and docking station.
Furthermore, The MobilePad POS system can be configured
and programmed so that the Wireless LAN is enabled and
data is transferred wirelessly when the MobilePad POS sys-
69
EN
tem is removed from the MobilePad charging- and docking
station.
If no wired network is available you can configure and pro-
gram the MobilePad POS system in a way that the Wireless
LAN remains enabled when the MobilePad POS system is
inserted to the MobilePad charging- and docking station.
WiFi module of the MobilePad POS system and wired net-
work port of the MobilePad charging- and docking station
are each assigned an unambiguous MAC-address (Media-
Access-Control-Address) . MAC-addresses identify network
devices unambiguously in a network.
You can insert different MobilePad POS systems to a
MobilePad charging- and docking station. Furthermore, you
can insert a MobilePad POS system to different MobilePad
charging- and docking stations. The devices that send data
in the network can be identified unambiguously via the
MAC-address and the IP-address of the POS system.
Please contact your Vectron dealer if you want him to inte-
grate MobilePad POS system and MobilePad charging- and
docking station in a network.
6.3.1. Installing a wired network
Your Vectron dealer can install the wired network for you.
Read the following hints and contact your Vectron dealer
in case of questions and requirements concerning installa-
tion, programming and configuration.
A network cable is connected to the network port of the
MobilePad charging- and docking station. A router or
network socket has to be available near the MobilePad
charging- and docking station in order to connect it to a
network.
70
VECTRON POS MOBILEPAD
6.3.2. Installing a wireless network
Your Vectron dealer can install the wireless network for
you. Read the following hints and contact your Vectron
dealer in case of questions and requirements concerning
installation, programming and configuration.
The MobilePad POS system can connect to wireless net-
works in infrastructure mode and in ad hoc mode. In in-
frastructure mode an access point has to be available and
configured in order to use a wireless network. The access
point rules the communication between devices in wireless
networks. In ad hoc mode the MobilePad POS system es-
tablishes a direct connection to a device like eg a printer.
To this printer you have to connect a WiFi module, which
you can purchase as accessory.
NOTICE
a
External access to your data
X
Do not use uncoded network
connections
X
Data transferred in the network
has to be encoded
X
Have the encryption installed by
your Vectron dealer in any case to
protect your data from external
access
• The access point antenna, to which the MobilePad POS
system sends data, should be mounted at least two
metres above ground to guarantee that the radio signal
between MobilePad POS system and access point is of
good quality.
• The access point antenna must be adjusted in such a
way that the access point can receive radio signals of
the MobilePad POS system from the complete radius of
the operator.
• The performance of the wireless network, e.g. the range
71
EN
of the radio signal, depends on the applied access point
and on obstacles. Obstacles like for instance trees, walls
and people, which stand between the antenna of the
MobilePad POS system and the access point antenna,
reduce the range.
• The network name, the so-called SSID of the ac-
cess point, must not be covered, since otherwise the
MobilePad POS system cannot establish communication
to the access point.
• All POS systems in a network must have installed the
same Vectron POS software version.
6.4. Installing Bluetooth
Bluetooth serves e.g. for wireless connection of MobilePad
POS system and printers.
Your Vectron dealer can install Bluetooth for you. Read the
following hints and contact your Vectron dealer in case of
questions and requirements concerning installation, pro-
gramming and configuration.
The performance of Bluetooth, e.g. the range of the radio
signal, depends on the applied Bluetooth receiver and on
obstacles. Obstacles like for instance trees, walls and peo-
ple, which stand between the MobilePad antennas and the
antenna of the Bluetooth receiver, reduce the range.
72
VECTRON POS MOBILEPAD
7. Operation
This chapter tells you how to use the MobilePad in normal mode.
i
This chapter describes an example
configuration of Vectron POS software.
This may differ from the programming and
configuration of your POS system, which your
Vectron dealer should have prepared for you.
7.1. Holding the MobilePad POS system
This chapter tells you how to hold the MobilePad POS sys-
tem.
• Hold the MobilePad POS system as shown in the figure
below.
Fig. 23: Holding the MobilePad POS system
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EN
7.2. Transporting the MobilePad POS system
This chapter tells you how to transport the MobilePad POS
system.
NOTICE
a
Damage of MobilePad POS system
through dropping
X
Transport the MobilePad POS
system as described in this
chapter
• Hold the MobilePad POS system with both hands, the
display towards your body for transport.
Fig. 24: Transporting the MobilePad POS system
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VECTRON POS MOBILEPAD
7.3. Switching on the MobilePad POS system and
switching it to quiescent condition
This chapter tells you how to switch on the MobilePad POS
system and how to switch it to quiescent condition.
7.3.1. Switching on the MobilePad POS system
After the MobilePad was started as described in chapter 6.
“Starting” on page 56, you can switch it on.
• Shortly press the ON/OFF key to switch on the
MobilePad POS system.
Fig. 25: Switching on the MobilePad POS system
i
The indicator lamps of the MobilePad
POS system flash red, blue and then
green when the MobilePad POS system
was switched on.
75
EN
7.3. 2. Switching the MobilePad POS system to
quiescent condition
This chapter tells you how to switch the MobilePad to qui-
escent condition.
Energy consumption of the MobilePad POS system is
reduced in quiescent condition because for instance the
display is switched off.
• Press the ON/OFF key until the display is switched off to
bring the MobilePad POS system to quiescent condition.
Fig. 26: Switching the MobilePad POS system to quiescent
condition
i
Indicator lamp 1 flashes green when
the MobilePad POS system is switched
to quiescent condition.
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VECTRON POS MOBILEPAD
7.3.3. Activating the MobilePad POS system from
quiescent condition
This chapter tells you how to activate the MobilePad POS
system from quiescent condition.
• Shortly press the ON/OFF key.
Fig. 27: Activating the MobilePad POS system from quies-
cent condition
77
EN
7.4. Switching off the MobilePad POS system
This chapter tells you how to switch off the MobilePad POS
system.
• Press the ON/OFF key until the indicator lamps flash
blue and green to switch off the MobilePad POS system.
Fig. 28: Switching off the MobilePad POS system
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VECTRON POS MOBILEPAD
7.5. Charging the B40 batteries
The MobilePad POS system displays the message “Charge
battery!“ when the total charge of B40 batteries inserted
in the MobilePad POS system is seven percent. You should
charge the battery when this message appears on the dis-
play. The MobilePad POS system will be switched off if you
ignore the message.
• Charge the B40 batteries as described in chapter 6.2.1.
“Inserting B40 batteries to the MobilePad charging- and
docking station and charging” on page 61 or in chapter
6.2.3. “Inserting MobilePad POS system to MobilePad
charging- and docking station and charging B40 batter-
ies” on page 66.
i
The charging capacity of the B40
batteries is reduced with each charging
cycle because the battery cells wear out.
This reduces the time during which you
can use the MobilePad POS system. The
batteries have to be charged in shorter
intervals.
i
After approx. 32 charging cycles a
B40 battery is re-calibrated. This
means that the battery is first
discharged completely and then
charged again. This re-calibration
prolongs the battery life. A battery
re-calibration takes 10 to 17 hours.
During this process the batteries
should not be removed from the
MobilePad charging- and docking
station.
79
EN
i
Always charge and discharge the
B40 batteries completely to preserve
the charging capacity for as long as
possible.
i
Exchange the B40 batteries by new
ones if the intervals required between
charging become too short.
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VECTRON POS MOBILEPAD
7.6. Exchanging the B40 batteries
This chapter tells you how to exchange the B40 batteries
and battery housing B40.
The procedure of battery exchange depends on whether
one or two B40 batteries are inserted. If one B40 is in-
serted in the MobilePad POS system, you have to switch
off the POS system prior to exchange. If two batteries are
inserted, you can exchange the discharged battery during
operation.
Up to two B40 batteries can be inserted in the MobilePad
POS system. If just one B40 battery is inserted in one com-
partment, a B40 battery housing has to be inserted in the
empty compartment.
NOTICE
a
Short circuit in low-voltage circuit
of MobilePad POS systems can
damage the POS system
X
Do not operate the POS system
with unprotected charging
contacts
X
Insert B40 batteries or battery
housing B40 in both compartments
81
EN
7.6.1. Battery exchange with one battery
This chapter tells you how to exchange the B40 battery if
one battery is inserted in the MobilePad POS system.
• Use the battery charge indication on the screen to check
in which compartment the discharged B40 battery is
inserted.
• Press the ON/OFF key until the indicator lamps flash
blue and green to switch off the MobilePad POS system.
Fig. 29: Switching off the MobilePad POS system
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VECTRON POS MOBILEPAD
• Press the battery unlocking of the discharged B40 until
it is released.
Fig. 30: Unlocking the B40 battery
• Remove the discharged B40 from the battery compart-
ment.
NOTICE
a
Unapproved batteries can damage
the MobilePad POS system
X
Check the battery label prior to
inserting
X
Insert exclusively B40 batteries to
the MobilePad POS system
• Take a charged B40 battery.
• Hold the B40 so that the battery locking tongue point
towards the battery locking groove.
• Push the battery B40 with the battery locking tongue
into the battery locking groove.
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EN
Fig. 31: Inserting the B40 to the MobilePad POS system
• Press the battery B40 near the battery unlocking to-
wards the MobilePad system until it locks in place.
Fig. 32: Inserting the B40 to the battery compartment
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VECTRON POS MOBILEPAD
7.6.2. Battery exchange with two batteries
This chapter tells you how to exchange B40 batteries if two
batteries are inserted in the MobilePad POS system.
i
Make sure that the B40 battery
remaining in the MobilePad POS
system during battery exchanged is
charged sufficiently.
• Use the battery charge indication on the screen to check
in which compartment the discharged B40 battery is
inserted.
• Press the battery unlocking of the discharged B40 until
it is released.
Fig. 33: Unlocking the B40 battery
85
EN
• Remove the discharged B40 from the battery compart-
ment.
ATTENTION
a
Unapproved batteries can damage
the MobilePad POS system
X
Check the battery label prior to
inserting
X
Insert exclusively B40 batteries to
the MobilePad POS system
• Take a charged B40 battery.
• Hold the B40 so that the battery locking tongue point
towards the battery locking groove.
• Push the battery B40 with the battery locking tongue
into the battery locking groove.
• Press the battery B40 near the battery unlocking to-
wards the MobilePad system until it locks in place.
Fig. 34: Inserting the B40 to the battery compartment
• IF required exchange the second B40 battery.
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VECTRON POS MOBILEPAD
7.7. Entering data to the MobilePad POS system
This chapter tells you how to enter data to the MobilePad
POS system via the touch screen. You are also informed
about the display elements.
Your display layout may differ from the one shown in this
manual, depending on programming and configuration of
your MobilePad POS system.
Prerequisite for entering data to the MobilePad POS
system is that the MobilePad was started as described in
chapter 6. “Starting” on page 56. Furthermore, you have
to switch on the MobileTouch POS system as described in
chapter 7.3.1. “Switching on the MobilePad POS system”
on page 74.
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EN
• Touch the display buttons with a touch pen or your
fingers.
7
8
1
2
3
4
5
6
Fig. 35: Data input
Pos. Designation
1
Status display
2
Department selection
3
PLU selection
4
Button
5
Numeric pad
6
Info field
7
Input field
8
Receipt-, invoice- and guest check display
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VECTRON POS MOBILEPAD
Status display pos. 1
Displays for example the currently logged in operator,
signal strength of the Wireless LAN, current charging of
inserted B40 batteries, date and time.
The status display for the current charging of B40 batter-
ies can show the following:
Colour Current charging of inserted batteries
green
charged more than 30 percent
yellow
charged less than 30 percent
red charged less than 15 percent
An arrow in the status display for B40 batteries shows that
the batteries are being charged.
Department selection pos. 2
Here you select the departments like eg food and drinks.
PLU selection pos. 3
Here you select the PLUs that are stored in PLU program-
ming of the MobilePad POS system and are shown on the
graphical user interface.
Button pos. 4
On the graphical user interface there may be additional
buttons, like for example <Cash> to generate the invoice.
Numeric pad pos. 5
Via the numeric pad you enter for instance the amount
that you got from a customer.
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EN
Info field pos. 6
Displays for example media-related information, e.g.
whether the customer paid cash or by credit card, or the
guest check number.
Input field pos. 7
Displays for example the entries you make on the numeric
pad.
Receipt- and invoice- and GC display pos. 8
Displays for example the entered PLUs, the invoice for a
customer and the booking for an open GC.
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VECTRON POS MOBILEPAD
7.8. Sign in to the MobilePad POS system
This chapter tells you how to sign in to the MobilePad POS
system.
i
Buttons that are mentioned in this
chapter and that can be displayed
as graphical elements, are shown in
chapter 13. “Icons” on page 123
abgebildet.
Depending on the programming of your MobilePad you
have to sign in to the POS system. Only then you can enter
PLUs for example.
The Vectron POS software stores the entries and assigns
them to the respective operator. You can assign access
rights for every operator, which determine the functions
for which he is authorized.
There are different ways for sign in to the MobilePad POS
system. If you have an operator key that you want to use
for sign in please continue reading in chapter 7.8.2. “Sign
in via operator key” on page 91. If you do not have an
operator key, please continue in chapter 7.8.1. “Sign in via
operator button” on page 91. The MobilePad POS system
may be programmed in that way that you can use both
methods for sign in.
Optionally you can use an RFID card for sign in and out to
the MobilePad POS system. You Vectron dealer can install
the required transponder in your POS system. Please
contact your Vectron dealer if you want him to install the
transponder and to configure and program the POS system
for operator sign in by RFID card.
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EN
7.8.1. Sign in via operator button
Carry out the following steps if your MobilePad was pro-
grammed for sign in via operator button.
• Enter the operator number to the numeric pad.
• Press the <Operator> button.
i
The profile of the selected operator
can be protected with a secret code.
For sign in you have to enter the
secret code.
• Enter the secret code if it is requested.
• For confirmation press the button <Tick> or <Enter> to
sign in this operator.
7.8.2. Sign in via operator key
This chapter informs you about an operator lock system,
how it works and what you have to consider when using the
operator lock system.
Your MobilePad is delivered with an operator lock system.
It consists of two elements: the operator lock, referred to
as lock in the following, and the operator key, referred to
as key in the following.
The lock is mounted to your MobilePad. Your Vectron deal-
er should have handed over the ordered keys on delivery
For the MobilePad charging- and docking station you
can order three operator lock systems, one of which is
mounted to your MobilePad charging- and docking station.
Standard is the Dallas iButton.
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VECTRON POS MOBILEPAD
Lock Key Designation
Dallas iButton
Standard
Dallas iButton
with magnet
Addimat
Each operator has assigned rights in the POS system. This
means that you are for example allowed to void PLUs and
to open the guest checks of other operators. The rights are
stored in tables. These tables will be called rights tables in
the following. Your rights, too, are stored in rights tables.
Your key has an unambiguous number. This number is
stored in the rights table. This assignment helps Vectron
POS software recognize who signs in to the POS system.
If you approach the key to the lock, the number is trans-
ferred from the key to the POS system. The rights that
are stored for you in the rights table are enabled. You can
work with the POS system.
Carry out the following step if your MobilePad was pro-
grammed for sign in via operator key.
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EN
i
The MobilePad POS system must be
inserted in the MobilePad charging-
and docking station in order to sign in
by operator key.
• Approach the key to the operator lock.
Fig. 36: Approaching the key to the operator lock
i
The profile of the selected operator
can be protected with a secret code.
For sign in you have to enter the
secret code.
• Enter the secret code if it is requested.
• For confirmation press the button <Tick> or <Enter> to
sign in this operator.
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VECTRON POS MOBILEPAD
7.9. Sign out from the MobilePad POS system
This chapter tells you how to sign out from the MobilePad
POS system.
i
Buttons that are mentioned in this
chapter and that can be displayed
as graphical elements, are shown in
chapter 13. “Icons” on page 123.
i
You should sign out from the
MobilePad if you do not use the POS
system in order to avoid entries being
made by others.
7.9.1. Sign out via operator button
Carry out the following steps if your MobilePad was pro-
grammed for sign out via operator button.
• Press the <Operator> button to sign out the currently
signed in operator.
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EN
7.9.2. Sign out via operator key
Carry out the following step if your MobilePad was pro-
grammed for sign out via operator key.
Fig. 37: Removing the key from the operator lock
• Remove the key from the operator lock.
• Approach the key to the operator lock if the Dallas iBut-
ton Standard lock is mounted to the MobilePad charging-
and docking station.
• Remove the key from the operator lock if the Dal-
las iButton Magnet or Addimat lock is mounted to the
MobilePad charging- and docking station.
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VECTRON POS MOBILEPAD
7.10. Working with guest checks
This chapter informs you about the guest check (GC) func-
tion. Whether or not you can use this function depends on
programming and configuration of your MobilePad POS
system.
The GC function serves for separate storage of bookings
for several customers. It is useful for instance in hospital-
ity, to store food and drinks separately for each table in a
restaurant.
Your Vectron dealer can program and configure the num-
ber of GCs and operators according to your requests.
i
Buttons that are mentioned in this
chapter and that can be displayed
as graphical elements, are shown in
chapter 13. “Icons” on page 123.
7.10.1. Opening a guest check
In order to store GC bookings you first have to open a GC.
GCs, for which an invoice was not yet generated, can be
opened again with this function.
• Enter the GC number to the numeric pad.
• Press the <GC> button to open the guest check.
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EN
7.10. 2. Closing a GC
When you close a GC, bookings for this GC are stored.
There are several ways to close a GC.
• Press the <GC> button or open a new GC as described in
chapter 7.10.1. “Opening a guest check” on page 96, to
close the currently open GC.
7.10. 3. Finalizing a GC
With this function you generate an invoice, delete the GC
bookings and close the GC.
• Open the GC to be finalized as described in chapter
7.10.1. “Opening a guest check” on page 96.
• Enter the amount you got from the customer to the
numeric pad.
• Press the <Cash> button or select another media to gen-
erate an invoice.
i
The POS system deletes the booking,
closes the GC and displays the amount
that you have to return to the customer.
i
After opening the GC you can directly
press <Cash> or select another media.
This is useful when you get the exact
amount from the customer.
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VECTRON POS MOBILEPAD
7.10.4. Splitting PLUs of a guest check to invoice
The GC split function serves for generating separate in-
voices for one GC. This is useful if guests of one table want
to pay separately.
i
The GC split function can only be
carried out if all PLUs of a GC have been
booked. Close the open GC as described
in chapter 7.10.2. “Closing a GC” on
page 97.
• Open the GC to be split as described in chapter 7.10.1.
“Opening a guest check” on page 96.
• Press the <GC split> button.
• Select the PLUs to be split.
• Press the <Cash> button or select another media to gen-
erate an invoice.
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EN
7.10. 5. Splitting single PLUs of a guest check to
another guest check
The GC split function serves for transferring single PLUs to
another guest check. This is useful if some guests want to
change the table.
i
The GC split function can only be
carried out if all PLUs of a GC have been
booked. Close the open GC as described
in chapter 7.10.2. “Closing a GC” on
page 97.
• Open the GC to be split as described in chapter 7.10.1.
“Opening a guest check” on page 96.
• Enter the GC no. to which the PLUs are to be trans-
ferred.
• Press the <GC split> button.
• Select the PLUs to be split.
• Press the <GC> button to finish the split.
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VECTRON POS MOBILEPAD
7.10.6. Moving all PLUs of one guest check to an-
other guest check
The move GC function serves for moving all PLUs of one GC
to another.
• Open the GC to be moved as described in chapter 7.10.1.
“Opening a guest check” on page 96.
• Enter the GC no. to which all PLUs are to be moved.
• Press the <GC move> button to move the guest check.
7.10.7. Transferring a guest check
The transfer GC function serves for transferring a guest
check to another operator. This function is useful for a
shift change for example. To transfer a GC it has to be
open.
• Open the GC to be transferred as described in chapter
7.10.1. “Opening a guest check” on page 96.
• Enter the operator no. to which the GC is to be trans-
ferred.
• Press the <GC transfer> button to transfer the guest
check.
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EN
7.11. Working with hold buffers
This chapter informs you about the hold buffer function.
Whether or not you can use this function depends on pro-
gramming and configuration of your MobilePad.
The hold buffer function serves for separate storage of
bookings made by several operators. This function is useful
for example in a bakery, if only one POS system is available
for several users. Another scenario would be the super-
market, where a customer forgot his purse in the car. The
already booked PLUs are stored in a hold buffer so that
other customers can be served until the first returns with
his money.
Hold buffers allow several operators simultaneously to
work at one POS system. The first operator opens a hold
buffer by pressing the respective button. He then signs in
and enters the PLUs. The operator has not yet finalized the
booking. If now a second operator wants to use the POS
system, he presses another hold buffer button, signs in and
enters the PLUs. Both operators can change between these
hold buffers. The operators’ entries remain in the respec-
tive hold buffer until media finalization.
Your Vectron dealer can program and configure the
number of hold buffers and operators according to your
requests.
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VECTRON POS MOBILEPAD
7.12. Working with reports
This chapter informs you about the report function. Wheth-
er or not you can use this function depends on program-
ming and configuration of your MobilePad POS system.
In reports you can evaluate data that was stored in the
POS system. The Vectron POS software provides several
standard reports. You can display and print PLU- and op-
erator reports for example. A PLU report can contain e.g.
PLU numbers, PLU names, the number of sold PLUs, the
sales per PLU and the total sales. An operator report can
contain e.g. the proceeds of the operators and the sales
per customer.
You can create two types or reports with Vectron POS
software: X-reports and Z-reports. X-reports are intermedi-
ate reports, where the data is not deleted from the book-
ing memory. Z-reports are final reports, where the data is
deleted from the booking memory.
Your Vectron dealer can program and configure reports
according to your requests.
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EN
7.13. Void and Correction
This chapter informs you about the void function. Whether
or not you can use this function depends on programming
and configuration of your MobilePad.
You can cancel bookings if for instance an operator made
false entries. Furthermore, you can program and configure
the MobilePad so that PLUs are cancelled and the respec-
tive invoice is corrected, if a customer returns items.
7.14. Using a wireless network for data transfer
This chapter tells you how to use the wireless network for
data transfer.
Prerequisite for using a wireless network is that it was in-
stalled as described in chapter 6.3.2. “Installing a wireless
network” on page 70.
Functions like eg calling a GC possibly only work if radio
communication between MobilePad POS system and an
access point is established. This depends on the program-
ming of your MobilePad POS system, for instance if GCs
are stored on a GC server.
If radio communication between MobilePad POS system
and the access point is interrupted, it is automatically re-
established when the radio signal is available again. Data
stored on the MobilePad POS system is transferred then.
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VECTRON POS MOBILEPAD
7.15. Restarting the MobilePad POS system
Start the MobilePad POS system anew by switching it off
and on again.
• Press the On/Off key until the indicator lamps flash blue
and green to switch off the MobilePad POS system.
Fig. 38: Switching off the MobilePad POS system
• Shortly press the On/Off key to switch on the MobilePad
again.
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EN
8. Shut down
This chapter tells you how to shut down the MobilePad.
Shut down the MobilePad if you do not use it and the MobilePad
charging- and docking station for a longer period.
8.1. Shutting down the MobilePad POS system
This chapter tells you how to shut down the MobilePad POS
system.
• Press the On/Off key until the indicator lamps flash blue
and green to switch off the MobilePad POS system.
Fig. 39: Switching off the MobilePad POS system
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VECTRON POS MOBILEPAD
• Press the battery B40 unlocking until the battery is
released from the locking.
Fig. 40: Unlocking battery B40
• Remove the B40 battery from the compartment.
• Remove the second B40 battery if a second is inserted
in the MobilePad POS system.
• Store the MobilePad POS system and B40 batteries in
the original packaging.
• Store the MobilePad POS system in a room with temper-
ature between -20 and 70°C and air humidity between
10 and 80 percent.
• Store the B40 batteries in a room with temperature
between -20 and 60°C and air humidity between 45 and
85 percent. The optimum storage temperature for B40
batteries is 20 to 25°C.
107
EN
i
B40 batteries that you do not use for
a longer period should be charged
between 30 and 50 percent, since the
life of battery cells is reduced faster
when they are charged completely.
You can determine the battery charge
by means of the charge indication
on the display. You can also ask your
Vectron dealer to charge or discharge
the batteries to this capacity.
i
The charge of battery cells reduces
during storage. Battery cells can
discharge exhaustively and are
damaged when batteries are stored
for more than six months. Charge the
batteries after six months again to
30 to 50 percent or ask your Vectron
dealer to charge the B40 batteries to
this capacity.
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VECTRON POS MOBILEPAD
8.2. Shut down of MobilePad charging- and
docking station
This chapter tells you how to shut down the MobilePad
charging- and docking station.
• Remove the safety plug of the power cord from the
outlet.
• Unplug the power pack from the power connection of
the charging- and docking station.
Fig. 41: Unplugging the power pack
109
EN
• Unplug the female connector of the power cord from the
mains plug of the power pack.
Fig. 42: Unplugging the female connector
• Pack the MobilePad charging- and docking station,
power pack Vectron PS30 and power cord in the original
packaging.
• Store the MobilePad charging- and docking station in a
room with temperature between -20 and 70°C and air
humidity between 10 and 80 percent.
• Store the power pack Vectron PS30 in a room with
temperature between -40 and 85°C and air humidity
between 50 and 95 percent.
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VECTRON POS MOBILEPAD
9. Errors, possible reasons and
troubleshooting
This chapter informs you about possible reasons for errors
that occur when operating the MobilePad POS system and the
MobilePad charging- and docking station and about the trouble-
shooting.
9.1. MobilePad POS system
Errors Possible reasons Troubleshooting
The MobilePad POS
system cannot be
switched on.
No battery B40
inserted in one of
the compartments
of MobilePad POS
system.
Insert a battery B40
to the compartment
of the MobilePad
POS system as de-
scribed in chapter
6.2.2. “Inserting
B40 batteries to the
MobilePad POS sys-
tem” on page 63.
Battery B40 is not
charged.
Charge the B40 as
described in chapter
6.2.1. “Inserting
B40 batteries to the
MobilePad charging-
and docking sta-
tion and charging”
on page 61 or in
chapter 6.2.3. “In-
serting MobilePad
POS system to
MobilePad charging-
and docking station
and charging B40
batteries” on page
66.
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EN
Errors Possible reasons Troubleshooting
Vectron POS soft-
ware has a malfunc-
tion.
Start the MobilePad
POS system anew as
described in chapter
7.15. “Restarting
the MobilePad POS
system” on page
104.
The ON/OFF key is
damaged.
Contact your Vec-
tron dealer.
The MobilePad POS
system is damaged.
Contact your Vec-
tron dealer.
The battery B40 is
damaged.
Contact your Vec-
tron dealer.
The MobilePad POS
system does not re-
act to your entries.
The MobilePad POS
system is switched
off or in quiescent
state.
Press the ON/OFF
key as described
in chapter 7.3.1.
“Switching on the
MobilePad POS sys-
tem” on page 74.
The signed-in op-
erator is not author-
ized for the respec-
tive function.
Contact your Vec-
tron dealer.
The touch screen is
not calibrated.
Contact your Vec-
tron dealer.
Vectron POS soft-
ware has a malfunc-
tion.
Start the MobilePad
POS system anew as
described in chapter
7.15. “Restarting
the MobilePad POS
system” on page
104.
Faulty programming
of MobilePad POS
system
Contact your Vec-
tron dealer.
The touch screen is
damaged.
Contact your Vec-
tron dealer.
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VECTRON POS MOBILEPAD
Errors Possible reasons Troubleshooting
The MobilePad POS
system does not re-
act to your entries.
The MobilePad POS
system is damaged.
Contact your Vec-
tron dealer.
The battery B40 is
damaged.
Contact your Vec-
tron dealer.
The MobilePad POS
system system does
not display any-
thing.
The MobilePad POS
system is switched
off or in quiescent
state.
Press the ON/OFF
key as described
in chapter 7.3.1.
“Switching on the
MobilePad POS sys-
tem” on page 74.
No battery B40
inserted in one of
the compartments
of MobilePad POS
system.
Insert a battery B40
to the compartment
of the MobilePad
POS system as de-
scribed in chapter
6.2.2. “Inserting
B40 batteries to the
MobilePad POS sys-
tem” on page 63.
Battery B40 is not
charged.
Charge the B40 as
described in chapter
6.2.1. “Inserting
B40 batteries to the
MobilePad charging-
and docking sta-
tion and charging”
on page 61 or in
chapter 6.2.3. “In-
serting MobilePad
POS system to
MobilePad charging-
and docking station
and charging B40
batteries” on page
66.
113
EN
Errors Possible reasons Troubleshooting
Vectron POS soft-
ware has a malfunc-
tion.
Start the MobilePad
POS system anew as
described in chapter
7.15. “Restarting
the MobilePad POS
system” on page
104.
The MobilePad POS
system is damaged.
Contact your Vec-
tron dealer.
The battery B40 is
damaged.
Contact your Vec-
tron dealer.
The MobilePad POS
system processes
other entries than
those made on the
touch screen.
The touch screen is
not calibrated.
Contact your Vec-
tron dealer.
The touch screen is
damaged.
Contact your Vec-
tron dealer.
The battery B40 is
discharged after a
short time.
The battery B40
is not completely
charged.
Discharge the bat-
tery B40 com-
pletely. Afterwards
charge the battery
B40 completely as
described in chapter
6.2.1. “Inserting
B40 batteries to the
MobilePad charging-
and docking sta-
tion and charging”
on page 61 or in
chapter 6.2.3. “In-
serting MobilePad
POS system to
MobilePad charging-
and docking station
and charging B40
batteries” on page
66.
114
VECTRON POS MOBILEPAD
Errors Possible reasons Troubleshooting
The battery B40 is
discharged after a
short time.
The battery B40
has reached the
maximum number of
charging cycles as
described in chapter
4.5. “Technical
data” on page 30.
Exchange the bat-
tery B40 against an
original battery.
The MobilePad POS
system does not
send data to the ac-
cess point.
The hand of the
operator covers
the antenna of the
MobilePad POS
system.
Hold the MobilePad
POS system as de-
scribed in chapter
7.1. “Holding the
MobilePad POS sys-
tem” on page 72.
The access point is
switched off.
Switch on the ac-
cess point.
The MobilePad POS
system is out of the
radio signal range.
Bring the MobilePad
system to radio
signal range
Faulty configuration
of the access point.
Contact your Vec-
tron dealer.
The radio signal
does not reach the
room in which you
use the MobilePad
POS system.
Adjust the access
point antenna so
that the radio signal
reaches the room
in which you work
or contact your
Vectron dealer.
The radio signal
is disturbed by
devices within its
range.
Contact your Vec-
tron dealer.
The access point is
damaged.
Contact your Vec-
tron dealer.
The MobilePad POS
system is damaged.
Contact your Vec-
tron dealer.
115
EN
9.2. MobilePad Charging- and docking station
Errors Possible reasons Troubleshooting
The B40 batteries
are not charged
when inserted in the
MobilePad Charg-
ing- and docking
station.
The safety plug of
the power pack is
not plugged to a
voltage-carrying
outlet.
Put the power pack
plug into a voltage-
carrying outlet.
The plug of the
power pack is not
plugged to the
female jack of the
MobilePad charging-
and docking station.
Put the power
pack plug into the
female jack of the
MobilePad charging-
and docking station.
The charging
contacts of the
B40 batteries have
no contact to the
charging contacts
in the MobilePad
charging- and dock-
ing station.
Insert the B40
battery so that the
charging contacts
touch each other.
Clean the charging
contacts as de-
scribed in chapter
10.2.1. “Cleaning
the contacts” on
page 119.
The temperature of
the B40 battery is
above or below the
permissible tem-
perature range.
Make sure that the
ambient tempera-
ture is as described
in chapter 4.5.
“Technical data” on
page 30. Wait until
the temperature of
the B40 battery is
in the permissible
range.
116
VECTRON POS MOBILEPAD
Errors Possible reasons Troubleshooting
The B40 batteries
are not charged
when inserted in the
MobilePad Charg-
ing- and docking
station.
Another power pack
than the Vectron
PS30 is connected
to the MobilePad
charging- and dock-
ing station.
Connect the power
pack Vectron PS30
to the MobilePad
charging- and dock-
ing station.
The battery B40 is
damaged.
Contact your Vec-
tron dealer.
The power pack
Vectron PS30 is
damaged.
Contact your Vec-
tron dealer.
The MobilePad
charging- and dock-
ing station is dam-
aged.
Contact your Vec-
tron dealer.
B40 batteries are
not charged when
being inserted in
the MobilePad POS
system and the
MobilePad POS
system is inserted
in the MobilePad
charging- and dock-
ing station.
The safety plug of
the power pack is
not plugged to a
voltage-carrying
outlet.
Put the power pack
plug into a voltage-
carrying outlet.
The plug of the
power pack is not
plugged to the
female jack of the
MobilePad charging-
and docking station.
Put the power
pack plug into the
female jack of the
MobilePad charging-
and docking station.
The charging
contacts of the
B40 batteries have
no contact to the
charging contacts
in the MobilePad
charging- and dock-
ing station.
Insert the B40
battery so that the
charging contacts
touch each other.
117
EN
Errors Possible reasons Troubleshooting
Clean the charging
contacts as de-
scribed in chapter
10.2.1. “Cleaning
the contacts” on
page 119.
The temperature of
the B40 battery is
above or below the
permissible tem-
perature range.
Make sure that the
ambient tempera-
ture is as described
in chapter 4.5.
“Technical data” on
page 30. Wait until
the temperature of
the B40 battery is
in the permissible
range.
Another power pack
than the Vectron
PS30 is connected
to the MobilePad
charging- and dock-
ing station.
Connect the power
pack Vectron PS30
to the MobilePad
charging- and dock-
ing station.
The battery B40 is
damaged.
Contact your Vec-
tron dealer.
The MobilePad POS
system is damaged.
Contact your Vec-
tron dealer.
The power pack
Vectron PS30 is
damaged.
Contact your Vec-
tron dealer.
The MobilePad
Charging- and
docking station is
damaged.
Contact your Vec-
tron dealer.
118
VECTRON POS MOBILEPAD
10. Service and maintenance
This chapter tells you how to clean the MobilePad and how to get
technical support.
A DANGER
s
Danger through electric shock
•
High voltage at power cord and power
supply
X
Do not clean MobilePad POS system,
MobilePad charging- and docking station,
power cord and power supply with
plugged-in mains plug
X
Do not open MobilePad POS system,
MobilePad charging- and docking station
and power supply
You will die or suffer from burns
X
Switch off MobilePad
X
Disconnect the mains plug
10.1. Cleaning
This chapter tells you how to clean MobilePad POS system
and MobilePad charging- and docking station.
NOTICE
a
Caustic cleansers can damage the
surfaces
X
Do not use caustic cleansers
X
Only use mild cleansers or water
for cleaning
119
EN
10.2. Cleaning housing and display
Clean the housing of MobilePad POS system, its display
and the MobilePad charging- and docking station with a
fluff-free cloth. You can dampen the cloth with a mild,
residue-free cleanser or water.
10.2.1. Cleaning the contacts
Clean the contacts of MobilePad POS system, MobilePad
charging- and docking station and B40 batteries with a
cotton bud and without applying pressure.
10.3. Maintenance
Any maintenance work at the MobilePad POS system and
MobilePad charging- and docking station must exclusively
be carried out by your Vec tron dealer.
10.4. Contacting the customer service
In case of questions or should you require assistance for
operating MobilePad POS system and MobilePad charging-
and docking station please contact your Vectron dealer.
120
VECTRON POS MOBILEPAD
11. Disposal
Vec tron Systems AG takes back waste electric and electronic
equipment that has been used for commercial purposes and that
was produced by or on behalf of the company, consistent with
Art. 9 of European Union Directive 2002/96/EU, last changed by
European Union Directive 2003/108/EU. The company will dispose
of the waste electric and electronic equipment properly.
The legal obligation applies for devices, that will be put on the
market after August 13, 2005. In addition, the manufacturer
extends this obligation to all devices that have been put on the
market as of January 1, 2004.
The MobilePad POS system, MobilePad charging- and docking sta-
tion, power supply Vectron PS30 and B40 batteries must not be
disposed of together with household waste.
Please send back waste electric and electronic equipment that
was produced by or on behalf of Vec tron Systems AG prepaid and
marked “Waste electric and electronic equipment” to Vec tron
Systems AG in the original packaging.
WEEE-Reg.-Nr. DE 91733199
121
EN
12. Glossary
This chapter explains the terms that are used in context with the
MobilePad.
Term Definition
Access Point Tool that rules the communication between
devices in wireless networks.
Bar code Information, which consists of bars with vary-
ing widths and spaces of parallel lines. The bar
code represents data, which eg the POS system
can decode.
Bluetooth Open wireless technology standard for exchang-
ing data over short distances. Via a Bluetooth-
network you can address devices like for exam-
ple printers.
Button A button is programmed in the POS system and
releases commands. The programmed com-
mands can be called via touch screen or key-
board of the POS system.
Flash memory Memory that keeps data even after the voltage
supply was switched off.
GC server POS system, which is responsible for central
guest check administration in the network.
Icon Pictograph used in graphical user interfaces.
When touching or clicking on icons you can call
functions of the Vectron POS software.
LCD Liquid Crystal Display
Media Method for finalizing an invoice. Media are for
example cash and credit card payment.
POS Point Of Sale
Router Tool that rules the communication between
devices in wired networks.
Service Set
Identifier
(SSID)
Name of a wireless network.
122
VECTRON POS MOBILEPAD
Term Definition
Thin Film
Transistor
(TFT)
Electronic component for control of screens.
Wireless Local
Area Network
(WLAN)
Wireless radio network for devices. Devices can
transmit data via Wi-Fi. To use WirelessLAN an
access point has to be installed and configured.
Wireless net-
work
Network in which data is exchanged between
devices via radio.
X-report Intermediate report, where data is not deleted
from the memory.
Z-report Final report, where data is deleted from the
memory.
123
EN
13. Icons
Icons are pictographs on the display of the MobilePad. Icons
shown on the display are designated buttons. A touch of the dis-
play button calls functions, like e.g. generating an invoice.
This chapter lists some of the icons integrated in Vectron POS
software and explains their meaning. You can load self-created
icons to Vectron POS software, e.g. for product groups or prod-
ucts.
Please contact your Vectron dealer for questions and requests
concerning programming and configuration.
Icon Meaning Icon Meaning
Clear Seat number
Escape PLU
Take away Invoice
Cancel receipt Load invoice
Receipt copy Recall invoice
Guest count Invoice copy
Inhouse Seat split
No invoice Void
124
VECTRON POS MOBILEPAD
Icon Meaning Icon Meaning
Operator Void last entry
Manager function
only
GC
Open GC/Operator GC 0
GC split Side dishes
Transfer GC Beer
GC move Ice cream
Table map Fish
Enter GC-text Meat
X-report Drinks
Z-report Main courses
Temp. invoice Desserts
Subtotal Pizza
Cash Spirits
Cold drinks Starters
125
EN
Icon Meaning Icon Meaning
Hot drinks Wine
126
VECTRON POS MOBILEPAD
14. EC Declaration of conformity
Manufacturer Vectron Systems AG
Willy-Brandt-Weg 41
48155 Muenster, Germany
Device type Hybrid POS system
Type designation Vectron POS MobilePad
The manufacturer declares that the above designated product
complies with the fundamental standards of guidelines 1999/5/EC
when used as directed.
Applied standards:
• EN 50364:2001
• EN 55022:2010 Klasse A
• EN 55024:1998 + A1:2001 + A2:2003
• EN 60950-1:2006 + A11:2009
• EN 61000-3-2:2006 + A1:2009 + A2:2009 Klasse D
• EN 61000-3-3:2008
• EN 300328 V1.7.1
• EN 300330-2 V1.5.1
• EN 301489-1 V1.8.1
• EN 301489-3 V1.4.1
• EN 301489-17 V2.1.1
Muenster, den 02.03.2012
Jens Reckendorf
Member of the Board
Thomas Stümmler
Member of the Board
127
EN
15. Document revision
Date Modification
25.07. 2011 First creation and publication
17.08.2011 Editorial modifications
31.10.2011 Editorial modifications
02.03.2012 Editorial modifications
128
VECTRON POS MOBILEPAD
16. Accessories
At this point we would like to inform you about the accessories
you can purchase for the MobilePad. More information and the
technical data for accessories are available on the Internet at
www.vectron.de.
Please address your questions concerning our products to your
Vectron dealer.
16.1. Battery B40 and Battery housing B40
In addition to the B40 batteries and B40 battery housing
supplied together with the MobilePad POS system you can
buy additional B40 batteries and B40 battery housings as
accessory.
Fig. 43: Battery B40 and Battery housing B40
129
EN
16.2. MobilePad Charging- and docking station
with power pack Vectron PS30
In the MobilePad charging- and docking station you can
charge up to four B40 batteries simultaneously.
Fig. 44: MobilePad Charging- and docking station
16.3. Touch pens
16.3.1. Touch pen
The touch pen serves for entering data via the touch
screen of the MobilePad POS system. The touch pen is
made of plastic.
Fig. 45: Touch pen
130
VECTRON POS MOBILEPAD
16.3.2. Vectron touch pen
The touch pen serves for entering data via the touch
screen of the MobilePad POS system. The touch pen is
made of plastic.
Fig. 46: Vectron Touch pen
16.4. Multifunction touch pen
The multifunction touch pen serves for entering data via
the touch screen of the MobilePad POS system. The mul-
tifunction touch pen has an integrated ball pen refill. By
turning the cap you can change between writing- and touch
function.
Fig. 47: Multifunction touch pen
131
EN
16.5. WLAN Access Point Professional
The WLAN Access Point Professional serves for wireless
networking of POS systems. It supports the WLAN-stand-
ard 802.11b.
Fig. 48: WLAN Access Point Professional
16.6. Network print licence for Wireless LAN
You can use the network print licence for Wireless LAN for
printing from a MobilePad POS system on a Wireless LAN-
printer.
132
VECTRON POS MOBILEPAD
16.7. Printer Bixolon SPP-R200
The MobilePad POS system addresses the mobile thermal
printer Bixolon SPP-R200 per Blue tooth.
You can attach the printer with a clip at your belt. The
printer prints on thermal paper.
Fig. 49: Printer Bixolon SPP-R200
133
EN
17. Other Vectron products
At this point we would like to inform you about additional Vectron
products. More information and the technical data for Vectron
products are available on the Internet at www.vectron.de.
Please address your questions concerning our products to your
Vectron dealer.
17.1. Stationary Vectron POS systems
Stationary Vectron POS systems with fast and reliable
Vectron hardware are perfectly suited to single station
use. Their special server attribute also allows data ex-
change with other stationary and mobile Vectron POS
systems.
The manifold product range provides the ideal stationary
Vectron POS system for any application.
134
VECTRON POS MOBILEPAD
17.1.1. Vectron POS SteelTouch II
SteelTouch II combines the latest electronics in a very
robust full metal housing. This model is offered in variants
with 38.1 cm (15") and 43.1 cm (17") display diagonal. The
numerous functions of Vectron POS software, the variety
of interfaces as well as the large memory are convincing
even for demanding customer installations.
Fig. 50: Vectron POS SteelTouch II
135
EN
17.1.2. Vectron POS SteelTouch PC
Vectron POS SteelTouch PC combines the flexibility of a
computer and the performance of Vectron POS software. It
has a 38.1 cm (15“) TFT-display in a stainless steel hous-
ing. Input is made via the touch screen.
Fig. 51: Vectron POS SteelTouch PC
136
VECTRON POS MOBILEPAD
17.1.3. Vectron POS Modular
Vectron POS Modular can be combined with various moni-
tors and keyboards.
Monitor variants:
• Monitor Vectron D80T with 21.3 cm (8.4“) TFT-display
• Monitor Vectron D151T with 38.1 cm (15“) TFT-display
• Monitor Vectron D153T with 38.1 cm (15“) TFT-display
• Monitor Vectron D171T with 43.2 cm (17“) TFT-display
Keyboard variants:
• Raised keyboard Vectron K10R
• Flat keyboard Vectron K10F
Fig. 52: Vectron POS Modular
137
EN
17.1.4. Vectron POS ColorTouch
Vectron POS ColorTouch has a 30.7 cm (12.1“) TFT-display.
Input is made via the touch screen.
Fig. 53: Vectron POS ColorTouch
138
VECTRON POS MOBILEPAD
17.1.5. Vectron POS Vario
Vectron POS Vario has a 26.4 cm (10.4“) TFT-display. Input
is either made via the optional touch screen or via raised
or flat keyboard.
Fig. 54: Vectron POS Vario
139
EN
17.1.6. Vectron POS Mini
Vectron POS Mini has a 14.5 cm (5.7“) display. Input is
either made via the optional touch screen or via flat key-
board.
Fig. 55: Vectron POS Mini
140
VECTRON POS MOBILEPAD
17.2. Mobile / hybrid Vectron POS systems
Mobile and hybrid Vectron POS systems with fast and
reliable Vectron hardware are perfectly suited to variable
and location-independent use. All stationary and mobile
Vectron POS systems are compatible.
17.2.1. Vectron POS MobilePro
Vectron POS MobilePro has an 8.9 cm (3.5“) display. Input
is either made via the optional touch screen or via key-
board.
Fig. 56: Vectron POS MobilePro
141
EN
17.2.2. Vectron POS MobileTouch
Vectron POS MobileTouch has a 10.9 cm (4.3") display.
Input is made via touch screen.
Fig. 57: Vectron POS MobileTouch
142
VECTRON POS MOBILEPAD
17.2. 3. Vectron POS MobileXL
Vectron POS MobileXL can be used either as mobile POS
system or as stationary system in the charging-/docking
station. It has a 14.5 cm (5.7“) display. Input is made via
touch screen.
Fig. 58: Vectron POS MobileXL
143
EN
17.3. Vectron software
Vectron software is the ideal completion to Vectron POS
systems for extensive and demanding applications in all
trades.
17.3.1. Vectron POS software
All Vectron POS systems use the same software. Thanks
to its high flexibility, Vectron POS software is applicable
in all trades. This double platform strategy is worldwide
unequalled.
17.3. 2. Vectron POS PC
Vectron POS PC transports the Vectron POS software to
a computer. Prerequisite is a computer with Microsoft
®
Windows
®
operating system. This allows the simultaneous
use of E-mail-, office-, hotel- and merchandise management
applications if required.
Though Vectron POS PC and the proprietary Vectron POS
systems work on a different hardware basis they can easily
be networked. They provide the same functions, program
routines and a uniform, inter-exchangeable data format for
PLUs, sales and additional features.
144
VECTRON POS MOBILEPAD
17.3.3. Vectron Commander
Vectron Commander is a communication- and evaluation
software for the computer with Microsoft
®
Windows
®
op-
erating system. Via connection to the Vectron POS system
the Vectron Commander can poll, evaluate and manage the
POS system data. You are thus informed at any time about
sales-, order- or working time data etc.
Vectron Commander serves for display or printout of
reports. For this purpose you can use the supplied report
templates or create and adjust reports according to your
requirements.
You can poll data from or send data to several POS sys-
tems simultaneously. Furthermore you can configure
operators with individual authorizations.
The Vectron POS Anywhere function enables you to con-
nect via network or modem to POS systems and control
them remotely and to monitor operating procedures.
Vectron Commander can be used as interface between ex-
ternal software (for instance merchandise control systems)
and Vectron POS systems.
… 144

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