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Night vision
Mount the baby unit on dry wall (optional)
Sound sensitivity and sound activation Dim mode
Parent unit icons (cont’d)
The baby unit has infrared LEDs that
allow you to see your baby clearly at
night or in a dark room. When the baby
unit being viewed detects low light
levels, the infrared LEDs are switched
on automatically. The images from the
baby unit are in black and white, and
appears on the screen.
Notes
It is normal to see a short white glare on
your parent unit screen as the baby unit is
adapting to the dark environment.
When the infrared LEDs are on, the
images are in black and white. This is
normal.
Tip
Depending on the surroundings and
other interfering factors, like lighting,
objects, colours and backgrounds, the
display resolution may vary. Adjust the
baby unit’s angle or place the baby unit at
a higher elevation to prevent glare and a
blurry display.
The dim mode helps you save parent unit power. Your parent unit display will dim
automatically after 10 minutes of inactivity, in which there is neither key pressed nor alert
received from the baby unit.
10 min inactivity
Press any button
NOTESNOTE
Note
When the screen is dimmed, any keypress or alert message will trigger the screen to return to the
preset brightness level. After 10 minutes of inactivity, it will resume to dim mode.
Sound activated screen
When sound activation is on, the parent unit screen stays off to save power when the baby unit
detects no sound. Once the baby unit detects sounds that are louder than the chosen sound
sensitivity level, the parent unit screen turns on automatically. It will then turn off again after 50
seconds of no sound detection.
Use a pencil to mark two holes in parallel.
Make sure they are the same distance apart
as the wall mount holes on the baby unit.
NOTESNOTE
Note
Check for reception strength and camera
angle before drilling the holes.
Not Included
You will need to purchase the following
items separately to mount your baby unit:
2 screws 2 anchors
Adjust the camera angle.
Drill two holes in the wall ( 7/32 inch drill bit ).
If you drill the holes into a stud, go to step 3.
-OR-
If you drill the holes into an object other than
a stud, insert the wall anchors into the holes.
Tap gently on the ends with a hammer until
the wall anchors are flush with the wall.
Insert the screws into the holes and
tighten the screws until only 1/4 inch
of the screws are exposed.
Align the wall mount holes on the
baby unit with the screws on the wall.
Slide the baby unit down until it locks
into place.
NOTESNOTE
Note
The types of screws and anchors you need
depend on the composition of the wall.
Below are the questions most frequently asked about the baby monitor.
Why is the
baby monitor
not responding
normally?
Try the following (in the order listed) for common cure:
1. Disconnect the power to the baby unit and the parent unit.
2. Wait a few seconds before connecting power back to the baby unit and the parent unit.
3. Turn on the baby unit and the parent unit.
4. Wait for the parent unit to synchronize with the baby unit. Allow up to one minute
for this to take place.
Why doesn’t the
power-on light of the
baby unit and parent
unit go on when I switch
on the unit?
Perhaps the parent unit is not connected to the power. Insert the appliance plug into
the parent unit and put the adapter in a wall socket. Then, press and hold POWER to
switch on the parent unit and to establish connection with the baby unit.
Perhaps the baby unit is not connected to the power. Insert the appliance plug into
the baby unit and put the adapter in a wall socket. The baby unit will switch on and
establish a connection with the parent unit.
Why doesn’t my parent
unit charge while
connected to AC power?
Make sure the power is not controlled by a wall switch.
You may have used the battery for a long time. See Warranty for repair/replacement.
Why is my screen in
black and white?
The screen is in black and white during night-time or in a dark room when the night
vision feature is activated. This is normal.
Why do I get glare or
a blurry display on my
screen when viewing at
night?
During night-time or in a dark room, the surroundings and other interfering factors,
like lighting, objects, colours and backgrounds may affect the image quality on your
parent unit screen. Adjust the baby unit’s angle or place the baby unit at a higher
elevation to prevent glare and a blurry display.
Why does the baby
monitor produce a
high-pitched noise?
The parent unit and baby unit may be too close to each other.
Move the parent unit away from the baby unit until the noise stops; OR
Turn down the volume of your parent unit.
Why does the parent
unit beep?
The baby unit may be out of range. Move the parent unit closer to the baby unit (but
not less than 3 feet).
The parent unit may not have enough power for the parent unit to perform normally.
Charge the battery in the parent unit until the battery icon becomes solid .
The temperature of your baby’s room may be too high or too low.
Why does the parent
unit react too quickly to
other sounds?
The baby unit also picks up other sounds than those of your baby. Adjust the VOX
sensitivity level to a lower level or decrease the parent unit speaker volume.
Why can’t I hear sounds/
my baby cry?
The parent unit speaker volume may be too low. See Adjust parent unit speaker
volume to increase the volume.
You may have set a low VOX sensitivity level. See Adjust the sound sensitivity of the
baby unit to set to a higher level.
Why can’t I establish a
connection? Why is the
connection lost every now
and then? Why are there
sound interruptions?
The baby unit may be out of range. Move the parent unit closer to the baby unit (but
not less than 3 feet).
Other electronic products and wireless products may cause interference with your
baby monitor. Try installing your baby monitor as far away from these devices as
possible.
If you power on only one baby unit, your parent unit may display , and the LINK
LED light will flash.
Frequently asked questions
Warning icons and messages
Battery low at
Parent Unit
The battery is empty and
needs to be recharged.
Operation is in progress.
Temperature
too high
The temperature
detected by the baby unit
is higher than the desired
temperature alert range.
Temperature
too low
The temperature
detected by the baby unit
is lower than the desired
temperature alert range.
No Link to
Camera
The parent unit is
searching for baby unit or
the link between the baby
unit and the parent unit
is lost.
The parent unit is
connected to AC power.
LINK On when the parent unit is
linked to the baby unit.
Flashes when the link to the
baby unit being viewed is
lost.
On when the parent unit is
connected to AC power, or
the battery is charging.
Flashes when the parent
unit battery is low and
needs charging.
Off when the parent unit
is disconnected from AC
power.
Parent Unit Indication Lights
Main
menu Sub-menu
Lullaby
Lullaby volume
Adjust the baby unit’s speaker
volume when playing the
lullaby.
Select one of the four melodies to
play, or stop a lullaby.
Night Light
Turn on/off the night light.
Main menu icons Adjust the sound sensitivity of the baby unit
You can choose to hear sounds from the baby unit all the time,
or to hear sounds that exceed a certain level. You can use the
parent unit to adjust the microphone sensitivity of your baby
unit. The higher the sensitivity level, the more sensitive the
baby unit is in detecting sounds that transmit to the parent unit.
The VOX sensitivity level is preset to the highest level.
VOX
Sensitivity
level Highest High Medium Low Lowest
Description The parent
unit speaker
is constantly
on, and you
will hear
all sounds
(including
background
noises) from
your baby’s
room.
The parent
unit speaker
turns on
for soft
babbling
and louder
sounds from
your baby.
It remains
quiet when
your baby
sleeps
soundly.
The parent
unit speaker
turns on
for loud
babbling
and louder
sounds from
your baby.
It remains
quiet when
your baby
makes soft
sounds.
The parent
unit speaker
turns on
for crying
and louder
sounds from
your baby.
It remains
quiet when
your baby
makes soft
sounds.
The parent
unit speaker
turns on
for loud
crying or
screeching
sounds from
your baby.
It remains
quiet when
your baby
makes soft
sounds.
Customer service and product warranty
The crossed-out wheelie bin symbols on products and batteries, or on their respective packaging,
indicates they must not be disposed of in domestic waste as they contain substances that can be
damaging to the environment and human health.
The chemical symbols Hg, Cd or Pb, where marked, indicate that the battery contains more than the
specified value of mercury (Hg), cadmium (Cd) or lead (Pn) set out in Battery Directive (2006/66/EC).
The solid bar indicates that the product was placed on the market after 13th August, 2005.
Help protect the environment by disposing of your product or batteries responsibly.
Disposal of batteries and product
IMPORTANT
Please retain this booklet with your sales receipt as proof of the date of purchase.
Customer Service
Please call our Consumer Services Department on 03306 780149 (from UK) or
+44 3306 780149 (outside UK) and a service representative will be happy to help you.
Declaration of Conformity
This product is intended for use within Europe and UK.
This equipment complies with the essential requirements to EU’s Radio Equipment Directive
(2014/53/EU) and the UK’s Radio Regulations 2017 on radio systems and telecommunication
equipment.
VTech Telecommunications Ltd. hereby declares that this Video Baby Monitor VM3258 is
in compliance with the essential requirements and other relevant provisions of EU’s Radio
Equipment Directive (2014/53/EU) and UK’s Radio Equipment Regulations 2017.
The Declaration of Conformity for the VM3258 is available from
http://www.vtech.com/rtte-directive.
Manufacturer: VTech Telecommunications Ltd.
23/F., Tai Ping Industrial Centre, Block 1, 57 Ting Kok Road, Tai Po, Hong Kong.
Importer: VTech Electronics Europe Plc.
Napier Court, Abingdon Science Park, Abingdon, Oxon, OX14 3YT.
To keep this product working well and looking good, follow these guidelines:
Avoid placing it near heating appliances and devices that generate electrical noise (for example, motors or
fluorescent lamps).
DO NOT expose it to direct sunlight or moisture.
Avoid dropping the product or treating it roughly.
Clean with a soft damp cloth.
DO NOT immerse the parent unit and the baby unit in water and do not clean them under running water.
DO NOT use cleaning spray or liquid cleaners.
Make sure the baby unit and parent unit are dry before you connect them to the mains again.
General product care
When you are not going to use the baby monitor for some time, store the parent unit, the baby unit and the
adaptors in a cool and dry place.
Storage
Adult supervision
This baby monitor should be for use by adults only.
Do not place the baby unit inside the cot or playpen.
To ensure your children’s safety, do not allow them to touch or play with the baby monitor and its
accessories. THIS IS NOT A TOY.
This warranty is valid for the UK and Ireland only. For products purchased outside
the UK and Ireland, please contact your local distributor or place of purchase.
P
R
O
D
U
C
T
W
A
R
R
A
N
T
Y
ONE
YEAR
PRODUCT WARRANTY
Thank you for choosing this quality product from VTech.
1.The product detailed above is covered by a one year warranty from the date of purchase,
against any defects in materials or workmanship.
2.The product may be returned to the place of purchase. Alternatively the product can be
returned to VTech Electronics Europe Plc (see address below), with proof of purchase,
without proof of purchase no replacement will be provided.
3.VTech Electronics Europe Plc will examine the product and if it is found to be defective
due to faulty materials or workmanship, will replace the product at their discretion.
4.If the product covered by this warranty is damaged due to misuse, modification or
unauthorized repair, or because of faulty batteries, battery discharge or incorrect
electrical connections, then this warranty becomes void.
5.This warranty is personal to the original purchaser and is not transferable.
6.Breakages to the LCD screen are not covered by the warranty.
7.Products returned to VTech Electronics Europe Plc, should be sent to the address shown
below and packed carefully to avoid damage in transit. Please do not include batteries or
adaptors. Please include details of the fault together with your name and address,
contact phone number and/or email address.
8.To keep an online record of your warranty, please register your product online at
www.vtech.co.uk/clubvtech
VTech Electronics Europe Plc, c/o XPO Logistics, Warehouse 350, Cat & Fiddle Lane,
West Hallam, DE7 6HE
THIS WARRANTY IS OFFERED AS AN EXTRA BENEFIT AND DOES NOT AFFECT
CONSUMERS’ STATUTORY RIGHTS.
UK
PRODUCT REGISTRATION
Visit www.vtech.co.uk/clubvtech/login
to register your VTech product
By joining the VTech Club you can also enter competitions,
find out about news and events, seek expert advice for parents
and let your kids play fun learning games and activities.
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