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How long is the limited warranty
period?
The limited warranty period for the
Product extends for ONE (1) YEAR from
the date of purchase. If VTech repairs or
replaces a Materially Defective Product
under the terms of this limited warranty,
this limited warranty also applies to the
repaired or replacement Product for a
period of either (a) 90 days from the date
the repaired or replacement Product is
shipped to you or (b) the time remaining
on the original one-year warranty;
whichever is longer.
What is not covered by this limited
warranty?
This limited warranty does not cover:
1. Product that has been subjected
to misuse, accident, shipping or
other physical damage, improper
installation, abnormal operation or
handling, neglect, inundation, fire,
water or other liquid intrusion;
2. Product that has been damaged due
to repair, alteration or modification
by anyone other than an authorized
service representative of VTech;
3. Product to the extent that the
problem experienced is caused by
signal conditions, network reliability,
or cable or antenna systems;
4. Product to the extent that the
problem is caused by use with non-
VTech accessories;
5. Product whose warranty/quality
stickers, product serial number
plates or electronic serial numbers
have been removed, altered or
rendered illegible;
6. Product purchased, used, serviced,
or shipped for repair from outside
the United States of America or
Canada, or used for commercial
or institutional purposes (including
but not limited to Products used for
rental purposes);
7. Product returned without a valid proof
of purchase (see item 2 below); or
8. Charges for installation or set up,
adjustment of customer controls,
and installation or repair of systems
outside the unit.
How do you get warranty service?
To obtain warranty service in the USA,
please visit our website at
www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call
1 (800) 267-7377.
NOTE: Before calling for service, please
review the user’s manual - a check of
the Product’s controls and features may
save you a service call.
Except as provided by applicable law,
you assume the risk of loss or damage
during transit and transportation and
are responsible for delivery or handling
charges incurred in the transport of
the Product(s) to the service location.
VTech will return repaired or replaced
Product under this limited warranty.
Transportation, delivery or handling
charges are prepaid. VTech assumes no
risk for damage or loss of the Product
in transit. If the Product failure is not
covered by this limited warranty, or proof
of purchase does not meet the terms of
this limited warranty, VTech will notify
you and will request that you authorize
the cost of repair prior to any further
repair activity. You must pay for the cost
of repair and return shipping costs for the
repair of Products that are not covered
by this limited warranty.
