5. Troubleshooting
WARNING: TO REDUCE RISK OF PERSONAL INJURY, UNPLUG CARPET WASHER BEFORE
SERVICING
PROBLEM: Cleaner won’t run.
Cause: Power cord not firmly plugged in.
Solution: Plug unit in.
Cause: The dirty water tank door is not installed correctly.
Solution: Review placing dirty water tank in base of carpet washer.
Cause: Blown fuse or tripped breaker.
Solution: Check fuse or breaker in home. Replace fuse/reset breaker.
Cause: Brush clogged.
Solution: Remove debris from brushbar and push motor reset button.
Cause: Needs service.
Solution: Take to service center or call Vax Care 0870 606 1248.
Cause: Thermal Protector activated.
Solution: Unplug cleaner, allow to cool for 30 minutes before swiching on.
PROBLEM: Cleaner won't pick up or low on suction.
Cause: Clean/Dirty water tank not secured.
Solution: Secure tank.
Cause: Clean/Dirty water tank latch not secured properly.
Solution: Secure latch.
Cause: Dirty water tank full.
Solution: Empty Dirty water tank.
Cause: Dirty water passage is clogged.
Solution: Clean Dirty water tank.
Cause: Filter clogged or dirty.
Solution: Remove filter and clean.
PROBLEM: Water escaping from cleaner.
Cause: Dirty water tank full.
Solution: Empty Dirty water tank.
Cause: Dirty water tank not istalled correctly.
Solution: Insert Clean/Dirty water tank correctly.
PROBLEM: Cleaner won't dispense solution.
Cause: Clean/Dirty water tank not installed correctly.
Solution: Install Clean/Dirty water tank.
Cause: Clean water tank empty.
Solution: Fill Clean water tank.
PROBLEM: Brushbar not rotating.
Cause: Brushes are clogged.
Solution: Unplug unit. Remove debris from brushbar and push reset button on handle.
.Cause: Belt broken.
Solution: Take to a service agent or call Vax Care 0870 606 1248.
Cause: Incorrect nozzle selector.
Solution: Change setting to correct setting.
7
Troubleshooting/UK Service & Help/Technical Specification
Use & Function\Storage
6
With handle in full upright and locked position, tilt cleaner
back on rear wheels and push forward. Use carry handle
on upper cord wrap to move up and down stairs.
BEFORE STORING CLEANER ENSURE THAT:
• Turn off the power switch [located on the side of the
cleaner].
• Nozzle setting is in Hard Floor Dry Vac position.
• Handle is in full upright/locked position.
• After cleaning the water tank, carpet nozzle and hard
floor nozzle should be rinsed with warm water and
thoroughly dried before storage and future use.
Cleaning the filter
Fig.3/14 Fig.3/15
1. Disconnect cleaner from electrical outlet. Place cleaner
handle in upright and locked position. Fig. 3/14.
2. Remove Clean/ Dirty Water. Fig. 3/15.
3. Pull the filter assembly up and out of Clean/dirty water
tank. Fig 3/16.
4. Remove filter by grasping tab and turning
counterclockwise. Lift filter up and out of filter assembly.
Fig 3/17.
5. Remove any loose debris from filter by tapping the filter
against a garbage can. Fig 3/18.
NOTE: For additional cleaning, the filter (Fig 3/19) and
filter assembly (Fig. 3/20) may be rinsed under water.
Allow filter and filter assembly to air dry completely before
use. For filter replacements, please call Vax Care 0870
6061248 or visit www.vax.co.uk to locate a service
agent nearest you.
6. Replace filter by grasping tab and turning clockwise.
(Fig 3/21) Push filter down and into filter assembly.
Return filter assembly back into Clean/Dirty Water
Tank. (Fig 3/22).
Fig.3/16
Fig.3/17 Fig.3/18
Fig.3/19 Fig.3/20
