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Element
ITE
Guide
Table of Contents
Your Element
Hearing Instruments ...............................1
Practical Solutions to Everyday Problems ......................2
Getting the Most Out of Your Element
Hearing Instruments ....................................................3
Using the Element
Custom Guide.................................4
Inserting and Removing Custom
Hearing Instruments ....................................................5
Turning Your Element
Hearing Instruments
On and Off....................................................................6
Feedback-Free Listening.................................................7
Replacing the Battery .....................................................8
Operating Instructions ..................................................10
Listening in Public Places .............................................14
Caring for Your Element
Hearing Instruments.............15
Cleaning Your Element
Hearing Instruments ..............15
Warnings .......................................................................16
Troubleshooting Guide..................................................18
Warning to Hearing Instrument Dispensers ................20
1
Your Element
Hearing Instruments
Hearing Healthcare Professional: _________________________
_____________________________________________________
Telephone: ___________________________________________
Model:_______________________________________________
Serial Number: ________________________________________
Replacement Batteries: Size 10 Size 312 Size 13
Warranty: ____________________________________________
Use Automatic Program for (if applicable)
1: Quiet
2: Group/Party Noise
Use Manual Program 1 for: _____________________________
Use Manual Program 2 for: _____________________________
Use Manual Program 3 for: _____________________________
Date of Purchase:______________________________________
2
Practical Solutions to Everyday Problems
Congratulations on choosing your new Element
ITE (In-
the-Ear) hearing instruments. For over 40 years, Unitron
Hearing has been committed to making life better for
people with hearing loss. This means a commitment to
developing high-quality hearing solutions that
incorporate special features to solve the everyday
problems and concerns you have with hearing loss and
hearing instruments.
Element includes real problem solving innovations, high-
value advanced features, and delivers exceptional sound
quality in everyday listening environments. Your Element
hearing instrument may include an automatic program
that reads your listening environment and automatically
determines a sound destination that is most effective for
optimal listening as your listening needs change
throughout the day. Three additional manual programs
give you added flexibility to meet your particular
listening needs. Element’s sophisticated adaptive
features offer you the latest in digital technology so your
hearing instruments adapt without the need for manual
adjustments or fiddling by you.
3
Getting the Most Out of Your Element
Hearing Instruments
Adjusting to your new hearing instruments will take
some time. In the beginning it is important that you do
not use the hearing devices for longer than is
comfortable. Depending on your previous experience
with hearing instruments, a few hours a day may be
enough and then you can increase wearing time
gradually. Once you have become accustomed to your
hearing devices, you should wear them all day everyday
since frequent use will help you adapt to your hearing
devices and enjoy their full benefits. The quicker you get
used to the everyday sounds around you, the less you
will notice that you are wearing hearing instruments.
4
Using the Element
ITE and CIC Guide
Refer to the table of contents for a complete listing of
the topics covered in this guide.
Use the diagram below to identify some of the
components on your hearing devices. Because each
device is custom-designed and molded to fit an
individual ear, the physical appearance and exact
positioning on your hearing devices may vary slightly
from those shown.
Legend
1 Microphone
2 Battery Door
3 On/Off Manual
Volume Control
4 Vent
5 Removal Handle
6 Program Button
2
3
4
6
1
2
3
4
6
1
Full Shell
Half Shell
Canal
Mini Canal
Completely-in-the-canal(CIC)
2
3
4
6
1
1
2
3
4
6
1
2
4
5
6
5
Inserting and Removing ITE and CIC
Hearing Instruments
ITE and CIC hearing instruments are color-coded red for
the right ear and blue for the left ear. The color is
indicated either on the shell or on a label on the hearing
device.
To insert ITE and CIC hearing instruments:
1. Hold the hearing device between your thumb and
index finger with the battery door away from your ear.
2. If your hearing device is a CIC, insert by holding the
hearing device with the removal handle at the
bottom.
3. Gently insert the canal portion of the hearing device
into your ear using your index finger to push back and
tuck the hearing device completely into place.
To remove ITE and CIC hearing instruments:
1. If your hearing device is a CIC, gently pull on the
removal handle. To remove other ITE hearing devices
(full shell, half shell, canal or mini canal), grasp the
device with your thumb and index finger.
2. Move your jaw up and down or apply pressure to the
back of your ear to help loosen the device.
Note: Never use the volume control or the battery door
to remove your hearing devices.
6
Turning Your Element
Hearing
Instruments On and Off
Your Element hearing instruments may have
a volume control that also serves as an
on/off switch. To turn your hearing devices
on, rotate the volume control towards your
nose. Note: If the start up delay is activated, your
hearing devices will not turn on for 10-15 seconds after
rotating the volume control towards your nose.
To turn your hearing devices off, rotate the volume
control away from your nose.
For hearing devices without a volume control, close the
battery door to turn your hearing devices on. Open the
battery door or remove the battery to turn your hearing
devices off.
Feedback-Free Listening
Your Element hearing devices have an optional start up
delay that can be activated by your hearing healthcare
professional. If the start up delay is activated, your
hearing devices will not turn on for 10-15 seconds, even
if you rotate the volume control. The hearing devices
return to the start up delay position each time you turn
your hearing devices on. This allows you to insert your
hearing devices without experiencing whistling.
If you wear hearing devices now, you may have
experienced whistling from your hearing devices when
7
you talk, chew, use the telephone or hug someone.
Element’s feedback technology dramatically reduces this
uncomfortable whistling before you or anyone else can
perceive it.
Replacing the Battery
1. Gently swing out the battery compartment with your
fingernail.
2. Grasp the battery with your thumb and index finger
and remove.
3. Insert the new battery into the battery compartment
with the plus (+) sign on the battery facing the same
way as the plus (+) sign on the edge of the battery
door. This will ensure that the battery door closes
properly.
Note: If the battery is inserted incorrectly, the door will
not close.
4. Close the battery door.
Plus (+)
Signs
Plus (+)
Signs
8
Low Battery Warning
When you hear one long beep, your hearing devices are
warning you that their batteries are low. You will hear the
warning approximately every 30 minutes until you
change the batteries or the batteries die. After the first
warning, you may experience some reduction in sound
quality. This is normal and can be remedied by inserting
fresh batteries in the hearing devices. If you prefer, your
hearing healthcare professional can change the pitch
and loudness of the low battery beep or turn it off
entirely.
Caring for Batteries
Always discard batteries carefully.
To prolong battery life, remember to turn your hearing
devices off when not in use.
Remove the batteries and keep the battery door open
while hearing devices are not in use. This will allow
internal moisture to evaporate.
Battery Warnings
Never leave hearing devices or batteries where small
children and pets can reach them.
Never put hearing devices or batteries in your mouth.
If a hearing device or battery is swallowed, call a
physician immediately.
9
Operating Instructions
Changing Programs on Your Element
Hearing
Instruments
Your Element hearing devices may have an automatic
program and up to three additional manual programs.
Element’s automatic program will satisfy most of your
listening needs by adjusting to different listening
environments without requiring manual adjustments. Up
to three additional manual programs can be individually
tailored by your hearing healthcare professional to meet
your particular listening needs.
Element has a push-button for switching between
programs. Each time you push the program button, you
will move to a new program. Your hearing devices beep to
indicate which program you are in (i.e. one beep for
program 1, two beeps for program 2, etc.). If you prefer,
your hearing healthcare professional can adjust the pitch
and loudness of the program beep or turn it off entirely.
Adjusting the Volume
The volume on your hearing devices may adjust auto-
matically in response to the loud or quiet sounds around
you. If you have a manual volume control, you can further
adjust the volume on your hearing devices. Rotate the
volume control towards your nose to increase the volume
or away from your nose to decrease the volume. Note that
your volume control may be disabled by your hearing
healthcare professional and, therefore, could be inactive.
10
Setting Your Ideal Volume
Element hearing instruments equipped with manual
volume control have an ideal volume indicator. A single
beep indicates when the volume control has reached its
ideal level for your particular hearing loss, as pre-set by
your hearing healthcare professional.
Listening in Windy Environments
Element’s wind noise manager will engage automatically
based on whether wind conditions are moderate or high.
When the wind noise manager is engaged, sounds such as
speech, may become quieter because the wind noise
manager is working to reduce the loud noise produced by
the wind. When you are no longer in a windy environment,
the wind noise manager will not be active and desirable
sounds, such as speech, will once again become louder.
Listening in Quiet and Noisy Environments
Your Element hearing devices may have a directional
microphone system to meet your listening needs in
different environments. The directional system focuses
on sounds in front of you (i.e., speech) while reducing
sounds from the sides or behind you (i.e., noise). Your
Element may have an advanced directional microphone
system that adjusts automatically to changing noise
levels and tracks moving noise sources. Your hearing
healthcare professional can tell you how your directional
system has been customized for you and which listening
programs have the directional microphones activated.
11
In addition, Element contains technology that identifies
and minimizes sudden impulse sounds that many
hearing device wearers find irritatingly loud such as
slamming doors or clattering dishes. This technology is
designed to increase listening comfort in adverse
listening situations without impacting sound quality or
your ability to understand conversations.
Using Element
with the Telephone
Element has the ability, depending on hearing loss, vent
size and style of hearing device to provide feedback-free
phone use without program changes. For many wearers
this means, when the phone rings, all you have to do is
pick up the telephone and hold it to your ear normally. In
some situations when using a cell phone, you may
experience digital interference that sounds like static,
buzzing or beeping. If you experience interference,
increase the distance between your hearing instrument
and the phone receiver.
Easy-t for the Telephone or Cell/Mobile Phone
Element can also come equipped with an optional easy-t
(automatic telephone switch) that can help you listen on
the telephone. Easy-t automatically switches your hearing
instrument into a telephone listening mode with hearing
instrument compatible phones. You will hear a short
melody to indicate you are in the telephone (easy-t)
program. If your phone is hearing instrument compatible,
it will have a magnetic coil and easy-t will activate
automatically when the telephone is held to the ear. Once
the telephone is removed from the ear, the hearing
instrument will switch back to the normal listening mode.
Since the location and strength of the magnetic coil varies
among phone manufacturers, it may be necessary to
move the telephone receiver slightly to find the best
reception. If the hearing instrument does not switch to the
telephone program automatically when the telephone
receiver is placed in proximity, the magnet for easy-t
hearing instruments should be attached to the telephone
receiver. The magnet is designed to strengthen the
magnetic field at the earpiece of hearing instrument
compatible telephones.
To affix the easy-t magnet:
1. Clean the telephone receiver.
2. Hold the magnet near the “listening end” of your
telephone receiver and release it (Figure 1). The
magnet will flip to the appropriate side and seek the
optimal position on the telephone receiver.
3. Place the double-sided tape in this optimal position
Figure 1 Figure 2 Figure 3
12
on the telephone receiver (Figure 2) and attach the
magnet to the tape (Figure 3).
Warnings
Be sure the magnet is securely affixed to the
telephone.
If the magnet falls into your ear, contact your hearing
healthcare professional.
If the magnet is swallowed, contact your physician
immediately.
Keep loose magnets out of reach of children and pets.
The magnet may affect some medical devices or
electronic systems. Always keep the magnet (or the
telephone equipped with the magnet) at least 30 cm
(12”) away from pacemakers, credit cards, floppy
disks or other magnetically sensitive devices.
Too high distortion during dialing or phoning may
mean that the phone handset is stresssed by the
magnet. To avoid any damage, please move the
magnet to another place on the telephone receiver.
13
14
Listening in Public Places
Element’s optional telecoil can also help you listen in
public places equipped with telecoil compatible assistive
listening devices such as a loop system. If your hearing
instruments do not operate when the telecoil is on, the
loop system may not be operating or you may be in a
dead” spot. Try positioning yourself in a different part of
the looped area or return your hearing instruments to the
microphone position and sit as close to the speaker as
possible.
Caring for Your Element
Hearing
Instruments
Open the battery door when not in use.
Always remove your hearing instruments when using
hair care products. The hearing devices can become
clogged and cease to function properly.
Protect your hearing devices from excessive heat (hair
dryer, vehicle glove box or dashboard) and moisture
(bath or shower). Do not immerse the hearing devices
in water.
If your hearing devices do become wet, do not attempt
to dry them in an oven or microwave. Do not adjust
any controls. Open the battery doors immediately and
allow your hearing devices to dry naturally for 24
hours.
15
Regular use of a dehumidifier, such as a Dri-Aid kit,
can help prevent corrosion and prolong the life of your
hearing devices. See your hearing healthcare
professional for more information.
Do not drop your hearing devices or knock them
against hard surfaces.
Cleaning Your Element
Hearing Instruments
Ear wax is natural and common. Ensuring your hearing
instruments are free of ear wax is an important step in
your daily cleaning and maintenance routine.
Using the brush that was provided with your hearing
instruments, clean ear wax from your hearing
instruments everyday.
Never use alcohol to clean your hearing devices.
Do not use sharp tools to dislodge ear wax. Sticking
household items into your hearing instruments can
seriously damage them.
Talk to your hearing healthcare professional about
regular appointments to have the wax removed from
your hearing devices.
16
Warnings
Hearing devices should only be used as directed by
your physician or hearing healthcare professional.
Hearing devices will not restore normal hearing and
will not prevent or improve a hearing impairment
resulting from organic conditions.
Do not use your hearing devices in explosion hazard
areas.
Allergic reactions to hearing devices are unlikely.
However, if you experience itching, redness, soreness,
inflammation or a burning sensation in or around
your ears, inform your hearing healthcare
professional and contact your physician.
In the unlikely case that any parts remain in the ear
canal after the removal of the hearing instrument,
contact a physician immediately.
Remove your hearing devices for CT and MRI scans or
for other electromagnetic procedures.
Special care should be exercised in wearing hearing
devices when maximum sound pressure levels exceed
132 decibels. There may be a risk of impairing your
remaining hearing. Speak with your hearing
healthcare professional to ensure the maximum
output of your hearing devices is suitable for your
particular hearing loss.
17
Precautions
The use of hearing devices is only part of hearing
rehabilitation; auditory training and lip reading
instruction may be required as well.
In most cases, infrequent use of hearing devices does
not provide full benefit. Once you have become
accustomed to your hearing devices, wear your
hearing devices everyday all day.
Your hearing devices use the most modern components
to provide the best possible sound quality in every
listening situation. However, communication devices
such as digital cell phones can create interference (a
buzzing sound) in hearing devices. If you experience
interference from a cell phone being used close by, you
can minimize this interference in a number of ways.
Switch your hearing devices to another program, turn
your head in a different direction or locate the cell
phone and move away from it.
Labeling
For most ITE and CIC hearing devices, the year of
manufacture is located above the serial number.
The first two digits indicate the year of manufacture.
18
Troubleshooting Guide
CAUSE POSSIBLE REMEDY
No sound
Not turned on
Low/dead battery
• Poor battery contact
Battery upside down
Hearing devices blocked
with ear wax
Not loud enough
• Low volume
Low battery
Hearing devices not
inserted properly
Change in hearing
Hearing devices blocked
with ear wax
Intermittent
Low battery
Dirty battery contact
One long beep
Low battery
Turn on
Replace battery
• Consult your hearing healthcare professional
Insert battery plus (+) side up
Refer to section “Cleaning Your Element
Hearing Instruments”. Consult your hearing
healthcare professional.
Turn up volume; see hearing healthcare
professional for models without a manual
volume control or if problem persists.
Replace battery
Reinsert carefully. See “Inserting and
Removing Custom Hearing Instruments”.
• Consult your hearing healthcare professional
Refer to section “Cleaning Your Element
Hearing Instruments”. Consult your hearing
healthcare professional.
• Replace battery
Consult your hearing healthcare professional
• Replace battery
19
Whistling
Hearing devices not
inserted properly
Volume too loud
Hand/clothing near ear
• Poorly fitting hearing devices
Not clear, distorted
Poorly fitting hearing devices
Hearing devices blocked
with ear wax
Change in hearing
• Low battery
“Motorboating”
• Low battery
Dirty battery contact
Weak on the telephone
Low volume
Telephone not positioned
properly
Hearing device requires
adjustment
For any problems not listed in the guide, contact your hearing healthcare profes-
sional. If you do not have a hearing healthcare professional, please contact the
nearest office listed on the back page of this booklet.
Remove and reinsert
Turn down volume
Remove hand/clothing from ear
• Consult your hearing healthcare professional
• Consult your hearing healthcare professional
Refer to section “Cleaning Your Element
Hearing Instruments”. Consult your hearing
healthcare professional.
• Consult your hearing healthcare professional
Replace battery
Replace battery
• Consult your hearing healthcare professional
Turn up volume
Move telephone around ear for clearer
signal. For models with easy-t, refer to
section “Easy-t for the Telephone or
Cell/Mobile Phone”.
Consult your hearing healthcare professional
CAUSE POSSIBLE REMEDY
20
Warning to Hearing Instrument
Dispensers
A hearing instrument dispenser should advise a
prospective hearing instrument user to consult promptly
with a licensed physician (preferably an ear specialist)
before dispensing a hearing instrument if the hearing
instrument dispenser determines through inquiry, actual
observation, or review of any other available information
concerning the prospective user, that the prospective
user has any of the following conditions: (i) Visible
congenital or traumatic deformity of the ear. (ii) History of
active drainage from the ear within the previous 90 days.
(iii) History of sudden or rapidly progressive hearing loss
within the previous 90 days. (iv) Acute or chronic
dizziness. (v) Unilateral hearing loss of sudden or recent
onset within the previous 90 days. (vi) Audiometric air-
bone gap equal to or greater than 15 decibels at 500
hertz (Hz), 1,000 Hz, and 2,000 Hz. (vii) Visible evidence
of significant cerumen accumulation or a foreign body in
the ear canal. (viii) Pain or discomfort in the ear. Special
care should be exercised in selecting and fitting a hearing
instrument whose maximum sound pressure level
exceeds 132 decibels because there may be risk of
impairing the remaining hearing of the hearing
instrument user. [This provision is required only for those
hearing instruments with a maximum sound pressure
capability greater than 132 decibels (dB).]
21
Important Notice for Prospective Hearing
Instrument Users
Good health practice requires that a person with a
hearing loss have a medical evaluation by a licensed
physician (preferably a physician who specializes in
diseases of the ear) before purchasing a hearing
instrument.
Licensed physicians who specialize in diseases of the ear
are often referred to as otolaryngologists, otologists or
otorhinolaryngologists. The purpose of medical
evaluation is to assure that all medically treatable
conditions that may affect hearing are identified and
treated before the hearing instrument is purchased.
Following the medical evaluation, the physician will give
you a written statement that states that your hearing
loss has been medically evaluated and that you may be
considered a candidate for a hearing instrument. The
physician will refer you to an audiologist or a hearing
instrument dispenser, as appropriate, for a hearing
instrument evaluation. The audiologist or hearing
instrument dispenser will conduct a hearing instrument
evaluation to assess your ability to hear with and
without a hearing instrument. The hearing instrument
evaluation will enable the audiologist or dispenser to
select and fit a hearing instrument to your individual
needs. If you have reservations about your ability to
adapt to amplification, you should inquire about the
availability of a trial-rental or purchase-option program.
22
Many hearing instrument dispensers now offer programs
that permit you to wear a hearing instrument for a
period of time for a nominal fee after which you may
decide if you want to purchase the hearing instrument.
Federal law restricts the sale of hearing instruments to
those individuals who have obtained a medical
evaluation from a licensed physician. Federal law
permits a fully informed adult to sign a waiver statement
declining the medical evaluation for religious or personal
beliefs that preclude consultation with a physician. The
exercise of such a waiver is not in your best health
interest and its use is strongly discouraged.
Children With Hearing Loss
In addition to seeing a physician for a medical
evaluation, a child with a hearing loss should be directed
to an audiologist for evaluation and rehabilitation since
hearing loss may cause problems in language
development and the educational and social growth of a
child. An audiologist is qualified by training and
experience to assist in the evaluation and rehabilitation
of a child with a hearing loss.
Australia
Level 2, Norwest Quay, 21 Solent
Circuit, Baulkham Hills, NSW,
NSW 2153
Belgium
Baron de Vironlaan, 60
b-1700 Dilbeek
Canada
20 Beasley Drive, P.O. Box 9017,
Kitchener, ON N2G 4X1
China
No
. 200 Suhong Road, Export
Processing Zone 4D, Suzhou
Industrial Park 215021
Denmark
Nitivej 10, DK-2000 Frederiksberg
European Representative
Daimlerstrasse 22, 70736
Fellbach-Oeffingen, Germany
France
5, rue Maryse Bastié - BP 15
69671 Bron Cedex, France
Netherlands
Archimedesbaan 19, P.O. Box 1214,
3430 BE Nieuwegein
New Zealand
10/215 Rosedale Rd., M277 Private Bag,
300987, Albany, Auckland
Norway
Brugata 14 0186
Oslo, Norway
South Africa
First Floor – East Block, Pineslopes Office
Park, Cnr The Straight & Witkoppen
Roads, Fourways, Johannesburg 2194
Sweden
Förmansvägen 2, 4 tr
SE-11743, Stockholm, Sweden
United Kingdom
St. George House, Cygnet Court,
Centre Park, Warrington, Cheshire
WA1 1PD
U.S.A.
Suite A, 2300 Berkshire Lane North,
Plymouth, MN 55441
Manufacturer
Unitron Hearing Ltd.
20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 Canada
Unitron Hearing Distributors
Corporate Office/International
20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 Canada
Distributor
F/08-030 029-5563-02 Printed in Canada
www.unitronhearing.com
7

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