13
GB
Guarantee
On presentation of the guarantee certificate and purchase ticket, Twinny Load B.V. gives a seven-year guarantee on the
Twinny Load® bicycle carrier, counting from the date of purchase as listed on the purchase ticket.
The guarantee consists of free repair or replacement of parts in case of material and construction errors.
The guarantee is effective after you have activated the guarantee certificate on the Twinny Load® website www.twinnyload.com or
via sending the reply card supplied with the guarantee certificate.
Terms and conditions:
● The bicycle carrier must be assembled according to the supplied installation instructions.
● The bicycle carrier must be installed on the car according to the supplied use instructions.
● The bicycles must be placed and fixed on the bicycle carrier according to the supplied use instructions.
● Any responsibility for personal injury and/or damage to properties and ensuing asset loss that are caused by improper
installation or improper use shall be excluded.
● There shall be no guarantee on defects that are caused by accidents, illegal and incompetent use of the vehicle or defects of
the vehicle on which the bicycle carrier is installed.
● The term of guarantee shall not be extended or renewed due to performance of guarantee activities.
● Repair or replacement of the product within the specified term of guarantee shall only be possible for the original buyer in
accordance with the purchase certificate.
● Claims should be submitted at the purchasing address listed on the purchase ticket. The bicycle carrier, including all supplied
components, must be left behind at this address.
● The buyer is responsible for the costs of returning and collecting the product and/or parts at the purchasing address.
● The guarantee shall be cancelled if the bicycle carrier has been handled carelessly and improperly or poorly maintained, such
at the discretion of Twinny Load B.V.
● The guarantee shall be cancelled if the serial number has been changed, damaged or removed. The bicycle carrier must
meet the technical specifications.
● Defects as a result of wear due to normal use, such at the discretion of Twinny Load B.V., shall not fall under the guarantee.
Disclaimer
The guarantee does not cover materials not installed by Twinny Load®The manufacturer’s liability pursuant to the agreement is
expressly limited to compliance with the guarantee obligations described in this certificate. Any claim for damages, except those in
respect of non-compliance with guarantee obligations, is excluded. Taking into account the mandatory provisions of law
concerning (product) liability, more rights can never derived with respect to any business or consequential loss, or (personal) loss
of whatever nature, ensuing from defects to the materials or activities delivered by Twinny Load B.V.
