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Limited Warranty for Turtle Beach Products
Voyetra Turtle Beach, Inc. ("VTB") warrants to the original end-user pur-
chaser ("Purchaser") that the retail Turtle Beach hardware product herein
("Product") will be free of defects in materials and workmanship for a period
of one year from the date of purchase by the Purchaser ("Warranty Period").
Any Extended Warranty or Service Plans purchased through a Retail store
are not honored by VTB. The Warranty refers to the repair/replacement of a
defective product during this period and not a refund.
This limited warranty extends only to the Purchaser and is not transfer-
able or assignable to any subsequent purchaser. This limited warranty is
applicable only in the country or territory where the Product was purchased
from an authorized VTB retailer and does not apply to a Product that has
been purchased as used or refurbished (except refurbished by VTB) or was
included as part of a non-VTB product.
WARRANTY SERVICE
In the USA and CANADA Warranty Service is provided by our TURTLE
BEACH OFFICEs and in all other Countries it is provided by our local Interna-
tional Distributors.
VTB does not warrant uninterrupted or error-free operation of the Product
and is under no obligation to support the Product for all computer operating
systems or future versions of such operating systems.
If a defect should occur during the Warranty Period, Purchaser must
contact VTB to obtain a Return Merchandise Authorization ("RMA") number.
Purchaser will be responsible for shipping costs incurred in returning the
defective Product to an authorized VTB service center, or to the repair facil-
ity located at VTB's corporate headquarters. A copy of the dated proof of
purchase and a description of the problem must be included with the defec-
tive Product. VTB will not be responsible for other products or accessories
included with the defective Product sent to VTB. The RMA number must be
clearly indicated on the outside of the package. Packages without an RMA
number will be refused by VTB or its representatives and returned to sender
at the sender's expense.
In the event of a defect, Purchaser's sole and exclusive remedy, and
VTB's sole liability, is expressly limited to the correction of the defect by
adjustment, repair, or replacement of the Product at VTB's sole option and
expense. VTB owns all Products it has replaced and all parts removed from
repaired Products. VTB uses new and reconditioned parts made by various
manufacturers in performing warranty repairs and building replacement
products. If VTB repairs or replaces a product, the original Warranty Period
is not extended, however, VTB warrants that repaired or replacement parts
will be free from defects in material and workmanship for a period of thirty
(30) days from the date of repair or replacement, or for the remainder of the
Warranty Period, whichever is greater.
This warranty does not apply to any Product that has had its serial number
altered, removed or defaced, or any Product damage caused by shipping,
improper storage, accident, problems with electrical power, abuse, misuse,
neglect, ordinary wear, acts of God (e.g. flood), failure to follow directions,
improper maintenance, use not in accordance with product instructions,
unauthorized modication or service of the Product or damage resulting
from the use of the Product with hardware, software or other products not
provided by or specically recommended by VTB.
THIS LIMITED WARRANTY IS PURCHASER’S SOLE AND EXCLUSIVE REME-
DY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. TO
THE EXTENT PERMITTED BY APPLICABLE LAW, VTB HEREBY DISCLAIMS
THE APPLICABILITY OF ANY IMPLIED WARRANTY OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE OR USE FOR THE PRODUCT. IF
SUCH A DISCLAIMER IS PROHIBITED BY APPLICABLE LAW, THE IMPLIED
WARRANTY IS LIMITED TO THE DURATION OF THE FOREGOING LIMITED
WRITTEN WARRANTY.
IN NO EVENT SHALL VTB BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR DAMAGES,
INCLUDING BUT NOT LIMITED TO ANY LOST PROFITS, DATA, OR LOSS
OF USE, ANY THIRD PARTY CLAIMS, AND ANY INJURY TO PROPERTY OR
BODILY INJURY (INCLUDING DEATH) TO ANY PERSON, ARISING FROM OR
RELATING TO THE USE OF THIS PRODUCT OR ARISING FROM BREACH OF
THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, TORT, OR STRICT
LIABILITY, EVEN IF VTB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
This warranty supersedes all prior agreements or understandings, oral or
written, relating to the Product, and no representation, promise or condition
not contained herein will modify these terms. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above
exclusion or limitation may not apply to you. This warranty gives you specic
legal rights. You may also have other rights, which vary from state to state.
Any action or lawsuit for breach of warranty must be commenced within
eighteen (18) months following the purchase of the Product.
EXCLUSIONS FROM LIMITED WARRANTY:
This Limited Warranty shall not apply and VTB has no liability under this
Limited Warranty if the Turtle Beach Product:
is used for commercial purposes such as “LAN Centers” (including
rental or lease);
is modied or tampered with;
is damaged by Acts of God, power surge, misuse, abuse, negligence,
accident, wear and tear,
mishandling, misapplication, or other causes unrelated to defective
materials or workmanship;
serial number is defaced, altered or removed;
is not used in accordance with the documentation and use instruc-
tions; or
is repaired, modied or altered by other than authorized repair
centers.
product is no longer available because it was discarded.
Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or televi-
sion reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/ TV technician for help.
FCC Caution:
Any changes or modications not expressly approved by the grantee of this device could
void the user’s authority to operate the equipment.
RF Exposure Warning:
Headset:
The equipment complies with FCC RF exposure limits set forth for an uncontrolled
environment. The equipment must not be co-located or operating in conjunction with any
other antenna or transmitter.
Transmitter Box:
This equipment must be installed and operated in accordance with provided instructions
and the antenna(s) used for this transmitter must be installed to provide a separation
distance of at least 20 cm from all persons and must not be co-located or operating in
conjunction with any other antenna or transmitter. End-users and installers must be
provide with antenna installation instructions and transmitter operating conditions for
satisfying RF exposure compliance.
CANADA, INDUSTRY CANADA (IC) NOTICES
This Class B digital apparatus complies with Canadian ICES-003 and RSS-210. Operation
is subject to the following two conditions: (1) this device may not cause interference,
and (2) this device must accept any interference, including interference that may cause
undesired operation of the device.
Radio Frequency (RF) Exposure Information:
Headset:
The radiated output power of the Wireless Device is below the Industry Canada (IC) radio
frequency exposure limits. The Wireless Device should be used in such a manner such
that the potential for human contact during normal operation is minimized. This device
has also been evaluated and shown compliant with the IC RF Exposure limits under
portable exposure conditions. (antennas are less than 20 cm of a person’s body).
Transmitter:
The radiated output power of the Wireless Device is below the Industry Canada (IC) radio
frequency exposure limits. The Wireless Device should be used in such a manner such
that the potential for human contact during normal operation is minimized. This device
has also been evaluated and shown compliant with the IC RF Exposure limits under
mobile exposure conditions. (antennas are greater than 20cm from a person’s body).
This device has been certied for use in Canada. Status of the listing in the Industry
Canada’s REL (Radio Equipment List) can be found at the following web address: http://
www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.do?lang=eng
Additional Canadian information on RF exposure also can be found at the following web
address: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html
Canada, avis d’Industry Canada (IC)
Cet appareil numérique de classe B est conforme aux normes canadiennes ICES-003 et
RSS-210.Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil
ne doit pas causer d’interférence et (2) cet appareil doit accepter toute interférence,
notamment les interférences qui peuvent affecter son fonctionnement.
Informations concernant l’exposition aux fréquences radio (RF)
Headset:
La puissance de sortie émise par l’appareil de sans l Dell est inférieure à la limite
d’exposition aux fréquences radio d’Industry Canada (IC). Utilisez l’appareil de sans l
Dell de façon à minimiser les contacts humains lors du fonctionnement normal. Ce péri-
phérique a également été évalué et démontré conforme aux limites d’exposition aux RF
d’IC dans des conditions d’exposition à des appareils portables (les antennes sont moins
de 20 cm du corps d’une personne).
Transmitter:
La puissance de sortie émise par l’appareil de sans l Dell est inférieure à la limite
d’exposition aux fréquences radio d’Industry Canada (IC). Utilisez l’appareil de sans
l Dell de façon à minimiser les contacts humains lors du fonctionnement normal. Ce
périphérique a également été évalué et démontré conforme aux limites d’exposition aux
RF d’IC dans des conditions d’exposition à des appareils mobiles (les antennes se situent
à moins de 20 cm du corps d’une personne).
Ce périphérique est homologué pour l’utilisation au Canada. Pour consulter l’entrée
correspondant à l’appareil dans la liste d’équipement radio (REL - Radio Equipment List)
d’Industry Canada rendez-vous sur: http://www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.
do?lang=eng
Pour des informations supplémentaires concernant l’exposition aux RF au Canada
rendez-vous sur:http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html
This product is CE marked according to the provisions of the R&TTE Directive (99/5/EC)
Frequency Range: 2.404-2.476GHz • Grantee Code/Reg Number: XGB/GC229855 • Voyetra
Turtle Beach, Inc.
Copyright © 2011 Voyetra Turtle Beach, Inc. (VTB, Inc.) All rights reserved. No part of
this package may be reproduced without permission. Turtle Beach, the Turtle Beach
Logo, Voyetra, Ear Force, Chat Boost and Engineered For Gaming are either trademarks
or registered trademarks of VTB, Inc. PlayStation is a registered trademark and PS3 is a
trademark of Sony Computer Entertainment Inc. Mac is a registered trademark of Apple
Inc. All other trademarks are properties of their respective companies and are hereby
acknowledged.
IC ID: 3879A-2135
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