5. Troubleshooting
When the unit is not in use or if it is being sent to the service centre the
water tank must be emptied. On/off switch must be deactivated and the
power plug disconnected.
5.2 Storage and transport
PROBLEM POSSIBLE CAUSES / SUGGESTED SOLUTIONS
The unit does not operate – Is the unit plugged in? Is the mains power supply on?
– Does the water tank indicate full ? Empty the water tank or reposition properly
Unit does not seem to extract
enough water
– Are too many windows or doors open?
– Is there something in the room producing a lot of heat?
– Is the room cold? (the colder the air the less moisture the unit will extract). Switch on
heater.
– Is the filter dirty?
– Is the room humidity already quite low?
The unit does not seem to be
functioning
– Is the filter dirty?
– Is the air inlet or outlet blocked?
– Is the room humidity already quite low?
– Is the room temperature below 5 °C?
Too loud – Is the unit positioned unevenly so as to create vibration?
– Is the floor underneath the unit uneven or of unstable material?
– Is there any foreign body interfering with the unit?
The unit’s fan doesn’t seem to
be revolving.
– Is the filter blocked?
– Is there any foreign body interfering with the unit?
The continuous drainage is
not working
– Does the hose have a downward slope throughout its entire length?
– Is there a kink or sharp bend in the hose?
