Limited Warranty
TRENDnet warrants its products against defects in material and workmanship,
under normal use and service, for the following lengths of time from the date of
purchase.
TEW-658BRM – 3 Years Warranty
AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.
If a product does not operate as warranted during the applicable warranty period,
TRENDnet shall reserve the right, at its expense, to repair or replace the defective
product or part and deliver an equivalent product or part to the customer. The
repair/replacement unit’s warranty continues from the original date of purchase. All
products that are replaced become the property of TRENDnet. Replacement
products may be new or reconditioned. TRENDnet does not issue refunds or credit.
Please contact the point-of-purchase for their return policies.
TRENDnet shall not be responsible for any software, firmware, information, or
memory data of customer contained in, stored on, or integrated with any products
returned to TRENDnet pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or attempt
to service the product by any unauthorized service center. This warranty is voided if
(i) the product has been modified or repaired by any unauthorized service center, (ii)
the product was subject to accident, abuse, or improper use (iii) the product was
subject to conditions more severe than those specified in the manual.
Warranty service may be obtained by contacting TRENDnet within the applicable
warranty period and providing a copy of the dated proof of the purchase. Upon
proper submission of required documentation a Return Material Authorization
(RMA) number will be issued. An RMA number is required in order to initiate
warranty service support for all TRENDnet products. Products that are sent to
TRENDnet for RMA service must have the RMA number marked on the outside of
return packages and sent to TRENDnet prepaid, insured and packaged appropriately
for safe shipment. Customers shipping from outside of the USA and Canada are
responsible for return shipping fees. Customers shipping from outside of the USA
are responsible for custom charges, including but not limited to, duty, tax, and other
fees.
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT TRENDNET’S
OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE
