Handleiding Toshiba Satellite Click 2 Pro (pagina 151 van 156) (Engels)

610311

151

Verklein

Vergroot

Pagina terug

1/156

Pagina verder

GMAD00398012

06/14

If you need assistance:

Technical support is available online at Toshiba’s Web site at

support.toshiba.com. At this Web site, you will find answers

for many commonly asked technical questions plus many

downloadable software drivers, BIOS updates, and other

downloads.

For more information, see “If Something Goes Wrong” on

page 104 in this guide.

User’s Guide

5.375 x 8.375 ver 2.3

Handling the cord on this product will expose you to lead, a

chemical known to the State of California to cause birth defects

or other reproductive harm. Wash hands after handling.

For the state of California only.

Model: Satellite

/Satellite Pro

(P30W-B

Series)

Recordable and/or ReWritable Drive(s)

and Associated Software Warranty

The device system you purchased may include Recordable and/or

ReWritable optical disc drive(s) and associated software, among

the most advanced data storage technologies available. As with

any new technology, you must read and follow all set-up and usage

instructions in the applicable user guides and/or manuals enclosed

or provided electronically. If you fail to do so, this product may not

function properly and you may lose data or suffer other damage.

TOSHIBA AMERICA INFORMATION SYSTEMS, INC.

(“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT

WARRANT THAT OPERATION OF THE PRODUCT WILL BE

UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT

TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO

RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY

BUSINESS, PROFITS, PROGRAMS, DATA, NETWORK

SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT

OF OR RESULTING FROM THE USE OF THE PRODUCT,

EVEN IF ADVISED OF THE POSSIBILITY THEREOF.

5.375 x 8.375 ver 2.3

Protection of Stored Data

For your important data, please make periodic back-up copies of all

the data stored on the hard disk or other storage devices as a

precaution against possible failures, alteration, or loss of the data.

IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE,

FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR

OTHER STORAGE DEVICES AND THE DATA CANNOT BE

RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY

DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE

RESULTING THEREFROM. WHEN COPYING OR

TRANSFERRING YOUR DATA, PLEASE BE SURE TO

CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY

COPIED OR TRANSFERRED. TOSHIBA DISCLAIMS ANY

LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE

DATA CORRECTLY.

Critical Applications

The device you have purchased is not designed for any “critical

applications.” “Critical applications” means life support systems,

medical applications, connections to implanted medical devices,

commercial transportation, nuclear facilities or systems or any other

applications where product failure could lead to injury to persons or

loss of life or catastrophic property damage.

ACCORDINGLY,

TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY

AND ALL LIABILITY ARISING OUT OF THE USE OF THE

device PRODUCTS IN ANY CRITICAL APPLICATIONS. IF YOU

USE THE device PRODUCTS IN A CRITICAL APPLICATION,

YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY

FOR SUCH USE.

5.375 x 8.375 ver 2.3

FCC Notice “Declaration of Conformity

Information”

This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to Part 15 of the FCC rules.

These limits are designed to provide reasonable protection against

harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the

instructions, it may cause harmful interference to radio

communications. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the

following measures:

❖ Reorient or relocate the receiving antenna.

❖ Increase the separation between the equipment and receiver.

❖ Connect the equipment to an outlet on a circuit different from

that to which the receiver is connected.

❖ Consult the dealer or an experienced radio/TV technician for

help.

Only Peripherals complying with the FCC Class B limits may

be attached to this equipment. Operation with noncompliant

peripherals or peripherals not recommended by Toshiba is

likely to result in interference to radio and TV reception.

Shielded cables must be used between the external devices

and your device's ports. Changes or modifications made to

this equipment not expressly approved by Toshiba or parties

authorized by Toshiba could void the user's authority to

operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is

subject to the following two conditions:

❖ This device may not cause harmful interference.

❖ This device must accept any interference received, including

interference that may cause undesired operation.

Contact Toshiba’s Support Web site at support.toshiba.com.

NOTE

5.375 x 8.375 ver 2.3

Bluetooth

Wireless Technology

Interoperability

This section is only applicable if your system has a

Bluetooth

module.

Bluetooth

modules are designed to be interoperable with any

product with

Bluetooth

wireless technology that is based on

Frequency Hopping Spread Spectrum (FHSS) radio technology, and

is compliant to:

❖

Bluetooth

Specification as defined and approved by The

Bluetooth

Special Interest Group.

❖ Logo certification with

Bluetooth

wireless technology as

defined by The

Bluetooth

Special Interest Group.

Bluetooth

modules enable wireless networks over two or

more (up to a total of seven) TOSHIBA portable devices.

Please contact TOSHIBA computer product support on Web

site http://www.toshiba-europe.com/computers/tnt/

bluetooth.htm in Europe or support.toshiba.com in the

United States for more information.

When you use a

Bluetooth

module close to 2.4 GHz Wireless

LAN devices,

Bluetooth

transmissions might slow down or

cause errors. If you detect certain interference while you use

Bluetooth

device, always change the frequency, move your

device to the area outside of the interference range of 2.4

GHz Wireless LAN devices (40 meters/43.74 yards or more)

or stop transmitting from your device. Please contact

TOSHIBA computer product support on Web site http://

www.toshiba-europe.com/computers/tnt/bluetooth.htm in

Europe or support.toshiba.com in the United States for more

information.

Bluetooth

and Wireless LAN devices operate within the

same radio frequency range and may interfere with one

another. If you use

Bluetooth

and Wireless LAN devices

simultaneously, you may occasionally experience a less than

optimal network performance or even lose your network

connection. If you should experience any such problem,

immediately turn off either one of your

Bluetooth

or Wireless

LAN. Please contact Toshiba computer product support on

Web site http://www.toshiba-europe.com/computers/tnt/

bluetooth.htm in Europe or support.toshiba.com in the

United States for more information.

NOTE

5.375 x 8.375 ver 2.3

Bluetooth

Wireless Technology and Your

Health

The products with

Bluetooth

wireless technology, like other radio

devices, emit radio frequency electromagnetic energy. The level of

energy emitted by devices with

Bluetooth

wireless technology

however is much less than the electromagnetic energy emitted by

wireless devices such as mobile phones.

Because products with

Bluetooth

wireless technology operate within

the guidelines found in radio frequency safety standards and

recommendations, TOSHIBA believes

Bluetooth

wireless technology

is safe for use by consumers. These standards and

recommendations reflect the consensus of the scientific community

and result from deliberations of panels and committees of scientists

who continually review and interpret the extensive research literature.

In some situations or environments, the use of

Bluetooth

wireless

technology may be restricted by the proprietor of the building or

responsible representatives of the organization. These situations may

for example include:

❖ Using the equipment with

Bluetooth

wireless technology on

board airplanes, or

❖ In any other environment where the risk of interference to other

devices or services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless

devices in a specific organization or environment (e.g. airports), you

are encouraged to ask for authorization to use the device with

Bluetooth

wireless technology prior to turning on the equipment.

Exposure to Radio Frequency Radiation

The radiated output power of the

Bluetooth

module is far

below the FCC radio frequency exposure limits.

Nevertheless, the

Bluetooth

module shall be used in such a

manner that the potential for human contact during normal

operation is minimized.

5.375 x 8.375 ver 2.3

Wireless Interoperability

Wireless LAN products are designed to be interoperable with any

wireless LAN product that is based on Direct Sequence Spread

Spectrum (DSSS) radio technology, and is compliant to:

❖ The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n/

ac), as defined and approved by the Institute of Electrical and

Electronics Engineers.

❖ The Wireless Fidelity (Wi-Fi

) certification as defined by the Wi-Fi

Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark of the

Wi-Fi Alliance.

Bluetooth

and Wireless LAN devices operate within the

same radio frequency range and may interfere with one

another. If you use

Bluetooth

and Wireless LAN devices

simultaneously, you may occasionally experience a less than

optimal network performance or even lose your network

connection.

If you should experience any such problem, immediately turn

off your

Bluetooth

or Wireless LAN device.

Please contact Toshiba computer product support on Web

site http://www.toshiba-europe.com/computers/tnt/

bluetooth.htm in Europe or support.toshiba.com in the

United States for more information.

Radio Frequency Interference Requirements

This device is restricted to indoor use due to its operation in

the 5.15 GHz to 5.25 GHz frequency range. FCC requires

this product to be used indoors for frequency range 5.15

GHz to 5.25 GHz to reduce the potential for harmful

interference to co-channel Mobile Satellite systems.

Please note that high-power radars are allocated as primary

users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85

GHz bands. These radar stations can cause interference with

and/or damage this device.

The above caution applies to products that operate with an

802.11a radio device.

NOTE

5.375 x 8.375 ver 2.3

Wireless LAN and Your Health

Wireless LAN products, like other radio devices, emit radio frequency

electromagnetic energy. The level of energy emitted by Wireless LAN

devices however is far much less than the electromagnetic energy

emitted by wireless devices like for example mobile phones.

Because Wireless LAN products operate within the guidelines found

in radio frequency safety standards and recommendations, TOSHIBA

believes Wireless LAN is safe for use by consumers. These standards

and recommendations reflect the consensus of the scientific

community and result from deliberations of panels and committees

of scientists who continually review and interpret the extensive

research literature.

In some situations or environments, the use of Wireless LAN may be

restricted by the proprietor of the building or responsible

representatives of the organization. These situations may for example

include:

❖ Using the Wireless LAN equipment on board airplanes, or

❖ In any other environment where the risk of interference to other

devices or services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless

devices in a specific organization or environment (e.g. airports), you

are encouraged to ask for authorization to use the Wireless LAN

device prior to turning on the equipment.

Exposure to Radio Frequency Radiation

The radiated output power of the Wireless LAN is far below

the FCC radio frequency exposure limits. Nevertheless, the

Wireless LAN shall be used in such a manner that the

potential for human contact during normal operation is

minimized. The antenna(s) used for this transmitter must not

be co-located or operating in conjunction with any other

antenna or transmitter.

5.375 x 8.375 ver 2.3

Canada – Industry Canada (IC)

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conformé à la norme

NMB-003 du Canada.

This device complies with RSS 210 of Industry Canada.

The installer of this radio equipment must ensure that the

antenna is located or pointed such that it does not emit RF

field in excess of Health Canada limits for the general

population; consult Safety Code 6, obtainable from Health

Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device

shall not be co-located with any other transmitter that has

not been tested with this device.

Operation is subject to the following two conditions: (1) this device

may not cause interference, and (2) this device must accept any

interference, including interference that may cause undesired

operation of this device.

L’ utilisation de ce dispositif est soumis aux deux conditions

suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du

dispositif doit être prêt à accepter tout brouillage radioélectrique

reçu, même s’il est susceptible de compromettre son

fonctionnement.

The term “IC” before the equipment certification number only

signifies that the Industry Canada technical specifications were met.

To prevent radio interference to the licensed service, this device is

intended to be operated indoors and away from windows to provide

maximum shielding. Equipment (or its transmit antenna) that is

installed outdoors is subject to licensing.

Pour empecher que cet appareil cause du brouillage au service

faisant l’objet d’une licence, il doit etre utilize a l’interieur et devrait

etre place loin des fenetres afin de Fournier un ecram de blindage

maximal. Si le matriel (ou son antenne d’emission) est installe a

l’exterieur, il doit faire l’objet d’une licence.

This device is restricted to indoor use due to its operation in

the 5.15 GHz to 5.25 GHz frequency range. Industry Canada

requires this product to be used indoors for frequency range

5.15 GHz to 5.25 GHz to reduce the potential for harmful

interference to co-channel Mobile Satellite systems.

Please note that high-power radars are allocated as primary

users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85

GHz bands. These radar stations can cause interference with

and/or damage this device.

5.375 x 8.375 ver 2.3

Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont

réservés uniquement pour une utilisation à l’intérieur afin de réduire

les risques de brouillage préjudiciable aux systèmes de satellites

mobiles utilisant les mêmes canaux.

Veuillez noter que les utilisateurs de radars de haute puissance sont

désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les

bandes 5250-5350 MHz et 5650-5850 MHz et que ces radars

pourraient causer du brouillage et/ou des dommages aux dispositifs

LAN-EL.

The above caution applies to products that operate with an

802.11a radio device.

Regulatory statements

This product complies with any mandatory product specification in

any country/region where the product is sold. In addition, the product

complies with the following:

EU Declaration of Conformity

TOSHIBA declares that this product conforms to the following

Standards:

This product is carrying the CE-Mark in accordance with the related

European Directives. The party responsible for CE-Marking is

TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss,

Germany.

Supplementary

Information:

*The product complies with the

requirements of the Low Voltage

Directive 73/23/EEC, the EMC

Directive 89/336/EEC and/or the

R&TTE Directive 1999/5/EC,

compatible with the RoHS

Directive 2011/65/EU and the Eco

Design Directive 2009/125/EC

(ErP) and the related implementing

measures.

NOTE

5.375 x 8.375 ver 2.3

The European Union WEEE (Waste from

Electrical and Electronic Equipment)

Directive Information

The European Union WEEE (Waste from Electrical and Electronic

Equipment) Directive is intended to protect the quality of the

environment and human health through the responsible use of

natural resources and the adoption of waste management strategies

that focus on recycling and reuse. This Directive requires producers

of electrical and electronic products put on the market in European

Union (EU) member countries after August 2005 to mark such

products with a crossed-out wheeled bin with a black bar symbol. If

the product’s battery or accumulator contains more than the

specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd)

defined in the Battery Directive (2006/66/EC), then the chemical

symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear

below the crossed out wheeled bin symbol on the battery.

In the European Union, these symbols indicate that when the last end

user wishes to discard this product, it must be sent to appropriate

facilities for recovery and recycling. This Directive applies to EU

member countries only and does not apply to end users in other

countries such as the United States.

Although the initial emphasis is in Europe, Toshiba is already working

with design engineers, suppliers, and other partners to determine

appropriate worldwide product life cycle planning and end-of-life

strategies for our products. Please contact your local government for

applicable laws and regulations governing the disposal of this

product. For information on how to trade-in or recycle your product,

visit www.reuse.toshiba.com.

Pb, Hg, Cd

5.375 x 8.375 ver 2.3

Europe - Restrictions for use of 2.4 GHz

Frequencies in European Community

Countries

België/

Belgique:

For private usage outside buildings across public grounds over

less than 300m no special registration with IBPT/BIPT is

required. Registration to IBPT/BIPT is required for private

usage outside buildings across public grounds over more than

300m. For registration and license please contact IBPT/BIPT.

Voor privé-gebruik buiten gebouw over publieke groud over

afstand kleiner dan 300m geen registratie bij BIPT/IBPT nodig;

voor gebruik over afstand groter dan 300m is wel registratie bij

BIPT/IBPT nodig. Voor registratie of licentie kunt u contact

opnemen met BIPT.

Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment,

au-dessus d’un espace public, aucun enregistrement n’est

nécessaire pour une distance de moins de 300m. Pour une

distance supérieure à 300m un enregistrement auprès de

l’IBPT est requise. Pour les enregistrements et licences,

veuillez contacter l’IBPT.

Deutschland: License required for outdoor installations. Check with reseller

for procedure to follow.

Anmeldung im Outdoor-Bereich notwendig, aber nicht

genehmigungspflichtig. Bitte mit Händler die Vorgehensweise

abstimmen.

France: Restricted frequency band: only channels 1 to 7 (2400 MHz

and 2454 MHz respectively) may be used outdoors in France.

Please contact A.R.T. (http://www.art-telecom.fr) for applicable

procedures to follow.

Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et

2454 MHz respectivement) doivent être utilisés endroits

extérieur en France. Vous pouvez contacter l’Autorité de

Régulation des Télécommunications (http://www.art-

telecom.fr) pour la procédure à suivre.

Italia: License required for indoor use. Use with outdoor installations

not allowed.

È necessaria la concessione ministeriale anche per l’uso

interno.

Verificare con i rivenditori la procedura da seguire.

Nederland: License required for outdoor installations. Check with reseller

for procedure to follow.

Licentie verplicht voor gebruik met buitenantennes. Neem

contact op met verkoper voor juiste procedure.

5.375 x 8.375 ver 2.3

Europe - Restrictions for Use of 5 GHz

Frequencies in European Community

Countries

O: allowed x: forbidden

❖ To remain in conformance with European spectrum usage laws

for Wireless LAN operation, the above 2.4 GHz and 5 GHz

channel limitations apply. The user should use the wireless

LAN utility to check the current channel of operation. If

operation is occurring outside of the allowable frequencies as

listed above, the user must cease operating the Wireless LAN

at that location and consult the local technical support staff

responsible for the wireless network.

❖ The 5 GHz Turbo mode feature is not allowed for operation in

any European Community country.

❖ This device must not be operated in ad-hoc mode using

channels in the 5 GHz bands in the European Community.

Ad-hoc mode provides a direct communication between two

client devices without a Wireless LAN Access Point.

❖ This device must be used with Access Points that have

employed and activated a radar detection feature required for

European Community operation in the 5 GHz bands. This

device will operate under the control of the Access Point in

order to avoid operating on a channel occupied by any radar

system in the area. The presence of nearby radar operation

may result in temporary interruption of operation of this device.

European Community

Countries

5150-5250

MHz

Channels: 36,

40, 44, 48

Indoor Only

5250-5350

MHz

Channels: 52,

56, 60, 64

Indoor Only

5470-5725 MHz

Channels: 100, 104,

108, 112, 116, 120,

124, 128, 132, 136,

140

Indoor/Outdoor

Austria O x x

Belgium, France,

Switzerland/

Liechtenstein

OOx

Denmark, Finland,

Germany, Greece,

Ireland, Italy,

Luxembourg,

Netherlands, Norway,

Portugal, Sweden, UK

OOO

Iceland, Spain O O O

5.375 x 8.375 ver 2.3

The Access Point’s radar detection feature will automatically

restart operation on a channel free of radar. You may consult

with the local technical support staff responsible for the

wireless network to ensure the Access Point device(s) are

properly configured for European Community operation.

Taiwan

The legal communications mentioned in the above item refer to radio

communications operated in accordance with telecommunication

laws and regulations.

Low power radio frequency electric machinery shall resist against

interference from legal communications or from industrial, scientific

and medical radio emission electric machinery.

Using this Equipment in Japan

In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for

second generation low-power data communication systems such as

this equipment overlaps that of mobile object identification systems

(premises radio station and specified low-power radio station).

1. Sticker

Please put the following sticker on devices incorporating this

product.

Article 14 Unless approved, for any model accredited low power radio

frequency electric machinery, any company, trader or user shall

not change the frequency, increase the power or change the

features and functions of the original design.

Article 17 Any use of low power radio frequency electric machinery shall

not affect aviation safety and interfere with legal

communications. In the event interference is caused, the use of

such electric machinery shall be immediately discontinued.

Operation of such products can be resumed only when they are

modified and can no longer cause interference.

The frequency bandwidth of this equipment may operate within the

same range as industrial devices, scientific devices, medical

devices, microwave ovens, licensed radio stations and non-licensed

specified low-power radio stations for mobile object identification

systems (RFID) used in factory product lines (Other Radio Stations).

1. Before using this equipment, ensure that it does not interfere with

any of the equipment listed above.

2. If this equipment causes RF interference to other radio stations,

promptly change the frequency being used, change the location

of use, or turn off the source of emissions.

3. Contact TOSHIBA Direct PC if you have problems with interference

caused by this product to Other Radio Stations.

5.375 x 8.375 ver 2.3

2. Indication

The indication shown below appears on this equipment.

1 2.4: This equipment uses a frequency of 2.4 GHz.

2 DS: This equipment uses DS-SS modulation.

OF: This equipment uses OFDM modulation.

3 The interference range of this equipment is less than 40m.

4 This equipment uses a frequency bandwidth from

2,400 MHz to 2,483.5 MHz.

It is possible to avoid the band of mobile object identification

systems.

The indication shown below appears on this equipment.

1 2.4: This equipment uses a frequency of 2.4 GHz.

2 FH: This equipment uses FH-SS modulation.

3 The interference range of this equipment is less than 10m.

4 This equipment uses a frequency bandwidth from 2,400 MHz to

2,483.5 MHz.

3. TOSHIBA Direct PC

Monday – Friday: 10:00 – 17:00

Toll Free Tel: 0120-15-1048

Direct Dial: 03-3457-4850

Fax: 03-3457-4868

VCCI Class B Information

2.4DSOF4

(1)

(2)

(3)

(4)

2.4FH1

(1)

(2)

(3)

(4)

5.375 x 8.375 ver 2.3

Device Authorization

This device obtains the Technical Regulation Conformity Certification

and the Technical Conditions Compliance Approval, and it belongs to

the device class of radio equipment of low-power data

communication system radio station stipulated in the Radio Law and

the Telecommunications Business Law of Japan.

This guide is copyrighted by Toshiba America Information Systems,

cannot be reproduced in any form without the prior written

permission of Toshiba. No patent liability is assumed, however, with

respect to the use of the information contained herein.

nformation Systems, Inc. All

rights reserved.

Export Administration Regulation

This document contains technical data that may be controlled under

the U.S. Export Administration Regulations, and may be subject to

the approval of the U.S. Department of Commerce prior to export.

Any export, directly or indirectly, in contravention of the U.S. Export

Administration Regulations is prohibited.

Notice

The information contained in this manual, including but not limited to

any product specifications, is subject to change without notice.

TOSHIBA CORPORATION AND TOSHIBA AMERICA

INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO

WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER

INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY

DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY

OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD

TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY

FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY

FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR

OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES

BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT

SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL,

CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES,

WHETHER BASED ON TORT, CONTRACT OR OTHERWISE,

ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR

ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE

THEREOF.

5.375 x 8.375 ver 2.3

Trademarks

Satellite, Satellite Pro, Satellite Click, and eco Utility are either

registered trademarks or trademarks of Toshiba America Information

Systems, Inc. and/or Toshiba Corporation.

Adobe and Photoshop are either registered trademarks or

trademarks of Adobe Systems Incorporated in the United States

and/or other countries.

Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.

and any use of such marks by Toshiba is under license. Other

trademarks and trade names are those of their respective owners.

U.S. patents apply to this product. See http://patents.dts.com.

Manufactured under license from DTS Licensing Limited. DTS, the

Symbol, & DTS and the Symbol together are registered trademarks

and DTS Premium Voice Pro is a trademark of DTS, Inc. ©DTS, Inc.

The terms HDMI and HDMI High-Definition Multimedia Interface, and

the HDMI logo are trademarks or registered trademarks of HDMI

Licensing LLC in the United States and other countries.

Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or

registered trademarks of Intel Corporation or its subsidiaries in the

United States and other countries.

Microsoft, Outlook, Windows, and Windows Media are either

registered trademarks or trademarks of Microsoft Corporation in the

United States and/or other countries.

microSD is a trademark or registered trademark of SD-3C, LLC in the

United States, other countries or both.

MultiMediaCard and MMC are registered trademarks of

MultiMediaCard Association.

Wi-Fi is a registered trademark of the Wi-Fi Alliance.

All other brand and product names are trademarks or registered

trademarks of their respective companies.

Licenses

This Product is licensed under the AVC, the VC-1 and the MPEG-4

Part 2 Visual patent portfolio licenses for the personal and non-

commercial use of a consumer to (i) encode video in compliance with

the above standards (“Video Standards”) and/or (ii) decode AVC,

VC-1 and MPEG-4 Part 2 Visual that was encoded by a consumer

engaged in personal and non-commercial activity or was obtained

from a video provider licensed to provide such video. None of the

licenses extend to any other product regardless of whether such

product is included with this product in a single article. No license is

granted or shall be implied for any other use. Additional information

may be obtained from MPEG LA, LLC. See www.mpegla.com.

5.375 x 8.375 ver 2.3

Device Recycling Information

As part of a commitment to people and the future, Toshiba promotes

the efficient use of resources by working to achieve our zero-waste-

to-landfill goal at all our production sites. In addition to our existing

waste reduction and recycling policies, Toshiba is strongly

committed to reducing electronic waste. In order to ensure efficient

use of resources and appropriate treatment of hazardous

substances, in accordance with recycling regulations in each state,

country, and territory, Toshiba wants to make it easy for customers to

recycle products at the end of the life cycle. To learn more about

Toshiba's sustainability commitment, visit toshiba.com/recycle.

Reuse, Donation, Recycling

Functional devices can be donated to a local charity or resold easily

through a Toshiba-branded program.

Non working Toshiba devices can be mailed-back for free recycling.

For additional details, please visit toshiba.com/recycle.

5.375 x 8.375 ver 2.3

Contents

Chapter 1: Introduction...........................................24

This guide ............................................................ 25

Safety icons ......................................................... 26

Other icons used............................................ 26

Your device’s features and specifications ..... 27

Documentation .................................................... 27

Service options .................................................... 27

Chapter 2: Getting Started......................................28

Selecting a place to work .................................... 28

Setting up your device......................................... 28

Connecting to a power source ............................ 29

Charging the main battery ................................... 31

Using the device for the first time........................ 31

Initial setup..................................................... 31

Setting up your software................................ 32

Registering your device with Toshiba.................. 32

To Shut down your device................................... 33

To Restart your device......................................... 33

To place your device in Sleep mode.................... 34

Adding optional external devices......................... 34

Adding memory ................................................... 35

Contents

5.375 x 8.375 ver 2.3

Recovering the Internal Storage Drive................. 35

Creating recovery media................................ 36

Restoring from recovery media...................... 38

Refresh your PC (with user’s data) ................ 40

Reset your PC................................................ 42

Installing drivers and applications.................. 45

Using the touch pad ............................................ 46

Adjusting touch pad settings ......................... 49

Disabling or enabling the touch pad.............. 49

Connecting an external device ............................ 50

Using external display devices ............................ 50

Selecting video cables................................... 50

Connecting an HDMI™-compatible

television or display device ...................... 51

Directing the display output when your

device is attached to the

keyboard dock ......................................... 51

Directing the display output when your

device is in tablet mode ........................... 52

Adjusting the quality of the external

display...................................................... 53

Customizing your device’s settings..................... 53

Caring for your device.......................................... 54

Cleaning the device ....................................... 54

Moving the device.......................................... 54

Chapter 3: Learning the Basics.............................. 55

Computing tips .................................................... 55

Attaching and Detaching the keyboard ............... 57

To Detach the tablet from the keyboard........ 57

To Attach the tablet to the keyboard ............. 58

Using the keyboard.............................................. 59

Function keys................................................. 59

Special Windows

keys ................................ 59

Backlit keyboard dock ......................................... 60

Touch screen ....................................................... 60

Touch screen navigation................................ 60

Mouse properties................................................. 62

Starting an app .................................................... 62

Contents

5.375 x 8.375 ver 2.3

Starting an app using Search ........................ 62

Saving your work ................................................. 63

Backing up your work.......................................... 63

Toshiba’s online resources .................................. 64

Chapter 4: Mobile Computing ................................65

Toshiba’s energy-saver design............................ 65

Running the device on battery power.................. 65

Battery Notice ................................................ 66

Power management....................................... 67

Charging batteries ............................................... 67

Charging the main battery ............................. 67

Charging the RTC battery .............................. 68

Monitoring battery power..................................... 69

Determining remaining battery power............ 71

What to do when the main battery runs

low............................................................ 71

Setting battery notifications ........................... 72

Conserving battery power ............................. 73

Power Plans ................................................... 74

Using the eco power plan.................................... 75

Changing the main battery................................... 75

Taking care of your battery.................................. 76

Safety precautions ......................................... 76

Maintaining your battery ................................ 76

Disposing of your device ..................................... 77

Traveling tips........................................................ 77

Chapter 5: Exploring Your Device’s Features .........79

Exploring the Start screen ................................... 79

Charms........................................................... 80

Tiles................................................................ 81

Exploring the desktop.......................................... 81

Finding your way around the desktop ........... 81

Windows

Store................................................... 83

Setting up for communications............................ 84

Connecting your device to a network ............ 85

Exploring audio features ...................................... 85

Recording sounds.......................................... 85

Contents

5.375 x 8.375 ver 2.3

Using external speakers or headphones ....... 86

Using the Web Cameras...................................... 87

Using the Memory card reader............................ 87

Inserting memory media ................................ 88

Removing memory media.............................. 88

Chapter 6: Utilities.................................................. 90

eco Utility

.......................................................... 91

Password Utility................................................... 92

Using a supervisor password ........................ 92

Using a user password .................................. 94

Deleting a user password .............................. 96

System Settings................................................... 97

Sleep Utilities ....................................................... 98

USB Sleep and Charge.................................. 98

Enabling/Disabling USB Sleep and

Charge.................................................... 100

Power supply mode settings ....................... 100

Function Key...................................................... 101

Recovery Media Creator.................................... 102

Service Station................................................... 102

TOSHIBA Application Installer ........................... 103

Chapter 7: If Something Goes Wrong .................. 104

Problems that are easy to fix ............................. 104

Problems when you turn on the device ............. 106

The Windows

operating system is not

working ........................................................ 107

Using Startup options to fix problems......... 108

Internet problems......................................... 110

The Windows

operating system can

help you.................................................. 111

Fixing a problem with Device Manager ............. 111

Checking device properties ......................... 111

Power and the batteries..................................... 112

Keyboard problems ........................................... 114

Touch pad problems.......................................... 114

Display problems ............................................... 114

Disk or storage drive problems.......................... 116

Contents

5.375 x 8.375 ver 2.3

Error-checking ............................................. 116

Sound system problems.................................... 118

Printer problems ................................................ 118

Wireless networking problems........................... 119

Develop good computing habits........................ 121

Data and system configuration backup in

the Windows

operating system............ 122

If you need further assistance............................ 127

Contacting Toshiba...................................... 127

Other Toshiba Internet Web sites ...................... 127

Toshiba’s worldwide offices .............................. 128

Appendix A: TOSHIBA Function Keys ..................129

Functions ........................................................... 129

Help file ........................................................ 130

Display brightness........................................ 130

Output (Display switch) ............................... 131

Disabling or enabling the touch pad ............ 132

Media buttons.............................................. 132

Volume Mute................................................ 133

Disabling or enabling wireless devices ........ 133

Backlit keyboard .......................................... 133

Zoom Function keys .................................... 134

Appendix B: Power Cord/Cable Connectors........135

Glossary..........................................................136

Index ...............................................................151

Introduction

Welcome to the world of powerful, portable, multimedia

computing. With your Toshiba device, your work and

entertainment can accompany you wherever you go.

This device is compatible with European Union Directive

2011/65/EU, Restriction of the use of certain Hazardous

Substances in electrical and electronic equipment

(RoHS), which restricts use of certain chemicals

including, but not limited to, lead, cadmium, mercury,

hexavalent chromium, PBB, and PBDE. Toshiba requires

its device component suppliers to meet RoHS

requirements and verifies its suppliers’ commitment to

meeting RoHS requirements by conducting component

sampling inspections during the product design approval

process.

NOTE

Introduction

This guide

5.375 x 8.375 ver 2.3

Certain Microsoft

software product(s) included with this

device may use technological measures for copy

protection. IN SUCH EVENT, YOU WILL NOT BE ABLE

TO USE THE PRODUCT IF YOU DO NOT FULLY

COMPLY WITH THE PRODUCT ACTIVATION

PROCEDURES. Product activation procedures and

Microsoft’s privacy policy will be detailed during initial

launch of the product, or upon certain reinstallations of

the software product(s) or reconfigurations of the device,

and may be completed by Internet or telephone (toll

charges may apply).

Some software may differ from its retail version (if

available), and may not include user manuals or all

program functionality.

The product specifications and configuration information

are designed for a product Series. Your particular model

may not have all the features and specifications listed or

illustrated. For more detailed information about the

features and specifications on your particular model,

please visit Toshiba’s Web site at support.toshiba.com.

While Toshiba has made every effort at the time of

publication to ensure the accuracy of the information

provided herein, product specifications, configurations,

prices, system/component/options availability are all

subject to change without notice. For the most

up-to-date product information about your device, or to

stay current with the various computer software or

hardware options, visit Toshiba’s Web site at

support.toshiba.com.

This guide

This guide introduces the device's features as well as some

basic procedures needed to perform tasks in

Windows 8.1. You can:

❖ Read the entire guide from beginning to end.

❖ Skim through and stop when a topic interests you.

❖ Use the table of contents and the index to find specific

information.

NOTE

Introduction

Safety icons

5.375 x 8.375 ver 2.3

Safety icons

This manual contains safety instructions that must be

observed to avoid potential hazards that could result in

personal injuries, damage to your equipment, or loss of data.

These safety cautions have been classified according to the

seriousness of the risk, and icons highlight these instructions

as follows:

Indicates an imminently hazardous situation which, if not

avoided, will result in death or serious injury.

Indicates a potentially hazardous situation which, if not

avoided, could result in death or serious injury.

Indicates a potentially hazardous situation which, if not

avoided, may result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not

avoided, may result in property damage.

Provides important information.

Other icons used

Additional icons highlight other helpful or educational

information:

TECHNICAL NOTE: This icon indicates technical

information about the device.

HINT: This icon indicates helpful hints and tips.

DEFINITION: This icon indicates the definition of a term

used in the text.

NOTE

Introduction

Documentation

5.375 x 8.375 ver 2.3

Your device’s features and specifications

Certain device chassis are designed to accommodate all

possible configurations for an entire product Series. Your

select model may not have all the features and specifications

corresponding to all of the icons or switches shown on the

device chassis, unless you have selected all those features.

This information applies to all the features and icons

described in this guide.

Below are examples of some of the many possible icons

used on your device:

(Sample Illustration) System icons

Documentation

Your device comes with the following documentation:

❖ An electronic version of the User’s Guide (this document)

❖ A Quick Start document

❖ It may also include other documentation

For accessory information, visit Toshiba’s Web site at

accessories.toshiba.com.

Service options

Toshiba offers a full line of service programs to complement

its standard limited warranty. Toshiba’s standard limited

warranty, extended warranty, and service upgrade terms and

conditions are available at warranty.toshiba.com.

To stay current on the most recent software and hardware

options for your device, and for other product information,

be sure to regularly check the Toshiba Web site at

support.toshiba.com.

If you have a problem or need to contact Toshiba, see “If

Something Goes Wrong” on page 104.

Chapter 1

Getting Started

This chapter provides tips for using your device effectively,

summarizes how to connect components, and explains what

to do the first time you use your device.

Please read the safety instruction information on the Quick

Start document (that shipped with your device) carefully and

make sure you fully understand the instructions before you

attempt to use your device in order to avoid potential

hazards that could cause bodily injury, property damage, or

damage the device.

Selecting a place to work

Your device is portable and designed to be used in a variety

of circumstances and locations.

Setting up your device

TECHNICAL NOTE: You must complete all setup steps

up to and including “Setting up your software” on

page 32 before adding external or internal components

to your device. These components include, but are not

limited to, a mouse, keyboard, and printer.

Your device contains a rechargeable main battery that needs

to be charged before you can use it.

Getting Started

Connecting to a power source

To use external power or to charge the battery you must

attach the AC adaptor. See “Connecting to a power source”

on page 29.

Please handle your device carefully to avoid scratching or

damaging the surface.

Connecting to a power source

Your device requires power to operate. Use the power

cord/cable and AC adaptor to connect the device to a live

electrical outlet, or to charge the device’s battery.

Never pull on a power cord/cable to remove a plug from

a socket. Always grasp the plug directly. Failure to follow

this instruction may damage the cord/cable, and/or result

in a fire or electric shock, possibly resulting in serious

injury.

Always confirm that the power plug (and extension cable

plug if used) has been fully inserted into the socket, to

ensure a secure electrical connection. Failure to do so

may result in a fire or electric shock, possibly resulting in

serious injury.

Be careful if you use a multiple connector. An overload on

one socket could cause a fire or electric shock, possibly

resulting in serious injury.

Always use the TOSHIBA AC adaptor that was provided

with your device, or use AC adaptors specified by

TOSHIBA to avoid any risk of fire or other damage to the

device. Use of an incompatible AC adaptor could cause

fire or damage to the device possibly resulting in serious

injury. TOSHIBA assumes no liability for any damage

caused by use of an incompatible adaptor.

NOTE

Getting Started

Connecting to a power source

To connect AC power to the device:

1 Connect the power cord/cable to the AC adaptor.

Handling the cord on this product will expose you to

lead, a chemical known to the State of California to

cause birth defects or other reproductive harm.

Wash hands after handling.

2 Plug the AC adaptor cord into the DC-IN located on the

back of the keyboard dock.

To locate your DC-IN port, please refer to your Quick

Start document.

3 Connect the power cord/cable to a live electrical outlet.

The DC-IN charging indicator light on the indicator panel

glows.

Never attempt to connect or disconnect a power plug

with wet hands. Failure to follow this instruction could

result in an electric shock, possibly resulting in serious

injury.

The indicator light for the device’s main battery gives you

an indication of its current charge:

❖ Glows amber while the main battery is charging

(AC adaptor connected)

❖ Glows white when the main battery is fully charged

❖ Is unlit when the main battery has discharged, the

battery is not charging, or the AC adaptor is not

plugged into the device or AC outlet

❖ Flashes amber when the charge of the main battery

is low and it is time to recharge the main battery or

plug in the AC adaptor

If the DC-IN charging indicator light flashes amber during

charging, either the main battery is malfunctioning, or it is

not receiving correct input from the AC power supply.

NOTE

Getting Started

Charging the main battery

The device battery is not accessible by the user.

Before using the battery to power the device, you must

charge the battery.

To charge the battery, leave the device plugged into an AC

power source with the device turned off until the battery light

glows white. After that, the battery will be completely

charged and ready to power the device.

Battery life and charge time may vary depending on the

applications power management settings, and features

used.

Using the device for the first time

The device is now ready for you to turn it on and begin using

it, see “Exploring Your Device’s Features” on page 79.

When opening or closing the display panel/tablet, place

one hand on the palm rest to hold the device in place and

use the other hand to slowly open or close the display

panel/tablet.

To avoid damaging the display panel/tablet when

opening it, do not force it beyond the point where it

moves easily and never lift the device by the display

panel/tablet, when it is attached to the keyboard.

Do not press or push on the display panel/tablet and be

careful to remove any pens or other objects from the

keyboard area before closing the display panel/tablet.

Initial setup

The Startup screen is the first screen displayed when you

turn on your device for the first time. Follow the on-screen

instructions on each screen in order to properly install the

operating system and begin using your device.

NOTE

Getting Started

Registering your device with Toshiba

Setting up your software

When you turn on the device for the first time, do not turn

off the power again until the operating system has loaded

completely.

The names of windows displayed, and the order in which

windows appear, may vary according to your software

setup choices.

The first time you turn on your device, the setup guides you

through steps to set up your software. Follow the on-screen

instructions.

Registering your device with Toshiba

Product registration is strongly recommended, and allows

Toshiba to send you periodic updates, announcements, and

special offers applicable to your Product. Product

registration can be completed by one of three methods:

1 From the Toshiba Web site at register.toshiba.com: Type

in the requested information and complete the

registration process.

2 From the Start screen: Type

Registration while in the

Start screen, locate and complete the registration

process.

3 From the Desktop: Press the

Windows

( ) key to

display the Start screen. Click or touch the

Search ()

icon at the upper-right corner of the screen and, in the

Search field, type

Registration. In the list that appears,

click or touch

Registration and complete the

registration process.

Failure to complete Product Registration will not diminish

your rights under the Toshiba Standard Limited Warranty.

To register online, an Internet connection is required.

NOTE

Getting Started

To Shut down your device

1 Press the Windows

( ) key to display the Start

screen.

Pressing the power button before shutting down the

Windows

operating system could cause you to lose

your work.

2 Click or touch the

Power ( ) icon at the upper-right

corner of the screen.

(Sample Image) Shut down

To perform a Hybrid shut down, (instead of performing a

Shut down), click or touch the

Shut down option but do

NOT hold the Shift key.

3 Highlight

Shut down while holding the Shift key, and

then click or touch the

Shut down option.

The device closes all open applications, shuts down the

operating system, and then turns off.

To Restart your device

1 Press the Windows

( ) key to display the Start

screen.

2 Click or touch the

Power ( ) icon at the upper-right

corner of the screen.

(Sample Image) Restart

Shut down option

NOTE

Restart option

Getting Started

To place your device in Sleep mode

3 Highlight Restart, and then click or touch the Restart

option.

The device closes all open applications, and restarts the

operating system.

To place your device in Sleep mode

1 Press the Windows

( ) key to display the Start

screen.

If you power down using the Sleep command and the

battery discharges fully, your unsaved information will be

lost. Be sure to save your work first.

2 Click or touch the

Power ( ) icon at the upper-right

corner of the screen.

(Sample Image) Sleep

3 Highlight Sleep, and then click or touch the Sleep

option.

Sleep mode saves the current state of the device to

memory so that, when you restart the device, you can

continue working from where you left off.

Adding optional external devices

Before adding external devices, Toshiba recommends

setting up your software. See “Setting up your software”

on page 32.

After starting your device for the first time you may want to:

❖ Connect external devices (see “Connecting an external

device” on page 50)

❖ Connect an external monitor (see “Using external

display devices” on page 50)

Sleep option

NOTE

Getting Started

Adding memory

Your computer comes with enough memory to run most of

today’s popular applications. Toshiba will not be responsible

for any product damage, data loss, service or part

replacement made necessary by improper installation of a

memory module.

Recovering the Internal Storage Drive

To purchase an optional external writable optical disc

drive, visit the Toshiba Web site at

accessories.toshiba.com.

Your device includes recovery utilities to allow you to recover

your internal storage drive if necessary.

The following internal storage drive recovery options are

available:

A recovery image of your device is stored on the internal

storage drive, and the image can be restored by running the

recovery utilities directly from your internal storage drive as

described in the sections below. However, it is strongly

recommended that you create recovery media. If the

recovery files on your internal storage drive become

corrupted or are deleted, you can restore your system from

your recovery media. Also, if your original internal storage

drive fails, you can restore your system to a new internal

Recovery option Description

Creating recovery

media

This option allows you to create the recovery

media you will use to restore your device.

See “Creating recovery media” on page 36.

Restoring from

recovery media

This option allows you to restore your system from

the recovery media you created.

See “Restoring from recovery media” on page 38.

Refresh your PC

(with user’s data)

This option allows you to refresh your system

without losing your data.

See “Refresh your PC (with user’s data)” on

page 40.

Reset your PC This option allows you to remove all data from your

system and reinstall Windows

See “Reset your PC” on page 42.

NOTE

Getting Started

Recovering the Internal Storage Drive

storage drive from your recovery media. It is strongly

recommended that you create recovery media before using

your system for the first time. See “Creating recovery media”

on page 36 and “Restoring from recovery media” on

page 38.

❖ During the recovery process your device must be

connected to an external power source via the AC

adaptor.

❖ When you restore your system, only the operating

system files and drivers originally shipped with the

device are restored. Any files that you created are not

restored during this process. Be sure to separately

save the files you have created to external media

using Windows

or another backup program. For

more information, see “Backing up your work” on

page 63.

Creating recovery media

It is strongly recommended that you create recovery media.

If the recovery files on your internal storage drive become

corrupted or are deleted, you can restore your system from

your recovery media. Also, if your original internal storage

drive fails, you can restore your system to a new internal

storage drive from your recovery media.

During the recovery process your device must be

connected to an external power source via the AC

adaptor.

When you create recovery media, only the operating

system files and drivers originally shipped with the device

are backed up to the external media and can be restored

from this media. Any files that you created are not

backed up on the recovery media. You will need to

separately back up the files you created; for more

information, see “Backing up your work” on page 63.

NOTE

Getting Started

Recovering the Internal Storage Drive

When you create recovery media, the system will prompt you

to insert several blank DVDs or connect one or more USB

flash drives of a certain minimum capacity to your device.

The amount of space required for storing the recovery files

varies by device model. Follow the procedure below to

determine how much space you will need for storing your

system’s recovery files.

To create recovery media:

1 From the Start screen begin typing

Recovery Media

Creator

and click or touch your selection. If you are in

the Desktop, press the

Windows

( ) key to display the

Start screen. Click or touch the

Search ( ) icon at the

upper-right corner of the screen and, in the Search field,

type

Recovery Media Creator. In the list that appears,

click or touch your selection.

The TOSHIBA Recovery Media Creator dialog box

displays.

(Sample Image) TOSHIBA Recovery Media Creator dialog box

An optional external writable optical disc drive must be

connected to your computer in order for the DVD option

to display in the dialog box.

2 Select

DVD or USB Flash from the drop-down list,

depending on the type of external media you want to

use.

NOTE

Getting Started

Recovering the Internal Storage Drive

3 Check the “Information” area of the dialog box to

determine the number of DVDs you will need and/or the

minimum amount of storage space required for copying

your system’s recovery files to USB flash drive(s).

4 Do one of the following:

❖ If you are copying files to DVD, insert a blank DVD

into the optional external writable optical disc drive.

❖ If you are copying files to a USB flash drive, connect

a USB flash drive of the required minimum capacity

(as specified in the TOSHIBA Recovery Media

Creator utility) to your device.

All information stored on your DVDs or USB flash drive(s)

will be erased during the process of creating the recovery

media. Be sure to save the information stored on your

external media to another storage device before

executing this procedure, or use blank media.

5 Click or touch the

Create button in the TOSHIBA

Recovery Media Creator utility dialog box.

6 Follow the on-screen prompts to complete the copy

process.

If you are copying the recovery files to DVDs, be sure to

label each DVD in the set sequentially (for example, “1 of

3,” “2 of 3,” etc.), so that you will know in which order to

insert the discs during recovery.

For information on using the Recovery media you have

created with the preceding steps, see “Restoring from

recovery media” on page 38.

Restoring from recovery media

The recovery process deletes information stored on the

internal storage drive. Be sure to save your work to

external media before executing the recovery (see

“Backing up your work” on page 63).

NOTE

Getting Started

Recovering the Internal Storage Drive

During the recovery process your device must be

connected to an external power source via the AC

adaptor.

If you have created recovery media for your system, you can

restore your system from such media, if necessary. For

example, if your original internal storage drive fails, you can

restore your system to a new internal storage drive from your

recovery media. For instructions on creating recovery media,

see “Creating recovery media” on page 36.

When you restore your system, only the operating

system files and drivers originally shipped with the device

are restored. Any files that you created are not restored

during this process. Be sure to separately save the files

you have created to external media using Windows

another backup program. For more information, see

“Backing up your work” on page 63.

To recover your internal storage drive from recovery media:

1 Make sure your device is turned off completely, see “To

Shut down your device” on page 33.

2 Do one of the following:

❖ If your recovery files are on DVDs, insert the first

recovery DVD into your optional external writable

optical disc drive.

❖ If your recovery files are on a USB flash drive,

connect the USB flash drive to your device.

3 Turn on your device while pressing the

F12 key on your

keyboard.

The Boot menu displays.

4 Using the arrow keys, select the

DVD option or the USB

Flash option, depending on which type of media you are

using, and then press the

ENTER key.

5 A warning screen appears, stating that when the

recovery is executed all data on your internal storage

drive will be deleted and rewritten. Click or touch

Yes to

continue.

NOTE

Getting Started

Recovering the Internal Storage Drive

6 Follow the on-screen instructions to complete the

recovery process.

When the process is complete, a message displays

indicating that the drive has been recovered.

7 Click or touch

Finish to restart the device.

Refresh your PC (with user’s data)

Using “Refresh your PC” recovers your Windows

installation to an earlier state while attempting to keep

your data and apps you installed from the Windows

Store. Your PC settings and any Desktop Applications

installed from media or websites will be deleted. Toshiba

does not guarantee that your data will not be deleted

during the Refresh process. Please make a back up of

your data to external media before executing this

process. For more information, see “Backing up your

work” on page 63.

During the recovery process your device must be

connected to an external power source via the AC

adaptor.

You can recover the factory default software (refresh your

PC), while the device will attempt to back up your data using

the utilities stored on your device’s internal storage drive:

TECHNICAL NOTE: Your data will be copied into the

backup folder. All of the data will be moved to this folder

during the recovery process, however the current

directory structure will be retained.

1 From the Start or Desktop screen, move your pointer to

the upper-right corner of the screen or swipe in from the

right edge.

2 When the Windows

charms appear click or touch the

Settings ( ) charm.

NOTE

Getting Started

Recovering the Internal Storage Drive

3 Click or touch Change PC Settings.

The PC settings window appears.

(Sample Image) PC settings screen

4 Click or touch Update and recovery.

5 Click or touch

Recovery.

6 Select

Refresh your PC without affecting your files,

and click or touch

Get Started.

The “Refresh your PC” screen appears.

(Sample Image) Refresh your PC screen

Toshiba does not guarantee successful data back up. Be

sure to save your work to external media before

executing the recovery (see “Backing up your work” on

page 63).

Getting Started

Recovering the Internal Storage Drive

7 Click or touch the Next button to begin.

The “Ready to refresh your PC” screen appears.

(Sample Image) Ready to refresh your PC screen

You will be prompted to refresh your system.

8 Click or touch the

Refresh button.

9 Your system will restart.

The “Refreshing your PC” window appears. When the

process is complete your system will reboot your

Windows

operating system.

Reset your PC

The recovery process deletes information stored on the

internal storage drive. Be sure to save your work to

external media before executing the recovery (see

“Backing up your work” on page 63).

During the recovery process your device be must

connected to an external power source via the AC

adaptor.

1 From the Start or Desktop screen, move your pointer to

the upper-right corner of the screen or swipe in from the

right edge.

2 When the Windows

charms appear click or touch the

Settings ( ) charm.

NOTE

Getting Started

Recovering the Internal Storage Drive

3 Click or touch Change PC Settings.

The PC settings window appears.

(Sample Image) PC settings screen

4 Click or touch Update and recovery.

5 Click or touch

Recovery.

6 Select

Remove everything and reinstall Windows,

and click or touch

Get Started.

The “Reset your PC” screen appears.

(Sample Image) Reset your PC screen

Getting Started

Recovering the Internal Storage Drive

7 Click or touch the Next button.

The “Do you want to fully clean your drive?” screen

appears.

(Sample Image) Do you want to fully clean your drive screen

8 Select one of the following options:

❖

Just remove my files

❖ Fully clean the drive

The “Ready to reset your PC” screen appears.

(Sample Image) Ready to reset your PC screen

9 Click or touch the Reset button.

The “Resetting your PC” window appears. When the

process is complete your system will reboot your

Windows

operating system.

Getting Started

Recovering the Internal Storage Drive

Selecting the “Fully clean the drive” option may take

several hours.

Installing drivers and applications

The TOSHIBA Application Installer allows you to reinstall the

drivers and applications that were originally bundled with

your device.

You must have an Internet connection to reinstall

applications.

To reinstall drivers and applications:

1 From the Start screen begin typing

TOSHIBA

Application Installer

and click or touch your selection.

If you are in the Desktop, press the

Windows

( ) key

to display the Start screen. Click or touch the

( ) icon at the upper-right corner of the screen and, in

the Search field, type

TOSHIBA Application Installer.

In the list that appears, click or touch your selection.

(Sample Image) Installing drivers and applications

2 Click or touch Next.

3 Click or touch the item you want to install.

4 Click or touch

Install.

5 Follow the on-screen prompts to complete the

installation process, see “TOSHIBA Application Installer”

on page 103.

NOTE

Search field

Getting Started

Using the touch pad

Some of the touch pad operations described in this

section are only supported in certain applications, and

only on certain models.

The touch pad driver is pre-installed on your device. If

this driver is removed, the touch pad and touch pad

buttons will not work. You will need to reinstall the touch

pad driver using the TOSHIBA Application Installer. For

more information, see “TOSHIBA Application Installer”

on page 103.

You can use the touch pad (the small, touch-sensitive area in

front of the keyboard) and the adjacent control buttons to:

❖ Move the pointer on the screen

❖ Select an item on the screen

❖ Open or activate an item on the screen

❖ Scroll through a document or information

❖ Zoom in for a close-up view

❖ Zoom out to see more information at once

(Sample Illustration) The touch pad and associated control

buttons

NOTE

Touch pad

Secondary control buttonPrimary control button

Getting Started

Using the touch pad

Refer to the table below for specific instructions on

performing each operation.

The

pointer

is the icon (usually an arrow) that moves on

the screen when you slide your finger across the touch

pad or move a mouse connected to your device.

To: Do the following: Example:

Move the on-

screen pointer

Slide your finger across the touch

pad in the direction you want to

move the pointer.

To move the pointer a longer

distance, slide your finger several

times across the touch pad in the

preferred direction.

(Sample Illustration)

Pointer moves to the

right

Select an item 1 Move the pointer to the item

you want to select.

2 Do one of the following:

❖ Tap the touch pad once

❖ Press and release the

primary (left-hand)

control button

(Sample Illustration)

Tap once to select

Open or

activate an item

1 Move the pointer to the item

you want to open/activate.

2 Do one of the following:

❖ Tap the touch pad twice

in rapid succession

❖ Press and release the

primary control button

twice in rapid

succession

(Sample Illustration)

Tap twice to open

NOTE

Getting Started

Using the touch pad

Right-click an

item

1 Move the pointer to the item

you want to right-click.

2 Press and release the

secondary control button.

This feature varies by program.

Check your program

documentation for specific

instructions on right-clicking.

(Sample Illustration)

Click the secondary

(right-hand) control

button

Scroll vertically Slide two fingers along the right

edge of the touch pad in the

direction you want to scroll.

Repeat to scroll a longer

distance.

(Sample Illustration)

Vertical scrolling active

area

Scroll

horizontally

Slide two fingers along the

bottom edge of the touch pad in

the direction you want to scroll.

Repeat to scroll a longer

distance.

(Sample Illustration)

Horizontal scrolling active

area

Zoom in/out To zoom in:

❖ Place two fingers close

together on the touch

pad and then slide them

apart.

To zoom out:

❖ Place two fingers

slightly apart on the

touch pad and then

slide them together.

(Sample Illustration)

Zooming in

(Sample Illustration)

Zooming out

To: Do the following: Example:

Getting Started

Using the touch pad

Adjusting touch pad settings

While you are typing, the on-screen pointer may seem to

move or jump around “by itself” to random locations on the

screen. The on-screen pointer may also seem to

automatically select text, click buttons, and activate other

user interface elements. For help with these problems, try

one or more of the following:

❖ Try adjusting your typing technique to avoid accidental

contact with the touch pad. You may be inadvertently

brushing the touch pad with the heel of your hand as you

type. Also, accidental light touches or taps on the touch

pad may select an item or text on the screen, and

potentially the item or text may be replaced by the next

character you type.

❖ Temporarily disable the touch pad, so that it does not

respond to touch or button presses while you type. See

“Disabling or enabling the touch pad” on page 49.

❖ Adjust the sensitivity of the touch pad, so that it is less

responsive to accidental light taps and lighter finger

pressure.

Touch pad setting options vary by device model. The

touch pad settings are accessible through the Mouse

Properties option of the Windows Control Panel. For

more information, please visit support.toshiba.com.

Disabling or enabling the touch pad

The touch pad is enabled by default. To enable/disable the

touch pad, press F5. For more information, see “Disabling or

enabling the touch pad” on page 132.

NOTE

Getting Started

Connecting an external device

Depending on your system, some models may include

USB 3.0 port(s). To distinguish these ports, please look

for the blue inset within the USB 3.0 port (if available).

You can easily attach an external device to your device.

To do this:

1 Read the directions that came with the external device

to see if you first need to install new software.

2 Connect the external device’s video or USB cable to the

port on your device and to the external device.

3 Connect the external device’s power cable to a live

electrical outlet (if applicable).

4 Turn on the external device (if applicable).

Your device may automatically detect the external

device.

Using external display devices

Your device comes with a built-in display, but you can also

connect an HDMI™-compatible television or external display

device via the Micro HDMI™ Out port* located on the back

of the keyboard dock.

To locate your Micro HDMI™ Out port*, please refer to

your Quick Start document.

(Sample Illustration) Video port

Selecting video cables

To connect a device to the Micro HDMI™ Out port, you must

purchase the appropriate cable.

NOTE

Micro HDMI™ Out port*

*Available on certain models

Getting Started

Using external display devices

Connecting an HDMI™-compatible television or

display device

To connect an HDMI™-compatible television or display

device:

❖ Connect one end of the cable (not included with your

device) to the Micro HDMI™ Out port on the back of the

keyboard dock, and then connect the other end of the

cable to your television or display device. Refer to the

manual that came with the television or display device

for more information.

Your device should automatically detect the external

display device.

You can change the display settings by pressing the

() +

P keys, or by configuring the display properties

settings.

Directing the display output when your device is

attached to the keyboard dock

Once you have connected an external display device, you

can choose to use the internal display only, the external

device only, or both simultaneously.

Some modes are only available with the appropriate

device attached and turned on.

The quickest way to change the display output settings is to

use the ( ) +

P keys:

Press the ( ) +

P keys repeatedly until the setting you want

takes effect. Briefly pause each time you press the ( ) +

keys to allow time for the display to change.

This cycles through the settings in the following order (the

last two options are available if an external monitor is

connected):

❖ PC screen only

❖ Duplicate

NOTE

Getting Started

Using external display devices

❖ Extend

❖ Second screen only

(Sample Image) Display options window

The ( ) + P keys navigate through the options without

activating a selection. Press

ENTER to activate a

selection.

You may also use F4, and then press ENTER to activate a

selection.

Directing the display output when your device is

in tablet mode

You can select the display output using the following steps:

1 From the Start or Desktop screen, move your pointer

over the upper or lower right corner of the screen or

swipe in from the right edge.

2 When the Windows

charms appear, select

Devices ().

3 Select

Project.

NOTE

Getting Started

Customizing your device’s settings

4 Select Second screen ().

(Sample Image) Display options window

5 Select the desired display setting.

Adjusting the quality of the external display

To obtain the best picture quality from your television (or

other video display device), you may need to adjust the

video settings. See the video device documentation for

additional configuration steps.

Customizing your device’s settings

There are several ways in which you can customize your

device to suit your particular requirements. You can go into

your device settings to make adjustments to your device to

suit your needs.

From the Start or Desktop screen, move your pointer to the

upper-right corner of the screen or swipe in from the right

edge. When the Windows

charms appear, click or touch the

Settings ( ) charm, and then click or touch Change PC

Settings

. Then choose a category you wish to change.

Refer to your operating system documentation or Help and

Support for details.

You may also wish to customize your power usage settings.

For more information, see “Power Plans” on page 74. There

are additional custom settings you can choose. See

“Utilities” on page 90.

Getting Started

Caring for your device

This section gives tips on cleaning and moving your device.

For information about taking care of your device’s battery,

see “Taking care of your battery” on page 76.

Please handle your device carefully to avoid scratching or

damaging the surface.

Cleaning the device

Keep liquids, including cleaning fluid, out of the device’s

keyboard, speaker, and other openings. Never spray

cleaner directly onto the device and/or display. Never use

harsh or caustic chemical products to clean the device.

To keep your device clean, gently wipe the display

panel/tablet and exterior case with a lightly dampened cloth.

Moving the device

Before moving your device, even across the room, make

sure all drive activity has ended (the internal storage drive

indicator light stops glowing) and all external peripheral

cables are disconnected.

Do not pick up the device by its display panel/tablet or by

the back, when it is attached to the keyboard. Doing so

could damage the system.

NOTE

Chapter 2

Learning the Basics

This chapter gives some computing tips and provides

important information about basic features.

Computing tips

❖ Save your work frequently.

Your work stays in the device’s temporary memory until

you save it to the internal storage drive. If the network

you are using goes down and you must restart your

device to reconnect, or your battery runs out of charge

while you are working, you will lose all work since you

last saved.

See “Saving your work” on page 63 for further

information.

HINT: Some programs have an automatic save feature

that can be activated. This feature saves your file to the

internal storage drive at preset intervals. See your

software documentation for details.

Learning the Basics

Computing tips

❖ Back up your files to external media on a regular basis.

Label the backup copies clearly and store them in a safe

place.

It is easy to put off backing up because it takes time.

However, if your internal storage drive suddenly fails, you

will lose all the data on it unless you have a separate

backup copy. For more information, see “Data and

system configuration backup in the Windows

operating

system” on page 122.

❖ Use Error-checking and Disk Defragmenter regularly to

check and optimize disk space and improve

performance.

❖ Scan all new files for viruses.

This precaution is especially important for files you

receive via external media, email, or download from the

Internet.

❖ Take frequent breaks to avoid repetitive-motion injuries

and eyestrain.

❖ Do not turn off the device if a drive indicator light

indicates a drive is active.

Turning off the device while it is reading from or writing

to a disk may damage the disk, the drive, or both.

The Windows

operating system records information,

such as your desktop setup, during its shutdown

procedure. If you do not let the Windows

operating

system shut down normally, details such as new icon

positions may be lost.

NOTE

Learning the Basics

Attaching and Detaching the keyboard

You can attach or detach the device from the keyboard

dock. Detaching the keyboard allows you to use your device

in Tablet mode. While attached, you can use your device as

you would any laptop computer (Laptop mode).

(Sample Image) Attaching/detaching the keyboard

To Detach the tablet from the keyboard

Close all applications and save all unsaved files before

detaching the tablet from the keyboard. Do not

disconnect the tablet from the keyboard while an

application is running.

1 Gently push the tablet down into the bracket.

(Sample Image) Detaching the keyboard

2 Carefully pull the tablet straight up and out of the

bracket.

Tablet mode

Learning the Basics

Attaching and Detaching the keyboard

To Attach the tablet to the keyboard

1 Align the guide on the keyboard to the Windows

button

on the tablet.

(Sample Image) Attaching the keyboard

2 Gently press the tablet straight down into the bracket

until it clicks in place.

Screen orientation

When you rotate the device from portrait to landscape (or

vice versa), the screen orientation automatically changes

according to the rotation angle. To lock the screen so that

it does not rotate automatically, orient the device in the

desired screen rotation (portrait or landscape) and

perform the following steps.

1 Move your pointer to the upper-right corner of the screen

or swipe in from the right edge.

2 When the Windows

charms appear, click or touch the

Settings ( ) charm.

3 Click or touch the

Screen icon.

4 Click or touch the

Auto-rotate icon.

Laptop mode

NOTE

Learning the Basics

Using the keyboard

Your device’s keyboard dock contains character keys,

control keys, function keys, and special Windows

keys.

(Sample Illustration) Keyboard

Function keys

The function keys (not to be confused with the Fn key) are

the 12 keys at the top of the keyboard.

(Sample Illustration) Function keys

F1 through F12 are called function keys because they

execute programmed functions when pressed. Used in

combination with the

Fn key, function keys marked with

icons execute specific functions on the device. For example,

F9 turns the touch pad ON/OFF. For more information, see

“TOSHIBA Function Keys” on page 129.

Special Windows

keys

(Sample Illustration) Special Windows

keys

Your device’s keyboard has one key and one button that

have special functions in Windows

❖

Windows

key—Toggles between the Desktop screen

and the last app opened, or between the Desktop and

Start screens if no apps are open. For more information

refer to Help & Support, or see “Exploring the Start

screen” on page 79

Application key

Windows

key

Learning the Basics

Backlit keyboard dock

❖ Application key—Has a similar function as the

secondary mouse button

Backlit keyboard dock

(Available on certain models.)

Your keyboard may have a backlight illumination feature. If

the keyboard backlight setting is set to Auto, the backlight

turns on when you type on the keyboard and turns off after a

certain interval when you stop typing. You can modify the

keyboard backlight setting to Always ON, Always OFF, or

Auto. For more information, see “TOSHIBA Function Keys”

on page 129.

Touch screen

Your device may come with a digitizer feature, enabling

direct interaction with display, apps, and programs.

Your device comes with a touch screen, enabling direct

interaction with displayed apps and programs through

simple or multi-touch gestures.

Touch screen navigation

Use your finger to manipulate the on-screen icons, buttons,

menu items, and other items on the touch screen. You can

also change the screen’s orientation.

The screen is made of glass so avoid contact with sharp,

rough, or abrasive objects or substances as screen may

break or scratch if not handled properly. If you see a

crack in the glass, discontinue use of the device to avoid

injury.

Touch—Touch to activate items displayed on the screen,

such as app and setting icons or on-screen buttons. Touch

to type using the keyboard.

Touch & hold—Touch and hold an item on the screen by

touching and holding the item in place until an action occurs.

NOTE

Learning the Basics

Touch screen

Drag—Touch and hold an item for a moment and then,

without lifting your finger, move the item until you reach the

target position. For example, drag items on any app screen

to reposition them.

Swipe or slide—To swipe or slide, quickly move your finger

across the surface of the screen without pausing. For

example, swipe your finger to the left from the right edge of

the screen to display the Windows

charms.

Double-tap—Tap quickly twice to zoom in. For example,

double-tap a section of a Web page to zoom in on that

section. Double-tap again to zoom out.

Zoom out—Place and pinch two fingers together to stretch

or zoom out. (Applicable to apps that support this function.)

Zoom in—Place and spread two fingers apart to zoom in.

(Applicable to apps that support this function.)

Rotate—Place two or more fingers on an item and rotate

your hand. The item rotates in the direction you turn your

hand. (Not functional in all apps).

Swipe from right edge—Swipe in from the right edge to

display the charms.

Swipe from left edge—Swipe in from the left edge to

display an open app.

Snaps open apps (swipe in from the left edge and slide the

divider to adjust the app size).

Displays recently opened apps (swipe in from left edge,

holding your finger down, and then push the app back

toward the left edge).

Swipe from top or bottom edge—Swipe in from the top

or bottom edge to display commands.

You can also close an app by dragging it to the bottom of the

screen.

Learning the Basics

Mouse properties

These mouse properties only apply to the touch pad and

touch pad buttons.

Mouse properties allow you to change your pointing device

or mouse settings.

To access Mouse properties:

1 Double-click or touch the

Toshiba Pointing Device

( ) icon in the notification area.

The Mouse screen appears.

2 Adjust the settings as desired, and then click or touch

OK.

Starting an app

To Start an app on the Start screen, move your pointer over

the appropriate app tile and click or touch to open.

To Start an app from the Desktop, move your pointer to the

upper-right corner of the screen or swipe in from the right

edge. When the Windows

charms slide out from the right,

click or touch the

Start ( ) charm, and then click or touch

the appropriate app tile to open.

Starting an app using Search

To start an app on the Start screen, touch the appropriate tile

to open it. Swipe your finger to the left or right to reveal more

available app tiles.

On the Start screen swipe Up to search for an app using the

Apps page.

NOTE

Learning the Basics

Saving your work

(Sample Image) Searching for apps

The Apps screen appears with the available system apps to

choose from, or you can enter your search in the search

field. Continue to swipe Up to reveal more apps.

Swipe Down through the pages or press the

Windows

( ) button on the side of the device to

return to the Start screen.

Saving your work

Before you turn off the device using the Shut down

command, save your work on the internal storage drive,

external media, flash media, or optical disc. This is one of

the most important rules of computing.

Many applications offer a feature that saves documents at

regular intervals. Check your program’s documentation to

see if it has an automatic save feature.

Backing up your work

Back up all the files you create in case something happens

to your device. You can back up your files to different types

of media such as USB Flash, CDs, DVDs, external storage

media, or to a network, if available.

To back up several files at one time, use the Microsoft

Windows

file recovery program preinstalled on the device’s

internal storage drive. Also see “Backing up your data or

your entire device with the Windows

operating system” on

page 124.

NOTE

Learning the Basics

Toshiba’s online resources

HINT: Backing up all the files on your internal storage

drive may take a considerable amount of time and

multiple CDs/DVDs. You may prefer to use a high-

capacity file recovery system, such as an external hard

drive.

Toshiba’s online resources

Toshiba maintains a number of online sites to which you can

connect. These sites provide information about Toshiba

products, give help with technical questions and keep you

up to date with future upgrades. For more information, see

“Contacting Toshiba” on page 127.

Chapter 3

Mobile Computing

This chapter covers all aspects of using your device while

traveling.

Toshiba’s energy-saver design

Your device enters a low-power suspension mode when it is

not being used, thereby conserving energy and saving

money in the process. It has a number of other features that

enhance its energy efficiency.

Many of these energy-saving features have been preset by

Toshiba. We recommend you leave these features active,

allowing your device to operate at its maximum energy

efficiency, so that you can use it for longer periods while

traveling.

Running the device on battery power

The device contains a Lithium-Ion (Li-Ion) battery that

provides power when you are away from an AC outlet. You

can recharge it many times.

Mobile Computing

Running the device on battery power

Battery Notice

Battery life rating is for comparison purposes only, and does

not indicate the battery life that will be obtained by any

individual user. Actual battery life may vary considerably

from specifications depending on product model,

configuration, applications, power management settings and

features utilized, as well as the natural performance

variations produced by the design of individual components.

The battery life rating is only achieved on the select models

and configurations tested by Toshiba under the specific test

settings at the time of publication and is not an estimate of a

system’s battery life under any conditions other than the

specific test settings.

Recharge time varies depending on usage. Battery may not

charge while the device is consuming full power. After a

period of time, the battery will lose its ability to perform at

maximum capacity and will need to be replaced. This is

normal for all batteries.

To ensure that the battery maintains its maximum capacity,

operate the device on battery power at least once a month.

The Lithium-Ion battery has no memory effect so it is not

necessary to let the battery fully discharge each time.

However, for better accuracy of the battery meter, it is helpful

to fully discharge the battery periodically. Please see

“Maintaining your battery” on page 76 for procedures. If the

device is continuously operated on AC power, either through

an AC adaptor or a port replicator (if applicable to your

system), for an extended period (more than a month), the

battery may fail to retain a charge. This may shorten the life

of the battery, and may cause the battery meter to be

inaccurate.

For best performance when playing streaming media

(especially streaming video), either power the device from

its AC adaptor, or set up a power plan that keeps the

device running at full performance even when powered

from its battery. For more information about Windows

power plans, see “Power Plans” on page 74.

The device may also have an internal real-time-clock (RTC)

battery.

NOTE

Mobile Computing

Charging batteries

The RTC battery powers the RTC memory that stores your

system configuration settings and the current time and date

information. It maintains this information for up to a month

while the device is turned off.

TECHNICAL NOTE: Depending on your system, the RTC

battery may only charge while the device is turned on.

Power management

Your device ships with the power management options

preset to a configuration that will provide the most stable

operating environment and optimum system performance for

both AC power and battery modes.

Changes to these settings may result in system

performance or stability issues. Users who are not

completely familiar with the power management

component of the system should use the preset

configuration. For assistance with setup changes,

contact Toshiba’s Customer Support Center.

Charging batteries

The battery needs to be charged before you can use it to

power the device.

Always use the AC adaptor specified by Toshiba. You

can order a Toshiba AC adaptor from Toshiba’s Web site

at accessories.toshiba.com.

Battery charge time may vary depending on the

applications, power management settings, and features

used.

Charging the main battery

The battery needs to be charged before you can use it to

power the computer.

To charge the main battery, plug the computer into a live

electrical outlet. The battery charges whether the computer

is on or off.

NOTE

Mobile Computing

Charging batteries

TECHNICAL NOTE: The recharging of the tablet’s battery

may not occur when your device is using all of the power

provided by the AC adaptor to run applications, features,

and devices. Your device's Power Options utility can be

used to select a power level setting that reduces the

power required for system operation and will allow the

battery to recharge.

The battery may not start charging immediately under the

following conditions:

❖ A battery is extremely hot or cold.

To ensure that the battery charges to its full capacity,

wait until it reaches room temperature (50 to 80 degrees

Fahrenheit, 10 to 26 degrees Celsius).

❖ The battery is almost completely discharged.

Leave the power connected, and the battery should

begin charging after a few minutes.

HINT: Once the battery is fully charged, we recommend

that you periodically operate your device on battery

power until the battery discharges completely.

Please make a complete back up of your data to external

media before discharging the tablet’s battery. For more

information, see “Backing up your work” on page 63

Charging the RTC battery

Your device may have an internal real-time clock (RTC)

battery. The RTC battery powers the System Time Clock and

BIOS memory used to store your device’s configuration

settings. When fully charged, it maintains this information for

up to a month when the device is powered off.

The RTC battery may have become completely discharged

while your device was shipped, resulting in a CMOS error

message during startup. The error message may vary by

device model.

Mobile Computing

Monitoring battery power

Depending on your system, the RTC battery may only

charge while the device is turned on.

To recharge the RTC battery, plug the device into a live

electrical outlet and leave the device powered on for 24

hours.

It is seldom necessary to charge the RTC battery

because it charges while the device is on. If the RTC

battery is low, the real-time clock and calendar may

display the incorrect time and date or stop working.

When Hibernation mode is enabled and the RTC battery

is completely discharged, a warning prompts you to reset

the real-time clock.

The device can be used while the RTC battery is being

charged, although the charging status of the RTC battery

cannot be monitored.

Monitoring battery power

To locate your system indicator lights, please refer to your

Quick Start document.

The device’s main battery light gives you an indication of the

tablet battery’s current charge.

❖ Glows amber while the tablet’s battery is being charged

(AC adaptor connected)

❖ Glows white when the tablet’s battery is fully charged

Battery life and charge time may vary, depending upon

power management settings, applications and features

used.

NOTE

Mobile Computing

Monitoring battery power

❖ Flashes amber when the tablet’s battery charge is low

and it is time to recharge the main battery or plug in the

AC adaptor

The DC-IN charging indicator light* glows orange if either

battery is not fully charged when connected to the AC

adaptor.

If the DC-IN charging indicator light* flashes amber

during charging, either a battery is malfunctioning, or it is

not receiving correct input from the AC power supply.

HINT: Be careful not to confuse the DC-IN charging

indicator light* ( ), the power light ( ), and the

power button light.

When the DC-IN charging indicator light* or power button

light flashes amber, it indicates that the system is

suspended (using the Windows

operating system Sleep

command).

(Sample Illustration) Power and battery light locations

NOTE

Front edge of computer

Wireless indicator light

ON/OFF light

DC-IN charging

System indicator lights

Left side of computer

ON/OFF light

indicator light*

*Available on certain models

Mobile Computing

Monitoring battery power

Determining remaining battery power

Wait a few moments after turning on the device before

trying to monitor the remaining battery power. The device

needs this time to check the battery’s remaining capacity

and perform its calculations.

Move the pointer over the power icon in the notification area,

see “Finding your way around the desktop” on page 81 for

more information on the notification area. A pop-up message

displays the remaining battery power as a percentage.

With repeated discharges and recharges, the battery’s

capacity gradually decreases. A frequently used older

battery does not power the device for as long as a new

battery, even when both are fully charged.

TECHNICAL NOTE: The device drains the battery faster

at low temperatures. Check your remaining charge

frequently if you are working in temperatures below 50

degrees Fahrenheit.

The device calculates the remaining battery charge

based on your current rate of power use and other

factors such as the age of the battery.

What to do when the main battery runs low

When the main battery runs low you can:

❖ Plug the device into an external power source and

recharge the main battery

❖ Save your work and turn off the device

If you do not manage to do either of these things before the

main battery completely runs out of power, the device

automatically enters Hibernation mode and turns itself off.

Hibernation mode keeps track of where you were, so that

when you turn on the power again, you can continue where

you left off.

NOTE

Mobile Computing

Monitoring battery power

Setting battery notifications

You can set two notifications. Each notification can be set to

alert you when a specified percentage of remaining battery

power has been reached. You can also set the device to

enter Sleep mode or Hibernation mode or to completely shut

down when the notification goes off.

To change the default notification settings:

1 While on the desktop, click or touch the

Battery ()

icon in the notification area.

A window appears displaying the power level of each

battery.

(Sample Image) Power Options screen

2 Click or touch More power options.

The Power Options window appears.

3 Click or touch

Change plan settings under the power

plan to be customized.

The Edit Plan Settings window appears.

4 Click or touch

Change advanced power settings.

The Advanced settings tab of the Power Options

window appears.

5 Double-click or touch

Battery to display the battery

options.

Mobile Computing

Monitoring battery power

(Sample Image) Advanced settings tab of Power Options screen

6 Configure the alarm settings to suit your needs.

Conserving battery power

How long a fully charged battery lasts when you are using

the device depends on a number of factors, such as:

❖ How the device is configured

❖ How much you use the internal storage drive, or other

optional devices

❖ Where you are working, since operating time decreases

at low temperatures

There are various ways in which you can conserve power

and extend the operating time of your battery:

❖ Enable Sleep or Hibernation, which saves power when

you turn off the device and turn it back on again

❖ Use the Windows

power-saving option plans

These power-saving options control the way in which the

device is configured. By using them, you can increase the

length of time you can use the device before you need to

recharge the battery.

Mobile Computing

Monitoring battery power

Microsoft

has combined these options into preset Power

Plans. Using one of these power plans lets you choose

between maximum power savings and peak system

performance. You may also set individual power-saving

options to suit your own needs.

The following sections describe how to choose a Power Plan

and discuss each power-saving option.

Power Plans

You can choose a predefined Power Plan or select your own

combination of power options.

To do this:

1 While on the desktop, click or touch the

Battery ()

icon in the notification area.

2 Click or touch

More power options.

The Windows

Power Options window appears.

(Sample Image) Windows

Power Options window

3 Select an appropriate plan for your work environment or

create your own custom plan.

4 Click or touch

Create a power plan in the left pane to

set up a new plan.

To edit a plan or to edit advanced settings, continue to

the following steps.

NOTE

Mobile Computing

Using the eco power plan

5 Click or touch Change plan settings to choose the

plan you want to edit.

This screen allows you to change basic settings.

6 Click or touch

Change advanced power settings to

access settings for battery notification levels, internal

storage drive power save time, etc.

You can click or touch the plus signs to expand each

item and to see what settings are available for each item.

7 Click or touch

OK to save the plan changes you have

performed.

Depending on your model, the two power plans eco and

Balanced are satisfactory for most people and do not need

to be edited. The eco plan is the best used for maximum

battery time. The Balanced plan is a compromise between

battery time and performance.

Using the eco power plan

This device is equipped with the eco power plan. Operating

the device with this power plan enabled reduces electrical

power consumption by slightly lowering system

performance. For example, when this power plan is enabled,

the brightness of the display is reduced and the interval

before Sleep mode takes effect is shortened. To enable or

disable the eco power plan, see “Power Plans” on page 74.

The eco Utility

monitors your power savings from using the

eco power plan by tracking real-time power consumption

and accumulated savings over time. To learn how to access

the utility, see “eco Utility

” on page 91.

For more information on the eco power plan, see the Help

file in the eco Utility

window.

Changing the main battery

When your main battery has run out of power, plug in the AC

adaptor.

If you find that a new battery is needed, contact the location

where you purchased the device for more information on

replacing the battery. Toshiba will not be responsible for any

product damage, data loss, service, or part replacement

made necessary by improper installation of a new battery.

Mobile Computing

Taking care of your battery

If the device is leaking or its case is cracked, put on

protective gloves to handle it.

Taking care of your battery

The following sections offer tips on how to take care of your

battery and prolong its life.

Safety precautions

Always immediately turn the power off and disconnect the

power cable/cord plug from the plug socket and stop using

the device if you observe any of the following conditions:

❖ Offensive or unusual odor

❖ Excessive heat

❖ Discoloration

❖ Deformation, cracks, or leaks

❖ Smoke

❖ Other unusual events during use, such as abnormal

sound

Do not expose the device to fire. The battery could explode.

Do not turn on the device’s power again until an authorized

Toshiba service provider has checked it for safety.

Continued use could cause a fire or rupture possibly

resulting in serious injury or device failure including but not

limited to the loss of data.

Maintaining your battery

Fully discharging your battery will allow better accuracy of

the battery meter.

To fully discharge your battery:

❖ Periodically, disconnect the device from a power source

and operate it on battery power until the battery fully

discharges.

Mobile Computing

Disposing of your device

Never attempt to dispose of a computer by burning or by

throwing it into a fire, and never allow exposure to a

heating apparatus (e.g., microwave oven). Heat can

cause a computer to explode and/or release caustic

liquid, both which may possibly cause serious injury.

Discard this device in accordance with applicable laws and

regulations.

Disposal of this product may be regulated due to

environmental considerations. For disposal, reuse or

recycling information, please contact your local government.

For more information, see “Device Recycling Information” on

page 18, or for complete information about Toshiba's

recycling programs and initiatives, please visit

toshiba.com/recycle.

Traveling tips

The environmental precautions listed in “Selecting a place to

work” on page 28, also apply while traveling.

❖ Never leave your device on a sunny ledge or in a place

where it could get wet or covered in dust.

❖ Always travel with the device in a carrying case. Toshiba

offers a choice of carrying cases for the device. They all

provide plenty of extra space for manuals, power cords,

and compact discs. Contact your authorized Toshiba

representative for more information or visit Toshiba’s

Web site at accessories.toshiba.com.

TECHNICAL NOTE: When traveling by air, you may be

required to pass your device through airport security

equipment. The X-ray equipment will not harm your

device.

Mobile Computing

Traveling tips

Before using your device aboard an aircraft, make sure

the Wireless antenna is OFF (Airplane mode is ON) if your

device has wireless LAN capability.

To enable or disable wireless communication, use the

F12 key. For more information see “TOSHIBA Function

Keys” on page 129.

NOTE

Chapter 4

Exploring Your

Device’s Features

In this chapter, you will explore some of the special features

of your device.

Exploring the Start screen

The Start screen is the launching pad for everything you can

do in the Windows

operating system, providing new and

easy ways to access everything from your favorite apps and

Web sites to your contacts and other important information.

When you move your pointer to the upper-right corner of the

screen or swipe in from the right edge, a list of Windows

charms will slide out from the right. These Windows

charms

perform various commands, including basic tasks like

turning off the power and advanced PC settings.

You can go to the Start screen by clicking or touching the

Start charm, see “Charms” on page 80. You can also use

the Windows

key ( ) on your keyboard or on the LCD

screen to go to the Start screen or to toggle back to the

Desktop screen. For detailed information, please refer to the

Windows

Help and Support.

By clicking on or touching the

Desktop tile from the Start

screen, you will find the Windows

settings and features you

are most familiar with.

Exploring Your Device’s Features

Exploring the Start screen

For detailed information on the new functionality, refer to the

Windows

Help and Support.

(Sample Image) Windows

Start screen

Charms

Use the Windows

charms to start apps, find documents,

set up system components, and perform most other

computing tasks.

By moving your pointer to the upper-right corner of the

screen or swiping in from the right edge your screen, you will

find a list of charms:

Search, Share, Start, Devices and

Settings.

You may also access the

Power and Search icons in the

upper-right corner of the Start screen.

Search—This charm allows you to search for most anything

you need to locate on your device. It can help you find apps,

documents, photos, and your favorite music.

Share—This charm allows you to share music and photos

with your favorite social Web sites.

Start—This charm allows you to view all of the available

apps downloaded to your system.

Devices—This charm allows you to manage your hardware

devices.

Settings—This charm allows you to manage your system

settings.

App tiles

Apps

page icon

Power icon

Search icon

Exploring Your Device’s Features

Exploring the desktop

Tiles

Tiles can be accessed and launched from the Start screen.

Typical Start screen tiles are the Desktop tile and Mail tile, as

well as tiles representing all other applications downloaded

to your system.

Exploring the desktop

You can use its features to start applications, find

documents, set up system components, and perform most

other computing tasks.

HINT: The illustrated examples in this guide may appear

slightly different from the screens displayed by your

system. The differences are not significant and do not

indicate any change in the functionality of your system.

Finding your way around the desktop

Your device’s desktop includes several standard features:

icons, taskbar, notification area, notifications, and

background pattern.

(Sample Image) Windows

Desktop screen

Tas kb ar

Icons

Notification area

Notifications

Exploring Your Device’s Features

Exploring the desktop

Icons

An icon represents a folder, file, or program that can be

quickly activated by double-clicking or touching the icon.

You can create a new desktop icon for any folder, file, or

program by dragging the element’s icon from its location in a

window to the desktop area.

You may see various icons displayed on your system

desktop, for example:

Recycle Bin—Holds files you have deleted. You may be able

to retrieve these files until you empty the Recycle Bin.

❖ TECHNICAL NOTE: If you delete a large number of

files or very large files from the internal storage drive,

there may be insufficient space available in the

Recycle Bin to hold these files. In this case,

Windows

will prompt you to either permanently

delete the file(s) or cancel the deletion.

❖ If you delete a file (of any size) from an external

media or flash media, it does not go into the

Recycle Bin. The file is permanently deleted.

❖ Permanently deleted files cannot be recovered from

the Recycle Bin.

For more information on the Recycle Bin, see

Windows

online Help.

If you place the pointer over an icon, a popup description

of the file contents appears.

Your desktop may contain other icons depending on your

configuration. See Windows

online Help for more specific

information on each icon and how to use it.

Taskbar

Each time you open a program, a button associated with

that program appears on the taskbar. With some programs,

a button appears on the taskbar for each document or

window you open. You can use these buttons to quickly

switch between the programs or windows.

To make a program or window the currently active one, click

or touch the associated taskbar button.

NOTE

Exploring Your Device’s Features

Windows

Store

Notification area

The notification area displays icons of tasks or programs that

run continuously in the background and displays

notifications. To learn more about each task, position the

pointer over the icon for a few moments and a short

description of the task appears.

Typical tasks in the notification area are Current time, Power

usage mode, network connectivity status, and speaker

volume.

To activate a specific task, click or touch the appropriate

notification area icon.

Notifications

There are many types of notifications you can employ to help

you with the many tasks you perform every day.

User experience notifications can be set for toast, tile,

badge, and raw notifications.

Toast notifications—Designed for time-sensitive delivery

of personalized content, such as an instant message from a

friend.

Tile notifications—Used by applications that are not

currently running with an at-a-glance characteristic, giving

you a quick preview of the subject line of your latest email or

the current weather conditions.

Badge notifications—A specialized type of tile notification

(shown on the Start screen tile) using glyphs to indicate the

number of applications that have updates available or the

status of a running application.

Raw notifications—These run a background task on behalf

of an application while that application is not running in order

to make available the latest content, such as an online

newspaper.

Windows

Store

Although many applications will be pre-installed or built-in to

your device, you will also have the ability to download many

other applications with a touch or the click of your mouse.

While in the Desktop screen, locate the

Windows

Store

( ) icon in the taskbar.

In the Windows

Store you can search for and browse

thousands of apps, all grouped into easy to find categories.

Exploring Your Device’s Features

Setting up for communications

To connect to the Internet you need:

❖ A browser or communications program

❖ An Internet Service Provider (ISP) or online service if you

plan to use the Internet

❖ A way to connect to the ISP (for example

Wi-Fi

/broadband connection, etc.)

Connect to the Internet

Wireless connectivity and some features may require you

to purchase additional software, external

hardware or services. Availability of public wireless

LAN access points may be limited.

Follow the steps below to set up your Wireless connection.

1 Move your pointer to the upper-right corner of the screen

or swipe in from the right edge. When the Windows

charms appear, click the

Settings ( ) charm.

2 Click or touch the

Wi-Fi () icon.

The Networks screen appears.

3 Select your network.

4 Click or touch

Connect.

5 Enter the network security key (if applicable).

6 Click or touch

Next.

Your device should then be connected.

To enable or disable wireless communication, use the

F12 key. For more information see “TOSHIBA Function

Keys” on page 129.

When Airplane mode is OFF, the wireless indicator light

will be lit.

For help with common Wi-Fi

networking problems, see

“Wireless networking problems” on page 119.

NOTE

Exploring Your Device’s Features

Exploring audio features

Connecting your device to a network

You can connect your device to a network to increase its

capabilities and functionality.

Accessing a network

For specific information about connecting to the network,

consult your network administrator. Many hotels, airports,

and offices offer Wi-Fi

access.

Exploring audio features

You can use your device to record sounds using the device’s

internal microphones (available on certain models) or an

optional external microphone. You can listen to sound files or

audio CDs using the built-in speakers, headphones, or

external speakers.

Recording sounds

You may record sounds using the device’s internal

microphones or by connecting an optional external

microphone.

Using a microphone

To locate your headphone/microphone jack, please refer

to your Quick Start document.

1 If you want to use an external microphone, connect it to

the device.

2 From the Start screen begin typing

Sound Recorder

and click or touch your selection. If you are in the

Desktop, press the

Windows

( ) key to display the

Start screen. Click or touch the

Search ( ) icon at the

upper-right corner of the screen and, in the Search field,

type

Sound Recorder.

(Sample Image) Sound Recorder screen

3 Click or touch the Start Recording button.

4 Speak normally into the microphone.

NOTE

Start Recording/Stop Recording button

Exploring Your Device’s Features

Exploring audio features

5 When you have finished recording, click or touch the

Stop Recording button.

The

Save As dialog box appears.

6 To save the file, type a file name, and then click or touch

Save.

Using external speakers or headphones

To locate your headphone/microphone jack, please refer

to your Quick Start document.

Your device is equipped with a full stereo sound system with

internal speakers. Instead of using the internal speakers, you

can connect headphones or a pair of external stereo

speakers.

Before putting on headphones to listen, turn the volume

down. Do not set the volume too high when using

headphones. Continuous exposure to loud sound can

harm your hearing.

TECHNICAL NOTE: When using amplified speakers, use

speakers that require an external power source. Other

types of speakers will be inadequate to produce sound

from the device.

To play back sound files through external speakers or

headphones:

1 Locate the headphone/microphone jack on the device.

2 Using any necessary adapters, plug the cable from the

headphones or external speakers into the

headphone/microphone jack.

The headphone/microphone jack requires a 16-ohm

stereo mini connector.

To adjust the volume:

❖ For external speakers, use the volume controls on each

speaker.

❖ For headphones, use the device’s volume control.

NOTE

Exploring Your Device’s Features

Using the Web Cameras

Your device comes with two built-in Web Cameras. One is

located on the front and one on the back of the display. With

these Web cameras you can do the following:

❖ Take pictures and record videos with your device

❖ Chat with others and have them see you while using

instant messaging (IM) programs

❖ Have video conference calls

To email, instant message or video conference, you must

be connected to the Internet.

Depending on your device model, the process of sending

email, taking pictures or recording video messages may vary.

To access a Web Camera, from the Start screen, click or

touch the

Camera tile. The Web Camera indicator light

glows when the Web Camera is active.

When the Web cameras are not active the indicator light

is off.

Using the Memory card reader

The device has a Memory card reader as well as a miniSD™

card slot.

The Memory card reader supports the use of Secure

Digital™ (SD™, SDHC™, SDXC™), miniSD™, microSD™, or

MultiMediaCard

(MMC

) media. These media can be used

with a variety of digital products: digital music players,

cellular phones, PDAs, digital cameras, digital video

camcorders, etc.

To use a microSD™ Card or miniSD™ Card in the

Memory Card reader, an SD™ adapter is required.

The Memory card reader may also support other types of

media.

NOTE

Exploring Your Device’s Features

Using the Memory card reader

Do not use the Copy Disk function for this type of media.

To copy data from one media to another, use the drag-

and-drop feature of the Windows

operating system.

Inserting memory media

To locate your Memory card reader or microSD™ Card

slot, please refer to your Quick Start document.

The following instructions apply to all types of supported

media devices.

1 Turn the media so that the contacts (metal areas) are

face down.

2 Push the media into the adapter until it stops.

(Sample Illustration) Inserting memory media

When inserting memory media, do not touch the metal

contacts. You could expose the storage area to static

electricity, which can destroy data.

Always remove memory media when not in use.

Removing memory media

1 If you are not currently on the Desktop, choose the

Desktop tile on the Start screen, otherwise skip to

step 2.

2 Prepare the card for removal by clicking on or touching

the

Show hidden icons button ( ), if necessary, in the

notification area and then selecting the

Safely Remove

Hardware and Eject Media icon.

NOTE

Memory card reader microSD™ slot

Back of keyboard dock Left side

NOTE

Exploring Your Device’s Features

Using the Memory card reader

3 Highlight, and then click or touch the item you would like

to eject.

If the system is unable to prepare the media for safe

removal, a message will tell you to try again later. If the

media can be removed now, the system displays

Safe

to Remove Hardware.

If the device has a spring-loaded adapter slot, see

step 4; otherwise, skip to step 5.

4 Gently press the card inward to release it.

The card pops out slightly.

5 Grasp the card and pull it straight out.

(Sample Illustration) Removing memory media

Do not remove memory media while data is being written

or read. Even when the Windows

message “copying...”

disappears, writing to the media might still be in progress

and your data could be destroyed. Wait for the indicator

light to go out.

Memory card reader microSD™ slot

Back of keyboard dock Left side

Chapter 5

Utilities

Your device includes several utilities designed to help you to

reconfigure your system to best meet your individual needs.

Together, these allow you to ascertain certain system details,

set additional options, or change default options. These

utilities are described in this chapter.

The utilities described in this chapter, and the icons

shown in the sample images are applicable only if the

related utility is available on your system.

❖ eco Utility

❖ Supervisor password

❖ User password

❖ System Settings

❖ Sleep Utilities

❖ Function Key

❖ Recovery Media Creator

❖ Service Station

❖ TOSHIBA Application Installer

NOTE

Utilities

eco Utility

The eco Utility

monitors your power savings from using the

eco power plan by tracking real-time power consumption

and accumulated savings over time.

To access the eco Utility

1 From the Start screen begin typing

eco Utility.

2 Click or touch eco Utility.

The eco Utility

window appears.

(Sample Image) eco Utility

window

3 To activate the eco power plan, select eco Mode on the

left side.

4 Click or touch the

eco Mode button.

5 Click or touch

Close.

For more information on the eco power plan and utility, click

or touch the

Help button at the bottom of the window.

Utilities

Password Utility

Setting a password lets you walk away from your device

while providing additional protection for your files. When you

set a password, you must enter the password before you

can work on your device again.

TOSHIBA supports different types of passwords on your

device:

❖ A supervisor password—Prohibits unauthorized users

from accessing certain functions such as System

Settings. This is useful if more than one person uses the

device.

❖ A user password—Prevents unauthorized users from

starting the device.

When setting up passwords, keep the following in mind:

❖ The supervisor password must be set before the user

password, or the user password must be deleted and

then re-entered after the supervisor password is set.

❖ The user password can be set up under the supervisor

password.

Using a supervisor password

A supervisor password prevents other users from changing

hardware configuration options.

Setting a supervisor password

If you choose to set a supervisor or user password,

TOSHIBA strongly recommends that you save your

password in a location where you can later access it

should you not remember it.

TOSHIBA is not responsible for any losses that may

occur to you, your organization or others as a result of the

inability to access your device.

Utilities

Password Utility

To set a supervisor password:

1 To access Supervisor Password from the Start screen

begin typing

Password Utility.

2 Click or touch

Password Utility.

(Sample Image) Supervisor Password tab

3 Click or touch Supervisor Password.

4 Click or touch

Set.

5 Enter your password, and then enter it again to verify.

6 Click or touch

Set.

Under User Policy, this option may or may not ask for

password verification.

7 Click or touch

OK to save your password as a text file.

Password Utility will suggest “memo.txt” for the text file

name. If you have saved a password previously, using

the same name may overwrite your password text file

with the new password. By using a different name, you

can prevent overwriting your previously stored

passwords.

8 Click or touch

Save.

9 Click or touch

OK.

NOTE

Utilities

Password Utility

Deleting a supervisor password

To delete a supervisor password:

1 To access Supervisor Password from the Start screen

begin typing

Password Utility.

2 Click or touch

Password Utility.

A pop-up screen appears asking for a password.

3 Enter your password, and then click or touch

Verify.

4 Click or touch

Supervisor Password.

5 Click or touch

Delete.

An authority verification pop-up screen appears.

6 Click or touch

Delete.

7 Enter the password, and then click or touch

Verify.

8 Click or touch

OK to exit.

Using a user password

A user password provides power-on password protection.

Setting a user password

If you choose to set a supervisor or user password,

TOSHIBA strongly recommends that you save your

password in a location where you can later access it

should you not remember it.

TOSHIBA is not responsible for any losses that may

occur to you, your organization or others as a result of the

inability to access your device.

Utilities

Password Utility

To register a password for the power-on password functions:

1 To access User Password from the Start screen begin

typing

Password Utility.

2 Click or touch

Password Utility.

3 Click or touch

User Password.

(Sample Image) User Password tab

4 Click or touch Set.

5 Enter your password, and then enter it again to verify.

6 Click or touch

Set.

7 Click or touch

OK to save your password as a text file.

Password Utility will suggest “memo.txt” for the text file

name. If you have saved a password previously, using

the same name may overwrite your password text file

with the new password. By using a different name, you

can prevent overwriting your previously stored

passwords.

8 Click or touch

Save.

9 Click or touch

OK.

NOTE

Utilities

Password Utility

Deleting a user password

To cancel the power-on password function:

1 To access User Password from the Start screen begin

typing

Password Utility.

2 Click or touch

Password Utility.

A pop-up screen appears asking for a password.

3 Enter your password, and then click or touch

Verify.

4 Click or touch

Delete.

An authority verification pop-up screen appears.

5 Click or touch

Delete.

6 Enter the password, and then click or touch

Verify.

7 Click or touch

OK to exit.

Utilities

System Settings

System Settings is the TOSHIBA configuration management

tool available through the Windows

operating system. To

access it:

1 To access System Settings from the Start screen begin

typing

System Settings.

2 Click or touch

System Settings.

The System Settings screen appears.

(Sample Image) System Settings screen – General tab options

The System Settings screen may have the following tabs:

❖

General—Allows you to view the current BIOS version

or change certain settings back to their default values

❖

Sleep Utilities—Allows you to enable or disable the

Sleep and Charge/Sleep functions

❖

Display—Allows you to change various default settings

for the built-in display

When the device restarts, it remembers the last

configuration. If data does not appear on the display you

are using after starting in Sleep mode, press the ( ) +

keys to toggle the display. For more information, see

“Directing the display output when your device is

attached to the keyboard dock” on page 51.

NOTE

Utilities

Sleep Utilities

❖ Boot Options—Allows you to change the sequence in

which your device searches the drives for the operating

system

❖

Boot Priority—Allows you to configure boot priority

settings.

❖

Panel open/Power on—Allows you to turn on the

device when opening the display panel/tablet while

the device is turned off.

❖

Keyboard—Allows you to access the wake-on

keyboard function, or to configure the function keys

❖

USB—Allows you to enable or disable USB Legacy

Emulation and internal USB 3.0 controller

❖

SATA—Allows you to set conditions for SATA

Sleep Utilities

This utility displays whether the “USB Sleep and Charge

function” is enabled or disabled and shows the position of

the USB port that supports the “USB Sleep and Charge

function.”

1 To access Sleep Utilities from the Start screen begin

typing

System Settings.

2 Click or touch

System Settings.

3 Click or touch

Sleep Utilities.

USB Sleep and Charge

Your computer can supply USB bus power (DC 5V) to the

USB port even when the computer is in Sleep mode,

Hibernation mode or shutdown state (powered off).

This function can only be used for the port that supports the

USB Sleep and Charge function (hereinafter called

“compatible port”).

Compatible ports are USB ports that have the ( ) symbol

icon.

You can use the “USB Sleep and Charge function” to charge

certain USB compatible external devices such as mobile

phones, tablets, or portable digital music players. However,

the “USB Sleep and Charge function” may not work with

certain external devices even if they are compliant with the

USB specification. In those cases, power on the computer to

charge the device.

Utilities

Sleep Utilities

❖ When “USB Sleep and Charge function” is set to Enabled,

USB bus power (DC 5V) will be supplied to the compatible

port even when the power of the computer is turned OFF.

USB bus power (DC 5V) is similarly supplied to the external

devices which are connected to the compatible ports.

However, some external devices cannot be charged solely

by supplying USB bus power (DC 5V). As for the

specifications of the external devices, please contact the

device manufacturer or check the specifications of the

external devices thoroughly before use.

❖ If USB Sleep and Charge is enabled, the computer’s

battery will discharge during standby and hibernation

or when the computer is turned off. It is recommended

that you connect the AC adaptor to the computer

when enabling the USB Sleep and Charge function.

❖ Using the “USB Sleep and Charge function” to charge

external devices will take longer than charging the

devices with their own chargers.

❖ If an external device is connected to the compatible

port when the AC adaptor is not connected to the

computer, the battery of the computer will be depleted

even when the power of the computer is turned OFF.

As such, we recommend that you connect the AC

adaptor to the computer when using the “USB Sleep

and Charge function.”

❖ External devices connected to the USB bus power

(DC 5V) function that interfaces with the power

ON/OFF of the computer may always be in an

operational state.

❖ When there is a current overflow of the external device

connected to the compatible port, USB bus power

(DC 5V) supply may be stopped for safety reasons.

❖ When “USB Sleep and Charge function” is set to

Enabled, the “USB Wakeup function” does not work for

compatible port. In that case, if there is a USB port that

does not have the USB Sleep and Charge function-

compatible icon ( ), attach the mouse or keyboard to it.

The “USB Wakeup function” will now work, but the

“USB Sleep and Charge function” will be disabled.

NOTE

100

Utilities

Sleep Utilities

Metal paper clips or hair pins/clips will generate heat if

they come into contact with USB ports. Do not allow

USB ports to come into contact with metal products, for

example when carrying the computer in your bag.

Enabling/Disabling USB Sleep and Charge

This utility can be used to enable or disable the USB Sleep

and Charge function. To enable this function, select

Enable.

To disable this function, toggle the Enable button to the

Disabled position.

You can also control whether charging takes place when the

computer is running on battery power. To do so, toggle the

Function under Battery Mode Enable button to Enable

Disable this function.

If you enable charging when the computer is running on

battery power, you can specify that charging stops when

battery power drops below a certain level. Use the slider at

the bottom of the utility window (beneath the “Disable

features when the battery level reaches 10%” heading) to

specify when charging should stop. For example, if you set

the slider to 10%, charging will stop when 10% or less of the

battery power remains.

Power supply mode settings

Your computer may provide two different charging modes, to

support various types of USB devices. If your computer

provides more than one charging mode, the charging mode

you should select depends on the USB device you want to

charge. For example,

Auto Mode, which is the default

mode, will charge a wide variety of digital audio players. If

your device does not charge in Auto Mode, try using

Alternate Mode. To select a different charging mode, use

the

Power supply mode drop-down list in the utility.

With certain external devices, the USB Sleep and Charge

function may not work no matter which charging mode

you select. In those cases, disable USB Sleep and

Charge in the utility and turn the computer on to charge

the device, or use a different charging device.

NOTE

101

Utilities

Function Key

The Function options are disabled by default.

TOSHIBA Function Key enables you to activate functions by

pressing specific keys either singly or in combination with

Fn. Some functions show the toast notification at the edge of

the screen. These settings turn notifications ON/OFF.

1 To access Function Key from the Start screen begin

typing

Function Key.

2 Click or touch

Function Key.

The Function Key screen appears.

(Sample Image) Function Key, attached to keyboard dock

3 Slide the ON/OFF switch to enable/disable each

notification.

4 Click or touch

Close.

The Function option is disabled by default.

NOTE

102

Utilities

Recovery Media Creator

The Recovery Media Creator utility enables you to create

recovery media that can be used to return your system to its

out-of-box state, if necessary. For detailed information on

using the utility to create recovery media, see “Creating

recovery media” on page 36.

Service Station

The Service Station helps you keep your new device running

at its best by notifying you when updated software, firmware,

documentation or other information is available for your

device. The Service Station will alert you when updates are

available, and you can then choose to install the updates if

you wish.

103

Utilities

TOSHIBA Application Installer

The TOSHIBA Application Installer allows you to reinstall the

drivers and applications that were originally bundled with

your device.

You must have an Internet connection to reinstall

applications.

To reinstall drivers and applications:

1 To access TOSHIBA Application Installer from the Start

screen begin typing

Application Installer.

2 Click or touch

TOSHIBA Application Installer.

The TOSHIBA Application Installer window appears.

(Sample Image) TOSHIBA Application Installer selection screen

3 Click or touch the item you want to install.

4 Click or touch

Install, then follow the on-screen prompts

to complete the installation process.

NOTE

104

Chapter 6

If Something Goes

Wrong

Some problems you may encounter when using your device

are relatively easy to identify and solve. Others may require

help from your network administrator or the manufacturer of

the software program.

This chapter aims to help you solve many problems by

yourself. It covers the problems you are most likely to

encounter.

If all else fails, contact Toshiba. You will find information on

Toshiba’s support services at the end of this chapter.

Problems that are easy to fix

Your program or application stops responding.

The operating system allows for the use of both

applications (“Apps” used with the Windows

“Modern

UI”) and programs (used in the traditional Windows

desktop environment). For the purpose of simplifying the

information we will use the terms interchangeably in this

chapter.

NOTE

105

If Something Goes Wrong

Problems that are easy to fix

If you are working in a program that suddenly freezes,

chances are the program has stopped responding. You can

exit the program without shutting down the operating system

or closing other programs.

To close a program that has stopped responding:

1 Press

Ctrl, Alt, and Del simultaneously (once), and then

click or touch

Task Manager.

The Task Manager window appears.

2 Select the program or application you want to close, and

then click or touch

End Task in the lower right corner.

Closing the failed program should allow you to continue

working. If it does not, continue with the next step.

3 Close the remaining programs one by one by selecting

the program name, then select

End Task.

Closing all programs should allow you to continue

working. If it does not, power off your device, and then

restart it.

Your device is not responding

If you continue to have trouble after trying the steps above,

and the device will not shut down, use the Reset button,

located on the back of the keyboard dock, to shut down the

system.

To use the Reset button:

The button is actually a hole that can be used to access the

button located inside the unit. Gently insert a slender object

such as a straightened paper clip into the Reset button to

force shut down when the device is non-responsive. Then

press the power button to restart the device. Never use a

pencil to press the Reset button. Pencil lead can break off

inside the device and damage it.

To locate your reset button, please refer to your Quick Start

document.

106

If Something Goes Wrong

Problems when you turn on the device

These problems may occur when you turn on the power.

The device will not start.

Make sure you attached the AC adaptor and power

cord/cable properly.

Press and hold the power button for at least 10 seconds.

If you are using the AC adaptor, check that the wall outlet is

working by plugging in another device, such as a lamp.

Verify that the device is on by looking at the Power button. If

the button is glowing, the device is on. If the button is not lit,

try turning the device off and then on again.

If you are using an AC adaptor, verify that the device is

receiving power from the external power source by checking

the DC-IN charging indicator light located on the front edge of

the keyboard dock, see “Monitoring battery power” on

page 69. If the indicator is glowing, the device is connected

to a live external power source.

The device displays the

WARNING RESUME

FAILURE/

Windows Error Recovery – Windows did not shut down

successfully message.

To continue, select

Start Windows normally. This can

happen if the device was put into Sleep mode and the

battery has discharged. If you performed a shutdown before

this message was displayed, a program or driver may have

prevented Windows

from shutting down.

Data stored in the device’s memory has been lost. Data

stored in the device’s internal storage drive may not be

affected.

Always save your data even when you are using Sleep

mode. If your battery fully discharges, information that has

not been saved will be lost. Your device can be configured to

warn you when a battery is running low see “What to do

when the main battery runs low” on page 71.

If you are running on battery power, it is recommended that

you do not leave the device in Sleep mode for long periods

of time.

To charge a battery, leave the device plugged into a live wall

outlet for several hours. For more information see “Charging

the main battery” on page 67.

107

If Something Goes Wrong

The Windows

operating system is not working

The DC-IN charging indicator light is blinking.

If the DC-IN charging indicator light is blinking, try the

following steps:

1 Connect the AC adaptor to a different power outlet,

preferably in a different room. If the device starts

normally, there may be a problem with the AC outlet

itself, or the voltage level available from it.

2 Verify that the AC adaptor is the correct unit for your

device model. The device may not be able to start from

an AC adaptor that is rated for less current (amperage)

than the device requires, even if the rated voltage is

correct, and the plug fits correctly in the DC-IN socket.

The labels on the bottom of the device and the AC

adaptor show the specifications for voltage (“V”) and

current (“A”) for each device. The voltage level must

match exactly. The amperage rating of the AC adaptor

must be equal to or greater than that required by the

device.

3 The battery may need charging, may be depleted, or

may be defective. With AC power connected, turn the

device on, and then leave the device running for several

hours, which will deliver a slow, steady “trickle-charge”

to the battery. Once the battery has been trickle-

charged, it may begin working correctly again.

If the trickle-charging does not prove effective, you can

connect to Support Online by going to Toshiba support at

support.toshiba.com.

The Windows

operating system is not

working

Once you are familiar with your device and used to the way

the operating system responds to your work routine, you can

easily detect if the operating system is not working correctly.

For example:

❖ The operating system fails to start after the initial startup

appears.

❖ The operating system takes a long time to start.

❖ The operating system responds differently from the

normal routine.

❖ The screen does not look right.

108

If Something Goes Wrong

The Windows

operating system is not working

Unless a hardware device has failed, problems usually occur

when you change the system in some way such as installing

a new program or adding a device.

If you experience any of these problems, use the options in

the Startup menu to fix the problem.

Using Startup options to fix problems

If the operating system fails to start properly, you may need

to troubleshoot the Operating System and/or its settings.

There are several options to choose from depending on the

severity of the problem and your level of expertise with

computers.

If Windows

fails to start properly twice, the Windows

Boot

menu will launch. To enter the Advanced Startup options

manually:

1 From the Start or Desktop screen, move your pointer to

the upper-right corner of the screen or swipe in from the

right edge.

2 When the Windows

charms appear, click or touch the

Settings ( ) charm.

3 Click or touch

Change PC Settings.

4 Click or touch

Update and recovery.

5 Click or touch

Recovery.

6 Click or touch

Restart Now under Advanced

Startup.

The computer restarts.

7 Click or touch

Troubleshoot from the menu.

You now have several options:

Refresh your device

❖ Your files and personalization settings won't change

❖ Your device settings will be changed back to their

defaults

❖ Your Apps from the Windows

Store are retained

❖ Apps you installed from discs or Web sites are removed

❖ A list of removed apps is saved to your desktop

For more information, see “Refresh your PC (with user’s

data)” on page 40.

109

If Something Goes Wrong

The Windows

operating system is not working

Reset your device

❖ All of your personal files and apps are removed

❖ Your device settings are changed back to their defaults

For more information, see “Reset your PC” on page 42.

Advanced options

Choosing this option presents you with another set of

options:

System Restore

❖ System Restore allows you to use a Restore point to

return the device to a state at which it was performing

properly. Restore points may be created:

❖ When new hardware or software is installed

❖ Manually by the user

System Image Recovery

Windows

will “Recover” the Operating system using a

specific image provided by the user.

Startup Repair

This feature automates the repair process. The Operating

System will automatically look for problems and repair them

if possible.

Command Prompt

The command prompt is a very powerful tool for advanced

users.

Startup Settings

In previous Operating Systems the majority of the options

found on this menu were available by pressing the

F8 key

during the Windows

boot process:

❖ Enable low resolution video mode

Restarts Windows

using your current video driver at low

resolution. This allows you to reset your display settings

in the event they have been improperly set.

❖ Enable debugging mode

Starts Windows

in an advanced troubleshooting mode

110

If Something Goes Wrong

The Windows

operating system is not working

❖ Enable boot logging

Creates a file that lists all the drivers that are installed

during startup

❖ Enable Safe Mode

Starts Windows

with a minimal set of drivers and

services. If the device starts and runs in Safe Mode, you

will know the Operating System is most likely working

properly and that you should look to third-party

applications or drivers for the source of your problem.

❖ Disable driver signature enforcement

Allows drivers containing improper signatures to be

installed

❖ Disable early-launch anti-malware protection

Allows drivers to initialize without being measured by the

Anti-malware driver

❖ Disable automatic restart on system failure

Prevents Windows

from automatically restarting if an

error causes it to fail. Choose this option only if

Windows

is stuck in a loop where it fails, attempts to

restart, and fails again repeatedly.

Internet problems

My Internet connection is very slow.

Many factors contribute to the speed with which you can

surf the Internet. They include: network speed, network

conditions, time of day (when everyone else is surfing, your

access can be slow) and popularity of the sites you are trying

to access. If accessing a particular site is very slow, try later.

My browser cannot find the URL address I typed in.

Make sure you separated the domain names of the address

with the forward slash (/). Check the spelling of each name

and the syntax of the address carefully. A single incorrect

letter or missed character will make it impossible for your

browser to locate the site.

My browser cannot find a site I bookmarked.

The World Wide Web is constantly changing. A site you

bookmarked yesterday may not be available today or its

server may be down for temporary repair. Try again later.

111

If Something Goes Wrong

Fixing a problem with Device Manager

The Windows

operating system can help you

If the operating system has started properly but you still have

a problem using your device, the online Help can assist you

in troubleshooting the problem. Getting to the online Help

will differ depending on which interface you are in:

❖

Start screen—Type Help and Support

As soon as you begin typing, the search feature

automatically begins.

❖

Desktop—Press the F1 key

When the “Windows Help and Support” screen appears, do

one or both of the following:

❖ In the open search field type the topic you need help

with and follow the on-screen instructions

❖ Click or touch one of the options listed in the window

and follow the instructions

You can connect to Support Online by going to Toshiba

support at support.toshiba.com.

Fixing a problem with Device Manager

Device Manager provides a way to check and change the

configuration of a device.

Changing the default settings using Device Manager can

cause other conflicts that make one or more devices

unusable. Device Manager is a configuration tool for

advanced users who understand configuration

parameters and the ramifications of changing them.

Checking device properties

Device Manager provides a way to view the properties of a

device. Properties include the name of the manufacturer, the

type of device, the drivers installed, and the system

resources assigned to the device.

To check a device’s properties:

1 From the Start screen, type

Device Manager.

2 Click or touch

Device Manager.

The Device Manager screen appears.

NOTE

112

If Something Goes Wrong

Power and the batteries

3 From the list of device(s), double-click or touch the

device type.

4 To view the device(s) installed, double-click or touch the

device.

The operating system displays the device Properties

dialog box, which provides an array of tabs. They may

include:

❖ The

General tab, which provides basic information

about the device.

❖ The

Resources tab, which lists resources assigned

to the device. This tab does not appear if the device

is not using resources.

❖ The

Driver tab, which displays the drivers being

used by the device. This tab also provides options

for updating the driver or rolling back the driver in

case the new version is causing a problem.

The tabs that appear in the dialog box vary from one

device to another.

For more information about Device Manager, refer to

Windows

online Help.

Power and the batteries

The device’s battery is not accessible by the user.

Your device receives its power through the AC adaptor and

power cord/cable or from the system batteries. Power

problems are interrelated. For example, a faulty AC adaptor

or power cord/cable will neither power the device nor

recharge the batteries.

Here are some typical problems and how to solve them:

The DC-IN charging indicator light does not come

on when you plug in the AC adaptor and power

cord/cable.

Make sure the AC adaptor and power cord/cable are firmly

plugged into both the wall outlet and the device.

If the DC-IN charging indicator light still does not come on,

check that the wall outlet is working properly by plugging in

a lamp or other appliance.

NOTE

113

If Something Goes Wrong

Power and the batteries

The AC adaptor and power cord/cable work

correctly, but the battery will not charge.

The tablet’s battery does not charge while the device is

consuming full power. Try turning off the device.

The battery may be too hot or too cold to charge properly. If

you think this is the probable cause, let the battery reach

room temperature and try again.

If the battery has completely discharged, it will not begin

charging immediately. Leave the AC adaptor and power

cord/cable connected, wait 20 minutes and see if the battery

is charging.

If the battery light is glowing after 20 minutes, let the device

continue charging the battery for at least another 20 minutes

before you turn on the device.

If the battery light does not glow after 20 minutes, the

tablet’s battery may have reached the end of its useful life.

The battery appears not to power the device for as

long as it usually does.

If you frequently repeat shallow charge and discharge, the

battery meter may become inaccurate. Let the battery

discharge completely, then try charging it again.

Check the power options via your Power Plans (see “Power

Plans” on page 74). Have you added a device that takes its

power from the battery? Is your software using the internal

storage drive more? Is the display power set to turn off

automatically? Was the battery fully charged to begin with?

All these conditions affect how long the charge lasts.

After a period of time, the battery will lose its ability to

perform at maximum capacity and will need to be replaced.

This is normal for all batteries. Visit the Toshiba Web site at

accessories.toshiba.com. Refer to this site often to stay

current on the most recent software and hardware options

for your device, and for other product information.

For more information on maintaining battery power, see

“Changing the main battery” on page 75.

114

If Something Goes Wrong

Keyboard problems

You have connected an external keyboard and the

operating system displays one or more keyboard

error messages.

You may need to update your keyboard driver. Refer to the

documentation that came with the keyboard or to the

keyboard manufacturer's Web site.

The keyboard you connected may be defective or

incompatible with the device. Try using a different make of

keyboard.

Touch pad problems

You have used the recovery media to image your

device and the touch pad on the keyboard dock is

no longer working.

The touch pad driver is pre-installed on your device. If this

driver is removed, the touch pad and touch pad buttons will

not work. You will need to reinstall the touch pad driver

located in the Application Installer.

For more information, see “TOSHIBA Application Installer”

on page 103.

Display problems

Here are some typical display problems and their solutions:

The screen is blank.

Display Auto Off may have gone into effect. Press any key to

activate the screen.

If you are using the built-in screen, make sure the display

priority is not set for an external monitor. To do this, press

F4.

If this does not correct the problem, press

F4 again to return

the display priority to its previous setting.

HINT: Pressing the F4 key several times will advance you

through the display options.

115

If Something Goes Wrong

Display problems

If you are using an external monitor:

❖ Check that the monitor is turned on.

❖ Check that the monitor’s power cord/cable is firmly

plugged into a working power outlet.

❖ Check that the cable connecting the external monitor to

the device is firmly attached.

❖ Try adjusting the contrast and brightness controls on the

external monitor.

❖ Press

F4 to make sure the display priority is not set for

the built-in screen.

The screen does not look correct.

Choose a theme for your desktop background, under

Change the visuals and sounds on your device, in the

Themes panel. You can also change the setting for

individual components separately by selecting an item from

just below the

Themes panel (Desktop Background,

Color, Sounds, and Screen Saver).

For more information, see the Windows

online Help.

A message displays saying that there is a problem

with your display settings and that the adapter

type is incorrect or the current settings do not

work with your hardware.

Reduce the size of the color palette to one that is supported

by the device’s internal display.

To change the display properties:

1 Right-click or touch & hold in a blank area of the

Windows

desktop.

2 Click or touch

Personalize, and then Display.

3 Use the menu on the right hand side of the page to:

❖ Adjust resolution

❖ Adjust brightness

❖ Calibrate color

❖ Change display settings

116

If Something Goes Wrong

Disk or storage drive problems

❖ Project to a second screen

❖ Adjust ClearType text

4 Click or touch

OK.

The display mode is set to Simultaneous and the

external display device does not work.

Make sure the external monitor is capable of displaying at

resolutions of 1280 x 800 or higher. Devices that do not

support this resolution will only work in Internal/External

mode, and not simultaneous mode.

Disk or storage drive problems

Problems with the storage drive or with external media

usually show up as an inability to access the drive or as

sector errors. Sometimes a drive problem may cause one or

more files to appear to have garbage in them.

Error-checking

This feature is not available for optical disc drives.

Run Error-checking, which analyzes the directories and files

on the storage drive and repairs any damage it finds.

To run Error-checking:

1 From the Start screen, type

computer.

2 Click or touch

This PC from the list that appears.

3 Right-click or touch the drive you wish to check.

(Sample Image) Selecting the drive

NOTE

117

If Something Goes Wrong

Disk or storage drive problems

4 In the pop-up menu, click or touch Properties.

The drive’s Properties box appears.

5 Click or touch the

Tools tab.

6 Click or touch the

Check button.

The Error Checking box appears.

The system will alert you if you need to scan the drive.

7 Even if you do not need to scan the drive for errors you

can scan by clicking or touching

Scan drive.

Error-checking tests and repairs the storage drive.

Your hard disk seems very slow.

If you have been using your device for a long time, your files

may have become fragmented. Run Disk Defragmenter.

To do this:

1 From the Start screen begin typing

Defragment and

click or touch your selection. If you are in the Desktop,

press the

Windows

( ) key to display the Start screen.

Click or touch the

Search ( ) icon at the upper-right

corner of the screen and, in the Search field, type

Defragment. In the list that appears, click or touch your

selection.

2 Click or touch

Defragment and Optimize Drives.

3 From the Optimize Drives menu click or touch the drive

you wish to defragment.

4 Click or touch the

Optimize button.

The system will display the status as it optimizes and

defragments the drive.

Your data files are damaged or corrupted.

Refer to your software documentation for file recovery

procedures. Many software packages automatically create

backup files.

You may also be able to recover lost data using utility

software. Consult your network administrator.

Some programs run correctly but others do not.

This is probably a configuration problem. If a program does

not run properly, refer to its documentation and check that

the hardware configuration meets its needs.

118

If Something Goes Wrong

Sound system problems

No sound is coming from the device’s speakers.

Adjust the volume control.

Try pressing the

F11 key to see if volume mute is disabled.

Check that the volume control on the device is turned up.

If you are using external headphones or speakers, check that

they are securely connected to your device.

The device emits a loud, high-pitched noise.

This is feedback between the microphone and the speakers.

It occurs in any sound system when input from a microphone

is fed to the speakers and the speaker volume is too loud.

Adjust the volume control.

Printer problems

This section lists some of the most common printer

problems.

The printer will not print.

Check that the printer is connected to a working power

outlet, turned on and ready (on line).

Check that the printer has plenty of paper. Some printers will

not start printing when there are just two or three sheets of

paper left in the tray.

Make sure the printer cable is firmly attached to the device

and the printer.

Run the printer’s self-test to check for any problem with the

printer itself.

Make sure you installed the proper printer drivers as shown

in the instructions that came with the printer.

You may have connected the printer while the device is on.

Disable Sleep mode, turn off the device, and turn off the

printer. Turn the printer back on, make sure it is online, and

then turn the device back on.

Try printing another file. For example, you could create and

attempt to print a short test file using Notepad. If a Notepad

file prints correctly, the problem may be in your original file.

If you cannot resolve the problem, contact the printer’s

manufacturer.

119

If Something Goes Wrong

Wireless networking problems

The printer will not print what you see on the

screen.

Many programs display information on the screen differently

from the way they print it. See if your program has a print

preview mode. This mode lets you see your work exactly as

it will print. Contact the software manufacturer for more

information.

Wireless networking problems

This section provides general troubleshooting tips for

networking problems, specifically wireless (Wi-Fi

)

networking.

The terms and concepts used assume a basic

understanding of networks, and may be for more

advanced users. If you need assistance or if you are not

familiar with the terminology, please see Windows

Help

and Support or contact your computer technician.

❖ If your device is equipped with an internal Wi-Fi

adapter, verify that Airplane mode is OFF (the wireless

indicator light will be lit).

❖ Verify that your device can detect access points or

routers. If it can detect a Wi-Fi

access point or router

then it may be a configuration issue.

❖ Verify that signal strength is good using the utility

provided with the Wi-Fi

adapter.

❖ If another device is on the same network, verify that it

has network access, and can connect to the Internet. If,

for example, the other device cannot browse to a public

Web site, the ISP’s (Internet Service Provider) service

may be disrupted.

❖ Verify that the Service Set Identifier (SSID), or network

name, is correct - i.e., that it matches the SSID assigned

to the access point you are attempting to connect

through. SSIDs are case-sensitive.

NOTE

120

If Something Goes Wrong

Wireless networking problems

❖ Check the Windows

Control Panel's Device Manager to

verify that the Wi-Fi

adapter is recognized by the

Windows

operating system, and that the driver is

loaded. To access the Device Manager, from the Start

screen begin typing

Control Panel and click or touch

your selection. If you are in the Desktop screen, press

the

Windows

( ) key to display the Start screen. Click

or touch the

Search ( ) icon at the upper-right corner

of the screen and, in the Search field type

Control

Panel

. Click or touch Control Panel, select System

and Security, and then System. Launch the Device

Manager and carefully note any error messages

- these

will be very helpful if you should confer with a support

technician at a later time.

To enable or disable wireless communication, use the

F12 key. For more information see “TOSHIBA Function

Keys” on page 129.

❖ Use IPCONFIG to verify that the device has a useful IP

address - one other than the private address of

169.254.xxx.xxx assigned by Windows

1 From the Start screen, type

Cmd.

2 Click

Command Prompt.

3 Enter

IPCONFIG/ALL, and then press ENTER.

The IP address for each active network adapter will be

displayed.

❖ Connect your device directly to your router or broadband

modem, by plugging a standard CAT5 Ethernet patch

cable (sold separately) into your device's RJ45 Ethernet

port. If your connection problem disappears, the

problem lies in the Wi-Fi

part of your network.

❖ If you have enabled any security provisions (closed

system, MAC address filtering, Wired Equivalent Privacy

[WEP], etc.), check the access point vendor's Web site

for recent firmware upgrades. Problems with WEP keys,

in particular, are frequently addressed in new firmware

releases.

NOTE

121

If Something Goes Wrong

Develop good computing habits

Save your work frequently.

You can never predict when your device will lock, forcing you

to close a program and lose unsaved changes. Many

software programs build in an automatic backup, but you

should not rely solely on this feature. Save your work! See

“Computing tips” on page 55 for instructions.

On a regular basis, back up the information stored

on your internal storage drive.

Use Windows

to back up files, or the entire device, to an

optical disc, or external hard disk. Here are some ways you

can do this:

❖ Use the Windows

operating system to back up files or

your entire device to an optical disc, or external hard

disk.

❖ Copy files to a rewritable external storage device.

❖ Connect your device to the office network and copy files

to your network partition.

Some people use a combination of these methods, backing

up all files weekly and copying critical files to external media

on a daily basis.

If you have installed your own programs, you should back up

these programs as well as your data files. If something goes

wrong that requires you to reformat your internal storage

drive and start again, reloading all your programs and data

files from a backup source will save time.

Read the documentation.

It is very difficult to provide a fail-safe set of steps you can

follow every time you experience a problem with the device.

Your ability to solve problems will improve as you learn about

how the device and its software work together.

Get familiar with all of the documentation provided with your

device, as well as the information that may come with the

programs and devices you purchase.

Your local computer store or book store sells a variety of

self-help books you can use to supplement the information

in the manuals.

122

If Something Goes Wrong

Develop good computing habits

Data and system configuration backup in the

Windows

operating system

The Windows

operating system offers some easy-to-use

features for backing up your Windows

settings and your

data - documents and other important files. Take advantage

of these features to protect yourself from much more difficult

and time-consuming restoration procedures, and to

safeguard your valuable data from loss.

Saving system configuration with restore

points

The System Restore feature of the Windows

operating

system quickly creates restore points - ‘snapshots’ of your

Windows

operating system configuration - and saves them

for later recall. If you experience problems after installing

some new hardware or software, you can easily select a

previously established Control Point to ‘turn back the clock,’

restoring the Windows

operating system to the state it was

in just prior to the installation. This is much easier and more

effective than uninstalling the hardware or software, which

often leaves behind unwanted files and settings. It is also

easy to undo a restore point selection, if you change your

mind.

Follow these steps to create a restore point using the

System Restore utility:

1 From the Start screen, type

Control. Click or touch

Control Panel from the list that appears.

2 Click or touch

System and Security, and then

System.

3 In the left pane, click or touch

System Protection.

The System Protection tab of the System Properties

window appears.

4 Click or touch

Configure.

5 Under

Restore settings select Turn on System

Protection

6 Click or touch

OK.

7 Click or touch

Create.

123

If Something Goes Wrong

Develop good computing habits

8 In the input field, enter a name that is descriptive enough

to be easily understood in the future, such as “Before

installing Brand X Accounting app.” Then click or touch

Create.

The Windows

operating system creates the restore

point, automatically stamps it with the current date and

time, and displays a message that the restore point was

successfully created.

9 Click or touch

Close.

Then, at a later time, you can re-establish your Windows

configuration using the saved restore point. To do this:

1 From the Start screen, type

Control. Click or touch

Control Panel from the list that appears.

2 Click or touch

System and Security, and then

System.

3 In the left pane, click or touch

System Protection.

The System Protection tab of the System Properties

window appears.

4 Click or touch

System Restore...

5 Click or touch Next.

6 Click or touch the Restore point you want to use then

click or touch

Next.

The time stamp and description of each Restore point is

displayed.

At this point you can click or touch “Scan for affected

programs” to determine what the impact of using the

chosen Restore Point will be.

7 Verify that the Restore point you chose is the correct

one. If it is not, click or touch

Back to return to the

previous step.

8 Close all programs and save all open files.

9 Click or touch

Finish, and then Yes to begin the system

restore.

Your Windo ws

operating system configuration will now

be restored to the state it was in when the chosen

restore point was created, and then the device will be

automatically restarted.

NOTE

124

If Something Goes Wrong

Develop good computing habits

Backing up your data or your entire device

with the Windows

operating system

The most valuable component of your device system is the

data you create and store on its internal storage drive. Since

problems with either hardware or software can make the

data inaccessible or even destroy it, the next most valuable

component of your device system may be a recent backup

of your data.

Fortunately, the Windows

operating system offers a

convenient way to back up your device or just your

important files to an optional external writable optical disc

drive, or hard drives. An external hard drive is recommended

in case the internal storage drive fails. No additional software

is required. External optical disc writers are widely available.

Follow these steps to back up your device or files to optical

discs, or a storage drive:

You cannot back up the device while running on battery

power. Connect the AC adaptor before continuing.

1 From the Start screen, type

Control. Click or touch

Control Panel from the list that appears.

2 Click or touch

Save backup copies of your files with

File History

under the System and Security heading.

Follow the on-screen instructions to back up your files.

For additional Help, while in the Windows

Desktop screen,

press the

F1 key to launch the Windows

Help and Support

screen. Search for “back up files.”

General tips for installing hardware and

software

Here are a few tips to help ensure safe and easy installation

of new hardware (printers, pointing devices, external hard

drives, scanners, etc.) and software (applications like

Microsoft

Office and Adobe

Photoshop

, or utility software

such as special toolbars for your web browser).

❖ Create a restore point (refer to “Saving system

configuration with restore points” on page 122). Before

installing anything, use the System Restore utility to set

a restore point (see the section titled restore points). If

anything goes wrong, you will then be able to easily

restore the Windows

operating system to the state it

NOTE

125

If Something Goes Wrong

Develop good computing habits

was in prior to the installation, undoing any changes that

the installation process introduced.

❖ Back up your critical data (see “Backing up your data or

your entire device with the Windows

operating system”

on page 124).

❖ Have your back up media on hand in case you need any

files from them.

❖ Do not guess - follow directions carefully! It is often

necessary to run an installation utility first - before

connecting a new hardware item to the device. If the

device is connected first, it may be very difficult to

complete the installation successfully. Always carefully

follow the installation instructions that accompany the

hardware or software.

❖ Restart the Windows

operating system. Always restart

the Windows

operating system after each installation,

even if the installation utility does not prompt you to do

so. This will ensure that the installation is completed,

and will clean up anything that the installation utility left

behind.

❖ Do one installation at a time. If you have several new

items to add to your device system, install just one at a

time, creating restore points immediately before each

successive installation. This will make it much easier to

determine the origin of any new problems. For best

results, follow this sequence:

1 Back up critical data.

2 Create a restore point.

3 Install one item of hardware or software.

4 Restart the Windows

operating system.

5 Use the new hardware or software for a while, noting

any new problems. Make sure that your critical

applications (email, business applications, etc.) are

working correctly, and verify that important devices

are still functioning.

6 For each additional hardware or software item,

repeat these steps, starting at step 1 if any of your

critical data has changed, or starting at step 2 if no

critical data has changed.

126

If Something Goes Wrong

Develop good computing habits

USB Sleep and Charge is not working.

USB Sleep and Charge may be disabled. Open the TOSHIBA

Sleep and Charge utility to check if the feature is disabled

and to enable it if necessary.

❖ Make sure that the device you want to charge is

connected to a port that supports the USB Sleep and

Charge function. Ports that support this feature are

identified with the ( ) icon.

❖ USB Sleep and Charge may be disabled. Open the

TOSHIBA Sleep and Charge utility to check if the feature

is disabled and to enable it if necessary. For more

information, see “Enabling/Disabling USB Sleep and

Charge” on page 100.

❖ Try selecting a different charging mode in the TOSHIBA

Sleep and Charge utility, if your computer provides more

than one charging mode. For more information, see

“Power supply mode settings” on page 100.

❖ If you are attempting to charge a device without an AC

adaptor connected to the computer, the computer's

battery power may be below the limit specified in the

TOSHIBA Sleep utility or the battery may be depleted.

Lower the limit in Sleep and Charge to enable charging

at the current battery power level, or, if battery power is

running low or is depleted, connect the AC adaptor to

your computer.

❖ The USB Sleep and Charge function may not work with

certain external devices even if they are compliant with

the USB specification. In those cases, power on the

computer to charge the device or use a different

charging device.

The “USB Wakeup function” does not work.

❖ When the “USB Sleep and Charge function” is set to

Enabled the “USB Wakeup function” does not work for

ports that support the “USB Sleep and Charge function.”

In that case, use a USB port that does not have the

“USB Sleep and Charge function”-compatible icon ( ),

if you have a non-Sleep and Charge USB port available

or disable the “USB Sleep and Charge function.” For

more information, see “Sleep Utilities” on page 98.

127

If Something Goes Wrong

If you need further assistance

If you have followed the recommendations in this chapter

and are still having problems, you may need additional

technical assistance.

Since some problems may be related to the operating

system or the program you are using, it is important to

investigate all sources.

❖ Review the troubleshooting information in your operating

system documentation.

❖ If the problem occurs while you are running a program,

consult the program’s documentation for

troubleshooting suggestions. Contact the software

company’s technical support group for their assistance.

❖ Consult the dealer from whom you purchased your

device and/or program. Your dealer is your best source

for current information.

For the detailed specifications for your device, visit

support.toshiba.com.

Contacting Toshiba

Toshiba’s Technical Support Web site

For technical support, or to stay current on the most recent

software and hardware options for your device, and for other

product information, be sure to regularly check the Toshiba

Web site at support.toshiba.com.

Other Toshiba Internet Web sites

toshiba.com

Toshiba corporate site

toshiba.com/us

Marketing and product information in the

USA

accessories.toshiba.com

Accessories information in the USA

www.toshiba.ca

Canada

www.toshiba-Europe.com

Europe

www.toshiba.co.jp/index.htm

Japan

latin.toshiba.com

Mexico and all of Latin America

acclaim.toshiba.com

Toshiba USA Self-Service support web

site

laptopforums.toshiba.com

Community discussion forums for

Toshiba laptop users

128

If Something Goes Wrong

Toshiba’s worldwide offices

For more information on additional Toshiba worldwide

locations, please visit: www.toshiba.co.jp/index.htm.

Australia

Toshiba (Australia) Pty. Limited

84-92 Talavera Road

North Ryde NSW 2113

Sydney

Australia

Canada

Toshiba Canada Ltd.

191 McNabb Street

Markham, Ontario

L3R - 8H2

Canada

France

Toshiba Systèmes (France) S.A.

7, Rue Ampère; B. P. 131

92800 Puteaux Cédex

France

Germany

Toshiba Europe GmbH

Leibnizstraße 2

D-93055 Regensburg

Germany

Italy

Centro Direzionale Colleoni

Palazzo Perseo

Via Paracelso 10

20041, Agrate Brianza

Milano, Italy

Japan

Toshiba Corporation, PCO-IO

1-1, Shibaura 1-Chome

Minato-Ku, Tokyo, 105-8001

Japan

Latin America and Caribbean

Toshiba America Information

Systems, Inc.

9740 Irvine Boulevard

Irvine, California 92618

United States

Mexico

Toshiba de México S.A. de C.V.

Sierra Candela No.111, 6to. Piso

Col. Lomas de Chapultepec.

CP 11000 Mexico, DF.

Spain

Toshiba Information Systems

(España) S.A.

Parque Empresarial San Fernando

Edificio Europa, 1a Planta

Escalera A

28831 (Madrid) San Fernando de

Henares

Spain

United Kingdom

Toshiba Information Systems

(U.K) Ltd.

Toshiba Court

Weybridge Business Park

Addlestone Road

Weybridge, Surrey KT15 2UL

United Kingdom

United States

Toshiba America Information

Systems, Inc.

9740 Irvine Boulevard

Irvine, California 92618

United States

The Rest of Europe

Toshiba Europe (I.E.) GmbH

Hammfelddamm 8

D-4-1460 Neuss

Germany

129

5.375 x 8.375 ver 2.3

Appendix A

TOSHIBA Function

Keys

TOSHIBA Function keys provide a quick way to modify

selected system functions and to launch applications.

These TOSHIBA Function keys are only available when

your device is attached to the keyboard.

Functions

TOSHIBA Function keys are used to set or modify the

following system functions:

❖ Help file

❖ Brightness control

❖ Output (Display switch)

❖ Touch pad

❖ Media

❖ Volume mute

❖ Wireless

❖ Backlit keyboard

❖ Zoom Function keys

NOTE

130

TOSHIBA Function Keys

Functions

5.375 x 8.375 ver 2.3

Help file

Display brightness

This TOSHIBA Function key displays the help file.

This TOSHIBA Function key decreases the screen

brightness.

This TOSHIBA Function key increases the screen

brightness.

131

TOSHIBA Function Keys

Functions

5.375 x 8.375 ver 2.3

Output (Display switch)

This TOSHIBA Function key cycles through the

display options and highlights the available options.

❖ PC screen only

❖ Duplicate

❖ Extend

❖ Second screen only

(Sample Image) Display mode options window

All of the above modes are always

displayed on the screen, however

only the available modes for your

system are functional, depending on

the attached external display(s).

NOTE

132

TOSHIBA Function Keys

Functions

5.375 x 8.375 ver 2.3

Disabling or enabling the touch pad

Media buttons

This TOSHIBA Function key enables/disables the

touch pad.

To enable/disable the touch pad press

F5.

For more information on using the touch pad, see

“Using the touch pad” on page 46.

This TOSHIBA Function key allows you to restart

playing the current track or go to the previous track.

This TOSHIBA Function key allows you to start

playing or pause the media currently playing.

This TOSHIBA Function key allows you to go to the

next track.

This TOSHIBA Function key decreases the volume.

This TOSHIBA Function key increases the volume.

133

TOSHIBA Function Keys

Functions

5.375 x 8.375 ver 2.3

Volume Mute

Disabling or enabling wireless devices

Backlit keyboard

This TOSHIBA Function key enables/disables

volume mute.

When volume mute is enabled, no sound will come

from the speakers or headphones.

This TOSHIBA Function key enables/disables the

Wi-Fi

antenna in your computer.

The wireless modes are:

❖ Disables the wireless antenna

(Airplane mode is ON).

❖ Enables the wireless antenna

(Airplane mode is OFF).

This TOSHIBA Function key enables/disables the

backlit keyboard. The three available modes are:

❖ Always ON

❖ Always OFF

❖ Timer

For more information, see “Backlit keyboard dock”

on page 60.

(Available on certain models.)

134

TOSHIBA Function Keys

Functions

5.375 x 8.375 ver 2.3

Zoom Function keys

This TOSHIBA Function key allows you to zoom

out.

This TOSHIBA Function key allows you to zoom in.

Fn+ [Space bar]

This TOSHIBA Function key switches screen

resolution.

Cycle through the screen resolutions, and then select

the desired resolution.

135

5.375 x 8.375 ver 2.3

Appendix B

Power Cord/Cable

Connectors

Your device ships with the correct power supply for the

country of purchase. This appendix shows the shapes of the

typical AC power cord/cable connectors for various parts of

the world.

USA

UL approved

Canada

CSA approved

United Kingdom

BS approved

Europe

VDA approved

NEMKO approved

Australia

AS approved

136

Glossary

TECHNICAL NOTE: Some features defined in this

glossary may not be available on your device.

Acronyms

The following acronyms may appear in this User’s Guide.

AC Alternating Current

BIOS Basic Input/Output System

BD-ROM Blu-ray Disc Read-Only Memory

bps bits per second

CD Compact Disc

CD-ROM Compact Disc Read-Only Memory

CD-RW Compact Disc Rewrite Memory

CMOS Complementary Metal-Oxide Semiconductor

CPU Central Processing Unit

DC Direct Current

DMA Direct Memory Access

DIMM Dual Inline Memory Module

DOS Disk Operating System

Glossary

137

DPI Dots Per Inch

DVD Digital Versatile (or Video) Disc

DVD-ROM Digital Versatile (or Video) Disc Read-Only

Memory

eSATA external Serial Advanced Technology

Attachment

FAT File Allocation Table

FCC Federal Communications Commission

GB gigabyte

GBps gigabytes per second

HDD Hard Disk Drive

HDMI High-Definition Multimedia Interface

HDMI CEC High-Definition Multimedia Interface Consumer

Electronics Control

HTML Hypertext Markup Language

IEEE Institute of Electrical and Electronics Engineers

I/O Input/Output

IRQ interrupt request

ISP Internet Service Provider

KB kilobyte

LAN Local Area Network

LCD Liquid Crystal Display

LED Light Emitting Diode

MB megabyte

MBps megabytes per second

MIDI Musical Instrument Digital Interface

PC Personal Computer

PCI Peripheral Component Interconnect

PCMCIA Personal Computer Memory Card International

Association

RAM Random Access Memory

RGB Red, Green Blue light (monitor)

138

Glossary

RFI Radio Frequency Interference

ROM Read-Only Memory

RTC Real-Time Clock

SD Secure Digital

SDRAM Synchronous Dynamic Random Access Memory

SSD Solid State Drive

TFT Thin Film Transistor

USB Universal Serial Bus

URL Uniform Resource Locator

WAN Wide Area Network

www World Wide Web

Terms

The following terms may appear in this User’s Guide.

active-matrix display—A liquid crystal display (LCD) made

from an array of liquid crystal cells using active-matrix

technology. Also known as a “TFT display,” in its simplest

form there is one thin film transistor (TFT) for each cell. This

type of display works well with computers because of its

shallow depth and high-quality color. Active-matrix displays

are viewable from wider angles than most passive-matrix

displays.

adapter—A device that provides a compatible connection

between two units. For example, the computer’s internal

display adapter receives information from the software and

translates it into images on the screen. An adapter can take

a number of forms, from a microprocessor to a simple

connector. An intelligent adapter (one that is capable of

doing some processing) may also be called a controller.

Alternating Current (AC)—The type of power usually

supplied to residential and commercial wall outlets. AC

reverses its direction at regular intervals. Compare

Direct

Current (DC)

application—A computer program that you use to perform

tasks of a specific type. Applications include word

processors, spreadsheets, and database management

systems. See also

program

Glossary

139

backup—A copy of a file, usually on a removable disk, kept in

case the original file is lost or damaged.

Basic Input/Output System (BIOS)—See

BIOS

baud rate—The speed at which a communication device, such

as a printer or modem, transmits information. Baud rate is

the number of signal changes per second (not necessarily

the same as bits per second). See also

bits per second

Blu-ray Disc (BD)—Offering more storage capacity than

DVDs, the format was developed to allow for more data

storage and to enable recording and playback of high-

definition video (HD).

BIOS (Basic Input/Output System)—Basic instructions,

stored in read-only memory (ROM), containing the

information the computer needs to check hardware and load

the operating system when you start up the computer.

bits per second (bps)—A way of measuring the speed at

which information is passed between two devices. This is

the basic unit of measure used in modem communications,

and is similar, but not identical, to the baud rate. See also

baud rate

boot—To start the computer. The term “boot” originates from

bootstrap program (as in “pulling itself up by its bootstraps”),

a program that loads and initializes the operating system.

Toshiba Satellite Click 2 Pro Handleiding

Hulp nodig? Stel uw vraag in het forum

Misbruik melden

Product:

Spelregels forum

Abonneren

Ontvang uw handleiding per email

Stel vragen via chat aan uw handleiding

Uw handleiding is per email verstuurd. Controleer uw email

Er is een email naar u verstuurd om uw inschrijving definitief te maken.

U heeft geen emailadres opgegeven

Uw vraag is op deze pagina toegevoegd

Info