LIST CODE,can Pick up call or Barge in call.
Note: BLFListCode is supported by Broadsoft platform, Please consult your administrator further
information.
3.22.Automatic Call Distribution(ACD)
Automatic Call Distribution (ACD) enables organizations to manage a large number of phone
calls on an individual basis. ACD enables the use of IP phones in a call-center role by
automatically distributing incoming calls to available users, or agents. ACD depends on
support from a SIP server. ACD is disabled on the phone by default. You need to enable it on a
per-line basis before logging into the ACD system.
To configure a ACD key via phone user interface:
PATH: Press Menu-->Features-->Programmable keys-->Line Keys/DSS keys(DSS keys only for
Tiptel3220)-->ACD--> Save soft key;
3.23.Hoteling
Hoteling function enables the customer to login the own sip account on the Host ip phone,
after login to the phone, the customer can use his own guest account on the host ip phone.
Note: Hoteling is supported by Broadsoft platform, Please consult your administrator further information.
Application:
1、Remote Work
1.1. User goes to the branch office, his own extension number is 4723 in head office;
1.2. User uses the remote work function, find an idle host ip phone;
1.3. User can login the extension number 4723 on this host ip phone, to call in and out
using his own extension number.
2、Work on different time division
2.1. Users A and B work on different time division at a same table with a same host ip
phone, their extension numbers are 4722 and 4723.
2.2、A logins the extension number 4722 in the morning,logout after leave.
2.3、B logins the extension number 4723 in the evening, using the number 4723 to call in
and out, logout after leave.