2.10 Accessories list
- Protective glove.
2.11 Spare parts list
- Stoker door
- Stoker door glass
- Stoker door gasket
- Stoker door handle
- Fire bricks, vermiculite
- Ash box
- Cast-iron grate
- Cast-iron glass protection
Only use these spare parts.
3. Warranty
If a failure of function or failure of surface coating appears during the warranty period, never repair it yourself. Warranty and after-
warranty repairs are performed by the manufacturer.
We guarantee for the quality, function and elaboration of the fireplace for the period of 2 years from the date of purchase by
customer, in terms that all failures undoubtedly caused by incorrect manufacturing we repair in short time at our own expense,
under the condition that the fireplace:
- Was operated exactly according to the manual.
- Was connected to the chimney according to the standards.
- Was not violently mechanically damaged.
- Was not subject to repairs, adjustments or unauthorized manipulation.
When claiming the product, you must give full address and state the conditions which lead to it. We will see into the claim if you
present the warranty certificate with the date of purchase and the seal of the seller.
It is in your interest to ask for a legibly completed warranty certificate on purchase. We decide on the method and location of repair
in our factory.
When purchasing the product, check the stoker door glass and fire bricks. The manufacturer accepts contingent claims
on damaged glass or damaged fire bricks only after first heating up in the product.
It is unacceptable to operate the device at thermal overload, that means:
- The amount of used fuel is higher than recommended.
- The amount of combustion air is higher than recommended.
- Use of unacceptable type of fuel.
Thermal overload can appear as:
- Deformation of hearth ceiling,
- Over-burning of grate,
- Breakage of fire bricks.
In case of incorrect operation the manufacturer does not accept any claim of the device.
The change of product or cancellations of purchase contract are subject to relevant regulations of the Civil Law and Complaints
Procedure.
