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TELES.iTA/2TR Box
ISDN Terminal Adapter for Analog Devices
User’s Manual
TELES.iTA/2TR Box
Version 1.30
User's Manual
BERLIN
TELES.iTA/2TR Box
© 1998 by TELES AG Berlin, Version 1.30/iTA-eu/f/8.02 Issue: June 1998 Page i
Table of Contents
1 FEATURES.........................................................................................................................1
2 PACKAGE CONTENTS ...................................................................................................2
3 INSTALLING THE TELES.ITA/2TR BOX ...................................................................3
3.1 A
TTACHING TELES.ITA/2TR BOX.............................................................................4
3.1.1 Attaching Power Supply .........................................................................................4
3.1.2 Attaching Analog Devices ......................................................................................4
3.1.3 Attaching to ISDN ..................................................................................................4
3.2 R
EQUIRED SETTINGS FOR OPERATING TELES.ITA/2TR BOX ..................................5
3.2.1 Configuring the PIN................................................................................................5
3.2.2 Assigning Call Numbers to TR Ports......................................................................6
3.2.3 Setting Service Indicator for Outgoing Calls..........................................................7
3.2.4 Changing Gain of TR Port Signals .........................................................................8
3.2.5 Set Device ID ..........................................................................................................9
4 USING THE TELES.ITA/2TR BOX..............................................................................10
4.1 E
XTERNAL CALLS .......................................................................................................10
4.2 I
NTERNAL CALLS ........................................................................................................10
4.3 D
ISCONNECT................................................................................................................10
4.4 S
ENDING COMMANDS TO THE PBX ............................................................................10
4.5 H
OLD AND ALTERNATE...............................................................................................11
4.6 T
HREE-PARTY CONFERENCE .....................................................................................12
4.7 C
ALL TRANSFER .........................................................................................................13
4.8 C
OMFORTABLE CALL TRANSFER ...............................................................................14
5 CONFIGURING TELES.ITA/2TR BOX FUNCTIONS..............................................15
5.1 C
ALL FORWARDING ....................................................................................................15
5.1.1 Setting Call Forwarding with Source and Destination..........................................15
5.1.2 Setting Call Forwarding with Destination only ....................................................16
5.1.3 Deactivating Call Forwarding...............................................................................16
5.1.4 Reactivating Call Forwarding ...............................................................................16
5.1.5 Call Forwarding Examples....................................................................................17
5.2 P
ERSONAL CALLBACK SERVER..................................................................................18
5.2.1 Activating Personal CallBack Server....................................................................18
5.2.2 Access Number for Personal CallBack Server......................................................19
5.2.3 CallBack Code and CallBack Number..................................................................19
5.2.3.1 Setting ...............................................................................................................19
5.2.3.2 Deleting.............................................................................................................20
TELES.iTA/2TR Box
Page ii © 1998 by TELES AG Berlin, Version 1.30/iTA-eu/f/8.02,Issue: June 1998
5.2.4 Deleting Personal CallBack Destination Numbers............................................... 20
5.2.5 Changing Callback Number for existing CallBack Code..................................... 20
5.2.6 Making a Personal CallBack Call......................................................................... 21
5.3 R
EMOTE ADMINISTRATION........................................................................................22
5.4 LED D
ISPLAYS ........................................................................................................... 23
5.5 S
UMMARY OF TELES.ITA/2TR BOX FUNCTIONS....................................................24
5.6 PC I
NTEGRATION USING TELES.ONLINEPOWERPACK........................................... 26
5.6.1 TELES.ISDN Device Manager ............................................................................ 27
5.6.2 Software Settings.................................................................................................. 27
5.6.3 Statistics................................................................................................................ 29
6 APPENDIX.......................................................................................................................30
6.1 T
ECHNICAL DATA....................................................................................................... 30
6.2 R
KEY (RELEASE KEY) ............................................................................................... 30
6.3 T
ROUBLESHOOTING ................................................................................................... 31
6.4 C
USTOMER SUPPORT..................................................................................................32
6.5 U
SER CONTRACT ........................................................................................................ 33
6.6 G
LOSSARY................................................................................................................... 34
6.7 I
NDEX .......................................................................................................................... 36
Features
© 1998 by TELES AG Berlin, Version 1.30/iTA-eu/f/8.02 Issue: June 1998 Page 1
The TELES.iTA/2TR Box
The TELES intelligent Terminal Adapter TELES.iTA/2TR Box is an external unit that al-
lows you to easily connect two analog terminal devices, such as conventional telephones or
fax machines, to ISDN. Two standard analog TR ports (Tip&Ring) are provided for these de-
vices on the one hand and a basic rate interface (BRI) for the ISDN line on the other.
1 Features
The TELES.iTA/2TR Box does more than simply provide an ISDN interface for analog de-
vices. Several useful features are also provided:
The simultaneous operation of two analog terminal devices that support touch-tone di-
aling.
The ability to attach all such terminal equipment (telephones, facsimile machines, an-
swering machines, PBX equipment etc.)
The box supports the ISDN protocol DSS1 and is therefore suited for Euro-ISDN ports.
Operation and active connections shown by LEDs.
The ability to configure a call number for each TR port.
All functions are set by an attached telephone that supports touch-tone dialing – but
much easier via PC when attached to a PC with a TELES.ISDN board and
TELES.OnlinePowerPack (see following page and section 5.6, page 26). Convenient
dial support, Call Line Identification as well as iTA status display on your PC are fur-
ther features offered.
Internal calls between both TR ports as well as call holding and call transfer using the
telephone’s R key to switch calls between both TR ports. Calls to and from ISDN
phones on the same ISDN line.
The ability to attach several TELES.iTA/2TR Boxes to a single ISDN line.
Comfortable call transfer to other terminal devices attached to the ISDN line.
Remote call forwarding.
PIN protection for all important functions.
Personal CallBack Server for making automatic collect calls. This is an ideal solution
for situations in which you would like your telephone to be billed for calls made by
family members, relatives, colleagues or even yourself when traveling.
Note: Due to technical differences in ISDN lines of various countries not all features of your
TELES.iTA/2TR Box may be available.
Installing the TELES.iTA/2TR Box
© 1998 by TELES AG Berlin, Version 1.30/iTA-eu/f/8.02 Issue: June 1998 Page 5
3.2 Required Settings for Operating TELES.iTA/2TR Box
The TELES.iTA/2TR Box is set via a DTMF/“touch-tone” telephone (DTMF = Dual Tone
Multi Frequency) attached to any port of the box. The telephone should also have a
key
(tone) and a # key (pound/flash). Please refer to documentation that came with your telephone
to determine if your telephone is set to touch-tone dialing. If it isn’t, you should be able to
switch it from dial pulsing to touch-tone dialing.
All settings are made by entering a command sequence beginning with the
key followed by
a command number. Depending on the function desired, you then again enter the
key fol-
lowed by one or more numbers. Each number entered must be preceded by the
key. The
#
key finishes the command sequence.
command no.
number 1
number 2
number 3
#
If a setting was carried out successfully, you will hear a long beep. If a setting was unsuc-
cessful, or if you made a mistake, you will hear a trill.
Besides using a telephone for configuration, you can also make settings using a user-friendly
Windows software. All you need is an ISDN board for your PC – e.g. a TELES.BRI board
with the TELES.OnlinePowerPack application suite. This board should be attached to the
same ISDN line as the TELES.iTA/2TR Box (see section 5.6, page 26).
To configure your TELES.iTA/2TR Box, you must first configure your PIN (Personal Identi-
fication Number).
3.2.1 Configuring the PIN
Several important settings for your TELES.iTA/2TR Box require you to enter a PIN (Personal
Identification Number). The PIN must be a 5-digit number; PIN 00000 is configured by de-
fault. You can only perform one setting using the default PIN and that is configuring the PIN
to another number.
NOTE: It is imperative that you remember your newly configured PIN. We recommend
writing it down and storing it in a safe place. Should you forget your PIN, you will
be unable to change any settings! In this case you have to send your
TELES.iTA/2TR Box back to TELES for maintenance!
To change your PIN, enter the following command sequence:
90oldPINnewPINnewPIN#
Example: To change the PIN from the default setting (PIN=00000) to 01234:
90000000123401234#
Installing the TELES.iTA/2TR Box
Page 6 © 1998 by TELES AG Berlin, Version 1.30/iTA-eu/f/8.02,Issue: June 1998
3.2.2 Assigning Call Numbers to TR Ports
The TR ports are not pre-set to any call numbers. Consequently, your TELES.iTA/2TR Box
will answer all incoming calls at both ports.
If you assign a unique call number to each TR port, the attached device will only answer calls
sent to that number. You will find the call numbers available for your ISDN line in the docu-
ments provided by your ISDN carrier. For point-to-multipoint lines, you may receive three or
more MSNs (depending on country and carrier). These MSNs (= Multiple Subscriber Num-
bers) are your complete call numbers without prefixes).
NOTE: You must enter a call number separately at and for each TR port.
To assign a call number to a TR port, proceed as follows:
1. Attach an analog telephone to the TR port (jack) you would like to configure.
2. Enter the command sequence for the call number without area code.
01PINCall number#
Example: The TR port attached to your telephone is to be assigned the call number: (415)
335561. Do not enter area code. The PIN is 01234. You would enter:
0101234335561#
The number will be active immediately and your telephone will now answer all calls to this
number. When you make calls, this is also the number that will be transmitted to the party
you’re calling.
NOTE: If you do not assign a call number to any telephone, both ports will accept all in-
coming calls. If only one port does not have a call number, it will not ring (even
when the other device on the other port has a number and is called). Only internal
calls to this port are possible in that case. If you do not assign any call numbers
including a number for Personal CallBack, you will not be able to take advantage
of the Personal CallBack feature, nor will you be able to perform remote admini-
stration.
Installing the TELES.iTA/2TR Box
© 1998 by TELES AG Berlin, Version 1.30/iTA-eu/f/8.02 Issue: June 1998 Page 7
3.2.3 Setting Service Indicator for Outgoing Calls
The TELES.iTA/2TR Box and thus all terminal devices attached to it accept calls for all ana-
log service indicators. Outgoing calls use the service indicator ‘telephony analog’. Thus it
should be possible to establish connections to most usual terminal devices.
Problems can arise for some fax machines attached to PBXs
when they accept only calls that have the fax group 3 service
indicator. In this case, you can adapt the service indicator of
the fax machine’s port.
Enter the following command sequence:
04PINtype#
Example: To set ‘fax group 3’ (type 4) for the current port, enter:
04012344#
NOTE: The service indicators ‘Telephony option 1 and 2’ are intended for PBXs that do
not accept ‘Analog call’ or ‘ISDN Telephony’.
Type Function in DSS1
1 ISDN telephony
2 Analog telephony
3 Fax Group 2
4 Fax Group 3
5 Telephony option 1
6 Telephony option 2
Appendix
© 1998 by TELES AG Berlin, Version 1.30/iTA-eu/f/8.02, Issue: June 1998 Page 33
6.5 User Contract
The TELES.iTA/2TR Box contains computer programs that are protected by copyright law.
Illegal use of these programs may result in civil and criminal penalties. The accompanying
user manual and the hardware supplied with the program are also protected by copyright law.
As sole owner of these products, TELES reserves all proprietary rights of use.
Warranty / Liability
1. The Seller gives the Buyer the guarantee to remedy a defect of the TELES.iTA/2TR Box
within 6 years after delivery or, if this is impossible, make a substitution free of charge.
This warranty is terminated if the Buyer or any third party has modified or attempted to
repair the hardware or software. The liability of the Seller does not cover damages due to
natural wear and tear, improper handling or operating errors
2. The Buyer shall inform the Seller in writing within 14 days of acquisition about apparent
defects and return the faulty merchandise to the Seller.
3. Software defects can be repaired only if they can be reproduced. The Seller shall remedy
only such software defects that substantially affect the promised use.
4. If the repairs or substitutions mentioned above in section 1 are not carried out or are im-
possible, the Buyer is entitled, at his option, to rescission or abatement.
5. The foregoing paragraphs are the sole and exclusive provisions regarding the warranty.
They do not preclude, however, quality guarantees that protect the Buyer against risk of
consequential damages.
6. In no event shall the Seller be liable for consequential damages unless resulting from ma-
licious faults or negligence. The Seller shall not be liable for damages caused by vicarious
agents. The Seller is only responsible for damages covered by the manufacturer’s liability
insurance. Product liability claims regulated by the pertinent national product liability
laws remain unaffected by these terms.
7. Legal venue for all obligations and liabilities arising out of this agreement shall be the
head office of the Seller.
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