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TEFAL / T-FAL*
INTERNATIONAL LIMITED GUARANTEE
: www.tefal.com
This product is repairable by TEFAL / T-FAL, during and after the guarantee period.
The Guarantee
This product is guaranteed by TEFAL / T-FAL (company address and details included in the country
list of the TEFAL / T-FAL International Guarantee) against any manufacturing defect in materials or
workmanship during the guarantee period within those countries as stated in the Country List on the
last page of the user manual, starting from the initial date of purchase.
The international manufacturer’s guarantee by TEFAL / T-FAL is an extra benefit which does not
affect consumer’s Statutory Rights.
The international manufacturer’s guarantee covers all costs related to restoring the proven defective
product so that it conforms to its original specifications, through the repair or replacement of any
defective part and the necessary labour. At TEFAL / T-FAL’s choice, a replacement product may be
provided instead of repairing a defective product. TEFAL / T-FAL ’s sole obligation and your exclusive
resolution under this guarantee are limited to such repair or replacement.
Conditions & Exclusions
The international TEFAL / T-FAL guarantee only applies within the guarantee period and for those
countries listed in the Country List attached and is valid only on presentation of a proof of purchase.
The product can be taken directly in person to an authorised service centre or must be adequately
packaged and returned, by recorded delivery (or equivalent method of postage), to a TEFAL / T-FAL
authorised service centre. Full address details for each country’s authorised service centres are listed
on TEFAL / T-FAL website (www.tefal.com
) or by calling the appropriate telephone number as set out
in the Country List to request the appropriate postal address.
TEFAL / T-FAL shall not be obliged to repair or replace any product which is not accompanied by a
valid proof of purchase.
This guarantee will not cover any damage which could occur as a result of misuse, negligence, failure
to follow TEFAL / T-FAL instructions, use on current or voltage other than as stamped on the product,
or a modification or unauthorised repair of the product. It also does not cover normal wear and tear,
maintenance or replacement of consumable parts, or the following:
• using the wrong type of water or consumable,
• scaling (any de-scaling must be carried out according to the instructions for use),
• ingress of water, dust or insects into the product,
• mechanical damages, overloading,
• damages or bad results due to wrong voltage or frequency,
• accidents including fire, flood, thunderbolt, etc.
• professional or commercial use,
• damage to any glass or porcelain ware in the product,
• replacement of consumables.
This guarantee does not apply to any product that has been tampered with, or to damages incurred
through improper use and care, faulty packaging by the owner or mishandling by any carrier.
The international TEFAL / T-FAL guarantee applies only for products purchased in one of the countries
listed, and
used for domestic purposes only in one of the countries listed on the Country List. Where
a product purchased in one listed country and then used in another listed country:
a) The international TEFAL / T-FAL guarantee duration is the one in the country of usage of the
product, even if the product was purchased in another listed country with different guarantee
duration.
