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IN THE EVENT OF PROBLEMS
THERE IS NO EVIDENT DAMAGE TO YOUR KETTLE
• The kettle does not work or stops before coming to the boil
- Check that your kettle is properly connected.
- The kettle has been switched on without water or an accumulation of scale has caused the overheat cut-out to
operate: allow the kettle to cool and fill it with water. Descale first if scale has accumulated.
Switch it on: the kettle should start working again after about 15 minutes.
• The water tastes of plastic:
Generally, this happens when the kettle is new, discard the water from the first few boilings. If the problem persists,
fill the kettle to maximum and add two teaspoons of bicarbonate of soda. Bring to the boil and discard the water.
Rinse out the kettle.
IF YOUR KETTLE HAS BEEN DROPPED, IF IT LEAKS OR IF THERE IS VISIBLE DAMAGE TO THE POWER CORD, THE
PLUG OR THE BASE OF THE KETTLE
Return your kettle to your TEFAL After-Sales Service Centre, only they are authorised to carry out repairs. See the
guarantee conditions and list of centres in the booklet supplied with your kettle. The type and serial number are
shown on the bottom of your kettle. This guarantee covers manufacturing defects and domestic use only. Any
breakage or damage resulting from failure to comply with the instructions for use is not covered by the guarantee.
TEFAL reserves the right to modify the characteristics or components of its kettles at any time in the interests of
the consumer.
Do not use the kettle. No attempt must be made to dismantle the kettle or its safety devices.
If the supply cord is damaged, it must be replaced by the manufacturer, its after-sales service centre or a similarly
qualified person, in order to avoid any danger.
Prevention of domestic accidents
For a child, a burn or scald, even if slight, can sometimes be serious.
As they grow up, teach your children to beware of hot liquids to be found in the kitchen. Position the kettle and its
supply cord well to the rear of the work surface, out of the reach of children.
If an accident does occur, run cold water over the scald immediately and call a doctor if necessary.
In order to avoid any accident: do not carry your child or baby at the same time as drinking or carrying a hot
drink
.
Environmental protection
Your appliance contains many recoverable or recyclable materials.
Take it to a local, civic waste collection point.
HELPLINE:
If you have any product problems or queries, consult our website – tefal.co.uk
