13
GB
RC
PROBLEMS AND POSSIBLE CAUSES SOLUTIONS
The fryer is not heating
The appliance is not plugged in. Plug-in the appliance.
The On/Off switch is not set to On.
Set the On/Off switch to “On” and check that the red
light turns on.
The timer is not set. Turn timer knob to desired cooking time.
The cooking temperature is not indicated.
Set the thermostat control to the required
temperature.
The safety cut-off is activated.
Press the RESET button, which is located on the control
unit of the fryer. If the problem persists, please contact
our Consumer Service Department.
Oil overflows
The basket was lowered too quickly.
Lower the basket slowly and keep a close eye on the oil
level.
Cooking freshly made chips at 180/190 for the first fry.
It is important to double-fry freshly made chips and to
respect the recommended cooking temperature (see
page 5)
The Max. marker for filling the bowl has been
exceeded.
Check the oil level (Max.), and remove the excess.
The frying basket has been overfilled with food. Check that the basket is not too full.
Food is wet or contains too much water (frozen food).
Remove any ice and dry the food thoroughly. Lower
the basket slowly.
Different types of oil/fat have been mixed.
Empty and clean the bowl. Refill the bowl with one
type of oil.
Emits unpleasant smells
The fat/oil has deteriorated.
Replace the frying oil (after 12 uses max.), more
frequently depending on the oil.
The fat/oil is unsuitable. Use a good quality blended vegetable oil.
Vision through the viewing window is not clear
The window is not cleaned often enough or is not
cleaned the right way.
To ensure good visibility, clean the viewing window by
wiping it with soap and water. Allow the window to dry
at room temperature or dry with a clean cotton cloth.
Clean as often as necessary.
Food does not become golden, and remains soft
Food is moist and contains too much water (frozen
food).
Remove as much ice from the frozen food as possible
before frying.
Pieces are too thick and contain water.
Experiment by lengthening the cooking time or by
slicing food smaller and thinner.
Too much food is being cooked at the same time and
the cooking oil is not at the right temperature.
Fry food in small quantities (especially when frozen).
The temperature of the frying oil may not be high
enough: the temperature is set incorrectly.
Set the thermostat control to the recommended
temperature.
French Fries stick together
Unwashed food immersed in hot oil. Wash potatoes well and dry them thoroughly.
If you have any product problems or queries please contact our Customer Relations Team first for expert
help and advice:
HELPLINE: 0845 602 1454 - UK
(01) 461 0390 - Ireland
or consult our website - www.tefal.co.uk
If your fryer does not work properly
