22
GB
Problems Possible causes Solutions
The water tank leaks when it
is moved.
The valve at the bottom of the tank is
dirty or faulty.
The valve is blocked by scale
Wash the water tank and actuate the valve at
the bottom of the tank with your finger.
Descale the appliance as described in
paragraph 9.
Water leaking underneath the
appliance.
Inside leak. Check that the tank is fitted correctly. If the
problem continues, do not use the
appliance, contact an approved service
centre.
Cracking noises are heard
from the filter holder.
This is normal: safety lock on the
filter holder.
The pump is abnormally
noisy.
No water in the tank. Switch off the appliance ( “0” position), fill
the water tank and switch back on.
The cups are not filled
equally.
The filter holder is dirty. Refer to paragraph 8.B for the maintenance
of the filter holder.
The espresso leaks from the
sides of the filter holder.
The filter holder is not fitted correctly.
The edge of the filter holder has coffee on it.
Fit the filter holder in place and lock it (turn
it from left to right as far as possible) (fig.
3).
Remove the excess coffee (fig. 9).
Espresso has a bad/bitter
taste.
After descaling, the appliance has not
been rinsed correctly.
Rinse the appliance according to the
instructions (paragraph 8).
The appliance will not work.
The pump has been drained due to lack
of water.
The removable water tank is not fitted
correctly.
Fill the water tank and restart the pump (see
paragraph 5. "FIRST USE"). Avoid emptying
the water tank completely.
Push the water tank firmly to fit it correctly.
The steam nozzle does not
froth the milk.
The steam nozzle is blocked or
scaled.
The milk is too warm or not fresh.
The container is not the right shape.
You are using skim milk.
Descale the steam nozzle as described in
the paragraph "DESCALING" or unblock it
with a needle (fig. 21).
Use cold/fresh milk.
Use a small jug.
Preferably use whole or semi-skimmed milk.
If the cause of the problem cannot be determined, contact an approved service centre. Do not
dismantle the appliance yourself! (If dismantled, this will void the warranty).
12. ELECTRICAL OR ELECTRONIC
PRODUCT TO BE DISPOSED OF
Do your part to protect the environment!
Your appliance contains many materials that may be re-used or recycled.
Please take it to a local civic waste collection point
