■ Water runs through the holes ■ You are using steam before the iron is ■ Decrease the steam output while ironing
in the sole plate. hot enough. at low temperature (steam output
control dial on the control panel).
■ Wait for the thermostat light to go out
before ironing.
■ Water has condensed in the pipes ■ Press the steam control button away
because you are using steam for the first from your ironing board until the iron
time or you have not used it for some time. produces steam.
■ Over use of the turbo steam function ■ Stop using the turbo steam function
(which has cooled down the iron). and allow the thermostat light to come
on and go off again before using this
function again.
■ White streaks come through the holes ■ Your boiler has a build-up of scale ■ Rinse out the boiler after every 10 uses.
in the sole plate.
because it is not rinsed out regularly.
(see chapter 10). If your water is hard,
increase the frequency.
■ Brown streaks come through the holes ■ You are using chemical descaling agents ■ Never add this type of product in the
in the sole plate and stain the linen. or additives in the water for ironing. removable water tank or in the boiler
(see our recommendations regarding
water to be used).
■ Your linen is not rinsed sufficiently or ■ Ensure linen is rinsed thoroughly to
you have ironed a new garment before remove any soap deposits or chemicals
washing it. on new garments which have been
sucked up by the iron.
■ The sole plate is dirty or brown and ■ You are ironing at too high a temperature. ■ See our recommendations regarding
may stain the linen. temperature control setting.
■ You are using starch. ■ Always spray starch on the reverse side
of the fabric to be ironed.
■ There is little or no steam. ■ The boiler does not operate, or the red ■ Check that the removable water tank
light on the control panel comes on even is securely in place and press the “restart”
though there is still water left in the button located on the control panel.
removable water tank.
■ The removable water tank is empty ■ Fill the removable water tank and press
(red “water tank empty” light on). the "restart" button located on the
control panel.
■ The steam output control dial is set at ■ Increase the steam output (control dial
minimum. on the control panel).
■ The removable water tank is not fully ■ Push the tank fully down (see section 2)
seated down.
■ Steam escapes from the drain plug. ■ The drain plug has not been tightened ■ Tighten the drain plug correctly.
correctly.
■ Steam escapes under the appliance. ■ The equipment is faulty. ■ Stop using the generator and contact an
Approved Service Centre.
13- IS THERE A PROBLEM ?
Problems Possible causes Solutions
■
The power cord does not fully retract.
■
The power cord has lost momentum
during retraction.
■
Pull out the cord in full and press on the
button.
■ The steam generator on light does
not light up.
■ The thermostat light and the on/off
switch are not illuminated.
■ The appliance is not switched on. ■Check that your appliance is correctly
plugged in and press the illuminated
on/off switch (located under the cord
reel button).
Never dismantle your iron : always take it to an Approved Service Centre
HELPLINE
If you have any product problems or queries with your product, please telephone our Customer Relations team on :
0845 6021454 (UK) (Calls charged at local rate) - (01) 412 3000 (Ireland)
Consult our web site : www.tefal.co.uk
