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Your correspondent cannot reach you
• Ensure that your phone is switched ON and connected to a network.
• Ensure that your SIM card is not blocked.
• Ensure that your SIM card is within network coverage.
• Check that you have not set incoming call barring.
Your correspondent cannot hear you speaking
• Increase the volume on your handset.
• Ensure that you are holding the phone close enough to the mouth piece.
• Check the handset cable is securely connected to the phone.
The standby duration is too short
• The standby duration is related to the network settings. You may be in a weak signal area. If your phone cannot receive signals,
the phone will continue to send a signal to search for a network and consume power. This shortens the standby duration. Use your
phone in a stronger signal area or switch it OFF temporarily.
Your battery needs to be changed
• If the battery is damaged or will not charge properly.
• Check the power cable is connected to the unit to ensure the charger reaches the battery eciently.
• Clean the charging contacts on the phone and on the battery with a clean dry cloth.
• Replace the battery or charger if it appears to be damaged.
If the above guidelines do not help you to solve the problem, take note of the model and serial number of your phone, your warranty
details, and a clear description of the problem. Then contact your local after-sales service.
