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MP3 Player MP-299
User Manual
To ensure the smooth handling of your warranty please write the
serial number of your device into the box. In the case of warranty
you are expected to send it together with a copy of your invoice
to your nearest TEAC sales representative.
®
English – 2 | MP-299
Disposing of the Product
Your device should not be
placed in municipal waste.
Please check local regula-
tions for disposal of elec-
tronic products.
z Changes in specifications and features may be
made without notice or obligation.
z Copyright © 2008, TEAC Europe GmbH. All rights re-
served. Edition: October 2008
z Company and product names provided herein are
trademarks of their respective companies.
English – 3 | MP-299
Content
Safety Precautions ........................................................................................................................4
Battery.....................................................................................................................................4
Earphone................................................................................................................................5
Conneting to a PC ................................................................................................................5
Important .......................................................................................................................................6
Key Features ..................................................................................................................................6
System Requirements....................................................................................................................6
Package Content .........................................................................................................................7
Before Using ...................................................................................................................................7
Driver .......................................................................................................................................7
Connect to a PC and download audio files ......................................................................7
Removing the player safely from the PC ............................................................................8
Charging the battery ............................................................................................................9
Buttons Description .....................................................................................................................10
Switching On/Off.........................................................................................................................11
Disabling the Controls (HOLD) ...................................................................................................11
Reset.............................................................................................................................................11
Main Menu...................................................................................................................................12
Browser Controls (Music, Movie, E-Books).................................................................................12
Basic Operation...........................................................................................................................13
Playing Music...............................................................................................................................14
Music Browser Screen..........................................................................................................14
Quick Play List...............................................................................................................14
Now Playing Controls (Music Playback)............................................................................15
Album Cover Widget Function...................................................................................15
Lyrics ..............................................................................................................................16
Quick Option Menu Music..................................................................................................16
Viewing Photos............................................................................................................................17
Picture Browser Controls......................................................................................................17
Picture Mode........................................................................................................................17
Playing Movies.............................................................................................................................18
Video Mode .........................................................................................................................18
Video Conversion ................................................................................................................19
Minimum System Requirements..................................................................................19
Installation.....................................................................................................................19
Converting Video.........................................................................................................20
FM Radio ......................................................................................................................................21
Radio Mode .........................................................................................................................21
FM Recording.......................................................................................................................22
Reading an E-Book .....................................................................................................................23
E-Book Mode........................................................................................................................23
Playing voice ...............................................................................................................................24
Voice Recording..................................................................................................................24
Deleting Files and Folders (Explorer)..........................................................................................25
Customized Settings....................................................................................................................26
Firmware Upgrade ......................................................................................................................27
Upgrade Procedure ............................................................................................................28
Troubleshooting...........................................................................................................................29
Technical Specifications.............................................................................................................31
Warranty ......................................................................................................................................32
English – 4 | MP-299
Safety Precautions
z Do not disassemble, repair or modify the player by yourself. Refer
servicing to qualified personnel only.
z Keep the player clean and never store it close to heat sources or
dirty, humid or rainy places and avoid direct sunlight.
z If the surface is dirty, please clean it with soft cloth wet with clean
water or soft cleaning fluids and never clean the case with alco-
hol or aggressive diluents.
z Never use the player in extremely dry environment to avoid static
discharging.
z Never apply heavy impact on the player like dropping it or plac-
ing it on a magnet.
Battery
z The battery used in this device may cause a fire or chemical
burn if mistreated. Do not disassemble, incinerate, or heat the
battery.
z Do not dispose the player in fire to avoid explosion because the
player has built-in battery.
z Do not leave the battery in a place subject to direct sunlight, or
in a car with its windows closed.
z Do not press the player with bare hands if the built-in battery is
leaking. In this case, contact service center for help since the
liquid may remain in the player. If your body or clothes has been
contacted with the battery liquid, wash it off thoroughly with
water. Also, if some of liquid gets into your eyes, do not rub your
eyes but immediately wash them with clean water, and consult
a doctor.
z Do not connect the player to a power source other than that
indicated in this manual or on the label as this may result in the
risk of fire or electric shock.
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Earphone
z Never use the player during driving a car or using other vehicles
to avoid traffic accidents. This is also content of the law of some
countries. Even while walking it may be dangerous especially
when crossing the street. Please do not listen in extremely high
volume to avoid any dangers. Wherever potential risks may arise,
please do not use the player to ensure your safety.
z Hearing experts advise against the constant use of personal
stereos played at high volume. Constant exposure to high
volumes can lead to hearing loss. If you should experience ring-
ing in the ears or hearing loss, discontinue use and seek medical
advice.
z Please insert the earphone prior to turn on the player, which can
not only avoid damaging the earphone but keep the player in
good condition also. Turn off the player when it is not used.
Conneting to a PC
z Never disconnect the player from PC during downloading,
uploading and formatting to avoid failures and losses of data.
z When the player is used as removable disk, please follow strictly
the given file download and upload procedures. Our company
does not resume any responsibility for any data losses due to mis-
use.
English – 6 | MP-299
Important
z Please charge the battery immediately when the display indi-
cates low battery, or the device will be powered off automati-
cally. In this case, all settings will be saved.
z Please disconnect the player from PC properly to avoid data
loss.
z Battery service life may be various from different using conditions,
manufacturer and manufacturing time.
z Avoid losses of data by regularly making backups of your data.
z In both power on and power off state, the player may be
charged by the connection to PC via the USB line.
Key Features
z 1.8 inch TFT color screen, 160x128 pixels resolution
z MP3 and WMA player
z MTV video player
z BMP and JPEG picture viewer (jpg)
z Folder navigation
z FM radio
z FM recording, record the FM program contents
z Voice recording
z Several equalizer modes
z Appears as removable disk on the PC
z Firmware upgradeable
z Rechargeable Lithium Polymer battery integrated
z ID3 tag display showing artist / song title / lyrics
z User specified settings
System Requirements
z IBM PC & Compatible PC, Notebook, Apple Macintosh with USB
interface
z Operating System:
Windows98SE, Windows ME, Windows2000/XP, Windows Vista
Macintosh OS X
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Package Content
Please check the package for the following items. If any one of
them is missing, please contact your vendor.
z MP-299 Player
z Professional stereo earphones
z USB cable
z Basic Operation Manual
z User Manual (on CD)
z CD with Software
Before Using
Driver
Windows2000/XP/ME/Vista, Macintosh OS X
This player is plug & play for WIN2000/XP/ME/Vista OS and
Macintosh OS X.
Windows98/SE
For Windows98/SE, you are required to install a driver (available
from TEAC by request) before connection.
Connect to a PC and download audio files
To connect the player with the PC for transferring files:
Plug the larger end of the USB cable to the USB port of the PC, and
plug the smaller end to the USB port of the player.
Important:
Copy music files to the “MUSIC.DIR” folder or to the root
directory.
Copy movie files to the “MOVIE.DIR” folder.
Copy photo files to the “PHOTO.DIR” folder.
Copy text files to the “TEXT.DIR” folder.
Windows
It may take Windows several minutes to recognize and set up the
device the first time it is connected depending on your hardware
configuration. When the “
” icon appears at the right bottom of
the PC screen, double click “My Computer” on the desktop, you
English – 8 | MP-299
see a removable disk, which indicates the player. Just use the
removable disk as a regular local disk, copying files from or to it.
If you need further assistance with transferring files, please refer to
your operating system’s instruction manual or on-screen help.
If you are using media management software such as iTunes,
Winamp, or Windows Media Player, please refer to their documen-
tation for support.
Macintosh
Open a finder window. Locate the files you would like to transfer
from your computer. Select the files/folders with the mouse and
press APPLE-C (copy) on the buttonboard.
Click on the Removable Disk icon located on the left side of the
finder window. The computer will display all files and folders
currently stored in the player.
Press APPLE-V (paste) on the buttonboard to transfer the files you
selected to the player.
Removing the player safely from the PC
Windows2000/XP
1. Left click the icon at the right hand corner of the taskbar.
2. Click on the pop-up mini-window with message of “Safely
Remove the USB Mass Storage Device – Drive (X:)”.
3. When you are prompted to remove the device, pull out the
player.
Windows98
Please make sure the data transfer is completed before unplug-
ging the MP3 player.
Macintosh
1. On the left side of the Finder Window,
identify the appropriate Removable Disk
icon.
2. Click on the “Eject” arrow on the right of
the Removable Disk icon.
3. Disconnect the USB cable from the player and your computer.
English – 9 | MP-299
Charging the battery
The unit is equipped with a rechargeable Lithium Polymer battery.
If the icon
is displayed the battery has to be charged. Please
charge the player with the provided USB cable at the PC. Upon
initial use, the battery should be charged fully (8 hours) to ensure
optimal performance and battery life.
To charge the battery, connect the larger end of the USB cable to
the USB interface of PC, and connect the other smaller end of the
USB cable to the USB interface of this player. The charging starts
immediately after the connection is made.
When the player is connected and charging, a USB symbol will be
displayed on the player’s screen.
Important:
1. Do not connect the player to a power source other than
that which is indicated here or on the label as this may
result in the risk of fire or electric shock.
2. If the player gets unusually hot during charging, or you will
note any strange behaviour, disconnect the player imme-
diately from PC or charging unit and contact your local
dealer.
3. If the player has not been used in a while, the battery may
need to be recharged overnight (about 8 hours).
4. The computer must be powered on and not in sleep
mode.
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Buttons Description
c 1.8" TFT display
d Menu button [MENU]
e Control button with
A: Í Previous item / Left
B: Ï Volume up / Up
C: Î Next item / Right
D: Ð Volume down / Down
f Enter button [ENTER]: Play,
pause; Confirm
g On/Off slider / HOLD button
h Earphone jack
i USB interface
j Reset Reset hole
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Switching On/Off
Switching On:
Move the On/Off slider
g down and hold it until the screen turns on.
Switching Off:
Move the On/Off slider
g down until the shut off picture appears.
Disabling the Controls (HOLD)
You may want to disable the controls to avoid turning on the
player or activating the controls accidentally when it is in your
pocket or bag.
To lock the buttons please move the HOLD button
g up (in the
direction of the arrow) until it locks. If a button is pressed, a locking
symbol is shown on the display. To unlock the buttons the HOLD
button
g has to be moved to the middle position.
Reset
If the behavior of the player seems not to
respond normally (usually very seldom), it
can be reset with a small cylindrical pin.
In this case, the player should not be connected to a PC or
charging equipment.
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Main Menu
After the player is turned on, it will be in the main menu. The main
menu offers eight functions:
Music: Browse and play music.
Pictures: Browse and view pictures.
Movies: Browse and play movies.
Radio: Listen to FM radio broadcasts and record FM files.
E-Books: Browse and read text files.
Record: Play recorded files (voice and FM) and record voice
files.
Explorer: Browse and delete all files.
Settings: Adjust the player’s options.
Í and Î allow to navigate to the desired function. Pressing
[ENTER] activates it. If a function is selected, it opens the Browser
window (except FM radio function). The Browser displays a list
containing all available objects (songs, pictures, videos, etc.). Press
and hold [MENU] until you are back in the main menu.
Browser Controls (Music, Movie, E-Books)
Button Function
Ð
Move the selection down.
Ï
Move the selection up.
[ENTER] Display folder contents if a folder is
selected.
If a file is selected, activate the file
(track, picture, video, text).
Press and hold
[MENU]
Return to Main Menu.
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Basic Operation
Function Operation
Play/Pause Press the [ENTER] button to play or pause.
Adjust volume
(Music, Movies,
and Radio
mode)
Ï: Press: increase volume (Î in movie mode)
Press and hold: increase volume continuously
Ð: Press: decrease volume
(Í in movie mode)
Press and hold: decrease volume continuously
Previous (title,
picture, video,
main menu
option)
Shortly press the Í button. (Ï in movie mode)
Next (title, pic-
ture, video,
main menu
option)
Shortly press the Î button. (Ð in movie mode)
Fast Forward Press and hold the Î button. (Ð in movie mode)
Rewind Press and hold the Í button. (Ï in movie mode)
Move to main
menu
Press and hold the [MENU] button to display the
main menu
Browser
navigation
Ï or Ð allow to select an object, a folder or a
file.
Return to
Browser (
Music,
Movies, Pic-
tures, E-Books)
To return to Browser from any mode, press
[MENU] shortly.
Confirm
selection
Press play button [ENTER] to confirm and enter
the selected item.
English – 14 | MP-299
Playing Music
Note: If you have loaded new music files onto the player, the
music library will need to be refreshed when you enter Music
mode. This process may take several minutes. You will not be
able to access the Music Browser screen until you refresh the
music library.
Press and hold [MENU] until the main menu is displayed. Select with
Í or Î “Music” and confirm with [ENTER]. The Music Browser
screen will appear.
Music Browser Screen
If your music files contain ID3 song
information tags, you will be able to view
your tracks by Artist, Album, or Genre. To
view all files (including those that do not
contain ID3 information), select All songs
or use the Browser option.
If music is already playing, you will have
the additional option to return to the Now
Playing screen.
To use the buttons please proceed as described in the paragraph
“Browser Controls”.
Quick Play List
To create a quick Play List that contains your favorite songs:
1. Select Browser from the Music Browser screen.
2. Use the Browser controls to select a song to add.
3. Press and hold [ENTER]. The screen will display “Add to List”.
4. Press [ENTER] to finish adding the song to the Play List.
This quick Play List can be played from the Quick Option menu of
the Now Playing screen (see page 16).
English – 15 | MP-299
Now Playing Controls (Music Playback)
To start playing music, browse for a song and then press [ENTER] to
start playback.
When a song is playing, the Now Playing screen appears (see
below).
The following functions may be performed from the Now Playing
screen.
1 Elapsed Time
2 Album
3 Artist
4 File Name
5 Play Status
6 Play Mode
7 Lock Icon
8 Battey Level
9 Equalizer
10 Current track / Total
tracks
11 Progress Bar
12 Remain Time
Proceed as described in the section “Basic Operation”.
Album Cover Widget Function
Some music files contain ID3 tag informations like the name of the
artist, the name of the album, the cover art, or genre information,
which can be displayed by the player. The widget is able to fetch
this information during downloads.
Important: Normally only original copyright protected files
contain this information. If the music file does not contain
entries in the ID3 tag, the player will display a symbol
showing a rotating CD.
English – 16 | MP-299
Lyrics
This player supports the lyrics function of MP3 playback.
Important
Lyrics file format has to be *.LRC.
File name has to be the same as the songs name.
Lyrics file has to be placed in the folder of the song.
Quick Option Menu Music
Press and hold [ENTER] to access the Quick Option menu during
music playback.
Equalizer Normal, Pop, Rock, Classic, Jazz, Bass
No Repeat
Play tracks in normal order and no
repeat.
One Play the current track repeatedly.
All Play all tracks repeatedly.
RandomAll Play all tracks in random order.
Dir Normal Repeat all tracks in the current folder.
Dir Rep Repeat all tracks in all folders.
Repeat
Dir Random Play folders in random order.
Library Return to the Music Browser screen.
Play List Select "Play List" and then "My List" to play a list of your
favorite songs.
To browse through the settings, press Ï or Ð.
To select a setting, press [ENTER]
To return to the previous screen, press Í.
English – 17 | MP-299
Viewing Photos
Press and hold [MENU] until the main menu is displayed. Select with
Í or ÎPictures” and confirm with [ENTER]. The Photo Browser
screen will appear. Your pictures will be displayed as thumbnail
images.
Folder (selected)
Bild
Name of the selected folder
oder selected picture
Picture Browser Controls
Button Function
Ð
Move the selection down.
Ï
Move the selection up.
Í
Move to the left.
Î
Move to the right.
[ENTER] Select/view an item.
[MENU] Return to the previous screen.
Press and hold
[MENU]
Return to Main Menu.
Picture Mode
To use the buttons please proceed as described in the paragraph
"Basic Operation".
Additionally there is one other button function:
Button Function
[ENTER] Start or stop slideshow mode.
English – 18 | MP-299
Playing Movies
Press and hold [MENU] until the main menu is displayed. Select with
Í or ÎMovies” and confirm with [ENTER]. The Movie Browser
screen will appear.
To use the buttons please proceed as described in the paragraph
“Browser Controls”.
Video Mode
When a movie is playing, hold the player
horizontally.
Important Notice:
The direction of the control buttons (Î, Í, Ð, Ï) will change in this
mode:
Function Operation
Adjust volume
Î: Press: increase volume
Press and hold: increase volume
continuously
Í: Press: decrease volume
Press and hold: decrease volume
continuously
Previous movie Shortly press the Ï button.
Next movie Shortly press the Ð button.
Fast Forward Press and hold the Ð button.
Rewind Press and hold the Ï button.
To use the other buttons please proceed as described in the para-
graph "Basic Operation".
English – 19 | MP-299
Important: This player is only able to play MTV videos that
have been converted with the provided converting tool.
Video Conversion
Use the video conversion software utility included on the Installa-
tion CD to create video files that are suitable for playback on the
player.
Your player supports MTV files with the following specifications: 160
x 128 resolution at 25 frames per second (fps).
Important notice:
The video conversion software is included for your conven-
ience and is compatible with Microsoft Windows operating
systems only. There are many other video conversion utilities
available for download or purchase on the internet. Because
the program is licensed free of charge, there is no warranty
for the program, to the extent permitted by applicable law.
Because the program is licensed free of charge, there is no
warranty for the program, to the extent permitted by applica-
ble law.
Minimum System Requirements
OS Support: Microsoft 2000/XP/Vista (32-bit only)
CPU: Pentium class equivalent or better
Memory (RAM): > 64MB
Free HD Space: 10MB
Video: 24-bit color adapter
WMP: Windows Media Player 9 or better
Installation
Copy the folder “VideoConverter_V2.12.00(160x128)” to your com-
puter.
English – 20 | MP-299
Converting Video
To start the software, double-click the file “VideoConvert.exe”.
The application window shown below will appear.
c Seek Bar for preview and time selection
d Start and End time-point selection
e Select the video file to convert
f Select the destination folder of the converted video file
g Video preview window
h Conversion progress bar
1. Click the “Input Video” button e to select the source video file to
convert.
z The source file must be one of the following video types: AVI
(*.avi), WMV (*.wmv, *.asf), MPEG-1 (*.mpg), QuickTime
(*.mov, *.qt), MPEG-2 (*.vob), RealMedia (*.rm, *.rmvb),
MPEG-4, or 3GP (*.3gp)
z DirectX 9.0, Media Player 9.0, and other codecs must be in-
stalled to support all media types.
2. Click the “Output Video” button f to select the folder that the
converted file will be saved to.
c
d
e
f
g
h
English – 21 | MP-299
3. Click the “Start Conversion” button to start the conversion
process.
4. When the conversion is complete, copy the converted files to
the player’s “MOVIE.DIR” folder for playback.
FM Radio
Important:
Earphone cable serves as an extended antenna, so please
keep it plugged in.
Select “Radio” in the main menu. Then press [ENTER] to start the FM
radio.
Radio Mode
Upon entering FM Radio mode, you can tune to stations manually
or to preset stations.
Note: You must save preset stations prior to using preset
tuning mode.
z Press and hold [ENTER] to automatically save all stations within
reception range as preset stations. This will overwrite all previously
saved preset stations.
z Press [ENTER] to change between tuning modes:
Manual:
Press Í or Î to tune to stations manually. To auto-seek to the
next available broadcast station, press and hold Í or Î.
To save the current station as a preset station, press [MENU],
select Add Preset, then press [ENTER] and confirm (DSave) with
[ENTER] again.
Preset: Press Í or Î
to tune to the next Preset Station. You
must save Preset Stations prior to using this tuning method.
To delete the current preset station, press [MENU], select Del
Preset, then press [ENTER] and confirm (UDelete) with [ENTER]
again or cancel with [MENU].
z Press Ð or Ï to adjust the volume level.
z Press and hold [MENU]
to return to the Main menu.
English – 22 | MP-299
FM Recording
In FM Radio mode:
1. Press [MENU] button to find two options: Add Preset or Del Preset
and Start Record.
2. Select Start Record, then press [ENTER] button to start the FM
Recording. It does not matter which mode (Manual or Preset) the
player is in.
3. During recording press [ENTER] button to pause or resume
recording.
4. Press [MENU] button to stop recording and save the recorded
file. System saves recorded file in the FMIN.DIR folder
automatically as format: FM0000X.wav.
5. Enter Record mode (voice mode) to playback FM recorded file
(see section "Playing voice")
English – 23 | MP-299
Reading an E-Book
Press and hold [MENU] until the main menu is displayed. Select with
Í or ÎE-Books” and confirm with [ENTER]. The E-Book Browser
screen will appear.
To use the buttons please proceed as described in the paragraph
“Browser Controls”.
E-Book Mode
When reading a text file, hold the player horizontally (landscape).
The orientation of the controls will change accordingly.
The player can display text files with manual control or as a
“slideshow” (text files automatically advance to the next page).
Press [ENTER] to toggle between Auto and Manual Mode.
To display a text file, select and confirm the file from the E-Book List.
Use the following controls while reading text. (The name of the
controls are still given as if you were holding the player vertically.)
Button Function
Ï
Skip to the previous page.
Ð
Skip to the next page.
[ENTER] Toggle between Auto and Manual Mode
[MENU] Return to the EBook Browser screen.
English – 24 | MP-299
Playing voice
Press and hold the [MENU] button to display the Main menu. Use
the Í or Î button to select “Record”, and press [ENTER] button to
enter voice playing mode. For detail information about playing,
see the “Basic Operation” section.
The following functions are provided in voice mode:
z Play recorded files from FM
z Play recorded files from microphone
z All functions of the keys are similar to those of the function music
play.
Voice Recording
In Record mode:
1. Long press [ENTER] button to find two options: Repeat and Start
Record. Select Start Record, then press [ENTER] button again to
confirm selection.
2. During recording, press [ENTER] button to pause or resume
recording.
3. Press [MENU] button to stop recording and save the recorded
file. System saves recorded file in the MICIN.DIR folder
automatically as format: MIC0000X.wav.
4. To playback the recorded file, press the [ENTER] button to start,
pause or resume playback.
English – 25 | MP-299
Deleting Files and Folders (Explorer)
Enter Explorer mode to view and delete all folders and files loaded
on your player.
Press and hold [MENU] until the main menu is displayed. Select with
Í or ÎExplorer” and confirm with [ENTER].
To use the buttons please proceed as described in the paragraph
“Browser Controls”.
To delete a selected item, press [MENU]. Select Yes and confirm
with [ENTER].
English – 26 | MP-299
Customized Settings
To customize the player settings:
1. In the main menu, select the “Settings” item and press [ENTER] to
enter the system settings mode.
2. Press Ï or Ð to select setting item. Confirm with [ENTER]. Pressing
the button Í or [MENU] brings you one level up into the next
menu.
Power Sleep Set the duration of time (in minutes) that
the player will remain on when it is idle. The
settng of "OFF" will disable the Power
Saving feature. Use Í or Î to set the
values.
Language Select language in which the on-screen text is displayed
Display Backlight Adjust the duration of time (in seconds)
that the backlight will remain on after a
button press. A setting of “Always On” will
keep the backlight on continuously. Use
Í
or Î to set the values.
Record To set recording quality: Low, Normal, High
Format It may become necessary to format your
player if data or files become corrupt. You
may choose either Quick or Complete
formatting. A Complete format will take
more time.
Reset Restore all of the player's settings to their
factory-default state.
Sys Info Information about the product
Sys Tools
Sort Sort all music that loaded on your player.
Select “Force Sort” to update the music
library immediately. This process may take
several minutes if you have transferred
music files to the player recently.
English – 27 | MP-299
Firmware Upgrade
From time to time, TEAC may release firmware upgrades to
improve the performance of the Player or to add additional
features. Please check the TEAC website periodically at
www.teac.de to see if new firmware has been released for your
player.
If you are experiencing abnormal behavior with your player, you
may choose to restore (format) your player before updating its
firmware.
Very important:
Before using this function, please first backup all data in the
player. Confirm that the BATTERY charge is sufficient. Do not
interrupt the firmware upgrade process – doing so could
damage your player and render it inoperable. See the
documentation that is included with the firmware upgrade
file for detailed instructions.
English – 28 | MP-299
Upgrade Procedure
Fist, connect the player with the PC, and then open FWISP.exe. You
will see the window as follows:
Click the first button (OK, or YES, or SURE, or Confirm). You will see
the window as follows:
Click the first button (Yes), the computer will display how much the
upgrade has be finished, just like 10%,20%,40% until 100%. The
upgrade has been finished. At the same time, you can see:
Click the OK button to confirm, then safely remove the player. The
player has been upgraded successfully.
English – 29 | MP-299
Troubleshooting
Problem Possible Cause Solution
Battery is too low.
Charge the battery. Try
charging the player
overnight (8 hours).
Cannot power on.
Re-initialize player (press
reset hole with metal pin).
The buttons are
locked.
Unlock the buttons.
The player has no
response when
the buttons are
pressed.
Player "hangs".
Re-initialize player (press
reset hole with metal pin).
Unsupported
operating system
Ensure that your computer
is running a supported
operating system.
The player is
connected through a
USB hub.
Try connecting the player
directly to your computer.
No connection
between player and
PC
Check if the USB cable is
correctly connected and
in good condition.
Cannot be
downloaded from
PC.
No more free
memory in the player
Delete files which were not
longer needed.
The volume is too low. Adjust the volume.
Bad audio file. Delete or skip the file.
No sound when
playing an audio
file.
Headphone is not
connected correctly.
Ensure that the
headphones are
attached securely to the
player.
Bad audio file. Delete or skip the file.
The bit rate of the file
is too low.
The higher the bit rate of th
e
file, the better it will sound.
The minimum recommende
d
bitrate is 128kbps for MP3s
and 96kbps for WMAs
The sound quality
of the music is
poor
Headphone is not
connected correctly.
Ensure that the
headphones are
attached securely to the
player.
English – 30 | MP-299
Problem Possible Cause Solution
The file format is not
supported.
Skip it or reload another
file.
The player will not
play my music file
The file may be copy-
protected and you
no longer have
authorization to play
this file.
If you feel this is in error,
please contact the service
from which you
downloaded the file.
Incorrect language
setting.
Set in Settings/Language
correct language.
Onscreen text
looks weird.
Re-initialize player (press
reset hole with metal pin).
The file format is not
supported.
Make sure the video file is
converted to MTV format
with the provided
converter tool.
The video cannot
be played.
The video data is
corrupted
Skip it or reload another
file
The photo cannot
be displayed
The file format is not
supported
Try to use an image editor.
The TXT file cannot
be read
The file format is not
supported.
Skip it or reload another
file.
Earphone is not
connected to the
earphone jack.
Connect the earphone.
The earphone cord
functions as an antenna.
Poor FM reception
Electric devices near
the player.
Turn off the power of the
electric devices. If it is
effective, move and use
the player away from
those electric devices.
Player "hangs".
Re-initialize player (press
reset hole with metal pin).
The player has
malfunctioned
Try updating the player’s firmware. Please refer to
the Firmware Upgrades section of this manual for
instructions.
English – 31 | MP-299
Technical Specifications
Item Specification
Capacity The MP-299 is available with several
different capacities. Please refer to
the values on the packaging.
Battery Type Rechargeable Lithium Polymer-
Battery
Battery Life Up to 10 hours
LCD Display 1.8-inch colour TFT display
Audio Output 3.5mm Stereo (Headphone)
Earphone Power 5mW+5mW
Video Format MTV: 160x128, 25fps
Audio Format MP3, WMA, WAV
Photo Format JPG, BMP
Image Resolution BMP: 65535*65500 (Max.)
JPG: 65500*65500 (Max.)
Bit Rate MP3: 8-320kbps; WMA: 32-384kbps
SNR > 90dB
USB Port USB2.0 (MSC)
Operating Temperature 0°C .. +55°C
Dimensions
94mm x 42mm x 10mm
Weight
37g
WARRANTY
Owner’s name
Address
Dealer’s name Date of purchase
Dealer’s address
Model Serial Number
Warranty Period
TEAC Europe GmbH, hereinafter called TEAC, warrants this product against any defect in material and workmanship for
two (2) years from the date of purchase by the original retail purchaser. According to the following terms this TEAC
product will be repaired without charge of labor and materials by the authorized TEAC service stations, by the authorized
TEAC dealers and/or their authorized service stations. TEAC, the authorized TEAC service stations, the authorized
TEAC dealers and/or their authorized service stations may decide whether the defective product will be repaired or
replaced as a whole or partially. The TEAC dependancies, the authorized TEAC service stations, the authorized TEAC
dealers and/or their authorized service stations will also honor this warranty in the other EC and EFTA member states
based on the terms in this warranty conditions.
What is Covered and What is Not Covered.
Except as specified below, this warranty covers any defects in materials and workmanship of this product. The following
are not covered by the warranty:
1. Damage to or deterioration of the external cabinet.
2. Any unit that has been altered or on which the serial number has been defaced, modified, or removed.
3. Damage, deterioration or malfunction resulting from:
(a) accident, misuse, abuse or neglect;
(b) failure to follow instructions supplied with the product;
(c) any shipment of the product. Any damage arising of transportation is the liability of the freight company. Any
damage arising of transportation and any implicit and explicit risks are the liability of the freight company. This is
expressively not a liability of TEAC;
(d) repair or attempted repair by anyone not authorized by TEAC to repair this product;
(e) causes other than product defects, including lack of technical skill, competence or experience of the user. Espe-
cially damages which may arise of incidential use respectively by improper ventilation,
(f) damages caused by improper or incorrect installation of software,
(g) periodic check-ups,
(h) maintenance respectively repair of parts due to normal wear and tear,
(i) adoptions or adjustments to the product in order to conform to different national technical or safety standards of
any country other than the one for which the product was originally designed and manufactured.
Who May Enforce the Warranty
This warranty may be enforced only by the original retail purchaser.
What We Will Pay For
We will pay all labor and material expenses for items covered by the warranty. Payment of shipping and insurance charge
is discussed in the next section of this warranty.
How You Can Get Warranty Service
1. If your unit needs service during the warranty period, please contact the local authorized distributor for this product.
If you are unable to locate such a distributor, please contact your TEAC facility at the address indicated below.
2. After identifying the nearest authorized service station for this product the product or any parts believed to be defec-
tive must be shipped freight and insurance prepaid to such service station, together with a copy of this warranty
certificate and a copy of your sales receipt, showing the date of purchase. Please ensure to fill out the warranty
certificate correctly (do not forget the serial number of the product). TEAC reserves the right to refuse the guarantee
service if the documents are missing or incomplete in the understanding of this terms.
If the necessary repairs are covered by the warranty, and if you have sent the product or parts of it to the nearest
authorized service station, the return freight and insurance charges will be prepaid.
Please do not return your unit to the TEAC factory without our prior authorization (see also RMA form)!
Limitations of Liability and Exclusion of Implied Warranties
Unless considered unenforceable or unlawful under the applicable national law:
1. TEAC’s liability for any defective product is limited to repair or replacement of the product, at TEAC's option and the
option of authorized service stations, authorized dealers and their authorized service stations. No one is authorized
to assume any greater liability on TEACs behalf. TEAC shall not be liable for any damage to any other properties
independant of their virtual or real nature especially there is no liability for any damage to any kind of software and/
or any kind of databases caused by TEAC products. Furthermore TEAC is not liable for damages arising out of loss
of use, loss of revenue or profits, or any other damages, whether incidential, consequential, or otherwise.
2. All implied warranties or conditions, including but not limited to warranties or conditions of merchantability and fitness
for a particular purpose, hereby are excluded.
These warranty terms do not affect any statutory rights of consumers which were granted by the respective national laws.
TEAC Europe GmbH, DSPD:
Bahnstraße 12, 65205 Wiesbaden-Erbenheim, Germany
Internet: www.teac.de
Hotline:
+49 1805 55 83 79
TEAC Europe GmbH
DSPD
Bahnstraße 12
65205 Wiesbaden-Erbenheim
Germany
32

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