AUDIO PROBLEMS
PROBLEM: THERE IS NO SOUND
● Adjust the volume on the BRC.
● Confirm the volume is not muted.
● Use headphones to check sound output.
NETWORK PROBLEMS
PROBLEM: THE WAP-R8900 CAN NOT FIND THE MEDIA SERVER
● Wait a moment and try to search again.
● Close and open the Media Server program.
● Confirm the Media Server is shared and allows WAP-R8900 to access
media content.
● Confirm a network link is established.
● Check whether the IP address, default gateway address, and DNS address
of the Media Server are correctly configured, when a static IP address is
used.
● Check if the Windows firewall setting is set accordingly.
PROBLEM: THE WAP-R8900 IS UNABLE TO CONNECT TO NETWORK
● Check the signal strength is acceptable.
● Check the WLAN security setting, if enabled, is correct.
● Follow steps of static wired connection to confirm the IP address is properly
configured.
PROBLEM: WINDOWS SECURITY ALERT IS DISPLAYED AT STARTUP.
● If you are running Windows XP Service Pack 2 (SP2), the Windows Firewall
may block the Media Server program from accepting connections from the
Internet or the network when you start the program in an attempt to protect
your computer from possible malicious code or virus attacks. When you see
the security alert message: Click Unblock to continue and run the program.
PROBLEM: THE WAP-R8900 IS UNABLE TO CONNECT TO INTERNET RADIO
● An Internet connection is not available. Confirm the Internet connection
works. If not, refer to the router/gateway manual for Internet connection
settings.
● The Internet radio service is not available. The Internet radio station might
be off line or exceed its service capacity. Wait for a few minutes and retry.
● The Internet radio streaming format is not supported. The WAP-R8900 only
supports MP3/WMA Internet radio content.
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