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1 ) Check the wireless signal strength of your network, if it is weak (1~3 bars),
please move the router closer and try again;
2 ) Change the wireless Channel of the router to 1,6,or 11 to reduce interference
from other networks;
3 ) Re-install or update the driver for your wireless adapter of the computer;
4 ) Connect to wireless network.
T9. What can I do if I cannot access the USB disk after I modify the
Authentication settings?
This situation probably happens on your Windows computer due to its special
credential mechanism. Once you successfully access the USB disk, the connection will
be temporarily recorded and you will be refused to access the USB disk with another
account.
You can follow either method below to solve this problem:
¾ Method 1: Log off (sign out) from the Windows to delete the temporary connection
record.
¾ Method 2: (Only for Local Storage Sharing) Change the Address of the USB Disk
by referring to To Customize the Address of the USB Disk.
T10. What can I do if I am still required to enter the password for USB
access even though I have selected Remember my credentials in my
Windows computer?
Because of Windows special credential mechanism, if the USB access username you set
is the same as the Windows account name, Windows will be unable to remember the
password you set for the USB.
To solve this problem, you can set a different USB access username or make the USB
access password the same as your Windows account. After you modify the access
account, remember to log off (sigh out) from the Windows.
T11. Why am I never required to enter the account information for USB
access even though I have enabled the Authentication feature?
This situation probably happens on your Windows computer due to its special
credential mechanism. If your USB access username and password are both the same
as your Windows account, the Windows will automatically use its account information
to access the USB disk. Therefore, you will have no need to enter the username and
password.
