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1
Hi! Lets Get Started.
TTW Window AC
English
2
Table of Contents
English
Register and protect your purchase .................................................................................................. 3
Important Safety Instructions .............................................................................................................. 4
What’s in the Box ...................................................................................................................................... 6
Let’s Get Started! ...................................................................................................................................... 7
Direct Unit Mounting ............................................................................................................................... 9
How to Control Your AC ......................................................................................................................... 12
Operating Your AC ................................................................................................................................... 13
Care and Cleaning .................................................................................................................................... 15
Troubleshooting ........................................................................................................................................ 16
WiFi App Installation ............................................................................................................................... 17
Spanish
Registre y proteja su compra ............................................................................................................... 22
Instrucciones importantes de seguridad ......................................................................................... 23
¿Qué hay en la caja? ................................................................................................................................ 25
¡Empecemos! .............................................................................................................................................. 26
Montaje directo de la unidad ............................................................................................................... 29
Cómo controlar el aire acondicionado ............................................................................................. 31
Cómo funciona el aire acondicionado .............................................................................................. 32
Cuidado y limpieza ................................................................................................................................... 34
Resolución de problemas ...................................................................................................................... 35
Instalación de la aplicación WiFi ........................................................................................................ 36
French
Enregistrez et protégez votre achat ................................................................................................. 41
Consignes De Sécurité Importantes .................................................................................................. 42
Contenu de l’emballage .......................................................................................................................... 44
Commençon! ............................................................................................................................................... 45
Montage direct de l’appareil ................................................................................................................. 46
Comment régler votre climatiseur ..................................................................................................... 50
Fonctionnement de votre climatiseur............................................................................................... 51
Entretien et nettoyage ............................................................................................................................ 53
Dépannage .................................................................................................................................................. 54
Configuration de l’application WiFi ................................................................................................... 55
3
Product Replacement
Free 1-time replacement if product cannot be fixed.
TCL Parts & Service
Genuine TCL parts & factory certified service.
No Deductible
$0 out of pocket expense.
Priority Service
Free shipping and rapid turn-around time.
Extended Manufacturer Coverage
Extended parts & labor coverage for manufacturer defects.
PROTECT PLUS
Thank you for choosing TCL. We want your ownership experience to bring you as much joy as
the product you purchased does, so we’re oering you a special price on TCL Protection Plans
when you purchase during registration. Add a TCL Protection Plan within your first 30 days of
ownership to receive the best value and we’ll make sure nothing gets in the way of you enjoying
your new product.
Add a TCL Protection Plan when you register your
product and be covered from life’s mishaps
Benefits & Description
Up To 4 Years
3-5 Days3-5 Days
Up To 4 Years
Scan or text a photo of
the camera icon to 71403
Register easily with your smartphone
Or register online at www.tclusa.com/register
Need help? Visit photoregister.com/help or text HELP to 71403
Register and protect your purchase
Accidental Damage Protection
Coverage for drops, breaks and spills starts after 30 days.
ENGLISH
*Extended service plans (i.e., “Protect” and “Plus” plans) are only oered in the United States (US). All TCL
products continue to oer a limited consumer warranty in both the US and Canada. Please refer to the warranty
section in this guide for additional details on warranty information.
TCL-TTWAC
18K – 24K BTU
208/230 Volt
15K BTU
115 Volt
IMPORTANT SAFETY INSTRUCTIONS
Before installing and using your air conditioner, please read owner’s manual carefully. Store this
manual in a safe place for future reference. Your safety and the safety of others is very important
to us. Please pay attention to all safety messages outlined in this owner’s manual. Take proper
precautions to avoid unattended operations. Do not run air conditioner with outside protective
cover in place. This could result in mechanical damage to the air conditioner. Do not store or use
gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
Do not place objects or liquids on top of the unit.
Do not allow children to operate this device.
WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner,
follow the following basic precautions:
ELECTRICAL REQUIREMENTS
The electrical ratings for your air conditioner are listed on the model and serial number label
located on the front right side of the unit (when facing the front).
To avoid the risk of property damage, personal injury, or fire, only use copper conductors.
LCDI or AFCI Power Cords - National Electric Code (NEC) now requires power cords that sense
current leakage and can open the electrical circuit to the unit on units rated at 250 volts or less. If
the unit does not operate, check the reset button located on or near the head of the power cord
as part of the normal troubleshooting procedure. Do not use the reset button as normal means of
turning the unit on and o.
REGISTER YOUR APPLIANCE
You can register your appliance online by going to register.tcl.com
Be sure to retain your original sales receipt. A valid proof of purchase is required for all
warranty claims.
BATTERY WARNING STATEMENT
Do not mix old and new batteries and do not mix alkaline, standard (carbon-zinc) or rechargeable
(ni-cad, ni-mh, etc.) batteries
Document your model and serial numbers here:
Model #___________________________________ Serial #______________________________
You can locate your 20 digit serial number underneath the bar code (right hand side of the AC).
WARNING
Specific electrical requirements are shown in the diagram below.
Follow the requirements below for the type of plug on the
power supply cord.
Electrical Shock Hazard
Plug into a grounded 3
prong outlet.
Do not remove the
ground prong.
Do not use an adapter plug.
Do not use an extension cord.
Failure to follow these instructions
can result in death, fire, or
electrical shock
Do not use a splitter, daisy chain,
or overload an outlet. Doing this
can cause electrical fires and/or
electrocution. Do not share the
outlet being used by the unit with
another appliance or
electronic device.
Wiring Requirements Power Supply Cord Power Requirements
• (15K) 115 Volts
(103 min – 127 max)
(18K – 24K) 230 Volts
(187 min – 253 max)
• (15K) 0-11 amps
(18K) 7.1 amps
(24K) 11.0 amps
(15K) 3.15 amp
time-delay fuse or
circuit breaker
(18K-24K) 3.15 amp
time-delay fuse or
circuit breaker
• Use on single outlet
circuit only on all sizes
• H8T91, 8T3E1,
H8T9E1, 10T3E1,
H10T9E1,
12T3E1,
H12T9E1:
115V grounded
wall outlet
• H8T9X,
H10T9X,
H12T9X:
230V grounded
wall outlet
5
DO NOT RETURN TO STORE
TCL SUPPORT:
support.tcl.com
1-800-825-6747
contact us first
with any questions
WE ARE
READY TO
HELP
BE CAREFUL WHEN REMOVING
THE AIR CONDITIONING UNIT
RECOMMENDED GROUND METHOD
For your personal safety, this air conditioner must be grounded. This air conditioner is equipped
with a 3 prong power supply cord with a grounded plug. To minimize the possibility of electrical
shock, the cord must be plugged into a 3-prong outlet and grounded in accordance with all local
codes and ordinances. If a 3-prong outlet is available, it is the customer’s responsibility to have a
properly grounded 3 prong outlet installed by a qualified electrician
FCC CAUTION
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation. Any Changes
or modifications not expressly approved by the party responsible for compliance could void the
users authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
This Class B digital apparatus complies with Canadian ICES-003. This device contains
license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science, and Economic
Development Canada’s license-exempt RSS(s). Operation is subject to the following
two conditions:
i. This device may not cause interference.
ii. This device must accept any interference, including interference that may cause undesired
operation of the device.
This device uses 410a refrigerant
6
BEFORE YOU BEGIN
To reduce the risk of fire, electric shock, or personal injury, thoroughly read the Manual and all
instructions completely and carefully. Follow all local codes and ordinances, which may require
HVAC licensed technicians for installation.
Children are prohibited to unbox the unit.
Children and pets are prohibited from playing with the product package at risk of suocation.
Save these instructions for local inspectors use
Observe all governing codes and ordinances
Note to installer – be sure to leave these instructions with the consumer
Note to consumer – keep these instructions for future reference
We recommend 2 people install this product
Proper installation is the responsibility of the installer
Product failure due to improper installation is not covered under warranty
What’s in the box
NO. APPEARANCE PART NAME QUANTITY
1Through-The-Wall Air
Conditioner 1
2Remote Control 1
3Trim Frame 1
(Left & Right legs) 2
4Trim Frame 2
(Top & Bottom legs) 2
5Aluminum Grill 1
6Rear Plastic Grill 1
71/4” Screw 4
8Grounding Wire with Tooth
Washer 1
9Battery (AAA) 2
DIMENSION PART NAME QUANTITY
1’’x3/4’’x14’’ Seal sponge 2
1’’x3/8’’x14’’ Seal sponge 2
1’’x3/8’’x25’’ Seal sponge 3
1’’x1 1/2’’x25’’ Seal sponge 3
1’’x1 1/2’’x14’’ Seal sponge 2
1’’x1 1/2’’x84’’ Seal sponge 1
3 3/ 4’’x1 1/2’’x4’’ Seal cotton 4
3/4’’x1 1/2’’x17’’ Seal cotton 2
Tools needed: Drill and drill bits, Phillips head screwdriver, Flat headed screwdriver, tape measure,
level, scissors or knife, pencil.
7
Let’s get started!
Step 1: Testing
Before you install the AC, lets test it to make sure it made it safely to your home and your outlet
has the proper power output to run your AC. Place it on a flat surface, plug it directly into a wall
outlet (do not use a power strip or other device), and turn it on. Next, use the Mode button on your
control panel to change the AC into Cool Mode and press the down arrow to set the temperature
to the lowest setting. After 3 minutes, the AC should be blowing cool air. If so, please continue to
the next step. If not, see detailed troubleshooting tips at support.tcl.com.
Step 2: Installation
UNIVERSAL WALL-SLEEVE DIMENSIONS
WARNING: High Voltage: Disconnect ALL power before servicing or installing this unit.
Multiple power may be present. Failure to do so many cause property damage, personal
injury, or death.
WARNING: During installation, it is the responsibility of the installer to make sure the
surrounding area, including directly under the unit, is free and clear of objects including but
not limited to persons (especially children), pets, and/or other valuable items.
1. Identify which brand your wall-sleeve is and ensure its dimensions match those in the
chart below.
Type Wall-sleeve Dimension
Height Width Depth
Standard Dimension 15 3/4” 26” 20”
2. The wall sleeve used to mount the air conditioner must be in sound structural condition and
have a rear grill that is securely attached to the sleeve, or rear flange that serves as a stop for
the air conditioner.
3. Remove the old air conditioner from the wall sleeve.
4. Clean the interior of the wall sleeve, do not disturb the seals.
5. Make sure the sleeve is securely installed and in sound structural condition.
6. Measure the size of the sleeve to ensure the air conditioner will fit.
7. Slope – ensure your unit has a rearward slope to drain any accumulated condensation.
8
8. Repair/repaint the sleeve surface if needed.
9. For best performance, replace the existing rear louver grill with the plastic mesh unit supplied
in the package. Measure and cut the plastic grill to fit and place inside the wall sleeve against
the rear flange.
10. The ground wire hole does not exist. In a clear area about 3 inches (max) from the front edge,
drill a 3/16’’ pilot hole for the grounding screw through the left-hand side of the sleeve as
shown below. Pull the loose end of the ground wire out of the front of the sleeve and bend it
away from the opening. This should be attached to the air conditioner once installed.
11. Install the new unit into the wall sleeve.
12. To attach the ground wire to the new unit, remove the screw from the left side on the front.
13. Assemble and install the trim frame.
14. Make sure there are no curtains, blinds, furniture, or any other objects blocking the front of
the air conditioner restricting airflow.
Existing Frigidaire sleeves may have older single sided intake grills, as pictured below.
9
1. These grills should be replaced with the dual intake grill type, as pictured below.
Remove the existing single intake grill and save the mounting screws.
Warning: When removing the grill, protect it from falling by securing with a leash. This can be
fastened with a cord or strap looped through the grill and secured with a knot. Holding the grill by
the leash with one hand, remove the retaining screws so that the grill can be removed through the
front of the sleeve.
Place the grill included with your new air conditioner towards the inside rear of the sleeve.
Attach the new grill by aligning the four mounting holes.
Re-insert the self-tapping screws into the nylon retainers.
Direct Unit Mounting
In the event that the dual intake grill cannot be mounted directly to the sleeve, it is recommended to
attach the grill to the back of the through-the-wall unit with the hole pre-drilled in the unit.
1. Attach the 2 seals(1’’x3/8’’x14’’), as Fig. 1.
2. Position the grill over the rear of the unit making sure that:
The double set of screw holes are at the bottom.
The intake fins on either side are pointed away from the unit.
3. Align the top of the grill with the top of the unit. Make sure the overhang on each side is equal.
4. Install 4-#8 self-tapping screws to ax the grill to the unit.
5. Insert the unit into the sleeve.
10
Seal Installation
1. Use 1’’x3/8’’x25’’ long seal in the center at the top of the sleeve. Remove the back paper and
press into position.
2. Use 1’’x3/8’’x14’’ seal both to the left and right sides of the sleeve.
3. Cut the 1’’x3/8’’x25’’ long seals to 14’’ length each and attach to the vertical sections of the
grill as shown.
4. Take the 1/2’’x3 1/2’’x1 1/2’’ centering blocks (one on each side wall). Place in the center of side
wall with the tapered end facing the opening.
Ground Wire Installation
Caution: To avoid the risk of property damage, personal injury, or fire, only use copper
conductors. Thoroughly read the Manual and all instructions completely and carefully.
1. Install screw end of the ground wire into the inside of the sleeve according to
preparation instruction.
2. Before sliding the unit all the way back, remove the second screw from left side of unit.
3. Remove plastic washer from screw.
4. Screw the other end of the ground wire into the unit as shown. Make sure the toothed washer
is against the cabinet
11
Trim Kit Installation Instructions
1. Install the 1’’x1’’x84’’ long stuer seal between the wall sleeve and the unit. A flat-bladed
screwdriver or putty knife is needed.
2. Assemble the trim frame by inserting the top and bottom pieces into the side pieces and
snapping them into place.
3. Pull the cord through the trim frame and slide the trim over the unit until flush with the wall.
3

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