658418
38
Verklein
Vergroot
Pagina terug
1/39
Pagina verder
IContents
I
© 2011 TC-Helicon Vocal Technologies
Table of Contents
Part I Introduction
1
................................................................................................................................... 21 About TC-Helicon
Part II Quickstart
3
Part III Common Tasks
3
................................................................................................................................... 31 Backing up your presets
................................................................................................................................... 52 Upgrading your product's firmware
................................................................................................................................... 73 Restoring your presets
................................................................................................................................... 104 Registering your TC-Helicon product
Part IV Getting Around
12
................................................................................................................................... 121 Device Bar
................................................................................................................................... 132 Control Button
................................................................................................................................... 153 Home
.......................................................................................................................................................... 16Product and Feed Filter Bar
.......................................................................................................................................................... 16Banner Window
.......................................................................................................................................................... 16Post Window
................................................................................................................................... 184 Presets
.......................................................................................................................................................... 18Tools
.......................................................................................................................................................... 21Working Data
.......................................................................................................................................................... 22Details
.......................................................................................................................................................... 24Archives
.......................................................................................................................................................... 25Online Library
................................................................................................................................... 275 Firmware
.......................................................................................................................................................... 28Current Version
.......................................................................................................................................................... 29Versions
................................................................................................................................... 306 Manuals
................................................................................................................................... 327 Account
Part V Tips
33
................................................................................................................................... 331 Keyboard Shortcuts
................................................................................................................................... 342 Multi-user OS accounts
................................................................................................................................... 343 Products with Part A and B
Part VI Troubleshooting
35
................................................................................................................................... 351 Can't see any posts
................................................................................................................................... 352 My product is not recognized
................................................................................................................................... 353 There are no posts for my product
................................................................................................................................... 364 No tab, copy or paste in the Account page
................................................................................................................................... 365 Can't find my archives
VoiceSupport - 1.2.00II
© 2011 TC-Helicon Vocal Technologies
................................................................................................................................... 366 VoiceLive Touch Favorites
Introduction 1
© 2011 TC-Helicon Vocal Technologies
1 Introduction
VoiceSupport is your TC-Helicon USB enabled product’s connection to the online world. TC-Helicon
designs its USB enabled products to grow and evolve, just like your use of our vocal processors.
VoiceSupport is the application that allows you to install new firmware updates, stay in touch with the
latest news, tips & tricks, and singing advice as well maintain your personal database of presets.
Key Features:
Drag & drop preset librarian functions
Access to online preset library
Delivers customizable content about your products and other TC Helicon products
VoiceCouncil feeds for the latest advice for singers
Firmware upgrading
Account management
Access to support and product manuals
Windows Requirements:
- XP SP2 or SP3
- Vista 32 or 64 bit
- Windows 7 32 or 64 bit
Mac Requirements:
- OSX 10.4, 10.5, and 10.6 supported. (OSX 10.6 recommended)
About TC-Helicon
QuickStart
VoiceSupport - 1.2.002
© 2011 TC-Helicon Vocal Technologies
1.1 About TC-Helicon
At TC-Helicon, we truly believe that the voice is the world's most beautiful instrument. We don't mean to
degrade other beautiful instruments, but the singing voice is the anthropological source for all things
melodic.
You should know there is a dedicated group of engineers, researchers and product specialists based in
Victoria BC, Canada, who spend every waking moment of their working lives listening, talking, singing,
and interacting with singers and those who have passion for the singing voice. All this knowledge and
experience is used to design products respecting and empowering the modern vocalist.
Our products focus on removing barriers and inspiring creativity in performance. That's why our products
range from near-field personal vocal monitors to floor-based vocal multi-effects pedals.
Enjoy!
The TC-Helicon Team
a TC Group company
Quickstart 3
© 2011 TC-Helicon Vocal Technologies
2 Quickstart
1. Make sure your computer is connected to the internet.
2. If you have USB-enabled TC-Helicon products, connect them to your Windows or Mac computer.
3. Install the VoiceSupport software.
4. Run VoiceSupport.
4. Choose common tasks below for getting started, or get a full overview in the Getting Around section.
3 Common Tasks
Backing up your presets
Upgrading your product's firmware
Restoring your presets
Registering your TC-Helicon product
Getting Around will give you detail on all the pages in VoiceSupport
3.1 Backing up your presets
This section describes how to create an Archive using VoiceSupport. For more detailed information on
the preset page, go to the Presets section.
1. Connect your product via USB.
2. Run VoiceSupport.
3. Confirm your product is selected. A connected product appears at the bottom left hand corner of the
window in blue.
4. Select the Presets page. To download presets from your unit, hit the button shown in the center of
the preset page. (Note: By default, the application will not download all the presets into the Working
Data on startup. To change these options, see the Control Button section.)
VoiceSupport - 1.2.004
© 2011 TC-Helicon Vocal Technologies
6. Click the icon and name your archive. You can rename the archive in the Details window.
Common Tasks 5
© 2011 TC-Helicon Vocal Technologies
Learn more about preset management.
3.2 Upgrading your product's firmware
1. Connect your product via USB.
2. Run VoiceSupport.
3. Confirm your product is connected. A connected product appears at the bottom left hand corner of the
window in blue.
4. Select the Firmware page.
VoiceSupport - 1.2.006
© 2011 TC-Helicon Vocal Technologies
5. Select the firmware you want to install. New firmware is indicated by a icon.
6. Click Yes to update firmware.
7. After starting a firmware update, the software will show a pop up box which warns the user that the
device must restart on its own after a software update.
8. After the firmware is loaded and your product restarts, click the Rescan button to reconnect your
product.
Warning: Do NOT press Rescan or turn your product off manually during the update process.
Wait for the product to restart on its own before pressing Rescan.
Common Tasks 7
© 2011 TC-Helicon Vocal Technologies
Learn more about updating your firmware.
3.3 Restoring your presets
This section describes how to restore your presets from an Archive. For more detailed information on
the preset page, go to the Presets section.
1. Connect your product via USB.
2. Run VoiceSupport.
3. Confirm your product is selected. A connected product appears at the bottom left hand corner of the
window in blue.
4. Select the Presets page. Archives for your connected product are shown below the Working Data
window.
VoiceSupport - 1.2.0036
© 2011 TC-Helicon Vocal Technologies
6.4 No tab, copy or paste in the Account page
VoiceSupport does not support the tab button or copy and paste functions within the account page on a
PC. However, you can click the LAUNCH IN BROWSER link to register your product or manage your
account in your browser.
6.5 Can't find my archives
If you can't find your Archives on your VoiceLive 2 it's likely you've updated your TC-Helicon product to a
new version of firmware that is not compatible with your old presets. To get access to those presets:
1. downgrade your firmware to the version you used to make the Archives.
2. Click the preset page, your archives associated with that firmware will be accessible.
3. Click Export.
4. Select where you want to export to using the Browse button.
5. Select All Presets as export data.
6. Set Export Source to be the name of the Archive you want to access after you have upgraded.
7. Upgrade to the new version of firmware, rescan when your product has rebooted.
8. Select your product, and click the Preset page.
9. Select Import.
10. Browse to the file you exported.
11. Select the destination as Working Data and click Start Import.
12. When presets have been imported into the Working Data, click Apply Changes.
6.6 VoiceLive Touch Favorites
VoiceLive Touch Favorites are stored at the bottom of the preset window from Preset 276 to Preset 300.
38

Hulp nodig? Stel uw vraag in het forum

Spelregels

Misbruik melden

Gebruikershandleiding.com neemt misbruik van zijn services uitermate serieus. U kunt hieronder aangeven waarom deze vraag ongepast is. Wij controleren de vraag en zonodig wordt deze verwijderd.

Product:

Bijvoorbeeld antisemitische inhoud, racistische inhoud, of materiaal dat gewelddadige fysieke handelingen tot gevolg kan hebben.

Bijvoorbeeld een creditcardnummer, een persoonlijk identificatienummer, of een geheim adres. E-mailadressen en volledige namen worden niet als privégegevens beschouwd.

Spelregels forum

Om tot zinvolle vragen te komen hanteren wij de volgende spelregels:

Belangrijk! Als er een antwoord wordt gegeven op uw vraag, dan is het voor de gever van het antwoord nuttig om te weten als u er wel (of niet) mee geholpen bent! Wij vragen u dus ook te reageren op een antwoord.

Belangrijk! Antwoorden worden ook per e-mail naar abonnees gestuurd. Laat uw emailadres achter op deze site, zodat u op de hoogte blijft. U krijgt dan ook andere vragen en antwoorden te zien.

Abonneren

Abonneer u voor het ontvangen van emails voor uw TC Helicon VoiceSupport bij:


U ontvangt een email met instructies om u voor één of beide opties in te schrijven.


Ontvang uw handleiding per email

Vul uw emailadres in en ontvang de handleiding van TC Helicon VoiceSupport in de taal/talen: Engels als bijlage per email.

De handleiding is 4,41 mb groot.

 

U ontvangt de handleiding per email binnen enkele minuten. Als u geen email heeft ontvangen, dan heeft u waarschijnlijk een verkeerd emailadres ingevuld of is uw mailbox te vol. Daarnaast kan het zijn dat uw internetprovider een maximum heeft aan de grootte per email. Omdat hier een handleiding wordt meegestuurd, kan het voorkomen dat de email groter is dan toegestaan bij uw provider.

Stel vragen via chat aan uw handleiding

Stel uw vraag over deze PDF

Uw handleiding is per email verstuurd. Controleer uw email

Als u niet binnen een kwartier uw email met handleiding ontvangen heeft, kan het zijn dat u een verkeerd emailadres heeft ingevuld of dat uw emailprovider een maximum grootte per email heeft ingesteld die kleiner is dan de grootte van de handleiding.

Er is een email naar u verstuurd om uw inschrijving definitief te maken.

Controleer uw email en volg de aanwijzingen op om uw inschrijving definitief te maken

U heeft geen emailadres opgegeven

Als u de handleiding per email wilt ontvangen, vul dan een geldig emailadres in.

Uw vraag is op deze pagina toegevoegd

Wilt u een email ontvangen bij een antwoord en/of nieuwe vragen? Vul dan hier uw emailadres in.



Info