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Sygic GPS Navigation
User guide
Dear customer,
Thank you for choosing Sygic GPS Navigation.
Sygic GPS Navigation software is a complete navigation system with realistic 3D
maps, accurate search and precise route computing. Sygic GPS Navigation goes
beyond professional car navigation, supporting pedestrian navigation and basic
level for outdoor activities.
Sygic GPS Navigation is offline navigation software and does not require online
connection to operate. Online connection is only necessary during initial
installation and activation of the software and for installing maps and updates.
Online connection is also necessary for optional add-on services such as Traffic
information and crowd-sourced Police trap alerts.
Your safety and the safety of your passengers is of utmost importance, that is
why you should always plan your route before the beginning of the journey.
Also make sure that you have installed all maps and updates while in the
comfort of your home or at a place with solid Wi-Fi connection. For longer trips
make sure that you have a compatible charger to avoid draining the device
battery.
While driving, always keep your eyes on the road and avoid operating the
software. Local roadway signs and regulations take precedence over indications
of this navigation software. Please take reasonable care and keep your own
sound judgment while following instructions.
We wish you a pleasant and safe journey.
Sygic | Bringing life to maps
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User guide
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TABLE OF CONTENTS
I. GETTING STARTED ......................................................................................................................... 3
II. BROWSING THE INTERACTIVE MAP .......................................................................................... 5
II.I. CALLING UP THE ACTION MENU.....................................................................................................................5
II.II. FUNCTIONS AVAILABLE IN MAP BROWSING MODE ......................................................................................7
III. ACTION MENU – BASIC NAVIGATION FUNCTIONS.................................................................. 9
IV. SEARCHING AND ENTERING A DESTINATION ....................................................................... 12
IV.I. QUICK SEARCH ............................................................................................................................................. 12
IV.II. NAVIGATING TO AN ADDRESS ............................................................................................................... 12
IV.III. NAVIGATING TO A POINT OF INTEREST ............................................................................................... 13
IV.III.a Searching POI by Categories ................................................................................................................ 15
IV.IV. NAVIGATING TO A CONTACT ................................................................................................................. 16
IV.V. NAVIGATING HOME ............................................................................................................................... 17
IV.VI. NAVIGATING TO RECENT DESTINATIONS / HISTORY ......................................................................... 19
IV.VII. NAVIGATING TO FAVORITE DESTINATIONS......................................................................................... 21
IV.VII.a Adding a new Favorite destination ................................................................................................... 22
V. CHOOSING YOUR ROUTE ............................................................................................................. 23
VI. TURN BY TURN NAVIGATION .................................................................................................... 25
VII. EDITING & AVOIDING PARTS OF ROUTE ................................................................................ 27
VII.I. ROUTE SUMMARY .................................................................................................................................. 27
VII.II. AVOID MOTORWAYS, TOLL ROADS, FERRIES…................................................................................... 28
VII.III. IMPORTANT PLACES .............................................................................................................................. 28
VII.IV. OTHER OPTIONS IN ROUTE SUMMARY MENU ...................................................................................... 29
VIII. ROUTE OPTIONS - DEMONSTRATE & SAVE ROUTE ............................................................. 31
IX. ADDING WAYPOINTS TO YOUR ROUTE .................................................................................. 33
IX.I. DRAG & DROP ROUTE EDITING ................................................................................................................... 34
IX.II. OPTIMIZE ROUTE WITH MULTIPLE WAYPOINTS .................................................................................. 35
X. POI ON ROUTE, SIDE BAR & SAFETY WARNINGS ................................................................. 36
X.I. POI ON ROUTE ............................................................................................................................................. 36
X.II. SHARP CURVE WARNINGS ............................................................................................................................ 37
X.III. SIDE BAR ................................................................................................................................................ 38
XI. ONLINE FEATURES........................................................................................................................ 40
XI.I. CONNECTION ................................................................................................................................................ 40
XI.II. TRAFFIC ................................................................................................................................................. 41
XI.III. CROWD-SOURCED POLICE TRAPS AND TRAFFIC ................................................................................. 44
XII. TRAVEL BOOK ................................................................................................................................ 45
XIII. SOS/HELP ........................................................................................................................................ 46
XIV. TROUBLESHOOTING .................................................................................................................... 47
XIV.I. ACQUIRING GPS POSITION ................................................................................................................... 47
XIV.II. PROBLEM ENTERING A DESTINATION .................................................................................................. 48
On Android and iOS devices ........................................................................................................................................ 48
XIV.III. PROBLEM DOWNLOADING MAPS ON ANDROID & IOS ........................................................................ 49
On an Android device ..................................................................................................................................................... 49
XIV.IV. FREQUENT FREEZING AND CRASHING ON ANDROID DEVICE .............................................................. 49
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XIV.V. PROBLEM DOWNLOADING APPLICATION ............................................................................................. 50
On an iPhone / iPad ........................................................................................................................................................ 50
On an Android device ..................................................................................................................................................... 50
XIV.VI. TRAFFIC IS NOT WORKING .................................................................................................................... 50
XIV.VII. BLACKSCREEN, THE APPLICATION STOPPED WORKING ...................................................................... 51
On an Android device ..................................................................................................................................................... 51
On an iPhone or iPad: .................................................................................................................................................... 51
XIV.VIII. TROUBLE DOWNLOADING RESOURCES FROM GOOGLE PLAY ....................................................... 52
XV. SETTINGS ........................................................................................................................................ 53
XV.I.a Map.................................................................................................................................................................... 53
XV.I.b Connection ..................................................................................................................................................... 54
XV.I.c Notification & Sounds .............................................................................................................................. 54
XV.I.d Route planning ............................................................................................................................................ 55
XV.I.e Hardware ....................................................................................................................................................... 55
XV.I.f Regional .......................................................................................................................................................... 55
XV.I.g Battery management ............................................................................................................................... 56
XV.I.h Information bar .......................................................................................................................................... 56
XV.I.i Side bar ........................................................................................................................................................... 57
XV.I.j Travel book ................................................................................................................................................... 57
XV.I.k Autoclose dialog ......................................................................................................................................... 57
XV.I.l Favorite POI .................................................................................................................................................. 57
XV.I.m About ................................................................................................................................................................ 58
XV.I.n Reset to defaults.......................................................................................................................................... 58
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I. Getting started
In Navigation Mode (A), the software tracks your position for visual reference of
the route and map around you. If you want to explore other locations, drag the
map with your fingers to switch to Map Browsing Mode (B). To select
destinations, review information about your route and alter settings, go to Menu
(C).
A. Navigation Mode
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B. Map Browsing Mode
C. Menu
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II. Browsing the interactive map
When you drag the map with your fingers the Map Browsing mode is switched
on. In the Map Browsing mode you can explore the map, learn details about
places, search for locations and choose to navigate there and also edit planned
routes.
II.I. Calling up the Action menu
A variation of Action menu appears each time you select a location. In Action
menu you can select functions such as Drive to, Walk there, Nearby POI, Add to
favorites and many others.
To select a place on the map, such as a City, a Street, a POI, or a photo, tap on it.
It will be highlighted and an info bubble with its name or its GPS coordinates will
appear. Confirm your selection by tapping on the info bubble and Action Menu
with functions available for selected location will appear.
(For more information please consult chapter Action menu.)
Tap on the info bubble to call up Action menu
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Note: The action menu appears only if you zoom into a part of map that is
included in your product license.
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II.II. Functions available in Map Browsing mode
1. Distance & Direction to Car
Shows the direction and distance to your last valid GPS position. Tap on the
indicator to view the location on the map.
2. Back
Returns back to the previous screen.
3. Quick search
Lets you search for address, POIs, contacts, history or favorites. When no results
are available you can use Detailed search or Google local search.
4. Menu
Opens up Menu, you can scroll between the menu pages by sliding a finger
across the screen on smart phones, or using the scroll bar on the right side on
Personal Navigation Devices (PND)
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5. Compass
Dragging the compass turns the map around and changes direction of the view.
Tap on the compass to return the map to the north-up position.
6. Zoom
Lets you zoom-in (+) for a more detailed view, or zoom out (-) for a broader view
of what is around. Alternatively you can use multi-touch gestures on certain
devices.
7. 2D/3D view
Taping on the grid between the (+) and (-) symbols on the right side of the
navigation screen will switch between 2D a 3D view.
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III. Action menu – basic navigation functions
A variation of Action menu appears each time you select a location by:
- Tapping and selecting a place on the map (see Browsing the interactive map)
- Setting an Address in the Navigate to… menu and tapping Done
- Selecting a Contact or Friend
- Tapping on the navigation arrow (vehicle indicator on map)
Example of Action menu after selecting a place on the map
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Drive to
Sets selected location as destination and calculates a route for car navigation.
Walk there
Sets selected location as destination and calculates a pedestrian route.
Travel via
Inserts selected location as a waypoint into an existing route. This option is only
available if you have already planned a route.
Pass by
Inserts selected city as a waypoint into an existing route. The route will pass by
the city, without taking you through the city center. This option is only available
if you have already planned a route.
Nearby POI
Shows the list of all POI near you or near existing route.
Add to favorites
Adds selected location to the list of favorite destinations.
Share location
Sends a message with position via e-mail, SMS or Facebook.
Add POI
Adds selected location to the database of points of interest (POIs).
Switch to walking mode/ Switch to driving mode
Lets you switch navigation mode from car navigation to pedestrian and vice
versa, appears after taping on the navigation arrow.
Save current position
Saves current GPS coordinates so you can find your car later. This option
appears after taping on the navigation arrow.
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Navigate to saved position
Once a position is saved with the Save current position feature, this option lets
you navigate back there. This option appears after taping on the navigation
arrow.
Take a photo
Turns on the camera so you can take a photo, photo will contain a geo-tag so
you can later navigate to that place. This functionality is only available on
devices with a camera.
Call friend
Dials contact’s number. This option appears after taping on Contacts / Friends
and is available only on devices with phone functionality.
Send SMS
Lets you compose and send a SMS message to the selected contact. This option
appears after taping on Contacts / Friends, and is available only on devices with
phone functionality.
Send Message
Sends a message to a Friend from My Community. This option appears after
taping on Friends, and is only available on connected devices.
Remove this friend
Removes Friend from the list in My Community, selected Friend will not be
notified about his/her removal.
Assign new position
Sets a new GPS position linked to a Contact/Friend.
Profile
Shows the friend’s profile from My Community.
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IV. Searching and Entering a Destination
IV.I. Quick search
You can look for any Address, POI, Contact, History or Favorite with the Quick
search function. Quick search is available in:
- Navigation mode
- Map Browsing mode
Type the name of the City, Street, POI, Contact, History, or Favorite into the
search field.
If there are no results are available you can continue searching with Detailed
search or Google local search.
To set chosen location as your destination, tap the Drive to, Walk there or Travel
via button. For more actions, see the chapter Action menu.
To select a different place altogether, tap the Back button.
IV.II. Navigating to an address
To set your destination by entering its address select:
Menu > Navigate to… > Address or POI
afterwards you can proceed to Select City or Postal Code or Select Street
directly. Enter the first few letters of the City/Street name to see a list of
suggestions. Once you select street name, you will be able to Select House
number.
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To set chosen location as your destination, tap Drive to or Walk there. For more
actions, see the chapter Action menu.
Sygic supports City-first and Street-first address entry.
City-first address search Street-first address search
IV.III. Navigating to a Point of Interest
In addition to the road network, the map also contains the details of thousands
of Points of Interest (POIs) such as gas stations, restaurants, hotels, tourist
attractions and other facilities.
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To set a POI as your destination, you have multiple options:
- Menu > Navigate to… > Address or POI will find POI near the selected
address
- Menu > Navigate to… > Nearby POI shows a list of POIs near your current
(or last valid) position.
- In Map Browsing Mode tap on any location and choose Nearby POI from
Action Menu or tap on any POI that you can see on the map
POI near selected address List view
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IV.III.a Searching POI by Categories
You can switch between:
- List view (shows a list of POIs nearest to chosen location)
- Groups view (shows POI categories and subcategories).
To refine your search results, tap the search icon at the bottom of the screen
and type the name of the POI you are looking for. You can also enter partial
names.
When finished, the Action Menu pops up. For more information, see the chapter
Action menu.
POI Groups view Searching selected POI group
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IV.IV. Navigating to a Contact
If you want to navigate to a Contact from your phone, you can select their name
directly from your contact list:
Menu > Navigate to… > Contacts
In the list, scroll to the desired contact, or tap on the magnifying glass and enter
their name. You can also enter partial names.
Tap on the name of the Contact and action menu will appear. To set the address
assigned to a contact as your destination, tap the Drive to, Walk there or Travel
via button. For more actions, see the chapter Action menu.
NOTE: To set your destination from the contact list, the selected contact must be
stored with a full address.
.
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IV.V. Navigating Home
To start using this feature, you need to set your home location first, select:
Menu > Navigate to… > Home
Following options will appear:
Current position
Sets your last valid GPS position as your home address
Select form map
Opens map browsing mode so you can select a location
Address or POI
Once your home address is stored, you can navigate home by choosing
Menu > Navigate to… > Home
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Setting the Home location Navigate home
If you wish to change your Home address, tap the Set button.
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IV.VI. Navigating to Recent Destinations / History
Sygic keeps track of your recent destinations, making it easy to return to a place
that you have navigated to before.
When entering an address through
Menu > Navigate to…> Address or POI
the last address entered, is preselected.
When selecting a City or a Street, the list of previous selections will appear.
Or you can go directly to a list of recent destination by selecting
Menu >Navigate to…> History
and start navigation by selecting a previous destination from the list shown.
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History list
Tap on the item and select action.
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IV.VII. Navigating to Favorite Destinations
To view the list of your favorite destinations, select
Menu > Navigate to…> Favorites
You can start navigation by selecting a Favorite destination from the list shown.
Favorites list
Select the desired Favorite destination by tapping it and then select your next
option from the Action Menu.
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IV.VII.a Adding a new Favorite destination
To add new item to the list of your Favorite destinations tap on Add then set
address by choosing from following options:
Current position
Sets your last valid GPS position as your home address
Select form map
Opens map browsing mode so you can select a location
Address or POI
You can also Add Favorite destination by selecting a place in the Map Browsing
mode and choosing Add Favorite in the Action Menu.
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V. Choosing your route
Once you select a destination tap the Done button and Action Menu with
options: Drive to and Walk there will appear.
Choose navigation for Cars (Drive to) or pedestrians (Walk there) to start route
calculation. If your device can determine your current position, your route will
be calculated immediately from that position. If your current position cannot be
determined, please see chapter Acquiring GPS position.
When route calculation is complete the entire route is displayed on map. If there
are several route alternatives possible the software will offer up to three routes
to choose from.
Three alternative routes:
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For each route the distance and time to destination is shown on the top of the
screen. If Traffic is enabled delays on route are also shown.
Three alternative routes in Traffic view:
(Tap on Traffic to access this view.)
You can switch between routes by tapping on the different route summaries on
the top of the screen. Selected route will be highlighted.
Select your route and tap Navigate to start navigation. For more information
about Traffic please see chapter Traffic .
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VI. Turn by turn navigation
In Navigation mode the navigation screen will show the map of surrounding
area with the calculated route highlighted in violet.
As you approach a junction, further directions are displayed to indicate which
road to take.
In addition to turn by turn directions, the navigation screen also provides a
range of further useful information:
1. Traffic with current delay (if traffic is enabled)
2. Speed camera warning
3. Destination marker (if destination is within sight)
4. Upcoming speed limit change with distance to where it becomes effective
5. Estimated time of arrival at destination
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6. Quick search
7. Distance to destination
8. Next maneuver
9. Distance to next change of direction
10. Upcoming maneuver (if distance between maneuvers is short)
11 Estimated time until arrival
12. Menu
13. Current speed
14. Current road/street
15. Start point
16. Vehicle indicator (Navigation arrow)
17. Dynamic Lane Guidance
18. Speeding warning
19. Current speed limit
20. Next road/street to take
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VII. Editing & Avoiding parts of route
VII.I. Route Summary
Each time a route is calculated, you can either choose to start navigation or tap
on Options to access the Route summary for detailed information about your
route and route editing options. You can also return to a planned route and
enter Route summary through Menu > Route.
Route summary
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VII.II. Avoid Motorways, Toll roads, Ferries…
If there are any Motorways, Toll roads, Restricted areas, Ferries, Unpaved roads,
Special areas along the route you can avoid them.
If you have added waypoints to your route, or if your route takes you through
several countries you can avoid Motorways, Toll roads, Restricted areas, Ferries,
Unpaved roads, Special areas for each via point, or each country separately by
tapping on the flag of selected country.
You can also Avoid next …
- 250 meters
- 1 kilometer
- 5 kilometers
VII.III. Important places
Shows a list of Important places like waypoints, crossings and cities near the
route. Tap on items on items on the list to modify them.
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List of important places:
VII.IV. Other options in Route summary menu
Cancel route
Cancels the calculated route entirely, so you can use the navigation system only
as an indicator of your current position.
Route options
Lets you access the Route options submenu
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Traffic
Shows traffic along your route. (Availability of the traffic service depends on
your product configuration.)
Show all instructions
Shows a detailed list of all junctions and directions along the route. Tap on any
item on the list to view the junction on the map.
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VIII. Route options - Demonstrate & Save route
Tap on Route > Route options to access menu with following functions:
Demonstrate
Lets you see the calculated route as if you were driving along
Show on map
Lets you see the entire route on the map
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Change start point / Change destination
Lets you change your start point or destination.
Travel via
Adds a waypoint to your route.
Save route
To save the route to your Saved routes.
Add shortcut to home screen
Will add a shortcut to actual route to your Android device home screen.
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IX. Adding waypoints to your route
To travel through a certain place on your trip you can add waypoints by:
- Select a location on the map and use option Travel via or Pass by in Action
Menu. (For more information, see the chapter Action menu.)
- Tap on Route > Route options > Travel via and set address by choosing
from following options:
- Current position
Sets your last valid GPS position as your home address
- Select form map
Opens map browsing mode so you can select a location
- Address or POI
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IX.I. Drag & Drop route editing
In Map Browsing mode you can edit the route by holding your finger on the
route a bit a longer until a blue flag appears, then drag the blue flag to a new
position. The route will be altered to pass through that place.
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IX.II. Optimize route with multiple waypoints
You can optimize a route with multiple waypoints. This function will reorder the
waypoints and change the route in a way that will help you to save time and
fuel.
This option is only available if the route planned contains more than two
waypoints.
Before optimization Optimized route
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X. POI on Route, Side bar & Safety warnings
X.I. POI on route
With POI on route feature you are able to see all POIs you need directly on your
route.
You can choose any POI category in:
Settings > Map > POI on Route > Select categories
If you wish to be warned about specific POIs on route with sound notification,
you can do so in:
Settings -> Notifications & Sounds > Points of Interest
After choosing a category or a single POIS, you will be able to set notifications in
radius from 100m to 500m in 100m steps or turn it off.
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X.II. Sharp curve warnings
Sharp curve warning is feature that warns you when you are about to enter a
sharp curve at a faster than reasonable speed, that way you can slow down
when it is needed. This functionality learns and adjusts to your driving style. You
can also set your own values for curve types.
Sharp curve can be turned on and off in:
Settings > Notifications & Sounds > Sharp curve warning
Advanced settings are located in:
Settings > Notifications & Sounds > Sharp curve warning > Advanced settings
There are four types of curves and you can set angles for three of them :
- Easy
- Medium
- Hard
- Sharp (the top value for hard is the beginning of sharp curve)
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X.III. Side bar
Side bar is an optional info bar for tablets that shows additional information
about your route, speed, traffic etc. Side bar is only available in the Navigation
mode in landscape orientation.
Set Side bar to your desired configuration in:
Settings >Sidebar
Traffic on route
Shows all traffic incidents on your route
Driving instructions
Shows instructions for upcoming turns on your route
Eco driving
Shows whether or not you are driving how ecologically
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Speedometer
Measures your speed based on GPS
History
Shows a list of destination that you have navigated to. Tap on selected item to
call up Action menu.
Favorites
Shows a list of your favorite destinations. Tap on selected item to call up Action
menu.
Route overview
Overview of your route including speed limits on your route.
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XI. Online features
The entire chapter Online features applies only to smartphones or devices with
internet connectivity.
NOTE: The cost of data transfer depends on your mobile phone tariff. Make sure
you know the cost before you start using online features. The costs can be
considerably higher when you are roaming abroad.
XI.I. Connection
In order to use online services (e.g. real time traffic and crowd-sourced speed
camera alerts) you will need to connect your device to the internet in:
Menu > Settings > Connection
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Select one of following options for connecting:
- Sygic (recommended)
- Facebook
- Google
Note: Creating a Sygic account is free. If you purchase any item from Sygic
online shop at www.sygic.com the email used for making a purchase becomes
your Sygic account.
XI.II. Traffic
You can avoid delays in your everyday commute with precise, up-to-date reports
on traffic jams, road works and incidents. With Traffic you will know what lies on
the road ahead and save time and fuel.
Please note that Traffic is an add-on service and its availability depends on your
product configuration.
If your device is a Smartphone you can subscribe to Traffic within your app in:
My Sygic > Traffic
Or visit www.sygic.com/en/android:traffic for information about availability and
pricing of traffic service in your region.
Traffic feature requires online connection. Depending on your product
configuration you may have to sign-in with your Sygic account.
To view real time alerts of traffic incidents along your calculated route, tap on
Traffic icon on the upper left side of the screen either in the Navigation mode or
in the Map browsing mode.
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or select
Menu > Route > Traffic info
The screen will show the incidents ordered by their distance from your current
position. You can select which of them you want to avoid.
To select all the listed incidents, tap the Avoid all on route button. Incidents
selected for avoidance are marked with a solid black circle.
To select individual incidents, first tap on the incident. To show its extent on the
map tap on Show on map, to avoid it tap Avoid.
List of traffic incidents Extent of the incident on the map
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XI.III. Crowd-sourced Police Traps and Traffic
You can share real-time information about situation on the road with other
drivers. To receive info about Police traps and Slow traffic make sure you are
Signed in and online connection is available.
If you observe a speed camera or traffic incident on-route, you can warn others
by tapping on the bottom bar of the Navigation Screen and selecting
- Report Police Trap
or
- Report Slow Traffic
Please note that you need to have valid GPS position and internet connection to
report incidents.
To change the way you receive reported camera and incident information, select
Menu > Settings >Notifications & Sounds
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XII. Travel book
To see traveled routes statistics and altitude profiles, go to
Menu > Travel book
Tap on selected log to see overall statistics and scroll down for more actions.
Tap on Graphs and drag the blue marker to see logs marking altitude, distance,
time, speed and acceleration.
To see the log on map tap on Show on map. To add the log to favorites tap on
Add to favorites.
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XIII. SOS/Help
You can find locations and contact numbers for nearest Emergency services
such as Hospital, Police Station, Gas Station, and Pharmacy in:
Menu > SOS/Help
Tap on items, e.g. Hospital to see a list of nearest Hospitals and their distance
from you. Tap on item to call up Action menu with action such as Drive there,
Walk there, Address or Call. Proceed the same way if you need to find nearest
Police Station, Gas Station, or Pharmacy.
On devices with phone functionality you can dial Emergency hotline of the
country in which you are currently located, directly from the software.
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XIV. Troubleshooting
XIV.I. Acquiring GPS position
Your device may lose GPS signal under any of the following conditions:
- The device is in a building, tunnel or at a location where signals from the
GPS satellites are obstructed by buildings, trees, electric cables or other
objects.
- Device system settings may be set incorrectly
- On a Smartphone device location services are turned off
- Product Settings may be set incorrectly
If your device can’t determine your current position you will be offered the
following options:
Wait for valid position (Recommended)
Your route will be calculated from your current position as soon as a valid
GPS signal is available.
Last valid position
Your route will be calculated from your last known position (i.e. where you were
just before the device lost GPS signal).
Select from map
Allows you to select any starting point for the route calculation.
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You can check and configure Product Settings in:
Menu > Settings > Hardware
and
Menu > Settings > Battery management
XIV.II. Problem entering a destination
If you have trouble entering a destination in
Menu > Navigate to… > Address or POI
Please check if you have selected the correct country in
Menu > Navigate to… > Address or POI > Select country
On Android and iOS devices
The map for selected country or state may be missing on you device. Depending
on your product configuration it may be possible to download missing map in:
Menu > Settings >Manage maps
or
Menu > My Sygic >Manage maps
If problems continue please contact our customer support at
www.sygic.com/support
Sygic GPS Navigation
User guide
Page 49 of 59
XIV.III. Problem downloading maps on Android & iOS
Availability of Manage maps feature depends on your product configuration.
If you have trouble downloading maps, or if the download freezes please check
size of selected maps in
Menu > Settings >Manage maps
or
Menu > My Sygic >Manage maps
and make sure you have sufficient free space available on your device.
On an Android device
If there is enough space but you are still unable to download maps you can try
deleting the content.info a content.lic files.
If problems continue please contact our customer support at
www.sygic.com/support
XIV.IV. Frequent freezing and crashing on Android device
Please make sure that your device meets the system requirement specified at
www.sygic.com/en/min-requirements
If your device does not meet these requirements please contact our support.
Depending on the specifications of your device an application downgrade may
resolve the issue.
If your device meets these requirements please try uninstalling and reinstalling
the application.
Sygic GPS Navigation
User guide
Page 50 of 59
If problems continue please contact our customer support at
www.sygic.com/support
XIV.V. Problem downloading application
On an iPhone / iPad
When installing the application on iPhone or iPad you need to have twice as
much space available on your device as is the size of the application. This is
necessary so that the .apk file can be unpacked on your device. Please check the
size of the application on the App Store and the amount of free space on your
device.
On an Android device
Please make sure your online connection is stable, that you are not connected
via proxy and your APN is not set to wap.
Then go to:
Device settings > Applications > Google Play Store > Force close the app
Then try again.
If problems continue please contact our customer support at
www.sygic.com/support
XIV.VI. Traffic is not working
Please check if online connection is available.
Depending on your product configuration Traffic service may or may not be
a part of your license in which case you have to purchase it separately.
Sygic GPS Navigation
User guide
Page 51 of 59
If you purchased Traffic in Sygic online shop at www.sygic.com please make sure
that you are logged into the application with the same email that used to make
your purchase.
To connect go to:
Menu > Settings > Connection
XIV.VII. Blackscreen, the application stopped working
If the application was working but now there is a black screen when you try to
launch it go to:
On an Android device
Device settings > Applications > Sygic > Clear data.
Device settings > Applications > Sygic > Force close the app
Then try launching the application again.
If the application does not start uninstall and reinstall the application.
If problems continue please contact our customer support at
www.sygic.com/support
On an iPhone or iPad:
Uninstall and reinstall the application. Then try launching the application again.
If problems continue please contact our customer support at
www.sygic.com/support
Sygic GPS Navigation
User guide
Page 52 of 59
XIV.VIII. Trouble downloading resources from Google Play
If you have trouble downloading application resources from Google Play go to:
Device settings > Applications > Sygic > Clear data
Device settings > Applications > Sygic > Force quit the app
Then go to:
Device settings > Applications > Google Play Store > Clear data
Device settings > Applications > Google Play Store > Force quit the app
Then try again.
If problems continue please contact our customer support at
www.sygic.com/support
Sygic GPS Navigation
User guide
Page 53 of 59
XV. Settings
IMPORTANT: Some menu items may not be available in all devices.
To change factory settings, go to Menu > Settings.
XV.I.a Map
Manage maps
Manage maps from activated map package/s
Day/Night color scheme
Switch between Day/Night color scheme.
Default setting - Automatic switching between
Day/Night colors
Points of interest
Choose which categories of POI you wish to
see on the map. POIs are visible in Map
browsing mode and hidden in Navigation mode.
Buildings
Switch between Elevated / Footprint / Off
Landmarks
Switch landmarks on/off
Signpost info
Switch signpost on/off
2D/3D map view
Switch between 2D/3D map view
North up
Enable to keep the maps always north up.
Lane guidance
Switch between Dynamic/ Simplified/Off
Data traffic counter
Enable to monitor data usage
POI on route
Choose which categories of POI you wish to
see on the route. Switch between Dynamic/
Always on/Off.
Autozoom
Automatically zooms-in and out of map in
Navigation mode for optimal overview
of the route ahead.
Photos
Turn on to see photos on map in Map
Browsing mode.
Friends
Turn on to see photos on to Friends
using Sygic Navigation on map in Map
Browsing mode.
Traffic info
Turn on to see Traffic on map. An ad-on service.
Sygic GPS Navigation
User guide
Page 54 of 59
Availability depends on product configuration.
Fullscreen
Fullscreen mode for smartphone devices.
Current street
Enable to see current street.
Junction view
Enable to see junction view.
Lock screen rotation
Prevents automatic rotation - for bikers.
Font size
Choose font size
XV.I.b Connection
Sign in
Connect/Disconnect your device from internet
More options
Reset password
Account options
Clear login data – to disable other form
Logging-in with your account.
Sign me in automatically
Ask before connecting
Help improve Traffic
Help improve Sygic
Synchronize your POIs, history and more
with Dropbox, iCloud.
XV.I.c Notification & Sounds
Enable sounds
Enable sounds or Disable sounds
Voice instructions
-Enable/Disable Voice instructions.
-Enable/Disable Road numbers
-Enable/Disable Street names (Text-to-speech
/ Spoken-street-name voices only)
-Enable/Disable Signpost (Text-to-speech
/ Spoken-street-name voices only)
Advanced
-Fade music
-Relative volume of musc and instructions
-Phone speaker – play voice instructions on
Sygic GPS Navigation
User guide
Page 55 of 59
phone speakers only
Notifications
Set sounds for notifications
- Speed cameras
- Speed limits
- Railway crossings
- Points of interest
- Friend notifications
- Message notification
- Traffic notification
- Sharp curve warning
- Offroad
XV.I.d Route planning
Avoid toll roads
Choose between Yes/ No/Always ask
Avoid unpaved roads
Choose between Yes/ No/Always ask
Avoid motorways
Choose between Yes/ No/Always ask
Avoid ferries
Choose between Yes/ No/Always ask
Route computing
Choose between Fastest/ Shortest/Economic
Traffic incidents
Set this preference to avoid incidents
automatically.
Backtrack
Backtrack for Offroad. Tracks your progress
when you leave mapped area and can route
you back the way you came from.
Compute alternative routes
Set this preference to calculate alternatives
when planning a route.
XV.I.e Hardware
Settings for advanced users only. Set the GPS communication port manually.
Enhance positioning using compass.
XV.I.f Regional
Voice
Set language of voice instructions.
Language
Set language of user interface.
Keyboard layout
Choose keyboard layout.
Sygic GPS Navigation
User guide
Page 56 of 59
Distance unites
Kilometers/meters
Miles/Feet
Miles/Yards
Time format
14:00
2:00 PM
2:00
Temperature
Temperature in Celsius/Fahrenheit
GPS Coordinates
Set entry detail – degrees, minutes, seconds.
XV.I.g Battery management
Run in background
On Smartphone devices the app stays running
while in background.
On external power
Choose High performance/Optimized/
Power saver
On battery
Choose High performance/Optimized/
Power saver
XV.I.h Information bar
Information bar
Set which information you want to see in
Information bar in driving or walking mode.
- Estimated time of arrival
- Speed
- Elevation
- Remaining distance
- Time
- Signal level
- Route length
- Travelled distance
Sygic GPS Navigation
User guide
Page 57 of 59
XV.I.i Side bar
Side bar
Switch sidebar for tablets on or off.
Choose information that will be displayed in
the sidebar while driving:
- Traffic on route
- Driving instructions
- Eco driving
- Speedometer
- History
- Favorites
- Route overview
For more information, see the chapter Side bar.
XV.I.j Travel book
Travel book
Set laps while in walking mode to be
Stopwatch triggered, Distance triggered or on
automatic Lap detection. For more
information, see the chapter Travel book.
XV.I.k Autoclose dialog
Autoclose dialog
Dialogs will be hidden automatically after
specified time.
XV.I.l Favorite POI
Favorite POI
You can Add your own POIs and create new
categories and manage them. For more
information visit www.sygic.com/poi .
Sygic GPS Navigation
User guide
Page 58 of 59
XV.I.m About
About
Information about version, device code and
available application memory. Please
provide this information in communication
with Sygic support.
XV.I.n Reset to defaults
Reset to defaults
Reset to default settings.
Sygic GPS Navigation
User guide
Page 59 of 59
Disclaimer
The information contained in this document is the property of Sygic a.s. and
may be used only for the purposes of operating and supporting the relevant
software created by Sygic a.s.
Sygic a.s. reserves all rights concerning the information contained herein. This
document or any part thereof may not be reproduced, distributed, or translated
into other languages in any way or form except with the written approval of
Sygic a.s.
This document is provided to the user on an ‘as is’ basis. Although maximum
care was taken during preparation of this manual to provide accurate
information and to avoid errors, some technical inaccuracies or editorial errors
may occur, for which Sygic a.s. accepts no responsibility.
In the interest of improving the content of the document, Sygic a.s. reserves the
right to modify, amend or delete any part of the document at any time without
prior notice.
For more information and updates, visit www.sygic.com
… 4 …

Hulp nodig? Stel uw vraag in het forum

Spelregels
2

Forum

Sygic-GPS-Navigation

  • Handleiding zegt dat na invoeren van bestemmingsadres menu verschijnt op lopen in te stellen. Kan dat menu nergens vinden. En het verschijnt niet Gesteld op 29-11-2024 om 11:05

    Reageer op deze vraag Misbruik melden

    • Plan je route, start en vervolgens op de 4 puntjes rechts onderin tikken en routeopties kiezen. Kies "wisselen naar lopen". Geantwoord op 24-2-2025 om 16:01

      Waardeer dit antwoord Misbruik melden

  • Is er iemand die weet waarom Sygic wel werkt op mijn iphone, maar in mijn auto via carplay zegt voltooi de configuratie op de telefoon? Gesteld op 27-11-2024 om 14:01

    Reageer op deze vraag Misbruik melden

  • Hoe kan ik snelheidslimiet 80 die vast rechtsonder getoond wordt als ik op de snelweg rij, verwijderen of veranderen in de module camper van in Sygic navigatie dus niet in Truck? Gesteld op 16-6-2024 om 19:05

    Reageer op deze vraag Misbruik melden

  • is het mogelijk om de sygic voor caravan zowel op mijn smartphone als op de ipad te zetten met 1 licentie?
    Gesteld op 1-6-2024 om 11:42

    Reageer op deze vraag Misbruik melden

    • Nee, je kunt wel op een apparaat kaarten downloaden en gebruiken. Op het andere apparaat ga je daarna verder via je licentie. Geantwoord op 1-6-2024 om 11:44

      Waardeer dit antwoord Misbruik melden

  • Op mijn oude Samsung tablet met oude Android versie werden mijn routes opgeslagen in het reisboek. Omdat ik de kaarten niet meer kon updaten, een nieuwe Samsung tablet gekocht en Sygic weer geïnstalleerd. Nu werkt het reisboek niet. Gesteld op 24-9-2023 om 15:46

    Reageer op deze vraag Misbruik melden

  • Ik krijg het niet uit loop steeds mee op de achtergrond Gesteld op 16-4-2023 om 17:40

    Reageer op deze vraag Misbruik melden
6

  • Blijft op de achtergrond Geantwoord op 16-4-2023 om 19:47

    Waardeer dit antwoord (2) Misbruik melden

  • constant vraag voor gebruik auto model bij opening route. ik Hoe verwijder ik deze onzin. Gesteld op 18-2-2023 om 11:38

    Reageer op deze vraag Misbruik melden

  • Sygic navigeert niet in Frankrijk in België wel wat kan ik doen Gesteld op 7-12-2022 om 16:53

    Reageer op deze vraag Misbruik melden

  • Ik heb een premium+ abonnement van Synic op mijn telefoon als ik deze app wil gebruiken krijg ik de stem niet te horen via bluetooth werkt het niet en als ik bluetooth afzet hoor de stem wel maar hoor ik de radio niet meer. Ik heb ook de Tom Tom Go app maar die werkt goed als blijft werken. Ik denk dat ik een kat in de zak gekocht heb Gesteld op 7-8-2022 om 19:49

    Reageer op deze vraag Misbruik melden

    • Beste,Zoals u reeds zegde"een kat in een zak gekocht"dat is nu eens de waarheid ook.Als ge naar memo van sygic gaat Nederlands aan te loggen doch later komt alles in het engels,ook een ramp.Geen internet nodig maar wel Wifi doch deze valt uit in sommige gebieden,dus geen navigatie en alles valt uit,terug opstarten,enz;
      Laat de TOMTOM ook zijn foutjes hebben,doch hij werkt en soms ook perfect?
      Vaarwel sygic met uw schone publiciteit. Geantwoord op 2-9-2022 om 12:06

      Waardeer dit antwoord (2) Misbruik melden

  • Dit antwoord is niet juist! Het probleem zit in het feit dat betrokkene waarschijnlijk een smartwatch gebruikt waarmee hij ook telefoongesprekken kan ontvangen. De bluetooth-verbinding die hiervoor gebruikt wordt blokkeert de verbinding met Sygic. Test dit door de smartwatch los te koppelen van bluetooth voorwat betreft het gebruik van de telefoon en alles werkt zoals het hoort. Geantwoord op 2-9-2022 om 14:42

    Waardeer dit antwoord (3) Misbruik melden

  • Als ik de sygic navagatie gebruik en ik zet de stem via bluetooth laat gaan hoor ik niks en als ik het niet aanzet via bluetooth gaat mijn telefoon elke keer als ik een aanwijzing krijg. ik heb ook een betaalde app van tom tom en die werkt normaal. ik zal niemand aanraden om over te stappen naar sygic Gesteld op 30-7-2022 om 14:59

    Reageer op deze vraag Misbruik melden

    • Heeft U ook een smartwatch waarmee u telefoongesprekken kunt voeren dan heeft u 2 * BT in gebruik hiervoor. Als u de keuze voor telefoon beantwoording via smartwatch uitzet dan krijgt u de gesproken navigatie van Sygic wel te horen. Geantwoord op 30-7-2022 om 15:11

      Waardeer dit antwoord (2) Misbruik melden

  • hoe kan ik de tussenpunten naar een andere volgorde brengen in Sgic navigatie Gesteld op 8-7-2022 om 07:44

    Reageer op deze vraag Misbruik melden

  • Ik wil graag de juiste notatie weten hoe ik een positie moet invoeren met graden,minuten en seconden
    Gesteld op 5-5-2022 om 17:49

    Reageer op deze vraag Misbruik melden
12

  • Mijn contactpersonen werken niet in mijn sygic. Ik heb alles gekocht maar als ik een contact personen aanklik zegt het systeem kan het adres niet vinden???? Weet iemand mss wat dit is. Gesteld op 3-5-2022 om 00:04

    Reageer op deze vraag Misbruik melden

  • Tijdens het navigeren gaat het beeld flikkerend op zwart en dan weer gewoon. Ik heb sygic al opnieuw gedownload maar het probleem blijft. Na het her-installeren bewaart hij wel de favoriete plaatsen, dus het wordt niet volledig geinstalleerd. Hoe op te lossen? Gesteld op 12-4-2022 om 12:11

    Reageer op deze vraag Misbruik melden

  • Hoi
    Ik had een aantal jaar geleden Sygic gekocht met een levenslange ondersteuning.
    Na dat ik het overgezet heb op mijn nieuwe mobiel krijg ik niet meer de volledige ondersteuning en blijft hij steeds vragen of ik niet Premium+ wil.
    Heeft iemand hier een oplossing voor?

    vriendelijke groet. Arnold Gesteld op 18-3-2022 om 11:26

    Reageer op deze vraag Misbruik melden

    • 22 juni 2024 ik heb zelfde probleem met een levenslange ondersteuning geen ondersteuning en blijft steeds vragen premium+ Geantwoord op 22-6-2024 om 10:33

      Waardeer dit antwoord Misbruik melden

  • Zelfde probleem. Enkel nog updates voor kaarten maar levenslang is inderdaad geen premium !! Geantwoord op 22-6-2024 om 21:50

    Waardeer dit antwoord Misbruik melden

  • Bij voertuigprofiel staat B C D O waar is dit voor Gesteld op 3-3-2022 om 20:00

    Reageer op deze vraag Misbruik melden

  • Als ik in de buurt van mijn ingestelde bestemming kom valt de route navigatie uit.
    Weet iemand oorzaak en oplossing van dit probleem? Gesteld op 1-3-2022 om 19:49

    Reageer op deze vraag Misbruik melden

  • Op meerdere toestel l'en te gebruiker met zelfde account Gesteld op 5-2-2022 om 11:00

    Reageer op deze vraag Misbruik melden
18

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Abonneren

Abonneer u voor het ontvangen van emails voor uw Sygic GPS Navigation bij:


U ontvangt een email met instructies om u voor één of beide opties in te schrijven.


Ontvang uw handleiding per email

Vul uw emailadres in en ontvang de handleiding van Sygic GPS Navigation in de taal/talen: Engels als bijlage per email.

De handleiding is 4,11 mb groot.

 

U ontvangt de handleiding per email binnen enkele minuten. Als u geen email heeft ontvangen, dan heeft u waarschijnlijk een verkeerd emailadres ingevuld of is uw mailbox te vol. Daarnaast kan het zijn dat uw internetprovider een maximum heeft aan de grootte per email. Omdat hier een handleiding wordt meegestuurd, kan het voorkomen dat de email groter is dan toegestaan bij uw provider.

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Sygic GPS Navigation Gebruiksaanwijzing - English - 21 pagina's


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