10
SERVICE / GUARANTEE
The period of the guarantee is three years and begins upon the date of purchase. Please be sure to
save the sales receipt for proof of the date of purchase.
The guarantee is valid for appliances which were purchased within Germany. It covers defects and
malfunctions which occur within the period of the guarantee through normal use and are caused by
defects in materials or workmanship.
If the guarantee is covered, you will incur no costs for the repairs.
The guarantee expires in the cases of damage, alterations or improper use of the appliance insofar as
this falls outside of the area of responsibility of the guarantor. This is particularly valid in the following
cases:
• Interference with the appliance by unauthorized persons.
• Alterations on or within the appliance, the removal of the serial number or the rendering of it
illegible, removal or alteration of the appliance’s label.
• Damages caused by impacts, falls or other external agents.
• Damages caused by improper usage or misuse.
• Damages caused by external factors, such as, for example: excess voltage, lightning.
• Commercial usage of the appliance.
Your legal rights in the case of a defect with the appliance (additional delivery, withdrawal, reduction,
damage compensation, always in accordance with § 437 of the German Civil Code [BGB]) will not be
limited by this guarantee.
Please save the original packaging for a possible return shipping for repairs. Repaired or exchanged
components generally underlie the remaining period of guarantee of the appliance.
If you have questions about this product or this instruction manual or may have determined a defect
with the product, please consult our service hotline directly in order to discuss further steps.
HOTLINE/EU: (0049) - (0)1805 64 66 66*
(*0,14€/MINUTE WITHIN THE DEUTSCHEN TELEKOM NETWORK)
Important Notice:
Please do not send your appliance to us with being asked to do so. Please be sure to contact our
service hot line beforehand. The costs and risk of loss for unrequested sending are borne by the
sender. We reserve the right to refuse unrequested shipments or return such products to the shipper at
their own cost.
