PART 1 • English
16
A.1 TROUBLESHOOTING
Before requesting service, please check the table for a possible cause of the problem. Some simple
checks or minor adjustments may restore proper operation. The most common problems are
related to cable connections, please disconnect and connect all cables again. If none of the below
indicated remedies solve the problem, consult your vendor.
Symptom Remedy
Installation
Decoder does not find
channels.
If you are using a directional aerial, make sure it is directed towards a
digital TV transmitter and positioned correctly
Make sure it is possible to receive digital terrestrial signal in your area
It is advisable to use a standard outdoor aerial, which normally have
better specifications than an indoor one
Check the cable of the aerial
If you cannot solve the problem easily have your aerial and installation
tested by a professional
General
Standby indicator on
front panel does not
light up
Check if power is available at the wall socket. Check if the SCART cable
and antenna cable are correctly connected and the receiver is switched
on. Disconnect these cables, and reconnect them to ensure they are
in place
Standby indicator on
front panel is red
Your receiver is in standby, press the power button on your remote
control
Channel number or
time is not displayed on
front panel
This model is without display and not showing channel number or
time
Remote control fails to
operate receiver
Check the batteries in your remote control. Make sure your receiver is
in the operate mode. Make sure you are pointing your remote control
at the receiver’s front panel
Make sure there is no direct sunlight from behind the receiver
There may be a temporary transmission error, or your receiver has lost
some of its software settings. Switch off your receiver at the power
source and switch it on again after a few seconds
No program broadcast
recorded on VCR
Check the connection between receiver and VCR. Please make sure
your VCR is set properly
