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INSTALLATION INSTRUCTIONS
P R O G R A M M E R
1
TABLE OF CONTENTS
Description ......................................................................................2
Installation .......................................................................................2
Operation ........................................................................................3
Safety Precautions ..........................................................................4
Regulatory & Service Information .................................................5
Important Safety and Usage Information .....................................6
EMC Information .........................................................................10
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This document contains instructions for connecting SurfLink
Programmer into your laptop or desktop PC via a USB connection.
SurfLink Programmer requires that Inspire
®
2011 fitting software or
higher is installed.
DESCRIPTION
SurfLink Programmer is a USB hearing aid programmer functioning
as the interface between wireless hearing aids and computer fitting
software. It consists of a USB cable and SurfLink Programmer.
Physical and Performance Characteristics:
Indicator lights for power and data transfer activity
SurfLink Programmer to PC connection on USB is capable of up
to 480 Mbps (USB 2.0 high speed)
INSTALLATION
Screen may vary depending on the Windows version.
1. Confirm that Inspire 2011 or higher is installed. (SurfLink
Programmer is not supported on earlier versions of Inspire
fitting software.)
2. Plug the square end of the USB cable into the back of SurfLink
Programmer making sure it is inserted fully.
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3. Insert the rectangular end of the USB cable into an open USB
port on your PC.
4. Follow the on-screen prompts in the “Add New Hardware
Wizard” screens. SurfLink Programmer is designed to be
“plug and play” and does not require a CD or a restart of
the PC.
5. Locate SurfLink Programmer at least 5 feet/1.5 meters from
the patient.
OPERATION
Once installed, SurfLink Programmer is ready to use.
To use:
1. Verify SurfLink Programmer is connected to the PC
2. Launch Inspire 2011
3. Search for SurfLink Programmer, if needed
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SAFETY PRECAUTIONS
Please read the following safety precautions before using SurfLink
Programmer for the first time.
Markings and Symbols
The following markings and symbols are used in these safety
precautions and/or on the device label.
Within Europe, dispose of SurfLink Programmer according
to local EU WEEE regulations.
Class II equipment
Power from USB port
Data transfer indicator
5
REGULATORY AND SERVICE INFORMATION
Classification
Classification to the Medical Device Directive: Class I.
Classification to EN 60950-1 Class II Continuous Operation.
Any associated computer used with SurfLink Programmer must
be an EN 60950 (ISO 950) approved computer.
Power Supply
Operating Voltage: 5.0 vDC supplied from the USB port of an
EN 60950 (ISO 950) approved computer.
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IMPORTANT SAFETY AND USAGE INFORMATION
Storage and Shipping Conditions:
Temperature: -20 to 70° C, -4 to 158° F
Humidity: 30 – 90%
No condensation
Operating Conditions:
Temperature: 15 - 35° C, 59 - 95° F
Humidity: 30 – 90%
No condensation
Avoid using SurfLink Programmer in areas subject to the
following conditions:
Extreme heat or cold
Static electricity
Large amounts of dust
Rough handling
Rough handling or dropping SurfLink Programmer can
cause damage. If you think you may have damaged SurfLink
Programmer, or if SurfLink Programmer is suffering an obvious
malfunction, immediately unplug it from your computer and
contact your authorized dealer to request servicing.
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DO NOT continue to use a damaged SurfLink Programmer.
DO NOT place heavy objects on top of SurfLink Programmer.
Never insert foreign objects into the connections.
Avoid spilling liquid on SurfLink Programmer.
The exterior of SurfLink Programmer may be wiped with a damp
cloth or sterile hand wipe. Never use paint thinner, benzene,
cosmetics, or other volatile agents to clean the exterior of SurfLink
Programmer.
Never try to take apart or modify SurfLink Programmer. Doing so
creates the danger of fire and electrical shock, as well as SurfLink
Programmer malfunction. There are no user-serviceable parts
inside SurfLink Programmer. All services must be performed by the
authorized dealer.
8
REGULATORY NOTICES
FCC ID: EOA-WP
IC: 6903A-WP
FCC NOTICE
This device complies with part 15 of the FCC rules and with
RSS-210. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired operation
of the device.
Note: The manufacturer is not responsible for any radio or
TV interference caused by unauthorized modifications to this
equipment. Such modifications could void the user’s authority
to operate the equipment.
Hereby, Paradigm declares that SurfLink Programmer is in
compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC. A copy of the Declaration of
Conformity can be obtained from the below addresses.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
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Note: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
10
SURFLINK PROGRAMMER EMC INFORMATION
All medical electrical equipment is required to provide special
precautions regarding EMC and must be installed and put
into service according to the EMC information provided in this
manual.
Please be aware that portable and mobile RF communications
equipment can affect medical electrical equipment.
The following cables are recommended for use with SurfLink
Programmer: USB cable with a maximum length of 2 meters.
Warning: Use of cables other than those specified above may
result in increased emissions or decreased immunity of the
SurfLink Programmer.
Warning: The SurfLink Programmer should not be used adjacent
to or stacked with other equipment. If stacked or adjacent use
is necessary, check to make sure the SurfLink Programmer is
operating normally.
Note: The performance determined to be essential performance
for the SurfLink Programmer is the ability to experience a
disruption in data transmission without causing a hearing aid to
be unintentionally set to a volume level above 132 dB.
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Transmitter/Receiver RF information
In Europe, the SurfLink Programmer operates in the 863-865
MHz band, with a 500 kHz declared bandwidth, using FSK FM
modulation at an effective radiated power of 3 dBm.
In the USA, the SurfLink Programmer operates in the 902-928
MHz band, with a 323 kHz necessary bandwidth, using FSK FM
modulation at an effective radiated power of -7 dBm.
Guidance and Manufacturer’s Declaration - Emissions
The SurfLink Programmer is intended for use in the electromagnetic environment specified
below. The customer or user of the SurfLink Programmer should ensure that it is used in
such an environment.
Emissions Test Compliance
Electromagnetic
Environment – Guidance
RF Emissions
CISPR 11
Group 2
The SurfLink Programmer must emit
electromagnetic energy in order to perform its
intended function. Nearby electronic equipment
may be affected.
RF Emissions
CISPR 11
Class B
The SurfLink Programmer is suitable for use in all
establishments, including domestic, and those
directly connected to the public low-voltage
power supply network that supplies buildings used
for domestic purposes.
Harmonics
IEC 61000-3-2
Class A
Flicker
IEC 61000-3-3
Complies
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Guidance and Manufacturer’s Declaration – Immunity
The SurfLink Programmer is intended for use in the electromagnetic environment specified
below. The customer or user of the SurfLink Programmer should ensure that it is used in
such an environment.
Immunity
Test
IEC 60601 Test
Level
Compliance
Level
Electromagnetic
Environment – Guidance
ESD
IEC 61000-4-2
±6 kV Contact
±8 kV Air
+/- 6 kV Contact
+/- 8 kV Air
+/- 6 kV Contact
+/- 8 kV Air
Note: Reset may
occur at 6 kV
Floors should be wood,
concrete or ceramic tile.
If floors are synthetic, the r/h
should be at least 30%.
EFT
IEC 61000-4-4
±2 kV Mains
±1 kV I/Os
Test not
applicable
Mains power quality should be
that of a typical commercial or
hospital environment.
Surge
IEC 61000-4-5
±1 kV Differential
±2 kV Common
Test not
applicable
Mains power quality should be
that of a typical commercial or
hospital environment.
Voltage
Dips/Dropout
IEC 61000-4-11
>95% Dip for
0.5 Cycle
60% Dip for
5 Cycles
30% Dip for
25 Cycles
>95% Dip for
5 Seconds
Test not
applicable
Mains power quality should
be that of a typical commercial
or hospital environment. If the
user of the SurfLink
Programmer requires
continued operation during
power mains interruptions,
it is recommended that the
SurfLink Programmer be
powered from an
uninterruptible power
supply or battery.
Power Frequency
50/60 Hz
Magnetic Field
IEC 61000-4-8
3 A/m 3 A/m Power frequency magnetic
fields should be that of a
typical
commercial or
hospital environment.
13
Guidance and Manufacturer's Declaration - Electromagnetic Immunity
The SurfLink Programmer is intended for use in the electromagnetic environment specifi ed
below. The customer or the user of the SurfLink Programmer should assure that it is used in
such an environment.
Immunity
Test
IEC 60601
Test Level
Compliance
Level
Electromagnetic Environment –
Guidance
Portable and mobile RF communications
equipment should be used no closer
to any part of the SurfLink Programmer,
including cables, than the recommended
separation distance calculated from the
equation applicable to the frequency of
the transmitter.
Recommended Separation Distance
Conducted RF
IEC 61000-4-6
Radiated RF
IEC 61000-4-3
3 Vrms
150 kHz to
80 MHz
3 Vrms
150 kHz to
80 MHz
d = 1.2√P
Radiated RF
IEC 61000-4-3
3 V/m
80 MHz to
2.5 GHz
3 V/m
80 MHz to
2.5 GHz
d = 1.2√P 80 MHz to 800 MHz
d = 2.3√P 800 MHz to 2.5 GHz
Where P is the maximum output power rating of the transmitter in watts (W) according to the
transmitter manufacturer and d is the recommended separation distance in meters (m).
Field strengths from fi xed RF transmitters, as determined by an electromagnetic site survey,
a
should be less than the compliance level in each frequency range.
b
Interference may occur in the vicinity of equipment marked with the following symbol:
14
Note 1: At 80 MHz and 800 MHz, the higher frequency range applies.
Note 2: These guidelines may not apply in all situations. Electromagnetic
propagation is affected by absorption and reflection from structures, objects
and people.
a
Field strengths from fixed transmitters, such as base stations for radio (cellular/
cordless) telephones and land mobile radios, amateur radio, AM and FM radio
broadcast and TV broadcast cannot be predicted theoretically with accuracy.
To assess the electromagnetic environment due to fixed RF transmitters, an
electromagnetic site survey should be considered. If the measured field strength
in the location in which the SurfLink Programmer is used exceeds the applicable
RF compliance level above, the SurfLink Programmer should be observed
to verify normal operation. If abnormal performance is observed, additional
measures may be necessary, such as reorienting or relocating the SurfLink
Programmer.
b
Over the frequency range 150 kHz to 80 MHz, field strengths should be less
than 3 V/m.
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