EL355 Elliptical
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Maintenance:
1. Wipe down all areas in the sweat path with a damp cloth after each workout.
2. If a squeak, thump, clicking or rough feeling develops the main cause is most likely one of two
reasons:
i. The hardware was not sufficiently tightened during assembly. All bolts that were
installed during assembly need to be tightened as much as possible. It may be
necessary to use a larger wrench than the one provided if you cannot tighten the bolts
sufficiently. I cannot stress this point enough; 90% of calls to the service department
for noise issues can be traced to loose hardware or the rear rails being dirty.
ii. Dirt build-up on the rear rails and polyurethane wheels are also a source of noise.
Noise from build-up on the rails can cause a thumping sound that you would swear is
coming from inside the main body of the machine because noise travels, and is
amplified in the tubing of the frame. Clean the rails and wheels with a lint free cloth
and rubbing alcohol. Stubborn build-up can be removed with your thumbnail or a
non-metallic scraper, like the back edge of a plastic knife. After cleaning, apply a
small amount of lubricant on the rails with your fingers or a lint free cloth. You only
need a thin coat of lubrication, wipe off any excess.
3. If squeaks or other noises persist, check that the unit is properly leveled before calling the
service department.
Maintenance Menu in console software:
The console has built in maintenance/diagnostic software. The software will allow you to change
the console settings from English to Metric and turn off the beeping of the speaker when a key is
pressed for example. To enter the Maintenance menu (may be called Engineering mode,
depending on version) press and hold down the Start, Stop and Enter keys. Keep holding the keys
down for about 5 seconds and the message window will display “Engineering mode”. Press the
enter button to access the menu below. Press the up and down keys to navigate the menu.
a. Key test (will allow you to test all the keys to make sure they are functioning)
b. Display test (tests all the display functions)
c. Functions (Press enter to access settings, use up/dn keys to scroll)
i. ODO reset (reset the odometer)
ii. Units (Set to English or Metric display readings)
iii. Sleep mode (Turn on to have the console power down automatically after
20 minutes of inactivity)
iv. Motor test (continually runs the tensioning gear motor)
v. Manual (Allows stepping of the gear motor)
vi. Key tone (Turn on or off the beep when a key is pressed)
d. Security (Allows you to lock the keypad so no unauthorized use is allowed) When
the child lock is enabled, the console will not allow the keypad to operate unless
you press and hold the Start and Enter buttons for 3 seconds to unlock the
console.
