81
Troubleshooting
DCR-HC32E/HC33E/HC39E/HC42E/HC43E 2-584-907-11(1)
Batteries/Power sources
The power abruptly turns off.
• When approximately 5 minutes have elapsed while you do not operate your camcorder, the
camcorder is automatically turned off (A.SHUT OFF). Change the setting of [A.SHUT OFF]
(p. 54), or turn on the power again (p. 12), or use the AC Adaptor.
• Charge the battery pack (p. 8).
The CHG (charge) lamp does not light while the battery pack is being charged.
• Slide the POWER switch up to OFF (CHG) (p. 8).
• Attach the battery pack to the camcorder correctly (p. 8).
• No power is supplied from the wall socket (p. 8).
• Insert your camcorder into the Handycam Station correctly (p. 8).
• The battery charge is completed (p. 8).
The CHG (charge) lamp flashes while the battery pack is being charged.
• Attach the battery pack to the camcorder correctly. If the problem persists, disconnect the
AC Adaptor from the wall socket and contact your Sony dealer. The battery pack may be
damaged.
The power turns off frequently although the remaining battery time indicator
indicates that the battery pack has enough power to operate.
• A problem has occurred in the remaining battery time indicator, or the battery pack has not
been charged enough. Fully charge the battery again to correct the indication (p. 8).
The remaining battery time indicator does not indicate the correct time.
• The temperature of the environment is too high or too low, or the battery pack has not been
charged enough. This is not a malfunction.
• Fully charge the battery again. If the problem persists, replace the battery pack with a new
one. It may be damaged (p. 8, 106).
• The indicated time may not be correct depending on the environment of use. When you open
or close the LCD panel, it takes about 1 minute to display the correct remaining battery time.
The battery pack is quickly discharged.
• The temperature of the environment is too high or low, or the battery pack has not been
charged enough. This is not a malfunction.
• Fully charge the battery again. If the problem persists, replace the battery pack with a new
one. It may be damaged (p. 8, 106).
A problem occurs when the camcorder is connected to the AC Adaptor.
• Turn off the power, and disconnect the AC Adaptor from the wall socket. Then, connect it
again.
Continued
