Help Guide
Wireless Noise Canceling Stereo Headset
WF-1000XM5
Maintenance
Perform regular maintenance by following the procedures below.
Remove the earbud tip.
Hold the headset unit and twist the earbud tip while rotating it to pull it out.
Do not pinch the end of the earbud tip when removing it.
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Clean the headset.
Cleaning the headset units
When the headset exterior is dirty, wipe it clean with a soft dry cloth. If the headset is particularly dirty, soak a cloth
in diluted neutral detergent, and wring it well before using it to clean the headset. Do not use solvents such as
alcohol, thinner, or benzene, as they may damage the finish on the surface of the headset or cause other damages.
Use a soft dry cloth to wipe off any water that gets on the headset units.
Do not allow the headset to remain with water droplets attached in a cold environment as the water may freeze.
Cleaning the microphone parts
Wipe off any dirt on the mesh part of the headset unit with a cloth that has been moistened with water and wrung
out tightly.
Remove the dirt so that it does not push into the mesh part of the headset unit deeply.
Cleaning the IR sensors
If the IR sensors are dirty, wearing of the headset may not be detected and the headset may not work properly.
Wipe off any dirt on the IR sensors with a soft dry cloth, etc.
A: IR sensors (left, right)
Cleaning the charging ports
If foreign matter or moisture, such as sweat, etc., is left on the charging ports of the headset units or charging case,
charging port corrosion may occur and prevent charging.
When you have finished using the headset, make sure to gently clean the charging ports with a soft dry cloth or
cotton swab.
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