Connection with external devices
External synchronization
Tally
5-041-957-11(1) Copyright 2022 Sony Corporation
Symptom Cause Solution
Cannot be used as
an NDI device.
An NDI|HX license is not
installed.
Install an NDI|HX license. You can check whether there is an
NDI|HX license using [Stream] > [Stream] > [Stream Setting]
> [NDI|HX] > [License] in the web menu.
Symptom Cause Solution
Cannot
synchronize to
external source.
An external sync signal suitable for the
configured video signal format is not
being input.
Input an external sync signal suitable for the
configured video signal format.
Unit is double-terminated.
The unit has a built-in 75 Ω terminator. Connect
directly to a signal source (one-to-one) or use a
distributor (splitter).
Symptom Cause Solution
Tally lamp
does not
light up.
The tally lamp brightness is set to Off. Set the appropriate brightness using [Technical] >
[Tally] > [Tally Lamp Brightness] in the web menu.
The recording/tally lamp is configured as a
recording lamp.
Configure the recording/tally lamp to function as a
tally lamp as described in “Connecting a Tally
Signal.”
RM-IP500 is connected and VISCA over IP is
disabled.
Set SETUP switch 3 to the ON position on the
connector block.
The OPTION connector connection is incorrect
or the target pin is not short-circuited to GND.
Short-circuit pin 7 or pin 8 of the OPTION connector
to GND as described in “Connecting a Tally Signal.”
