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THE CONTAINER WILL NOT VACUUM
1. Check whether the air extraction hose is securely attached to the lid of the con-
tainer and the air-extraction opening on the appliance.
2. Press down on the lid or the hose connection to ensure that the container is
airtight.
3. If the container or the adaptor is visibly damaged, change the container or
adaptor. Make sure that the container lid is tight all around.
4. If fluid leaks from the container during vacuuming, the container and it’s con-
tents should first be cooled in the fridge.
5. Check the functioning of the appliance.
6. Check that the edge of the container and the lid are completely dry and that
there is 3 cm distance between the food and the top edge of the container.
If none of these suggestions apply, please contact Solis or a Solis approved service
station.
THE HEXAGONAL CONTAINER IS NOT MAINTAINING
A VACUUM
1. Check that control dial is at the “SEAL” position, before, during and after
vacuuming.
2. Check that the rubber seal is sitting correctly and is undamaged.
THE SQUARE CONTAINER IS NOT MAINTAINING
A VACUUM
Check that the rubber seal is sitting correctly and is undamaged.
THE APPLIANCE DOES NOT SEAL
AFTER VACUUMING
1. In the appliance there is a vacuum pressure sensor. If the pressure is not high
enough, the sealing pressure will not automatically start. Check the sealing bar
and the seals for contamination and clean if necessary. Also check that they are
in the correct position and start the appliance again.
2. Check whether the seals are broken or twisted. Put them back in place or replace
them with new ones – Solis or your nearest Solis service station can help you
further.
3. Check whether the bag has a hole in it. To do this, seal the bag with some air
in it and submerge it in water. If bubbles rise from it, it is leaking, use another
bag.
4. Perhaps the bag is not completely sealed, because of crumbs, fat or liquid in the
seal or the bag was not flat and has wrinkles or creases. Open the bag, clean
the inside of the bag end, the sealing bar and the rubber contact strip and make
sure to place the bag end absolutely evenly in the vacuum chamber.
AIR GOES BACK INTO THE BAG
AFTER IT HAS BEEN SEALED
1. Perhaps the bag is not completely sealed, because of crumbs, fat or liquid in the
seal or the bag was not flat and has wrinkles or creases. Open the bag, clean
the inside of the bag end, the sealing bar and the rubber contact strip and make
sure to place the bag end absolutely evenly in the vacuum chamber.
2. Some foods produce natural gasses or ferment, such as e.g. fresh fruit and veg-
etables. If you suspect this to be the case, open the bag and check the food. If
it is fermenting, throw the bag away. Temperature fluctuations in refrigerators
can also spoil vacuum packed foods. If in doubt, always throw the food away.
3. Check if the bag has a hole which has let air in. Sharp edges of foods should be
covered or „padded“ with folded kitchen paper, so that the edges cannot cause
holes.
THE BAG BOILS OR DOES NOT SEAL PROPERLY
Should the sealing bar or the rubber contact strip overheat, the bag can melt. In
this case, unplug the appliance, open the lid and allow these parts to cool for a
few minutes.
