Message
To get more from your Sky±HD box,
including On Demand, you need to
connect to your broadband router.
Upgrade your subscription to
view this channel.
No signal found.
This programme is no
longer available.
Digital text is not available
during playback.
You cannot record / play back
this programme.
System fault.
Housekeeping.
Please wait.
What does it mean?
Your Sky±HD box is not connected
to your broadband router.
You don’t have the right
subscription.
Your Sky±HD box couldn’t find a
signal after you asked it to find
new channels.
You selected a programme that is
no longer available in your Planner.
Your Sky±HD box cannot show
digital text while you’re playing a
recording or in live pause.
You tried to record a programme
which cannot be recorded by your
Sky±HD box.
There was an unexpected error
with your Sky±HD box during
system set up.
Your Sky±HD box is trying to
resolve a system fault.
What to do now
Follow the steps described under Connecting your Sky±HD box to
your broadband router (page 10).
Follow the instructions on screen to upgrade your subscription.
Check the settings you entered were right.
Select another programme.
To view digital text, press
Sky to return to live programmes,
then press
text.
Select a different programme to play back / record. If this doesn’t
work, call Sky Customer Service on the number provided in your
Terms & Conditions.
Call Sky Customer Service (see your Terms & Conditions).
Wait for your Sky±HD box to resolve the problem; if it is not resolved
call Sky Customer Service (see your Terms & Conditions).
Display messages
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