Handleiding Skoda Roomster - 2014 (pagina 8 van 219) (Engels)

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Materials defect liability and ŠKODA

warranty for new cars

Materials defect liability

Your ŠKODA partner, as a vendor, is liable to you for defects in your new ŠKODA

car, ŠKODA Genuine Parts or ŠKODA Genuine Accessories in accordance with stat-

utory regulations and the purchase agreement.

ŠKODA warranty for new cars

As well as the materials defect liability, ŠKODA AUTO a.s. grants you the ŠKODA

warranty for new cars (hereafter referred to as “ŠKODA warranty),” according to

the terms described below.

As part of the ŠKODA warranty, ŠKODA AUTO a.s. will guarantee the following

services:

›

Repair of damage to your vehicle that occurs within two years from the start of

the ŠKODA warranty;

›

Repair of paint damage to your vehicle that occurs within three years from the

start of the ŠKODA warranty;

›

Repair of rust perforation to the bodywork of your vehicle that occurs within

twelve years from the start of the warranty. Only rust perforation from the in-

side to the outside of body panels is considered to be rust perforation of the

bodywork and is covered by the ŠKODA warranty.

The start of the warranty is the date on which the original purchaser acquires the

vehicle upon purchasing it from the ŠKODA partner or the date of first registra-

tion. Whichever occurs first and is accordingly recorded by the ŠKODA partner in

the service schedule is the applicable date.

Defects may be remedied by replacement or repair of the defective part. Replaced

parts become the property of the ŠKODA service partner.

There are no other entitlements arising from the ŠKODA warranty. In particular,

there are no entitlements to replacement, cancellation, provision of a courtesy

vehicle for the duration of repairs or compensation for loss.

If your ŠKODA vehicle was purchased from a ŠKODA partner in a country within

the European Economic Area (i.e. the countries of the European Union, Norway,

Iceland and Liechtenstein) or in Switzerland, claims arising from the ŠKODA war-

ranty must also be made through a ŠKODA service partner in one of these coun-

tries.

If your ŠKODA vehicle has been purchased from a ŠKODA partner outside the Eu-

ropean Economic Area and Switzerland, claims arising from the ŠKODA warranty

must also be made through a ŠKODA service partner outside the European Eco-

nomic Area and Switzerland.

One of the conditions for the assertion of the ŠKODA warranty is that all service

operations have been carried out works in a timely and adequate manner and in

accordance with the manufacturer's provisions. You must prove that service oper-

ations have been carried out properly and in accordance with the manufacturer's

provisions when asserting a claim under the ŠKODA warranty. Where a service

has been missed or not carried out according to the manufacturer's provisions,

you may still be entitled to warranty claims as long as you can prove that the

missed service or the failure to carry out a service according to the manufactur-

er's provisions was not the cause of the defect.

Natural wear and tear of your vehicle is not covered by the ŠKODA warranty. The

ŠKODA warranty also does not cover defects to bodywork, installations and con-

versions provided by third-parties, nor vehicle defects caused by these. The same

is true for accessories which are not factory installed and/or supplied.

In addition, this warranty does not apply if the defect was caused by one of the

following:

›

unauthorized use, improper handling (e.g. use in motorsport competitions or

overloading), improper care and maintenance, or unapproved modification to

your vehicle;

›

non-compliance with provisions in the service schedule and the Owner's manual

or other factory-supplied instructions;

›

external causes or influences (e.g. accidents, hail, flooding, etc.);

›

parts fitted or installed on the vehicle the use of which is not approved by

ŠKODA AUTO a.s., or modification of the vehicle in a manner not approved by

ŠKODA AUTO a.s. (e.g. tuning);

›

damage caused by you which was not immediately seen to by specialist garage

or was not fixed properly.

It is the customer's responsibility to prove that it was not the cause.

This ŠKODA warranty does not affect the purchaser's statutory rights arising from

liability for defects by the vehicle vendor and other potential claims under product

liability laws.



Materials defect liability and ŠKODA warranty for new cars

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