Problem Possible cause Solution
555 ashingwhenbean
container is full.
The grinding unit is not yet
full enough.
Press coffee dispensing
button
4 again.
No hot water or steam
discharge.
Nozzle 9 is blocked. Clean nozzle 9.
Foaminsufcientortoo
runny.
Sleeve b on nozzle 9 not in
correct position.
Push down sleeve b on
nozzle 9.
Milk not suitable for
foaming.
Use cold low-fat (1.5% fat)
milk.
Coffee dispensing slows to
a trickle.
Coffeeisgroundtoone.
Pre-ground coffee is too
ne.
Adjust the grinding unit to a
coarser setting.
Use a more coarsely-
ground coffee.
Coffee not dispensed.
Watertanknotlledornot
correctly positioned.
Fill water tank and make
sure it is in the right
position. If necessary,
llwaterpipes(see
section “Switching on the
appliance”).
Coffee has no “crema”
(creamy foam).
Unsuitable type of coffee.
Beans no longer fresh.
Change type of coffee used.
Use fresh beans.
Degree of grinding
inappropriate for beans.
Optimize degree of
grinding.
Grinding unit does not grind
the beans.
Beans are not falling into
the grinding unit (beans too
oily).
Gently tap the bean
container.
Grinding unit makes a loud
noise.
Foreign objects in the
grinding unit (e.g. grit,
which can be found even in
superior types of coffee).
Call the hotline.
Note: The appliance can
still be used to make pre-
ground coffee.
eco mode button and
steam button
hash
alternately.
The brewing unit 18 is
missing, or is not properly
inserted or secured.
Insert and secure the
brewing unit 18.
If problems cannot be eliminated, always call the hotline.
Troubleshooting
