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Gigaset S820-S820A / LUG - AU-NZ en / A31008-M2404-C401-1-7619 / Cover_front.fm / 11/29/12
Congratulations
By purchasing a Gigaset, you have chosen a brand that is fully
committed to sustainability.
This product’s packaging is eco-friendly!
To learn more, visit www.gigaset.com.
Gigaset S820-S820A / LUG - AU-NZ en / A31008-M2404-C401-1-7619 / Cover_front.fm / 11/29/12
1
Gigaset S820-S820A / LUG - AU-NZ en / A31008-M2404-C401-1-7619 / overview.fm / 11/29/12
Template CES 131x195 1col, Version 1, 12.03.2012
GigasetS820/S820A – Touch & Type
GigasetS820/S820A Touch & Type
Ð
Ã
Þ ò ô ó
V
Â
˜
Apr
26
Thu
Status bar (¢ page 19)
Icons (¢ page 58) show the telephone's current set-
tings and operating status. Touch the status bar to open
the status page (
¢ page 19).
v Menu key
Open the main menu/return to the idle display
(
¢ page 16)
a End call/end key
Press briefly: end call/paging call, reject internal call,
return to idle status
Press and hold: switch handset on/off
Touchscreen/display
Handset keys
Side keys
Set the volume during a call
Mini USB connection socket
Connect the handset to your PC
(Gigaset QuickSync
¢ page 55)
Idle display (¢ page 15) or menu page
(
¢ page 16)
Star key
Press and hold: activate/deactivate ringtones
(
¢ page 25)
Hash key
Press and hold: activate/deactivate keypad and display
lock (
¢ page 15)
Message key
Call up messages page (¢ page 17)
Recall key
Recall (flash),
Press and hold: enter dialling pause
c Talk key
Dial displayed number, accept call,
switch between earpiece and handsfree mode,
Press briefly: open redial list
Press and hold: start dialling
2
Gigaset S820-S820A / LUG - AU-NZ en / A31008-M2404-C401-1-7619 / overview.fm / 11/29/12
Template CES 131x195 1col, Version 1, 12.03.2012
GigasetS820/S820A – Touch & Type
Ã
Message/registration mode display
Pulsing: new messages received
Flashing: base in registration mode
(
¢ page 35)
Flashing quickly: answer machine memory
is full (S820A only)
Answer machine display
(S820A only)
No light: answer machine is deactivated or
base in registration mode
Light: answer machine is activated
Registration/paging key on the base
Press briefly: start paging (¢ page 36)
Press and hold: set base to registration
mode (
¢ page 35)
3
Gigaset S820-S820A / LUG - AU-NZ en / A31008-M2404-C401-1-7619 / S820_S820A-LUGIVZ.fm / 11/29/12
Template CES 131x195 1col, Version 1, 12.03.2012
Contents
Contents
GigasetS820/S820A – Touch & Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 4
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 5
Understanding the operating steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . 14
Using the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . 15
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . 19
Changing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 23
ECO DECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . 29
Answer machine (GigasetS820A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 30
Network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . 34
Multiple handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . 35
Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . 40
Contacts (address book) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . 42
Call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 46
Contactability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . 47
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 47
Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 49
Baby phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . 50
SMS (text messages) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . 51
Synchronisation with your PC (Gigaset QuickSync) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
55
Connecting the base station to the PABX/router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 56
Display icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . 58
Setting options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . 60
Customer service & product warranty – Australia and New Zealand . . . . . . . . . . . . . . . . . . . . . . . . 63
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . 67
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 68
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 71
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 75
4
Gigaset S820-S820A / LUG - AU-NZ en / A31008-M2404-C401-1-7619 / security.fm / 11/29/12
Template CES 131x195 1col, Version 1, 12.03.2012
Safety precautions
Safety precautions
Warning
Read the safety precautions and the user guide before use.
Explain their content and the potential hazards asso
ciated with using the device to your chil-
dren.
Use only the power adapter indicated on the device.
Use only re
chargeable batteries that correspond to the specification (see
"Specifications"). Never use a conventional (non-rechargeable) battery or other bat-
tery types as this could result in significan
t health risks and personal injury.
Rechargeable batteries, which are noticeably damaged, must be replaced.
Using your telephone may affect nearby medical equipment. Be aware of the tech-
nical conditions in your particular environment, e.g., doctor's surgery.
If you use a medical device (e.g., a pacemaker), please contact the device manufac-
turer. They will be able to advise you reg
arding the susceptibility of the device to
external sources of high frequency energy (for the specifications of your Gigaset
product see "Specifications").
Do not hold the rear of the handset to your ear when it is ringing or when speaker
mode is
activated. Otherwise you risk serious and permanent damage to your hear-
ing.
Your Gigaset is compatible with the majorit
y of digital hearing aids on the market.
However, perfect function with all hearing aids cannot be guaranteed.
The phone may cause interference in analogue hearing
aids (humming or whistling)
or cause them to overload. If you require assistance, please contact the hearing aid
supplier.
The devices are not splashproof. For this reason do not install them in a damp envi-
ronment such as bathrooms or shower rooms.
Do not use the devices in environments with a potential explosion hazard
(e
.g., paint shops).
If you give your Gigaset to a third party, make sure you also give them the user
gu
ide.
Remove faulty devices from use or have them repaired by our Service team, as these
coul
d interfere with other wireless services.
Please note
u The device cannot be used in the event of a power failure. It is also not possible to trans-
mit emer
gency calls.
u Emergency numbers cannot be dialled if the keypad lock is activated!
5
Gigaset S820-S820A / LUG - AU-NZ en / A31008-M2404-C401-1-7619 / starting.fm / 11/29/12
Template CES 131x195 1col, Version 1, 12.03.2012
Getting started
Getting started
Checking the package contents
u One Gigaset S820/S820A base
u One power adapter for the base
u One phone cord
u One Gigaset S820 ha
ndset
u One battery cover (rear cover for the handset)
u Two batteries
u One belt clip
u One rubber seal for the USB connection
u One user guide.
If you have purchased a model with multiple hand
sets, the package should contain two batter-
ies, a battery cover, a belt clip and a charger with a power adapter for each additional handset.
Setting up the base and charger (if included)
The base and charging cradle are designed for use in dry rooms in a temperature range of +5°C
to +45°C.
¤ Set up the base on a level, non-slip surface at a central point in the building or mount the
base on the wall.
The phones feet do not usually leave any marks on sur
faces. However, due to the multitude of
different varnishes and polishes used on today's furnishings, the occurrence of marks on the sur-
faces cannot be completely ruled out.
Please note:
u Never expose the telephone to the effects of heat sources, direct sunlight or other electrical
devices.
u Protect your Gigaset from moisture, dust, corrosive liquids and fumes.
Please note
Pay attention to the range of the base. In buildings this is up to 50 m, outdoors up to 300 m.
The range is reduced when ECO DECT (
¢ page 29) is activated.
6
Gigaset S820-S820A / LUG - AU-NZ en / A31008-M2404-C401-1-7619 / starting.fm / 11/29/12
Template CES 131x195 1col, Version 1, 12.03.2012
Getting started
Connecting the base with the phone network and the mains
power supply
Please note:
u The power adapter must always be connected, as the phone will not operate without a
power supply.
u Only use the power adapter and phone cord supplied.
Pin connections on telephone cables
can vary (pin connections,
¢ page 70).
Wall mounting the base (optional)
Connecting the charger (if included)
¤ Plug the telephone cable into the con-
nection socket on the back of the
base until it clicks into place; then push
the
cable into the clips.
¤ Plug the power adapter cable into the
socket on the back of the base and
twist the angle plug underneath the
ca
ble clips.
¤ First, connect the power adapter .
¤ Then connect the phone jack .
1
2
3
4
Approx.
2 mm
50 mm
¤ Connect the flat plug to the charger cradle .
¤ Plug the power adapter into the plug socket .
If you have to remove the plug from the charger again:
¤ Disconnect the power adapter from the mains
power supply.
¤ Press the release button and disconnect the
plug .
1
2
3
4
2
1
3
4
7
Gigaset S820-S820A / LUG - AU-NZ en / A31008-M2404-C401-1-7619 / starting.fm / 11/29/12
Template CES 131x195 1col, Version 1, 12.03.2012
Getting started
Setting up the handset for use
The handset’s display and keys are covered with a protective film.
Please remove the protective film!
Inserting the rubber seal for the USB plug socket
Open the battery cover and insert the rubber seal into
the groove.
Inserting the battery and closing the battery cover
Caution
Please do not use any touchscreen styli to operate the handset!
Do not use any protective sleeves/films from other manufacturers,
a
s they may restrict the operation of your handset.
Caution
Use only rechargeable batteries (¢ page 69) recommended by Gigaset Communications
GmbH, as this could otherwise result in significant health risks and personal injury. For exam-
ple, the outer casing of the batteries could be destro
yed or the batteries could explode. The
phone could also malfunction or be damaged as a result of using batteries that are not of the
recommended type.
¤ Insert the batteries with the polar-
ity in the correct direction.
The polarity is indicated in the battery
compartment.
¤ Insert the battery cover from
above.
¤ Then press the cover until it clicks
into place.
8
Gigaset S820-S820A / LUG - AU-NZ en / A31008-M2404-C401-1-7619 / starting.fm / 11/29/12
Template CES 131x195 1col, Version 1, 12.03.2012
Getting started
To reopen the battery cover to replace
the battery:
¤ Insert your fingernail into the notch on
the top of the cover and push down-
wards.
Attaching the belt clip
The handset has notches on each side to attach the belt clip.
u To attach
– press the belt clip onto the back of the
handset so that the protrusions on the belt clip
eng
age with the notches.
u To remove – pr
ess the centre of the belt clip firmly
with your right thumb, push the fingernail of your left
index finger up between the clip and the housing, and
pull the clip in an upward direction.
Charging the battery
The battery is supplied with a partial charge. The batteries are fully charged when the lightning
icon
on the display goes out.
¤ Place the handset into the base for 9.5 hours or into the charger for 14.5 hours.
Please note
u The handset may only be placed in the designated base or charger.
u Handsets contained in the package have already been registered to the base. If, however,
a
handset has not been registered (display "Handset not registered to any base"), please
register it manually (
¢ page 35).
u The battery may heat up during charging. This is not dangerous.
u After a time, the charge capacity of the batter
y will decrease for technical reasons.
9.5 h
or
14.5 h
54
Gigaset S820-S820A / LUG - AU-NZ en / A31008-M2404-C401-1-7619 / sms.fm / 11/29/12
Template CES 131x195 1col, Version 1, 12.03.2012
SMS (text messages)
SMS troubleshooting
Self-help with errors
E0 Calling Line Identification permanently restricted (CLIR) or Calling Line Identification not activated.
FE Error occurred during SMS transfer.
FD Connection to SMS centre failed, see self-help.
You cannot send messages.
1. You have not requested the CLIP service (Calling Line Identification Presentation).
¥ Ask your network provider to enable the feature.
2. SMS transmission has been interrupted (e.g., by a call).
¥ Re-send the text message.
3. The network provider does not support this feature.
4. No number or an incorrect one has been entered for the send centre.
¥ Enter the number (¢ page 53).
You receive an incomplete SMS.
1. Your phones memory is full.
¥ Delete old SMS messages.
2. The network provider has not yet sent the rest of the message.
The SMS message is played back.
1. The "display call number" service is not activated.
¥ Ask your network provider to enable this feature (there is a charge for this).
2. Your mobile phone operator and SMS service provider are not working together.
¥ Obtain information from your SMS service provider.
3. The phone is not registered with the SMS service provider.
¥ Send an SMS message to register your phone to receive SMS messages.
56

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