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AQUOS R2
User Guide
1
AQUOS R2
AQUOS R2 User Guide Contents
Introduction
About the User Guide........................................................ 3
Getting Started
Package Contents............................................................... 6
Parts & Functions.............................................................. 6
SIM Card.............................................................................. 8
Internal Storage and SD Card......................................... 10
Charging Handset..............................................................14
Power On/Off................................................................... 17
Using Touchscreen............................................................ 18
Making Initial Settings.................................................... 20
Google Account................................................................. 21
Unlocking Screen...............................................................24
Basic Operations
Basic Operations...............................................................26
Using Manner Mode.......................................................... 27
Using Airplane Mode.........................................................28
Text Entry.........................................................................28
Using Fingerprint Authentication Function....................29
Updating the System........................................................32
Using ROBOQUL................................................................ 33
Handset Interface
Handset Screens............................................................... 36
Using Fullscreen Mode......................................................43
Icons at Display Top (Status Bar)...................................44
Checking Notifications (Notifications Window).............46
Checking Notifications (Quick Settings Window).......... 48
Capturing Screenshots (Clip Now)...................................49
Scrolling Screen Automatically (ScrollAuto)...................51
Phone
Placing/Answering Calls...................................................54
Optional Services..............................................................59
Handset Phone Number.................................................... 65
Making Call Settings........................................................ 66
Address Book.................................................................... 67
Messaging
Messaging.......................................................................... 72
Sending S! Mail/SMS.........................................................72
Opening & Replying to S! Mail/SMS................................74
Using Gmail....................................................................... 76
Using Email........................................................................79
Internet
Using the Internet (Chrome)............................................84
Camera
Capturing Photos/Videos................................................. 90
Music & Images
Listening to Music (Play Music)......................................96
2
Viewing & Managing Photos/Videos (Album)..................98
Application Basics
Confirmation when First Activating Applications....... 102
Applications.....................................................................104
Adding/Deleting Applications........................................ 105
Managing Data
File Storage.....................................................................112
Backup & Restore...........................................................112
Importing Data from Other Mobiles............................. 113
Wi-Fi/Bluetooth
®
Connecting by Wi-Fi.......................................................118
Using Bluetooth
®
Function............................................ 127
Using Tethering.............................................................. 130
Handset Settings
About Settings............................................................... 134
Phone Number................................................................. 135
Network & Internet Settings........................................ 135
Connected Device Settings............................................ 144
Application & Notification Settings.............................146
Battery & Energy Saving Settings................................149
Display Settings............................................................. 151
Sound Settings................................................................157
AQUOS Useful Settings..................................................162
Home Applications Setting............................................ 166
Storage Settings.............................................................167
Security & Location Settings........................................168
User & Account Settings............................................... 180
Accessibility Settings.................................................... 181
Google Settings.............................................................. 183
System Settings..............................................................184
Troubleshooting.............................................................. 192
Global Services
Global Roaming............................................................... 194
Calling from Outside Japan...........................................195
For Assistance
Handset Powers Off...................................................... 200
Handset Does Not Power On.........................................200
Cannot Charge / Charging Stops / Charging Is Slow... 201
Battery Runs Out Quickly............................................. 201
Display Turns Off Suddenly.......................................... 202
Display Goes Dark Suddenly.......................................... 202
Screen Freezes / Operation Is Unstable.......................203
SIM Card Not Recognized.............................................. 203
Cannot Use SD Card.......................................................204
Cannot Send/Receive Mail..............................................204
Cannot Connect to Internet..........................................205
Cannot Talk on Phone / Cannot Hear Other Party...... 205
Cannot Use Applications................................................206
Warranty/Specifications/Customer Service
Warranty & After-Sales Service................................... 208
Specifications..................................................................208
Customer Service............................................................210
Safety Precautions
Safety Precautions.........................................................212
Important Product Information.....................................220
Handset & Hardware Care............................................. 221
General Notes................................................................. 223
Radio Wave Exposure and Specific Absorption Rate (SAR)
Information..................................................................... 226
Water & Dust Resistance.............................................. 227
3
Introduction
AQUOS R2
Introduction
About the User Guide
Thank-you for purchasing this product.
Before Using This Product
Read "Safety Precautions" thoroughly beforehand for proper
usage.
Accessible services may be limited by subscription contract
conditions.
Descriptions in the User Guide
In the User Guide, most operation descriptions are based on
handset at time of purchase.
Unless noted otherwise, descriptions are for Home Screen.
"Confirmation" refers to a window that appears after
operation, such as authentication prompt window, selection
window or caution window.
Some operation descriptions may be omitted.
Screenshots & Key Labels
Screenshots in the User Guide may differ in appearance with
actual Display. Key labels in the User Guide are simplified for
description purposes and differ with actual Display.
Other Notations
In the User Guide, the product is referred to as "handset."
microSD™/microSDHC™/microSDXC™ Card is referred to as "SD
Card."
"706SH" here refers to this mobile phone "AQUOS R2."
4
Getting Started
Package Contents............................................................... 6
Parts & Functions.............................................................. 6
SIM Card.............................................................................. 8
Internal Storage and SD Card......................................... 10
Charging Handset..............................................................14
Power On/Off................................................................... 17
Using Touchscreen............................................................ 18
Making Initial Settings.................................................... 20
Google Account................................................................. 21
Unlocking Screen...............................................................24
6
Package Contents
Package Contents
・Handset (AQUOS R2)
・Battery is built into handset.
・Handset back cover is not removable.
・SIM Removal Tool (Complimentary sample)
・TV Antenna Cable (Complimentary sample)
・クイックスタート (Japanese)
・お願いとご注意 (Japanese)
・Warranty (Handset)
Parts & Functions
Handset (Front)
Name Description
Earpiece
Hear the other party's voice here.
Front
Camera
Use to shoot photos or videos of yourself.
Display
Touchscreen-type display; operate with
your fingers on Display.
Fingerprint
Sensor
Use fingerprint authentication to unlock
screen, or use as Home key.
Charging/
Notification
Lamp
Illuminates while charging or for missed
calls and notifications.
Proximity/
Light Sensor
Proximity Sensor prevents Touchscreen
misoperation during calls. Light Sensor
adjusts Display brightness according to
ambient light.
7
Getting Started
AQUOS R2
Handset (Back and Sides)
Name Description
Mic
(Recorder Mic)
Use while recording videos or when talking
through Speakerphone.
Make sure not to cover Recorder Mic.
Video
Back Camera
(Dramatic
Wide Camera)
Capturing videos in wide angle.
Standard
Back Camera
Shoot photos or videos.
Mobile
Light
Use as a camera flash, flashlight, etc.
FeliCa mark
Hold up to reader/writer to use NFC/
Osaifu-Keitai
®
.
External
Connection
Jack
Connect ROBOQUL, AC Adaptor, etc.
Speaker
Listen to music, video sound, TV, etc.
Earphones-
Microphone
Jack
Connect TV Antenna Cable or Earphones
with Mic (sold separately) here.
Card Tray
Insert/remove SD Card and SIM Card.
Mic/
Recorder Mic
Talk to the other party here. Also use
while recording videos or when talking to
emopa.
Make sure not to cover Mic/Recorder Mic.
Handset Keys
Name Description
Volume Up
Key
Increase volume.
Volume
Down Key
Decrease volume.
Power Key
Turn Display off/on. Long Press for power
on/off or reboot.
8
SIM Card
SIM Card is an IC card containing phone number and other
customer information.
Handling SIM Card
・For SIM Card handling, see SoftBank Website.
https://www.softbank.jp/mobile/support/protect/usim/
(Japanese)
・Avoid applying labels. May damage SIM Card.
・SIM is replaceable (at cost) in case of loss/damage.
・Wipe clean with a dry, soft cloth.
・Always keep the IC (gold) chip clean.
IC (gold) chip
SIM Card Cautions
Observe the following when using SIM Card.
・Within Japan, SIM Card must be installed to make
emergency calls (110, 119, 118).
・Always follow emergency procedures to suspend service
if your SIM Card or handset (SIM Card inserted) is lost/
stolen. For details, contact Customer Service.
・Customer is responsible for any damage caused by
inserting SIM Card in an other-brand IC card reader, etc.
SoftBank Corp. is not responsible in such case.
・It is recommended that you back up information that is
saved on SIM Card. SoftBank Corp. is not responsible for
damages from saved information that is lost.
・Always power off handset before inserting/removing SIM
Card.
・Note that SIM Card specifications and performance may
change without notice.
・Return SIM Card to SoftBank Corp. when canceling
subscription.
・SIM Card is the property of SoftBank Corp.
・Returned SIM Cards are recycled for environmental
purposes.
Inserting SIM Card
Always power off beforehand.
・Set SIM Card in Card Tray beforehand. Do not insert SIM
Card without setting it in Card Tray.
With Display upward, insert SIM Removal Tool in removal hole
in Card Tray
・Press firmly and straight until Card Tray ejects.
Pull out Card Tray
・With Display upward, pull out Card Tray. Pulling out Card
Tray with Display downward or handset held upright can
allow SIM Card and SD Card to fall from Card Tray and
become misplaced.
・Do not pull Card Tray forcefully or at an angle; damage may
result. Gently pull Card Tray out horizontally.
Set SIM Card in Card Tray
・Place gently, noting orientation of SIM Card (notch/IC (gold)
chip facing down).
・Make sure SIM Card is in Card Tray. Inserting Card Tray with
SIM Card on its edge may cause damage.
9
Getting Started
AQUOS R2
Insert Card Tray in SIM/SD Card Slot
SIM Card is inserted.
・Do not insert Card Tray upside down.
・Insert gently all the way horizontally in direction shown.
・Push Card Tray firmly where circled (○) so that there is no
gap between handset and Card Tray.
・To maintain water and dust resistance, use handset with
Card Tray completely closed.
Removing SIM Card
Always power off beforehand.
With Display upward, insert SIM Removal Tool in removal hole
in Card Tray
・Press firmly and straight until Card Tray ejects.
Pull out Card Tray
・With Display upward, pull out Card Tray. Pulling out Card
Tray with Display downward or handset held upright can
allow SIM Card and SD Card to fall from Card Tray and
become misplaced.
・Do not pull Card Tray forcefully or at an angle; damage may
result. Gently pull Card Tray out horizontally.
Remove SIM Card
Insert Card Tray in SIM/SD Card Slot
SIM Card is removed.
・Do not insert Card Tray upside down.
・Insert gently all the way horizontally in direction shown.
・Push Card Tray firmly where circled (○) so that there is no
gap between handset and Card Tray.
・To maintain water and dust resistance, use handset with
Card Tray completely closed.
10
SIM-Unlocking Handset
Handset can be SIM-unlocked. SIM-unlocking handset allows
other-carrier SIM cards to be used with it.
・Some services, functions, etc. may have restrictions when
an other-carrier SIM card is used. SoftBank Corp. does not
guarantee operation whatsoever.
・For details on SIM unlocking, see SoftBank Website.
Internal Storage and SD Card
Handset supports SD Card up to 400 GB. Some SD Cards may
not operate properly.
Internal storage can be used for saving data including system
data, applications, and video and photos taken with Camera.
Internal Storage/SD Card Cautions
Data on Internal Storage/SD Card
Data on internal storage/SD Card may be lost/altered
due to accidents, malfunctions, repairs, handset upgrade/
replacement, mishandling, etc. Back up important data
regularly. SoftBank Corp. is not liable for any damages
resulting from loss/alteration of data.
・Do not insert or remove SD Card forcefully.
・Do not touch terminals or expose them to metal objects.
・Never power off while reading or writing data.
・Make sure not to erase or overwrite data accidentally.
microSDXC Card
Handset supports microSDXC Cards (SDXC-compatible SD
Cards). microSDXC Cards are supported by SDXC-compatible
devices only.
Exchanging Data with Non-SDXC-Compatible
Devices
To exchange data between handset and non-SDXC-
compatible devices, use SD Cards (microSD/microSDHC
Cards) supported by handset and those devices. Inserting a
microSDXC Card used on handset in a non-SDXC-compatible
device may corrupt card data. In such cases, do not format
the microSDXC Card on that device even if prompted to do
so.
Formatting deletes all microSDXC Card data and changes
the file system. The original storage capacity may
be unavailable after formatting. To use a corrupted
microSDXC Card, format it on an SDXC-compatible device.
Save Location
By default, data, including photos and videos taken
with handset, is saved in internal storage. Even with
downloaded commercially-available applications described
as saving data on SD Card, data is saved in internal
storage.
・To save photos and videos taken with handset on SD
Card, insert SD Card before using Camera, then change
save location as follows.
Flick Home Screen up (Camera)
COMMON Save To SD card
SD Card Caution
Keep SD Card away from infants; may cause choking if
swallowed.
11
Getting Started
AQUOS R2
Inserting SD Card
Always power off beforehand.
・Set SD Card in Card Tray beforehand. Do not insert SD Card
without setting it in Card Tray.
With Display upward, insert SIM Removal Tool in removal hole
in Card Tray
・Press firmly and straight until Card Tray ejects.
Pull out Card Tray
・With Display upward, pull out Card Tray. Pulling out Card
Tray with Display downward or handset held upright can
allow SIM Card and SD Card to fall from Card Tray and
become misplaced.
・Do not pull Card Tray forcefully or at an angle; damage may
result. Gently pull Card Tray out horizontally.
Set SD Card in Card Tray
・Place gently, noting orientation of SD Card (terminal side
facing down).
・Make sure SD Card is in Card Tray. Inserting Card Tray with
SD Card on its edge may cause damage.
Insert Card Tray in SIM/SD Card Slot
SD Card is inserted.
・Do not insert Card Tray upside down.
・Insert gently all the way horizontally in direction shown.
・Push Card Tray firmly where circled (○) so that there is no
gap between handset and Card Tray.
・To maintain water and dust resistance, use handset with
Card Tray completely closed.
12
Formatting SD Card
When using a new SD Card for the first time, always format it
on handset.
・Formatting erases all data on SD Card. Format SD Card with
caution.
・When formatting, keep handset charged or charge it
adequately beforehand.
・Insert SD Card beforehand. See "Inserting SD Card" for
details.
Flick Home Screen up
(Settings)
Storage
SD card
When Contents Manager window appears next, Tap SD
card .
Storage settings
Format
13
Getting Started
AQUOS R2
ERASE & FORMAT
Enter Operation Password OK
・If Operation Password is unset, follow onscreen prompts.
DONE
All data on SD Card is erased.
Unmounting SD Card
Flick Home Screen up
(Settings)
Storage
SD Card is unmounted.
To mount SD Card again, SD card MOUNT .
14
Removing SD Card
Always power off beforehand.
With Display upward, insert SIM Removal Tool in removal hole
in Card Tray
・Press firmly and straight until Card Tray ejects.
Pull out Card Tray
・With Display upward, pull out Card Tray. Pulling out Card
Tray with Display downward or handset held upright can
allow SIM Card and SD Card to fall from Card Tray and
become misplaced.
・Do not pull Card Tray forcefully or at an angle; damage may
result. Gently pull Card Tray out horizontally.
Remove SD Card
Insert Card Tray in SIM/SD Card Slot
SD Card is removed.
・Do not insert Card Tray upside down.
・Insert gently all the way horizontally in direction shown.
・Push Card Tray firmly where circled (○) so that there is no
gap between handset and Card Tray.
・To maintain water and dust resistance, use handset with
Card Tray completely closed.
Charging Handset
Battery is built into handset.
Internal Battery
A lithium-ion battery is built into handset; it is not
removable.
Recycling
This product requires a lithium-ion battery. Lithium-
ion batteries are recyclable. To recycle a used lithium-
ion battery, take it to any shop displaying the recycling
symbol.
Battery Cautions
Storage
To help maintain performance and life of Internal Battery,
do not store in the following conditions (battery level
should be at approximately 40% for optimal storage).
・Full (immediately after charging is complete)
・Exhausted (too low to power on handset)
Bulges of Internal Battery
Depending on use, bulges may appear near end of battery
life; this does not affect safety.
Internal Battery Replacement
Internal Battery is a consumable item; may need to be
replaced if operating time shortens noticeably. Internal
Battery is not user replaceable; its replacement incurs fees
and requires handset submission to a SoftBank Shop or
other appropriate servicer. For details, contact a SoftBank
Shop or Customer Service.
15
Getting Started
AQUOS R2
About Charging
The following charging options are available.
Charging
Option
Description
ROBOQUL
(desktop
holder)
Place handset in ROBOQUL and
charge using an AC Adaptor (optional
accessories).
AC Adaptor
Connect handset and AC Adaptor (optional
accessory) directly.
Indications while Charging
Charging/Notification Lamp
Charging/Notification Lamp illuminates red while charging;
illuminates green when charge is almost full.
・If Charging/Notification Lamp is blinking, charging is not
working properly. Make sure that you are using Charger
and products specified by SoftBank Corp. If you are using
specified products only, contact a SoftBank Shop or
Customer Service.
Lock Screen while Charging
Charging progress appears in lock screen.
・"Charging": normal charging
・"Charging rapidly": rapid charging
・"Charging slowly": low-speed charging; Handset begins
low-speed charging depending on the conditions, such as
when nearly charged.
Charging Cautions
Water Resistance
ROBOQUL and AC Adaptor (optional accessories) are not
waterproof. Never connect a charger plug/USB Type-C™
plug while handset or Charger is wet.
Handset is water resistant; however, if a charger plug/USB
Type-C plug is inserted while it is wet, liquid (tap water,
beverage, sea water, pet urine, etc.) or a foreign object
adhered to handset or a charger plug/USB Type-C plug may
cause overheating, burnout, fire, malfunction, burns, etc.
due to electric shock, short-circuiting, etc.
Handling Cords
Do not pull, bend, or twist cord; may damage the cord.
About Charging Abroad
SoftBank Corp. is not liable for problems resulting from
charging handset abroad.
ROBOQUL
ROBOQUL is designed for use in Japan. You assume all
responsibility if used abroad. Use abroad may infringe on
the country's/region's laws; check before using.
16
Charging with ROBOQUL
Charge using ROBOQUL [SHEGH1] and an AC Adaptor (USB
Type-C Quick ChargeTM 3.0) [ZSCAZX]1 (optional accessories).
When charging using ROBOQUL and handset is powered on,
ROBOQUL swivels when Display lights up, at start of charging,
for incoming calls, alarms, etc. See "Using ROBOQUL" for
details on setting ROBOQUL motion.
Use ROBOQUL on a flat and stable surface.
Handset does not quick-charge when using ROBOQUL. See
"Handset" for charge times with an AC Adaptor/ROBOQUL.
1 SoftBank SELECTION USB Type-C quick charge AC Adaptor
[SB-AC17-TCQC]
Insert USB Type-C plug on AC Adaptor into ROBOQUL power
connection terminal
Raise plug on AC Adaptor and plug into household AC outlet
Insert ROBOQUL charging plug into External Connection Jack
( ), and lean handset backward ( )
Charging/Notification Lamp illuminates once charging
starts.
・Press handset firmly and straight all the way. If not
attached adequately, handset may fall or ROBOQUL may tip
over. Avoid scratching handset when attaching.
To continue using ROBOQUL after charging, skip
and .
After charging, remove handset from ROBOQUL and disconnect
USB Type-C plug on AC Adaptor
・Hold down ROBOQUL while pulling handset straight up.
Unplug AC Adaptor and lower plug
Charging ends.
Using ROBOQUL Functions
You must set permissions for ROBOQUL to use functions
beforehand. See "Before Using ROBOQUL" for details.
17
Getting Started
AQUOS R2
Charging with AC Adaptor
Use an AC Adaptor (USB Type-C Quick ChargeTM 3.0)
[ZSCAZX] (optional accessory)
1
.
For information on other peripheral devices, see SoftBank
Website.
1 SoftBank SELECTION USB Type-C quick charge AC Adaptor
[SB-AC17-TCQC]
Insert USB Type-C plug of AC Adaptor into External
Connection Jack
Raise plug on AC Adaptor and plug into household AC outlet
Charging/Notification Lamp illuminates once charging
starts.
After charging, remove USB Type-C plug from External
Connection Jack, then unplug AC Adaptor and lower plug
Charging ends.
Power On/Off
Powering On
Long Press Power Key until SHARP logo appears
Handset powers on, and lock screen appears after a while.
・If confirmation appears, follow onscreen prompts.
・An initial settings wizard may appear the first time handset
is powered on. For details on initial settings, see "Making
Initial Settings."
Flick or up
Home Screen appears.
After Flicking up, enter pattern/lock no./password to
unlock.
18
Powering Off
Power Key (Long Press)
Power off
Handset powers off.
Using Touchscreen
Handset uses a touchscreen-type Display. Operate with your
fingers on Display.
About Touchscreen
In Case of Unintended Operation
If handset initiates operation without Touchscreen
(Display) being operated or does not respond after
Touchscreen being operated, Press Power Key to turn off
Display, Press Power Key again to turn on Display and then
operate handset.
Touchscreen Usage Notes
Touchscreen may not respond in these situations:
・Use with gloves/long fingernails
When using handset with gloves on, enable glove mode.
・Use of pens, pencils or sharp objects
・Use with objects on/against Display
・Use while wet
Touchscreen Usage Cautions
To prevent malfunctions, do not:
・Touch Display with wet fingers
・Use if Display is wet
If Display is wet, wipe it with a soft cloth.
・Subject Display to force/pressure
・Place a sticker or shield (commercially-available
protective film, privacy protector shield, etc.) on Display
Tap
Contact Display lightly and briefly.
19
Getting Started
AQUOS R2
Touch & Hold
Contact Display lightly; release finger when screen changes.
Drag
Touch icon or other item lightly, move it where desired, and
release finger.
Flick
Contact Display lightly, then brush screen up/down or left/
right.
Pinch/Spread
Contact Display lightly, then move fingers toward each other
(Pinch) or away from each other (Spread).
20
Making Initial Settings
When powering on the first time, an initial settings wizard
appears for optionally making Wi-Fi, Google™ account, and
other settings. Follow onscreen instructions to set items.
Insert SIM Card before powering on handset.
Making Initial Settings
Depending on your environment, screen content, setting items
and steps may differ.
Follow onscreen prompts on your handset.
Select language then LET'S GO
To place an emergency call, Tap Emergency .
To set visual assistance, Tap Vision Settings . See
"Accessibility Settings" for details.
Set up as new
Tap Copy your data to copy data from another mobile.
Follow onscreen prompts.
Set Wi-Fi items
・Follow onscreen prompts.
To skip Wi-Fi settings, select Use mobile network for
setup / SKIP . Continue by following onscreen prompts.
Set up a Google Account
・See "Google Account" for details on a Google Account.
To skip Google Account setup, Tap SKIP .
SKIP
Tap ADD FINGERPRINT to set fingerprints. See "Saving
Fingerprints" for details.
SKIP ANYWAY
21
Getting Started
AQUOS R2
Set/check each item I AGREE
NEXT
NO THANKS / YES I'M IN
After Tapping YES I'M IN , follow onscreen prompts to set
Voice Match.
ALL SET
Handset restarts, and initial settings are complete.
・To make My SoftBank settings, after initial settings,
Drag Status Bar down, then Tap Information about My
SoftBank .
Google Account
Use a Google Account and get more convenience with Google
services. A Google Account is required to use some services or
fully use some applications.
Google Account Cautions
Google Account Mail Address & Password
Be careful not to forget your Google account mail address
and password.
Google Account Operations & User Interface
Operations and user interface are subject to change due to
automatic application updates or other reasons.
Creating a Google Account
Flick Home Screen up
(Settings)
Users & accounts
22
Add account
Google
Window for logging in to a Google account opens.
Create account
For myself
To create a child's account, Tap For my child , then follow
onscreen prompts.
Enter first name Enter last name NEXT
・If confirmation appears, follow onscreen prompts.
Set/enter date of birth and gender NEXT
Enter username (mail address) NEXT
Enter password Re-enter password NEXT
23
Getting Started
AQUOS R2
YES, I'M IN
・To not add a phone number, or add a phone number for
security only, Tap MORE OPTIONS . Continue by following
onscreen prompts.
To not set a phone number, Tap SKIP .
Check the privacy policy and terms of use I AGREE
NEXT
Select whether to enable data backup Select whether to
receive news and offers from Google Play I AGREE
Account is created.
・If confirmation appears, follow onscreen prompts.
Signing in to a Google Account
If an application is activated that requires a Google account, a
window for logging in to a Google account opens. Sign in with
an existing Google Account to use the application.
In window for logging in to a Google account, enter mail
address NEXT
Enter password NEXT
Follow onscreen prompts
You are signed in to your Google Account.
24
Unlocking Screen
Screen Lock
After a period of inactivity, Display turns off to save battery
power (Screen lock active). Screen lock prevents accidental
Touchscreen operation.
・To activate Screen lock manually, Press Power Key when
Display is turned on.
If Screen Lock Activates while Playing
Music
Music continues to play.For operation, Press Power Key to
open lock screen and use operation panel (operations may
vary depending on application).
Unlocking Screen
When Display is turned off (Screen lock active), Power Key
Lock screen appears.
In lock screen, Flick or up
Screen is unlocked.
・For enhanced security, set handset to require pattern
drawing or Lock No./password entry for unlocking screen or
set screen to be unlocked with your fingerprint as needed.
See "Security & Location Settings" for details.
After Flicking up, enter pattern/lock no./password to
unlock.
Another Way to Turn On Display
Set Display to turn on when handset is picked up and
held still (Turn screen on by holding). See "Auto Sleep Off
Settings" for details.
Basic Operations
Basic Operations...............................................................26
Using Manner Mode.......................................................... 27
Using Airplane Mode.........................................................28
Text Entry.........................................................................28
Using Fingerprint Authentication Function....................29
Updating the System........................................................32
Using ROBOQUL................................................................ 33
26
Basic Operations
Selecting Options and Navigating
Screens
Tap items, icons, onscreen keys, etc. to open assigned items.
To return to the previous screen, Tap .
Menu Operations
Tap at Display top or bottom for available settings and
items.
・Screens may also have settings and items that are available
by Touching & Holding Display.
Handset Settings and Making Settings
Flick Home Screen up (Settings) to customize operation
of handset functions.
Checkbox ( / ) or switch ( / ) appears for
some options. Tap to enable ( / ) or disable ( /
) option.
・Drag/Flick slider, spinner, etc. to adjust some settings. If
available, Tap for additional settings.
27
Basic Operations
AQUOS R2
Using Manner Mode
Mute ringtones and other handset sounds to avoid disturbing
others around you.
Manner mode setting is also accessible from Quick Settings
Window.
Using Manner Mode (Standard Manner)
Camera shutter sound, video recording tones, etc. still play
even in Manner mode.
Press Volume Up/Down Key
Volume bar appears.
Icon on volume adjust bar changes from to and
handset enters Manner mode (Standard manner).
Canceling Manner Mode (Standard
Manner)
Press Volume Up/Down Key for volume bar, TURN OFF
NOW
Using Manner Mode (Total Silence)
Camera shutter sound, video recording tones, etc. still play
even in Manner mode.
Press Volume Up/Down Key
Volume bar appears.
Icon on volume adjust bar changes from to and
handset enters Manner mode (Standard manner).
Press Volume Down Key while volume bar is displayed
Icon on volume adjust bar changes from to and
handset enters Manner mode (Total silence).
Canceling Manner Mode (Total Silence)
Press Volume Up/Down Key for volume bar, TURN OFF
NOW
28
Using Airplane Mode
Leaving power on, suspend signal-transmitting functions.
Activating Airplane Mode
Drag Status Bar down
Notifications Window opens.
Airplane mode activates.
Canceling Airplane Mode
From Notifications Window,
Airplane Mode Caution
Activating Airplane mode disables Wi-Fi and Bluetooth
®
,
interrupting corresponding transmissions.
Wi-Fi/Bluetooth
®
connections can be used even in
Airplane mode by enabling Wi-Fi/Bluetooth
®
after
activating Airplane mode; make sure that such connection/
transmission is allowed in your current location before use.
Text Entry
Keyboards
Use onscreen keyboards for text entry.
Tap Text entry field for keyboard. To hide it, Tap .
・Text entry descriptions are for Google Keyboard (default
input method).
Enabling One-Handed Mode
Shrink onscreen keyboard for easier one-handed operation;
switch between Left-handed mode and Right-handed mode
as needed.
When keyboard is open, Touch & Hold / and slide
finger over /
Tap / to switch between Right-handed mode and
Left-handed mode.
Tap to disable One-handed mode.
Keyboard Layout
Enter characters.
Toggle case.
Switch to number/symbol keyboard.
Enter comma. Touch & Hold to specify settings or
enable One-handed mode.
Switch to emoji/emoticon keyboard.
Enter space.
Delete characters.
Insert line break. Touch & Hold for options; enable One-
handed mode, or move to other entry fields.
Enter period. Touch & Hold for a set of other
punctuation marks and symbols.
29
Basic Operations
AQUOS R2
Switching Keyboards
In a text entry window, /
Entry mode is switched.
Tap / / to toggle between alphabet entry mode
and number/symbol/emoji/emoticon entry mode.
Entering Letters
To enter Phone:
In a text entry window,
/
Phone is entered.
To toggle case, Tap / before typing a letter. Tap
/ twice to type in all capitals( ). By default, the
first word of each sentence is capitalized automatically.
Using Fingerprint Authentication
Function
Fingerprint Authentication Function
Hold finger to sensor to authenticate and use handset.
Use this function to unlock screen, activate applications, etc.
Fingerprint Authentication Function
Cautions
Observe the following when using the fingerprint
authentication function.
・Authentication is based on fingerprint characteristics.
This function may be unusable if your fingerprint
characteristics are not prominent.
・Ability to authenticate (assuming finger is held to
sensor correctly) depends on conditions of use. Saving
your fingerprint may be difficult if finger is in any of
the following conditions. Washing/wiping hands, using
different finger, saving a wider area, etc. may improve
capability.
- Wrinkled with moisture (e.g., after a bath)
- Wet with water, sweat, etc.
- Dry
- Covered with handcream, etc.
- Stained with mud or oil
- Rough or damaged (cut, sore, etc.)
- Fingerprint is faint (finger surface is worn)
- Fingerprint is deformed due to weight gain or loss
- Finger surface condition at the time of authentication
is extremely different than when fingerprint was saved
・Fingerprint authentication technology does not guarantee
successful personal authentication/verification. SoftBank
Corp. is not liable for any damages resulting from use
of handset by third party or lost opportunities to use
handset.
30
Saving Fingerprints
Save your fingerprints for fingerprint authentication.
・Save up to 5 fingerprints.
Flick Home Screen up (Settings) Security &
Location
Security & Location menu opens.
Fingerprint
Fingerprint settings open.
Alternatively, Flick Home Screen up (Settings)
AQUOS Useful Fingerprint sensor Register to
save fingerprints.
NEXT
Set pattern/Lock No./password for unlocking screen
・This is a backup method for unlocking the screen if unable
to authenticate with your fingerprint.
・If method for unlocking screen is setting other than
None or Swipe , first unlock screen.
・For details on screen lock methods, see "Security & Location
Settings."
NEXT
Hold finger to sensor until handset vibrates
・Move finger a little at a time and hold it to sensor.
・Repeat until percentage reaches 100%.
・If finger is already saved, use another finger.
31
Basic Operations
AQUOS R2
DONE
Fingerprint is saved.
To save other fingerprints, Tap ADD ANOTHER .
Backup Screen Unlock Methods
Make sure not to forget pattern/Lock No./password set as
backup for unlocking screen.
Fingerprint Saving Operations
Setting/Changing Names of Saved Fingerprints
In Fingerprint settings, Tap saved fingerprint Enter
name OK
Deleting Fingerprints
In Fingerprint settings, Tap saved fingerprint DELETE
If 1 fingerprint is saved, after Tapping DELETE , Tap
YES, REMOVE .
Troubleshooting
Q. Failure to save fingerprint
A. Keep your finger pressed on the sensor slightly
harder. Using a different finger may also improve
authentication performance.
Fingerprint Sensor Cautions
Observe the following when using Fingerprint Sensor.
・Do not hit or subject handset to excessive shock. May
cause malfunction or damage. Do not scratch sensor
surface or poke with a pen, pin, or other pointed object.
・Do not place stickers on sensor surface or mark with ink.
・Dust, smudges, or other soiling on sensor may affect
authentication. Clean the Fingerprint Sensor surface from
time to time.
・Holding finger to sensor for too short/long a time may
affect authentication. Hold finger straight on sensor so
that spiral of fingerprint is in center of sensor.
・Fingerprint Sensor may not activate if you start saving
your fingerprint or performing authentication with your
finger on the sensor. Release it and retry.
Performing Fingerprint Authentication
In authentication window, hold finger to sensor
Fingerprint is authenticated.
Troubleshooting
Q. Fingerprint is not authenticated
A. Remove finger then try authenticating again.
Or, Flick / upward and unlock screen using
backup unlock method set when saving fingerprint.
32
Updating the System
About System Updates
Check whether system updates are required via the Internet,
and update manually as required.
Software Update Cautions
Applications
Applications may be updated or newly added, or names,
icons, operations and user interfaces of applications may
be changed.
System Update Cautions
Observe the following before a system update.
・It may take time to update the system.
・Operate handset where signal reception is good and
without changing location. Also operate with adequate
battery charge. Signal becoming weak or Battery
becoming low during a system update may cause an
update failure (an update failure may disable handset).
Data Backup
Saved data may be lost depending on condition of handset
(malfunctioning, damaged, water seepage, etc.). It is
recommended that you back up important data before
updating the system. SoftBank Corp. is not responsible for
damages from loss of data.
Updating the System
Notification appears when a system update is required. Tap
the notification and follow onscreen prompts. If notification
does not appear, check whether a system update is required as
follows and update the system.
Flick Home Screen up (Settings) System
System update
System update window appears.
Follow onscreen prompts
System update begins.
・Use other functions during a system update.
After the system update proceeds, Restart now appears
at the end. Tap and complete the system update.
If Handset Does Not Restart after
Tapping Restart now
An update failure may disable handset. If handset is
disabled, contact your contracted SoftBank Customer
Assistance for repairs.
33
Basic Operations
AQUOS R2
Using ROBOQUL
When charging using ROBOQUL and handset is powered on,
ROBOQUL swivels when Display lights up, at start of charging,
for incoming calls, alarms, etc. If emopa is enabled, ROBOQUL
makes an audio notification as it swivels.
ROBOQUL Firmware Updates
ROBOQUL firmware is updatable. When an update is
required, "Updating ROBOQUL" appears on handset when
connected to ROBOQUL. Follow onscreen prompts to update
firmware.
・To update firmware, the following conditions are
required.
- ROBOQUL is connected to an AC Adaptor
- Handset is placed in ROBOQUL
- Handset is connected to the network
- At least 30% battery is remaining
・The firmware update will be interrupted if the battery
becomes too low or handset/AC Adaptor is removed
from ROBOQUL. ROBOQUL will become unusable if a
firmware update is interrupted. Make sure that the
required conditions are met, and then connect handset to
ROBOQUL again and complete a firmware update.
・Handset checks for firmware updates via the network
once a week when placed in ROBOQUL. Firmware is also
updated via the network. Transmission fees are incurred
when using the network.
Before Using ROBOQUL
You must set permissions for ROBOQUL to use functions
beforehand.
Power on handset and charge with ROBOQUL
Unlock screen with handset placed in ROBOQUL
Description of ROBOQUL appears.
NEXT
ALLOW
・For several functions, continue in the same way.
CLOSE
ROBOQUL setting is complete.
To make emopa settings, Tap Set emopar , then follow
onscreen prompts.
34
Setting ROBOQUL
Set whether ROBOQUL swivels while charging with ROBOQUL.
・When enabled while charging using ROBOQUL and handset
is powered on, ROBOQUL swivels when Display lights up, at
start of charging, for incoming calls, alarms, etc.
Flick Home Screen up (Settings)
AQUOS Useful
AQUOS Useful menu opens.
ROBOQUL setting
ROBOQUL window opens.
Operations of ROBOQUL
Setting is complete.
Tap Operations of ROBOQUL to toggle on ( )/off
( ).
Viewing Information on ROBOQUL
In ROBOQUL window, More info
Handset Interface
Handset Screens............................................................... 36
Using Fullscreen Mode......................................................43
Icons at Display Top (Status Bar)...................................44
Checking Notifications (Notifications Window).............46
Checking Notifications (Quick Settings Window).......... 48
Capturing Screenshots (Clip Now)...................................49
Scrolling Screen Automatically (ScrollAuto)...................51
36
Handset Screens
Lock Screen Layout
Lock screen appears at power on or when Power Key is
Pressed while Display is turned off (screen lock active).
From lock screen, unlock screen or quickly activate
(Camera) or Google Assistant.
By default, Wallpaper changes randomly each time lock screen
appears (Lock Photo Shuffle). Change Wallpaper for lock
screen as needed. See "Changing Wallpaper" for details.
Notifications of incoming calls/messages or from
applications, etc. appear here.
1
Activate Google Assistant (Flick up).
Show message set for lock screen.
2
Time and date appear here.
Messages and news from emopa appear here (emopa
area).
3
Unlock screen (Flick or up).
Activate (Camera) (Flick left).
1 If Organize notifications on the lock screen is enabled,
a notification viewed the first time does not appear
the second and subsequent times. See "Application &
Notification Settings" for details.
2 Appears when Lock screen message is set. See "Security
& Location Settings" for details.
3 Appear when emopa is configured. See "エモパーを利用す
る (http://help.mb.softbank.jp/aquos-r2/05-08-12.html)"
(Japanese) for details.
Home Screen & App List
Most handset operations start in Home Screen or in app list.
Flick Home Screen up for app list and activate applications,
change handset settings, etc. (To change Home Screen, switch
to another home screen app.)
Home Screen Layout
Desktop sheet
Place application shortcuts, folders, widgets freely.
Flick left/right to toggle sheets.
Favorites Tray
Place application shortcuts and folders freely. Activate
applications quickly from any Home Screen sheet.
Toggling Home Screen Sheets
Home Screen consists of several sheets.
Flick left/right to toggle Home Screen sheets.
・Adding application shortcuts and widgets in Home Screen
adds more Home Screen sheets. See "Adding Shortcuts" /
"Adding Widgets."
37
Handset Interface
AQUOS R2
Rearranging Home Screen Sheets
Touch & Hold open area of Home Screen
・Alternatively, Pinch Home Screen to rearrange sheets.
Touch & Hold sheet to move
・The leftmost sheet cannot be moved.
Drag to location to change place
Sheet is moved.
Navigation Bar
Tap icons on Navigation Bar (Display bottom) for the
following functions/operations.
Name Description
(Back
key)
Return to the previous screen. Appears
as for onscreen keyboard; Tap to
close keyboard.
(Home
key)
Return to Home Screen.
(Recents
key)
Open a list of recently used applications
to activate or remove them from the list.
(Keyboard
key)
Change keyboard/input method. Appears
when keyboard is open.
/
(Fullscreen
mode key)
Use entire Display for wider screen area.
Tap OK to enable Fullscreen
mode. Tap to disable Fullscreen mode.
(Menu
key)
Open menu. Appears for some applications.
Portrait Orientation & Landscape
Orientation
The screen changes to landscape orientation when handset is
rotated sideways.
・Depending on the current screen, the orientation may not
change even by changing handset orientation.
Wider Display Area
Change setting for wider Display.
Widen Display in the following ways.
Item Description
Using
Fullscreen
mode
In Fullscreen mode, use Display wider at
top (left-right areas of Front Camera).
See "Using Fullscreen Mode" for details.
Hide
Navigation
Bar
Hide Navigation Bar for wider Display. Use
Fingerprint Sensor as Back key/Recents
key to hide Navigation Bar.
See "Fingerprint Sensor Settings" for
details.
38
Multi-Window
Split screen to view and operate two applications.
Activate the two applications beforehand. Viewing and
operating (Address Book) and (Phone) is described as
an example.
・Viewing in Multi-Window is not available for some
applications.
Recent apps window opens.
Touch & Hold application to operate Drag to top of
Display
Multi-Window opens, and Dragged application opens at
top of Display.
Alternatively, Touch & Hold while viewing application
to operate.
From application history at bottom of Multi-Window, Tap next
application
Tapped application opens at bottom of Multi-Window.
Multi-Window Operations
Switching between Applications
Tap application
・Activate application beforehand.
Exiting Multi-Window
Touch & Hold or Flick pane bar ( ) up/down
Capturing Screenshots
Long Press Power Key and Volume Down Key at the same time
to capture a screenshot of the current screen.
・May be unavailable for some applications.
View captured screenshots in (Album), etc.
・Alternatively, use Clip Now and slide your finger along the
edge of Display to capture a screenshot. See "Capturing
Screenshots (Clip Now)" for details.
39
Handset Interface
AQUOS R2
Changing Wallpaper
Touch & Hold open area of Home Screen
・Alternatively, Pinch Home Screen.
WALLPAPERS
Tap application ( Album(wallpaper) , etc.)
Select image
・Operations may vary depending on selected option. Follow
onscreen prompts.
Home screen / Lock screen / Home screen and lock
screen
Setting is complete.
Tap Home screen to set the image as Wallpaper for Home
Screen only. Tap Home screen and lock screen to set the
same image as Wallpaper for Home Screen and lock screen.
・To set the image as Wallpaper for lock screen only, Tap
Lock screen .
Wallpaper Change Operations
Using Lock Photo Shuffle
Change Wallpaper randomly each time lock screen appears.
Touch & Hold open area of Home Screen
WALLPAPERS Lock Photo Shuffle OFF
( ON ) Select folder to show with Lock Photo
Shuffle
・All images in selected folder appear randomly.
Tap at right of folder name to view images in folder.
Using SHSHOW
Touch & Hold open area of Home Screen
WALLPAPERS SHSHOWからダウンロード Follow
onscreen prompts
40
Adding Shortcuts
Add shortcuts for applications in Home Screen.
In app list, Touch & Hold application and Drag to "Add to home
screen"
Release finger at location to add shortcut
Shortcut is added.
・Drag to sheet visible at edge of Display to toggle sheets
and add. Drag to rightmost sheet to add one more sheet and
add.
Function Shortcuts
With some applications, Touch & Hold for shortcuts to
functions. Touch & Hold function shortcut then release
finger at location in Home Screen to add function shortcut.
Deleting Shortcuts
In Home Screen, Touch & Hold icon Drag to "Remove"
Adding Widgets
Add Album, Analog clock, etc. as follows.
Touch & Hold open area of Home Screen
・Alternatively, Pinch Home Screen.
WIDGETS
A list of widgets opens.
Touch & Hold widget
41
Handset Interface
AQUOS R2
Drag to location to add widget
Widget is added.
・Drag to sheet visible at edge of Display to toggle sheets
and add. Drag to rightmost sheet to add one more sheet and
add.
Removing Widgets
In Home Screen, Touch & Hold widget Drag to "Remove"
Adding Folders
Add folders to collect icons.
・Folders can also be created in Favorites Tray and app list.
In Home Screen, Touch & Hold icon to place in folder
Drag to another icon to group with
Folder is added, and two icons are saved in the folder.
Folder Operations
Changing Folder Names
In Home Screen, Tap folder Tap area to enter folder
name at bottom of window Enter folder name
・Change folder names the same way in app list.
Placing Icons in Folder
In Home Screen, Touch & Hold icon Drag to folder
・Place icons the same way in app list.
Moving Icons Out of Folder
In Home Screen, Tap folder Touch & Hold icon
Drag it out of folder
・Move icons the same way in app list.
Deleting Folders
In Home Screen, Touch & Hold folder Drag to "Remove"
・Applications in folder are also deleted.
42
Moving Icons/Widgets
Icons can also be rearranged in Favorites Tray and app list.
In Home Screen, Touch & Hold icon/widget
Drag to target location
Icon/widget is moved.
・To a folder: Drag icon/widget (1 x 1) to target folder.
Making Home Screen Settings
Settable items are the following.
Item Description
Notification
dots
Set whether to show dots with application
icons for notifications.
Add
number on
notification
dots
Set whether to show number of
notifications with notification dots.
Add icon to
Home screen
Set whether icon is added to Home Screen
after downloading new application.
Touch & Hold open area of Home Screen
・Alternatively, Pinch Home Screen.
HOME SETTINGS
Set items
Settings are complete.
43
Handset Interface
AQUOS R2
Using Fullscreen Mode
Fullscreen Mode
In Fullscreen mode, use Display top (left-right areas of Front
Camera) for wider screen when in landscape view.
In portrait view, screen widens to top only for applications
where Status Bar is hidden. For applications not supporting
handset Display size, the area above Navigation Bar widens.
* Set whether to use Fullscreen mode for each application.
May not be usable with some applications.
・When Fullscreen mode is enabled (landscape view)
・When Fullscreen mode is disabled (landscape view)
Fullscreen Mode Cautions
Depending on the application, enabling Fullscreen mode may
prevent the application from being shown correctly. Disable
Fullscreen mode.
Even if enabled, handset operation may disable Fullscreen
mode.
Setting Fullscreen Mode
Set whether to use Fullscreen mode for each application.
Flick Home Screen up (Settings)
Settings appear.
Display
Advanced
Full screen mode
44
Tap application
Fullscreen mode is set.
Tap to enable ( ) or disable ( ) option.
・If confirmation appears, follow onscreen prompts.
Setting Fullscreen Mode with Current
Application
Enable/disable Fullscreen mode in the currently used
application.
In application screen, /
Fullscreen mode is set.
Tap to enable ( ) or disable ( ).
・If confirmation appears, follow onscreen prompts.
Icons at Display Top (Status Bar)
Indicators (new message notification, handset status, etc.)
appear at the top of Display.
Status Bar Layout
Notifications, warnings, etc. appear here. (Notification
Indicators)
Handset status and other information appear here.
(Status Indicators)
45
Handset Interface
AQUOS R2
Main Notification Indicators
Notification Indicators appear on the left.
・Notification Indicators do not appear in lock screen.
Indicator Description
Glove Mode On
Call (Dialing/Arriving/in Progress)
Call on Hold
Missed Call
New Answer Phone Message
New Voicemail
New SMS/S! Mail
New Email
New Gmail
Alarm Sounding/Snoozing/Upcoming Alarm
Calendar Event
RelaxView enabled by RelaxAuto
TV Viewing in Progress
TV Recording in Progress
Application Update Available
Application Installation Complete
Data Downloaded
Bluetooth
®
Data Reception Request
Mounting SD Card
Screenshot Captured
Screenshot Failed
Screenshot Captured (Clip Now)
/
More Notifications
Main Status Indicators
Status Indicators appear on the right.
Indicator Description
Battery Strength
Charging
Signal Strength
No Signal (4G LTE/4G/3G)
4G LTE/4G Data in Use
1
3G Data in Use
Airplane Mode
Wi-Fi Connected
Bluetooth
®
On
Bluetooth
®
Connected
Manner Mode (Standard manner)
Manner Mode (Total silence)
Manner Mode (Alarms only)
Manner Mode (Priority only)
Getting Location Information
NFC Ready
Answer Phone Set
Answer Phone Set (Message Recorded)
Alarm Set
NFC/Osaifu-Keitai
®
Lock Set
NFC/Osaifu-Keitai
®
Lock Set (SIM Card
only)
2
1 Corresponding indicator appears when handset is connected
to FDD-LTE (SoftBank 4G LTE) or AXGP (SoftBank 4G).
Between these Networks, handset connects to SoftBank 4G
whenever possible.
2 Appears when a SIM Card with NFC locked on another
mobile phone is then installed in handset.
46
Checking Notifications
(Notifications Window)
Open notifications and check handset status.
Opening Notifications Window
Drag Status Bar down
Notifications Window opens.
Closing Notifications Window
Drag Notifications Window up
Alternatively, Tap .
Notifications Window Layout
Notifications and active functions
Use corresponding functions.
1
Delete all notifications and close Notifications Window.
1 Usable functions depend on the notification. As an
example, dial or send an SMS to the phone number of a new
call.
Notifications Window Operations
Switching between Detailed & Simple Views for
Notifications in Notifications Window
In Notifications Window, Drag notification down/up with
two fingers at the same time, or Pinch/Spread
・Unavailable for some notifications.
Making Notification Settings
In Notifications Window, Drag notification left/right
Follow onscreen instructions
・Settable options depend on the notification.
Notifying Later
In Notifications Window, Drag notification left/right
To change notification time, Tap , then Snoozed for
1 hour , and select time.
・Unavailable for some notifications.
47
Handset Interface
AQUOS R2
Checking Notifications
Drag Status Bar down
Notifications Window opens.
Deleting Notifications
Drag Status Bar down
Notifications Window opens.
Flick notification left/right
Notification is deleted.
Deleting All Notifications
Drag Status Bar down
Notifications Window opens.
CLEAR ALL
All notifications are deleted.
48
Checking Notifications (Quick
Settings Window)
Tap icons to toggle functions on/off, etc.
Opening Quick Settings Window
Drag Status Bar down
Notifications Window opens.
Drag Status Bar down
Quick Settings Window opens.
Alternatively, Tap at Display top to open Quick Settings
Window.
・Alternatively, to open Quick Settings Window, Drag Status
Bar down with two fingers with Notifications Window
closed.
Closing Quick Settings
Drag Quick Settings up
Alternatively, Tap .
Quick Settings Window Layout
Adjust Display brightness.
Set Wi-Fi.
Set Bluetooth
®
function.
Turn on/off Mobile Light.
Turn Location on/off.
Toggle RelaxView on/off.
Toggle Wi-Fi tethering on/off.
Enable/disable account sync.
Toggle Bright Keep on/off.
Enable/disable Glove mode.
Indicate position of Setting key sheet.
1
Open Edit screen for Quick Settings Window.
Open Settings.
Set Manner mode.
Enable/disable Airplane mode.
Enable/disable Auto-rotate screen.
Toggle VeilView on/off.
Toggle Energy saving on/off.
Toggle Reader/Writer, P2P on/off.
Show cast screen.
Change Dolby Atmos
®
modes.
2
Open/close Quick Settings Window.
1 Flick Setting key area left/right to toggle sheets.
2 For details on Dolby Atmos, see "Sound Settings."
49
Handset Interface
AQUOS R2
Customizing Quick Settings Window
Rearranging Setting Keys
In Quick Settings Window, Touch & Hold Setting
key Drag Setting key to rearrange it
Adding Setting Keys
In Quick Settings Window, Touch & Hold Setting
key below "Drag to add tiles" Drag Setting key to
target location
Deleting Setting Keys
In Quick Settings Window, Touch & Hold Setting
key Drag to "Drag here to remove"
Resetting Quick Settings Window
In Quick Settings Window, Reset
Capturing Screenshots (Clip Now)
Slide finger along the edge of Display to capture a screenshot.
Capture permanent screenshots for saving as image files or
temporary screenshot for temporary use.
Enabling Clip Now
Flick Home Screen up (Settings) AQUOS Useful
AQUOS Useful menu opens.
Clip Now
Clip Now menu opens.
ON/OFF ( )
Clip Now is enabled.
Tap ON/OFF to toggle on ( )/off ( ).
50
Capturing Permanent Screenshots
Capture screenshots for saving as files.
・Some screens may not be capturable.
View captured screenshots in (Album), etc.
Touch upper left (upper right) corner of Display
Screen shrinks.
Slide finger to the right (left) along the top edge of Display
Permanent screenshot is captured.
Capturing and Opening Temporary
Screenshot
Capture a screenshot of the current screen to save
temporarily, such as a Website. Captured screenshot can be
opened while using other applications as well.
・Only one temporary screenshot can be captured. It cannot be
saved as a file.
Touch upper right (upper left) corner of Display Slide
finger down along the edge of Display
Temporary screenshot is captured; portion of screenshot
appears at the right (left) of Display.
・If confirmation appears, follow onscreen prompts.
Drag portion of screenshot at the right (left) of Display to
the left (right)
Temporary screenshot appears.
・To move screenshot aside, Drag it to the right (left) of
Display.
Deleting Temporary Screenshot
While temporary screenshot appears, Touch & Hold
screenshot ( ) Drag screenshot to
51
Handset Interface
AQUOS R2
Setting Clip Now
Flick Home Screen up (Settings) AQUOS Useful
Clip Now
Clip Now menu opens.
Set each item
Setting is complete.
Clip Now Setting Operations
Viewing Instructions for Clip Now
In Clip Now menu, Help
Setting Whether to Capture Permanent
Screenshots by Sliding Operation
In Clip Now menu, Slide operation settings
Horizontal direction Screenshot / Disable
Disable is not available when Vertical direction under
Slide operation settings is set to Disable .
Setting Whether to Capture Temporary
Screenshot by Sliding Operation
In Clip Now menu, Slide operation settings Vertical
direction Memo / Disable
Disable is not available when Horizontal direction
under Slide operation settings is set to Disable .
Setting Whether to Show Sharing Options after
Capturing Temporary Screenshot
In Clip Now menu, Display share options
Tap Display share options to toggle on ( )/off ( ).
Display share options can be set when Vertical
direction under Slide operation settings is set to
Memo .
Deleting All Permanent Screenshots
In Clip Now menu, Delete All YES
Scrolling Screen Automatically
(ScrollAuto)
Scroll the screen up and down automatically.
Enabling ScrollAuto
Flick Home Screen up (Settings) AQUOS Useful
AQUOS Useful menu opens.
ScrollAuto
ScrollAuto menu opens.
ON/OFF ( )
ScrollAuto is enabled.
Tap ON/OFF to toggle on ( )/off ( ).
52
ScrollAuto Operations
Setting ScrollAuto to Applications
In ScrollAuto menu, Set Apps Tap application(s)
Tap application to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
Setting Whether to Show Status Bar Indicator
while Running Target Applications
In ScrollAuto menu, Notify in status bar
Tap Notify in status bar to toggle on ( )/off
( ).
Using ScrollAuto
The feature may not follow the setting with certain
applications.
Drag up slowly
appears.
When Display is Dragged down, appears instead.
Slide finger to and release
Screen scrolls automatically.
・If confirmation appears, follow onscreen prompts.
To change scrolling speed, Tap or .
・Screen may not scroll depending on where you start
Dragging.
・Scroll stops when Display is Tapped or after five minutes.
ScrollAuto Usage Note
ScrollAuto does not work when Display is Flicked or
Dragged quickly.
ScrollAuto supports vertical scrolling only.
Phone
Placing/Answering Calls...................................................54
Optional Services..............................................................59
Handset Phone Number.................................................... 65
Making Call Settings........................................................ 66
Address Book.................................................................... 67
54
Placing/Answering Calls
How to dial directly to make a call and answer a call, as well
as options when a call is arriving/during a call are described.
Support for VoLTE/VoLTE (HD+) and
HD Voice
Handset supports VoLTE/VoLTE (HD+) and HD Voice for
high-quality call sound. See "Using VoLTE/VoLTE (HD+)"
and "Using HD Voice" for details.
Placing Calls
Flick Home Screen up
(Phone)
Phone opens.
/
Dialpad window opens.
Use onscreen dialpad to enter number
・Include area code for landline numbers.
To correct number, Tap to delete digit(s), then enter
correct number.
Handset dials number. Call begins when other party
answers.
To end call,
Call ends.
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AQUOS R2
Emergency Calls
Emergency Location Report
Making emergency calls (110, 119 or 118) automatically
reports handset location to corresponding agency (police,
etc.). This system is referred to as Emergency Location
Report, and notifies location based on positioning from
base stations.
・Location Report does not incur registration/transmission
fees.
・Location/signal conditions affect positioning accuracy.
Always provide location and call purpose.
・Hiding Caller ID (using 184, etc.) cancels Location Report.
However, corresponding agency may obtain location
information in life threatening situations.
・Location Report is not sent for calls made while outside
Japan.
After Making an Emergency Call with Reject
Call Enabled
Reject call is disabled for about two hours to receive calls
from corresponding agency. To manually enable Reject call
again after making an emergency call:
Flick Home Screen up (Phone) Settings
Call blocking RESTORE PREVIOUS SETTINGS TO
BLOCK CALLS. YES
Calling Emergency Number When
Handset Screen is Locked
In lock screen, Flick up Emergency Enter number
for emergency service
・Use if method for unlocking screen is setting other than
None or Swipe . For details on screen lock methods,
see "Security & Location Settings."
Troubleshooting
Q. Call does not connect
A. Did you dial all digits for the number? Dial all digits
for numbers starting with a "0" area code, etc.
A. Is the signal weak? Change locations and call again.
Emergency Call Cautions
Areas Where Usable
Emergency calls from handset can be made only in SoftBank
service areas.
Airplane Mode
Note that emergency calls cannot be made in Airplane
mode. Drag Status Bar down and cancel it.
Phone Window Layout
Search field.
Search contacts. Tap to voice search.
Show favorites.
Show dialpad.
Open menu.
Show contacts.
Show call history.
56
Answering Calls (Display Off)
Drag up when call is arriving
Call connects.
To end call,
Call ends.
Missed Calls
For unanswered calls, notification appears in lock screen.
Notification
・Tap notification twice to check missed call records and
call back as needed.
When screen is unlocked, appears on Status Bar.
Drag Status Bar down for Notifications Window, then
Tap notification. When CALL BACK / MESSAGE appear
below notification, Tap to call back or send SMS.
Arriving Call/Answer Phone Operations
Answering with Answer Phone
As call is arriving, Drag up Absence Memo
When screen is unlocked, Incoming call Drag
up Absence Memo .
Playing Back Answer Phone Messages
In lock screen, Tap notification twice Tap message
・When screen is unlocked, Drag Status Bar down for
Notifications Window, then Tap notification Tap
message.
To stop playback, Tap Pause .
Editing Subjects of Answer Phone Messages
Flick Home Screen up (Phone)
Settings Calls Answer phone Answer
phone list Touch & Hold message Edit Subject
Enter subject name OK
Copying Answer Phone Messages to SD Card
Flick Home Screen up (Phone)
Settings Calls Answer phone Answer
phone list Touch & Hold message Copy to SD
card OK
Rejecting Arriving Calls
As call is arriving, Drag down
When screen is unlocked, Tap DECLINE .
Not Answering Call and Sending SMS
As call is arriving, Drag up Tap message to send
When screen is unlocked, Incoming call Drag
up Tap message to send.
Tap Write your own... to create and send message.
Forwarding Arriving Calls
As call is arriving, Drag up Forwarding
When screen is unlocked, Incoming call Drag
up Forwarding .
・Set a phone number to forward calls to beforehand. See
"Call Forwarding" for details.
Stopping Ringtone and Vibration
As call is arriving, Volume Up/Volume Down Key
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Phone
AQUOS R2
Answering Calls (Display On)
When call is arriving, ANSWER
Call connects.
To end call,
Call ends.
Call Window Layout/In-Call Operation
Other party photo
Other party name/number
HD Voice ( )/HD+ Voice ( ) call in progress
Mute own voice.
Show dialpad.
Add call.
End call.
Call time.
Use Speakerphone.
Place call on hold.
Open menu.
In-Call/Voice Memo Operations
Adjusting Call Volume
During call, Volume Up/Down Key
Setting Whether to Use Noise Suppression
Enable Noise suppression for clearer other-party voice.
During call, Clear talk
Tap Clear talk to toggle on ( )/off ( ).
Setting Whether to Use Slow Talk
Enable Slow talk for slower other-party voice.
During call, Slow talk
Tap Slow talk to toggle on ( )/off ( ).
Recording Call (Voice Memo)
During call, Voice Memo
To end recording, Tap Stop .
Playing Back Voice Memos
Flick Home Screen up (Phone)
Settings Calls Answer phone Voice Memo
List Tap Voice Memo
To stop playback, Tap Pause .
58
Editing Subjects of Voice Memos
Flick Home Screen up (Phone)
Settings Calls Answer phone Voice Memo
List Touch & Hold message Edit Subject
Enter subject name OK
Copying Voice Memos to SD Card
Flick Home Screen up (Phone)
Settings Calls Answer phone Voice Memo
List Touch & Hold message Copy to SD card
OK
Troubleshooting
Q. Difficulty with call
A. It may be difficult to make a call in a location with
noise.
A. Check the call volume when using Speakerphone. It may
be difficult to make a call with a raised call volume.
Q. The other party cannot hear me
A. Are you covering Mic/Recorder Mic on the bottom
surface of handset with your finger, etc.? Make sure
not to cover Mic/Recorder Mic.
Q. Sound experiences popping during a call
A. Are you moving location during a call? Popping may
occur when switching areas for a better signal. This is
not a malfunction.
Using VoLTE/VoLTE (HD+)
VoLTE (Voice over LTE) is a system enabling voice calls over
LTE networks. Compared to voice calls over conventional 3G
connections, high-sound quality calls and reduced time until
ringtones sound are possible. VoLTE (HD+) provides a clearer
and more natural quality call than conventional VoLTE.
・VoLTE/VoLTE (HD+) are available when the counterpart
model is respectively a VoLTE- or VoLTE (HD+)-compatible
model from SoftBank/Y!mobile. In addition, it is necessary
for both handset and the counterpart model to be within
the SoftBank 4G LTE (FDD LTE) service area, with "4G
(recommended)" and "Enhanced 4G Mode" enabled.
・VoLTE is unavailable during international roaming.
Disabling VoLTE/VoLTE (HD+)
Flick Home Screen up (Settings) Network &
Internet Mobile network Enhanced 4G Mode
( )
Tap Enhanced 4G Mode to toggle on ( )/off
( ).
VoLTE/ VoLTE (HD+) Cautions
VoLTE/VoLTE (HD+) use 4G network service, and are
unavailable when 4G network service is disabled on
handset. If VoLTE/VoLTE (HD+) are unavailable, follow
the steps below to check whether 4G network service is
enabled ( ).
Flick Home Screen up (Settings) Network &
Internet Mobile network Preferred network
type
If disabled ( ), Tap 4G (recommended) to enable it
( ).
Using HD Voice
HD Voice supports a wide range of audio tones for clearer,
more natural-quality voice calls.
・Available when the counterpart model is an HD Voice-
compatible model from SoftBank/Y!mobile.
・HD Voice is compatible with VoLTE and 3G network. Use HD
Voice with VoLTE for voice calls of even higher quality.
59
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AQUOS R2
Optional Services
Use these optional services for voice calls:
Optional Services
The following optional services are available.
Service Description
Call
Forwarding
Divert all/unanswered calls to a preset
number.
Voicemail
Divert all/unanswered calls to Voicemail
Center; access messages via handset/
touchtone phones.
Call Waiting
1
Answer calls during a call.
Group Calling
1
Merge multiple calls.
Notify Caller
ID
Send or hide your number when placing
calls.
Call Barring
Restrict incoming/outgoing calls by
conditions.
1 Requires separate subscription.
Call Forwarding
Flick Home Screen up (Phone)
Phone opens.
Settings Calls
Call forwarding
Call forwarding settings open.
60
Always forward / When busy / When unanswered /
When unreachable
Divert menu opens.
Tap Always forward to set whether to always forward
calls.
Tap When busy to set whether to forward a new call
during a call.
Tap When unanswered / When unreachable to set
whether to forward a call when unable to answer.
Enter forwarding number TURN ON
Call Forwarding is set.
After Tapping When unanswered , enter forwarding
number, Tap WAIT TIME and select ring time as needed.
Call Forwarding Operations
Changing Forwarding Number
In divert menu, enter number UPDATE
Canceling Call Forwarding
In divert menu, TURN OFF
Voicemail
Flick Home Screen up (Phone)
Phone opens.
Settings Calls
Call forwarding
Call forwarding settings open.
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AQUOS R2
Always forward / When busy / When unanswered /
When unreachable
Divert menu opens.
Tap Always forward to set whether to always divert calls
to Voicemail Center.
Tap When busy to set whether to divert a new call during
a call to Voicemail Center.
Tap When unanswered / When unreachable to set
whether to divert a call when unable to answer to Voicemail
Center.
VOICEMAIL
For When unanswered , Tap WAIT TIME and select ring
time as needed.
TURN ON
Voicemail is set.
When New Message is Recorded
appears on Status Bar. To play message, Tap
Voicemail in Notifications Window, then follow voice
guidance.
Canceling Voicemail
In divert menu, TURN OFF
62
Call Waiting
Requires separate subscription.
Flick Home Screen up (Phone)
Phone opens.
Settings Calls
Additional settings
Additional settings appear.
Call waiting ( )
Call Waiting is set.
When Call Arrives during Another Call
A tone sounds; Drag up to answer.
Canceling Call Waiting
In Additional settings, Call waiting ( )
Group Calling
Requires separate subscription.
During a call, (Add call)
Phone opens.
Enter number
Call is added.
Alternatively, in Phone, Tap for contact to add.
When call connects, (Merge)
Group Calling starts.
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AQUOS R2
Notify Caller ID
Flick Home Screen up (Phone)
Phone opens.
Settings Calls
Additional settings
Additional settings appear.
Caller ID Network default / Hide number / Show
number
Caller ID is set.
Set to Network default to notify number.
64
Call Barring
Restrict outgoing/incoming calls and SMS messages.
・When attempting to place/send a call/SMS while calling is
restricted, a message appears. Message may take time to
appear in some areas.
Restriction Description
Bar outgoing
calls
- All outgoing calls
Restrict all outgoing calls
- Bar int'l call
Restrict international calls; while outside
Japan, calls within current country are
allowed
- Local & home only
Restrict international calls; while outside
Japan, calls within current country and to
Japan are allowed
- Stop all outgoing calls
Cancel all outgoing call restrictions
Bar incoming
calls
- Restrict all incomings
Restrict all incoming calls
- Bar if abroad
Reject calls while outside Japan
- Stop all incoming calls
Cancel all incoming call restrictions
Reject call
- Specified numbers
Reject calls from specified numbers
- Number not sent
Reject calls from unnotified numbers
Flick Home Screen up (Phone)
Phone opens.
Settings Calls
SoftBank call settings Call barring
Call barring menu opens.
Bar outgoing calls / Bar incoming calls / Reject call
Follow onscreen prompts
Restriction is set.
Call Barring Operations
Setting Call Barring
In Call barring menu, Bar outgoing calls / Bar incoming
calls Tap barring method Restrict / Not
restrict
Canceling All Outgoing Call Restrictions
In Call barring menu, Bar outgoing calls Stop all
outgoing calls YES
Canceling All Incoming Call Restrictions
In Call barring menu, Bar incoming calls Stop all
incoming calls YES
Rejecting Calls from Specified Numbers
In Call barring menu, Reject call Specified
numbers ADD A NUMBER Enter number
BLOCK
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Phone
AQUOS R2
Rejecting Calls from Unnotified Numbers
In Call barring menu, Reject call Number not sent
( )
Troubleshooting
Q. Calling is not barred
A. Are you using Call Forwarding or Voicemail? Calling
may not be barred even if All outgoing calls and
Restrict all incomings are set.
Handset Phone Number
Checking Your Phone Number
Flick Home Screen up (Settings)
Settings appear.
・Handset number is shown below "Phone number."
66
Making Call Settings
Call Settings
Check call information and make settings. Settable items are
the following.
Item Description
Display
options
・Sort by
Change the sort order of callers/callees in
Call History.
・Name format
Change how caller/callee names are
displayed in Call History.
Sounds and
vibration
・Phone ringtone
Set Phone ringtone
・Also vibrate for calls
Enable vibration when calls arrive
・Keypad tones
Enable confirmation tones when Tapping
dialpad
Quick
responses
Edit an SMS message for when unable to
answer a call
Calls
・Call forwarding
Make Call Forwarding settings
・Additional settings
Set Caller ID and Call Waiting
・Answer phone
Set Answer phone
・SoftBank call settings
Set international calling and call barring
Call blocking Set numbers to block calls from
Voicemail
・Notifications
Make notification settings
・Advanced Settings
Check Voicemail settings
About
Check build version, open source license,
privacy policy, and terms of service
Flick Home Screen up (Phone)
Phone opens.
Settings
Call settings appear.
Set each item
Setting is complete.
Call Setting Operations
Editing SMS Message to Send to Caller when
Unable to Answer
In Call settings, Quick responses Tap message to
edit Enter message OK
Checking Storage Available and Recordable
Number of Answer Phone Messages and Voice
Memos
In Call settings, Calls Answer phone Current
storage status
Setting/Canceling Answer Phone
In Call settings, Calls Answer phone Answer
phone Mannermode / ON / OFF
Checking Answering Message for Answer Phone
In Call settings, Calls Answer phone
Answering message confirm Touch & Hold "Answering
message content" Play
Setting Answering Time for Answer Phone
In Call settings, Calls Answer phone Answer
time setting Select time SET
・If arriving calls are disconnected before answer time that
is set for Answer phone passes, disable Call Forwarding
or Voicemail. See "Call Forwarding" or "Voicemail" for
details on Call Forwarding and Voicemail.
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AQUOS R2
Address Book
Save phone numbers and mail addresses as well as birthdays,
nicknames, etc.
Set ringtones for each contact as needed.
Address Book Caution
Contacts may be altered/lost if handset is left uncharged
or due to accidents, malfunctions, repairs, handset
upgrade/replacement, mishandling, etc. Back up important
contacts and other data regularly. SoftBank Corp. is not
liable for any damages resulting from loss/alteration of
contacts.
Adding New Contacts
Flick Home Screen up
(Address Book)
Address Book opens.
Window for saving new contact opens.
・If confirmation appears, follow onscreen prompts.
Set/enter each item SAVE
Contact is saved.
Operations when Saving Contacts
Showing Other Savable Items
In window for creating new contact, More fields
・Save residential address, chat, memos, etc.
Adding Labels (Groups)
In Address Book, Create label Enter label
(group) name OK
・If confirmation appears, follow onscreen prompts.
・Log in to your Google account beforehand.
・Groups cannot be added in Address Book window that
appears by Flicking Home Screen up (Phone).
Setting (Labels) Groups
In window for creating new contact, More fields
Label Tap label (group) ( )
・Log in to your Google account beforehand.
・Available when at least one label (group) is added.
To add a new label (group), Label Create new... .
68
Saving Type of Phone Number, Etc.
In window for creating new contact, Tap type to
save
For Custom, enter type name OK .
Deleting Entered Phone Number, Etc.
In window for creating new contact, for item
Syncing with Contacts on Server
Sync handset Address Book with Google contacts on server.
Also sign in to a Google Account before syncing with a
non-Google Account.
Flick Home Screen up (Settings) Users &
accounts Tap account to sync Account sync
Tap Contacts ( )
Dialing from Address Book
Flick Home Screen up (Address Book)
Address Book opens.
Alternatively, Flick Home Screen up (Phone) .
Tap contact
Contact opens.
Tap number
Handset dials number. Call begins when other party
answers.
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AQUOS R2
To end call,
Call ends.
70
Messaging
Messaging.......................................................................... 72
Sending S! Mail/SMS.........................................................72
Opening & Replying to S! Mail/SMS................................74
Using Gmail....................................................................... 76
Using Email........................................................................79
72
Messaging
S! Mail
Exchange messages with S! Mail-compatible SoftBank handsets
and email compatible devices (other mobiles, PCs, etc.) beyond
SMS character entry limit; attach media files.
SMS
Exchange short messages (up to 160 single-byte characters)
using handset numbers as addresses.
Gmail
Gmail is Google's webmail service. Handset automatically syncs
with Gmail.
Email
Use email (POP3/IMAP4) on handset.
・Set up an email account beforehand.
・Sending/receiving email on handset syncs handset and
mail server; sent/received messages (in the POP protocol,
received messages only) are also accessible from PCs.
Sending S! Mail/SMS
Sending S! Mail/SMS
Flick Home Screen up (Mail)
・Alternatively, enter phone numbers or mail addresses in
Recipient field directly.
Phonebook / Outgoing History / Incoming History /
Mail Group
Tap Phonebook , Outgoing History , or Incoming
History to select recipients from Address Book, Outgoing
History, or Incoming History.
Tap Mail Group to select a mail group and set all the
members as recipients.
73
Messaging
AQUOS R2
Select recipient(s) OK
Tap Phonebook , Outgoing History , Incoming History ,
or Mail Group to change the recipient list.
After setting recipients, Tap to check recipients'
phone numbers/mail addresses or set them to Cc/Bcc.
・If recipients are set to Cc/Bcc, the message is sent as S!
Mail.
To delete a recipient, Tap and then .
Alternatively, Tap and then Delete recipient .
Tap Subject field/Text entry field Enter subject/text
Tap to attach a file.
・If a subject is entered or a file is attached, the message is
sent as S! Mail.
Send
S! Mail/SMS is sent.
・Failed S! Mail/SMS messages are saved as drafts.
Sending of S! Mail/SMS
S! Mail and SMS Switching
S! Mail and SMS automatically switch at sending, depending
on whether a subject is entered, text length, etc.
・When creating a message, check which it is sent as at top
of Display.
・"New Mail" appears:message is sent as S! Mail.
・"New SMS" appears:message is sent as SMS.
Flick Home Screen up (Mail) Common
Settings SMS/S!Mail Automatic Switching ( )
to allow selection between (S! Mail) and (SMS)
when creating a message.
About Drafts
If is Tapped while creating S! Mail or SMS, the
message is saved as a draft.
Drafts are saved to Draft Box in folder list, and are
indicated as in thread list. Open an S! Mail/SMS draft
to edit and send it.
74
Opening & Replying to S! Mail/SMS
Handset receives S! Mail/SMS messages automatically by
default. Optionally, retrieve messages manually, and also
retrieve all messages saved on the server.
Opening New S! Mail/SMS
When message arrives, new message notification and
Notification Indicator appear.
Tap notification twice
Thread details open.
・To open new message from Notification Indicator, Drag
Status Bar down for Notifications Window, then Tap
corresponding notification.
・For two or more new messages, thread list opens.
Spam Mail
Set spam filtering to save messages from senders not
in Address Book to Spam thread list. New message
notification does not appear. To check messages saved to
Spam thread list:
Flick Home Screen up (Mail) Spam
mail
・If confirmation appears, follow onscreen prompts.
Opening S! Mail/SMS
Flick Home Screen up (Mail)
Thread list opens.
Tap thread
Thread details open.
・To open message drafts or unsent messages, Tap a thread
indicated by to open thread details including draft/
unsent messages.
Tap message
S! Mail/SMS message window opens.
75
Messaging
AQUOS R2
Widgets
Use widgets to view mail information in Home Screen.
Widgets appear in simple (top of screenshot) and detailed
(bottom of screenshot) views. Check number of unread
messages in simple view. Check date/time and preview of
messages in addition to number of unread messages in
detailed view. Content of latest message appears if all
messages are read.
Message Operations
Deleting All Server Mail
In thread list, Handle Server Mail Delete all
mails Delete OK
Checking Available Storage on Mail Server
In thread list, Handle Server Mail Check
storage space
Protecting Messages
In thread details, Touch & Hold a message
To cancel protection, Tap again.
Saving Attachments
In S! Mail message window, for attachment to
save ( ) Save
Deleting Threads in Thread List
In thread list, Touch & Hold thread Delete
・To select multiple threads, Touch & Hold first thread,
and then Tap other threads.
Deleting Messages in Thread Details
In thread details, Touch & Hold a message
Delete
Reporting Spam in S! Mail/SMS Message Window
In S! Mail/SMS message window, Declare Spam
Yes
Listing Addresses of Sender/Recipients in
Thread Details
In thread details, List Address
Listing Addresses of Sender/Recipients in S!
Mail/SMS Message Window
In S! Mail/SMS message window,
Replying to S! Mail/SMS
In S! Mail/SMS message window, /
Enter text Send
Message is sent.
76
Using Gmail
Use Gmail (Google's webmail service) as well as your work/
personal email.
Setting an Account
Set up a Google Account or an email account to use Gmail.
When activating (Gmail) for the first time, account setup
menu appears; complete setup.
・Account setup menu does not appear if you are already
signed in to a Google Account.
・To use your existing account, information such as username
(user ID), password, and server name is required.
Flick Home Screen up (Google) (Gmail)
Account setup menu opens.
・If confirmation appears, follow onscreen prompts.
Add an email address
Tap account type
Follow onscreen prompts
Account setup is complete.
77
Messaging
AQUOS R2
Creating/Sending Gmail
Flick Home Screen up
(Google)
(Gmail)
Message list opens.
Message composition window opens.
Enter recipient, subject and text
Message is sent.
Operations when Creating Message
Adding Cc/Bcc Recipients
In message composition window, in Recipient field
Enter recipient
Attaching Files
In message composition window, Attach file
Select where file is saved Select file
To attach files saved in Google Drive, select Insert from
Drive .
Selecting Recipients from Address Book
In message composition window, Add from
Contacts Select recipient
Saving Current Message as Draft
While creating message, Save draft
Discarding Current Message
In message composition window, Discard
DISCARD
78
Opening New Gmail
When message arrives, new message notification appears in
lock screen.
In lock screen, Tap new message notification twice
Message window opens.
・For two or more new messages, message list opens; Tap one.
When screen is unlocked, or appears on Status Bar.
Drag Status Bar down, then Tap notification.
Opening Gmail
Flick Home Screen up
(Google)
(Gmail)
Message list opens.
Tap message
Message window opens.
79
Messaging
AQUOS R2
Operations when Opening Messages
Replying to Messages
In message window, for message to reply to
Create message
To reply to all, for message to reply to Reply all .
Alternatively, at bottom of message window, Tap Reply
/ Reply all .
Forwarding Messages
In message window, for message to forward
Forward Create message
・Alternatively, at bottom of message window, Tap
Forward .
Resetting Messages as Unread
In message window,
・Alternatively, in message list, Tap icon for message to
reset as unread ( ) .
Deleting Messages
In message window,
・Alternatively, in message list, Tap icon for message to
delete ( ) .
Archiving Messages
In message window,
・Alternatively, in message list, Tap icon for message to
archive ( ) .
Syncing Accounts Manually
In message list, Drag down
・Sync sent and received messages manually at any time
regardless of the automatic sync settings.
Using Email
Send/receive email using (Email), an email-only
application.
Setting an Account
Set up an email account to use email.
When activating (Email) for the first time, account setup
menu appears; complete setup.
・Information such as username (ID), password, and server
name is required.
Flick Home Screen up (Tools) (Email)
Account setup menu opens at first activation.
・If confirmation appears, follow onscreen prompts.
Follow onscreen prompts to set up account
Account setup is complete.
80
Creating/Sending Email
Flick Home Screen up (Tools) (Email)
Message list opens.
Message composition window opens.
Enter recipient, subject and text
Message is sent.
Operations when Creating Message
Adding Cc/Bcc Recipients
In message composition window, in Recipient field
Enter recipient
Attaching Files
In message composition window, Attach file
Select where file is saved Select file
Saving Current Message as Draft
While creating message, Save draft
Discarding Current Message
In message composition window, Discard
DISCARD
Adding Quick Response Text
In message composition window, Insert quick
response Select text
Opening New Email
When message arrives, new message notification appears in
lock screen.
In lock screen, Tap new message notification twice
Message window opens.
・For two or more new messages, message list opens; Tap one.
When screen is unlocked, appears on Status Bar. Drag
Status Bar down, then Tap notification.
81
Messaging
AQUOS R2
Opening Email
Flick Home Screen up (Tools) (Email)
Message list opens.
Tap message
Message window opens.
Operations when Opening Messages
Replying to Messages
In message window, Create message
To reply to all, Reply all .
Forwarding Messages
In message window, Forward Create message
Resetting Messages as Unread
In message window,
・Alternatively, in message list, Tap icon for message to
reset as unread ( ) .
Deleting Messages
In message window, OK
・Alternatively, in message list, Tap icon for message to
delete ( ) OK .
Syncing Accounts Manually
In message list, Drag down
・Sync sent and received messages manually at any time
regardless of the automatic sync settings.
82
Internet
Using the Internet (Chrome)............................................84
84
Using the Internet (Chrome)
Use Chrome simply by entering words to search for or URLs.
TLS
TLS (Transport Layer Security) is a protocol for encrypting
sent/received data. While in a screen connected by
TLS, data is encrypted to safely send/receive private
information, credit card numbers, corporate secrets,
etc., and provide protection against online threats
(eavesdropping, falsification, impersonation, etc.).
TLS Caution
When opening a secured page, users must decide as their
responsibility whether or not to open the page with use
of TLS. SoftBank Corp. and the Certification Authorities
Symantec Website Security G.K. and Cybertrust make no
guarantees whatsoever to users regarding security of TLS.
Using Chrome
Flick Home Screen up
(Google)
(Chrome)
Chrome activates.
・If confirmation appears, follow onscreen prompts.
Tap Text entry field
Enter search words or URL
Search results appear or a Website opens.
Chrome Operations
Searching within Website
In Chrome, Find in page Enter search text
Search results are highlighted.
85
Internet
AQUOS R2
Saving (Downloading) Images
In Chrome, Touch & Hold image Download image
appears on Status Bar when image is saved
(downloaded). To open the image, Tap download complete
notification in Notifications Window.
Open saved (downloaded) image from (Contents
Manager), (Album), etc.
Opening Saved (Downloaded) Image, Etc.
Flick Home Screen up (Tools) (Contents
Manager) Tap image, etc.
Adding Bookmarks
Flick Home Screen up
(Google)
(Chrome)
Chrome activates.
Show Website to add
86
Current Website is added to Bookmarks.
Bookmark Operations
Editing Bookmarks
In Chrome, Bookmarks for bookmark to
edit Edit Edit each item
Moving Bookmarks
In Chrome, Bookmarks for bookmark to
move Move Select location
・SoftBank folder and bookmarks in SoftBank folder cannot
be moved.
Deleting Bookmarks
In Chrome, Bookmarks for bookmark to
delete Delete
Checking Browsing History
Flick Home Screen up
(Google)
(Chrome)
Chrome activates.
87
Internet
AQUOS R2
History
History window opens.
Tap record
Website opens.
Opening New Tabs
Open multiple Websites in different tabs to switch between
them easily.
Flick Home Screen up (Google) (Chrome)
Chrome activates.
New tab
Another tab opens.
Tab Operations
Opening Recent Tabs
In Chrome, Recent tabs Tap tab
Viewing Websites without Leaving Browsing
History, Cookies, Etc.
In Chrome, New incognito tab Follow onscreen
prompts
88
Setting Chrome
Make Chrome settings. Settable items are the following.
Item Description
Sign in to
Chrome
Sign in to your Google Account and make
settings for tabs, bookmarks, history, etc.
View account information.
Search engine Select a search engine.
Autofill and
payments
Enable or disable automatic form entry, or
edit address and credit card information.
Save
passwords
Enable or disable the saving of user
names and passwords by websites,
confirm/delete websites that have saved
passwords, etc.
Notifications Make notification settings.
Privacy
Set whether to show suggestions for an
access error, whether usage and error
reports are sent, etc.
Accessibility Set text size, etc.
Site settings
Set whether to allow cookies, enable
JavaScript, etc.
Languages Make language settings.
Data Saver
Set whether to economize data usage
by compressing Websites before reading
them.
About Chrome
View version information, etc. about
Chrome.
Flick Home Screen up (Google) (Chrome)
Chrome activates.
Settings Set items
Settings are complete.
・For some items, additional settings may appear when
Tapping the item.
Camera
Capturing Photos/Videos................................................. 90
90
Capturing Photos/Videos
By default, photos and videos taken with handset are saved to
handset (internal storage).
To save them on SD Card, insert SD Card before using Camera,
then change save location as follows.
Flick Home Screen up (Camera) COMMON
Save To SD card
Camera Cautions
General Use
Mind etiquette when using Camera.
Test Camera before shooting special moments.
Do not use Camera in places where shooting is prohibited.
Shot images may not be used/transferred without
copyright holder (photographer) permission, except for
personal use.
Saving to SD Card
Using SD Card with another application while saving
photos/videos to SD Card may cause saving to fail.
If Lens Becomes Dirty
Fingerprints/smudges on lens prevent capturing of clear
images. Wipe lens with a soft cloth beforehand.
Avoid Exposure to Direct Sunlight
Be careful not to expose lens to direct sunlight for long
periods. May discolor color filter and affect color of
images.
Mobile Light Warning
Do not turn on Mobile Light close to eyes, look directly at
Mobile Light when on, or shine Mobile Light in eyes; may
affect eyesight or cause other problems.
Capturing Photos
Flick Home Screen up
(Camera)
Photo Viewfinder appears.
Aim Standard Back Camera at subject
・Drag up/down to adjust brightness.
・Pinch/Spread to zoom out/in.
・Tap subject for focus lock. To cancel, Tap area outside the
focus mark.
/ Volume Up/Down Key
Shutter clicks and photo is saved.
・If focus is locked, alternatively, Tap the focus mark to
capture photo.
To capture continuously, Touch & Hold or Press Volume
Up/Down Key for 1+ seconds.
Troubleshooting
Q. Camera exits suddenly
A. Continuing to use Camera while handset is warm causes
warning to appear, after which Camera saves captured
image data and exits.
A. Camera exits automatically after a period of inactivity.
91
Camera
AQUOS R2
Q. Images are dark/grainy
A. Is there a strong light near the subject, or a strong
light source in the screen? Avoid letting a strong light
source (the sun, light, etc.) in the screen. Leaving
handset in a warm place for a long time or where
Camera is in direct sunlight for a long time may affect
image quality.
Q. Images captured with Mobile Light appear whitish
A. A finger or cover near the lens can reflect light from
Mobile Light and cause captured images to appear
whitish.
Photo Viewfinder Layout
Recognition icon
1
Subject recognized by AI (person ( ), dog ( ), cat
( ), cuisine ( ), flowers ( ), evening view ( ),
fireworks ( ), B&W ( )).
Capture photo
Shooting menu
Change shooting scene.
Front/Back Camera switch
Switch between Front Camera and Back Camera.
Mobile Light
Change Mobile Light setting.
Settings
Access various Camera settings.
HDR indicator
2
Appears when HDR function activates for capture.
Album/thumbnail
Open Album, or view immediately captured photo/video.
Shooting mode
Drag left/right to change shooting modes ( Video /
Picture / Slow Video / Time Laps ).
1 Appears during AI Auto .
2 Appears when Auto HDR is enabled.
・Indicators shown in Viewfinder and available functions/
settings vary depending on Camera type and shooting mode/
scene.
Recording Videos
Flick Home Screen up
(Camera)
Photo Viewfinder appears.
Drag shooting mode at bottom to right and select Video
Video Viewfinder appears.
Drag shooting mode at bottom to left and select Slow
Video to capture video with smoother motion than normal.
Drag shooting mode at bottom to left and select Time
Laps to capture video where passage of time is sped up for
a compressed-time video.
92
Aim Back Camera at subject
・Drag up/down to adjust brightness.
・Pinch/Spread to zoom out/in.
Tap for Standard Back Camera; capture with standard
angle of view ( ). Tap for Video Back Camera;
capture with wide-angle of view ( ).
・With Standard Back Camera, Tap subject for focus lock. To
cancel, Tap area outside the focus mark.
Video recording starts (window while capturing).
During capture with Video Back Camera, Tap or Press
Volume Up/Down Key to capture a photo. Enable AI Live
Shutter ( ) while capturing video to automatically
capture a photo of a smile, a dog's or cat's face, a well-
composed shot, etc.
Tone sounds and video is saved.
Troubleshooting
Q. Camera exits suddenly
A. Continuing to use Camera while handset is warm causes
warning to appear, after which Camera saves captured
image data and exits.
A. Camera exits automatically after a period of inactivity.
Q. Images are dark/grainy
A. Is there a strong light near the subject, or a strong
light source in the screen? Avoid letting a strong light
source (the sun, light, etc.) in the screen. Leaving
handset in a warm place for a long time or where
Camera is in direct sunlight for a long time may affect
image quality.
Q. Images captured with Mobile Light appear whitish
A. A finger or cover near the lens can reflect light from
Mobile Light and cause captured images to appear
whitish.
Video Viewfinder Layout
Settings
Access various Camera settings.
Mobile Light
Change Mobile Light setting.
Front/Back Camera switch
Switch between Front Camera and Back Camera.
Camera switch
Change angle of view (standard/wide-angle).
Tap for Standard Back Camera; capture with
standard angle of view ( ).
Tap for Video Back Camera; capture with wide-
angle of view ( ).
AI Live Shutter
1
Capture videos automatically with AI.
Enable AI Live Shutter ( ) while capturing video to
automatically capture a photo of a smile, a dog's or
cat's face, a well-composed shot, etc.
Shooting menu
Change shooting scene.
Wind noise reduction
Toggle wind noise reduction on/off. Flick top of Display
down for icon.
Capture video
Album/thumbnail
Open Album, or view immediately captured photo/video.
Shooting mode
Drag up/down to change shooting modes ( Video /
Picture / Slow Video / Time Laps ).
1 Change when using Video Back Camera ( ).
93
Camera
AQUOS R2
Video Viewfinder Layout While
Capturing (Video Back Camera)
An example is described with AI Live Shutter enabled ( ).
Mobile Light
Change Mobile Light setting.
Captured photo
Appears after capturing photo while capturing a video.
If a photo is captured automatically with AI Live
Shutter, appears above thumbnail.
Shooting time
Battery level
Stop capturing
Photo capture
94
Music & Images
Listening to Music (Play Music)......................................96
Viewing & Managing Photos/Videos (Album)..................98
96
Listening to Music (Play Music)
Playing High-Resolution Audio
Handset supports high-resolution audio playback.
Requires commercially available headphone or speaker
compatible with high-resolution audio.
(Output to Earphones-Microphone Jack)
Playable music formats are those with a combined
quantization bit rate and sampling frequency of 16 bits
and 64 kHz or more, or 24 bits and 44.1 kHz or more, and
that are WAVE, FLAC, or DSD (DSF, DSDIFF)*.
(*Converted and played back in Linear PCM.
DSD:2.8224/1 bit and 5.6448 MHz/1 bit converted to
PCM:176.4 kHz/24 bits
DSD:11.2896/1 bit and 22.5792 MHz/1 bit converted to
PCM:352.8 kHz/24 bits)
Handset compatible with Qualcomm
®
aptX™ HD audio.
When connected to a Qualcomm
®
aptX™ HD audio device,
output is at 48 kHz/24 bits.
Playing Music
Supported file formats:
・3GPP, MPEG-4, ADTS raw AAC, FLAC, MP3, MIDI, XMF,
RTTTL/RTX, OTA, iMelody, OGG Vorbis, WAVE
Flick Home Screen up (Google) (Play Music)
Listen Now opens.
・If confirmation appears, follow onscreen prompts.
Music library
Music library opens.
ARTISTS / ALBUMS / SONGS / GENRES
Tap item Tap song
Song plays.
For SONGS (in ), Tap song directly.
・Depending on category, after Tapping an item, Tap another
item (e.g., album name).
Opening Music Playback Screen
While playing song, Drag playback bar at Display bottom up
97
Music & Images
AQUOS R2
Music Playback Screen Layout
Song image
Toggle repeat all songs, repeat current song, normal
playback.
Drag slider to adjust playback position.
Song rating
Play previous song/play current song from beginning.
Song image/return to music list
Song title/artist
Show playback queue (list of songs to be played).
Add to playlist, go to artist, etc.
Toggle shuffle playback on/off.
Play next song.
Song rating
Pause/play
Creating Playlists
Flick Home Screen up (Google) (Play Music)
Listen Now opens.
・If confirmation appears, follow onscreen prompts.
Music library for item/song to add to
playlist Add to playlist
NEW PLAYLIST
Enter name and description CREATE PLAYLIST
Playlist is created.
98
Adding Currently Playing Song to a
Playlist
In Music Playback screen, Add to playlist Tap
playlist name
Song is added to playlist.
Viewing & Managing Photos/
Videos (Album)
Playing Videos Compatible with Dolby
VisionTM
Once a video compatible with Dolby Vision plays, the view
mode setting appears in Notifications Window. Select a
view mode.
Viewing Photos/Videos
View captured/downloaded photos and videos.
Image File format
Photo JPEG, PNG, GIF, BMP, WebP
Video 3GPP, MPEG-4, MPEG-TS, WebM, Matroska
Flick Home Screen up
(Album)
Photo/video list appears.
・Flick up/down for hidden photos/videos.
99
Music & Images
AQUOS R2
Tap photo/video
Photo/video opens (file view window).
・If confirmation appears, follow onscreen prompts.
For video playback, Tap , then follow onscreen prompts.
About Photo/Video List
Photo/Video List Categories
Tap to show file categories ( All , All(Date)
, Folder , Event and Map ) below View Change.
Tap category to access files sorted into the category.
Alternatively, to show file categories, Flick left edge of
Display to the right.
When activating Album for the first time, All photo/
video list opens. Album activates in the last-used state
thereafter (photo/video list or folders view).
Filtering Files by Shooting Mode in Photo/Video
List
Tap to show shooting mode types ( All Video , Slow
Motion , Rapid Shooting pic , and Background Blur
) below Filter Change. Tap shooting mode type to access
files sorted into the shooting mode. Alternatively, to show
shooting mode types, Flick left edge of Display to the
right.
To cancel filter, Tap .
Icons Appearing for Photos/Videos in Photo/
Video List
Icon appears for photos/videos, indicating corresponding
shooting mode or setting specified for them.
appears for photos captured with Rapid Shooting pic.
Tap photo, then Tap in file view window, to open
photos as index at Display bottom (Rapid Shooting pic
index window).
appears for photos captured in DeFocus mode. Tap
photo, then in file view window, Drag bar left/
right to adjust intensity of defocusing effect.
appears for photos captured with an application
capable of 360-degree panorama shots. Tap photo, then
Tap in file view window, to view photo rotatable
360 degrees from left to right, and top to bottom.
appears for videos captured in slow video mode.
See "スロービデオモードで撮った動画を再生する (http://
help.mb.softbank.jp/aquos-r2/04-06-08-02.html)"
(Japanese) for details.
appears for photos you took while capturing a video,
or videos with photos captured automatically with
AI Live Shutter. Tap video, then in file view window,
enable With photos ( ) and Tap to also play
photos captured during video capture (Video with Photos
Playback screen).
・Alternatively, in file view window for photos you took
while capturing a video, or photos captured automatically
with AI Live Shutter, Tap to play a video.
appears for photos/videos that are set to be hidden.
appears for photos captured with Intelligent Framing.
Tap photo, then Tap in file view window, and at
Display bottom the original image (captured photo)
and a recommended image (intelligently framed photo)
appear. Flick screen left/right to toggle original and
recommended images. may not appear immediately
after activating handset. Activate Album again after
waiting a while.
Photo/Video Viewing Operations
Using Slideshow
In photo/video list or file view window, Slideshow
・To stop slideshow, Tap image.
Saving Images as Wallpapers or Address Book
Contact Photos
In file list window, Register image Follow
onscreen prompts
If is hidden, Tap Display first.
Zooming In/Out on Photos/Videos
In file view window, Tap Display twice or Pinch/Spread
Switching Views in Photo/Video List
In photo/video list or folders view, Settings
Thumbnail view Multi-tile view / Grid view /
Grid (large) view
Setting Whether to Show Images More Clearly
In photo/video list or folders view, Settings
Detail up
Tap Detail up to toggle on ( )/off ( ).
Showing Rapid Shooting Pic Photos
Continuously
In Rapid Shooting pic index window,
Tap to stop.
100
Selecting a Range of Photos from Rapid
Shooting Pic
In Rapid Shooting pic index window, Clip range
Drag / right and left to select the desired
range YES
Photos that have not been selected are deleted.
Selecting Desired Photos from Rapid Shooting
Pic
In Rapid Shooting pic index window, Tap desired photo to
set as favorite ( )
In Rapid Shooting pic index window, Tap Display
only marked images to show only photos set as
favorites.
Selecting and Deleting Photos from Rapid
Shooting Pic
In Rapid Shooting pic index window, Delete
selection Tap photo(s) to delete ( ) Delete
YES
If is hidden, Tap Display first.
Selecting and Saving Photos from Rapid
Shooting Pic
In Rapid Shooting pic index window, Tap photo
Register image Follow onscreen prompts
If is hidden, Tap Display first.
Checking Photos Captured while Capturing a
Video
In Video with Photos Playback screen, See photos
・Alternatively, Flick screen up while video is playing.
Saving Frame from Video as Photo (Atokara
Capture)
In video file view window, Trimming image
Drag left or right to show frame to capture
Show frame is saved to internal storage/SD Card.
If is hidden, Tap Display first.
To move backward/forward frame by frame, Tap /
or Drag frame left/right.
・To save the current image as a photo and share it, Tap
. Follow onscreen prompts.
Saving Portion of Video (Atokara Capture)
In video file view window, Trimming video
Drag left or right to select portion to trim
SAVE
The selected portion of video is saved to internal
storage/SD Card.
If is hidden, Tap Display first.
Tap / to change the portion in frame units.
・To save the selected portion as a video and share it,
Tap . Follow onscreen prompts.
Setting a Photo/Video to be Hidden in Album
In photo/video list, Tap photo/video to hide (
)
Tap to hide ( ), to show ( ).
・If confirmation appears, follow onscreen prompts.
If / is hidden, Tap Display first.
Setting Multiple Photos/Videos to be Hidden in
Album
In photo/video list, Touch & Hold photo/video ( )
Tap other photos/videos Hide the selected
images YES
Tap photo/video to toggle selected ( )/unselected
( ).
Hiding Specified Photos/Videos in Album
In photo/video list or folders view, Display/Hide
images Hide images
Photos/videos set to be hidden ( ) are hidden in
Album.
To show hidden photos/videos, Tap Display/Hide
images Display images .
・In applications other than Album, even photos/videos set
to be hidden appear.
Troubleshooting
Q. Cannot open photos or videos
A. The database may be disabled.Connect handset to a PC
using a commercially available USB Type-C cable, and
delete the DATABASE folder in ¥PRIVATE¥SHARP¥PM
on internal storage before opening photos or videos.
Application Basics
Confirmation when First Activating Applications....... 102
Applications.....................................................................104
Adding/Deleting Applications........................................ 105
102
Confirmation when First
Activating Applications
Set the operation of applications when activating for the
first time.
The type and content of a confirmation differ with the
application. The following explains two types of confirmation:
First things first and Battery optimization.
Setting Required Permissions for
Applications
Permit applications to use data on handset, Camera, etc.
Activating (Album) for the first time is described as an
example.
・An application may not function correctly if permission to
use it is not set.
Flick Home Screen up
(Album)
In First things first confirmation, NEXT
DENY / ALLOW
Setting is complete.
Normally, select ALLOW to permit usage of the function.
・For several functions, continue in the same way.
Other Ways to Set Required Permissions
for Applications
Setting Functions to Use by Application
Flick Home Screen up (Settings) Apps &
notifications App info Tap application
Permissions Tap function
Tap function to toggle on ( )/off ( ).
Setting Applications with Permitted Usage by
Function
Flick Home Screen up (Settings) Apps &
notifications App permissions Tap function
Tap application
Tap application to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
103
Application Basics
AQUOS R2
Setting Battery Optimization
Enable Battery optimization to prevent applications from
running while Display is turned off (except while charging).
Activating (TV) for the first time is described as an
example.
・If Battery optimization is enabled, applications are disabled
while Display is turned off (except while charging).
Consequences such as failure to perform scheduled TV
recording, may occur.
Flick Home Screen up (Tools) (TV)
・If confirmation for giving permission appears, follow
onscreen prompts.
In Battery optimization confirmation, Next
DENY / ALLOW
Setting is complete.
Normally, select ALLOW to ignore Battery optimization.
Other Ways to Set Battery
Optimization
Flick Home Screen up (Settings) Apps &
notifications Advanced Special app access
Battery optimization Not optimized All apps
Tap application Optimize / Don't optimize
DONE
Alternatively, Flick Home Screen up (Settings)
Battery & energy saving Battery
Battery optimization Not optimized All apps
Tap application Optimize / Don't optimize
DONE .
104
Applications
Activating Applications
Flick Home Screen up
Tap application
Application activates.
・If confirmation appears, follow onscreen prompts.
Using Applications
Setting Required Privileges for Using
Applications
Some applications first require permission to access
handset data or privileges to access important functions
such as photographing.
Confirmation appears for applications requiring permission
when first activated. Follow onscreen prompts.
・See "Confirmation when First Activating Applications" for
details.
Function Shortcuts
With some applications, Touch & Hold for shortcuts to
functions. Tap function shortcut to launch function
directly.
Exiting Applications
In any application, Tap repeatedly
Home Screen returns and application exits.
Home Screen also returns when Tapping on Navigation
Bar, but application does not exit. In this case, Tap
and exit it from recent apps window. See "Opening Recent
Apps Window" for details.
Where to Obtain Applications &
Updates
Use Google Play™ to obtain new applications or update
installed ones. See "Google Play" for details.
105
Application Basics
AQUOS R2
Opening Recent Apps Window
Recent apps window opens.
Opening Most Recently Activated
Application
In recent apps window,
Recent Apps Window Layout
Tap to activate recently used applications.
1
Pin a screen.
2
Remove application from the list.
Remove all applications from the list.
3
1 Flick left/right to remove from the list.
2 Appears when Screen pinning is enabled. See "Security &
Location Settings" for details.
3 If two or more applications are shown, Drag applications
downward to view hidden applications.
Adding/Deleting Applications
Google Play
Download a variety of applications (free/paid) from Google
Play. Change the setting of downloaded applications to enable
manual or automatic updates. Sign in to a Google Account
beforehand.
Getting Help with Google Play
In Google Play, Help & feedback
Google Play Help window opens.
Google Play Cautions
Application Installation Disclaimer
Many different kinds of applications can be installed
on handset from Google Play (provided by Google LLC).
SoftBank Corp. is not responsible in any way for user-
installed applications (quality, reliability, legality, fitness
for a purpose, credibility, accuracy, etc.) or resulting
malfunctions (viruses, etc.).
Google Play Operations & User Interface
Operations and user interface are subject to change due to
automatic application updates or other reasons.
106
Installing Free Applications
Flick Home Screen up
(Play Store)
Google Play opens.
・If confirmation appears, follow onscreen prompts.
Tap free application
INSTALL
Application downloads and installs.
・If confirmation appears, follow onscreen prompts.
Purchasing Applications
Flick Home Screen up
(Play Store)
Google Play opens.
・If confirmation appears, follow onscreen prompts.
Tap paid application
Tap price
・If payment confirmation appears, follow onscreen prompts.
107
Application Basics
AQUOS R2
BUY
Enter password for Google account CONFIRM
CONTINUE
Application downloads and installs.
Purchased Applications
Payment
Pay once. Re-downloads of uninstalled applications are free
of charge.
Use on Other Android Devices
Install same application on other Android devices under
same Google Account at no added cost.
Refund Requests
Request refunds within designated period. Returned
applications are deleted from handset; no payment is
required. One refund request per application.
In Google Play, My apps & games Tap
application REFUND YES
Application Purchase Disclaimer
Purchase applications at your own risk. SoftBank Corp. is
not responsible for any disadvantage resulting for user or
third parties.
108
Updating Installed Applications
Flick Home Screen up (Play Store)
Google Play opens.
・If confirmation appears, follow onscreen prompts.
My apps & games
Tap application UPDATE
Application downloads and installs.
・If confirmation appears, follow onscreen prompts.
Making Application Update Settings
Setting Automatic Update Options
In Google Play, Settings Auto-update
apps Select update option
Setting Automatic Update by Application
In Google Play, My apps & games Tap
application Enable auto update
・If confirmation appears, follow onscreen prompts.
Tap Enable auto update to toggle on ( )/off ( ).
・Automatic update is not available for some applications.
Uninstalling Applications
Applications installed via Google Play can be deleted
(uninstalled).
Flick Home Screen up
(Play Store)
Google Play opens.
・If confirmation appears, follow onscreen prompts.
My apps & games
109
Application Basics
AQUOS R2
Tap application
UNINSTALL
OK
Application is deleted.
110
Managing Data
File Storage.....................................................................112
Backup & Restore...........................................................112
Importing Data from Other Mobiles............................. 113
112
File Storage
File Save Location
Save data to internal storage or SD Card.
Default save location is internal storage; save location when
creating data may be changed depending on application.
Main file types and save locations are the following.
File Type Description
Contacts,
Bookmark,
Calendar,
Mail, TV
programs (One
Seg)
Created files are saved to internal
storage. Save locations cannot be changed.
Photos,
videos, TV
programs (Full
Seg)
Created files are saved to internal
storage.
・See "Internal Storage and SD Card" for more about SD Cards
including insertion/removal procedure.
Backup & Restore
Backup/Restore Options
Backup and restore options are the following.
Option Description
あんしんバック
アップ (Anshin
Backup)
Use あんしんバックアップ (Anshin Backup)
application to back up handset data to
a server in the network or to SD Card
inserted in handset, and restore to
handset as needed. See SoftBank Website
for details.
http://help.mb.softbank.jp/app/
safety_backup/ (Japanese)
Corresponding
applications
Depending on application, backup/restore
settings can be changed.
Data transfer
Use Data transfer to import data on other
mobiles or SD Card data saved on handset,
or save (back up) handset data to SD Card.
See "Importing Contacts via Bluetooth
®
(Data Transfer)," "Importing Data from SD
Card (Data Transfer)," and "Saving Data to
SD Card" for details.
Transfer to
other devices
(e.g., PCs)
Connect handset to a PC or other device
using a commercially available USB Type-C
cable to exchange data.
113
Managing Data
AQUOS R2
Importing Data from Other
Mobiles
Import data from other mobiles, etc. using Bluetooth
®
or SD
Card.
Receiving Data via Bluetooth
®
(e.g.,
Address Book)
When data reception request arrives, notification appears in
lock screen. To receive data:
Tap Bluetooth
®
share notification twice
In Home Screen, appears on Status Bar. Drag Status Bar
down, then Tap Bluetooth
®
share notification.
ACCEPT
After data reception, Drag Status Bar down
Notifications Window opens.
Tap Bluetooth
®
share notification Tap file OK
Data is saved.
・If confirmation appears, follow onscreen prompts.
Opening Files Received by Bluetooth
®
Transfer
Flick Home Screen up (Settings) Connected
devices Bluetooth Show received files
Tap file Follow onscreen prompts
114
Importing Contacts via Bluetooth
®
(Data
Transfer)
Import contacts from other mobiles using Bluetooth
®
.
・Enable Bluetooth
®
beforehand.
Flick Home Screen up (Settings)
System Data transfer
Data transfer window opens.
In Data transfer window, Tap Function information to
view a video tutorial (Japanese) on Sharp Website.
Data import Import phonebook data from smartphone.
・If SD Card is not inserted or there is no backup file on
inserted SD Card, Select device to import from window
appears. Follow onscreen prompts.
Follow onscreen prompts
Import of contacts is complete.
Caution for Importing Data
Import is not available if there is only a little free space
in internal storage. Process stops if Battery runs low.
Operate with adequate battery charge whenever possible.
115
Managing Data
AQUOS R2
Importing Data from SD Card (Data
Transfer)
Import data (Address Book, Schedule (Calendar), Notepad,
User/Learning dictionary, emopa) saved to SD Card on other
mobiles or handset to handset.
・Insert SD Card containing a backup file beforehand. See
"Inserting SD Card" for details.
・Address Book data (contacts) may not be imported correctly
depending on the device used for saving them.
For details on importing (Mail) message data from SD
Card, see SoftBank Website.
http://help.mb.softbank.jp/app/smail/ (Japanese)
Flick Home Screen up (Settings)
System Data transfer
Data transfer window opens.
In Data transfer window, Tap Function information to
view a video tutorial (Japanese) on Sharp Website.
Data import Import
・If SD Card is not inserted or there is no backup file on
inserted SD Card, Select device to import from window
appears. Follow onscreen prompts.
Tap item to import Tap file to import Add
registration / Delete and register
YES
Import starts.
・If confirmation appears, follow onscreen prompts.
Complete
Import is complete.
Cautions for Importing Data
Import is not available if there is only a little free space
in internal storage. Process stops if Battery runs low.
Operate with adequate battery charge whenever possible.
When importing User/Learning dictionary (S-Shoin),
existing User/Learning dictionary (S-Shoin) data in internal
storage is deleted.
116
Wi-Fi/Bluetooth
®
Connecting by Wi-Fi.......................................................118
Using Bluetooth
®
Function............................................ 127
Using Tethering.............................................................. 130
118
Connecting by Wi-Fi
Handset supports Wi-Fi (wireless LAN). Access the Internet
via household Wi-Fi networks.
Automatic Updates for Optimizing Wi-
Fi Connection
While using Wi-Fi, updates for optimizing connection may
be received or applied automatically.
Connecting Selected Access Points
Select a scanned access point (Wi-Fi network) and connect.
Flick Home Screen up
(Settings)
Network & Internet
Wi-Fi
Wi-Fi menu opens.
Off
Wi-Fi is enabled ( On ).
・Access point search starts; available access points appear
upon completion.
To disable Wi-Fi, Tap On ( Off ).
Tap access point
119
Wi-Fi/Bluetooth
®
AQUOS R2
Enter password CONNECT
Handset connects to the access point.
・Password (indicated by WEP, WPA, KEY, etc.) may be found
on a label on your Wi-Fi router. For details, contact the
vendor of the router. For public wireless LAN services, check
the password with your ISP.
・Depending on access point, password entry may not be
required.
Wi-Fi Operations
Enabling/Disabling Available Network
Notifications
In Wi-Fi menu, Wi-Fi preferences Open network
notification
Tap Open network notification to toggle on ( )/
off ( ).
Selecting a Wi-Fi Sleep Option
In Wi-Fi menu, Wi-Fi preferences Wi-Fi sleep
policy Tap option
Installing Certificates
In Wi-Fi menu, Wi-Fi preferences Advanced
Install certificates Follow onscreen prompts
Checking MAC Address
In Wi-Fi menu, Wi-Fi preferences Advanced
・MAC address is shown below "MAC address."
Checking IP Address
In Wi-Fi menu, Wi-Fi preferences Advanced
・IP address is shown below "IP address."
Checking Access Point Activity while Connected
In Wi-Fi menu, Tap access point
・Connection activity, signal strength, frequency, security,
link speed, etc. appear.
Troubleshooting
Q. Cannot detect access points
A. There may be multiple access points using neighboring
channels. In this instance, handset may not detect
access points correctly.
120
Connecting with WPS Devices
Flick Home Screen up
(Settings)
Network & Internet
Wi-Fi
Wi-Fi menu opens.
Off
Wi-Fi is enabled ( On ).
・Access point search starts; available access points appear
upon completion.
To disable Wi-Fi, Tap On ( Off ).
Wi-Fi preferences
Advanced
WPS Push Button
121
Wi-Fi/Bluetooth
®
AQUOS R2
Follow onscreen prompts
Handset is connected.
Entering a WPS PIN to Connect
Flick Home Screen up
(Settings)
Network & Internet
Wi-Fi
Wi-Fi menu opens.
122
Off
Wi-Fi is enabled ( On ).
・Access point search starts; available access points appear
upon completion.
To disable Wi-Fi, Tap On ( Off ).
Wi-Fi preferences
Advanced
WPS Pin Entry
Follow onscreen prompts
Handset is connected.
123
Wi-Fi/Bluetooth
®
AQUOS R2
Entering Details Manually to Connect
Flick Home Screen up
(Settings)
Network & Internet
Wi-Fi
Wi-Fi menu opens.
Off
Wi-Fi is enabled ( On ).
To disable Wi-Fi, Tap On ( Off ).
Add network
Enter access point setting SAVE
Handset is connected.
・Depending on Security setting, other fields may also need to
be completed.
124
Deleting Connected Access Points
Flick Home Screen up
(Settings)
Network & Internet
Wi-Fi
Wi-Fi menu opens.
Tap connected access point
FORGET
Handset disconnects from the access point.
・After disconnecting from an access point connection, the
password may need to be entered again to reconnect.
125
Wi-Fi/Bluetooth
®
AQUOS R2
Deleting Saved Access Points
Flick Home Screen up
(Settings)
Network & Internet
Wi-Fi
Wi-Fi menu opens.
Saved networks
Tap access point
FORGET
The access point is deleted.
126
Using Wi-Fi Direct
Use Wi-Fi Direct to establish a Wi-Fi connection with other
Wi-Fi Direct compatible devices with no need for an access
point or Internet connection.
Flick Home Screen up (Settings) Network &
Internet Wi-Fi
Wi-Fi menu opens.
Off
Wi-Fi is enabled ( On ).
To disable Wi-Fi, Tap On ( Off ).
Wi-Fi preferences Advanced
Wi-Fi Direct
Found Wi-Fi Direct compatible devices appear in Peer
devices field.
If target device does not appear, Tap SEARCH FOR
DEVICES to try searching again.
Tap target device Follow onscreen prompts for
authentication
Handset connects to the device.
・If connection is not accepted after a certain period, the
connection request is canceled.
Tap the connected device and then OK to stop the
connection.
127
Wi-Fi/Bluetooth
®
AQUOS R2
Using Bluetooth
®
Function
Connect handset to other Bluetooth
®
devices (e.g., headset)
for handsfree conversations, or connect to other Bluetooth
®
-
capable mobile phones, etc. to exchange data.
Bluetooth
®
Connectivity
The Bluetooth
®
function is a technology that enables wireless
connection with PCs, Bluetooth
®
devices with handsfree
functionality, etc. such as the following.
Function Description
Sound output Listen to music, audio, etc. wirelessly.
Handsfree
conversation
Use Bluetooth
®
devices (e.g., headsets) for
handsfree conversations.
Data exchange Exchange data with Bluetooth
®
devices.
Enabling Bluetooth
®
Function
Flick Home Screen up (Settings) Connected
devices Bluetooth
Bluetooth
®
menu opens.
Off
Bluetooth
®
is enabled ( On ).
To disable Bluetooth
®
, Tap On ( Off ).
Renaming Handset Name that Appears
on Other Devices
In Bluetooth
®
menu, Rename this device Enter
name RENAME
・Available when "Bluetooth" is enabled.
Troubleshooting
Q. Cannot use Bluetooth
®
A. Handset may be in Airplane mode. If in Airplane mode,
Bluetooth
®
function is disabled. Bluetooth
®
function
can be enabled again after placing handset in Airplane
mode.
Bluetooth
®
Cautions
Connection
Bluetooth
®
connection may not be possible with some
Bluetooth
®
devices. In addition, noise may interfere with
wireless or handsfree conversations.
128
File Transfer
Files may not appear correctly on recipient devices.
Pairing Bluetooth
®
Devices
Search for and pair nearby Bluetooth
®
devices. Paired
Bluetooth
®
devices can be connected easily.
・Enable Bluetooth
®
on handset and set target devices to be
discoverable first.
Flick Home Screen up (Settings) Connected
devices Bluetooth
Bluetooth
®
menu opens; found Bluetooth
®
devices appear
in Available devices field.
If target device does not appear, Refresh to try
searching again.
Tap target device Follow onscreen prompts for
authentication
Pairing completes; handset connects to some devices (e.g.,
handsfree devices) automatically.
・Authentication procedure varies by device. Passkey entry
may be required.
・Passkey is a 1 to 16-digit number or a set of characters/
symbols required for authentication between handset and
other devices.
・Paired devices appear in Paired devices field.
Pairing Operations
Renaming Paired Devices
In Bluetooth
®
menu, for target device Enter
name OK
・Available when Bluetooth
®
is enabled.
Unpairing Devices
In Bluetooth
®
menu, for target device FORGET
・Available when Bluetooth
®
is enabled.
129
Wi-Fi/Bluetooth
®
AQUOS R2
Connecting to Bluetooth
®
Devices by Service
In Bluetooth
®
menu, for target device Tap item
OK
・Available when Bluetooth
®
is enabled.
・Available when handset is paired with a device that
supports corresponding service.
Connecting to Paired Bluetooth
®
Devices
Flick Home Screen up (Settings) Connected
devices Bluetooth
Bluetooth
®
menu opens.
・Paired Bluetooth
®
devices appear in Paired devices field.
Tap target device
Handset connects to the device.
Connection by Accepting Connection
Requests
Handset automatically accepts connection requests from
paired devices. For unpaired devices, set handset to be
discoverable, then perform pairing operation on other
devices. When connection request arrives, follow onscreen
prompts.
・If confirmation appears, follow onscreen prompts.
Receiving Data via Bluetooth
®
See "Receiving Data via Bluetooth
®
(e.g., Address Book)" and
"Importing Contacts via Bluetooth
®
(Data Transfer)" for
details.
Sending Data via Bluetooth
®
(e.g.,
Address Book)
Flick Home Screen up (Address Book)
Address Book opens.
Tap contact
Contact opens.
Share Bluetooth
Tap target device
Data is sent.
130
Sending to Several Contacts
Touch & Hold contact in Address Book Tap another
contact ( ) Bluetooth Tap other
device
Tap contact to toggle selected ( )/unselected ( ).
Using Tethering
About Tethering
Tethering makes handset act as an external modem (like a Wi-
Fi router).
Use tethering to connect a PC or game device to the Internet
through handset.
・Requires separate subscription.
・Use after confirming that handset is updated to the latest
system.
131
Wi-Fi/Bluetooth
®
AQUOS R2
Setting Tethering
When using tethering, several methods are available for
connecting handset with other devices.
Make settings according to connection method and status of
target device beforehand.
Settable items are the following.
Item Description
USB tethering
Set whether to enable tethering via a
commercially available USB Type-C cable.
Although data transfer is faster with USB
3.1, it may affect call and data transfer
quality.
Wi-Fi
tethering
Set whether to enable tethering via Wi-Fi.
Set up Wi-Fi
hotspot
Set information such as network name and
security for Wi-Fi tethering.
Wi-Fi
tethering
Easy
Connection
Use WPS to connect handset to other
devices via Wi-Fi easily.
Bluetooth
tethering
Set whether to enable tethering via
Bluetooth
®
.
Flick Home Screen up (Settings) Network &
Internet
Hotspot & tethering
Hotspot & tethering menu opens.
Set each item
Setting is complete.
・If confirmation appears, follow onscreen prompts.
132
Handset Settings
About Settings............................................................... 134
Phone Number................................................................. 135
Network & Internet Settings........................................ 135
Connected Device Settings............................................ 144
Application & Notification Settings.............................146
Battery & Energy Saving Settings................................149
Display Settings............................................................. 151
Sound Settings................................................................157
AQUOS Useful Settings..................................................162
Home Applications Setting............................................ 166
Storage Settings.............................................................167
Security & Location Settings........................................168
User & Account Settings............................................... 180
Accessibility Settings.................................................... 181
Google Settings.............................................................. 183
System Settings..............................................................184
Troubleshooting.............................................................. 192
134
About Settings
About Settings
Flick Home Screen up (Settings) to customize operation
of handset functions.
・Tap to search for items in settings menu.
・Suggested settings appear as candidates at top of settings
menu.
Handset settings include the following items.
Item Description
Phone number Check own phone number.
Network &
Internet
Make settings for Wi-Fi, mobile network,
data usage, Airplane mode, etc.
Connected
devices
Make Bluetooth
®
connection and other
settings.
Apps &
notifications
Make notification settings for installed
applications.
Battery &
energy saving
Save battery power by restricting some
handset features, or check Battery usage.
Display Set Display brightness, wallpaper, etc.
Sound Set ringtone, notification sound, etc.
AQUOS Useful
Set ROBOQUL motion and useful functions
such as Fingerprint Sensor and Clip Now.
Home
applications
Change the home application.
Storage
Check memory space of internal storage,
SD Card and USB drive, mount or unmount
SD Card, erase data on SD Card, etc.
Security &
Location
Make security settings including screen
lock and security codes as well as
location.
Users &
accounts
Create/add accounts, sync accounts, and
set emergency information.
Accessibility Make settings for user accessibility.
Google Make settings for Google services.
System
Check and make settings for language,
input, date and time, backup, reset, and
handset information.
Troubleshooting Check FAQ on Sharp Website.
Flick Home Screen up (Settings)
Settings appear.
Set each item
Setting is complete.
135
Handset Settings
AQUOS R2
Phone Number
Phone Number
See "Checking Your Phone Number" for details on phone
number.
Network & Internet Settings
Network & Internet Settings
Make settings for Wi-Fi, mobile network, data usage, Airplane
mode, etc. Settable items are the following.
Item Description
Wi-Fi
Enable Wi-Fi connection.
See "Connecting by Wi-Fi" for details.
Mobile
network
Set priority network type, etc.
See "Global Roaming" for details on
carriers and data roaming.
Proxy settings Make proxy settings.
Data usage Make settings for data usage.
Hotspot &
tethering
Make tethering settings.
See "Using Tethering" for details.
VPN Set VPN access points.
Airplane mode
Disable all functions that emit signals.
Handset stays powered on.
Flick Home Screen up (Settings)
Network & Internet
Network & Internet window opens.
Set each item
Setting is complete.
136
Network & Internet Operations
Using 4G LTE/4G Network
In Network & Internet window, Mobile network
Preferred network type 4G (recommended) ( )
Setting Whether to Use LTE for Voice Calling
In Network & Internet window, Mobile network
Enhanced 4G Mode
Tap Enhanced 4G Mode to toggle on ( )/off
( ).
Adding Access Points
In Network & Internet window, Mobile network
Access Point Names Tap option Set/enter
each item Save
Deleting Added Access Points
In Network & Internet window, Mobile network
Access Point Names Reset to default
Setting Proxy
In Network & Internet window, Proxy settings
Proxy/port/exclusion list Set each item OK
Connecting to Network via Set Proxy
In Network & Internet window, Proxy settings
Enable proxy YES ( )
Tap Enable proxy to toggle on ( )/off ( ).
Adding VPN Destinations
In Network & Internet window, VPN Set/
enter details SAVE
・Set pattern/Lock No./password for unlocking screen
beforehand.
Tap an added VPN to connect/disconnect it. Tap to
edit/delete it.
Setting Whether to Stop Signal-Transmitting
Functions
In Network & Internet window, Airplane mode
Tap Airplane mode to toggle on ( )/off ( ).
Data Usage Settings
Check the amount of your mobile data usage (per month) and
restrict usage.
Data usage is only as tracked by handset, and may differ from
actual data usage statement.
Flick Home Screen up (Settings)
Network & Internet
Network & Internet window opens.
Data usage
Data usage menu opens.
Set each item
Setting is complete.
137
Handset Settings
AQUOS R2
Data Usage Operations
Setting Data Saver
In Data usage menu, Data saver Off ( On
)
Tap Off to toggle On ( ), On to
toggle Off ( ).
Setting Whether to Exclude Application(s) from
Data Saver
In Data usage menu, Data saver Unrestricted data
access Tap application name
Tap application name to toggle on ( )/off ( ).
Setting Whether to Use Mobile Data
In Data usage menu, Mobile data
Tap Mobile data to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
Setting Whether to Permit Restriction on Use
of Data when Data Saver Set
In Data usage menu, Mobile data usage Tap
application name Unrestricted data usage
Tap Unrestricted data usage to toggle on ( )/off
( ).
Setting Whether to Alert User when Mobile
Data Usage Reaches Alert Amount
In Data usage menu, Billing cycle Set data warning
Tap Set data warning to toggle on ( )/off ( ).
When data usage reaches the alert amount, appears
on Status Bar.
Setting Whether to Use Restriction on Use of
Mobile Data
In Data usage menu, Billing cycle Set data limit
Tap Set data limit to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
・When data usage reaches the upper limit, notification
indicating that mobile data communication is disabled
appears. Follow onscreen prompts.
Viewing Data Usage with Wi-Fi
In Data usage menu, Wi-Fi data usage
Setting Whether to Restrict Use of Data with
Wi-Fi
In Data usage menu, Network restrictions Tap Wi-Fi
network
Tap Wi-Fi network to toggle on ( )/off ( ).
138
Checking Mobile Data Usage
Flick Home Screen up
(Settings)
Network & Internet
Network & Internet window opens.
Data usage
Data usage menu opens.
Mobile data usage
Mobile data usage menu opens.
139
Handset Settings
AQUOS R2
Checking Data Usage per Application
Flick Home Screen up
(Settings)
Network & Internet
Network & Internet window opens.
Data usage
Data usage menu opens.
Mobile data usage
Mobile data usage menu opens.
Tap application name
Data usage for each application appears.
140
Setting Reset Date for Data Usage
Flick Home Screen up
(Settings)
Network & Internet
Network & Internet window opens.
Data usage
Data usage menu opens.
Billing cycle
Billing cycle
Flick date up/down to set reset date SET
Reset date is set.
141
Handset Settings
AQUOS R2
Setting an Alert Amount for Increased
Data Usage
Flick Home Screen up
(Settings)
Network & Internet
Network & Internet window opens.
Data usage
Data usage menu opens.
Billing cycle
Data warning
Available when Set data warning is enabled.
Enter amount for alert SET
Amount for data alert is set.
Tap to change the unit (MB or GB).
・Data usages are approximate, and may differ from the
actual data usage.
142
Changing Automatic Data
Communication & Sync Settings
Customize settings to automatically lower amount of data
communication.
Change settings in the following ways.
Item Description
Location
Disable location information. See
"Location Settings" for details.
Automatic
syncing
Disable automatic syncing of applications
and data set in your account. See "User &
Account Settings" for details.
Background
data
communication
Restrict background data. See "Restrict
Background Mobile Data" for details.
Backup
communication
Restrict data for backing up handset. See
"Backup/Restore Options" for details.
Communication
while abroad
Set handset to not permit data while
using handset abroad. See "Call Barring"
for details.
Setting a Limit on Mobile Data Usage
Flick Home Screen up
(Settings)
Network & Internet
Network & Internet window opens.
Data usage
Data usage menu opens.
143
Handset Settings
AQUOS R2
Billing cycle
Data limit
Available when Set data limit is enabled.
Enter amount for limit SET
Limit on data is set.
Tap to change the unit (MB or GB).
Restrict Background Mobile Data
Flick Home Screen up
(Settings)
Network & Internet
Network & Internet window opens.
Data usage
Data usage menu opens.
144
Mobile data usage
Tap application name
Background data ( )
Restriction on background data is set.
Tap Background data to toggle on ( )/off ( ).
Connected Device Settings
Connected Device Settings
Make Bluetooth
®
connection and other settings. Settable items
are the following.
Item Description
Bluetooth
Enable Bluetooth
®
connection.
See "Using Bluetooth
®
Function" for
details.
Cast
View handset screen on external device
via Wi-Fi.
NFC/Osaifu-
Keitai
settings
Make settings for operation of NFC and
Osaifu-Keitai
®
.
USB
Set type of usage when handset is
connected to a PC.
Printing Make settings for cloud printing.
Flick Home Screen up (Settings)
Connected devices
Connected devices menu opens.
Set each item
Setting is complete.
145
Handset Settings
AQUOS R2
Making Printing Settings
In Connected devices menu, Printing Select print
service Follow onscreen prompts
Viewing Handset Screen on Other Device
Available when the counterpart model is a Miracast-compatible
model.
・Some screens may not be viewable on the connected device
depending on the handset application.
・Cast disconnects automatically if battery is low.
Flick Home Screen up (Settings)
Connected devices
Connected devices menu opens.
Cast
Cast window opens.
146
Enable wireless display
Wireless display is enabled ( ).
・"Wi-Fi" turns on if turned off when wireless display is
enabled.
・Nearby device search starts; available Miracast-compatible
viewing devices appear upon completion.
To disable wireless display, Tap Enable wireless
display again ( ).
Tap target device
After authenticating, same content as handset screen
appears on target device.
・Authenticated device is saved to handset.
・Screen on target device changes to match handset screen
with operation.
Connecting Wirelessly to Previously
Connected Device
In Cast window, Enable wireless display ( )
Tap target device
Application & Notification
Settings
Application & Notification Settings
Make notification settings for installed applications. Settable
items are the following.
・For details on settings for application permissions and
battery optimization, see "Confirmation when First
Activating Applications."
Item Description
App info
Check and make settings for installed
applications.
Notifications Make notification settings.
App
permissions
Set permissions required by applications.
Advanced
Make settings for default applications,
emergency broadcasts, and special
application access.
See "緊急速報メールを利用する
(http://help.mb.softbank.jp/aquos-
r2/05-08-02.html)" (Japanese) for details
on emergency broadcasts.
Flick Home Screen up (Settings)
Apps & notifications
Apps & notifications window opens.
Set each item
Setting is complete.
147
Handset Settings
AQUOS R2
Application and Notifications
Operations
Making Application Settings
In Apps & notifications window, App info Tap
application Set each item
View System Applications
In Apps & notifications window, App info
Show system
Resetting Application Settings
In Apps & notifications window, App info
Reset app preferences RESET APPS
Making Notification Settings
In Apps & notifications window, Notifications
Notifications Tap application Set each item
Showing/Hiding Notification Dots
In Apps & notifications window, Notifications Allow
notification dots
Tap Allow notification dots to toggle show ( )/
hide ( ).
Setting Whether to Flash Charging/Notification
Lamp for Notifications
In Apps & notifications window, Notifications Blink
light
Tap Blink light to toggle on ( )/off ( ).
Setting Whether to Show Notifications in Lock
Screen
In Apps & notifications window, Notifications
On the lock screen Don't show notifications at
all / Show all notification content / Hide sensitive
notification content
Hide sensitive notification content appears when screen
unlock option other than None or Swipe is set.
Setting Whether to Hide Notification Viewed in
Lock Screen so New Notifications Are Easier to
View
In Apps & notifications window, Notifications
Organize notifications on the lock screen
Tap Organize notifications on the lock screen to toggle
on ( )/off ( ).
・Notifications that cannot be deleted still appear even
when Organize notifications on the lock screen is on.
・Notification Indicators in Status Bar cannot be hidden.
Make Settings for Special Application Access
In Apps & notifications window, Advanced Special
app access Set each item
148
Changing Default Application Setting
Flick Home Screen up
(Settings)
Apps & notifications
Apps & notifications window opens.
Advanced
Default apps
Default apps menu opens.
Set each item
Setting is complete.
Default Application Operations
Make Settings for Assist Applications
In Default apps window, Assist & voice input Follow
onscreen prompts
Setting Default Applications for Browser, Home
Screen, Phone, SMS, Etc.
In Default apps window, Browser app / Home app /
Phone app / SMS app Tap application
Setting Integration with Other Applications,
Etc.
In Default apps window, Opening links Tap
application Follow onscreen prompts
149
Handset Settings
AQUOS R2
Battery & Energy Saving Settings
Battery & Energy Saving Settings
Save battery power by restricting some handset features, or
check Battery usage. Settable items are the following.
Item Description
Energy saving
Save battery power by restricting some
handset features.
Battery Check Battery usage, etc.
Flick Home Screen up (Settings)
Battery & energy saving
Battery & energy saving menu opens.
Set each item
Setting is complete.
Battery Operations
Checking Battery Usage
In Battery & energy saving menu, Battery Tap
battery level indicator
Battery usage window opens.
Checking Battery Usage for Each Application
In Battery & energy saving menu, Battery Tap
application name
Details of Battery usage for each application opens.
Setting Whether to Show Battery Strength in
Percent beside Battery Indicator on Status Bar
In Battery & energy saving menu, Battery Battery
percentage
Tap Battery percentage to toggle on ( )/off
( ).
Setting Whether to Automatically Adjust
Display Brightness for Surroundings
In Battery & energy saving menu, Battery Adaptive
brightness
Tap Adaptive brightness to toggle on ( )/off
( ).
Setting a Period of Inactivity after which
Display Turns Off
In Battery & energy saving menu, Battery Sleep
Tap time
・Set a shorter time to save battery power.
150
Using Energy Saving
Flick Home Screen up
(Settings)
Battery & energy saving
Battery & energy saving menu opens.
Energy saving
Energy saving menu appears.
OFF ( ON )
Setting is complete.
・If confirmation appears, follow onscreen prompts.
To disable Energy saving, Tap ON ( OFF ).
The setting switches to OFF when charging starts.
Energy Saving Operations
Viewing Energy Saving Overview
In Energy saving menu, Overview of Energy saving
Selecting Functions to be Restricted by Energy
Saving
In Energy saving menu, Advanced settings Set each
item
Tap an item to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
Setting Whether to Enable Energy Saving
Automatically when Battery Level Falls to
Specified Level
In Energy saving menu, Switch by battery
Tap Switch by battery to toggle on ( )/off ( ).
If Energy saving is enabled by Switch by battery ,
disabling Switch by battery does not disable Energy
saving.
Setting Battery Level at which to Enable
Energy Saving Automatically
In Energy saving menu, Battery level to switch Flick
value up/down to select OK
Available when Switch by battery is enabled.
151
Handset Settings
AQUOS R2
Display Settings
Display Settings
Set Display brightness, wallpaper, etc. Settable items are the
following.
Item Description
Brightness
level
Set Display brightness.
Adaptive
brightness
Set whether to automatically adjust of
Display brightness for surroundings.
Sleep
Set a period of inactivity after which
Display turns off automatically.
Advanced
Make settings for illumination, Fullscreen
mode, etc.
Flick Home Screen up (Settings)
Display
Display menu opens.
Set each item
Setting is complete.
Display Operations
Setting Display Brightness
In Display menu, Brightness level Drag bar to adjust
brightness
Setting Whether to Automatically Adjust
Display Brightness for Surroundings
In Display menu, Adaptive brightness
Tap Adaptive brightness to toggle on ( )/off
( ).
Setting Image in Internal Storage or on SD Card
as Wallpaper for Home Screen and Lock Screen
In Display menu, Advanced Wallpaper Tap
application ( Album(wallpaper) , etc.) Follow
onscreen prompts
・If confirmation appears, follow onscreen prompts.
Setting Preloaded Image as Wallpaper for Home
Screen and Lock Screen
In Display menu, Advanced Wallpaper Preset
wallpaper Select image SET TO WALLPAPER
Home screen / Lock screen / Home screen and lock
screen
Setting Text Font
In Display menu, Advanced Font Settings Text
font Tap font APPLY AFTER REBOOT
Tap SEARCH DOWNLOAD FONT to search for fonts on
Google Play.
・Depending on the application, changing the font may
prevent text from being shown correctly. Reset to the
preset font.
Setting Whether to Use RelaxView for Eye-
friendly Image Quality
In Display menu, Advanced Relax settings
RelaxView
Tap RelaxView to toggle on ( )/off ( ).
Setting Whether to Enable RelaxView during
Specified Hours
In Display menu, Advanced Relax settings
RelaxAuto setting
Tap RelaxAuto setting to toggle on ( )/off ( ).
Viewing RelaxAuto Overview
In Display menu, Advanced Relax settings
Overview of RelaxAuto
152
Specifying Hours during which RelaxAuto is
Enabled
In Display menu, Advanced Relax settings
Time settings Manual mode Start time
Specify time OK End time Specify time
OK
Tap エモパー mode (emopa mode) to enable RelaxView
during your bedtime learned by emopa.
Setting Image Quality for RelaxView
In Display menu, Advanced Relax settings
Adjust image quality Drag slider to adjust image
quality OK
To restore the default setting, TO DEFAULT OK .
Setting Whether to Enable VeilView
In Display menu, Advanced VeilView VeilView
Tap VeilView to toggle on ( )/off ( ).
Setting VeilView Pattern
In Display menu, Advanced VeilView Pattern
setting Tap item
Setting VeilView Density
In Display menu, Advanced VeilView Density
setting High / Normal / Low
Setting Whether to Play Slideshow while
Charging with Display Off
In Display menu, Advanced Screen saver Off
/ On
Tap Off to toggle On ( ), On to
toggle Off ( ).
Setting Screen Saver Display Options and
Images
In Display menu, Advanced Screen saver
Clock / Colors / Photos
・Available when Screen saver is enabled.
After Tapping Clock / Photos , next Tap and
follow onscreen prompts.
To check set screen saver, Start now .
Setting Image Quality
In Display menu, Advanced Quality mode
Recommended / Standard quality / Dynamic /
Natural
Setting HDR Video Quality
In Display menu, Advanced HDR video setting
HDR standard / HDR dynamic / HDR cinema
Setting Whether to Use HDR Video-like
Rendering for Standard Video
In Display menu, Advanced HDR video setting
Virtual HDR
Tap Virtual HDR to toggle on ( )/off ( ).
Setting Whether to Let Screen Automatically
Rotate
In Display menu, Advanced Device rotation
Rotate the contents of the screen / Stay in portrait
view
Select Stay in portrait view to save battery power.
・The feature may not follow the setting with certain
applications.
Setting Whether to Enable Touch Operation
Even with Gloves On
In Display menu, Advanced glove mode
Tap glove mode to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
Glove Mode Cautions
Observe the following when using glove mode.
・Touch operation may not be possible depending on
materials of your gloves.
・Disable Glove mode when not wearing gloves or when
using handset in a bathroom.
153
Handset Settings
AQUOS R2
Setting Display Timeout
Flick Home Screen up
(Settings)
Display
Display menu opens.
Sleep
Tap time
Set time until Display goes out.
・Set a shorter time to save battery power.
154
Setting Font Size
Flick Home Screen up
(Settings)
Display
Display menu opens.
Advanced
Font Settings
Font size
Drag left/right
Font size is changed.
・Check the set font size in Preview.
155
Handset Settings
AQUOS R2
Setting Size of Images and Icons
Flick Home Screen up
(Settings)
Display
Display menu opens.
Advanced
Display size
Drag left/right
Image and icon sizes are changed.
・The feature may not follow the setting with certain
applications.
・Check the set display size in Preview.
156
Setting Illumination
Set illumination pattern for Display. Settable items are the
following.
Item Description
For incoming
call
Set whether handset illuminates for
incoming calls.
Illumi
pattern/color
for incoming
call
Set illumination pattern and color for
incoming calls.
When start
charging
Set whether handset illuminates when
handset starts charging.
When
unlocking
Set whether handset illuminates when
unlocking screen.
When ending a
call
Set whether handset illuminates when
ending a call.
Flick Home Screen up (Settings)
Display
Display menu opens.
Advanced
Illumination
Illumination menu opens.
Off / On
Setting is complete.
Tap Off to toggle On ( ), On to
toggle Off ( ).
Illumination Operations
Setting Whether Handset Illuminates for
Incoming Calls
In Illumination menu, For incoming call
Tap For incoming call to toggle on ( )/off ( ).
Setting Illumination Pattern and Color for
Incoming Calls
In Illumination menu, Illumi pattern/color for incoming
call Tap flash pattern OK Tap color
OK
Available when For incoming call is enabled.
Color cannot be set when Change by relationship ,
Pattern 11 or Pattern 12 is Tapped.
Setting Whether Handset Illuminates when
Handset Starts Charging
In Illumination menu, When start charging
Tap When start charging to toggle on ( )/off
( ).
157
Handset Settings
AQUOS R2
Setting Whether Handset Illuminates when
Unlocking Screen
In Illumination menu, When unlocking
Tap When unlocking to toggle on ( )/off ( ).
Setting Whether Handset Illuminates when
Ending a Call
In Illumination menu, When ending a call
Tap When ending a call to toggle on ( )/off
( ).
Sound Settings
Sound Settings
Set ringtone, notification sound, etc. Settable items are the
following.
Item Description
Media volume Set volume for music, videos, etc.
Alarm volume Set volume for Alarm.
Ring volume
Set volume for ringtones for incoming
calls, etc.
エモパー
volume
Set volume for emopa.
Also vibrate
for calls
Set whether handset vibrates for incoming
calls.
Manner Mode Set priority notifications, etc.
Advanced
Make settings for phone ringtone, default
notification sound, default alarm sound,
Dolby Atmos, other sounds and vibrations,
etc.
See "緊急速報メールを利用する
(http://help.mb.softbank.jp/aquos-
r2/05-08-02.html)" (Japanese) for details
on emergency broadcasts.
Flick Home Screen up (Settings)
Sound
Sound menu opens.
158
Set each item
Setting is complete.
Dolby Atmos
Handset supports Dolby Atmos. In Sound window, Tap
Advanced Advanced settings and enable Dolby
Atmos ( ) to enjoy 3D surround effect with Dolby Atmos
contents.
The audio effect is also present with media sound,
ringtones, and alarms other than Dolby Atmos contents.
・3D surround effect requires commercially available
earphones, headphones, or speaker (output to Earphones-
Microphone Jack)
・Works with media sound, ringtones, and alarms other
than high-resolution audio* playable on handset.
(* Playable music formats are those with a combined
quantization bit rate and sampling frequency of 16 bits
and 64 kHz or more, or 24 bits and 44.1 kHz or more, and
that are WAVE, FLAC, or DSD (DSF, DSDIFF).)
Sound Operations
Setting Volume for emopa
In Sound menu, Drag エモパー volume (emopa volume) slider
to adjust volume
・emopa speaks at set volume when releasing finger from
slider.
Setting Whether to Sound Ringtone for
Reminders/Events when Manner Mode is Set to
Priority only
In Sound menu, Manner Mode Priority only allows
Reminders / Events
Tap Reminders / Events to toggle on ( )/off
( ).
Alarms is always enabled.
Setting Whether to Sound Ringtone for
Messages/Calls when Manner Mode is Set to
Priority only
In Sound menu, Manner Mode Priority only allows
Messages / Calls From anyone / From
contacts only / From starred contacts only / None
Setting Whether to Sound Ringtone for Calls
from Same Caller when Manner Mode is Set to
Priority only
In Sound menu, Manner Mode Priority only allows
Repeat callers
Tap Repeat callers to toggle on ( )/off ( ).
Available when Calls option other than From anyone
is set.
Setting Whether to Show Notifications with
Display On when Manner Mode is Set to Total
silence
In Sound menu, Manner Mode Block visual
disturbances Block when screen is on
Tap Block when screen is on to toggle on ( )/off
( ).
Setting Whether to Show Notifications with
Display Off (Screen Lock Active) when Manner
Mode is Set to Total silence
In Sound menu, Manner Mode Block visual
disturbances Block when screen is off
Tap Block when screen is off to toggle on ( )/off
( ).
Setting Rules to Keep Manner Mode (Priority
only/Alarms only/Total silence) Active during
Specific Hours or Events
In Sound menu, Manner Mode 平日の夜
(Weeknight)/ 週末 (Weekend)/ 予定 (Event) Off
( On ) Set each item
To add a rule, Tap Add more .
To delete a rule, Tap for the rule DELETE .
Setting Sound for Notifications
In Sound menu, Advanced Default notification
sound Follow onscreen prompts
Setting Default Alarm Sound
In Sound menu, Advanced Default alarm sound
Follow onscreen prompts
159
Handset Settings
AQUOS R2
Setting Dolby Atmos
In Sound menu, Advanced Advanced settings
Follow onscreen prompts
Tap in "Dolby Atmos" to toggle on ( ), to
toggle off ( ).
Tap DYNAMIC / MOVIE / MUSIC / CUSTOM to
change between profiles to use.
To return each profile to its default settings, Tap at
right of profile name.
Setting Whether Dialpad Tones Sound
In Sound menu, Advanced Dial pad tones
Tap Dial pad tones to toggle on ( )/off ( ).
Disable Dial pad tones to save battery power.
Setting Whether Tone Sounds when Locking/
Unlocking Screen
In Sound menu, Advanced Screen locking sounds
Tap Screen locking sounds to toggle on ( )/off
( ).
Disable Screen locking sounds to save battery power.
Setting Whether Confirmation Tones Sound
when Tapping a Menu, Etc.
In Sound menu, Advanced Touch sounds
Tap Touch sounds to toggle on ( )/off ( ).
Disable Touch sounds to save battery power.
Setting Whether Handset Vibrates when
Tapping Dialpad, Etc.
In Sound menu, Advanced Vibrate on tap
Tap Vibrate on tap to toggle on ( )/off ( ).
Disable Vibrate on tap to save battery power.
Setting Ringtones
Flick Home Screen up
(Settings)
Sound
Sound menu opens.
Advanced
160
Phone ringtone
Tap ringtone
Ringtone plays.
OK
Setting is complete.
Setting Ringtone Volume
Flick Home Screen up
(Settings)
Sound
Sound menu opens.
Drag "Ring volume" left/right
Ringtone plays to check volume.
Drag right to increase volume, and left to decrease
volume.
161
Handset Settings
AQUOS R2
Setting Volume of Music and Videos
Flick Home Screen up
(Settings)
Sound
Sound menu opens.
Drag "Media volume" left/right
Sample sound plays.
Setting Alarm Volume
Flick Home Screen up
(Settings)
Sound
Sound menu opens.
Drag "Alarm volume" left/right
Alarm sound plays.
162
Setting Vibration for Incoming Calls
Set whether handset vibrates for incoming calls.
Flick Home Screen up
(Settings)
Sound
Also vibrate for calls
Setting is complete.
Tap Also vibrate for calls to toggle on ( )/off
( ).
AQUOS Useful Settings
AQUOS Useful Settings
Set ROBOQUL motion and useful functions such as Fingerprint
Sensor and Clip Now. Settable items are the following.
Item Description
High-speed
display
Set whether screen display is smoother.
Fingerprint
sensor
Make settings for using Fingerprint
Sensor.
ScrollAuto Make settings for automatic scrolling.
エモパー Set emopa.
Clip Now
Set what action occurs when sliding your
finger along the edge of Display.
Auto sleep
Off
Set Display on or off by handling handset.
Phone cover
setting
Make settings for smartphone cover
motion.
ROBOQUL
setting
Set whether ROBOQUL swivels for new
calls, notifications, etc. when using
ROBOQUL.
Flick Home Screen up (Settings)
AQUOS Useful
AQUOS Useful menu opens.
Set each item
Setting is complete.
163
Handset Settings
AQUOS R2
High-Speed Display Settings
Set whether screen display is smoother.
Flick Home Screen up (Settings)
AQUOS Useful
AQUOS Useful menu opens.
High-speed display
High-speed display window opens.
/
Tap to toggle on ( ), to toggle off
( ).
Tap Recent apps / All apps to change applications shown
in high-speed display window.
High-Speed Display Operations
Viewing Information on High-Speed Display
In high-speed display window,
Setting Whether High-Speed Display is
Automatically Enabled when Installing
Applications
In high-speed display window, ON when installing
Tap ON when installing to toggle on ( )/off ( ).
Setting Whether Notification Appears when
First Launching Compatible Application
In high-speed display window, Notify valid apps
Tap Notify valid apps to toggle on ( )/off ( ).
164
Fingerprint Sensor Settings
See "Using Fingerprint Authentication Function" for details on
Fingerprint Sensor settings.
Fingerprint Sensor Operations
Setting Whether to Use Fingerprint Sensor as
Home Key
Flick Home Screen up (Settings) AQUOS
Useful Fingerprint sensor Use as Home Key
Tap Use as Home Key to toggle on ( )/off ( ).
Setting Whether to Use Fingerprint Sensor as
Back Key/Recents Key
When enabled, slide finger from left to right to use as
Back key ( ), or from right to left as Recents key
( ). Also, hide Navigation Bar for wider Display. Flick
bottom of Display up for Navigation Bar when hidden.
Flick Home Screen up (Settings) AQUOS
Useful Fingerprint sensor Use Back key/Recent
apps key
Tap Use Back key/Recent apps key to toggle on
( )/off ( ).
Available when Use as Home Key is enabled ( ).
Auto Sleep Off Settings
Set Display on or off by handling handset. Settable items are
the following.
Item Description
Turn screen
on by holding
Set whether to turn on Display when
handset is picked up (e.g., from a desk)
and held still.
Bright Keep
Set whether to keep Display from turning
off while handset is held.
Flick Home Screen up (Settings)
AQUOS Useful
AQUOS Useful menu opens.
Auto sleep Off
Auto sleep Off window opens.
Set each item
Setting is complete.
165
Handset Settings
AQUOS R2
Auto Sleep Off Operations
Setting Whether to Turn On Display when
Handset is Picked Up
In Auto sleep Off window, Turn screen on by holding
Tap Turn screen on by holding to toggle on ( )/
off ( ).
・Whether handset is picked up is determined from handset
angle and Proximity/Light Sensor; holding handset
upright or moving while holding it may affect the
determination.
Setting Whether to Keep Display On while
Holding Handset
In Auto sleep Off window, Bright Keep
Tap Bright Keep to toggle on ( )/off ( ).
・Hand-held state is determined from handset angle
and Proximity/Light Sensor; usage status may affect
determination of hand-held state.
Phone Cover Setting
Make settings for smartphone cover motion.
Flick Home Screen up (Settings)
AQUOS Useful
AQUOS Useful menu opens.
Phone cover setting
Phone cover setting opens.
166
AQUOS Frosted Cover
Setting is complete.
Tap AQUOS Frosted Cover to toggle on ( )/off
( ).
Home Applications Setting
Home Applications Setting
Change the home application.
・Home applications installed via Google Play can be deleted
(uninstalled). See "Uninstalling Applications" for details.
Flick Home Screen up (Settings)
Home applications
Home applications window opens.
Tap home application
Setting is complete.
167
Handset Settings
AQUOS R2
Storage Settings
Storage Settings
Check memory space of internal storage, SD Card and USB
drive, mount or unmount SD Card, erase data on SD Card, etc.
Settable items are the following.
・Available items vary depending on SD Card and USB drive
status.
Item Description
Internal
shared
storage
View information on internal storage
usage.
(USB drive
name)
Check data saved on USB drive.
1
SD Card
Check data saved on SD Card.
Mount or unmount SD Card, encrypt SD
Card, etc.
For details on mounting/unmounting SD
Card, see "Internal Storage and SD Card."
1 Appears when the USB host function is in use. See "USB
ホスト機能を利用する (http://help.mb.softbank.jp/aquos-
r2/05-07-08.html)" (Japanese) for details.
Flick Home Screen up (Settings)
Storage
Storage menu opens.
Set each item
Setting is complete.
Storage Operations
Checking Data Saved in Internal Storage
In Storage menu, Files
If SD Card is installed, Tap Internal shared storage
Files .
Encrypting/Decrypting SD Card Data
In Storage menu, SD card Storage settings
Encrypt / Release encryption CONFIRM
Enter Operation Password OK START
・Set Lock No./Password for unlocking screen beforehand.
Cautions for SD Card Encryption/
Decryption
Observe the following when encrypting/decrypting SD Card
data.
・Charge handset adequately beforehand, and keep handset
charged during the process.
・Set Lock No./Password for unlocking screen beforehand.
・Encryption/decryption is not available if there is not
enough free space on SD Card.
・Encrypted SD Card cannot be used on any device other
than the one used for encrypting the SD Card.
・To use encrypted SD Card normally, decrypt the SD Card.
・If you perform Reset all with SD Card encrypted, data on
the SD Card becomes unusable. Disable encryption before
performing Reset all.
・An unencrypted SD Card becomes read-only when installed
in a device that has been used for encrypting another SD
Card.
・To write to read-only SD Card, encrypt it.
・SD Card encryption/decryption may take some time. Do
not stop charging or remove SD Card during the process.
If the process is interrupted, SD Card data may be lost.
168
Security & Location Settings
Security & Location Settings
Make security settings including screen lock and security
codes as well as location. Settable items are the following.
Item Description
Google Play
Protect
Set whether to scan handset for security
issues.
Find My
Device
Set location to be shown if handset is
lost.
Security
update
Check for available system updates.
Operation
password
setting
Set a code, required for using some
functions.
See "Setting Operation Password" for
details.
Screen lock Set a screen lock.
Lock screen
preferences
Make settings for notifications and
messages shown in lock screen.
Fingerprint
Make settings for Fingerprint Sensor.
See "Using Fingerprint Authentication
Function" for details.
Smart Lock
Set whether handset checks if it is being
carried or for trusted place, device, voice,
or face and unlock screen.
Location Set whether to use location information.
Visible
passwords
Set whether characters are visible as
password is entered.
Device admin
apps
Set whether to enable device
administration functionality.
Set up SIM
card lock
Set whether to require PIN when handset
powered on to allow operation.
See "Enabling SIM PIN" for details.
Encryption &
credentials
Make settings for encrypting handset and
credentials storage.
Trust agents Set whether to show trusted agents.
Screen pinning
Set to keep only screen of specified
application in view.
Apps with
usage access
Manage applications that can access
application usage history data.
Flick Home Screen up (Settings)
Security & Location
Security & Location menu opens.
Set each item
Setting is complete.
Security & Location Operations
Setting Screen Not to Lock
In Security & Location menu, Screen lock None
・If method for unlocking screen is setting other than
None or Swipe before changing setting, first Tap
Screen lock and unlock screen.
・If confirmation appears, follow onscreen prompts.
Setting Whether Traced Pattern is Visible when
Unlocking Screen
In Security & Location menu, for "Screen lock"
Make pattern visible
Tap Make pattern visible to toggle on ( )/off
( ).
Appears when unlock method is Pattern .
Setting Time after Display Off until Screen
Locks
In Security & Location menu, for "Screen lock"
Automatically lock Tap option
Appears when unlock method is Pattern / Lock No. /
Password .
Setting Whether Pressing Power Key
Immediately Locks Screen
In Security & Location menu, for "Screen lock"
Power button instantly locks
Tap Power button instantly locks to toggle on ( )/
off ( ).
Appears when unlock method is Pattern / Lock No. /
Password .
169
Handset Settings
AQUOS R2
Showing Message Set for Lock Screen
In Security & Location menu, for "Screen lock"
Lock screen message Enter message SAVE
・Appears when unlock method is setting other than
None .
Alternatively, in Security & Location menu, Lock
screen preferences Lock screen message Enter
message SAVE .
Setting Screen to Remain Unlocked while Being
Carried
In Security & Location menu, Smart Lock Enter
pattern/lock no./password On-body detection
Off ( On )
・Set Pattern/Lock No./Password for unlocking screen
beforehand.
To disable, Tap On ( Off ).
・If confirmation appears, follow onscreen prompts.
Setting Screen to Remain Unlocked while in
Specific Place
In Security & Location menu, Smart Lock Enter
pattern/lock no./password Trusted places
Home / Add trusted place Follow onscreen prompts
・Set Pattern/Lock No./Password for unlocking screen
beforehand.
To select Home , log in to a Google account beforehand.
・If confirmation appears, follow onscreen prompts.
Deleting Places Added as Trusted Places
In Security & Location menu, Smart Lock Enter
pattern/lock no./password Trusted places Tap
place Delete
・If confirmation appears, follow onscreen prompts.
Setting Screen to Unlock by Using Trusted
Device
In Security & Location menu, Smart Lock Enter
pattern/lock no./password Trusted devices ADD
TRUSTED DEVICE Tap device Follow onscreen
prompts
・Set Pattern/Lock No./Password for unlocking screen
beforehand.
・Turn "Bluetooth" On and pair with a Bluetooth
®
device
beforehand.
・If confirmation appears, follow onscreen prompts.
Deleting Devices Added as Trusted Devices
In Security & Location menu, Smart Lock Enter
pattern/lock no./password Trusted devices Tap
name of device OK / REMOVE TRUSTED DEVICE
・If confirmation appears, follow onscreen prompts.
Setting Screen to Unlock by Saying "Ok Google"
to Handset
In Security & Location menu, Smart Lock Enter
pattern/lock no./password Voice Match Unlock
with Voice Match ( ) Enter pattern/lock no./
password OK
・Set Pattern/Lock No./Password for unlocking screen
beforehand.
・Sign in to a Google Account beforehand.
Available when Say "Ok Google" any time is enabled.
Tap Unlock with Voice Match to toggle on ( )/off
( ).
・If confirmation appears, follow onscreen prompts.
Setting Screen to Unlock with Face
Authentication
In Security & Location menu, Smart Lock Enter
pattern/lock no./password Trusted face SET
UP NEXT Frame face in onscreen guide
DONE
・Handset authenticates with face when Display is on, and
screen unlocks.
・Set Pattern/Lock No./Password for unlocking screen
beforehand.
Tap Improve face matching to improve accuracy of face
authentication. Follow onscreen prompts.
・If confirmation appears, follow onscreen prompts.
Deleting Face Authentication Settings
In Security & Location menu, Smart Lock Enter
pattern/lock no./password Trusted face Remove
trusted face REMOVE
・If confirmation appears, follow onscreen prompts.
Setting Whether Characters Visible as
Password Entered
In Security & Location menu, Visible passwords
Tap Visible passwords to toggle on ( )/off ( ).
Setting Whether to Enable Device
Administration Applications
In Security & Location menu, Device admin apps
Tap device administration application Follow onscreen
prompts
170
Checking Type of Storage for Credentials
In Security & Location menu, Encryption & credentials
・The type of credentials storage is shown below "Storage
type."
Setting Whether to Allow Applications Access
to Trusted Certificates and Other Credentials
In Security & Location menu, Encryption & credentials
Trusted credentials SYSTEM / USER Tap
certificate DISABLE / ENABLE / REMOVE
・If confirmation appears, follow onscreen prompts.
Viewing Details of Credentials Installed by User
In Security & Location menu, Encryption & credentials
User credentials Tap certificate DONE
Deleting Credentials Installed by User
In Security & Location menu, Encryption & credentials
User credentials Tap certificate REMOVE
Installing Encrypted Certificates
In Security & Location menu, Encryption & credentials
Install certificates Follow onscreen prompts
・Set Pattern/Lock No./Password for unlocking screen
beforehand.
・Credentials may be required when configuring a Wi-Fi
network. How to obtain credentials varies by the issuer.
Deleting All Credentials and Resetting
Credential Storage Password
In Security & Location menu, Encryption & credentials
Clear credentials OK
・Clearing credential storage also deletes all VPN settings.
・If method for unlocking screen is setting other than
None or Swipe , first Tap OK and unlock screen.
Setting Whether to Show/Hide Trusted Agents
In Security & Location menu, Trust agents Tap
agent name
・Set pattern/lock no./password for unlocking screen
beforehand.
Tap agent name to toggle on ( )/off ( ).
Setting Screen of Only Specified Application to
Be Kept in View
In Security & Location menu, Screen pinning Off
( On ) Activate application to pin
GOT IT
To unpin, Touch & Hold and at the same time.
Requiring Screen to Be Unlocked after Screen
of Only Specified Application No Longer Kept in
View
In Security & Location menu, Screen pinning
Authentication when unpinning ( ) Tap unlock
method when unpinning screen Set pattern/Lock No./
password
・Set "Screen pinning" to On beforehand.
・If pattern/lock no./password for unlocking screen is set
beforehand, Tap Authentication when unpinning to
toggle on ( )/off ( ).
Setting Applications that Can Access
Application Usage History Data
In Security & Location menu, Apps with usage access
Follow onscreen prompts
Screen Lock Cautions
Observe the following when locking the screen.
・Make sure to make a note of and not forget pattern/lock
no./password set for unlocking screen. If you forget the
code, visit your nearest SoftBank Shop for recovery. Note
that saved files and settings will be lost.
・If pattern/lock no./password is set for unlocking
screen and secure start-up is set on handset, entry of
pattern/lock no./password is required when powering on
handset. When set, incorrect entry 10 times and 20 times
consecutively, handset must be started up again, and
entry is again required. Note that after incorrect entry
30 times consecutively, handset initializes.
Main Security Codes
The following are main security codes required for handset
use.
Code Description
Operation
Password
A code required for using some functions.
See "Operation Password and Center
Access Code" for details.
Center Access
Code
A four-digit code set in subscription
contract.
See "Operation Password and Center
Access Code" for details.
SIM PIN
A code for SIM Card. SIM PIN is 9999 by
default.
See "Enabling SIM PIN" for details.
Lock No.
A code for unlocking screen.
See "Setting Screen to Unlock with Lock
Number" for details.
171
Handset Settings
AQUOS R2
Operation Password and Center Access
Code
Center Access Code is a four-digit code set in subscription
contract; necessary to use optional services from landlines,
etc.
・Do not forget Center Access Code. If you forget the code,
contact us for recovery. For details, contact Customer
Service.
・Be careful not to reveal security codes to others. If misused
by others, SoftBank Corp. is not liable for any resulting
damages.
Setting Operation Password
Flick Home Screen up (Settings) Security &
Location
Security & Location menu opens.
Operation password setting OK Enter Operation
Password OK
Re-enter Operation Password OK OK
Operation Password is set.
Operation Password Usage Notes
Changing Operation Password
Refer to the steps for setting Operation Password.
(Current Operation Password is required to proceed.)
172
Resetting Operation Password
If prompted for Operation Password, Tap PASSWORD
RESET then Tap OK . Continue by following onscreen
prompts.
・My SoftBank authentication is required to reset
Operation Password. Set My SoftBank authentication
from (My SoftBank +).
Enabling SIM PIN
When SIM PIN is enabled, PIN entry is required for handset use
each time handset is powered on with SIM Card installed. It is
effective for preventing unauthorized use by others.
Flick Home Screen up (Settings) Security &
Location
Security & Location menu opens.
Set up SIM card lock Lock SIM card Enter SIM PIN
OK ( )
SIM card lock is enabled.
Disabling SIM Card Lock
While SIM Card is locked, in Security & Location menu,
Set up SIM card lock Lock SIM card Enter SIM
PIN OK ( )
SIM PIN Entry Cautions
SIM PIN entry is required when changing SIM PIN, when
powering handset on with SIM card lock enabled, etc.
・Entering incorrect SIM PIN three consecutive times
activates PIN Lock. To cancel, Personal Unblocking Key
(PUK) is required; contact Customer Service.
・Entering incorrect PUK ten consecutive times activates
PUK Lock, disabling handset. For recovery, SIM Card must
be reissued at a SoftBank Shop (fees apply).
173
Handset Settings
AQUOS R2
Changing SIM PIN
Enable SIM card lock first. See "Enabling SIM PIN" for details.
Flick Home Screen up (Settings) Security &
Location
Security & Location menu opens.
Set up SIM card lock Change SIM PIN Enter current
PIN OK Enter new PIN OK Re-enter new
PIN OK
SIM PIN is changed.
Setting Screen to Unlock by Flicking
Screen
Flick Home Screen up
(Settings)
Security & Location
Security & Location menu opens.
Screen lock
・If method for unlocking screen before change is setting
other than None or Swipe , first unlock screen.
174
Swipe
Setting is complete.
・If confirmation appears, follow onscreen prompts.
Setting Screen to Unlock by Tracing
Pattern
Flick Home Screen up
(Settings)
Security & Location
Security & Location menu opens.
Screen lock
・If method for unlocking screen before change is setting
other than None or Swipe , first unlock screen.
175
Handset Settings
AQUOS R2
Pattern
NO / YES
Enter new pattern
CONTINUE
Enter new pattern again
CONFIRM
・If method for unlocking screen before change is setting
other than None or Swipe , setting is complete.
Select method of notification display
DONE
Setting is complete.
176
Setting Screen to Unlock with Lock
Number
Flick Home Screen up
(Settings)
Security & Location
Security & Location menu opens.
Screen lock
・If method for unlocking screen before change is setting
other than None or Swipe , first unlock screen.
Lock No.
NO / YES
Enter new lock number
CONTINUE
177
Handset Settings
AQUOS R2
Enter new lock number again
OK
・If method for unlocking screen before change is setting
other than None or Swipe , setting is complete.
Select method of notification display
DONE
Setting is complete.
Setting Screen to Unlock with Password
Flick Home Screen up
(Settings)
Security & Location
Security & Location menu opens.
Screen lock
・If method for unlocking screen before change is setting
other than None or Swipe , first unlock screen.
178
Password
NO / YES
Enter new password
CONTINUE
Enter new password again
OK
・If method for unlocking screen before change is setting
other than None or Swipe , setting is complete.
Select method of notification display
DONE
Setting is complete.
179
Handset Settings
AQUOS R2
Location Settings
Enable location information. Settable items are the following.
Item Description
Mode
Set whether to use wireless networks and
GPS function to obtain current location.
App-level
permissions
Permit use of location information per
each application.
Scanning
Set whether to use Wi-Fi and Bluetooth
®
scanning to increase accuracy of location
information.
Location
services
Make settings for applications that use
location.
Recent
location
requests
Show applications recently using location.
Flick Home Screen up (Settings)
Security & Location
Location
Location menu opens.
Off / On
Setting is complete.
Tap Off to toggle On ( ), On to
toggle Off ( ).
・If confirmation appears, follow onscreen prompts.
Changing Accuracy of Obtaining
Location Information
In Location menu, Mode Tap location mode
・Available when "Location" is On.
・If confirmation appears, follow onscreen prompts.
180
User & Account Settings
User & Account Settings
Create or add accounts. Make settings for syncing created or
added accounts
Flick Home Screen up (Settings)
Users & accounts
Users & accounts menu opens.
Add account Tap type of account to add Follow
onscreen prompts
Account is added.
Users & Accounts Operations
Setting Applications to Sync for Each Account
In Users & accounts menu, Tap account Account sync
Tap applications and data to sync
Tap sync item to toggle on ( )/off ( ).
Setting Whether to Automatically Sync Data
In Users & accounts menu, Automatically sync data
OK
Tap Automatically sync data OK to toggle on
( )/off ( ).
Emergency Information Settings
Save your own medical information (name, address, blood type,
allergies, etc.) to handset as emergency information.
Flick Home Screen up (Settings)
Users & accounts Emergency information
Emergency information settings open.
・If confirmation appears, follow onscreen prompts.
Set/enter each item
Setting is complete.
Emergency Information Operations
Adding Emergency Contact
In Emergency information settings, CONTACTS Add
contact Tap contact
Deleting Emergency Contacts
In Emergency information settings, CONTACTS
for contact REMOVE
Erasing All Emergency Information
In Emergency information settings, Clear all
CLEAR
181
Handset Settings
AQUOS R2
Viewing Emergency Information
In lock screen, Flick up Emergency
EMERGENCY INFORMATION twice
Available when unlock method is Pattern / Lock No.
/ Password . For details on screen lock, see "Security &
Location Settings."
Accessibility Settings
Accessibility Settings
Set captions, magnification gestures, and other useful
accessibility functions. Settable items are the following.
Item Description
Accessibility
shortcut
Quickly enable accessibility functions.
Text-to-
speech output
Make detailed voice-to-text settings. See
"Languages & Input Settings" for details.
Font size Set the size of text appearing in Display.
Display size
Set the size of images and icons appearing
in Display.
Magnification
Set whether to enlarge view by Triple-
Tapping or using accessibility key.
Large mouse
pointer
Set whether to use a large pointer.
Click after
pointer stops
moving
Set handset to click function after
pointer stops moving.
Power button
ends call
Set whether to end call by Pressing Power
Key during a call.
Auto-rotate
screen
Set whether to let Display automatically
rotate.
Touch & hold
delay
Set time to press Display for Touch &
Hold.
Mono audio
Set whether to use monaural audio
playback.
Captions Make settings for captions.
High contrast
text
Make text easier to see by adding outline,
etc.
Color
correction
Correct screen colors.
Color
inversion
Invert screen colors.
Flick Home Screen up (Settings)
182
Accessibility
Accessibility menu opens.
Set each item
Setting is complete.
Accessibility Operations
Setting Whether to Quickly Enable Accessibility
Functions
In Accessibility menu, Accessibility shortcut Off
/ On
Tap Off to toggle On ( ), On to
toggle Off ( ).
Available when service selected with Shortcut service .
Setting Size of Text Appearing in Display
In Accessibility menu, Font size Drag to set
Setting Size of Images and Icons Appearing in
Display
In Accessibility menu, Display size Drag to set
Setting Whether Triple-Tapping Enlarges View
In Accessibility menu, Magnification Magnify with
triple-tap Off / On
Tap Off to toggle On ( ), On to
toggle Off ( ).
Setting Whether to Enlarge View by Using
Accessibility Key
In Accessibility menu, Magnification Magnify with
button Off / On
Tap Off to toggle On ( ), On to
toggle Off ( ).
Setting Whether to Use a Large Pointer
In Accessibility menu, Large mouse pointer
Tap Large mouse pointer to toggle on ( )/off
( ).
Setting Whether Pointer Clicks after Stopping
when Using Mouse/Trackpad
In Accessibility menu, Click after pointer stops moving
Off / On
Tap Off to toggle On ( ), On to
toggle Off ( ).
Drag "Delay before click" to adjust delay.
Setting Whether to End Call by Pressing Power
Key during Call
In Accessibility menu, Power button ends call
Tap Power button ends call to toggle on ( )/off
( ).
Setting Whether to Let Screen Automatically
Rotate
In Accessibility menu, Auto-rotate screen
Tap Auto-rotate screen to toggle on ( )/off
( ).
Setting Time to Press Display for Touch & Hold
In Accessibility menu, Touch & hold delay Tap option
Setting Whether to Use Monaural Audio
Playback
In Accessibility menu, Mono audio
Tap Mono audio to toggle on ( )/off ( ).
Setting Whether to Show Captions
In Accessibility menu, Captions Off / On
Tap Off to toggle On ( ), On to
toggle Off ( ).
Setting How Captions Shown
In Accessibility menu, Captions Language / Text
size / Caption style Tap option
・Available when "Captions" is On.
183
Handset Settings
AQUOS R2
Making Text Easier to See by Adding Outline,
Etc.
In Accessibility menu, High contrast text
Tap High contrast text to toggle on ( )/off
( ).
Setting Whether to Correct Display Colors
In Accessibility menu, Color correction Off
/ On
Tap Off to toggle On ( ), On to
toggle Off ( ).
Tap Correction mode to select a mode.
・If confirmation appears, follow onscreen prompts.
Setting Whether to Invert Display Colors
In Accessibility menu, Color inversion
Tap Color inversion to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
Google Settings
Google Settings
Make settings for Google services together at the same time.
Settable items are the following.
Item Description
Google
Account
Make login, security, and other settings
for a Google account.
Ads Make settings for your advertising ID.
Android Auto Install Android Auto.
App preview
messages
Configure messages to be exchangeable
between handsets using differing
applications.
Backup Make backup settings.
Cast media
controls
Set whether to control directly from
Notifications Window when playing media
on TV or speaker with Chromecast on
same Wi-Fi network.
Connected
apps
Make settings for applications already
connected to a Google account.
Data
management
Make settings for changes to files in
applications compatible with Google Drive.
Device phone
number
Set a phone number to use when resetting
a Google account.
Google Fit
Make settings for recording walking
and running activity and managing your
weight.
Google Pay Install Google Pay.
Instant Apps Make settings for Instant Apps.
Location Make settings for location information.
Nearby
Set whether to enable Nearby for
sharing people and places around you and
information.
Restore
contacts
Restore backed up contacts.
Search Make search settings.
Security
Set a security method and security
scanning in case handset is lost.
Set up nearby
device
Make settings for a device near handset.
Set up work
profile
Make work profile settings.
Smart Lock
for Passwords
Set whether to enable this and save
passwords for logging in to several
devices.
184
Flick Home Screen up (Settings)
Google
Google window opens.
Set each item
Setting is complete.
System Settings
System Settings
Make and check system settings. Items that can be set/
checked are the following.
Item Description
Languages &
input
Make settings for display language and
text entry.
Date & time Make settings for date and time.
Backup
Back up application data, Wi-Fi password,
etc. to Google server.
Data transfer
Import data from other mobiles, etc. using
SD Card or Bluetooth
®
, or save handset
data to SD Card.
See "Importing Contacts via Bluetooth
®
(Data Transfer)," "Importing Data from SD
Card (Data Transfer)," and "Saving Data to
SD Card" for details.
System
update
Check whether system updates are
required via the Internet, and update
manually as required.
See "Updating the System" for details.
Reset
Reset network settings, application
settings, and internal storage.
Authentication Check authentication.
About phone Check handset status and do a self-check.
Flick Home Screen up (Settings)
System
System menu appears.
185
Handset Settings
AQUOS R2
Set each item
Setting is complete.
System Operations
Setting Backup to Google Drive
In System menu, Backup Back up to Google Drive
Tap Back up to Google Drive to toggle on ( )/off
( ).
・Log in to a Google account beforehand.
・If confirmation appears, follow onscreen prompts.
Setting Backup Account
In System menu, Backup Account Tap account
・Available when "Back up to Google Drive" is enabled.
To add account, Tap add account , then follow onscreen
prompts.
Resetting Network Settings
In System menu, Reset Network settings reset
RESET SETTINGS RESET SETTINGS
・If method for unlocking screen is setting other than
None or Swipe , first Tap RESET SETTINGS and
unlock screen.
Resetting Application Settings
In System menu, Reset Reset app preferences
RESET APPS
Using Reset All
In System menu, Reset Reset all Enter
Operation Password OK Check onscreen notices
RESET PHONE ERASE EVERYTHING
To also erase SD Card data, Tap Delete data in SD card
as well. ( ).
Checking Authentication
In System menu, Authentication
Reset All Cautions
Observe the following when performing Reset all.
・Reset all deletes all data in internal storage irreversibly.
Back up important data beforehand.
・Deleted content cannot be restored. Reset with caution.
Languages & Input Settings
Make settings for Display language and text entry. Settable
items are the following.
Item Description
Languages Set the language shown on Display.
Virtual
keyboard
Set the input method and Gboard
operation.
Physical
keyboard
Make settings for a keyboard connected
to handset.
Advanced
Make settings for input assistance and
gestures, pointer speed, and text-to-
speech output.
Flick Home Screen up (Settings)
System Languages & input
Languages & input window opens.
Set each item
Setting is complete.
Languages & Input Operations
Adding Languages Shown on Display
In Languages & input window, Languages Add a
language Tap language
186
Setting Language Shown on Display
In Languages & input window, Languages Drag
for language to top
・Add languages beforehand.
Deleting Languages
In Languages & input window, Languages
Remove Tap languages ( ) OK
・Add languages beforehand.
Setting Input Method
In Languages & input window, Virtual keyboard Tap
input method Follow onscreen prompts
To add/delete input method, Tap Manage keyboards ,
then follow onscreen prompts.
Setting Language for Voice Input
In Languages & input window, Virtual keyboard
Google voice typing Languages Tap languages
SAVE
・Touch & Hold language to set primary language.
Setting Speech Output when Using Voice Input
In Languages & input window, Virtual keyboard
Google voice typing Speech output Tap option
Select Hands-free only for output only when headset
connected.
Checking Details of Languages installed for
Voice Recognition
In Languages & input window, Virtual keyboard
Google voice typing Offline speech recognition
Tap language
Downloading Languages for Voice Recognition
In Languages & input window, Virtual keyboard
Google voice typing Offline speech recognition
ALL Tap language DOWNLOAD
Setting Update Method for Languages for Voice
Recognition
In Languages & input window, Virtual keyboard
Google voice typing Offline speech recognition
AUTO-UPDATE Tap option
Setting Whether to Block Offensive Words
In Languages & input window, Virtual keyboard
Google voice typing Block offensive words
Tap Block offensive words to toggle on ( )/off
( ).
Setting Whether to Record Audio with
Bluetooth
®
Headset
In Languages & input window, Virtual keyboard
Google voice typing Bluetooth headset
Tap Bluetooth headset to toggle on ( )/off
( ).
Showing Virtual Keyboard when Using Physical
Keyboard
In Languages & input window, Physical keyboard
Show virtual keyboard ( )
Tap Show virtual keyboard to toggle on ( )/off
( ).
Showing Shortcuts List when Using Physical
Keyboard
In Languages & input window, Physical keyboard
Keyboard shortcuts helper
Setting Whether to Check Spelling During Entry
In Languages & input window, Advanced Spell
checker Off / On
Tap Off to toggle On ( ), On to
toggle Off ( ).
Tap Languages to set languages to check spelling.
Tap for "Default spell checker" to set spelling check
operation.
Using Autofill Service
In Languages & input window, Advanced Autofill
service Follow onscreen prompts
Tap for "Autofill service" to set.
Adding Words to Personal Dictionary
In Languages & input window, Advanced Personal
dictionary For all languages / English(United
States) / Japanese Tap entry field
Enter words Enter shortcut
187
Handset Settings
AQUOS R2
Deleting Words from Personal Dictionary
In Languages & input window, Advanced Personal
dictionary For all languages / English(United
States) / Japanese Tap word(s)
Setting Whether to Activate Camera by
Pressing Power Key Twice
In Languages & input window, Advanced Jump to
camera Jump to camera
Tap Jump to camera to toggle on ( )/off ( ).
Setting Speed of Pointer for Mouse/Trackpad
In Languages & input window, Advanced Pointer
speed Drag to adjust OK
・The longer the bar, the faster the speed.
Setting Speech Synthesis Engine for Text-to-
Speech
In Languages & input window, Advanced Text-to-
speech output Preferred engine Tap engine
Tap for "Preferred engine" to set operation of
speech synthesis engine.
Setting Speed for Text-to-Speech
In Languages & input window, Advanced Text-to-
speech output Drag for "Speech rate" to adjust
Setting Pitch for Text-to-Speech
In Languages & input window, Advanced Text-to-
speech output Drag for "Pitch" to adjust
Resetting Speed/Pitch for Text-to-Speech
In Languages & input window, Advanced Text-to-
speech output RESET
Playing Sample
In Languages & input window, Advanced Text-to-
speech output PLAY
Date & Time Settings
Make settings for date and time. Settable items are the
following.
Item Description
Automatic
date & time
Set the date and time automatically.
Auto timezone
Set whether to use time zone information
from the network.
Set date Set the date manually.
Set time Set the time manually.
Select time
zone
Set the time zone manually.
Use 24-hour
format
Set whether to use 24-hour format.
Flick Home Screen up (Settings)
System Date & time
Date & time menu opens.
Set each item
Setting is complete.
Date & Time Operations
Setting Date and Time Automatically
In Date & time menu, Automatic date & time
Tap Automatic date & time to toggle on ( )/off
( ).
188
Setting Whether to Use Time Zone Information
from Network
In Date & time menu, Auto timezone
Tap Auto timezone to toggle on ( )/off ( ).
Setting Date Manually
In Date & time menu, Set date Select date OK
Available when Automatic date & time is disabled.
Setting Time Manually
In Date & time menu, Set time Specify time OK
Available when Automatic date & time is disabled.
Setting Time Zone Manually
In Date & time menu, Select time zone Tap country/
region/city/etc.
Available when Auto timezone is disabled.
Setting 24-Hour Time Indication
Flick Home Screen up
(Settings)
System
Date & time
189
Handset Settings
AQUOS R2
Use 24-hour format
Setting is complete.
Tap Use 24-hour format to toggle 24-hour format
( )/12-hour format ( ).
Saving Data to SD Card
Save data (Address Book, Schedule (Calendar), user/learning
dictionary, emopa) to SD Card.
・Insert SD Card beforehand. See "Inserting SD Card" for
details.
・Data saved by handset may not be imported correctly
depending on the device.
For details on saving (Mail) message data from SD Card,
see SoftBank Website.
http://help.mb.softbank.jp/app/smail/ (Japanese)
Flick Home Screen up (Settings)
System Data transfer
Data transfer window opens.
Save data to SD card
Tap Function information to view a video tutorial
(Japanese) on Sharp Website.
Tap data type
・If confirmation appears, follow onscreen prompts.
190
Save YES
Saving starts.
Complete
Data is saved.
Cautions for Saving Data
At least 11 MB of free space in internal storage is required
for saving data. Process stops if Battery runs low. Operate
with adequate battery charge whenever possible.
About Phone
Check handset status and do a self-check.
Flick Home Screen up (Settings)
System About phone
Handset information opens (About phone window).
Handset Information Operations
Accessing Developer Options
In About phone window, Tap Build number seven times
Developer options
Developer options open.
Checking Battery Level, Your Phone Number,
and Other Handset Status
In About phone window, Status
Next, Battery status to check battery depletion.
Next, SIM status IMEI to check IMEI barcode.
Adjusting Motion Sensor/Magnetic Sensor
In About phone window, Adjust sensitivity of sensor
OK Follow onscreen prompts (until completion
tone sounds) OK
Setting Carrier
In About phone window, Carrier Setting Yes
Follow onscreen prompts
191
Handset Settings
AQUOS R2
Checking Legal Information
Handset conforms to technical standards under the Radio
Law and Telecommunications Business Law.
In About phone window, Legal information Follow
onscreen prompts
Self Check Settings
Flick Home Screen up (Settings)
System About phone
About phone window opens.
Self check
Self check window opens.
START CHECKING
192
SELECT FROM PHONE SYMPTOMS / SELECT FROM PHONE
FUNCTIONS
Follow onscreen prompts
Diagnosis results appear.
・Tap diagnosis result for detailed result screen.
Self Check Operations
Restarting Handset in Safe Mode
In Self check window, REBOOT WITH SAFE MODE
OK
・Handset restarts in a state near to its state at time of
purchase.
Exiting Safe Mode and Restarting Handset
In Self check window, REBOOT TO CANCEL SAFE MODE
OK
Viewing Advice Related to Temperature Rise in
Handset
In Self check window, TEMPERATURE ADVICE Follow
onscreen prompts
Viewing Self Check Diagnostic History
In Self check window, Tap the diagnostic history to view
Follow onscreen prompts
Troubleshooting
Troubleshooting
Check FAQ on Sharp Website.
Flick Home Screen up (Settings)
Troubleshooting
Access questions in FAQ on Sharp Website.
Global Services
Global Roaming............................................................... 194
Calling from Outside Japan...........................................195
194
Global Roaming
Handset is Global Roaming Service eligible. Use the same
handset number outside Japan.
Setting a Cellular Provider
Handset connects to an appropriate cellular provider
automatically by default. To set a cellular provider manually:
Flick Home Screen up (Settings)
Network & Internet
Mobile network
Network operators
Tap provider
Cellular provider is set.
・To set an appropriate cellular provider automatically, Tap
Choose automatically .
To search for all available cellular providers, Tap Search
networks .
195
Global Services
AQUOS R2
Changing Data Roaming Setting
Change setting for data communication outside Japan.
Flick Home Screen up (Settings)
Network & Internet
Mobile network
Data roaming ( )
Data roaming is disabled.
Tap Data roaming to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
Calling from Outside Japan
See SoftBank Website to learn about roaming areas/rates, etc.
http://mb.softbank.jp/en/global_services/
Print out roaming area/rate information to carry while
traveling abroad as needed.
Enabling/Disabling Abroad Assistant
While outside Japan, use Abroad assistant to select how to
place calls.
Flick Home Screen up (Phone)
Settings Calls SoftBank call settings Int'l
call settings Abroad assistant
Tap Abroad assistant to toggle on ( )/off ( ).
Calling Japan
Flick Home Screen up (Phone) /
Dialpad window opens.
Use onscreen dialpad to enter number
・Do not add + before the number.
196
Call to Japan
Handset dials number. Call begins when other party
answers.
Calling Landlines & Mobiles within
Current Country
Flick Home Screen up (Phone) /
Dialpad window opens.
Use onscreen dialpad to enter number
・Do not add + before the number.
Call to This Number
Handset dials number. Call begins when other party
answers.
197
Global Services
AQUOS R2
Calling Countries aside from Japan
Flick Home Screen up (Phone) /
Dialpad window opens.
Touch & Hold 0
"+" appears.
Enter country code then other party number (omit first 0)
・Do not omit first 0 from phone numbers when dialing Italy
(39).
Handset dials number. Call begins when other party
answers.
198
For Assistance
Handset Powers Off...................................................... 200
Handset Does Not Power On.........................................200
Cannot Charge / Charging Stops / Charging Is Slow... 201
Battery Runs Out Quickly............................................. 201
Display Turns Off Suddenly.......................................... 202
Display Goes Dark Suddenly.......................................... 202
Screen Freezes / Operation Is Unstable.......................203
SIM Card Not Recognized.............................................. 203
Cannot Use SD Card.......................................................204
Cannot Send/Receive Mail..............................................204
Cannot Connect to Internet..........................................205
Cannot Talk on Phone / Cannot Hear Other Party...... 205
Cannot Use Applications................................................206
200
Handset Powers Off
While Using Certain Applications
The application may be the cause.
Update the application if not the latest version.
If problem persists, delete the application, and check if same
problem occurs again.
See "Updating Installed Applications" for details on updating
applications.
See "Uninstalling Applications" for details on deleting
applications.
After Installing a New Application
The new application may be the cause.
Delete the application in Safe mode.
See "セーフモードで起動する (http://help.mb.softbank.jp/
aquos-r2/02-05-04.html)" (Japanese) for details on activating
Safe mode.
See "Uninstalling Applications" for details on deleting
applications.
Handset Interior Is Hot
Continuing to use Camera while handset is warm causes
warning to appear, and handset powers off after about
3 minutes. If warning appears, cool handset by exiting all
applications and turning off Display.
Handset Does Not Power On
Handset Interior Is Hot
Did handset remain powered on after continuing to use
handset while handset was warm? Let handset cool before
powering on handset.
No Battery Charge
Was handset charged? Charge handset.
Other
Are you Long Pressing Power Key? Continue Pressing Power
Key until logo appears.
201
For Assistance
AQUOS R2
Cannot Charge / Charging Stops /
Charging Is Slow
Charging Does Not Start
Check the following if charging does not start.
・Is the USB Type-C plug on AC Adaptor firmly connected to
handset? Unplug and plug in again firmly.
・Is the plug on AC Adaptor firmly connected to a household
AC outlet? Unplug and plug in again firmly.
・Are you using an unspecified AC Adaptor or other product?
Always use specified products. In addition to being unable
to charge, using an unspecified product may deteriorate
Internal Battery.
・Is Charging/Notification Lamp blinking? If Charging/
Notification Lamp is blinking, handset is not charged.
Charge using a specified product.
If handset still does not charge, contact Customer Service
or a SoftBank Shop.
・Is the ROBOQUL charging plug or USB Type-C plug on AC
Adaptor soiled? Clean terminals with a clean, dry cotton
swab, etc. and charge again.
Charging Stops
Charging stops automatically if handset becomes warm. Let
handset cool and start charging handset again.
Charging Time Long Depending on AC
Adaptor
Charging may be slower when using AC Adaptor other than for
rapid charging.
For information on AC Adaptor for rapid charging specified by
SoftBank, see SoftBank Website.
Battery Runs Out Quickly
Battery Runs Out Quickly Even With No
Operation
Some applications may use data communication even if not
being operated.
Changing the setting may remedy this. Refer to "Restrict
Background Mobile Data."
Battery Runs Out Quickly in Certain
Location
Are you where signal is weak or have been out of service area
for a long period? Calling where signal is weak or being out of
service area uses a lot of Battery.
Setting Handset to Save Battery Power
Frequently illuminating Mobile Light, frequently using
functions that emit sound or communicate with external
devices, using a bright display, or setting a long Display-on
time shorten the time that handset can be used. Use Energy
saving to avoid wasting battery. See "Battery & Energy Saving
Settings" for details.
202
Display Turns Off Suddenly
While Using Certain Applications
The application may be the cause.
Update the application if not the latest version.
If problem persists, delete the application, and check if same
problem occurs again.
See "Updating Installed Applications" for details on updating
applications.
See "Uninstalling Applications" for details on deleting
applications.
After Installing a New Application
The new application may be the cause.
Delete the application in Safe mode.
See "セーフモードで起動する (http://help.mb.softbank.jp/
aquos-r2/02-05-04.html)" (Japanese) for details on activating
Safe mode.
See "Uninstalling Applications" for details on deleting
applications.
Display Goes Dark Suddenly
Handset Interior Is Hot
Display goes dark automatically if handset becomes warm.
Display returns to its original brightness once handset cools.
203
For Assistance
AQUOS R2
Screen Freezes / Operation Is
Unstable
While Using Certain Applications
The application may be the cause.
Update the application if not the latest version.
If problem persists, delete the application, and check if same
problem occurs again.
See "Updating Installed Applications" for details on updating
applications.
See "Uninstalling Applications" for details on deleting
applications.
After Installing a New Application
The new application may be the cause.
Delete the application in Safe mode.
See "セーフモードで起動する (http://help.mb.softbank.jp/
aquos-r2/02-05-04.html)" (Japanese) for details on activating
Safe mode.
See "Uninstalling Applications" for details on deleting
applications.
Handset Operates on Own Without
Touching Display / No Response to
Touch Operation
Press Power Key to turn off Display, Press Power Key again to
turn on Display, and then operate handset.
SIM Card Not Recognized
SIM Card Not Recognized
Check the following if handset does not recognize SIM Card.
・Is SIM Card inserted correctly? Is SIM Card inserted in the
correct location and in the correct orientation? Power off
handset, check that SIM Card is inserted correctly, and then
power on handset again. If problem persists, SIM Card may
be damaged.
・Is the IC (metal) portion of SIM Card smudged (fingerprints,
etc.)? Remove SIM Card, wipe soiling with a clean, dry cloth,
and insert correctly.
・Is a different SIM Card inserted? An unusable SIM Card may
be inserted. Check that it is the correct SIM Card.
204
Cannot Use SD Card
While Using Certain Applications
The application may be the cause.
Update the application if not the latest version.
If problem persists, delete the application, and check if same
problem occurs again.
See "Updating Installed Applications" for details on updating
applications.
See "Uninstalling Applications" for details on deleting
applications.
After Installing a New Application
The new application may be the cause.
Delete the application in Safe mode.
See "セーフモードで起動する (http://help.mb.softbank.jp/
aquos-r2/02-05-04.html)" (Japanese) for details on activating
Safe mode.
See "Uninstalling Applications" for details on deleting
applications.
Cannot Send/Receive Mail
Airplane Mode Set
Is handset in Airplane mode? appears in Status Bar when
in Airplane mode. To cancel Airplane mode:
Drag Status Bar down
No "4G" Indication on Signal Level
Indicator
Is Mobile data disabled? To check that Mobile data is
enabled:
Flick Home Screen up (Settings) Network &
Internet Data usage Mobile data ( )
Cannot Send with Attachment
The maximum size of files that can be attached to S! Mail is 2
MB.
To send large files, use Gmail, etc.
Cannot Receive Mail from Certain
Sender
Spam filter settings may be blocking delivery.
Check spam filter settings.
Disabled Access Point Is Set
Is a disabled access point set? To reset to initial settings:
Flick Home Screen up (Settings) Network &
Internet Mobile network Access Point Names
Reset to default
Other
Check whether you are where signal is weak or out of service
area.
If problem persists, power handset off and then on again.
205
For Assistance
AQUOS R2
Cannot Connect to Internet
Airplane Mode Set
Is handset in Airplane mode? appears in Status Bar when
in Airplane mode. To cancel Airplane mode:
Drag Status Bar down
No "4G" Indication on Signal Level
Indicator
Is Mobile data disabled? To check that Mobile data is
enabled:
Flick Home Screen up (Settings) Network &
Internet Data usage Mobile data ( )
Cannot Connect while Using Browser
The browser may have become temporarily unstable.
Clearing the browser cache may remedy this.
See "閲覧履歴を消去する (http://help.mb.softbank.jp/aquos-
r2/04-05-01-05.html)" (Japanese) for details on clearing the
browser cache.
Cannot Connect to Internet Only When
Connected by Wi-Fi
There may be a problem with the Wi-Fi connection.
Check whether connection to the Internet is possible with the
Wi-Fi connection disabled.
See "Deleting Saved Access Points" for details on disabling the
Wi-Fi connection.
Disabled Access Point Is Set
Is a disabled access point set? To reset to initial settings:
Flick Home Screen up (Settings) Network &
Internet Mobile network Access Point Names
Reset to default
Other
Check whether you are where signal is weak or out of service
area.
If problem persists, power handset off and then on again.
Cannot Talk on Phone / Cannot
Hear Other Party
Cannot Make or Receive Calls
Is handset in Airplane mode? appears in Status Bar when
in Airplane mode. To cancel Airplane mode:
Drag Status Bar down
Is handset where signals reach? Change locations while
checking the signal indication and call again.
Cannot Receive Calls
If Call Forwarding or Voicemail is set, calls may connect to
Voicemail or be forwarded before answering.
See "Call Forwarding" and "Voicemail" for details.
Cannot Make Calls
Did you dial all digits for the number? Dial all digits for
numbers starting with a "0" area code, etc.
Cannot Hear Other Party
Is the call volume low? Press Volume Up Key during call to
increase volume.
Other
Check whether you are where signal is weak or out of service
area.
If problem persists, power handset off and then on again.
206
Cannot Use Applications
Cannot Install New Application
Is there only a little free space in internal storage? To check
free space:
Flick Home Screen up (Settings) Storage
Applications not supported by handset cannot be installed.
Cannot Activate Applications
Did you set access privileges when first activating the
application? Applications cannot be activated if access is not
permitted. To change settings:
Flick Home Screen up (Settings) Apps &
notifications App info Tap application
Permissions Tap unpermitted items ( )
Warranty/Specifications/
Customer Service
Warranty & After-Sales Service................................... 208
Specifications..................................................................208
Customer Service............................................................210
208
Warranty & After-Sales Service
Warranty
Handset purchase includes warranty.
・Check shop name and purchase date.
・Read warranty and keep in a safe place.
・Warranty period is given in warranty.
Cautions
Damages
SoftBank Corp. is not responsible for any damages for user
or third party resulting from lost opportunities to make
a call, etc. due to breakage, malfunction, or trouble of
product.
Malfunction/Repairs
Information/settings on handset may be lost/changed due
to malfunction or repairs. It is recommended that you
keep a copy of Address Book contacts and other important
information. SoftBank Corp. is not responsible for loss/
change of data (contacts, images, sound, etc.) or settings
due to malfunction, repairs, change of model, or any other
handling.
Disassembly/Modification
Disassembly/modification of handset is prohibited under
the Radio Law. Note that handset cannot be accepted for
repairs if modified.
Adhering stickers, etc. on Display or Keys or adhering
decorations with glue, etc. may be deemed to be
modifications, and prevent acceptance of handset for
repairs.
After-Sales Service
To request repairs, contact Customer Service or a nearby
SoftBank Shop. Have details of symptoms ready.
・During the warranty period, repairs are made under the
terms and conditions of the warranty.
・After the warranty period, if handset can be repaired,
repairs will be made at cost.
Further inquiries
For more information on after-sales service, contact a
nearby SoftBank Shop or Customer Service.
Specifications
Handset
Handset specifications are as follows.
・Times in the table vary with location, status, settings, etc.
・Display employs precision technology; however, some pixels
may remain on/off.
Item Description
Dimensions (W
x H x D)
Approx. 74 mm x 156 mm x 9.0 mm (10.0
mm where thickest)
Weight Approx. 181 g
Maximum
Output
3G: 0.25 W
GSM (850 MHz, 900 MHz): 2 W
GSM (1800 MHz, 1900 MHz): 1 W
4G: 0.2 W
Internal
Battery
Capacity
3,130 mAh
Continuous
Talk Time
1
3G: Approx. 1710 minutes
GSM: Approx. 870 minutes
VoLTE: Approx. 1830 minutes
Continuous
Standby Time
2
3G: Approx. 685 hours
GSM: Approx. 580 hours
4G (AXGP Network): Approx. 580 hours
4G (FDD-LTE Network): Approx. 585 hours
TV Continuous
Viewing Time
3
Full Seg: Approx. 10 hours
One Seg: Approx. 12 hours
Charging
Time
4
AC Adaptor (USB Type-C Quick Charge™
3.0) [ZSCAZX]
5
: Approx. 160 minutes
ROBOQUL [SHEGH1]: Approx. 180 minutes
Maximum
Transmission
Speed
6
Max. communication speed (downlink): 774
Mbps
7
Max. communication speed (uplink): 37.5
Mbps
8
1 Average measured with handset fully charged, in strong
signal conditions at rest.
2 Average measured with handset fully charged, without
calls or operations, in strong signal conditions at rest, and
with data communication and Urgent News disabled. May
vary with battery strength, ambient temperature, settings,
etc.
3 Measured with handset fully charged, full-screen view with
handset turned on side, "Adaptive brightness" for Display
set to off (default level), using commercially available
stereo earphones with mic, volume at maximum, to about
10% battery charge.
Usable time may vary with radio signal conditions and the
content played.
4 Measured when charging with handset powered off.
5 SoftBank SELECTION USB Type-C quick charge AC Adaptor
[SB-AC17-TCQC]
6 Provided on a best-effort basis; transmission speed may
decrease or transmission may become unavailable due to
traffic conditions, network environment, etc.
7 Scheduled to be provided sequentially starting with areas
of Tokyo, Nagoya, and Osaka starting in summer of 2018.
209
Warranty/Specifications/
Customer Service
AQUOS R2
8 With UDC (Uplink Data Compression). Data transfer
possible at communication speed above that given
with conditions of use due to improved uplink transfer
efficiency.
TV Antenna Cable
Item Description
Cable Length Approx. 136 mm (including plug and jack)
Weight Approx. 5 g
4-Pole Mini-
Plug
Round type, diameter 3.5 mm, 4-pole
Materials (Handset)
Parts Materials Used/Surface Finish
Display
Surface
Tempered glass/evaporated coating, AF
coating
Display
Periphery
PC resin/coating, hard coating
Back Surface
Tempered glass/evaporated coating, AF
coating
Outer Casing
(metal part)
Aluminum/anodizing
Outer Casing
(resin part)
PBT resin (containing glass fiber)
Earpiece Mesh Stainless/electrodeposition
Fingerprint
Sensor
Epoxy resin/coating, hard coating
Fingerprint
Sensor
Ornament
Aluminum/anodizing
Volume Up/
Down Key
Aluminum/anodizing
Power Key Aluminum/anodizing
Camera Panel Tempered glass/AF, AR coatings
Camera
Ornament
Aluminum/anodizing
Earphones-
Microphone
Jack Periphery
PBT resin (containing glass fiber)
External
Connection
Jack Port
PBT resin (containing glass fiber)
Card Tray
(exterior)
Aluminum/anodizing
Card Tray PA resin (containing glass fiber)
Card Tray
Gasket
Silicone rubber
IMEI Plate PET resin/laminating
IMEI Label Polyester film/printing
Caution Label PP film/laminating
QUALCOMM
Label
PET resin
Materials (SIM Removal Tool)
Parts Materials Used/Surface Finish
SIM Removal
Tool
Stainless steel
210
Materials (TV Antenna Cable)
Parts Materials Used/Surface Finish
Earphones-
Microphone
Jack (resin
part)
Elastomer resin
Earphones-
Microphone
Jack (metal
part)
Nickel base, brass/gold plating
Cord Elastomer resin
Plug (resin
part)
Elastomer resin, PP resin, POM resin
Plug (metal
part)
Nickel base, brass/gold plating
Customer Service
For SoftBank handset or service information, call General
Information. For repairs, call Customer Assistance.
General Information
Direct all inquiries to SoftBank, from charges to service
information, here.
From a SoftBank handset, dial toll free at 157
From a landline/IP phone, dial toll free at 0800-919-0157
Hours of service:9 am to 8 pm
Assistance with Repairs/Lost Handsets
Use the number below in case of loss or needing repair:
From a SoftBank handset, dial toll free at 113
From a landline/IP phone, dial toll free at 0800-919-0113
Hours of service:9 am to 8 pm
Smartphone Technical Support Center
Direct inquiries regarding smartphone operation and service
details here.
From a SoftBank handset, dial toll free at 151
From a landline/IP phone, dial toll free at 0800-1700-151
Hours of service:Weekdays 9 am to 7 pm Saturday, Sunday,
and holidays 9 am to 5 pm
SoftBank Global Call Center
From outside Japan, dial +81-92-687-0025 (toll free from
SoftBank handsets)
If handset is lost/stolen, call this number immediately
(international charges apply)
Hours of service:24 hours
Safety Precautions
Safety Precautions.........................................................212
Important Product Information.....................................220
Handset & Hardware Care............................................. 221
General Notes................................................................. 223
Radio Wave Exposure and Specific Absorption Rate (SAR)
Information..................................................................... 226
Water & Dust Resistance.............................................. 227
212
Safety Precautions
Read Safety Precautions before using handset.
Observe precautions to avoid injury to self or others, or
damage to property.
Safety Precautions
These labels show degree of risk from improper use.
Label Description
Great risk of death or serious injury
1
Risk of death or serious injury
1
Risk of minor injury
2
or property damage
3
1 Serious injury:This refers to loss of sight, injury, burns
(high- and low-temperature), electric shock, broken bones,
injuries with residual aftereffects from poisoning, etc., and
injuries requiring hospital admission for treatment or long-
term hospital attendance as an outpatient.
2 Minor injury:This refers to injuries, burns (high- and low-
temperature), electric shock, etc. that do not require hospital
admission for treatment or long-term hospital attendance as
an outpatient.
3 Property damage:This refers to extended damage to
buildings, furniture, livestock, pets, etc.
These symbols signify prohibited/compulsory actions.
Symbol Description
Prohibited actions
Disassembly prohibited
Exposure to liquids prohibited
Use with wet hands prohibited
Compulsory actions
Unplug from outlet
Handset, SIM Card, SIM Removal Tool,
TV Antenna Cable, AC Adaptor (Sold
Separately) (Common)
Do not use, store, or leave in extreme heat or
where heat collects, such as fire, heat sources,
under a kotatsu (blanketed warming table) or
blanket, direct sunlight, inside vehicles in the
hot sun, etc.
May cause fire, burns, injury, electric shock, etc.
Keep away from cooking appliances (microwave
ovens, induction stoves, etc.) and pressure
vessels (e.g., pressure cookers).
May cause fire, burns, injury, electric shock, etc.
Do not subject to or place directly on sand,
soil, or mud. Do not touch with dirty hands.
May cause fire, burns, injury, electric shock, etc.
For details on water and dust resistance, see "Water &
Dust Resistance."
Do not charge handset while it is wet with
water or other liquids (drinking water, sweat,
sea water, pet urine, etc.).
Do not charge handset where exposed to
water (bathroom, etc.).
May cause fire, burns, injury, electric shock, etc.
For details on water resistance, see "Water & Dust
Resistance."
213
Safety Precautions
AQUOS R2
Do not apply excessive force to or break
handset. Particularly when carrying handset in
your clothes pocket, do not bump it or place it
between objects.
Internal Battery breakage may cause fire, burns, injury,
etc.
* Examples of where to be careful
・Sitting or squatting with handset in your pants or skirt
pocket
・Handset becoming caught in a sliding door or vehicle door
when in a jacket pocket
・Stepping on handset when it is on something soft such
as a sofa, bed, or futon or on the floor
Do not disassemble or modify.
May cause fire, burns, injury, electric shock, etc.
Do not try to remove Internal Battery from
handset.
May cause fire, burns, injury, etc.
Do not wet with water or other liquids
(drinking water, sweat, sea water, pet urine,
etc.).
May cause fire, burns, injury, electric shock, etc.
For details on water resistance, see "Water & Dust
Resistance."
Do not let water or other liquids (drinking
water, sweat, sea water, pet urine, etc.) enter
charging terminals or External Connection Jack.
May cause fire, burns, injury, electric shock, etc.
For details on water resistance, see "Water & Dust
Resistance."
Use optional accessories specified by SoftBank
Corp.
Using unspecified accessories may cause fire, burns, injury,
electric shock, etc.
Do not drop, stomp, throw or subject to
excessive force or strong impact/vibration.
May cause fire, burns, injury, electric shock, etc.
Keep conductive materials (metal strip, pencil
lead, etc.) away from charging terminals and
External Connection Jack. Do not let dust enter
them.
May cause fire, burns, injury, electric shock, etc.
Do not cover/wrap with a blanket, etc. while
using or charging.
May cause fire, burns, etc.
If charging continues even after specified
Charging Time, stop charging.
Failure to do so may cause fire, burns, injury, etc. due to
overcharge or for other reasons.
Before entering an area with a risk of
flammable gas generation (e.g., a gas station)
or where dust is generated, be sure to power
off handset and stop charging.
Failure to do so may cause explosion, fire, etc.
When using Osaifu-Keitai
®
at a gas station or similar
facility, be sure to power off handset beforehand. (If NFC/
Osaifu-Keitai lock is set, disable it before powering off.)
If there is abnormal odor/sound, smoke,
overheating, discoloration, distortion, or other
abnormalities, follow these steps.
・Unplug from the outlet.
・Power off handset.
Failure to follow the above steps may cause fire, burns,
injury, electric shock, etc.
214
Do not use if broken.
May cause fire, burns, injury, etc.
Do not place on unstable surfaces; take added
care when vibration is set.
Handset or related hardware may fall, resulting in injury,
etc.
Do not use or store in a location that is
subject to excessive dust, high humidity, or
high temperatures.
May cause fire, burns, electric shock, etc.
For details on water and dust resistance, see "Water &
Dust Resistance."
For use by a child, explain instructions and
supervise use.
Failure to do so may cause injury, etc.
Do not leave within the reach of small children.
May cause accidental swallowing, injury, electric shock, etc.
For any skin abnormalities associated with
handset use, discontinue use and consult a
doctor immediately.
Handset use may cause itchiness, skin irritation, rashes,
etc. depending on your physical condition.
For details on materials used for handset parts, see
"Materials (Handset)."
Use handset with caution, as it may become
hot with continued use or while charging. Be
careful not to place handset in clothes pocket,
etc. and fall asleep, allowing unintentional
continued contact.
Handset or AC Adaptor may become hot after continued
use of applications, call functions, data communication,
TV and video viewing functions, etc. or while charging.
Continued and direct contact with hot portions of handset
may cause skin redness, itchiness, skin irritation, low-
temperature burns, etc. depending on your physical
condition.
Handset
Do not throw into a fire or apply heat.
May cause fire, burns, injury, etc.
Do not pierce with a sharp object (nail, etc.),
hit with a hard object (hammer, etc.), step on,
or otherwise subject to excessive force.
May cause fire, burns, injury, etc.
If substance in handset gets in eyes, mouth,
etc., rinse with clean water and consult a
doctor immediately.
Substances in handset may cause loss of sight or other
physical harm.
215
Safety Precautions
AQUOS R2
Do not shine Mobile Light close to eyes.
Maintain a safe distance, especially from small
children.
May cause visual impairment or other problems; may
temporarily affect eyesight or startle, leading to injury or
other accident.
Do not point Mobile Light at drivers when it is
turned on.
May hinder driving performance, leading to an accident.
Do not stare at Display for a long period when
it is flickering.
May cause spasms, loss of consciousness, etc.
Do not let water or other liquids (drinking
water, sweat, sea water, pet urine, etc.) or a
foreign object (metal strip, flammable material,
etc.) enter SIM/SD Card Slot.
In addition, insert SIM Card and SD Card into
correct openings in correct orientation.
May cause fire, burns, injury, electric shock, etc.
Do not expose Camera lens to direct sunlight
for an extended period.
May cause fire, burns, injury, etc. due to light-collecting
mechanism of the lens.
Power off handset or activate Airplane mode
before boarding an airplane.
Handset use on airplanes is restricted; follow the
instructions given by the respective airlines.
Radio waves may adversely affect an airplane's electronic
devices.
If you engage in a prohibited activity while using handset
on an airplane, you may be punished by law.
Regarding handset use in a hospital, follow the
instructions given by the respective medical
institution.
Power off handset where handset use is
prohibited.
Radio waves may adversely affect an airplane's electronic
devices or electronic medical devices.
When you are on a handsfree call, while
ringtone is playing loudly, when in standby,
etc., be sure to keep handset at a safe
distance from your ears.
When you attach earphones-microphone to
handset and play games, videos, or music,
adjust the volume to a comfortable level
beforehand.
When making a handsfree call, handset emits sound loudly.
Even in standby, the ringtone or alarm may ring suddenly.
Listening to loud sound continuously for a long time may
cause hearing impairment or other difficulty.
In addition, not being able to hear surroundings may cause
an accident.
If you have a weak heart, adjust ringtone
vibration and volume as needed.
Handset suddenly vibrating and ringing for a new call may
startle you and adversely affect your heart.
If you are using an electronic medical device,
check with its manufacturer or vendor on radio
wave effects before using handset.
Radio waves may adversely affect electronic medical
devices, etc.
Power off handset near electronic devices that
employ high precision control systems or weak
signals.
Radio waves may cause electronic devices to malfunction or
may adversely affect the operation.
Take added care near these devices:Hearing aids, implanted
pacemakers/defibrillators and other electronic medical
devices; other automatic control devices.If you are using
an implanted pacemaker, implanted defibrillator, or other
electronic medical device, check with its manufacturer or
the vendor on radio wave effects.
216
If Display, back of handset, or Camera lens
breaks, be careful with shards of broken glass
and exposed handset parts.
Touching the broken or exposed parts may cause burns,
injury, electric shock, etc.
If Internal Battery leaks or there is abnormal
odor, discontinue use immediately and keep
sources of flame away.
Leaked fluid may catch fire, causing the battery to ignite,
burst, etc.
Do not let your pet bite handset.
Internal Battery may ignite, burst, overheat, or leak,
causing fire, burns, injury, etc.
When using the motion sensor and
electromagnetic sensor, make sure of the
safety around you and hold handset firmly; do
not swing with excessive force.
Failure to do so may cause injury or other accident.
If Display breaks and substance in handset
leaks, do not let it get on your skin (face,
hands, etc.) or clothes.
May harm sight, skin, etc.
If substance in handset gets in eyes, mouth, etc. or on your
skin or clothes, immediately rinse with clean water.
If substance in handset gets in eyes, mouth, etc., rinse and
consult a doctor immediately.
Do not dispose of handset with regular trash.
May cause fire, burns, injury, etc. May also adversely
affect the environment. When handset is no longer needed,
take it to a SoftBank shop, or follow the local regulations
regarding handset collection.
If substance in Internal Battery leaks, do not
let it get on your skin (face, hands, etc.) or
clothes.
May harm sight, skin, etc.
If substance in handset gets in eyes, mouth, etc. or on your
skin or clothes, immediately rinse with clean water.
If substance in handset gets in eyes, mouth, etc., rinse and
consult a doctor immediately.
When removing SIM Card, do not scratch your
fingers or other part of yourself with point of
SIM Removal Tool.
Contact with point of SIM Removal Tool may cause injury,
etc.
Before using handset in a vehicle, check with
the manufacturer or dealer of the vehicle on
radio wave effects.
In rare cases, radio waves may adversely affect operation
of on-vehicle electronic devices, depending on the type of
vehicle. If this occurs, discontinue use immediately.
217
Safety Precautions
AQUOS R2
Earpiece, Speaker, and Back Camera use
magnetic parts; check that nothing metal
(cutter blades, staples, etc.) is adhering.
Metal strip on handset may cause injury, etc.
See Display in a sufficiently bright place at a
reasonable distance.
Seeing in a dark place or at a close distance may
deteriorate vision or cause other problems.
AC Adaptor (Optional Accessory)
Do not use AC Adaptor if the cord is damaged.
May cause fire, burns, electric shock, etc.
Do not touch AC Adaptor if thunder is audible.
May cause electric shock, etc.
Do not short-circuit charging terminals when
AC Adaptor is plugged into the outlet. In
addition, keep your hands and other body parts
away from charging terminals.
May cause fire, burns, electric shock, etc.
Do not place a heavy object on top of AC
Adaptor cord; do not apply excessive force by
pulling, etc.
May cause fire, burns, electric shock, etc.
When plugging/unplugging AC Adaptor into/
from the outlet, keep metal objects (e.g., metal
straps) away.
Failure to do so may cause fire, burns, electric shock, etc.
Do not use AC Adaptor with a voltage
converter designed for overseas travel.
May cause ignition, overheating, electric shock, etc.
When AC Adaptor is connected to handset, do
not apply excessive force to the connection.
May cause fire, burns, injury, electric shock, etc.
218
Do not touch AC Adaptor cord, charging
terminals, or power plug with wet hands.
May cause fire, burns, electric shock, etc.
Use at the specified power supply voltage.
When charging handset overseas, use AC
Adaptor designed for overseas use.
Use at other power supply voltages may cause fire, burns,
electric shock, etc.
AC Adaptor:AC 100 V (connect to a household AC outlet
only)
AC Adaptor designed for overseas use:AC 100 V - 240 V
(connect to a household AC outlet only)
Clean off dust on plug.
Using Charger when dust is on plug may cause fire, burns,
electric shock, etc.
Plug AC Adaptor into the outlet firmly.
Failure to do so may cause fire, burns, electric shock, etc.
When unplugging from the outlet, grasp AC
Adaptor and pull, without forcefully pulling
cord.
Pulling the AC Adaptor cord may damage the cord, causing
fire, burns, electric shock, etc.
When inserting/removing USB Type-C plug into/
from handset, insert/remove it straight into/
from Jack, without forcefully pulling cord.
Inserting/removing in an incorrect orientation may cause
fire, burns, injury, electric shock, etc.
If charging terminals become bent or deformed,
discontinue use immediately. In addition, do not
use AC Adaptor by restoring the terminals to
their original state.
May cause fire, burns, injury, electric shock, etc. due to
short-circuiting of charging terminals.
Unplug AC Adaptor from the outlet when not in
use.
Leaving it plugged in may cause fire, burns, injury, electric
shock, etc.
If splashed with water or other liquids
(drinking water, sweat, sea water, pet urine,
etc.), unplug from the outlet immediately.
Splashing can cause short-circuiting, causing fire, burns,
electric shock, etc.
Before cleaning, unplug AC Adaptor from the
outlet.
Cleaning AC Adaptor without unplugging it may cause fire,
burns, electric shock, etc.
Do not touch AC Adaptor for long periods when
it is plugged into the outlet.
May cause burns, etc.
SIM Card
When handling SIM Card, be careful with cut
edges so as not to damage your hands or other
body parts.
Cut edges may be sharp and cause injury.
219
Safety Precautions
AQUOS R2
SIM Removal Tool
Tip of SIM Removal Tool is pointed. Do not use
pointed at yourself or others.
Doing so may allow it to strike yourself or others, causing
injuries or loss of sight.
TV Antenna Cable
If there is abnormal odor/sound, smoke,
overheating, discoloration, distortion, or other
abnormalities, disconnect TV Antenna Cable.
Failure to do so may cause fire, burns, injury, electric
shock, etc.
When disconnecting TV Antenna Cable
from handset, grasp plug and pull, without
forcefully pulling cord.
Pulling the cord may damage the cord, causing fire, burns,
electric shock, etc.
Do not touch TV Antenna Cable if thunder is
audible.
May cause electric shock, etc.
Do not place a heavy object on top of TV
Antenna Cable; do not apply excessive force by
pulling, etc.
May cause fire, burns, electric shock, etc.
When connecting/disconnecting TV Antenna
Cable to/from handset, keep metal objects
(e.g., metal straps) away.
Failure to do so may cause fire, burns, electric shock, etc.
Do not touch TV Antenna Cable with wet
hands.
May cause fire, burns, electric shock, etc.
TV Antenna Cable is not water or dust proof.
Do not use or store in a location that is
subject to excessive dust, high humidity, or
high temperatures.
May cause fire, burns, electric shock, etc.
220
Handset Use & Electronic Medical
Devices
If you are using an electronic medical device
(implanted pacemaker, implanted defibrillator,
etc.), carry or use handset at least 15 cm away
from where the device is.
Radio waves may adversely affect operation of electronic
medical devices.
Before using an electronic medical device other
than an implanted pacemaker or implanted
defibrillator outside a medical institution
(for home treatment, etc.), check with its
manufacturer on radio wave effects.
Radio waves may adversely affect operation of electronic
medical devices.
In a situation where you may not be able to
maintain a distance of at least 15 cm from
other persons, such as when your movement
is restricted, disable radio wave emission
by activating Airplane mode, powering off
handset, etc.
There may be persons with an electronic medical device
(implanted pacemaker, implanted defibrillator, etc.) nearby.
Radio waves may adversely affect operation of electronic
medical devices.
Regarding handset use in a medical institution,
follow the instructions given by the medical
institution.
Radio waves may adversely affect operation of electronic
medical devices.
Important Product Information
General Use
・If your SIM Card or handset (with SIM Card inserted) is lost
or stolen, suspend your service immediately. For details,
contact Customer Service.
・Handset transmissions may be disrupted inside buildings,
tunnels or underground, or when moving into/out of such
places; may affect calls.
・Use handset without disturbing others.
・Handsets are radios as stipulated by the Radio Law. Under
the Radio Law, handsets must be submitted for inspection
upon request.
・Handset use near landlines, TVs or radios may cause
interference.
・Beware of eavesdropping.
Because this service is completely digital, the possibility
of signal interception is greatly reduced. However, some
transmissions may be overheard.
・Eavesdropping
Deliberate/accidental interception of communications
constitutes eavesdropping.
・Beware of harmful/malicious websites. Take added care
when posting personal information.
・Display uses liquid crystal.
When wearing polarized sunglasses and depending on the
angle, the screen may appear dark or distorted.
・An export license may be required to carry handset into
other countries if it is to be used by or transferred to
another person. However, no such license is required when
taking handset abroad for personal use on a vacation or
business trip and then bringing it back.
Export control regulations in the United States provide that
an export license granted by the US government is required
to carry handset into Cuba, Iran, North Korea, Sudan or
Syria.
・Many different kinds of applications can be installed on
handset from Google Play™ (provided by Google LLC).
SoftBank Corp. is not responsible in any way for user-
installed applications (quality, reliability, legality, fitness
for a purpose, credibility, accuracy, etc.) or resulting
malfunctions (viruses, etc.).
Heat from Handset Use
・Handset internal temperature may increase depending on
usage or environment, causing handset to become warm.
(Handset may stop charging or Display brightness may be
adjusted for safety.)
If handset continues to be used while warm, warning
appears and handset powers off after approximately 3
minutes. Exit all applications and turn off Display to let
handset cool down.
・Continuing to use Camera while handset is warm causes
warning to appear, after which Camera saves captured image
data and exits.
221
Safety Precautions
AQUOS R2
Camera
・Mind etiquette when using Camera.
・Test Camera before shooting special moments.
・Do not use Camera in places where shooting is prohibited.
・Shot images may not be used/transferred without copyright
holder (photographer) permission, except for personal use.
TV
・Handset transmissions may be disrupted inside buildings,
tunnels or underground, or when moving into/out of such
places; may affect TV viewing.
・As handset transmissions differ according to where used,
TV viewing may not be possible in some areas. View in a
location with good handset transmission.
Urgent News (Application)
・Urgent News is enabled by default (can also be disabled).
・Alert tones are muted in Manner mode.
Handset vibrates even in Manner mode. To disable handset
vibration:
Flick Home Screen up (Safety) (Urgent News)
Settings Vibrate ( )
・Alerts are not received during calls/transmissions or in poor
signal conditions.
(Alerts can be received during voice calls over VoLTE.)
・Depending on usage/situation, handset may receive alerts
for other areas or no alerts.
・Standby Time may decrease when Urgent News is enabled.
・SoftBank Corp. cannot be held liable for any damages
associated with this service, including accidents resulting
from received information, reception timing or reception
failure.
Technical Regulations Conformity
Certification
Handset conforms to technical regulations pursuant to the
Radio Law and the Telecommunications Business Law. To check
technical regulations conformity certification information
(e.g., ):
Flick Home Screen up (Settings) System
Authentication
Voluntary Control of Radio Interference
Handset conforms to technical regulations pursuant to
the Rules for Voluntary Control Measures of VCCI; the
corresponding conformity mark is shown on electronic rating
plate on handset. To check the electronic rating plate:
Flick Home Screen up (Settings) System
Authentication
Handset & Hardware Care
Handset & Hardware Care
・Use handset within 5
o
C - 35
o
C and 35% - 90% humidity.
For use in bathrooms, see "Cautions for Use in a Bathroom."
・Avoid extreme temperature or direct sunlight.
・Handset/Internal Battery may become warm during operation
or while charging. This is normal.
・Warranty does not cover malfunctions resulting from
misuse.
・Clean handset with a soft dry cloth. Alcohol/solvent use
may fade color/print.
・Avoid scratching Display.
・Avoid heavy objects or excessive pressure. May cause
malfunction or injury.
・Do not sit on handset in back pants pocket.
・Do not place heavy objects on handset inside handbags,
packs, etc.
・Handset back cover is not removable. Do not try to remove
it; may cause damage or malfunction, or affect water and
dust resistance.
・Connect only specified products to Jacks. Other devices may
malfunction or cause damage.
・Do not power off while using SD Card; may result in data
loss or malfunction.
・When walking outside, moderate handset volume to avoid
accidents.
・If thunder is audible while outdoors, discontinue use; there
is a risk of lightning strike or electric shock.
・When holding handset, do not block Earpiece, Mic, Speaker,
or Recorder Mic.
・Proximity Sensor prevents Touchscreen misoperation during
calls. Do not cover or place a sticker/label over Proximity
Sensor; Display may remain off during calls, disabling
handset operation.
・If your hair is between Earpiece and your ear during calls,
Proximity Sensor may not function properly.
Display may remain on; touching Display accidentally may
end the call.
・Do not cover Light Sensor or place a sticker/label over it;
may hinder ambient light detection, resulting in malfunction
of Light Sensor.
・Handset Earpiece is located at the center of Display upper
end. If other party's voice is hard to hear during calls, hold
handset so that Earpiece is next to your earhole for better
audibility.
222
Display (Touchscreen)
Handset Display is Touchscreen.
If Display is wet, wipe it with a soft cloth.
・Touchscreen may not respond in these situations:
・Use with gloves/long fingernails
・Use of pens, pencils or sharp objects
・Use with objects on/against Display
・Use while wet
・To prevent malfunctions, do not:
・Touch Display with wet fingers
・Use if Display is wet
・Subject Display to force/pressure
・Place a sticker or shield (commercially-available protective
film, privacy protector shield, etc.) on Display
・In the following cases, Press Power Key to turn off Display,
Press Power Key again to turn on Display and then operate
handset.
・Handset operates automatically without touch input
・Handset does not respond to touch input
SIM Removal Tool
・Do not insert SIM Removal Tool in hole other than removal
hole in Card Tray.
May cause malfunction or damage.
・Do not apply excessive force.
May cause malfunction or damage.
・Follow local rules regarding collection when disposing.
・Do not use SIM Removal Tool for any purpose other than
described in this guide.
May cause malfunction or damage.
・Do not use SIM Removal Tool in other mobile terminals.
May cause malfunction or damage to mobile terminal.
TV Antenna Cable
To view or record TV, connect TV Antenna Cable to
Earphones-Microphone Jack.
・To use earphones while using TV Antenna Cable, connect
stereo earphones with mic (commercially available) ( ) to
earphones-microphone jack on TV Antenna Cable ( ).
・Insert plug firmly. If plug is not inserted all the way,
broadcasts may not be received or audio may not be heard.
・As connection may be poor if Jack is dirty, clean with a dry
cotton swab, etc. Avoid damaging Jack when cleaning.
・Do not deform TV Antenna Cable plug or Earphones-
Microphone Jack. Deforming may cause malfunction.
・Bringing earphone cord, etc. close to handset may result in
noise.
Earphones-Microphone
Some earphones-microphones may not work properly.
・Do not subject Earphones-Microphone Jack to strong impact
while using earphones-microphone; may affect water and
dust resistance.
Self Check
If handset is unstable, diagnose the cause as follows.
Flick Home Screen up (Settings) System
About phone Self check Follow onscreen prompts
Forcing Power Off
If handset has stopped processing or won't respond to
operation, power off forcibly as follows.
・Power Key (Long Press for at least 8 seconds)
Release finger after vibration; handset powers off.
Bluetooth
®
Function
SoftBank Corp. is not liable for any damages resulting from
data/information leakage due to use of handset Bluetooth
®
function.
■Precautions
The frequency band utilized by handset Bluetooth
®
function
is shared with industrial, scientific or medical equipment,
including household microwave ovens, and used by radio
stations, amateur radio stations, etc. (hereafter "other radio
stations").
1. Before using Bluetooth
®
, visually check that no other radio
stations sharing the same frequency band are in use nearby.
2. Should interference occur between handset and other radio
stations, move it to a different location or cancel Bluetooth
®
function immediately.
3. For additional information and support, contact Customer
Service.
・Frequency Band
This radio station utilizes 2.4 GHz band.
FH 4 indicates FHSS modulation with maximum transmission
radius of 40 meters.
XX 8 indicates a different modulation scheme with maximum
transmission radius of 80 meters.
It is not possible for the radio station to avoid using the
frequency band of a mobile unit identification apparatus.
223
Safety Precautions
AQUOS R2
Wi-Fi (Wireless LAN)
Wireless LAN (hereafter "Wi-Fi") uses radio waves to enable
communication between compatible devices within range.
However, it is advisable for the user to configure security
settings to avoid risk of data interception.
・Do not use Wi-Fi near electrical appliances, audiovisual
equipment or office automation equipment; may affect Wi-
Fi transmission speed, availability, clarity, etc. (Especially
when a microwave oven is in use.)
・If there are multiple access points nearby, handset may not
detect access points correctly.
■Precautions
The frequency band utilized by handset Wi-Fi is shared with
industrial, scientific or medical equipment, including household
microwave ovens, and used by radio stations, amateur radio
stations, etc. (hereafter "other radio stations").
1. Before using Wi-Fi, visually check that no other radio
stations sharing the same frequency band are in use nearby.
2. Should interference occur between handset and other radio
stations, move it to a different location or disable Wi-Fi
immediately.
3. For additional information and support, contact Customer
Service.
・Frequency Band
This radio station utilizes 2.4 GHz and 5 GHz band with DSSS-
OFDM modulation. Maximum transmission radius is 40 meters.
・Channels in 5 GHz band
Three bands are available within 5 GHz frequency band:5.2
GHz, 5.3 GHz, and 5.6 GHz (W52, W53, and W56).
・W52 (5.2 GHz band; channels 36, 40, 44, 48)
・W53 (5.3 GHz band; channels 52, 56, 60, 64)
・W56 (5.6 GHz band; channels 100, 104, 108, 112, 116, 120,
124, 128, 132, 136, 140)
Use of 5.2 GHz or 5.3 GHz band (W52/W53) for outdoor
communication is prohibited by the Radio Law.
■Simultaneous Use with Bluetooth
®
Wi-Fi (IEEE 802.11b/g/n) and Bluetooth
®
transmit on the 2.4
GHz band. Enabling handset Bluetooth
®
or using Bluetooth
®
devices near handset may affect Wi-Fi transmission speed,
availability and clarity. Should interference occur, cancel
handset Bluetooth
®
or discontinue Bluetooth
®
device use.
・Handset supports Wi-Fi channels 1 - 13. Handset does not
connect to access points set to other channels.
・Available channels vary by country.
・For use of Wi-Fi aboard aircraft, check with airline
beforehand.
・In some countries/regions, there are restrictions on the use
of Wi-Fi. Check the local laws and regulations before using
Wi-Fi on handset abroad.
General Notes
" 706SH" here refers to this mobile phone " AQUOS R2."
Portrait Rights
Portrait rights protect individuals' right to refuse to be
photographed or to refuse unauthorized publication/use of
their photographs. Portrait rights consist of the right to
privacy, which is applicable to all persons, and the right
to publicity, which protects the interests of celebrities.
Therefore, photographing others including celebrities and
publicizing/distributing their photographs without permission
is illegal; use Camera responsively.
Copyrights
Copyright laws protect sounds, images, computer programs,
databases, other materials and copyright holders. Duplicated
material is limited to private use only. Use of materials
beyond this limit or without copyright holder permission may
constitute copyright infringement, and be subject to criminal
punishment. Comply with copyright laws when using images
shot with Camera.
The software contained in handset is copyrighted material;
copyright, moral right and other related rights are protected
by copyright laws. Do not copy, modify, alter, disassemble,
decompile or reverse-engineer the software; do not separate
it from hardware in whole or part.
Open Source Software
・Handset contains software based on GNU General Public
License (GPL), GNU Lesser General Public License (LGPL),
and other licenses.
To check details of relevant software licenses:
Flick Home Screen up (Settings) System
About phone Legal information Third-party
licenses
・The source code of software based on GPL, LGPL, and
Mozilla Public License (MPL) is provided on the following
website free of charge.
http://k-tai.sharp.co.jp/support/developers/oss/ (Japanese)
224
Regulatory Information
In some countries/regions including Europe
*1
, there are
restrictions on the use of 5GHz WLAN that may limit the use
to indoors only.
Please check the local laws and regulations beforehand.
*1 The following EU and EFTA member countries:
Belgium (BE), Bulgaria (BG), Czech Republic (CZ), Denmark (DK),
Germany (DE), Estonia (EE), Ireland (IE), Greece (EL), Spain
(ES), France (FR), Croatia (HR), Italy (IT), Cyprus (CY), Latvia
(LV), Lithuania (LT), Luxembourg (LU), Hungary (HU), Malta
(MT), Netherlands (NL), Austria (AT), Poland (PL), Portugal
(PT), Romania (RO), Slovenia (SI), Slovakia (SK), Finland (FI),
Sweden (SE) and United Kingdom (UK), Switzerland (CH),
Liechtenstein (LI), Iceland (IS), Norway (NO).
Norway:Use of this radio equipment is not allowed in the
geographical area within a radius of 20 km from the centre of
Ny-Alesund, Svalbard.
Hereby, SHARP CORPORATION declares that the radio
equipment type 706 SH is in compliance with Directive
2014/53/EU.
The full text of the EU declaration of conformity is available
at the following internet address:
http://www.sharp.co.jp/k-tai/
Manufacturer's Address:
SHARP CORPORATION,
1 Takumi-cho, Sakai-ku, Sakai-shi,
Osaka 590-8522, Japan
Description of Accessories
Item Description
Headset,
Handsfree
⌀3.5 audio jack, Bluetooth
USB cable For charging, peripherals, etc.
microSD Card microSD / microSDHC / microSDXC
SIM card
SoftBank SIM card / non-SoftBank SIM
cards
Non-SoftBank SIM cards can be used after
SIM-unlocking the handset.
Frequency Range of Supported Bands in
EU
Item Description
GSM 900
Tx 880.2 to 914.8 MHz
Rx 925.2 to 959.8 MHz
DCS 1800
Tx 1710.2 to 1784.8 MHz
Rx 1805.2 to 1879.8 MHz
WCDMA FDD I
Tx 1922.4 to 1977.6 MHz
Rx 2112.4 to 2167.6 MHz
WCDMA FDD
VIII
Tx 882.4 to 912.6 MHz
Rx 927.4 to 957.6 MHz
LTE Band 1
Tx 1922.5 to 1977.5 MHz
Rx 2112.5 to 2167.5 MHz
LTE Band 3
Tx 1710.7 to 1784.3 MHz
Rx 1805.7 to 1879.3 MHz
LTE Band 8
Tx 880.7 to 914.3 MHz
Rx 925.7 to 959.3 MHz
LTE Band 28
Tx 704.5 to 746.5 MHz
Rx 759.5 to 801.5 MHz
LTE Band 38
Tx 2572.5 to 2617.5 MHz
Rx 2572.5 to 2617.5 MHz
Bluetooth
Tx 2402 to 2480 MHz
Rx 2402 to 2480 MHz
WLAN 2.4 GHz
Tx/Rx 2412 to 2472 MHz
(BW:20 MHz only)
WLAN 5 GHz
W52 (U-NII 1):
Tx/Rx 5180 to 5240 MHz (BW:20 MHz)
Tx/Rx 5190 to 5230 MHz (BW:40 MHz)
Tx/Rx 5210 MHz (BW:80 MHz)
W53 (U-NII 2A):
Tx/Rx 5260 to 5320 MHz (BW:20 MHz)
Tx/Rx 5270 to 5310 MHz (BW:40 MHz)
Tx/Rx 5290 MHz (BW:80 MHz)
W56 (U-NII 2C):
Tx/Rx 5500 to 5700 MHz (BW:20 MHz)
Tx/Rx 5510 to 5670 MHz (BW:40 MHz)
Tx/Rx 5530 to 5610 MHz (BW:80 MHz)
NFC Tx/Rx 13.56 MHz
GNSS
GPS:Rx L1 (1575.42 MHz)
GLONASS:Rx G1 (1598.0625 to 1605.375
MHz)
Galileo:Rx E1 (1575.42 MHz)
BeiDou:Rx B1 (1561.098 MHz)
225
Safety Precautions
AQUOS R2
Maximum Transmit Power
Item Description
GSM 900 +33 dBm (Power Class 4)
DCS 1800 +30 dBm (Power Class 1)
WCDMA FDD I +24 dBm (Power Class 3)
WCDMA FDD
VIII
+24 dBm (Power Class 3)
LTE Band 1 +23 dBm (Power Class 3)
LTE Band 3 +23 dBm (Power Class 3)
LTE Band 8 +23 dBm (Power Class 3)
LTE Band 28 +23 dBm (Power Class 3)
LTE Band 38 +23 dBm (Power Class 3)
Bluetooth +12.2 dBm (Power Class 1)
WLAN 2.4 GHz +18.0 dBm (ANT1 + ANT2)
WLAN 5 GHz +18.0 dBm (ANT1 + ANT2)
NFC 0 dBμA/m at 10 m
Battery Cautions
Use specified Charger only.
Non-specified equipment use may cause Internal Battery to
leak, overheat, burst or ignite, and may cause Charger to
overheat, ignite, malfunction, etc.
Battery is built into handset. Do not dispose of handset with
ordinary refuse; take it to a SoftBank Shop for appropriate
disposal.
Charge handset in ambient temperature 5
o
C - 35
o
C; Internal
Battery may leak/overheat and performance may deteriorate
outside this range.
Volume Level Caution
To prevent possible hearing damage, do not listen at high
volume levels for long periods.
■Headphone Signal Level
The maximum output voltage for Music Player function,
measured in accordance with EN 50332-2, is 120.0 mV.
FCC Notice
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the
manufacturer responsible for compliance could void the user's
authority to operate the equipment.
■FCC Information to User
This equipment has been tested and found to comply with the
limits of a Class B digital device, pursuant to Part 15 of the
FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not
occur in a particular installation; if this equipment does cause
harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one
or more of the following measures:
1. Reorient/relocate the receiving antenna.
2. Increase the separation between the equipment and
receiver.
3. Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician
for help.
226
Radio Wave Exposure and Specific
Absorption Rate (SAR) Information
【706SH】 here refers to this mobile phone 【AQUOS R2】.
Specific Absorption Rate (SAR) for This
Product (for Japan)
This mobile phone 【706SH】 meets the Japanese technical
regulations* and international guidelines for exposure to radio
waves.
The Japanese technical regulations for exposure to radio
frequency energy established permitted levels of radio
frequency energy, based on standards developed by
independent scientific organizations through periodic and
thorough evaluation of scientific studies.
The regulation employs a unit of measurement known as the
Specific Absorption Rate, or SAR.
The SAR limit is 2 watts/kilogram (W/kg) averaged over ten
grams of tissue.
The limit includes a substantial safety margin designed to
assure the safety of all persons, regardless of age and health.
The value of the limit is equal to the value given in
international guidelines recommended by ICNIRP**, which is in
collaboration with the World Health Organization (WHO).
The highest SAR value for this mobile phone is 0.724 W/kg***
when tested for use at the ear, and 0.478 W/kg*** when worn
on the body in the below manner****.
While there may be differences between the SAR levels of
various phones and at various positions, all phones meet the
Japanese technical regulations.
Although the SAR is determined at the highest certified power
level, the actual SAR of the phone during operation can be
well below the maximum value.
Use at positions other than at the ear****
This mobile phone may be used at positions other than at the
ear. By using an accessory such as a belt clip holster that
maintains a 1.5 cm separation with no metal (parts) between
the body and the mobile phone, this mobile phone will comply
with international guidelines for radio wave protection.
* The technical regulation is provided in Article 14-2 of the
Ministry Ordinance Regulating Radio Equipment.
** International Commission on Non-Ionizing Radiation
Protection
*** The value is under simultaneous transmission use
conditions.
The World Health Organization has announced that "A large
number of studies have been performed over the last two
decades to assess whether mobile phones pose a potential
health risk. To date, no adverse health effects have been
established as being caused by mobile phone use."
For more information about SAR, see the following websites:
Ministry of Internal Affairs and Communications (MIC)
http://www.tele.soumu.go.jp/e/sys/ele/body/index.htm
Association of Radio Industries and Businesses (ARIB)
http://www.arib-emf.org/01denpa/denpa02-02.html
(Japanese)
European RF Exposure Information/FCC
RF Exposure Information
This mobile phone 【706SH】 is confirmed to comply with
guidelines relating to effects of radio wave exposure as
set forth by the Council of Europe (CE) and the Federal
Communications Commission (FCC). Refer to the following.
■European RF Exposure Information
Your mobile device is a radio transmitter and receiver. It is
designed not to exceed the limits for exposure to radio waves
recommended by international guidelines. These guidelines
were developed by the independent scientific organization
ICNIRP and include safety margins designed to assure the
protection of all persons, regardless of age and health. The
guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices
is 2.0 W/kg and the highest SAR value for this device when
tested at the ear is 0.20 W/kg*. As mobile devices offer a
range of functions, they can be used in other positions, such
as on the body. In this case, the highest tested SAR value is
0.77 W/kg* at the separation distance of 0.5 cm from the
body. For electronic safety, maintain the separation distance
with accessories containing no metal, that position handset a
minimum of the above distance. Use of other accessories may
not ensure compliance with RF exposure guidelines.
* The tests are carried out in accordance with international
guidelines for testing.
Simplified Declaration of Conformity for 【706SH】
Hereby, SHARP CORPORATION declares that the radio
equipment type 【706SH】 is in compliance with Directive
2014/53/EU. The full text of the EU declaration
of conformity is available at the following internet
address:http://www.sharp.co.jp/k-tai/.
■FCC RF Exposure Information
Your handset is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission limits
for exposure to radio frequency (RF) energy set by the Federal
Communications Commission of the U.S. Government.
The guidelines are based on standards that were developed
by independent scientific organization through periodic and
thorough evaluation of scientific studies. The standards
include a substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
The exposure standard for wireless handsets employs a unit of
measurement known as the Specific Absorption Rate, or SAR.
The SAR limit set by the FCC is 1.6 W/kg. The tests are
performed in positions and locations (e.g. at the ear and worn
on the body) as required by the FCC for each model.
The highest SAR value for this model handset as reported to
the FCC when tested for use at the ear is 0.42 W/kg, and
when worn on the body in a holder or carry case, is 0.49 W/kg.
Body-worn Operation; This device was tested for typical
body-worn operations with the handset kept 1.0 cm from
the body. To maintain compliance with FCC RF exposure
requirements, use accessories that maintain a 1.0 cm
separation distance between the user's body and the handset.
The use of beltclips, holsters and similar accessories should
not contain metallic components in its assembly.
227
Safety Precautions
AQUOS R2
The use of accessories that do not satisfy these requirements
may not comply with FCC RF exposure requirements, and
should be avoided. The FCC has granted an Equipment
Authorization for this model handset with all reported SAR
levels evaluated as in compliance with the FCC RF emission
guidelines. SAR information on this model handset is on
file with the FCC and can be found under the Display Grant
section of http://www.fcc.gov/oet/ea/ after searching on FCC
ID APYHRO00260.
Additional information on Specific Absorption Rates (SAR) can
be found on the FCC website at https://www.fcc.gov/general/
radio-frequency-safety-0.
FCC ID Location
The device is electronically labeled and the FCC ID can be
displayed from the home screen as follows:Flick the home
screen up (Settings) System Authentication .
The World Health Organization has stated that present
scientific information does not indicate the need for any
special precautions for the use of mobile devices. They note
that if you want to reduce your exposure then you can do so
by limiting the length of calls or using a hands-free device to
keep the mobile phone away from the head and body.
World Health Organization
http://www.who.int/emf
List of Specific Absorption Rates (SAR) for radio waves by
smartphone/3G model
https://www.softbank.jp/mobile/support/sar/ (Japanese)
Water & Dust Resistance
Handset Water & Dust Resistance
Handset has IPX5
1
-, IPX8
2
-equivalent water protection and
IP6X
3
-equivalent dust protection with Card Tray closed firmly
leaving no gap between handset and Card Tray.
1 IPX5 compliant means that a handset continues to
function as a phone after being subjected to a water jet
(approximately 12.5 liters/min.) discharged from a nozzle
(inner diameter:6.3 mm), from all directions (approximately 3
m from handset) for at least 3 minutes.
2 IPX8 compliant means that a handset continues to function
as a phone after being gently submerged to the depth of
1.5 m in still tap water at room temperature, left there for
approximately 30 minutes, then removed from it.
3 IP6X compliant means that a handset continues to function
as a phone and its safety is maintained after being agitated in
a device containing dust of 75 μm or smaller in diameter for 8
hours and then removed from the device.
・Water and dust resistance may be affected under some
circumstances. Warranty does not cover malfunctions
resulting from misuse.
・Handset is compliant with IPX5 and IPX8 water protection
standards as well as IP6X dust protection standard.
However, ingress of dirt, sand, mud, metal powder, food,
beverage, sea water, etc. may cause malfunction.
■Handset Care
・Close Card Tray firmly leaving no gap between handset and
Card Tray. Any debris (single hair, grain of sand, minute
fiber, etc.) trapped between gasket and contacting surface
may allow ingress of water/dust.
・If handset is exposed to liquids with Card Tray open, they
may enter handset and cause electric shock or malfunction.
Discontinue use and power off.
・If handset is wet, wipe it with a dry cloth.
・Never open/close Card Tray with wet hands or while handset
is wet or has a foreign object adhered to it.
・Do not use Earphones-Microphone Jack or External
Connection Jack while it is wet or obstructed by sand/
dirt; may affect water and dust resistance or may cause
malfunction, burns or fire due to electric shock, short-
circuiting, etc.
・Handset is only water resistant against fresh/tap water
between 5
o
C - 35
o
C.
228
Precautions
・Do not subject handset to soap, detergent, bath powder/oil,
sea/pool/spa water, hot water, etc.
・Rinse off sea/pool water, beverage, dirt, sand, mud, etc.
immediately with fresh/tap water between 5
o
C - 35
o
C;
residue may cause malfunction if allowed to dry.
・Do not soak handset in bath or pool; never use it in water
(including key operation).
・Handset is not resistant to water pressure. Avoid high-
pressure water/shower (over 6 liters/min.) and water
immersion.
・Do not expose handset to high humidity for long periods;
avoid prolonged use in bath/shower rooms.
・Volume may be low when an opening such as Mic, Recorder
Mic, Earpiece or Speaker is wet; dry handset before use (see
"Drying Handset").
・AC Adaptor and other optional accessories are not
waterproof or dustproof. Do not use in high humidity or
where exposed to water (e.g., outdoors, in bathrooms, at
sinks, etc.). May cause fire, electric shock, or malfunction.
・Do not subject handset to strong impact (e.g., from a fall);
do not poke Mic, Earpiece, Speaker, Recorder Mic, etc. with a
sharp object; may affect water and dust resistance.
・Avoid placing handset directly on sand. Sand may penetrate
Earpiece, Speaker, etc., resulting in low volume.
・To prevent condensation, warm handset to room
temperature before bringing it from a cold place into a
warm place such as a bathroom. If condensation occurs,
leave handset at room temperature until it is dry.
・Handset does not float on water.
・Keep handset out of heavy rain.
Cautions for Use in a Bathroom
・Do not let handset get wet with liquids other than tap
water at room temperature (spa water, soapy water,
detergent solutions, bubble bath water, etc.); do not
submerge it in a bathtub. May cause malfunction.
If handset gets exposed to liquids other than tap water or
falls in a bathtub, wash it in the specified way.
・Use handset at 5
o
C - 40
o
C with humidity of 99% or less, for
up to 2 hours.
Note that this does not guarantee continuous operation of
all functions.
・After exposing handset to water, be sure to remove
moisture and let it dry naturally in the way specified in
"Drying Handset."
Let handset dry naturally after using it in a bathroom or
when condensation occurs inside Camera lens, etc.
・Be careful not to splash hot water on handset.
・Extreme temperature changes may cause condensation.
Wait until handset reaches room temperature before
bringing it from a cold place into a warm bathroom.
In addition, do not splash cold water on handset when it is
warm in a bathroom.
May cause malfunction.
・Never charge handset in a bathroom.
・Depending on the layout and condition of a bathroom,
handset may not receive a signal (call functions and data
communication may be unavailable).
・If operated with wet hands, handset may not respond or
may malfunction.
・Do not use handset with earphones, TV Antenna Cable, or an
external device connected.
・Disable Glove mode beforehand as follows.
Flick Home Screen up (Settings) Display
Advanced glove mode ( )
Charging Cautions
・Never connect a charger plug/USB Type-C plug while
ROBOQUL or AC Adaptor is wet.
Handset is water resistant; however, if a charger plug/USB
Type-C plug is inserted while it is wet, liquid (tap water,
beverage, sea water, pet urine, etc.) or a foreign object
adhered to handset or a charger plug/USB Type-C plug may
cause overheating, burnout, fire, malfunction, burns, etc.
due to electric shock, short-circuiting, etc.
・Do not use ROBOQUL or AC Adaptor where water is
regularly in use (kitchens, bathrooms, shower rooms, etc.);
may cause fire or electric shock.
229
Safety Precautions
AQUOS R2
Care & Maintenance
・Proper care of Card Tray gasket is crucial for continued
handset water and dust resistance. Observe the following:
・Do not remove or damage gasket. Keep it clean.
・If Card Tray is damaged or deformed, contact a SoftBank
Shop.
・Do not insert a sharp object into Card Tray gap, Earphones-
Microphone Jack or External Connection Jack.
・To maintain water and dust resistance, it is recommended to
replace Card Tray every 2 years regardless of its condition.
Customer-requested Card Tray replacement incurs fees and
requires handset submission. For details, contact a SoftBank
Shop or Customer Service.
Washing Handset
Wipe off dirt, sand, beverage, etc., gently with a cloth. Then
hold handset approximately 10 cm below faucet or shower
head and wash with low-pressure tap water (6 liters/min.
or lower) at room temperature (5
o
C - 35
o
C). Wash with your
hands, holding Card Tray so it makes no gap with handset;
do not use a brush or sponge. Dry handset before use; after
drying it well, power on.
・Before washing handset, make sure that Card Tray is closed
firmly leaving no gap between handset and Card Tray.
・Do not use a washing machine or ultrasonic cleaner.
・Earphones-Microphone Jack and External Connection Jack
tend to accumulate dust, sand, etc.; rinse and dry them
completely before use. Any residue may cause malfunction,
burns or fire.
・Do not put a cotton swab, cloth, etc. into Earphones-
Microphone Jack or External Connection Jack; may affect
water resistance, causing malfunction.
Drying Handset
After exposing handset to water, be sure to dry Earpiece,
Volume Up/Down Key, Power Key, Mic, Recorder Mic, External
Connection Jack, Speaker, and Earphones-Microphone Jack.
Wipe handset surface with dry cloth
Holding handset firmly by its sides, shake it about 20 times
・When shaking handset, hold it firmly so as not to drop it.
・Shake with circled ○ portion downward to drain water from
all holes and gaps.
Pat against dry cloth to remove moisture from openings and
grooves
・Water may be trapped in openings; pat against a dry cloth
to remove it.
Leave handset on dry cloth for approximately 2 - 3 hours at
room temperature
Handset is dried.
Cautions
When Removing Moisture
Do not put a cotton swab, cloth, etc. into openings; may
affect water and dust resistance.
230
After Drying Procedure
Do not use handset in wet conditions.
・Calls may fail, or moisture may transfer to clothes, bag,
etc.
・Moisture may short-circuit Earphones-Microphone Jack,
External Connection Jack or other parts.
・Exposure to cold may freeze moisture and cause
malfunction.
231
AQUOS R2
AQUOS R2 User Guide Index
About Settings............................................................... 134
About the User Guide........................................................ 3
Accessibility Settings.................................................... 181
Adding/Deleting Applications........................................ 105
Address Book.................................................................... 67
Album................................................................................. 98
Application & Notification Settings.............................146
Applications.....................................................................104
AQUOS Useful Settings..................................................162
Backup & Restore...........................................................112
Basic Operations...............................................................26
Battery & Energy Saving Settings................................149
Battery Runs Out Quickly............................................. 201
Calling from Outside Japan...........................................195
Cannot Charge / Charging Stops / Charging Is Slow... 201
Cannot Connect to Internet..........................................205
Cannot Send/Receive Mail..............................................204
Cannot Talk on Phone / Cannot Hear Other Party...... 205
Cannot Use Applications................................................206
Cannot Use SD Card.......................................................204
Capturing Photos/Videos................................................. 90
Capturing Screenshots (Clip Now)...................................49
Charging Handset..............................................................14
Checking Notifications (Notifications Window).............46
Checking Notifications (Quick Settings Window).......... 48
Chrome............................................................................... 84
Clip Now............................................................................ 49
Confirmation when First Activating Applications....... 102
Connected Device Settings............................................ 144
Connecting by Wi-Fi.......................................................118
Customer Service............................................................210
Display Goes Dark Suddenly.......................................... 202
Display Settings............................................................. 151
Display Turns Off Suddenly.......................................... 202
File Storage.....................................................................112
General Notes................................................................. 223
Global Roaming............................................................... 194
Google Account................................................................. 21
Google Settings.............................................................. 183
232
Handset & Hardware Care............................................. 221
Handset Does Not Power On.........................................200
Handset Phone Number.................................................... 65
Handset Powers Off...................................................... 200
Handset Screens............................................................... 36
Home Applications Setting............................................ 166
Icons at Display Top (Status Bar)...................................44
Important Product Information.....................................220
Importing Data from Other Mobiles............................. 113
Internal Storage and SD Card......................................... 10
Listening to Music (Play Music)......................................96
Making Call Settings........................................................ 66
Making Initial Settings.................................................... 20
Messaging.......................................................................... 72
Network & Internet Settings........................................ 135
Notifications Window.......................................................46
Opening & Replying to S! Mail/SMS................................74
Optional Services..............................................................59
Package Contents............................................................... 6
Parts & Functions.............................................................. 6
Phone Number................................................................. 135
Placing/Answering Calls...................................................54
Play Music......................................................................... 96
Power On/Off................................................................... 17
Quick Settings Window....................................................48
Radio Wave Exposure and Specific Absorption Rate (SAR)
Information..................................................................... 226
Safety Precautions.........................................................212
SAR...................................................................................226
Screen Freezes / Operation Is Unstable.......................203
ScrollAuto.......................................................................... 51
Scrolling Screen Automatically (ScrollAuto)...................51
Security & Location Settings........................................168
Sending S! Mail/SMS.........................................................72
SIM Card.............................................................................. 8
SIM Card Not Recognized.............................................. 203
Sound Settings................................................................157
Specifications..................................................................208
Status Bar......................................................................... 44
Storage Settings.............................................................167
System Settings..............................................................184
Text Entry.........................................................................28
Troubleshooting.............................................................. 192
Unlocking Screen...............................................................24
Updating the System........................................................32
User & Account Settings............................................... 180
Using Airplane Mode.........................................................28
Using Bluetooth® Function........................................... 127
Using Email........................................................................79
Using Fingerprint Authentication Function....................29
Using Fullscreen Mode......................................................43
Using Gmail....................................................................... 76
Using Manner Mode.......................................................... 27
Using ROBOQUL................................................................ 33
Using Tethering.............................................................. 130
Using the Internet (Chrome)............................................84
Using Touchscreen............................................................ 18
Viewing & Managing Photos/Videos (Album)..................98
Warranty & After-Sales Service................................... 208
Water & Dust Resistance.............................................. 227
AQUOS R2 User Guide
July 2018, First Edition
SoftBank Corp.
Visit SoftBank Shop for assistance
Model : AQUOS R2
Manufacturer : SHARP CORPORATION
43

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