11
HELPFUL HINTS (Problems/Solutions)
Before calling for assistance, please check the condition that most closely resembles your problem in the
following chart, then try the solutions for that condition. Visit our Web site at
www.sanyoctv.com
or call toll free 1-800-877-5032.
●
Press POWER key.
●
Sleep Timer may have been set.
●
Unplug TV for a few seconds.
●
Adjust antenna.
●
Try a different channel.
●
Select Auto from the on-screen menu
or press RESET key.
●
Turn off Mixer, Drill, Blender, etc.
●
Press RESET key.
●
Switch OFF Captions (see page 8).
●
Try a different channel.
●
Adjust antenna.
●
Select Auto from Picture on-screen
menu or press RESET key.
●
Try a different channel.
●
Adjust Volume.
●
Select Cable from on-screen menu; then
start CH. (channel) Search using Menu.
●
Select VHF/UHF from on-screen menu;
then start CH. (channel) Search using
menu.
●
Select CH. Scan Memory and manually
add channels or start channel search.
●
Press RESET key to clear setting.
●
Set V-Guide to OFF or press the
RESET key.
●
Select Caption1 or Caption2
(see page 8).
●
Reselect your menu language choice
using the on-screen menu.
●
Replace batteries.
●
Aim remote control at front of TV.
TV turns off by itself.
No picture, poor picture, or
wavy lines in picture.
Black box
on screen.
Poor color or no color.
No sound, poor sound.
No Cable channels
above number 13.
No UHF channels,
VHF OK.
Cannot select or scan
some channels.
No Captioning.
Menu System words seem
misspelled.
Remote Control will
not work.
Cabinet makes popping
sound.
●
Check signal (Cable/Ant.) connection.
●
Power surge protection feature.
●
Check antenna connections.
●
May be station trouble.
●
Brightness or Contrast misadjusted.
●
Possible interference from household
appliance.
●
TV station is broadcasting a Caption
text signal without any textual data.
●
Check if program is in color.
●
Check antenna connections.
●
Color or Tint misadjusted.
●
May be station trouble.
●
May be station trouble.
●
May be MUTE function.
●
Cable Channel Indicator C should
appear next to channel number.
●
Cable Channel Indicator C should not
appear next to channel number.
●
Channel may be removed from
memory.
●
Check antenna connections.
●
V-Guide is set to block programming.
(See pages 9 ~ 10.)
●
Tune to a station that is broadcasting a
Closed-Caption signal.
●
Maybe a foreign language is
selected.
●
Check batteries.
●
Check if TV set is plugged in.
Problem: Check these Conditions: Try these Solutions:
●
This is a normal condition during warm-up and cool down of
the plastic cabinet parts.
CARE AND CLEANING
The surface of the cabinet can be damaged if not properly maintained. Many common household aerosol
sprays, cleaning agents, solvents, and polishes will cause permanent damage to the fine surface.
1. Unplug the power cord before cleaning the television.
2. Clean the screen and cabinet with a soft dry cloth.
Note: Never spray liquids on the screen because it can run down and drip onto the chassis.
This may cause component failure not covered under Warranty.
